Customer DESTROYS BRAND NEW $650 Stihl MS311 Chainsaw! (You win some, you lose some.) Story time.
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- เผยแพร่เมื่อ 26 ก.ย. 2024
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My name is Bre. I took two years of small engine repair at the local college. When I left school, I fell into a wonderful job at a local small engine shop where I worked the counter for a couple years. In 2010 my husband and I opened up our own small engine shop in central Arkansas where I am able to work alongside my family and best friends. We see over 2,000 pieces of small engine equipment every year, and answer 1,000's of small engine questions. We specialize in brands such as Briggs and Stratton, Kohler, Echo and Shindaiwa, but work everyday on MANY other brands like Stihl, Husqvarna, Honda, Craftsman, Remington, Red Max, Troy Bilt, Scag, Bad Boy, Hustler, World Lawn, Poulan, Mantis, Etc.. Hopefully, my experience I share, will save you Time, Money and Frustration in the future!
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Although very informative, these videos are for entertainment purposes. Please use all possible safety precautions when repairing and operating your small engine equipment.
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In repair shops I've seen a joke sign that reads: "Labor: $100 per hour. If you work on it first $200 per hour!" You need one of these signs : )
I have a sign like that but really I just tell them I’m to far behind to mess with it, you can leave it but I might not ever get to it 😊😊😊
You have to know when to fix them. Know when to junk them
I was thinking this, but for real there should be a minimum charge to evaluate whatever outside work was done on the machine. If it turns out it wasn't destructive it can be applied towards regular shop hours.
@@paulzacher5672 aren't those the lyrics to a Kenny Rogers song?
I really hate elitist attitudes like this. People act as though you shouldn't be able to repair stuff yourself, and if you give it a shot and fail you should be punished by paying an unethical amount of money. What BS. You are the type of people who vote against right to repair, and take your car only to the dealership for things like an oil change or air pressure sensor. If anything charge the customer for the service hours that are extra or parts you had to re-replace, making someone pay extra beyond what industry standards are is not only unethical but immoral.
I was in the repair field for 45 years. I learned to listen to the facts, not opinions from the customer. I was always amused by the sounds they tried to recreate. I also was amazed that once you think you had seen it all, then something like this comes along.
Your opening monologue about understanding machines and listening to them made me smile. I recognize that exact feel. The funniest part is seeing where somebody else screwed up a repair or got tired, and said "good enough". The fingerprints are always there. Your mix of philosophy and machine-healing is heartwarming.
Excellent comment.
The customer just used the wrong size of hammer to remove the flywheel.
@saponi2 imagine if the customer had an impact gun and a Dremel. She'd have a three beer video at that point.
I think this could be the start of Chicanic the movie…
@@kmech3rd BLAST YOU for saying that and giving the idiots more fuel...
As an old mechanic, when a customer comes in and says he did this and that, that's where I start looking for the problem. When your customer said he broke the carb, that was a clue. I really enjoy your videos.
Fo some reason this made me think of a man who wanted me to look at his 1967 ford that had overheated , made a loud noise and wouldn’t start. I really didn’t want to do this job so I said $50 just to come out and look at it (this was a few years back) I went out and saw a spark plug loose so I put it back in, added some cool and and because it had overheated I checked the points, the were not opening so I adjusted them. Then I said go ahead and start it ! It fired right up and ran fine. He said that only took you 10 minutes, I’m not paying $50 ! I had a friend with me so I took off his distributor cap and said “ now take it to a garage” he paid and I replaced the cap and said I would never work on his vehicles again 👍😁
I repair broadcast transmitters for radio and TV stations and have for 30+ years now. I have a client with a top of the line high power transmitter located at a mountain top tower site in the Sierra Nevada mountains. You could think of it as the Stihl 881 Magnum of radio transmitters. Its a big beast about the size of 2 refrigerators setting side by side. I installed it factory new last August and it ran flawlessly for 9 month, then simply shut itself off. Since early June of this year I have devoted almost 200 hours of travel and troubleshooting to finding and fixing this unit. All the systems work properly independently, all Voltages and currents are present and all meet the factory's specifications, all fault lights are green and she's ready to operate... yet, it just won't start and obviously I've overlooked something; something deep, something uncommon.
Your video is an inspiration to me to redouble my efforts and start tearing it apart system by system (again)!
Who knows, maybe I'll find a hole blasted in the side of an assembly somewhere in there... maybe the electrons are leaking out. 😅
After being a subscriber for some time now, I had to ask, “What make your channel one of the fastest growing channels I know?” It’s unique, truthful, entertaining, helpful, and real. You have the ability to connect with your audience. That’s why so many people watch your stuff!
Aw! Thanks so much!!
no brah - She's hot - that's why - hot and smart as hell - and kinda funny - but not over the top -
It takes a person of strong character to admit defeat and share it with your followers. Always remember the tough ones. They will help you one day. I had similar instances when I was a Ford Master Technician. Often it due to a customer who tried to repair the problem and would "forget" to tell the service advisor what he or she did.. Thanks Chick.
That had to have made hell of a sound when that busted
I wonder if he remembers when it happened?!
No doubt in my mind the owner remembers the noise it made when it broke. he may not have understood what the noise was......but he knew.
Maybe a screwdriver to pry off the flywheel did it. It wouldn’t have been running with the original gas with water... so something broke it while not running.
@@chucksmoko5348That blew from the inside out. The flash is still hanging "out". 😉
What about all those rotary scratches on the outside of the case?
I spent nearly twenty years rebuilding antique clock movements and I know the joy you get when something comes back to life. Especially when it's a clock that is over 100 years old.
Fortunately there are some companies that make reproduction parts for antique clocks.
Water in the gas, so the customer started replacing parts to "fix" it, then brought it to you with the complaint that it wouldn't run. He obviously left out the part where something went ka-blam when he tried to start it after he'd replaced some parts. Great video. And a good reminder of what kind of hidden alligator can walk through the door when you least expect it. Brand new chain saw. Wow.
this is exactly what happened....
In my younger years i repaired tvs an radios, a guy brought a radio apart in a laundry basket and wanted it put back together! of course my boss gave it to me! i put it together hoping all the pieces were there! amazing that it worked and only had to add dial string. you never know what will come through the door!
Customer finally knows where that nut/bolt they couldn't find during initial reassembly, went...
Good video with good explanations and no swear words at the diy customer.
It's great when people try to save money by repairing their own things however, the price of learning can be costly.
The price of learning is invaluable but so accomplishing .
Like I say you cannot make a cake without breaking some eggs .
@@oursweethomelife
Hopefully it's a small oops and you don't have total scrap,that's a plus if it's still fixable.
I FIXED RESTAURANT EQUIPMENT FOR 40 YEARS AND YOUR FIRST 2 AND A HALF MINUTES BROUGHT TEARS THANK GOD I'M NOT THE ONLY ONE
I am a Stihl tech and when I started watching this it sounded all to familiar to. A few years back I had the same issue with a MS391 only the saw would start and run on high idle only, if you squeezed the trigger it would die but the kill switch would not turn it off???? After a careful inspection I found a small hole under the flywheel in the same area as your repair. The hole was small enough the the saw was actually dieseling, I could even remove the plug wire and the saw would continue to run until the throttle was goosed. It was mind boggling but that hole was just the perfect size to allow this to happen. Thanks for sharing this.
THat is why the pressure-vac test is such a great diagnostic tool. Also I have the used the Sthil and the Echo check sheet many times and they are great.
I love that you mentioned defeat and humility when repairing small engines. I’ve spent 1000’s of hours on vehicles and small engines and rarely run into issues I can’t repair, but there are some that have beat me and It’s tough to admit when it happens
I hate it when there are no more parts left in this dimension for something I'm trying to fix. Google search is a total waste of time and data is not cheap.
And if I do find a part, they want to strike it rich for having what I need.
A word about non-OEM carburetors: While I usually swear by Stihl parts, when my 25-year-old brush cutter needed a carb more than 10 years ago, I was put off by Stihl's $100 price, so I went to Amazon and bought five knockoffs. One of them went on the machine, which I use year round, including two days ago. It is still functioning like new, and I have four new spares. The price? $6. Yes -- six dollars per carburetor, less than the sales tax in my state on a Stihl carb. One-third the price at the time for a Stihl rebuild kit, and those things never work. Apparently those knockoffs either came from the factory that supplies Stihl carbs -- or should be supplying them. Sometimes you get lucky.
Similar experience. I put a $12 carb on a Kohler one-cylinder instead of the $350 (!) OEM and with a little reaming of one of the jets, it's been working perfectly. When a customer comes in, I give them the OEM quote (with guarantee) or the aftermarket price with no guarantee. Guess which one they chose.
@@dagrote1Now that takes the cake. I know the manufacturer has higher costs to fill and hold replacement parts, but that is ridiculous. The other day I was looking through my Stihl parts drawer and noticed those knockoff carbs. Of the five I bought, I still have three. The two I put on my Stihls, which are heavily used, are still working - for more than 10 years.
It was nice of your customer to create a hidden problem to fix! Sorry, nobody wins on this one. Love the videos.
That's why most of us watch these videos to learn about the "Not So Obvious" reality of small engine repair. Nothing is ever Truly Idiot Proof... Merely Idiot Resistant ! ☝️🤨
We win. We definitely win. 😂
I can relate. Having retired from IT, and doing years of PC repairs, I’ve often been scared when I heard “I tried to fix it” because I know that there are “extra” variables and the customer is not going to share some facts that help.
My first question is always. Before it stoped working did you change anything, settings, add new software, a printer . . . or do something unusual. . . Time and time again they LIE! 😅.
Hi Bri, you keep adding content on this channel and we who are hooked on your channel will keep absorbing what you put forth! Kudos!!😊😊
Love how you described the Victorys Just glorious Hearing It purring smoothly 1:00 @Chickanic
What a story, and yes we are used to seeing you fix everything. Humility is a tough one, sometimes you can't win them all. That is one big hole that he should have known about before he brought it to you
Wasn't the hole behind the flywheel? Bri didn't even go there until she admitted defeat and started stripping the saw down for an autopsy!
@@dans_Learning_Curve He saved himself a ton of money by doing it himself? 🤣🤣🤣Compromisef case. Factory? By idiot for idiot? 🤔🤔
Yesterday I learned not to use Dollar Store paracord to replace the pull start rope on the recoil of my Troy Bilt cultivator/edger. Dimensionally correct, but snapped on the first pull. Today I'm waiting for an Amazon delivery of *REAL* 550 pound test paracord. You *rock,* Bre! ❤
This is possibly the most relatable internet repair video on a machine I don't expect to ever own I've ever seen. I feel your frustration.
I second that on aftermarket carburetors. Stopped by the really good Echo dealer when I was in town to inquire about a carb rebuild kit for my handlebar string trimmer. The counterman said he needed to see it as they used different carb manufacturers over the years. I discovered new replacement carbs on Ebay for around $18 with free shipping, which is practically a free carburetor, so I bought one. Ran OK for a few weeks, then during a long weed wacking session got weaker and weaker, bogging down rich, and finally died and wouldn't restart. With air cleaner off I saw it was dumping fuel into the intake, so I'm going to take the original to town with me to see about an OEM rebuild kit.
Once again, solid proof, some people should never be permitted to own tools.
@@Nimblebee-iy4nzYes I too have met a few similar individuals. Definitely keep your tools out of his hands! 😁
Excellent example of "there is always a reason" for everything. The frustration happens when we can't find the reason. Thanks for sharing your determination with us. I hope the customer appreciates it (if he can get over the reality that he screwed up.)
This is a great video. One of your best. The opening monologue is spot on, when a machine that is not working can be made " brought back to life ", the feeling is really good. I wished you lived closer to us here in the Northeast. Honest mechanics are out there, but they are becoming more difficult to find. You and DieselCreek and Sasquatch from Minnesota are the only ones to watch !
Thank you very much!
Hey, we watch some of the same channels! I live in MN. I've been trying to meet up with squatch for some time now. He's always at a show when I have to work.
If you're wondering why I have an old car in my profile picture, there's a playlist on my channel.
Honest any trade is getting hard to find.
I was working on a customer’s chainsaw that was damaged when the tree fell onto the saw. The cast aluminum crankcase was broken. Considering it a loss, I thought it deserved at least a try.
So, I bought a tube of “liquid aluminum”. It was actually model airplane glue with powdered aluminum mixed in. Each day, I laid a bead of the glue onto the broken area, slowly working to rebuild it back to original something resembling its original configuration. Somewhere in the second week, I had material built up. I carefully filed it back to resemble the original casting pretty darned good. I reassembled the saw.
I was happily surprised when it started, ran well, and cut well. The saw worked another three years, and he brought it back to trade in on a new saw. It wouldn’t run again without putting in more parts and labor than the saw would sell for. It had finally reached the end of its service life.
I had to check the status of the glue repair. It was still there, and still OK. Sonofagun!
Courtesy of Half Vast Flying
I was thinking "timing slip" but did not expect that!! Quite a curve ball. 👍
Same. If it has good fuel, top end compression and spark, and a clean carb but still won't even crack, I think timing key. If that's not it, then it's time for a leak down test (a real pain).
Hey Bri - I am working on a Sihl weed whip - tried a lot of things - weak spark - someone said it could be the magnet in the flywheel cracked / broke - is this possible ?🤔
Anything's possible, and a bad magnet on a flywheel could do it. But it's not the first thing I'd think of. I'd do a visual of the magneto area first: dirt? wires good?, gap right? Then I'd check the timing key on the flywheel? Sheered? That wouldn't affect the spark/current, but it would keep the engine from firing. If it's a bad magnet, there's no fix for it beyond replacing the flywheel and seeing what happens. Good luck!
I been a mechanic 37 years I feel your pain
@@tinkergene Well, if you loosen the coil screws and when you spin the magnet around it should pull the coil into the magnet.
If not, there's your issue.
Always surprises me how some people want to solve anything with brute force. I thought Ive seen everything but breaking the carb and engine block while replacing the carb and coil is on a whole new level.
Looks like the customer was trying to pry off the flywheel and broke the transfer cover is what I anticipate. The other side of the plastic looks scarred up also. Always a bad omen when a customer brings equipment in after they’ve worked on it and it doesn’t run. Absolutely everything needs check as you found our. Tried to save money but ended up costing him a lot more by doing it himself…
Good one Bri!!!!! The frustrations of your profession!!
Water in tank and busted carb removing it is a good indicator MR ignorant vice grips was beating on this saw and just keep looking for more self inflicted damage.
I love your tenacity. I guess more than several of my bosses throughout my career liked mine as well because they either wanted me to stay with them or have requested my 'moving on' with them. My motto is 'I love to be awed'. I always admired people who learn a job then do it to perfection.
Looks like a job for jb weld! I've fixed a few holes in Briggs crank cases put there by the lawn repair shop to keep people like me from getting their old mowers and fixing them.
Came here looking for that answer 😂 I would probably try something like that if it was mine, but a customers saw? Not so much.
@@avid6186 it might be better than completely giving up
@@avid6186 if the hole is round enough it might be possible to drill and tap and plug it.
@@ggg-fv9zz same answer really, if it was mine then yes, worth a go, a customer's not so much. You have to be able to do it for a reasonable price, less than $100? And be willing to guarantee it. Are you sure you got no swarf in the crankcase etc? Not worth the risk to me.
It's one of the first things I recognize when I'm doing many repairs. The previous person didn't know what they were doing. I'm sometimes shocked at what I find in the simplist repairs done by someone else.
Back when I worked on boat motors, it amazed me what people would do!
A thirty minute Tig job would have him cutting wood this fall. I agree with you Bri. Reserching an engines woes are intrigueing. I love to tune a rough running engine into total tune.
Sometimes an issue just gets by us, no matter how good or careful we are working. I'm not happy about those either, but it reminds me to recheck things (and recheck my thinking) when I think I've got everything right. Applies to people, hardware, documents, and everything else.
Normally catastrophic failure is obvious, but small engines have "ALLOT" of hidey holes. 🤷🏼♂️
I'm absolutely enthralled, video after video. We've got hacks working on small engines in my neck of the woods. You have proven there IS a right way to do things. Thanks for all your efforts.
You didn’t fail ! You found the problem and probably would have fixed it if the customer agreed
There's still hope for that Stihl. It'll take a while. JB Weld. Small amounts at a time. I did it years ago to an Evinrude crankcase. Right at where the crankgoes by. Very close tolerances. Otherwise it was junk...like your customers Stihl. With patience I completed the task. Off to the lake. IT WORKED!!! And it never quit working. I couldn't believe it! Don't throw it away just yet. I'll come by and pick it up. 😆😊 😊😊
JB weld is the best that is what I was thinking she should have tried
I'm thinking when he set the fly wheel down to remove the coil the fly wheel is a magnet and picked up something where he set it down.
I thought the same thing. Because there was a lot of metal shavings underneath the flywheel when she took it off.
Makes sense to me 😊
Yeah have a look at the close up. You can see where it’s been bashed multiple times. There’s still evidence of it next to the bashed out area.
I like all of your feed back still learning at 76.
A bit of jb weld should get it going just fine!😃 Actually, I have a friend who is a whizz with TIG welding that could probably fix it for real!
@sherma… that’s exactly what I would try before ordering another cylinder….piece of tin and jb weld.👍
I was wondering that myself. Could the cylinder be TIG welded with an aluminum rod? Seen it done on old Harley engines.
@@Ridingbearswhat would make you think cast iron? Clearly aluminum, only the cylinder sleeve would be iron.
I consider myself pretty good at small engine repair. I'm the guy that all your friends bring their stuff to, to get fixed. I love your videos, I always seem to learn something. I've seen holes/cracks in cylinders, but not tucked away like this one. Thanks!
I love your videos. You're a great story teller, you're obviously a good mechanic, and you're an awesome human being for sharing videos to help us better understand our small engines. Cheers.
JB Weld it. That stuff works miracles. I've seen it used on car engines.
Very true words spoken about learning to listen to what the engine is telling you. Especially with 2-strokes, they have a personality of their own. This skill comes from experience, along with some trials and errors along the way. Thanks for another great video 🫶
Some people are mechanics and some over confident. I'd like to know their thought process to get to a point like this. Can't explain what they did wrong to them and then it's your fault that they f'd up. What really sets me off besides hanging me out to dry with time in vested, is they bad mouth you to everyone! I got out of repair business back in the 80's for this reason! I wasn't ripping anyone off, but they sure ripped me off! My rant, whew! Great video! Thanks for your time and sharing! 👍😎✌️
My uncle once asked why I was wasting time fixing my lawn mower. My reply, "the satisfaction I get from getting it running is worth any amount of money". Nena brings home abandoned mowers every Spring so I fix them. We have never bought a lawn mower! We have given several away. 😁
it's nice to see you share a story of failure as we all have them. as i was listening i kept waiting to hear 3 tests. 1) muffler off and piston visual. check. but 2) impulse check and 3)pressure/vac test on cylinder i didn't hear. fuel not getting to cylinder can sometimes be a fuel line or carb but as the case was here, if you have a bad enough air leak it won't draw fuel. if a saw won't start after i visual the piston and clean the carb then i always (usually) test the impulse and pressure/vac the cylinder before replacing parts
I learn so much stuff in your channel. You put your point up front and take us for the ride in short amounts of time. This is why I watch a lot of your videos. Well done Bri
I bought a vintage Echo chainsaw, disassembled in a 5 gallon bucket. I bought it to salvage for parts for another vintage John-Deere, made by Echo. I looked over the bucket case and thought, "Oh my gosh, this will run!" I had to find some more parts, but I got both the John-Deere and the Echo up and running. Grit and detrrmination, oh and more money than I should have spent, but I now have two great running and cutting 24" chainsaws.
Great story, Bri. Your two cycle knowledge is amazing. I can fix four cycle fine, but have no success on two cycle. Have three dead chainsaws in shop floor as evidence of my 2 cycle frustration. You are an amazing small engine mechanic. Thanks for your videos. Love them.
The process of eliminating suspects is and arduous one...Bless Your Heart.
Wow, that's crazy! When you pulled off the pull-start I thought you were going to find the flywheel key sheared so that the flywheel timing was way off. 😅
Reminds me of fixing a laptop for my sister-in-law. She neglected to mention the latte that got away from the granddaughter. Yep, most of the problem was the dried-up latte inside the case.
Thank you for taking the time to teach us. Absolutely love your channel because of your expertise and integrity.
The thrill of victory, the agony of defeat! Toughest problem I had with my home equipment, was a snowblower that would start and run for a short while, and then in use would just sputter and die. Repeat, repeat. After trying all parts that made any sense to me, I finally on a whim took off the muffler to look at the exhaust port, to find it rattling. Turned out there was a broken off baffle inside the muffler that would stand up at the outlet occasionally, blocking off the exhaust and killing the engine. New muffler fixed it.
Probably should have done a pressure/vacuum test😁. But as the saying goes, shit happens. And it’s happened to me too.
I see this kind of thing alot when the customer’tried’ first.
Lesson learned! Love your videos!
I spent decades trying to teach people that their ears are their number one diagnostic tool. Anything that has movement will tell a GOOD mechanic what is most likely wrong. Nice to see someone who gets it too.
Pressure testing the crankcase is a valuable tool in engine testing. Looks like it would have saved you a lot of time and money on this one. The Stihl engine checklist would have found this in less than 30 minutes.
When a potential customer says “ my mechanic or I replaced “ no thank you is what comes out of my mouth!!
As someone who’s been running and working on chainsaws sine I was way to young to be doing so I can say I didn’t see this coming.
Seen it happen on a Polaris 650 triple. That seal blew out and caused lean issues couldn't resolve. It was hours and hours, found it with a can of either buy accident
Another one for your note book of experience. That's why I like this channel. You show all the ups and downs of your business. 🐯
It wasn't a failure. You COULD fix it if the customer wanted it done. The problem was something you don't usually look for but you found it anyway.
I see from the comments that the point of it all is you did your job on what was a new saw but didn't imagine what the problem was because it's not something a reasonably apt small engine mechanic would expect. I appreciate that you still have all your hair as it didn't get torn out or rubbed out. Good learning experience and I am happy to see you not wearing your beautiful ring while working. Thanks for this and all your videos.
There is no defeat when a customer attempts a repair then brings it to you for a "cheap" repair of damage(s) they caused.😊
After working on Stihl saws for many years, I feel your pain. Customers are their own worst enemy when they don’t know what they’re doing and try to fix a saw.
Well I guess doing a pressure/vac test before ordering any parts when working on an unknown 2 cycle would be a good idea! Good video, your beautiful girl!❤
I am impressed, you have a real talent to tell stories, this was really funny too.
What a great story & demo of the trials and tribulations of your craft. I have to say, you are entertaining and smart with all your info. Thanks Doc Bri. You are putting out great videos. You make this crap fun. Please keep up the great work!!!✌
I ended up with a MS290 for free. Used to work at a Stihl dealer as thier service tech. Guy bought in a MS290 that was only about a month old. It was still under warrenty. The guy said he let someone borrow it and they put strait gas in it. I pulled the muffler and sure enough, the piston and cylinder were toast. Since the guy said strait gas was run in it was not covered under warranty. Guy just bought a new saw and left his old one at the shop. It sat under my work bench for months. One day the manager plopped a box full of parts on my work bench. No work order or anything. He saidbit was for the saw under my bench. Should be everything to fix it. Said i could keep it. Put a short block in it as well as a carb kit. Have had that saw for about 20 years and have never had a problem with it at all.
I’m sure the customer didn’t tell you the whole story from the get go! What a cluster. Glad you did find out what it was. You always do. Nice job anyway Bri!!
We watch your great videos, my wife and I, and always learn something. She and I have been restoring antique motorcycles for 40+ years now. When people know that you are good with engines....they will bring you chainsaws, weedeaters,etc to get running.
What prompted me to write you was your introduction to this video. My wife loved it since you covered something that she has been trying to get across to me for years. I suffer (as you seem to) from never wanting to give up on a project. I admit, I have taken things apart and reassembled them many many times because it's so difficult to admit that I just can't get whatever it is to run or run like I want it to. Both my wife and I thank you for this video. Your words somehow made me feel that it's OK to admit that we are not miracle workers......and just maybe it's OK to let some things go.
A JB Weld fix would make a good video to see how long it would last. Or Flex seal!
Project farm did this test for the head of the engine, jb weld did a good job
it's like on the wide word of sports......."The thrill of Victory.....The Agony of Defeat"!
Yep, the flywheel magnet picked up a stray screw, probably from the starter. My question is: how did he break a hole in the crankcase and not realize it? Maybe he loaned it to that no good brother-in-law. One thing I do early on for a non-starter that should start is a crankcase pressure and vacuum test. Solves a lot of mysteries. Also a check for sheared flywheel key, although unlikely on a chainsaw. Good story!
Maybe the engine had water freeze in the lower block? She talked about water in the fuel tank.
@@kenromaine2387 It's possible if the saw had been left outside with the spark plug out, but it would have to have been completely full of water with no headspace for the water to expand. The open spark plug hole would have provided a pressure release point unless the freezing was extremely fast. Also, I would expect a rupture rather than a small hole.
I absolutely love this video. Yes, you are human and you're hilarious. I love that you can poke fun at yourself and present this in a very entertaining way. Keep doing you. We love you!
Get it customer induced problem saved a whole lot luv ur Chanel cheers ❤😊
a vacuum check on the crankcase would've revealed that pretty quick.
What does that test consist of ?
@@aptechknowledgeseal exhaust port and intake port with rubber. Connect vacuum tester to impulse line. Pull vacuum. Wait to see if holds for 5 mins or so. This tests crankcase and seals for leaks. Mity-vac works nice. You should pressure test as well with same tool. Spray soap solution if it wont hold pressure to find leaky crank seal. Or in this case giant gaping hole in case. LOL
@@warddc thank you
I think she KNOWS that.
@@warddcall very well in hindsight now you know what the problem was !!
However on a newish machine you would not be expecting a crankcase leak that big or the reason for it ⚠️
Some people are just born cool. I love this Chick-anic!!
Some JB Weld and bug screen will fix that hole.
I've never had luck with Stihl. Bought two brand new MS461 saws and both would quit when they got hot. Now I only use Echo saws.
A quick leak down test is key to fixing a no start saw diagnosis.
Yeah. If it won’t even pop with a shot of gas directly into carb…it ain’t the carb. If she ever spent time working on snowmobile engines, Leakdown test is the name of the game when problems like this arise
Nope. That hole is outside the cylinder bore and also below the rings. Leak down test is done at TDC. This hole is in the side passage that feeds the intake ports halfway down the bore. A whole engine pressure/vacuum test would have found this as stated in an other comment.
@@rickvanhartingsveldt8641 yup. Not sure if you realize a leakdown can be done at bdc on 2 cycles🤯 you can use the spark plug hole for hand pump not just intake plug or pulse port or exhaust plug. I’ve just always called it a leakdown whether you’re doing combustion chamber(high pressure) or crankcase case (low pressure/vacuum)
@@rickvanhartingsveldt8641 Reread my comment as you faile to understand what was said.
@@scottfoster2487Sorry. Got interrupted on my reply and it posted. Now it sounds rude. Not intended. What I meant to say was after 40+yrs of 4stroke work and 10 yrs of 2stroke work mixed into that, leak down, and pressure/vacuum testing, have distinct differences in my thinking. I hated doing vac/leak tests on saws because of the test set up hassle so I didn't do many. After your reply and thinking back I recalled that the crank was to be rotated during the test so that it was also a kind of dynamic test that allowed all possible rotating conditions to be tested. So, yes, you are correct as understood when applied in a modified form as described in your answer to 2 strokes. A "classic" leak down test would not find this hole though.
I recently found your channel and have been going through some of your videos and enjoying them very much... A good looking woman who is mechanically minded and good with tools is quite rare and special.. This is a crazy story in something I would not expect to see on a chainsaw. 😱😱
I thought you were going to show us a sheared off key- way on the flywheel. This was much better. Lol
Wish I had the information about after market carbs long before this. I have replaced a couple on the echo blower and hedge trimmer. Both ended up dumping gas as you described. Maybe a video on OEM V Aftermarket components would help a few of us trying to keep the costs of repairs down. For example what aftermarket items can you trust v OEM.
Love your vids. Thanks for doing them.
If that piece was missing he knew what was wrong and failed to tell you.
I think your long slender fingers give you an edge on small machine repairs. I have to ask my wife to come put bolts into tight spots quite a bit working on cars, I do have pretty big hands so I appreciate how deftly you get things back together on those tiny engines. I like your channel, not gimmicky and great knowledge and experience to learn from. Keep em coming. You earned a sub on content alone.
A tip from my years from Echo, a drop of oil on the impulse line and look for spit back when pulling the starter might have told you the saw had a crankcase pulse problem. There can be many reasons why losing your crankcase pulse, (especially on older engines that have a reed valve)...than just a huge hole in the short block...been burned more than a few times on this one.
I have an echoe I forgot about - I put a new bubble on it - hadn't used it in 8 yrs at least - pulled the rope and the damn thing started - with old gas even !! I shut it off and poured out the old shit - it's running like a new one
I have also been stumped a few times on 2 cycle engines. Glad to know I am not alone.
I looked it up last night cause I watched your video. And I figured you needed A helping hand with finding the right part place and parts for that chainsaw. I hope it helps you out a lot to Bree.
So when you have a situation like that, where you spent time working on the machine but you can’t get it running because of issues beyond your control do you charge the customer or do you write it off. Jim.
No, I don't charge them. Just chalk it up to a lesson learned.
I couldn’t agree more satisfaction in fixing small engine
If you don’t charge him, do you keep the saw? I’d save the new carb, buy the cylinder/case, reassemble with original carb/coil, and try to sell for profit. I realize you’re up to your armpits in repair work, so maybe it’s a “downtime” project. Such a shame for a machine that’s barely used.
Love watching your videos. Very informative and enjoyable. Keep doing what you love.
Thanks for sharing the adventure !