Bought two of your heavy-duty arms and both defective. Gas spring arm not moving up and down at all, despite 2h of multiple adjustments and tension release
Hello, you can watch this video to know how to adjust: th-cam.com/video/QHzE8qPWNbM/w-d-xo.html, and plz be sure to keep the arm in horizontal position during adjustment! :-)
this brand is terrible i’m happy to see im not the only one having a problem with it falling forward waste of money and will be telling people not to buy from this brand from now on
Thank you for the video
Bought two of your heavy-duty arms and both defective. Gas spring arm not moving up and down at all, despite 2h of multiple adjustments and tension release
Hello, you can watch this video to know how to adjust: th-cam.com/video/QHzE8qPWNbM/w-d-xo.html, and plz be sure to keep the arm in horizontal position during adjustment! :-)
@@ergearthats the thing, you don't understand that I cant EVEN MOVE IT to the horizontal position at ALL. Its stuck in its high position
I’ve had mine for 2 years with no issue. Holds a 35” ultra wide beyond the weight limits 🤷♂️ maybe user error.
With a grommet installation, do the cables pass through the grommet hole or do they need to go behind the desk as well?
Behind
Monitor keeps slumping down
Monitor keeps swinging towards the right
My tilt is falling over all the time even when I overtighten
this brand is terrible i’m happy to see im not the only one having a problem with it falling forward waste of money and will be telling people not to buy from this brand from now on