What is it like to work in a Call Center

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  • เผยแพร่เมื่อ 1 เม.ย. 2017
  • Just wanted to give some info on what its like to work in a call center if you ever wondered.

ความคิดเห็น • 78

  • @Ptpop
    @Ptpop 6 ปีที่แล้ว +53

    Very true. Many if not most large company call centers are awful. Smaller are better but still, for me, could be just as bad.

  • @itztocaJulia
    @itztocaJulia 6 ปีที่แล้ว +98

    I quit my call center job today!!! I feel so happy!

  • @7s29
    @7s29 4 ปีที่แล้ว +12

    People that have experienced these work environments know better. They don't care, there's always a batch of new people coming through. When it all gets automated, people will struggle to find work.

  • @midnitdragoon
    @midnitdragoon 6 ปีที่แล้ว +32

    Did it for long time... Before taking a call center job... Ask yourself these questions :

  • @thomasduncan4074
    @thomasduncan4074 6 ปีที่แล้ว +19

    When I got out of training at Dish Network, I had a 100% on all my truck rolls. I was surprised, because honestly I didn’t know what I was doing on each call. Then I quit. 😂

  • @nolwen81
    @nolwen81 5 ปีที่แล้ว +40

    Do it for 10 years, it's like 10 years in jail. But we must gain some money for living.

  • @F.P.E_fanlol
    @F.P.E_fanlol 6 ปีที่แล้ว +89

    It’s a soul killer,it’s what it is

  • @seyahtan24
    @seyahtan24 3 ปีที่แล้ว +7

    The only saving grace are the awesome colleagues you get to meet sometimes.

  • @TheTacticalTech
    @TheTacticalTech 6 ปีที่แล้ว +18

    I’ve been working at a Tech Center for 5 months, and I actually love it!

  • @arobb2007
    @arobb2007 3 ปีที่แล้ว +4

    Working in the call center is like you're being put on the front lines in the battlefield where you're prepared to get begraded, degraded and belittled by the customer. The high turnover is what enable people to quit. Its straight up toxic to the max.

  • @kariimonty5764
    @kariimonty5764 5 ปีที่แล้ว +14

    I did alarm monitoring 24/hr call center and god I quit in a month it sucked the life outta me.

  • @nordique59
    @nordique59 5 ปีที่แล้ว +10

    You take a job in a call centre and an interim job until you find a real job; ditch digging for a white collar dude! Washing dishes had gone to machines so you take a job in a contact centre - generally there will be no advancement or scope for growth and the money sux! The relief that floods your soul when you get out of those places is sublime! lol I drive cars/buses as a volunteer for a Community Transport service in some of the most beautiful country side on the South Coast of NSW in Australia and I do it for FREE - yep, for FREE and I love it! Happily get up at 6:00 am or even earlier and can't wait to get to the job! NO KPI's, NO AHT's, NO 'Driver Monitoring', NO Targets and I've at it for 4 years now! I'm super reliable, dependable, punctual, presentable and cheerful - maybe the goons that run call/contact centres could take a leif outta my book?!!

  • @nittibit6662
    @nittibit6662 4 ปีที่แล้ว +9

    Who's going to school and working at home with a call center job?

  • @kayak9306
    @kayak9306 3 ปีที่แล้ว +4

    Why on earth would you want a high turnover? Would love to find out more about the logic behind that.

  • @Lawliet734
    @Lawliet734 6 ปีที่แล้ว +9

    You should do more videos on call center work.

  • @ShadowBane0513
    @ShadowBane0513 5 ปีที่แล้ว +21

    It's paid slavery in a nutshell. Don't to it I know people who have P.T.S.D from working in a call centers.

  • @dannisv
    @dannisv 4 ปีที่แล้ว +5

    It's going to make you lose faith in humanity, make you feel like a slave; is horrible!!!

  • @MrCoolOfTheCool
    @MrCoolOfTheCool 6 ปีที่แล้ว +14

    My AHT at my job at the moment is 3 minutes :/

  • @nittibit6662
    @nittibit6662 4 ปีที่แล้ว +6

    Needless to say I've given up on humanity.

  • @roxcyn
    @roxcyn 3 ปีที่แล้ว +1

    We definitely need more videos from you.