I was in tears after this order |

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  • เผยแพร่เมื่อ 21 พ.ค. 2023
  • With more and more experience, I avoided the tears!
    I am Ashleigh from Sweet Dreams Bake Shoppe!
    Follow me: / sdbakeshoppe
    Like me: / sweetdreamsbakeshoppe
    Tools:
    The Cookie Countess sent me all of the amazing airbrush system, airbrush colours and stencils. If you want to give these products a try be sure to click right here: www.thecookiecountess.com/swe...
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    CANADIAN LINKS:
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    Fat Daddios Half Sheet Pan: amzn.to/3jPpAKw
    Fat Daddios Half Sheet Pan Baking Mat: amzn.to/3vAdRm2
    Ann Clark Circle Cookie Cutters: amzn.to/3jWq0Pi
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    Chefmaster Food Gel: amzn.to/3w0SD0Q
    *The above are affiliate links for Sweet Dreams Bake Shoppe. Any purchases through the above links will help support the channel at no extra cost to you :)
  • แนวปฏิบัติและการใช้ชีวิต

ความคิดเห็น • 84

  • @chefdavidrivoli
    @chefdavidrivoli ปีที่แล้ว +13442

    If only people knew the labor of every large order they requested

  • @chefdimeskitchen3376
    @chefdimeskitchen3376 11 หลายเดือนก่อน +6379

    Facts on not taking an order from her again lol

  • @BunnyNorris
    @BunnyNorris 11 หลายเดือนก่อน +7879

    At least a literal bear didn’t steal and eat 60 cupcakes right as you loading them for delivery.

  • @SweetDreamsBakeShoppe
    @SweetDreamsBakeShoppe  ปีที่แล้ว +5550

    A little more backstory with the order in the story: the customer only asked me for the character itself, but did not specify any details. The black outline was simply a creative choice and unfortunately it did not go well! I always learned to ask for specifics down to the last minute detail after that one. Running a baking business (or any business!) is all about continually learning and streamlining.
    EDIT TO ADD:
    *I did not refuse to take another order again from the customer; they simply didn't order again--which quite frankly is understandable! Their critique helped me be clearer in my future communications as I mentioned above. I should have been more clear in my delivery of that in the first place, but I had no idea this particular short would garner so much attention, but I'm grateful for the views so thank you :).
    *I baked these cupcakes from scratch and I bake all of my products from scratch. Someone donated a ton of these boxes to me which is why I'm using them up. They were useful for sending guests home with the extras.
    Side note: my hair looks like this because I was getting ready for the wedding ;)

    • @cumberlandquiltchic1
      @cumberlandquiltchic1 11 หลายเดือนก่อน +391

      Perhaps consider getting a worksheet and making them give details and both signing off with a 50% deposit, or more.
      People are gonna not remmber what they want and they will jerk you around!

    • @cumberlandquiltchic1
      @cumberlandquiltchic1 11 หลายเดือนก่อน +88

      The bitchie….
      Everyone has to start somewhere!
      This is my first video! I can tell ya thst if you’ve ever had your own business. (Have you?)
      Thst it’s a big leaning curve. How about some constructive criticism? Which is what I’ve given to her in another comment.
      Beautiful product and she redid the order and ….
      What if we had no small businesses? Do you think your local supermarket would care?!?! Get your cakes from there, perhaps.

  • @jaetouche8101
    @jaetouche8101 11 หลายเดือนก่อน +3592

    Just a tip... I worked in a bakery. When u have alot of those plastic containers, place the bottoms in the top. That way they are closer together and u can put more on the table. Then simpley flip the first flap down and u can go straight down the line.

    • @toniblackmore3016
      @toniblackmore3016 11 หลายเดือนก่อน +269

      I just put a horror story in the comments about this very thing:).

  • @JustaNilbody
    @JustaNilbody 11 หลายเดือนก่อน +107

    Those are the most simple yet most beautiful cupcakes I have ever seen.

  • @aliatv8651
    @aliatv8651 11 หลายเดือนก่อน +3588

    I don’t think you should’ve not accepted orders from the customer anymore. It was definitely a learning experience & a growing pain for your business. Imagine if she lied about how she felt. You wouldn’t of realized you needed to be more detailed when taking specific orders. Critique is to make things better. ❤

    • @jujubeesmama
      @jujubeesmama 11 หลายเดือนก่อน +735

      Yea, I was confused about that part too. Maybe there is more to the story bc the customer can have an opinion about the end result. Maybe she was rude about it 🤷🏾‍♀️.

    • @aliatv8651
      @aliatv8651 11 หลายเดือนก่อน +349

      @@jujubeesmama true, if she was rude then that definitely is a great reason

    • @toniblackmore3016
      @toniblackmore3016 11 หลายเดือนก่อน +596

      Unless they were hideous, which I doubt from this baker, the customer was essentially complaining Ashleigh didn’t read her mind. Avoiding overly demanding clients is often good business sense.

    • @donnaharvey9460
      @donnaharvey9460 11 หลายเดือนก่อน +313

      I agree! The customer shouldn't be pushed away because she told the truth! It actually helped the baker! Thats the rude part, she wouldn't let her order anymore!!!

    • @dianeandrade7730
      @dianeandrade7730 11 หลายเดือนก่อน +389

      You can’t please every one you can only do your best & some customers are very rude so I do not blame her for not taking orders from this customer again

  • @halaalam
    @halaalam 11 หลายเดือนก่อน +412

    We need to see photos of those cookies

  • @morgs4658
    @morgs4658 ปีที่แล้ว +242

    I’m sure that was hard, but you persevered and now have some great experience and look at those beautiful cupcakes!!😊😄

  • @MoonstonePlains
    @MoonstonePlains ปีที่แล้ว +949

    Girl I just spend over a week some of the nights staying up until 3am making graduation leis for my daughters kindergarten class and so help me god if anyone complains. 😂

  • @toniblackmore3016
    @toniblackmore3016 11 หลายเดือนก่อน +556

    You poor thing, people can be confounding things to deal with. Every time I see these (beautiful) rose cupcakes I remember putting 60 cupcakes on the lid of clear boxes with the base forming a sort of dome. Very pretty and effective. Until someone flipped them all upside down because they thought the lid belongs on top. Must be 15 years and I’m still lost for words.

  • @hanamurasaki4760
    @hanamurasaki4760 ปีที่แล้ว +54

    Oh my god, the cream on top of the cookies look so good. The color and the shape are 💋💖 chef kiss

  • @VitaminDC-jq5ou
    @VitaminDC-jq5ou 11 หลายเดือนก่อน +44

    Keep your head faith and spirit held high

  • @debbeasher-k4764
    @debbeasher-k4764 11 หลายเดือนก่อน +66

    Gorgeous cupcakes!

  • @la.melaninqueentina
    @la.melaninqueentina 11 หลายเดือนก่อน +198

    They looked fine to me, it's going right in our stomach

  • @julietteoscaralphanovember2223
    @julietteoscaralphanovember2223 11 หลายเดือนก่อน +38

    I love it when everything goes smoothly!!

  • @misskittymcg630
    @misskittymcg630 11 หลายเดือนก่อน +116

    Get a pair of tongs for the decorations to make it easier to place things like pearls,beads,etc. No accidentally hitting the frosting!❤

  • @nillou
    @nillou 11 หลายเดือนก่อน +2084

    I don't really get what the customer did wrong, she didn't like your recent work and made you aware of that?

  • @hana67432
    @hana67432 ปีที่แล้ว +51

    Gorgeous Cupcakes as always Ashleigh. 😃

  • @ElisaLaCreativa
    @ElisaLaCreativa 11 หลายเดือนก่อน +16

    So beautiful!!!!
    Sorry need to say it directly, because i was just like…wow!!!!

  • @aaishajones2596
    @aaishajones2596 ปีที่แล้ว +69

    I love your honesty.

  • @quaygracefuldeva2163
    @quaygracefuldeva2163 11 หลายเดือนก่อน +690

    Honesty hurts but is a great learning experience. It is all in the delivery. However, I would’ve kept her business if she wasn’t rude. It was her money and you shouldn’t want to give them less than your best even if it hurt. Our eyes get over over worked and minds overwhelmed. Outside input is a need sometimes.

  • @kealyphillips3946
    @kealyphillips3946 11 หลายเดือนก่อน +58

    I think your cup cakes are beautiful. The customer should be very specific when ordering. Bakers are not mind readers.

  • @lisahoban7368
    @lisahoban7368 11 หลายเดือนก่อน +23

    I never took a order from her again. You seem to have done very well.🎉🎉🎉

  • @Omnitr1x
    @Omnitr1x ปีที่แล้ว +50

    Good luck on your journey

  • @mjnelligan7288
    @mjnelligan7288 11 หลายเดือนก่อน +21

    To make it quicker as u open pne try put the next tray in the lid of the open one ull get 2 times as many trays on the table

  • @boujiebarbie3198
    @boujiebarbie3198 11 หลายเดือนก่อน +12

    Well, I'm so impressed with you all eno have this talent. Those on this video look adorable. I would be unable to eat them because they're too cute!!🥰❤

  • @eversosophi9653
    @eversosophi9653 11 หลายเดือนก่อน +21

    those cupcakes are beautiful

  • @dellaCHall5823
    @dellaCHall5823 11 หลายเดือนก่อน +8

    They look amazing 😍

  • @jerometighe1241
    @jerometighe1241 11 หลายเดือนก่อน +4

    Omg them chocolate ones look so good

  • @normaazar4709
    @normaazar4709 11 หลายเดือนก่อน +2

    Perfect!congratulations
    Thats not easy.

  • @Nickyandhappy
    @Nickyandhappy 11 หลายเดือนก่อน +9

    You go girl ❤❤❤❤❤❤

  • @mariewilson2344
    @mariewilson2344 11 หลายเดือนก่อน +5

    Beautiful!!! I dont understand how anyone could not love them!!!

  • @moonriver7730
    @moonriver7730 11 หลายเดือนก่อน +2

    so elegant!

  • @brittanyclay7196
    @brittanyclay7196 11 หลายเดือนก่อน +4

    I did a beautiful job i love it❤️

  • @TownGirl04
    @TownGirl04 11 หลายเดือนก่อน +16

    8 hr mistake .. brutal

  • @tinathompson399
    @tinathompson399 11 หลายเดือนก่อน +2

    So beautiful ❤️

  • @TheFancyCakery
    @TheFancyCakery 11 หลายเดือนก่อน +49

    Are those pearls soft on the teeth? I love how they look...but....some of them are so hard!!!

    • @SweetDreamsBakeShoppe
      @SweetDreamsBakeShoppe  11 หลายเดือนก่อน +34

      Unfortunately they’re a little rough on the teeth! I like it when I can find the chocolate type, but no dice this time

  • @aquilasnest
    @aquilasnest 11 หลายเดือนก่อน +29

    It seems to me, starting the frosting with the cc farthest away from yourself and moving towards yourself would be smarter.

  • @julietteoscaralphanovember2223
    @julietteoscaralphanovember2223 11 หลายเดือนก่อน +29

    Wait a minute!! You use a projector to make your cookies?? Do you have a video showing this? I'm subbing, I'm interested in learning new things and this video made me feel like I'm not alone! Many youtubers who do cake videos always make it look as though everything goes smoothly and they never have a problem! At least i know it's just not me. I was baking for 3 years and then stopped for 2 years because i broke my right arm badly and now I'm going back to baking in the last year!

  • @adenikeoriowo5260
    @adenikeoriowo5260 11 หลายเดือนก่อน +4

    Fantastic

  • @keaunahunt
    @keaunahunt ปีที่แล้ว +227

    that is my biggest fear!!! i’m glad there was enough time to remake them for her but unless they actually looked bad i think it was pretty rude of her!

    • @nancygs4555
      @nancygs4555 11 หลายเดือนก่อน +104

      It’s not rude, people pay top dollar for decorated sugar cookies.

  • @Doll676
    @Doll676 11 หลายเดือนก่อน

    Beautiful

  • @user-yl1lb2st6z
    @user-yl1lb2st6z 11 หลายเดือนก่อน +74

    Do you make the cupcakes/cakes ? Or are we just decorating them 😂😂

  • @VitaminDC-jq5ou
    @VitaminDC-jq5ou 11 หลายเดือนก่อน +4

    Do you deliver throughout the United States?

  • @leonsilver6946
    @leonsilver6946 11 หลายเดือนก่อน +18

    "I just dont understand why it's so difficult? My request is just simple" - Every entitle person ever

  • @cumberlandquiltchic1
    @cumberlandquiltchic1 11 หลายเดือนก่อน +57

    You did two things correctly;
    Redoing the order, even though you didn’t have to.
    Never taking another order from that person again!
    I had a business for years! I sucked up and went soooo beyond what I needed to do! Some just want something for free….

  • @s.l.s.l.1405
    @s.l.s.l.1405 11 หลายเดือนก่อน +4

    A projector?

  • @ederlynpagapong3336
    @ederlynpagapong3336 11 หลายเดือนก่อน

    WOW I love 🍰

  • @annparis8744
    @annparis8744 11 หลายเดือนก่อน +5

    Looks good the way made them nothing g wrong with love it people don't know how like I like it girl good job person rude saying that not happy the Asia's too bad for them keep doing what u doz g girl love u ❤

  • @sabcayen9814
    @sabcayen9814 ปีที่แล้ว +22

    Is there a reason why you package them in 6 counts? Twelve seems more convenient.

    • @SweetDreamsBakeShoppe
      @SweetDreamsBakeShoppe  ปีที่แล้ว +117

      There’s two reasons. 1) we saved the packaging till the end of the wedding so guests could take home a small pack of cupcakes and 2) someone donated a ton of 6 count packaging to me 😂❤️

    • @sabcayen9814
      @sabcayen9814 ปีที่แล้ว +14

      @@SweetDreamsBakeShoppe I figured there was a reason. Thank you!!

  • @T_Nice
    @T_Nice ปีที่แล้ว +6

    😍💝

  • @HistoryInvestigators
    @HistoryInvestigators 11 หลายเดือนก่อน +22

    Never take orders again from ungrateful people 💯

  • @lexisworld7427
    @lexisworld7427 11 หลายเดือนก่อน +11

    Some people are never happy, like you will be damned if you do and damned if you don't!

  • @yunhosparrot
    @yunhosparrot 11 หลายเดือนก่อน +34

    Screw her I would’ve just not given her the order and tell her she can spend 8+ hours doing it herself

  • @kathymyers-host6187
    @kathymyers-host6187 ปีที่แล้ว +11

    Beautiful ❤️.... question ❓....my granddaughter has a birthday coming up on May 29th... recently, we figured out Red 40 dye are affecting her ADHD... any suggestions for making "Fox" 🦊 Orange? I want to make her Fox 🦊 Cupcakes for her Treats...🩷🧁

    • @kathymyers-host6187
      @kathymyers-host6187 ปีที่แล้ว +9

      @@Melanierose21122 😕...how do you know she won't answer me? I've seen her answer Other's....

    • @SweetDreamsBakeShoppe
      @SweetDreamsBakeShoppe  ปีที่แล้ว +18

      Hmm I’m not sure if Chefmaster orange has the Red 40 dye mixed in, but I really like Chefmaster colours in general! I would definitely double check with wherever you purchase it from. I’m sure the foxes will be super cute 🥰

    • @kathymyers-host6187
      @kathymyers-host6187 ปีที่แล้ว +22

      @@SweetDreamsBakeShoppe Thank You for Answering me so quick! I didn't expect one so soon, because I realize how busy you are! Bless Your Heart! I will look for the ChefMaster Orange and watch the labels....I pray they come out nice! I'll try and snap a pic for you! Have a great week!🍰🧁🎂💞

  • @michellekach8967
    @michellekach8967 11 หลายเดือนก่อน +6

    🫶🫶🩷🩷🙏✝️😊😊⭐⭐

  • @zaisyl3272
    @zaisyl3272 11 หลายเดือนก่อน +3

    Are you in Texas????

  • @ritawetherald9256
    @ritawetherald9256 11 หลายเดือนก่อน +4

    Wow that's really bad when you work so hard 😮

  • @cathybaldry7822
    @cathybaldry7822 11 หลายเดือนก่อน +8

    so did you just decorate them not actually bake them?

  • @dyodoleu
    @dyodoleu 11 หลายเดือนก่อน +5

    COOKIES???

  • @mariposamonarca6103
    @mariposamonarca6103 11 หลายเดือนก่อน +26

    Good for you for not taking orders from her again

  • @ballsdestroyer3000
    @ballsdestroyer3000 11 หลายเดือนก่อน +20

    yeah screw that customer tbh

  • @So_Harufied
    @So_Harufied 11 หลายเดือนก่อน +14

    Store bought cupcakes?

  • @juliabonardi4791
    @juliabonardi4791 11 หลายเดือนก่อน +27

    I would never order baked goods from someone who doent bake them and buys them from the store youre basically cheating and charging for someone elses work