If you find yourself having to use this procedure to clean out the grinder more and more often to prevent jamming (as I did), there may be a part you need to replace. The impeller or fan sits beneath the inner burr. As the grinds fall between the inner and outer burr, they land in the grind cylinder where they are swept by the impeller to the chute. The impeller is plastic. Over time it wears down so that grounds accumulate along the sides of the grind cylinder, jamming the grinder and clogging the chute. If this happens, you can - send the entire unit back to Breville for repair - buy a grind assembly from EReplacement parts - buy a replacement impeller that a Breville enthusiast has designed and install it yourself
I just by their machine last month. I got the problem last week.... At first I think just need to clear it, but even if I clear it as the video shows, the problem still their. I thought maybe it needs an advanced cleaning. After reading your message, I contact them.
the plastic impeller is in the dose control pro and the smart grinder "non-pro" I believe, the smart grinder "pro" version has the metal impeller in it ;)
After several years using smaller lower end burr grinders, I finally graduated up to the Breville Smart Grinder Pro when I started using a non-pressurized porta-filter with my espresso machine. I've only had the grinder for a month, love it so far but this morning had a scary situation when a small stone got caught between the burrs! I had literally just cleaned it 5 minutes prior with Urnex' Full Circle cleaning tabs. I began to grind a double shot dose when at the very end of the grind time, I heard a noticeable crunch sound as it came to a dead stop. My heart was in my throat! When I took the hopper off and vacuumed out the beans, I could see a small grey stone, split in half, wedged between the burrs. I opened them up to the coarsest setting but still needed to use a long tweezer to dislodge the stones so I could remove the upper burr and clean everything out....again. I was very happy that after cleaning it out and reassembling everything, it works just fine. Whew!! I'm now going to spread my coffee beans out onto a white paper towel first to inspect them before pouring them into the hopper. I am also glad that the auto stop installed on this machine worked! Thank heavens!!
Remove the bean hopper, dump the beans still on top of the burr into a cup, put the hopper back on grind for a couple of seconds to remove remainder of beans in burr cavity, remove top burr then take a can of compressed (computer air works great) air over the sink or outside and blast the seated burr it works great.
Irwan Vanali You can read the manufacturer handbook. Don't use the handle, lean you fingers on the knobs where the handle is hooked on instead and twist it to "Align" and lift it up.
Breville says NOT to use Grindz. They recommend the use of white rice. Grindz wears down the blades over time. I used it for years myself and it wore down the blades but I did not know this was happening. Anyway, Why Gale vacuums out good beans is a puzzle to me as you can pour them out. A tooth brush works just fine after a vacuum. I use medium roast so there's little oil residue if any , even with a fine grind settling. Oily Beans are of course more of a problem to clean. Using compressed air as a few have mentioned is not a good idea to my thinking as you can possibly be blow coffee into the motor over time. I should mention I have the Dose BCG 400 SIL. It's Manual and so easy to use .... I love it along with my Infuser. Clean your grinder every 2-4 weeks depending on use. Grinds sticking on the sides go rancid and you don't want that if you demand a smooth espresso every day of the year.
In the manual for my grinder it doesn't say anything about Grindz or rice. Not sure either is necessary: s3-us-west-1.amazonaws.com/instructionbooklets/BCG600SIL_USC_IB_C14_Lowres_low+resolution-rev-1.pdf
I have one of these grinders & love it! Thanks for the cleaning video, just what I was looking for. I also used a low pressure air compressor to blow out any dust etc & to clean the burr I just used a soft (new) toothbrush which worked nicely.
This video was posted in October 2015. Just yesterday, Friday, November 30 of 2019 up Breville customer service rep maintained that plain white rice, not instant, will work perfectly well for cleaning out the oils and gunk on the burgers of any Breville grinder. You don't need to buy anything else! Just make sure you use the Coarse Setting of your grinder. Grinding white rice at a Fine Setting can actually make matters worse.
I'm a little surprised that you didn't unplug the machine before sticking your fingers into the grinder to remove the top burr at around 1:26. Otherwise I enjoy your videos.
New Videos Every Day! Subscribe ▸ goo.gl/hRKEhR Check Out All Our Morning Maintenance Videos: goo.gl/8M0Zli Visit Us Online: www.seattlecoffeegear.com Thanks for watching all our videos folks! You're the best!
Hola espero se encuentren bien, tengo una máquina breville expresó touch, la compre en diciembre cuando estuve en usa de vacaciones , yo soy de venezuela no me ha durado 3 meses y ya presenta problemas con el molino suena como a metal con metal y no puedo usar el molino a menos q lo pongo a moler en el nivel 30 es decir el más grueso para no escuchar ese sonido, dígame q puedo hacer ya que aquí en mi país no tengo garantía de eso
I have one of these grinders and I have an extra bean hopper for decaf which I swap out every day. In order not to waste beans, I find that just tipping the whole unit upside down will remove most of the beans that you sucked out with the vac. Must get some of the Grindz (?) though. I wonder where they sell that in Ontario???
Thank you so much Gail, I always know I can count on you for any question, there’s a video for everything. I just purchased this grinder and was a little intimidated because I use a dark oily French roast and heard that dark and oily beans could damage this grinder. I will pick me up some grindz for sure. Thanks again!
Gail , highly respect your knowledge , reviews and tips . You're the "google of coffee smarts " lol . Need your opinion , I received a grinder cleaning hack as far as using rice to run through grinders to clean . Whats your thoughts ???
geesh shop vac! i use my shop vac for garage cleaning. how un-hygienic. maybe you using a dedicated clean shop vac. i like the GRINDZ. where do you get it? one more thing, should always unplug any electrical devices when working inside one. costs you 3 seconds.
I am looking for an explanation as to why my Breville barista suddenly wont grind coffee. Any suggestions as to what to check.I will call them tomorrow if nothing works but maybe you have an easy fix for me. Thanks.
Mine would not work as well anymore if i set it in fine grinds it takes forever just to fill for a shot im not sure if its the impeller or i dont know, I have the same model, any suggestions?
Hi, I have had the grinder control for a few months now. I am noticing that the grinder doesn't grind properly sometimes and my coffee tastes watered down. Any recommendations?
+matthewrs7 We sell Grindz, although we can't ship to Canada. We do not think running salt through the grinder will give the same result, and would recommend against it.
Will the product in the video remove hazelnut flavour from beans that were ran through it? My husband thought it would be sweet to surprise me with a nice hazelnut coffee over the holidays, but he really doesn’t know anything about coffee beans etc... I knew it would leave a residue and now I want to get it back to regular beans. I was going to use instant rice, but have read that’s not the best idea.
I have had this grinder about 8 months and I love it. It looked to be the perfect compromise for the home enthusiast. I have given it some thorough cleanings but I have noticed that over time I have to use a finer and finer grind setting. Now I pretty much always use 1 and even then my shots are coming fast. I have a lever machine so I’m able to manually slow it down but I’m wondering if my grinder needs an adjustment or sharpening? At the price point I think it’s better to just replace this thing every year over buying a good commercial grinder but I’d rather not if I can just give the things some TLC. Any pointers? And thank you for your videos! I appreciate how much of your expertise that you share.
Okay I found several other videos you have on this topic. None of them helped me find the actual process for adjusting the burr. I can’t believe how long it took to find something online. I almost gave up and figured I have a model that isn’t adjustable. The trick was to remove the metal handle on the burr, it’s hinge is also a set pin.
Our workplace has a terrible coffee grinder. It just sprays the grinds all over the place from the bottom. The whole grinder area turns into a mess after anyone uses it. Can you suggest a decent coffee grinder for an office setting?
+KingVikram For drip coffee? This is the one that sits in our breakroom. Grinding beans is always a bit messy, but this does a great job at catching the grounds! www.seattlecoffeegear.com/baratza-encore-grinder
Seattle Coffee Gear Sorry, not drip, but espresso coffee maker. The grinder we have is more like a sprinkler with a voodoo spell on it which makes it dump the grinds around the portafilter and not in it.
+KingVikram What espresso machine are you using? Depending on if you are using a pressurized portafilter or a traditional portafilter, we can recommend a grinder that will be best for your set up.
Have a Breville Smartgrinder Pro and been using it for about 2 months. It jammed on first use. The service center said my beans are 'too hard'. Tried a few beans and grinder setting, this grinder is not able to grind anything lighter than medium roast at espresso setting. Had to set it to the coarsest setting to clear the 'hard beans' and set it back to the espresso range. Was about to clean the grinder thorough and this video was timely. Thanks!
I have the same question, wanting to use the product with a Barista Touch. Hope they answer here. My guess is that it’s safe to use because while the grinder is integrated, it is still separate from the brew group, so it should be the same as using it in the standalone grinder.
+Espen Ruud I use dry rice too. The only difference between it and Grindz is the price and it's made from wheat. So if you or anyone in your household is GF, stick with the rice.
Grindz is the simplest way to do an OK job. I personally just take both burrs out and clean them by hand. And while they're out, I also clean the rest of the grinder where the coffee comes in contact with. You can't get better and cheaper than that. Though the time and complexity will depend on your specific grinder. I have a Baratza Vario, a Breville Smart Grinder and a Breville Dose Control and they are all relatively easy to take (partially) apart to have the burrs removed and the internals cleaned.
ascosta I clean my grinder(s) that way too but, not all grinders have a removable bottom burr. I have several different sizes of cleaning brushes to get in there and clean as well as I can and even use a blast of canned air once in a while to clear the chute. I've used rice in my grinders on a coarse setting and it does a very good job clearing out both grounds and oils left behind, especially from darker roasted coffee beans.
+helpfulnatural I'm not a professional technician, but I'm sure you can take the bottom burr from any grinder. Otherwise, how would they be replaced when worn out? Though I'm sure some are easier than others. So, I agree that if it's too hard and yu don't want to mess around with the grinder, then Grindz or rice are acceptable.
I've found an even better way, and that is just weigh the amount of beans that you need for your shot or shots, and a clean grinder, and a weekly clean
Her “easy-going” presentation is thorough, thoughtful and easy to follow… thanks!
Great idea with the vacuum cleaner. I was struggling to get a good clean on the lower burrs
If you find yourself having to use this procedure to clean out the grinder more and more often to prevent jamming (as I did), there may be a part you need to replace. The impeller or fan sits beneath the inner burr. As the grinds fall between the inner and outer burr, they land in the grind cylinder where they are swept by the impeller to the chute. The impeller is plastic. Over time it wears down so that grounds accumulate along the sides of the grind cylinder, jamming the grinder and clogging the chute.
If this happens, you can
- send the entire unit back to Breville for repair
- buy a grind assembly from EReplacement parts
- buy a replacement impeller that a Breville enthusiast has designed and install it yourself
Geoff Silberman Good thing the Barista Express has that part made of metal so all needed to be done was advance cleaning.
I just by their machine last month. I got the problem last week.... At first I think just need to clear it, but even if I clear it as the video shows, the problem still their. I thought maybe it needs an advanced cleaning. After reading your message, I contact them.
the plastic impeller is in the dose control pro and the smart grinder "non-pro" I believe, the smart grinder "pro" version has the metal impeller in it ;)
After several years using smaller lower end burr grinders, I finally graduated up to the Breville Smart Grinder Pro when I started using a non-pressurized porta-filter with my espresso machine. I've only had the grinder for a month, love it so far but this morning had a scary situation when a small stone got caught between the burrs! I had literally just cleaned it 5 minutes prior with Urnex' Full Circle cleaning tabs. I began to grind a double shot dose when at the very end of the grind time, I heard a noticeable crunch sound as it came to a dead stop. My heart was in my throat! When I took the hopper off and vacuumed out the beans, I could see a small grey stone, split in half, wedged between the burrs. I opened them up to the coarsest setting but still needed to use a long tweezer to dislodge the stones so I could remove the upper burr and clean everything out....again. I was very happy that after cleaning it out and reassembling everything, it works just fine. Whew!! I'm now going to spread my coffee beans out onto a white paper towel first to inspect them before pouring them into the hopper. I am also glad that the auto stop installed on this machine worked! Thank heavens!!
Whew indeed! Glad everything worked out :D
Remove the bean hopper, dump the beans still on top of the burr into a cup, put the hopper back on grind for a couple of seconds to remove remainder of beans in burr cavity, remove top burr then take a can of compressed (computer air works great) air over the sink or outside and blast the seated burr it works great.
Thanks, I couldn't get the top burr out thinking I was going to break the handle but it just needed more force :)
i really confuse to open the burr its really really hard. should i need to setting the burr in 60 (coarsest) frist? can u help me? thanks
Irwan Vanali You can read the manufacturer handbook. Don't use the handle, lean you fingers on the knobs where the handle is hooked on instead and twist it to "Align" and lift it up.
Breville says NOT to use Grindz. They recommend the use of white rice. Grindz wears down the blades over time. I used it for years myself and it wore down the blades but I did not know this was happening. Anyway, Why Gale vacuums out good beans is a puzzle to me as you can pour them out. A tooth brush works just fine after a vacuum. I use medium roast so there's little oil residue if any , even with a fine grind settling. Oily Beans are of course more of a problem to clean. Using compressed air as a few have mentioned is not a good idea to my thinking as you can possibly be blow coffee into the motor over time. I should mention I have the Dose BCG 400 SIL. It's Manual and so easy to use .... I love it along with my Infuser. Clean your grinder every 2-4 weeks depending on use. Grinds sticking on the sides go rancid and you don't want that if you demand a smooth espresso every day of the year.
In the manual for my grinder it doesn't say anything about Grindz or rice. Not sure either is necessary: s3-us-west-1.amazonaws.com/instructionbooklets/BCG600SIL_USC_IB_C14_Lowres_low+resolution-rev-1.pdf
You are a life safer! You showed me how to clean the grinder and how much of the Grindz to use. Thank you so much.
+Betsy Scalzo You are very welcome! Thanks for watching!
I have one of these grinders & love it! Thanks for the cleaning video, just what I was looking for. I also used a low pressure air compressor to blow out any dust etc & to clean the burr I just used a soft (new) toothbrush which worked nicely.
This video was posted in October 2015. Just yesterday, Friday, November 30 of 2019 up Breville customer service rep maintained that plain white rice, not instant, will work perfectly well for cleaning out the oils and gunk on the burgers of any Breville grinder. You don't need to buy anything else! Just make sure you use the Coarse Setting of your grinder. Grinding white rice at a Fine Setting can actually make matters worse.
Plain white *dry* rice to be exact which is super important as there remains some leftover of moisture in them being counterproductive for cleaning
THANK YOU, I didn’t even know I had to clean mine. :D
Can you use rice, if you haven't got that other product you recommended.
You are the best TH-camr ❤️
Thanks for the great video
Keep going 👍🏻
I'm a little surprised that you didn't unplug the machine before sticking your fingers into the grinder to remove the top burr at around 1:26. Otherwise I enjoy your videos.
i agree, but i think there is a safety click lock on off in the hopper? but still i would do a lock out tag out type of safety by unplugging... lol
Great video 👍🏿
I can't get my top hopper out, yours came out so easy. But I don't need to loosen that bolt so wish me luck. I have to find that grind cleaner!
Probably there is a random bean stuck in there. Try easing the lock/unlock back and forth a few times and it should dump through.
New Videos Every Day! Subscribe ▸ goo.gl/hRKEhR
Check Out All Our Morning Maintenance Videos: goo.gl/8M0Zli
Visit Us Online: www.seattlecoffeegear.com
Thanks for watching all our videos folks! You're the best!
Hola espero se encuentren bien, tengo una máquina breville expresó touch, la compre en diciembre cuando estuve en usa de vacaciones , yo soy de venezuela no me ha durado 3 meses y ya presenta problemas con el molino suena como a metal con metal y no puedo usar el molino a menos q lo pongo a moler en el nivel 30 es decir el más grueso para no escuchar ese sonido, dígame q puedo hacer ya que aquí en mi país no tengo garantía de eso
Great video, thanks for sharing 👍
simple and nice
What could be bad with using rice ovee Grindz? I read in the comments Grindz wears the blades down. Same for rice?
love the video. I will get some grindz for sure. Thank u Gail
'Minute Rice' works great for cleaning grinders.
I have one of these grinders and I have an extra bean hopper for decaf which I swap out every day. In order not to waste beans, I find that just tipping the whole unit upside down will remove most of the beans that you sucked out with the vac. Must get some of the Grindz (?) though. I wonder where they sell that in Ontario???
I just pick it up and dump out the beans so I don't waste them!
Thank you so much Gail, I always know I can count on you for any question, there’s a video for everything. I just purchased this grinder and was a little intimidated because I use a dark oily French roast and heard that dark and oily beans could damage this grinder. I will pick me up some grindz for sure.
Thanks again!
Good info!
Thank you so much for all your videos!!!
Thanks for another great video Gail.. Do you ever use instant rice as a cleaner, if you don't have the Grinds to use..?
any cheaper alt to grindz? not rice of course...?
Gail , highly respect your knowledge , reviews and tips . You're the "google of coffee smarts " lol . Need your opinion , I received a grinder cleaning hack as far as using rice to run through grinders to clean . Whats your thoughts ???
She finally won me over.
geesh shop vac! i use my shop vac for garage cleaning. how un-hygienic. maybe you using a dedicated clean shop vac. i like the GRINDZ. where do you get it? one more thing, should always unplug any electrical devices when working inside one. costs you 3 seconds.
Is it safe to put your hands into the machine without switching off?
Super Kong yes with sgp you can’t get it running without hooper on
I would never clean any appliance without unplugging it first... not taking any chances.
I am looking for an explanation as to why my Breville barista suddenly wont grind coffee. Any suggestions as to what to check.I will call them tomorrow if nothing works but maybe you have an easy fix for me. Thanks.
Always love Gail!
Mine would not work as well anymore if i set it in fine grinds it takes forever just to fill for a shot im not sure if its the impeller or i dont know, I have the same model, any suggestions?
Does this grinder have a power button or switch somewhere? Do you recommend leaving it plugged in or only plugging in before use?
Esdras Lopez no power switch, just keep it plugged in all the times and if you not use it for a week or more just unplug it.
Hi, I have had the grinder control for a few months now. I am noticing that the grinder doesn't grind properly sometimes and my coffee tastes watered down. Any recommendations?
What is that you are grinding through?
Where can the grounds cleaning pellets be purchased? (From Canada) Also, does running coarse salt through the grinder work as effectively?
+matthewrs7 We sell Grindz, although we can't ship to Canada. We do not think running salt through the grinder will give the same result, and would recommend against it.
Just une minute rice
Seattle Coffee Gear how about rice?
Will the product in the video remove hazelnut flavour from beans that were ran through it? My husband thought it would be sweet to surprise me with a nice hazelnut coffee over the holidays, but he really doesn’t know anything about coffee beans etc... I knew it would leave a residue and now I want to get it back to regular beans. I was going to use instant rice, but have read that’s not the best idea.
cigarette butts will do the trick
What are the capsules you put in grinder to clean it.....
shop.cloudcatcher.asia/products/urnex-grindz-coffee-grinder-cleaner-15-2-oz-430-grams
I have had this grinder about 8 months and I love it. It looked to be the perfect compromise for the home enthusiast.
I have given it some thorough cleanings but I have noticed that over time I have to use a finer and finer grind setting.
Now I pretty much always use 1 and even then my shots are coming fast.
I have a lever machine so I’m able to manually slow it down but I’m wondering if my grinder needs an adjustment or sharpening?
At the price point I think it’s better to just replace this thing every year over buying a good commercial grinder but I’d rather not if I can just give the things some TLC. Any pointers?
And thank you for your videos! I appreciate how much of your expertise that you share.
Okay I found several other videos you have on this topic. None of them helped me find the actual process for adjusting the burr. I can’t believe how long it took to find something online. I almost gave up and figured I have a model that isn’t adjustable. The trick was to remove the metal handle on the burr, it’s hinge is also a set pin.
I haveBeen using a Breville smart grinder for years and I think this procedure is only necessary if you have problems. 😏
Our workplace has a terrible coffee grinder. It just sprays the grinds all over the place from the bottom. The whole grinder area turns into a mess after anyone uses it. Can you suggest a decent coffee grinder for an office setting?
+KingVikram For drip coffee? This is the one that sits in our breakroom. Grinding beans is always a bit messy, but this does a great job at catching the grounds! www.seattlecoffeegear.com/baratza-encore-grinder
Seattle Coffee Gear
Sorry, not drip, but espresso coffee maker. The grinder we have is more like a sprinkler with a voodoo spell on it which makes it dump the grinds around the portafilter and not in it.
+KingVikram What espresso machine are you using? Depending on if you are using a pressurized portafilter or a traditional portafilter, we can recommend a grinder that will be best for your set up.
Have a Breville Smartgrinder Pro and been using it for about 2 months. It jammed on first use. The service center said my beans are 'too hard'. Tried a few beans and grinder setting, this grinder is not able to grind anything lighter than medium roast at espresso setting. Had to set it to the coarsest setting to clear the 'hard beans' and set it back to the espresso range. Was about to clean the grinder thorough and this video was timely. Thanks!
+Wei Jen Thor Great to hear. Thanks for watching!
i have same problems in some beans.. and i think its going to break
Can the Grinz be used with a grinder Integrated with an espresso machine or only with a stand alone grinder?
I have the same question, wanting to use the product with a Barista Touch. Hope they answer here.
My guess is that it’s safe to use because while the grinder is integrated, it is still separate from the brew group, so it should be the same as using it in the standalone grinder.
Bummer I only have my bissell pet vacuum. Now I need to buy a special vacuum for my breville. Oh dear. Thank you
Would have been nice if you said how to take the tip burr out. It has a pop up wire handle and just pulling on it doesn’t work.
Should have unplug the machine before putting your fingers in there.
Definitely a must!!!!!! EVERYONE PLEASE UNPLUG THE POWER CORD ON YOUR GRINDR BEFORE YOU DO THIS!!!!!!
To be fair, the machine has a safety and won't grind without the hopper on it and locked. But obviously, better safe than sorry!
how often should this cleaning process be done?
Every 2 weeks is a good starting point :D
@@SeattleCoffeeGear not even once since acquiring the grinder more than six months ago. working flawlessly since!
I use uncocked rice to clean my grider, but i suppose Grindz does a better job.
+Espen Ruud I use dry rice too. The only difference between it and Grindz is the price and it's made from wheat. So if you or anyone in your household is GF, stick with the rice.
+Espen Ruud I have read that rice is a lot harder than coffee beans which could lead to damage, or at least excessive wearing of the burrs.
Grindz is the simplest way to do an OK job. I personally just take both burrs out and clean them by hand. And while they're out, I also clean the rest of the grinder where the coffee comes in contact with. You can't get better and cheaper than that. Though the time and complexity will depend on your specific grinder. I have a Baratza Vario, a Breville Smart Grinder and a Breville Dose Control and they are all relatively easy to take (partially) apart to have the burrs removed and the internals cleaned.
ascosta I clean my grinder(s) that way too but, not all grinders have a removable bottom burr. I have several different sizes of cleaning brushes to get in there and clean as well as I can and even use a blast of canned air once in a while to clear the chute. I've used rice in my grinders on a coarse setting and it does a very good job clearing out both grounds and oils left behind, especially from darker roasted coffee beans.
+helpfulnatural I'm not a professional technician, but I'm sure you can take the bottom burr from any grinder. Otherwise, how would they be replaced when worn out? Though I'm sure some are easier than others. So, I agree that if it's too hard and yu don't want to mess around with the grinder, then Grindz or rice are acceptable.
I've found an even better way, and that is just weigh the amount of beans that you need for your shot or shots, and a clean grinder, and a weekly clean
But... you wasted some good beans ;(