Yes, POOR sales knowledge or rather they don't care to tell you. I have a 2020 Prime Limited and expected this to all just work. Apparently i wasn't the only one, i took it in about 2-weeks after purchasing and the Service Techs were all under the same impression, they tried and tried to get the new REMOTE CONNECT option inside the Toyota App to make it work, it just came up with errors after scanning the VIN and they couldn't understand it. LAME. The only way i could get a straight answer was by calling the Safety Connect people and they were the ones that confirmed that the Head unit is no longer compatible with Remote Connect anything! What a Joke.
If the Toyota car sales people did a better job more people would probably by the advanced model and have happier customers; instead of customers who were misled by the adverts and hype of how awesome the Prime is. You pretty much need the Advanced model to benefit from the bells and whistles that are talked up. :(
Candycane sadly No... and more sadly, they took the phone apps completely away from the car for the 2020 year!! You can still activate the A/c from the key-fob, but that’s all and you have to be close enough to the car to do it... which defeats the purpose of having it ready for you when you leave a store!
Hi, David. If you haven't already, please be sure to download the Toyota app. If you have additional questions, please give our Brand Engagement Center a call to further discuss any app concerns you are experiencing. Our Brand Advocates can be reached at (800) 331-4331.
the sad part about this garbage is that one can not even replace the screen because the AC and other settings can only be accessed via this massive screen.
App’s name please
Wow humanoid robot technology has come a long way. I almost believed that was a real person~
This got a giggle from me 11 months later, FWIW.
They fail to mention that these features are not available at all for 2020 and beyond.
Yes, POOR sales knowledge or rather they don't care to tell you. I have a 2020 Prime Limited and expected this to all just work. Apparently i wasn't the only one, i took it in about 2-weeks after purchasing and the Service Techs were all under the same impression, they tried and tried to get the new REMOTE CONNECT option inside the Toyota App to make it work, it just came up with errors after scanning the VIN and they couldn't understand it. LAME. The only way i could get a straight answer was by calling the Safety Connect people and they were the ones that confirmed that the Head unit is no longer compatible with Remote Connect anything! What a Joke.
Is the App available also in Italy? Tks
If the Toyota car sales people did a better job more people would probably by the advanced model and have happier customers; instead of customers who were misled by the adverts and hype of how awesome the Prime is. You pretty much need the Advanced model to benefit from the bells and whistles that are talked up. :(
Completely agree. So disappointed in this car...very deceptive advertising. Great gas mileage though, lol
I want this in corolla.
Is this for all prime models?
NoShadowOfDoubt only advanced
Can it be added to other models?
Candycane sadly No... and more sadly, they took the phone apps completely away from the car for the 2020 year!! You can still activate the A/c from the key-fob, but that’s all and you have to be close enough to the car to do it... which defeats the purpose of having it ready for you when you leave a store!
I don’t see this feature on my Entune App. It looks like Toyota is removing that.
@@KN-oh2ks They’re in the Toyota app now!
The app does not exist anymore. This is par for the course with any instructions from Toyota.
Hi, David. If you haven't already, please be sure to download the Toyota app. If you have additional questions, please give our Brand Engagement Center a call to further discuss any app concerns you are experiencing. Our Brand Advocates can be reached at (800) 331-4331.
where is my contract id??????
the sad part about this garbage is that one can not even replace the screen because the AC and other settings can only be accessed via this massive screen.
Except I can rarely get it to work!! ..and they want you to pay for this!!? What's up TOYOTA???
So the AC can't even run for 10 minutes with that ridiculous battery... Useless?