Hi GAURAV , May i know how to change state and resolution notes from the parent to child, when i added the fields in same script it is not working. Could you help me on this.
can I stage the info of the change from an incident without saving the change, or create the change (without the .insert()) so the info is a draft and if the user goes back the change is not created
Please get rid of the terrible music. I would much rather you provide commentary as we can then follow your thought process. The music is very annoying, especially in a office environment. Thanks.
@@SAASWithServiceNow thanks for reply..I couldn't find any example for business rule. How to call it from ui action and where to put it. Please help if you can.
Your videos are awesome. My confidence levels got increased by watching your videos. Thanks, mate!
Hi GAURAV , May i know how to change state and resolution notes from the parent to child, when i added the fields in same script it is not working.
Could you help me on this.
Thank you so much for sharing. It helps me a lot with a task!
can I stage the info of the change from an incident without saving the change, or create the change (without the .insert()) so the info is a draft and if the user goes back the change is not created
Hello,
I tried to copy work notes and activities using same code. But it is not working. Can you please advise?
Hi Gaurav,
Need your help.
If I click on New child ticket from the related list then it's not reflecting.
can you plz tell me what to do?
Please get rid of the terrible music. I would much rather you provide commentary as we can then follow your thought process. The music is very annoying, especially in a office environment. Thanks.
I was thinking the same thing.
Can we do the same with business rule or script include?
Hello Yes, This can be done with BR or script include but you need to have trigger condition.
@@SAASWithServiceNow thanks for reply..I couldn't find any example for business rule. How to call it from ui action and where to put it. Please help if you can.
can we get that URL as a popup over that incident???
Thanks in advance.
Yes you can but its better to show that URL on GlideModal UI Page popup.
what if i remove gr.initialize() from your code!! what will happen
Thats how you initiate to create a record.
Good Information but get rid of that music please its horrible....