Why I Quit My Call Center Job Last Year | Opening Up About Depression

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  • เผยแพร่เมื่อ 17 ส.ค. 2018
  • Quitting My Call Center Job & Opening Up About Depression
    Hey, ya’ll 👋🏽. So, it's been a year since I quit my call center job. In this video, I reflect on why I quit my call center job and provide tips on how to leave a job that is making you absolutely miserable. I also open up about my struggle with depression. I hope opening up about my experiences helps someone.
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ความคิดเห็น • 277

  • @QuanTripp
    @QuanTripp  5 ปีที่แล้ว +74

    Heeeeey you! 👋🏽 Thank you for watching. I hope you were able to pull something from my story. Remember, you have the power to change whatever isn’t adding value and happiness to your life. I'll keep you posted on my journey.

  • @Ptpop
    @Ptpop 5 ปีที่แล้ว +254

    After working in call centers off and on for over ten years I can tell you that you saved yourself from complete call center misery. You are a call Center Survivor.

  • @andreaj8319
    @andreaj8319 3 ปีที่แล้ว +207

    I am going to be taking a vacation in June and then putting in my 2 weeks. Being isolated (working from home) and talking with nothing but angry customers all day has left me with nothing. I don’t even feel like a regular person when I get off work. I feel like a numb, shell of a person and have nothing left over to give to my family and friends. It’s time for me to go, this is not my purpose in life. Thank you for this video

  • @DarkFemEnergy222
    @DarkFemEnergy222 2 ปีที่แล้ว +97

    I recently quit my call center job and I’ve never felt more free! My job was work from home I used to unplug my ethernet cord and pretend that my power went out just so I can get a break 😂 goodness I hated that job. Never will I ever go back to a call center job!

  • @nunyafawkingbiz

    I was offered a home position but I worked from home years ago and the idea of working from home is so much better than the reality of it ! Time went by so slow at home and it got old fast! I gained so much weight and became depressed !

  • @Hoovie9596

    I spent 12 long years working for an airline call centre. Everyday…EVERY SINGLE DAY, I woke up wishing I was dead. When the pandemic hit, they laid off 10000 of us overnight when they shut the borders down. I took the early retirement and ran. Now I work a stress free job for more money. Best thing to ever happen to me.

  • @mellowyellow403
    @mellowyellow403 4 ปีที่แล้ว +106

    Man.... I worked for a major insurance company for 14 years! They hooked me in right out of college. I got paid very well. I paid off 2 cars, took lavish vacations, my grad school was completely paid for, and even got a profit sharing bonus every year but none of that mattered because I was miserable. I was threatened and called every name in the book on a regular basis. It got so bad that if I was out and about and heard a ringtone that mimicked my work phone I would have a minor panic attack. When I decided I wanted to leave I planned 6 months ahead of time. I feel bad for admitting this but I requested an out of state transfer to another position which included a company car with the intention of finding a new job in the new city where there was more opportunity. Sure enough after the transfer I got a job offer with a new company that not only pays better but treats me like a human being! I’m so glad that I took a leap of faith and am working on taking my life back. 14 years in a call center definitely did its damage but thanks to my pay increase I can afford to see a therapist now 😂😂😂😂. Thank you for sharing your testimony!

  • @shaylajohnson157
    @shaylajohnson157 4 ปีที่แล้ว +84

    You inspired me to quit my call center job I've been at first 5 years. Great pay, benefits, perks, and more. However, employees are heavily micromanaged. The environment is toxic because everyone is miserable and sit around talking about how miserable they are, which makes me miserable. I'm with you on not liking being told what to do. I hate the idea that I can't take vacation. My employer writes employees up for using their sick time. I'm over it! Thank you for being transparent and sharing your experience. Very inspiring 🙏🏾

  • @Revolutionary10
    @Revolutionary10 4 ปีที่แล้ว +91

    Once your in a call center it’s so hard to get out of that field.

  • @kaarigiella7938
    @kaarigiella7938 4 ปีที่แล้ว +69

    I have never been depressed before. My family does not understand. This is only after 3 months and it's hard to find another job with Covid.

  • @richardramos7267
    @richardramos7267 5 ปีที่แล้ว +41

    Everyday I was soo scared, every time I heard that "Tone" that there is another customer to talk to.. I really felt like I'm becoming an empty shell the more I work in a call center, I'm working 9 pm to 6 am, and most of the time, 30 min to 1 hr OT, and the pay btw is pretty low.. Like 10-11 USD for the whole 9 hrs... I feel stupid everyday, knowing I can't hit my goal.. I really want to quit.. but I can't :(

  • @adampeterson8642
    @adampeterson8642 2 ปีที่แล้ว +53

    Call centers are absolutely terrible. Not only the back to back calls but also management watching your every move. Worst was even on days off I never enjoyed them because all that was on my mind was that I had to go back to those calls after my day off.

  • @hardingtutors7934
    @hardingtutors7934 4 ปีที่แล้ว +187

    Congrats I say all ex call centre employees should join a group where we celebrate freedom

  • @UN0Cards
    @UN0Cards 3 ปีที่แล้ว +162

    I recently left my call center job a few days ago. It was making me anxious, depressed, I was crying nearly everyday, I would have nightmares about messing something up, I would be depressed on my days off by the thought of clocking back in. I tried to hold out until I could transition to another position but I could not take it. I was so afraid of losing my insurance benefits and PTO, but I was literally making myself sick by staying. My partner couldn't understand why I wanted to leave a good paying job with benefits but customer service will beat you DOWN. I start my new job on Monday.

  • @Anawithacheeks
    @Anawithacheeks 2 ปีที่แล้ว +41

    This video is right on point! I’ve only been at this place for 6 months and I feel like it has drained the life out of me. I have 2 days off a week and all I do on those days is watch the clock tick and have anxiety about knowing I have to go back. I’m much more snappy with my kids. I have no social life anymore because I hate being around people now. I find joy in laying in a dark room in complete silence. I have never been this miserable and depressed in my entire life. I’m considering risking it all and just quitting with the faith that God will get me and my family through because this isn’t life. This is surviving. It’s crazy how much a job can seriously deplete you. The customers are extremely hateful for no reason at all. The supervisors are constantly hounding you about one thing or another no matter what you do or how great your stats are. And it’s all just exhausting.

  • @mimiwilliams8918
    @mimiwilliams8918 5 ปีที่แล้ว +54

    Hi there! I came across your video. I had such a hard time in those 4 months of call center hell. I hated the micromanagement. Being yelled at on every call. Written up for being 2 minutes late. Nobody would switch their morning shirt for ONE DAY. I started snapping at my family and husband and wine started to become my dependence. When I realize that I started to not enjoy my wine as a drink to enjoy, but looking to it to drown my depression, THATS when I left.

  • @therealshayboss5048
    @therealshayboss5048 2 ปีที่แล้ว +51

    I needed to hear this, I was so depressed I found myself crying for no reason the only reason why I stayed was that I needed the money to pay my bills. The work was not hard but I got tired of doing the same thing over and over. I was sitting in my house every day talking to people I didn't want to talk to plp anymore. We all have to talk a leap of faith God bless

  • @SharlenesJourney
    @SharlenesJourney 5 ปีที่แล้ว +60

    I feel the same way like a dang slave !! I feel so depressed and stressed out and it’s like my family doesn’t understand 😔 working in customer service is the worst Very soul Sucking. People just treat you any kind of way, would rather work for myself that’s my dream and goal all I want is freedom, I hate being told what to do either !!!!

  • @Tarmax94
    @Tarmax94 2 ปีที่แล้ว +14

    I used to work for a customer service company via chat, for 2 years, then another one via phone call, for 4 months, that last one destroyed me. I ended up in a hospital for 15 days after a very disgusting panic attack (that was last year, 2020) I quit the first one because just like you, I felt trapped, I was working 11 hours a day, underpaid, days off and vacations were a nightmare, because they would mess up your days and payments, I was hoping for a higher position that I applied for multiple times, but never got it, and on top of that, my nightmarish anxiety and depression, I couldn't handle it. I spent 2 years unemployed, living with my mom, planning my death every single day, attempted it 4 times, failed miserably, ended up in a hospital every time, Idk how or why my mom didn't give up on me, my lazy sorry ass wouldn't move from bed, then I got the second job that unleashed the most horrible panic attack I've ever experienced, that also left me in a hospital.

  • @WriterVicYates
    @WriterVicYates ปีที่แล้ว +7

    I worked at a call center for 3 weeks. They fired me for being too nice to the callers. Great video ❤❤