Great video! Will it be ok if I don’t push the TV all the way down to the lock position of the brackets on the wall and tilt the TV outwards because I need more space from the wall about 3cm for acoustic panells installation?
We can't recommend leaving your TV unlocked from the wall bracket. You may want to look into alternatives like cutting the acoustic panel around the TV.
What about the heavy control box? Where that go? You didn’t show that? Does it go in a box behind the tv? If so what size box? Or is it blue tooth and you hide some where? Please explain. Thanks.
Thanks for watching. To confirm, if you look closely, you can see the One Connect cable hanging from the TV as it's being mounted. It's hard to see as the cable is designed not to be noticed. The One Connect cable provides video, audio and power to the TV. Checkout our video at bby.me/hnjbzk for how to handle this cable. This cable connects to the One Connect Box, which is where your video input and power cords plug into. This box is about one-half a Blu-ray player in size.
The brackets don’t seem centered in the TV vertically, how do I choose the height to mount them? Or what is the offset from the center of the TV to where the bracket should be?
The Samsung Frame TV has what they call the One Connect Cable. This is a thin cable that goes from the back of the TV down to the One Connect Box that lies on your floor or a shelf. That box is where the power and input cables are connected. You can see the cable hanging from the TV at 4:45 in our video, but it's often missed as it blends into the wall.
If you don't want cables hanging from the TV, you'll want to look at options for running them through the wall to the connections box like this in-wall power and cable concealer kit: bby.me/ziz502
@@BestBuyyou should probably delete this comment so no one tries this. The power cable for the frame tv to the one connect box isn’t rated for in wall use and it can’t plug directly into an outlet without going through the box first. Without explaining that they’d need to mount a media box to hide the one connect box behind the tv you’re misleading people into thinking they could safely run that cable through the wall. It’s a fire hazard unfortunately.
It's hard to see as the cable is thin and white on a white background, but it does come down from the center to a box that provides power and video connections.
Note that this video is about mounting the TV and does not cover the connections from the separate One Connect box. The One Connect cable is shown hanging from the TV as it's mounted to the wall. It may be hard to see because it's a white cable on a white background. This single cable connects to the One Connect box and provides video, audio and power connections to the TV. You would then connect your video and audio inputs as well as power cable to the One Connect box separately.
The Samsung Frame TV uses a special One Connect cable that carries audio, video and power from the separate One Connect Box to the TV. Check out the unboxing video below to learn more: th-cam.com/video/SsS0Y6RJ_Ig/w-d-xo.html
I had a Best Buy employee -- today -- in Nashua, NH talk me out of this TV because he insisted that I needed to have someone come to my house prior to make sure the One Connect could fit inside of our wall. He claimed it was the only place it could go to prevent overheating. Furthermore, I told him I was looking for a wireless sound bar for the TV, and he told me those don't exist; meanwhile, I know Best Buy was advertising a Bluetooth sound bar for this TV not too long ago. I do still plan on buying this television at some point, but instead of making the sale today, I was forced to come back home and research just to make sure I wasn't missing something.
@@darrylbrian Sorry about the 7 month delay, but yes, I did end up buying it. Works well! We have the One Connect box in a media stand under the TV and have no issues. It's not our main TV, so we weren't purchasing it with the idea that we needed top-of-line picture quality and whatnot. It currently sits in our dining room (mostly on art mode), which has just recently (~2 weeks ago) became a playroom. A nice $1500 Peppa Pig machine 😂
The Samsung Frame TV has a single cable, called the One Connect Cable that goes from the TV to the One Connect Box to provide video and power. It's hard to see the cable in the video because it's white and designed to be inconspicuous. Learn more on the product page at BestBuy.com.
Geek Squad Agents wear their Geek Squad shields proudly as part of their 30-year heritage policing unruly technology and helping you live your best life with it. Learn more at bby.me/hljsrb.
We were out of toggle bolts so we went to our local hardware store to get the toggle bolts you used in the video. EVERYONE OF THE PACKAGES HAD IN ****BIG**** red letters - DO NOT USE THESE TO HANG TV’S! So we purchased the regular metal type toggle bolts. Please be advised!!!
Surprisingly decent video, despite the corniness. But wearing gloves like that is a terrible idea, and is dangerous. The only kind of gloves I might wear for this are disposable nitrile gloves, to keep fingerprint smudges off of the the TV. Clumsy mechanic's gloves like the ones shown not only ruin your dexterity and make it harder to do everything, you are more likely to slip and drop the TV. Don't wear gloves like that. Also that isn't the right way to snap of the plastic straps on the Snaptoggles, you should break those off one at a time. And depending on the lag bolts used in wood studs, you will likely need larger pilot holes. Also, two toggle bolts in each half of the mount, when it is also mounted to wood studs, is excessive. I'd use one at the most, in the top row. The second one so close to the first just weakens the wall excessively. More likely you will need to use Snaptoggles if you have metal studs, in which case I would use two right on top off each other in the same stud. For that you'll want a metal step bit to drill through the metal stud, and it needs to be in the exact center since metal studs are more narrow.
Keep in mind that this video is only about the mounting process for the Samsung Frame TV not the complete setup. As mentioned above, the One Connect Box is connected via the cable heading to the floor. Check with the manual for complete instructions on connecting your media devices.
I was also concerned about that but used a structured media enclosure box to put between the studs behind the tv. Had the electrical hooked up to the enclosure and therefore had no cables showing and the one connect box is hidden even though it’s pretty sizeable.
@@Oooooo-xi2mxI’d like to do that as well, but I’m concerned about the One Connect box overheating due to lack of airflow and possibly reduced WiFi reception. Have you had any problems with that?
I am installing a “structured media enclosure” in the wall behind my frame tv between the studs to hold the One Connect box and power outlet. Was able to buy on Amazon for $55. This solves the problem that the cable to the One Connect box is not rated to be in the walls (Samsung offers a different cable for purchase).
duh!!!!!! YOU ARE A PROFfESIONAL INSTALLER AND ARE GONNA HAVE THAT "1" connect wire hanging down..? ridiculous ......how about showing where to install cut-in box for Smurf tube for control/power cable going top remote "one connect box"/
So, how does the tv connect to the sound bar? How does it connect to the internet modem? That plug doesn't look like a conventional AC plug. Is there a TV power box that the TV power connects to? I'm sorry, but your video fails the test for instructional value.
Keep in mind this video is only about mounting the TV, as mentioned in the title and not a full setup of the TV. At 1:45 in the video, it shows how to connect the Samsung One Invisible Connect cable to the TV. This single cable provides power as well as audio-video signals to the TV. The cable plugs into the One Connect Box which you can place on the floor or a shelf. You'll plug that box into the wall power outlet as well as connect your sound bar, any inputs etc. The Frame TV connects wirelessly to your home Wi-Fi for network access.
@@BestBuy Okay, fair enough. Now that I understand the function of the One Connect Box, what you say makes sense. I was lacking that info when I wrote my missive. Thanks for the reply.
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Thanks. That guys got some over top nice guy delivery too.
Great video! Will it be ok if I don’t push the TV all the way down to the lock position of the brackets on the wall and tilt the TV outwards because I need more space from the wall about 3cm for acoustic panells installation?
We can't recommend leaving your TV unlocked from the wall bracket. You may want to look into alternatives like cutting the acoustic panel around the TV.
This is a really good video, actually.
What about the heavy control box? Where that go? You didn’t show that? Does it go in a box behind the tv? If so what size box? Or is it blue tooth and you hide some where? Please explain. Thanks.
Thanks for watching. To confirm, if you look closely, you can see the One Connect cable hanging from the TV as it's being mounted. It's hard to see as the cable is designed not to be noticed. The One Connect cable provides video, audio and power to the TV. Checkout our video at bby.me/hnjbzk for how to handle this cable. This cable connects to the One Connect Box, which is where your video input and power cords plug into. This box is about one-half a Blu-ray player in size.
What about the chord?!
Very helpful, thank you
Helping you make the most of your tech is our mission. 💙💛
so how would you make "minor adjustments to the tv"?
I would also like to know this.
The mounting brackets pivot, so literally just raise/lower a side (gently) until level.
How did I get here
I have no idea as well
I know..
I love my frame tv
Help I need an adult adult
i literally went to grab tissue…
The brackets don’t seem centered in the TV vertically, how do I choose the height to mount them? Or what is the offset from the center of the TV to where the bracket should be?
Nice video, how do you plug it in if you have a AC plug installed behind it? will it lay flush?
The Samsung Frame TV has what they call the One Connect Cable. This is a thin cable that goes from the back of the TV down to the One Connect Box that lies on your floor or a shelf. That box is where the power and input cables are connected. You can see the cable hanging from the TV at 4:45 in our video, but it's often missed as it blends into the wall.
Nice video!👍💗
How are you supposed to install two screws for each bracket into studs when they are not spaced 16 inches apart?
Doh! Nevermind; I see now that there are two rows.
Nice! This is idea for my art for sure!
A great way to get a gallery's worth of your art in a single frame. 🖼️
Where is the box and wire that you need to connect to the tv? Where did you put it?
If you don't want cables hanging from the TV, you'll want to look at options for running them through the wall to the connections box like this in-wall power and cable concealer kit: bby.me/ziz502
@@BestBuyyou should probably delete this comment so no one tries this. The power cable for the frame tv to the one connect box isn’t rated for in wall use and it can’t plug directly into an outlet without going through the box first. Without explaining that they’d need to mount a media box to hide the one connect box behind the tv you’re misleading people into thinking they could safely run that cable through the wall. It’s a fire hazard unfortunately.
How does the TV have power..?
It's hard to see as the cable is thin and white on a white background, but it does come down from the center to a box that provides power and video connections.
Well done. Thank you!
Glad it was helpful!
Thanks for watching.
And plug it into the invisible outlet which you don’t see here
Note that this video is about mounting the TV and does not cover the connections from the separate One Connect box. The One Connect cable is shown hanging from the TV as it's mounted to the wall. It may be hard to see because it's a white cable on a white background. This single cable connects to the One Connect box and provides video, audio and power connections to the TV. You would then connect your video and audio inputs as well as power cable to the One Connect box separately.
How to install when you have the ethernet and power outlet to go behind the tv?
The Samsung Frame TV uses a special One Connect cable that carries audio, video and power from the separate One Connect Box to the TV. Check out the unboxing video below to learn more:
th-cam.com/video/SsS0Y6RJ_Ig/w-d-xo.html
You guys didn't even mention the one box and it's placement. The TV looks amazing once installed, but the one box is annoying.
I had a Best Buy employee -- today -- in Nashua, NH talk me out of this TV because he insisted that I needed to have someone come to my house prior to make sure the One Connect could fit inside of our wall. He claimed it was the only place it could go to prevent overheating. Furthermore, I told him I was looking for a wireless sound bar for the TV, and he told me those don't exist; meanwhile, I know Best Buy was advertising a Bluetooth sound bar for this TV not too long ago. I do still plan on buying this television at some point, but instead of making the sale today, I was forced to come back home and research just to make sure I wasn't missing something.
Did you buy it yet?
@@darrylbrian Sorry about the 7 month delay, but yes, I did end up buying it. Works well! We have the One Connect box in a media stand under the TV and have no issues. It's not our main TV, so we weren't purchasing it with the idea that we needed top-of-line picture quality and whatnot. It currently sits in our dining room (mostly on art mode), which has just recently (~2 weeks ago) became a playroom. A nice $1500 Peppa Pig machine 😂
doesn't show how all other connections plug in. i.e. Apple TV. satellite
They plug in the brain unit away from the TV
One connect box has all inputs.
So what's the dealio if there is a plug behind?
The Samsung Frame TV has a single cable, called the One Connect Cable that goes from the TV to the One Connect Box to provide video and power. It's hard to see the cable in the video because it's white and designed to be inconspicuous. Learn more on the product page at BestBuy.com.
brilliant! includes very good tips
Thanks for watching and be sure to subscribe for more great tech tips!
Does this TV come with its own brackets and accessories?
The Samsung Frame TV does come with its own slim fit wall mount.
@@BestBuynot really. We bought this and what is in the box cannot he considered a mount
Thank you
We appreciate being able to help.
I'm just trying to watch a video 😭😭
Why do they have badges and handcuffs on their belts…….?
Geek Squad Agents wear their Geek Squad shields proudly as part of their 30-year heritage policing unruly technology and helping you live your best life with it. Learn more at bby.me/hljsrb.
We were out of toggle bolts so we went to our local hardware store to get the toggle bolts you used in the video. EVERYONE OF THE PACKAGES HAD IN ****BIG**** red letters - DO NOT USE THESE TO HANG TV’S! So we purchased the regular metal type toggle bolts. Please be advised!!!
My slim Jim fell from my hand and it clicked on this video
Surprisingly decent video, despite the corniness. But wearing gloves like that is a terrible idea, and is dangerous. The only kind of gloves I might wear for this are disposable nitrile gloves, to keep fingerprint smudges off of the the TV.
Clumsy mechanic's gloves like the ones shown not only ruin your dexterity and make it harder to do everything, you are more likely to slip and drop the TV. Don't wear gloves like that. Also that isn't the right way to snap of the plastic straps on the Snaptoggles, you should break those off one at a time. And depending on the lag bolts used in wood studs, you will likely need larger pilot holes.
Also, two toggle bolts in each half of the mount, when it is also mounted to wood studs, is excessive. I'd use one at the most, in the top row. The second one so close to the first just weakens the wall excessively. More likely you will need to use Snaptoggles if you have metal studs, in which case I would use two right on top off each other in the same stud. For that you'll want a metal step bit to drill through the metal stud, and it needs to be in the exact center since metal studs are more narrow.
Wait ,what ? Where is the One Connect box ?
on the other end of the cable
Keep in mind that this video is only about the mounting process for the Samsung Frame TV not the complete setup. As mentioned above, the One Connect Box is connected via the cable heading to the floor. Check with the manual for complete instructions on connecting your media devices.
Why’s he need a badge ?
One connect - what a freaking joke lol. Ya it looks cool. Minus the fact that you have to have a cable box hanging out of the back of it
I was also concerned about that but used a structured media enclosure box to put between the studs behind the tv. Had the electrical hooked up to the enclosure and therefore had no cables showing and the one connect box is hidden even though it’s pretty sizeable.
Mine came with like 10' cable. The box can go anywhere 🤷♂️
@@Oooooo-xi2mxI’d like to do that as well, but I’m concerned about the One Connect box overheating due to lack of airflow and possibly reduced WiFi reception. Have you had any problems with that?
It seems my finger put me through a vortex
So now I have a mounted unpowered TV. Stupid. I think getting power up to the TV is the number one concern
The Frame TV gets it video and power with the tiny cable they connected at the beginning 1:47 mark.
@@koldridthen what? Just let the cable hang loose down the wall?
I am installing a “structured media enclosure” in the wall behind my frame tv between the studs to hold the One Connect box and power outlet. Was able to buy on Amazon for $55. This solves the problem that the cable to the One Connect box is not rated to be in the walls (Samsung offers a different cable for purchase).
Where does one normally put the one connect box? Would it sit on a cabinet below the Frame Tv?
Do you even own this tv?
this install guilde goes against the provided manaul .... so bad best buy
How so?
You don't explain anything about using the toggle bolts which is ridiculous.
I know right 😂
it’s at 4:05
Yeah sure!
Good job!!!!!!!!!!
duh!!!!!! YOU ARE A PROFfESIONAL INSTALLER AND ARE GONNA HAVE THAT "1" connect wire hanging down..? ridiculous ......how about showing where to install cut-in box for Smurf tube for control/power cable going top remote "one connect box"/
You don't run smurf tube on a retrofit install. Smurf tube is installed before the drywall goes up. 🤡
🤔
My computer broke
So, how does the tv connect to the sound bar? How does it connect to the internet modem? That plug doesn't look like a conventional AC plug. Is there a TV power box that the TV power connects to? I'm sorry, but your video fails the test for instructional value.
Keep in mind this video is only about mounting the TV, as mentioned in the title and not a full setup of the TV. At 1:45 in the video, it shows how to connect the Samsung One Invisible Connect cable to the TV. This single cable provides power as well as audio-video signals to the TV. The cable plugs into the One Connect Box which you can place on the floor or a shelf. You'll plug that box into the wall power outlet as well as connect your sound bar, any inputs etc. The Frame TV connects wirelessly to your home Wi-Fi for network access.
@@BestBuy Okay, fair enough. Now that I understand the function of the One Connect Box, what you say makes sense. I was lacking that info when I wrote my missive. Thanks for the reply.
Happy to help.
I don’t you should get to wear a badge if you leave that one wire exposed like that
I don't think you should get to leave a comment with such poor sentence structure. 😮
EARLY
I just used a hammer and some nails
Literally no one owns toggle bolts my guy 😂
When needed for specific types of installs, toggle bolts are readily available at any local hardware store.
@@BestBuy what size?!
Basically how to ruin your wall