Thank you very much, you’re converted in my personal guide, also I recommend you’re Channel to all my contacts, with you’re examples is very easy understand the platform.
Very interesting, i ll come back to this video once my serviceNow admin course is completed 🙂 i think i have started getting familiar with these codes/scripts because the presentation is so easy to understand 💯
Nice set of videos. I learnt alot from these use cases. One request , can you make same videos on workflow also. Scenarios of workflow & how to troubleshoot workflows. Thank you
THANKS A LOT, IT IS VERY USEFUL TO US, but when i'm updating as set p1 it is setting only in new records, not for existing records, why and what is issue behind please let me know
I have a small question- For scenario 3 where system should update the priority of incident to P1 and save it, we could have also done that with only server side script. Why do we need client side script when we need to deal with database ?
Hi, I'm trying to copy the original email content and attachments from an Incident to a change request when created using the UI actions. But unable to do so even using the getjournal option. Could you please advise.
Hi Gaurav, I have question, We need a button to change the state from 'closed complete' to 'analyze' and when the state changes to 'analyze' the closed date should be cleared. The closed date should be populated only when the state is in 'closed complete'. I'm able to change the state and the problem is to clear the value of the field. The filed type is 'glide_date_time'. I'm able to clear the value of a string type field, but I'm unable to clear the value of date type field. Can you please help me with that.. Thanks in advance
in Use case 5 , How can we Associate Problem ticket number to the new Incident Ticket . I mean Problem ticket should appear in New incident related records.
Awesome! But I had an issue when trying to do the same thing from a form view in the Service Portal. Any ideas? All functionality worked from the platform view.
Thank you very much, you’re converted in my personal guide, also I recommend you’re Channel to all my contacts, with you’re examples is very easy understand the platform.
Awesome, thank you!
Very interesting, i ll come back to this video once my serviceNow admin course is completed 🙂 i think i have started getting familiar with these codes/scripts because the presentation is so easy to understand 💯
I understand the topics in a better way while I am seeing your videos. The way of conveying information to others is awasome. Thank you
Your enthusiasm is infectious!!
Literally you are helping many guys who are in need. Kudos
This is such a nice video which contain lots of practical knowledge, We are much thankful to you
You are really professional. Thank you.
Very neat explanation easy understanding thank you very much. Looking for more use case for the development
Glad it was helpful!
Your efforts are amazing sir..This channel is a guide for many people
Nice set of videos. I learnt alot from these use cases. One request , can you make same videos on workflow also. Scenarios of workflow & how to troubleshoot workflows. Thank you
Sure I will
You know what! You are my savior.
Thanks a lot for the video Gaurav if you can make some videos of HRSD or CSM(Customer Service Management) its very grateful.
As of now in this video very helpful .. But
Could you explain more use cases on UI Action
Really helpful. Thank you!!
Glad it was helpful!
Hi Gaurav, request you to make a video on Database View . It’s a topic most avoided although it is very useful.
As soon as possible
Such an enlightenment 😁👍
Glad you think so!
A similar kind of video on ACL would be helpful
Sure.
When this is server side code only, you don't wrap it in a function? Using something like var gr doesn't have a conflict?
THANKS A LOT, IT IS VERY USEFUL TO US, but when i'm updating as set p1 it is setting only in new records, not for existing records, why and what is issue behind please let me know
I have a small question-
For scenario 3 where system should update the priority of incident to P1 and save it, we could have also done that with only server side script. Why do we need client side script when we need to deal with database ?
you are the best, thank you for doing this _/\_
Amazing live Scenario-based explanation, Thank you. I tried 4 tasks but it's showing "Undefied", Any help appreciated.
I need to see the script before I answer that.
@@SAASWithServiceNow
var sd =["Test1","Test2"];
for (i=0;i
Hi,
I'm trying to copy the original email content and attachments from an Incident to a change request when created using the UI actions. But unable to do so even using the getjournal option. Could you please advise.
Hi Gaurav,
I have question,
We need a button to change the state from 'closed complete' to 'analyze' and when the state changes to 'analyze' the closed date should be cleared. The closed date should be populated only when the state is in 'closed complete'. I'm able to change the state and the problem is to clear the value of the field. The filed type is 'glide_date_time'. I'm able to clear the value of a string type field, but I'm unable to clear the value of date type field.
Can you please help me with that..
Thanks in advance
Can you please explain the override in the UI action
How can we show multiple UI action button under one button(like drop down)?
in Use case 5 , How can we Associate Problem ticket number to the new Incident Ticket . I mean Problem ticket should appear in New incident related records.
can we create ui action without modifying default UI actions?
Awesome! But I had an issue when trying to do the same thing from a form view in the Service Portal. Any ideas?
All functionality worked from the platform view.
Did you select All in UI option.
😢 super sir
Hello can you help me create a deactivate button on user table?
Love it
Thank You.
I did it
TIme Stamp