I’ve been dealing with kid craft right now on some Warranty parts for the wood on my place set. They have been responsive to the point on asking me for receipts serial numbers, pictures all kinds of stuff. It’s like an act of Congress to submit anything for warranty. The wood is warranty For like 10 years and I think the plastics warranted for one year. All in all for 1500 bucks it’s not a bad deal. If you really want something premium with good customer support you’re gonna be spending double for that play set $3000 on sale for a rainbow playset which is like the Cadillac of play sets. Especially if you can find this one at Costco on sale for 1000 bucks or 1200 bucks and it’s actually a really good deal.
@joshcsrahomes they were very responsive on the one year warranty items but can't get any responcd for the warrantied wood. Good luck, hopefully you can get the replacement parts. Definitely a good value for what you get and the playset is nice, I just wish the customer service would match the advertised warranty.
Wonder if they get their wood from Menards? I bought "landscape timbers" from Menards 3 years ago to redo a retaining wall. Last summer I seen the boards were already rotting, in fact one that is above the level of the dirt has completely rotted and is crumbling. I would think landscape timbers should be good for ground contact. Wish I could find some old school treated lumber that might be toxic but, at least last for more than a couple years. Good thing you went with their plastic lumber to do the retaining wall around your shed.
Somethings definitely are not as good as the used to be! The playset is made in China so there is a good chance that is part of the problem. I bought some landscape timbers from menards a few years ago and I agree, not what you expect for what they cost!
@@k6outdoorsYep, If you buy landscape timbers from Menards also make sure you use them fairly quick. Had one that didn't get used and when I went to get it to replace the one that rotted. It was so warped there was no way to ever get it put in place.
@@k6outdoors Landscape timbers, regardless of source, are not pressure treated. Still, the idea about using pressure treated lumber as a base with decking atop is why your post is beneficial. Thanks.
@regiscarr8611 here is the link to the pressure treated landscape timbers. Thanks for stopping in! 8' Treated Landscape Timber at Menards® www.menards.com/main/building-materials/landscaping-materials/landscaping-timbers/8-treated-landscape-timber/1112748/p-1444422505299-c-12369.htm
There are likely several different options but concrete seems like it would be best fitted. Although it seems like a ton of added expense. It's unfortunate the materials used don't seem fit for ground contact applications. Thanks for stopping in!
@@k6outdoorsdoes it look better after the reseal? I’ve been looking at a different kid kraft set but like you big on customer service it’s must that there aren’t many brands in this tier
@@k6outdoorsI am very hands was just thinking if I do get a kid Kraft I’d replace some key wood with better quality pressure treated and make them the same to ones I need to replace
I do want to highlight that on this specific playset the main structure is 1 large assembled unit from the factory. Not that it makes it impossible, but its more difficult to replace the bottom boards
Amma be honest , I know how to restore wood and plastic and prevent ( slow down ) from wearing off . I just pick one Copper-Based Wood Preservative, some stainless steel elbows and hinges and nails , maybe spent like 50-100$ on material reservation and it will last you longer that the warranty , just gotta be handy and know what you are doing .
Yep agreed, many ways to help prolong the materials life, just frustrating that the cedar playset is degrading so quickly. Thanks for stopping in and happy holiday's!
For mine, I i built a pressure treated four by four rectangular frame and put deck boards on top. I put the frame in ground bc it is rated for ground contact. These big box cedar sets are NOT rated for ground contact and WILL ROT. I inly know this bc i was gifted a similar set that was just sitting on the owners grass lawn for years and it was rotted terribly.
Definitely makes sense why you did what you did. Unfortunately, the manufacturer doesn't realize this and provide better installation guidance. Thanks for sharing and stopping in!
@@thetimeofday591 What were the dimensions of your3-story base? I presume your decking was not wood based. Your advice is the reason this video was of value to me. Thanks.
Get what you pay for. A real play set cost 5k + . I’m building one of these as I’m typing this and I can tell it’s a economic solution to a play set. But by the time it breaks down my daughter will be too big for it
I get it but at the same time don't offer a warranty if your not going to support it, that's my main gripe with this situation. Thanks for stopping in and happy assembling!
Looks like some great product offerings! Reach out to me at k6outdoors@outlook.com if you'd like to chat further. Thanks for stopping in and looking forward to hearing from you!
I wish they still had this one. I bought one for the kids and they loved it, left it at the old house when we moved.
The kids do love it! It's been a great unit Overall! Thanks for stopping in
It's still available. Just bought one today.
@cesarrosales3409 you don't have a link by any chance. I dont see it on the site.
"We're sorry, this item is currently unavailable for purchase in zip code" ... dang
They have it online and in store right now
I’ve been dealing with kid craft right now on some Warranty parts for the wood on my place set. They have been responsive to the point on asking me for receipts serial numbers, pictures all kinds of stuff. It’s like an act of Congress to submit anything for warranty. The wood is warranty For like 10 years and I think the plastics warranted for one year. All in all for 1500 bucks it’s not a bad deal. If you really want something premium with good customer support you’re gonna be spending double for that play set $3000 on sale for a rainbow playset which is like the Cadillac of play sets. Especially if you can find this one at Costco on sale for 1000 bucks or 1200 bucks and it’s actually a really good deal.
@joshcsrahomes they were very responsive on the one year warranty items but can't get any responcd for the warrantied wood. Good luck, hopefully you can get the replacement parts. Definitely a good value for what you get and the playset is nice, I just wish the customer service would match the advertised warranty.
Wonder if they get their wood from Menards? I bought "landscape timbers" from Menards 3 years ago to redo a retaining wall. Last summer I seen the boards were already rotting, in fact one that is above the level of the dirt has completely rotted and is crumbling. I would think landscape timbers should be good for ground contact. Wish I could find some old school treated lumber that might be toxic but, at least last for more than a couple years. Good thing you went with their plastic lumber to do the retaining wall around your shed.
Somethings definitely are not as good as the used to be! The playset is made in China so there is a good chance that is part of the problem. I bought some landscape timbers from menards a few years ago and I agree, not what you expect for what they cost!
@@k6outdoorsYep, If you buy landscape timbers from Menards also make sure you use them fairly quick. Had one that didn't get used and when I went to get it to replace the one that rotted. It was so warped there was no way to ever get it put in place.
@@k6outdoors Landscape timbers, regardless of source, are not pressure treated. Still, the idea about using pressure treated lumber as a base with decking atop is why your post is beneficial. Thanks.
@regiscarr8611 here is the link to the pressure treated landscape timbers. Thanks for stopping in! 8' Treated Landscape Timber at Menards® www.menards.com/main/building-materials/landscaping-materials/landscaping-timbers/8-treated-landscape-timber/1112748/p-1444422505299-c-12369.htm
Have you called Costco directly? I did for bad Mohawk flooring and they got me connected to someone in minutes
I have not, it might be worth the try! Thanks for stopping in!
In hindsight, what do you recommend for a foundation to prevent premature rotting?
There are likely several different options but concrete seems like it would be best fitted. Although it seems like a ton of added expense. It's unfortunate the materials used don't seem fit for ground contact applications. Thanks for stopping in!
I will not buy this set for sure, LOL, all my kids are over 30.
In the 4 years have you sealed it outside of the seal that came on it?
I have not, its just for some resealing now though. Thanks for stopping in!
@@k6outdoorsdoes it look better after the reseal? I’ve been looking at a different kid kraft set but like you big on customer service it’s must that there aren’t many brands in this tier
@@k6outdoorsI am very hands was just thinking if I do get a kid Kraft I’d replace some key wood with better quality pressure treated and make them the same to ones I need to replace
I do want to highlight that on this specific playset the main structure is 1 large assembled unit from the factory. Not that it makes it impossible, but its more difficult to replace the bottom boards
@@k6outdoors thanks for the heads up. And very good to know thank you
How long did it take you to put it up from scratch?
Every bit of 14 hours.. its a long process
Took me and 4 others 10 hours 😭
@BishopRealTalk98 is alot of work..
@@k6outdoors opening those 4 boxes of nuts, bolts, screws washers etc, we like "what have we got ourselves into?! 😂 All worth it in the end.
@@BishopRealTalk98 definitely worth it, the kids love it!
Amma be honest , I know how to restore wood and plastic and prevent ( slow down ) from wearing off . I just pick one Copper-Based Wood Preservative, some stainless steel elbows and hinges and nails , maybe spent like 50-100$ on material reservation and it will last you longer that the warranty , just gotta be handy and know what you are doing .
Yep agreed, many ways to help prolong the materials life, just frustrating that the cedar playset is degrading so quickly. Thanks for stopping in and happy holiday's!
How much warranty was included with the set?
5-year structural warranty, everything else 1 year.
For mine, I i built a pressure treated four by four rectangular frame and put deck boards on top. I put the frame in ground bc it is rated for ground contact. These big box cedar sets are NOT rated for ground contact and WILL ROT. I inly know this bc i was gifted a similar set that was just sitting on the owners grass lawn for years and it was rotted terribly.
Definitely makes sense why you did what you did. Unfortunately, the manufacturer doesn't realize this and provide better installation guidance. Thanks for sharing and stopping in!
What would that look like?
@@riaCya It's just a rectangular platform that is about 4 inches tall that the entire house part sits upon.
@@thetimeofday591 What were the dimensions of your3-story base? I presume your decking was not wood based. Your advice is the reason this video was of value to me. Thanks.
@@regiscarr8611 the decking is pt pine. If I could go back I would have done composite, but it's holding up just fine so far.
Get what you pay for. A real play set cost 5k + . I’m building one of these as I’m typing this and I can tell it’s a economic solution to a play set. But by the time it breaks down my daughter will be too big for it
I get it but at the same time don't offer a warranty if your not going to support it, that's my main gripe with this situation. Thanks for stopping in and happy assembling!
We provide a much better alternative :)
Looks like some great product offerings! Reach out to me at k6outdoors@outlook.com if you'd like to chat further. Thanks for stopping in and looking forward to hearing from you!
Wait! I watched your two review moments ago…. Dog gone. 😢
In all honesty it still is a great setup, just beware of the issues and hope you can get support if you have any, thanks for stopping in!
Dude do maintenance on it.
Appreciate the feedback, thanks for stopping in