Dirty hospitals: Hidden camera investigation (CBC Marketplace)

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  • เผยแพร่เมื่อ 14 ก.ค. 2015
  • Dirty Hospitals | Originally broadcast March 23, 2012
    Canada has the highest rate of hospital acquired infections in the developed world, and Canada's consumer watchdog wants to know why. We put hospital cleanliness to the test, and find a mess that is making you sick. With hidden cameras, including Canada's first hidden camera glo gel test, insider interviews and expert opinions, Marketplace uncovers why people in Canadian hospitals are too often getting sicker instead of better.
    For more: www.cbc.ca/marketplace/episode...
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ความคิดเห็น • 1.5K

  • @aidenwilliams8531
    @aidenwilliams8531 8 ปีที่แล้ว +2164

    "we have to stop, this is Canada" I freaking lost it

    • @haleyh610
      @haleyh610 8 ปีที่แล้ว +39

      same

    • @ruby-fk7gw
      @ruby-fk7gw 8 ปีที่แล้ว +48

      BAHAAHA I thought I was the only one

    • @MegaFaithinJesus
      @MegaFaithinJesus 8 ปีที่แล้ว +52

      LOL i had to pause it just to see if anyone thought the same thing! LMAO

    • @DJDOMI206
      @DJDOMI206 7 ปีที่แล้ว +15

      OMG it got me too😂

    • @mikey1584mf
      @mikey1584mf 7 ปีที่แล้ว +25

      I agree with her 🇨🇦⛄️

  • @wwt17
    @wwt17 8 ปีที่แล้ว +1213

    Notice how the CEO takes a drink of water every time he's been caught in a lie?

    • @nathan2926
      @nathan2926 7 ปีที่แล้ว +115

      I noticed how he was getting more nervous by the minute. lol

    • @anneleseeee
      @anneleseeee 7 ปีที่แล้ว +2

      😂😂😂 yes

    • @megandorrian4802
      @megandorrian4802 7 ปีที่แล้ว +62

      he took a huge one when she we gelled this hospital he knew it was dirthy

    • @emhanson1208
      @emhanson1208 7 ปีที่แล้ว +1

      Megan Dorrian I went to hospital one day then after 3days again and constantly almost every month for three and then an other hospital for rehabilitation of the leg bc I broke it

    • @emhanson1208
      @emhanson1208 7 ปีที่แล้ว +14

      Travis Williamson he is playing with his FINGERS! Liar

  • @freethenorth7583
    @freethenorth7583 8 ปีที่แล้ว +448

    That CEO's salary alone without bonus is enough to pay for 10 cleaners at 50K a year.

    • @tdeer16
      @tdeer16 6 ปีที่แล้ว +29

      Actually, more like 20 or more cleaners seeing how they are paid at or just above minimum wage, and that would just be by trimming the CEO's salary by 10%. I think that'd still leave quite a bit to live comfortably on.

    • @justanoman6497
      @justanoman6497 6 ปีที่แล้ว +4

      Considering exec position rarely have anything tied to a specific field, it's entirely possible that lowering the CEO salary will simply make them jump ship to different types of companies. So you need to realize what exactly it is you are asking for, it may very well mean less experienced person running the hospital and higher turn over rate. This may or may not be counter productive.
      You can only claim that the CEO is being over payed if you do actual horizontal comparison for what the industry standard is, note not hospital industry, but the exec industry. Alternatively, you can ask for industry wise pay cut, which is probably best achieved via taxation. So that would be increasing amount of progressive taxation which obviously have its own problems.
      Not saying that it's not a problem, but problems generally do not exist in a vacuum, they exist because of exterior reasons that you need to examine and solve before proposing a so-called solution that might make things worse.

    • @virginiaconnor8350
      @virginiaconnor8350 6 ปีที่แล้ว +3

      What did you expect from govern't-run socialist medicine? Same thing happened to a cousin's wife's brother who came in for an appendectomy. My cousin had the same surgery at a private hospital. The wife's husband died. My cousin didn't and did well. I had pancreatitis in Ga.and did really well. No "free"medicine.

    • @00inwiththenew00
      @00inwiththenew00 6 ปีที่แล้ว +8

      Virginia, I work for a large private hospital in the US and I can assure you the cost-cutting tactics are the same. Hospital acquired infections don't give a damn if the hospital is government run or private. It all comes down to employee education, compliance and workload. What an ignorant comment.

    • @Guppyg53
      @Guppyg53 6 ปีที่แล้ว +3

      As a hospital kitchen worker who also cleaned, in PA, I made $7.25 per hour

  • @lelaguyden3063
    @lelaguyden3063 8 ปีที่แล้ว +529

    first of all NO HOSPITAL SHOULD BE DIRTY

    • @libertymedianews
      @libertymedianews 6 ปีที่แล้ว +7

      Lela Guyden , first of all😂 they are dirty..

    • @hannahscott6604
      @hannahscott6604 6 ปีที่แล้ว +1

      Lela Guyden doesn’t matter because everyone gets vaccinated. So it can be dirty since vaccines protect against diseases ;)

    • @gracytoyschultz4416
      @gracytoyschultz4416 6 ปีที่แล้ว

      True

    • @xqa2736
      @xqa2736 5 ปีที่แล้ว +5

      Then hire more cleaning staff, train them properly and pay them more than minimum wage. If we cut the CEO's salary and bonus it would work. But therein lies the issue, friends.

    • @jasonsteeves714
      @jasonsteeves714 5 ปีที่แล้ว

      @Barbie Timothy Potter And you come up with this arbitrary number from where?

  • @laneeardink9849
    @laneeardink9849 8 ปีที่แล้ว +649

    My grandfather was killed by c difficile in a Toronto hospital. He went in for a relatively simple back surgery and he was put into a room that had previously hosted an infected patient. He became infected, deteriorated slowly but steadily, and died, inside that room. The hospital is to blame. It should have never happened and he had decades of good living ahead of him still. My mother was devastated. Cutting cleaners kills. Cut the marketing department, CEO, managers, and business bureaucracy instead.

  • @grubbl
    @grubbl 8 ปีที่แล้ว +358

    That CEO, when she told him they had "We gelled the hospital"
    He got all flustered up, little cold sweat and showed (Fear/dread) and
    Wow, his body language were easy to read

    • @emmak2901
      @emmak2901 8 ปีที่แล้ว +26

      +Argeneus RightXD took a sip of water, got all shifty

    • @Bubblessongs
      @Bubblessongs 6 ปีที่แล้ว +4

      At least he listened to everything that had to be said on it, and quickly went to say that these practices need to be improved, to rebudget. Good man.

    • @booboo-pe7le
      @booboo-pe7le 5 ปีที่แล้ว +4

      He's one TURD that needs flushing!

    • @booboo-pe7le
      @booboo-pe7le 5 ปีที่แล้ว +17

      @@Bubblessongs Sorry baby, but I was in the medical field for over 20 years. These people are TAUGHT to say the RIGHT thing. He couldn't care less, his PRIORITY is keep HIS JOB AND BIG BUCKS COMING IN.

    • @jessicamerced9116
      @jessicamerced9116 4 ปีที่แล้ว +1

      19:58 😂😂😂

  • @Bettaloverisme
    @Bettaloverisme 7 ปีที่แล้ว +671

    "we have to stop, this is Canada"
    NO, THIS IS PATRICK

  • @myokanaganlife
    @myokanaganlife 8 ปีที่แล้ว +414

    I'm a Canadian nurse working in the US. I can honestly say, it is NO DIFFERENT down here. It's shocking & appalling to hear how widespread this is. The trend toward pay-for-performance & the smooth talk of upper management has got to be stopped. Let's see some real change & real results! Disgusting.

    • @mrburgermaster
      @mrburgermaster 8 ปีที่แล้ว +3

      Would you recommend working as a nurse in the USA? I'm a Canadian student considering a BScN (registered nurse) program.

    • @julianmorales-silva160
      @julianmorales-silva160 6 ปีที่แล้ว +15

      Nurse in SoCal here (lvn school currently but planning for NP) I hate the new "work smart, not hard" mentality that goes into us hospitals. They make us robots not nurses. It takes the humanity out of nursing and in turn makes us focus so much on the work that we get tunnel vision and sanitation goes out the window.

    • @guyeh321
      @guyeh321 6 ปีที่แล้ว

      Your a american nurse now

    • @lovebiannca
      @lovebiannca 6 ปีที่แล้ว +1

      That's the truth I just posted!

    • @AnaAndYari
      @AnaAndYari 5 ปีที่แล้ว +5

      I live in the United States & it’s very true. I took my daughter into the hospital a couple of months ago & the bathrooms were DISGUSTING, I had to hold my daughter to pee & CLEAN THE TOILET MYSELF with Lysol wipes I brought from home before she’d even touch the toilet because how bad the toilet was & how stinky the bathroom was. & this wasn’t a low class ghetto hospital or anything. I also took my mother in law a couple of months ago to the emergency room & when they let her into a room, there was an old cup there that was left behind by the previous patient & paper towels. It was disgusting . & these are private hospitals that are making billions of dollars. Which is even worse.

  • @sparky603
    @sparky603 8 ปีที่แล้ว +291

    This is not acceptable cutting the cost of cleaning so the CEO's get a bonus when people are clearly losing lives do to the cleanliness of hospitals. If there is even one loss of life do to a hospital born illness the CEO should not be getting a bonus, instead the CEO's pay should be docked to pay the family damages. How much of a bill did the widow get stuck with?

    • @elmesho911
      @elmesho911 8 ปีที่แล้ว +9

      this video was aired a year ago, Has anything changed.
      man we living in facade

    • @kawaiimercenary
      @kawaiimercenary 8 ปีที่แล้ว +2

      +meshal bendos The original air date is four years ago.

    • @phlarbus7821
      @phlarbus7821 7 ปีที่แล้ว +8

      I am just worried that my father is in the hospital and we are Canadian and we live in Canada

    • @izoraiza7169
      @izoraiza7169 7 ปีที่แล้ว

      I hate it too

    • @zelenplav1701
      @zelenplav1701 6 ปีที่แล้ว +7

      James Webb Jr. For profit hospitals are a big bussiness and unfortunately the norm now. My son got mrsa in the hospital and the surgeon refused to see him. I took him to our old family doctor, he had a fit. He took a sample for the lab and cleaned the wound. Saved my sons life.

  • @CinematicTechnologies
    @CinematicTechnologies 8 ปีที่แล้ว +351

    I've seen a lot of scary episodes on CBC Marketplace, but this is by far the scariest.

    • @jaceecolette
      @jaceecolette 7 ปีที่แล้ว +22

      I know I would hate this to happen to my loved one

    • @chewyankles5783
      @chewyankles5783 4 ปีที่แล้ว

      jc Spillman ...you only have one loved one?

    • @evakatarina5590
      @evakatarina5590 4 ปีที่แล้ว +1

      I’m on a marathon 😂

    • @rach1496
      @rach1496 2 ปีที่แล้ว +1

      yes this one has definitely hit me the hardest. horrifying and preventable.

  • @loosieloo6269
    @loosieloo6269 7 ปีที่แล้ว +201

    So if your loved one has to go to the hospital take your own cleaning supplies.

  • @Angeloublue32
    @Angeloublue32 8 ปีที่แล้ว +166

    That CEO is so far removed from the actual floor staff, it's comical. He only hears what he wants to hear. I bet if all the patients started suing, it might hit their bottom line and they may change. Or like they did at my hospital, they fired the CEO and replaced him with one that was just like him so it looks like the hospital took action. Smoke and mirrors, people.

    • @xy7681
      @xy7681 8 ปีที่แล้ว

      +Angeloublue32 Yup.

    • @Chloe-pf7gf
      @Chloe-pf7gf 4 ปีที่แล้ว

      What does ceo mean?????????????

  • @hagbard72
    @hagbard72 6 ปีที่แล้ว +301

    Needs to be a followup story.

    • @Lou-oh2dd
      @Lou-oh2dd 6 ปีที่แล้ว +14

      So very true Robert,. a followup is needed,. The hospitals in Canada have done nothing to improve the conditions after being exposed 2 years ago,. Get this back on the nightly news!! Open up more conversations,. open up more eyes to what is happening

    • @booboo-pe7le
      @booboo-pe7le 5 ปีที่แล้ว +7

      @@Lou-oh2dd Its not just in Canada, I saw things worse than this in American hospitals. Privately owned, well known hospitals in California. What you're taught in a 4 year program is NOT what you ACTUALLY see and experience in REAL hospital surroundings. You have a better chance of getting good clean care in a zoo! It's a wonder people survive surgeries.

  • @jonsprivatelife
    @jonsprivatelife 8 ปีที่แล้ว +232

    I'm finding that money seems to be the common root cause of every marketplace feature that I've seen.

    • @princessd.diamond9712
      @princessd.diamond9712 8 ปีที่แล้ว

      same

    • @chisel4164
      @chisel4164 7 ปีที่แล้ว +15

      well whats a market place?

    • @joseph-ri7em
      @joseph-ri7em 7 ปีที่แล้ว +10

      Jza Diamo thats the problem with the whole world

    • @booboo-pe7le
      @booboo-pe7le 5 ปีที่แล้ว

      jonsprivatelife...You got it! Everything's about money today.

    • @nadrud
      @nadrud 4 ปีที่แล้ว +1

      if it's money then its usually government

  • @justkiddingnl
    @justkiddingnl 7 ปีที่แล้ว +319

    That's actually disturbing. I mean; I work in the supermarket and even we don't cut on cleaning and even we disinfect regularly. Especially places people grab on too; such as cassiers, door handles, baskets, shopping carts. Yeah, we don't clean it every 24 hour. But at least once a week we disinfect. And important such as meat production etc is cleaned twice sometimes even three to four times a day. Damn.

    • @raulalanis2943
      @raulalanis2943 6 ปีที่แล้ว +1

      JustKidding Nightcore nuuuuuuuuuu the man that was the woman's husband😢😢😢😢

    • @AngelaShiflet
      @AngelaShiflet 6 ปีที่แล้ว +15

      JustKidding "ONCE A WEEK"?!?! SERIOUSLY?

    • @sofiabravo1994
      @sofiabravo1994 6 ปีที่แล้ว +22

      Disinfecting should be everyday during closing .....

    • @syrmik2686
      @syrmik2686 6 ปีที่แล้ว

      Ohh, I thought you're serious but you're JustKidding xD

  • @OsirisMalkovich
    @OsirisMalkovich 8 ปีที่แล้ว +471

    Janitors are necessary. Lawyers are not. These groups should have their pay scales switched, and we could watch our entire world change for the better.

    • @janegomez7754
      @janegomez7754 8 ปีที่แล้ว +6

      truuuuuuee

    • @mpking-ey7ys
      @mpking-ey7ys 8 ปีที่แล้ว +39

      +Osiris Malkovich Well said. If cleaners, teachers, drivers, nurses, mechanics are paid according to their true contributions to the economy, they would be billionaires. Can you imagine how much the people cleaning NY JFK Airport can make? Astronomical!

    • @jjenson2006
      @jjenson2006 8 ปีที่แล้ว +6

      +Osiris Malkovich _Janitors are necessary. Lawyers are not. These groups should have their pay scales switched, and we could watch our entire world change for the better._
      No, you'll just have a nation of janitors.

    • @OsirisMalkovich
      @OsirisMalkovich 8 ปีที่แล้ว +20

      jjenson2006 Yes! _Far_ preferable to a nation of lawyers!

    • @jjenson2006
      @jjenson2006 8 ปีที่แล้ว +5

      +Osiris Malkovich But we don't have a nation of lawyers. We have engineers, scientists, doctors, technology and productivity. All of which would never exist with a nation of overpaid janitors.

  • @laceydiva1
    @laceydiva1 7 ปีที่แล้ว +137

    What a sad shame, the guys in suits get the bonus while the love ones at home lose their loved ones:(

    • @bjorksmom3028
      @bjorksmom3028 7 ปีที่แล้ว +15

      How does that guy sleep at night?

  • @ErikaCM
    @ErikaCM 7 ปีที่แล้ว +76

    This is really unacceptable. I felt so bad for that wife :(

  • @szofisuba3282
    @szofisuba3282 7 ปีที่แล้ว +76

    I don't live in Canada but I still watch this because it can happen anywhere and not just Canada, I live in Florida,USA

    • @buizelproductions-movedtob7799
      @buizelproductions-movedtob7799 7 ปีที่แล้ว +1

      And in case you still believe some of the ridicoulous canadian myths, YES WE HAVE BEACHES AND HOT DAYS

    • @freddylaserking5819
      @freddylaserking5819 7 ปีที่แล้ว +4

      +Buizel Productions um nobody asked you if theres beach's or hot days in canada its not part of this get ur facts straight

    • @ItsKardamin
      @ItsKardamin 7 ปีที่แล้ว

      So true

    • @cookingangel6754
      @cookingangel6754 7 ปีที่แล้ว +1

      I live in the UK and I still watch this

    • @megandorrian4802
      @megandorrian4802 7 ปีที่แล้ว

      i live in Ireland and i watch this i wish RTE(Irish national broadcasting network) made a show like this. i think there are a lot dirty hospitals in Ireland

  • @cleogothme
    @cleogothme 7 ปีที่แล้ว +41

    Am I the only one that think that the CEO could cut in his 1/2 millions salary and outrageous benefice for more cleaning staff?... Shame on this system!

  • @MrBeard17
    @MrBeard17 6 ปีที่แล้ว +46

    Its corporate to use the word 'opportunity' when theres a problem.
    "You've uncovered an opportunity for improvement" lol means "Youve uncovered that we are not doing our job."

  • @colleenc5932
    @colleenc5932 8 ปีที่แล้ว +51

    I was a guard in the Niagara health system. I can tell horror stories. like one nurse going in to a four bed room that was in quarantine. The nurse went in, emptied all the urine bags, shifted patients, used hand sanitizer and left. No gown, no gloves and no washing hands. I get that they are pressed for time but this is sickening..

  • @tellthetruth9526
    @tellthetruth9526 6 ปีที่แล้ว +41

    What a shame. If the the CEO was the one sick ,he would have the cleaners Cloroxed or Cavicide cleaned. Careless ,Heartless. Fire Him and hire a new CEO .

  • @_iijaxsmin_9926
    @_iijaxsmin_9926 6 ปีที่แล้ว +17

    All respect goes to Gary. R.I.P Gary🙇❤

  • @Chopperdragon39
    @Chopperdragon39 8 ปีที่แล้ว +82

    When I was in the hospital, they told me they had only 2 cleaners for the whole hospital. I asked why and they said to save money...

    • @UltraNoahRoblox
      @UltraNoahRoblox 7 ปีที่แล้ว +28

      That means people care about money more than lives ;-;

    • @NecroAsphyxia
      @NecroAsphyxia 6 ปีที่แล้ว +3

      Ultranoahroblox - Roblox & AJ Videos! except there is a reason for this. Hospitols are subsidized by Canadian tax payers. The higher the costs, the more it costs tax payers, which means even more taxes. The gov forces them to be as cheap as possible because they can only tax so much.

    • @davidallen2026
      @davidallen2026 6 ปีที่แล้ว

      Emmanuel The Homemaker xD
      You are correct sir, I am from the states and we pay through the nose for healthcare, yet our hospitals are probably as filthy, yet the knowledge of our doctors and nurses are exceptional. Free healthcare means poor healthcare, not saying that paying for healthcare would help them be cleaner.

    • @staralioflundnv
      @staralioflundnv 6 ปีที่แล้ว

      At the nation's 5th largest school district in America, here in Las Vegas, they use 3 cleaners: green, pink, and blue cleaners with different purposes all with the intention of cutting costs while delivering optimal sanitation. But look at the attendance records at schools and the entire district and realize that it is smoke and mirrors.

    • @andrakarsten226
      @andrakarsten226 5 ปีที่แล้ว

      I would kindly asked to be discharged.

  • @user-wk5tx2xd1g
    @user-wk5tx2xd1g 7 ปีที่แล้ว +19

    I was a housekeeper and I can confirm all of this.

  • @LindsayC33
    @LindsayC33 6 ปีที่แล้ว +26

    Oh my God I cried when she said her husband passed away. 💔💔

    • @Gloria-eu8bf
      @Gloria-eu8bf 4 ปีที่แล้ว

      I didn't see that coming 😭

    • @theonlymia4919
      @theonlymia4919 3 ปีที่แล้ว

      @@Gloria-eu8bf I was wondering why we didn’t see him in the vid but the ones they vlogged

  • @v.prestorpnrcrtlcrt2096
    @v.prestorpnrcrtlcrt2096 6 ปีที่แล้ว +24

    "One person to one wing, now we work 3 floors," IS NOT 3 times the workload!!
    How many wings on a floor?

  • @vociferonheraldofthewinter2284
    @vociferonheraldofthewinter2284 8 ปีที่แล้ว +40

    This expose had to be done, but it still makes me sad. I worked a job like this. Impossible turn-over rates. Impossible standards.
    The management turned a blind eye to cutting corners. Encouraged it by cutting cleaning products and shortening the standards for cleaning times.
    But when somebody shoved it in their faces, the response was always the same.
    Fire the people who're under the gun, then hire new, cheap, inexperienced people to fill the gap. Nothing changed. Nothing gets better. The crap just rolls downhill.
    I'll bet money that this guy rips the poor underlings a new one, fires a bunch of people, then brings in a new crew with the same impossible standards.

    • @aris18beli
      @aris18beli 8 ปีที่แล้ว +11

      This is exactly what I was thinking. Management is at fault.

    • @BewareTheLilyOfTheValley
      @BewareTheLilyOfTheValley 8 ปีที่แล้ว +4

      +Pepper Conchobhar That last part, yes!! Instead of keeping the crew he has now, I can already hear the layoffs and blaming but still no longer time to clean the rooms. At the least make it a two or three person job then if it has to be done so damn fast. Someone doing the bathroom, someone getting the walls and equipment, someone getting the bed...have a team of three or four or even more to clean a specific floor and TRAIN THEM! Especially with floors that deal with highly infectious diseases.

  • @lenabueckert-dyck6300
    @lenabueckert-dyck6300 7 ปีที่แล้ว +17

    I'm a little surprised that people ever thought that hospitals were super clean. Honestly, really?

  • @jdoggg1119
    @jdoggg1119 8 ปีที่แล้ว +99

    Is it just me or do the words low cost and high quality care not belong in the same sentence?

  • @arthropodliker
    @arthropodliker 8 ปีที่แล้ว +34

    Jeez, hospitals are more scary to me now that I've watched this video

    • @vickilawrence7207
      @vickilawrence7207 4 ปีที่แล้ว +1

      I'm absolutely terrified of hospitals! Between the lack of sanitation & the horror of having medical instruments left inside u it's a roll of the dice that u won't end up worse off than when u went in! & I forgot about the mistakes made w medications! I certainly can't leave ur loved ones alone & expect them to b cared for properly!

  • @MasterMoose04
    @MasterMoose04 8 ปีที่แล้ว +46

    I am taking an internship at a hospital right now, working in the radiology area. And I keep that s*** clean. I wipe down everything that could have possibly come in contact with human flesh.

    • @Doryakir
      @Doryakir 8 ปีที่แล้ว +15

      +Peter Tran thank you .. its not your job and you shouldn't have to do it but thank you for doing it anyways it helps the cleaners have an easier job and helps keep patients from being harmed.

  • @sideancg6312
    @sideancg6312 6 ปีที่แล้ว +68

    "Experimenting with different models of cleaning" what type of nonsense is that?🤔

  • @Phlegethon
    @Phlegethon 6 ปีที่แล้ว +13

    This is really important investigative journalism. Hope the government actually acts on this

  • @jackaroni9475
    @jackaroni9475 8 ปีที่แล้ว +93

    But I thought everything in Canada was so nice and sparkly with rainbows and gift bags

    • @atherofthevoid
      @atherofthevoid 7 ปีที่แล้ว +9

      Thats what people think about america

    • @atherofthevoid
      @atherofthevoid 7 ปีที่แล้ว

      Lel

    • @MegaAnimalLover96
      @MegaAnimalLover96 7 ปีที่แล้ว +11

      AtherOfTheVoid haha I'm Canadian and I gotta admit, that is not what I think about America

    • @keiishine
      @keiishine 6 ปีที่แล้ว +1

      Even I'm American and I don like it! But I was born here,so I can't change it...

    • @katieismobile8898
      @katieismobile8898 4 ปีที่แล้ว +4

      It used to be better. Canada has gone down hill and in some aspects even worse than the USA sadly :*(

  • @rushipatel1479
    @rushipatel1479 7 ปีที่แล้ว +79

    Atleast this CEO is bold enough to come on camera and accept their faults unlike the representatives of companies in other Marketplace investigations!!

    • @MonaLisaFire
      @MonaLisaFire 6 ปีที่แล้ว +1

      Rushi Patel agreed. Even after being presented with evidence he still stayed on camera and went to see the other findings

    • @jasonsteeves714
      @jasonsteeves714 5 ปีที่แล้ว +2

      So what? It's lip service. I bet to this day nothing has changed. CEO's just tell people what they want to hear. Rare one actually listens and does something about it.

  • @SkiftyKitty
    @SkiftyKitty 6 ปีที่แล้ว +17

    "We have gelled this hospital"
    Manager: PfsH- *drinks water* 😂

  • @Angelica_Rodriguez39
    @Angelica_Rodriguez39 4 ปีที่แล้ว +16

    "We gelled this hospital."
    "O-oh, okay!" *nervously gulps water looking like the Mr Krabs meme*
    You love to see it

  • @maxdeem4722
    @maxdeem4722 8 ปีที่แล้ว +378

    "this has to stop, this is Canada" XD hahahaha why does that matter?

    • @kefirb
      @kefirb 8 ปีที่แล้ว +36

      Because of tax dollars we spend so much yest get so little

    • @dnb5661
      @dnb5661 8 ปีที่แล้ว +4

      ***** its because the prime minister gives the hospitals a budget cut so people can get so much money a year if i were a prime minister i would give 50% of the money to the hospitals but he gives 10% of the money

    • @bobbobroski4253
      @bobbobroski4253 8 ปีที่แล้ว +2

      +max deem
      Canada *Corporation* Inc
      No one will do shit. Government control = Nazi, apperently.

    • @DeathTripp1355
      @DeathTripp1355 8 ปีที่แล้ว

      +max deem i was going to say the same thing!

    • @akrylik
      @akrylik 8 ปีที่แล้ว +1

      +max deem I knew somebody commented on that. I was going to. Lololol

  • @MissNebulosity
    @MissNebulosity 5 ปีที่แล้ว +22

    Kudos to this guy who runs the place and saw the uncleaned gel and said "It's clear there are improvements we need to make." I can only imagine though, that the cleaning staff were all probably fired for being whistleblowers. :(

    • @Liverpoolboy01
      @Liverpoolboy01 4 ปีที่แล้ว +2

      MissNebulosity he is waffling!

  • @copythat10_44
    @copythat10_44 6 ปีที่แล้ว +11

    Also from Doctors stethoscope not being disinfectant before using it on another patient.

  • @stageb2233
    @stageb2233 6 ปีที่แล้ว +20

    Now I know why the pump you full of antibiotics during a hospital stay... it's easier than properly cleaning.

  • @MsIzzyBella1
    @MsIzzyBella1 8 ปีที่แล้ว +122

    This has to stop. This is Canada 😂😂😭😭😭💀

    • @jaceecolette
      @jaceecolette 7 ปีที่แล้ว +4

      It's not funny it does have to stop

    • @phlarbus7821
      @phlarbus7821 7 ปีที่แล้ว

      +Jacee Spillman yeah it is the Canada part is funny

    • @nevaehp9815
      @nevaehp9815 7 ปีที่แล้ว +1

      +Jacee Spillman I agree

    • @Camelotsmoon
      @Camelotsmoon 7 ปีที่แล้ว +2

      lol it was pretty funny, but she still has a point, how could that happen in a first world country like it is.

    • @zoomzoom7209
      @zoomzoom7209 6 ปีที่แล้ว

      Provocateur why because we accept immigrates not funny at least we welcome other people from Pakistan etc

  • @kaunas888
    @kaunas888 8 ปีที่แล้ว +26

    As always salary increases for sociopathic CEOs, while basic cleaning gets ignored. Both government and private "health care" is a racket type monopoly, which is not held accountable. The management should be held personally criminally accountable for this life threatening incompetence. Only then will they take it seriously.

    • @xy7681
      @xy7681 8 ปีที่แล้ว +2

      +kaunas888 Every upper management position should be faulted for the failures of their team (as well as the "team"). That is their job after all.

    • @mycattookmykfc1488
      @mycattookmykfc1488 6 ปีที่แล้ว

      CEOs are not to blame the cleaning staff are

    • @katieismobile8898
      @katieismobile8898 4 ปีที่แล้ว +3

      @@mycattookmykfc1488 When cleaning staff are laid off to "save money" it is no longer the cleaning staff that is to blame entirely but the one who decided to lay the rest off.

  • @ottersimms7672
    @ottersimms7672 4 ปีที่แล้ว +4

    This is why I’m thankful my dads a cleaner! Had he not gone through and cleaned my grandads room, I don’t doubt things could have been bad.

  • @seekingeudaimonia6884
    @seekingeudaimonia6884 4 ปีที่แล้ว +4

    When she applied the gel with her bare hands 🤢

  • @andrewlee1385
    @andrewlee1385 7 ปีที่แล้ว +17

    The ceo seems like he does not give a crap

  • @swammies
    @swammies 8 ปีที่แล้ว +7

    "This has to stop. This is Canada!"
    Laughed way harder than I should have

  • @DymondCrystal
    @DymondCrystal 4 ปีที่แล้ว +9

    That reaction at 20:00 😂😂😂 priceless 😂😂

  • @Camelotsmoon
    @Camelotsmoon 7 ปีที่แล้ว +31

    Take 400k out of your budget, hire 2 or 3 more cleaners and bam, no need to take away anything else. Hospitals disgust me how much money they make and still they make excuses.

  • @laughingtiger101010
    @laughingtiger101010 4 ปีที่แล้ว +11

    They put my daughter in a room that had another patient with the gown and mask requirement. I told them a curtain between us wouldn't protect my daughter and we should be moved. I couldn't believe whatwe went through after a week in the hospital in hamilton ontario. Its so gross!

  • @hello-jy9hf
    @hello-jy9hf 4 ปีที่แล้ว +8

    "We have gelled this hospital."
    "Oh, okay," *nervously drinks water*

  • @justaveebit
    @justaveebit 7 ปีที่แล้ว +7

    I hated to see her cry 😭 I basically cried too!

  • @andyoldham1702
    @andyoldham1702 7 ปีที่แล้ว +33

    Kevin Smith just another sad example of a typical highly overpaid and grossly underachieving hospital administrator. Rather than admit to very serious problems, he recites the corporate nonsense about commitment to patients and talks about "cleaning opportunities" instead of facing the truth. The show ends with me certain this man will do nothing of significance to fix a BIG problem.

  • @garywhittaker6575
    @garywhittaker6575 4 ปีที่แล้ว +18

    Why weren't you wearing gloves while applying the gel to all those contaminated areas. You might have been making the problem worse!
    Ever heard about universal isolation?

  • @briannanikoleee
    @briannanikoleee 8 ปีที่แล้ว +34

    It's all about the money. That guy was lying so much it was ridiculous! He knows what's going on and he knows the cleaners won't come talk to him.

  • @ursula.m8265
    @ursula.m8265 6 ปีที่แล้ว +5

    Absolutely real! I used to work as a nursing assistant for 12 years and it is all true in all the hospitals. I never stepped inside my home with the shoes that I worked with. I don't miss that work at all. BTW... was in the USA so it is the same everywhere.

  • @ehrmanehrmann7115
    @ehrmanehrmann7115 4 ปีที่แล้ว +12

    Some of these cleaning marketplace exposes makes me feel bad for the untrained and over exerted cleaning staff that probably are the ones blamed for it when the hospital gets busted for being cheap and gross.

  • @hana-tg8pz
    @hana-tg8pz 7 ปีที่แล้ว +57

    I had c diff last October, i didn't know it was so serious though.

    • @samlsd9711
      @samlsd9711 6 ปีที่แล้ว +3

      Young and older patients are not the same. The immune system isn't the same either....

    • @ashleynault4968
      @ashleynault4968 6 ปีที่แล้ว +2

      Branden Kerr yes eventually you get better and no longer have the cdiff bacteria. They treat you with special antibiotics and if those don’t work you can have a stool transplant.

    • @hannahscott6604
      @hannahscott6604 6 ปีที่แล้ว +2

      hana can be. Thankfully they haven’t turned it into “the most life threatening disease ever” like all the other ones we have to be “immunized” for.

    • @katieismobile8898
      @katieismobile8898 4 ปีที่แล้ว

      @Connie. Hardman I would have died since I am immunosuppressed. Good thing I only got VRE I guess...

    • @katieismobile8898
      @katieismobile8898 4 ปีที่แล้ว

      @@ashleynault4968 oh wow I heard of those

  • @Xenophene01
    @Xenophene01 8 ปีที่แล้ว +15

    2 hours. Feces on the ground? Was it hidden or in plain sight?

    • @RingwelskiJacek
      @RingwelskiJacek 8 ปีที่แล้ว +10

      +Xenophene01 The nurse said they wiped it down best they could, but it was not disinfected by the clean staff until 2 hours later. Just because you can't see the crap on the floor doesn't mean it isn't covered in it.

  • @pandabr424
    @pandabr424 6 ปีที่แล้ว +5

    When i worked as a Charge Nurse in a nursing home, i would use my extra time to clean. Wipe bedrails, medcarts, iv machines, bedside tables..nurses station..anything. I wish people weren't so lazy

  • @annettemelnychuk5959
    @annettemelnychuk5959 7 ปีที่แล้ว +4

    I ended up getting really sick for almost 2 weeks because of waiting in the emerg for several hours sitting next to a person who was throwing up and being placed in a room next to another patient who was extremely sick as well. To top it all off my room was still dirty

  • @aperxmim
    @aperxmim 6 ปีที่แล้ว +8

    When you have a family member in the hospital, be sneaky, clean their room yourself, just like the hotels and many places, always carry some wipes with you, do not rely on the staff

    • @Lrussel5
      @Lrussel5 6 ปีที่แล้ว

      aperxmim I wouldn’t worry about being sneaky about it. I just take my cleaning wipes and do it.

  • @booboo-pe7le
    @booboo-pe7le 5 ปีที่แล้ว +4

    Denise, my deepest condolences for your loss. Prayers for your comfort from Alabama.

  • @jackie31933
    @jackie31933 4 ปีที่แล้ว +4

    Wow, I watch this as I’m in the waiting room while my mom is in surgery😬 this is just horrifying! I feel so deeply for the families put at risk❤️

  • @omegaman6616
    @omegaman6616 6 ปีที่แล้ว +4

    I love how their voices are changed and darkened like they're in fear for their lives

  • @sprinklefriend
    @sprinklefriend 7 ปีที่แล้ว +10

    Perhaps a case of "you get what you pay for."
    Canada is the worst in the developed world for hospital-acquired infections, many of which are "superbugs" which don't respond to treatment. If you have no option but to pay into government healthcare via your taxes, you should demand better.

  • @KrypptikkSoulslayer
    @KrypptikkSoulslayer 8 ปีที่แล้ว +11

    Gotta get me self a uv flashlight...

    • @singmysong1167
      @singmysong1167 6 ปีที่แล้ว +3

      haha, was thinking the same thing...and get some of that special gel to do investigative work, lol

  • @ken45y
    @ken45y 7 ปีที่แล้ว +10

    Dang, 10 min to clean for a C Diff room...

  • @ksnsejeheussuhehe489
    @ksnsejeheussuhehe489 8 ปีที่แล้ว +26

    I know this is besides the point but that white dudes head had hella wrinkles

    • @Sofi-bm6xt
      @Sofi-bm6xt 8 ปีที่แล้ว +5

      Oh that's a nice way to start a conversation that's awesone

  • @crystalbelle2732
    @crystalbelle2732 2 ปีที่แล้ว +2

    Sending prayers out to the one cleaner for the entire hospital!! As a house keeper cleaning is not an easy task!

  • @laughingtiger101010
    @laughingtiger101010 4 ปีที่แล้ว +4

    They only clean common areas if theres an outbreak

  • @nelsonta00
    @nelsonta00 6 ปีที่แล้ว +6

    The problem with CEOs is that they are not on the floor enough to see what's happening. Do they listen to the opinions of the staff? Can we fault them tho? Its their job to run a business, not saving people's lives so they don't understand how skimping those little things can be catastrophic.
    Either way, it was fortunate that he let himself get trapped by Erica so he has to play the nice guy in the end. This episodes needs a followup.

  • @rickm.8303
    @rickm.8303 7 ปีที่แล้ว +7

    THIS IS DISGUSTING. SOMEONE SHOULD FILE A LAWSUIT! THIS IS CANADA NOT CAMBODIA!

  • @infinitywolfgaming4890
    @infinitywolfgaming4890 8 ปีที่แล้ว +9

    This is madness... this is Canada!

  • @AngelaAlbertina
    @AngelaAlbertina 7 ปีที่แล้ว +8

    "We need go back to the budget to see what we have to do for cleaning." How about use your bonuses to hire more workers...

  • @kaunas888
    @kaunas888 8 ปีที่แล้ว +128

    And I thought that the corruption was bad in America.

    • @georgianykyforuk8419
      @georgianykyforuk8419 8 ปีที่แล้ว +12

      Yea it is

    • @tamarcalifa
      @tamarcalifa 8 ปีที่แล้ว +5

      we u.s.a. not the only place its all over the world

    • @tamarcalifa
      @tamarcalifa 8 ปีที่แล้ว +1

      MasterofPlay7 true true

    • @isaiahmacias6341
      @isaiahmacias6341 8 ปีที่แล้ว

      its worse

    • @AdamSmith-gs2dv
      @AdamSmith-gs2dv 7 ปีที่แล้ว +3

      Well since we don't have to rely on Government buracracy we can afford more cleaning staff.... Government healthcare = DMV quality healthcare!

  • @bookaddict24-7
    @bookaddict24-7 8 ปีที่แล้ว +2

    Watching this is tough. My dad was also 62 when he went into one of the hospitals in Ontario with pneumonia and got an infection while at the hospital. He died less than a week after he was admitted. This was 15 years ago and I'm so surprised and saddened by these events still happening.

  • @_RYEN_
    @_RYEN_ 7 ปีที่แล้ว +27

    so much for your free health care Canada

    • @chisel4164
      @chisel4164 7 ปีที่แล้ว +9

      it is free but that doesn't mean its quality care

    • @bikinggal1
      @bikinggal1 5 ปีที่แล้ว

      it's not FREE!! Parking fees outside of hospitals pay for it!! ;)

  • @Ayzlxn
    @Ayzlxn 6 ปีที่แล้ว +6

    13:51 This man is so rude! He has no care about complaints,deaths etc he just cares about the money like jeez!

  • @justinstojanoski-pearson6184
    @justinstojanoski-pearson6184 8 ปีที่แล้ว +6

    i hope that women sued

  • @ShORiiZO1
    @ShORiiZO1 4 ปีที่แล้ว +2

    Expose that hospital!!!

  • @MyMusicII
    @MyMusicII 6 ปีที่แล้ว +1

    My elderly mom was in the hospital for pneumonia. She is also asthmatic. A cleaner came in while I was there. She had one rag, dusted the window ledge first, then went over the bed rails with it, the seat of a chair and finally, she wiped down the portable table where my mom ate her meals. She then left. My mom and I just stared at each other, shaking our heads. No words were needed.

  • @kit6041
    @kit6041 8 ปีที่แล้ว +44

    This makes me wonder how bad it is down here in America

    • @lilmatthew1657
      @lilmatthew1657 8 ปีที่แล้ว +9

      Well in Canada they have free health care so they don't have as much funding to have the best cleaning out there.

    • @meg.4692
      @meg.4692 8 ปีที่แล้ว +9

      I'm pretty sure it's better in America, because after staff cleans the room they have to sign a card that they cleaned the room & if it's not cleaned properly they fire them

    • @jimmybob2478
      @jimmybob2478 8 ปีที่แล้ว +4

      Kit Caboodle Like they said, the healthcare in America is top-notch, in fact i'd definitely say the best in the world.It doesn't cost so much just because , you're paying for what you get.

    • @teamtoonity7554
      @teamtoonity7554 7 ปีที่แล้ว +1

      It's better in U.S

    • @furiosa1203
      @furiosa1203 6 ปีที่แล้ว +3

      Actually you are very wrong,
      thepatientfactor.com/canadian-health-care-information/world-health-organizations-ranking-of-the-worlds-health-systems/
      Canada is no better, we are 30, and you guys are 37.
      I found a lot of recent articles and this is the results
      www.independent.co.uk/news/health/16-countries-best-healthcare-world-a7976626.html
      nordic.businessinsider.com/the-16-countries-with-the-worlds-best-healthcare-systems-2017-1/
      However, I personally trust this site more,
      www.usnews.com/news/best-countries/articles/2017-01-11/10-countries-with-the-most-well-developed-public-health-care-systems-ranked-by-perception
      I am not bragging about Canada, but we ranked 2 in 2017, and third for public health care.. Canada has some very big issues! Like any other country, but before you state something, get the facts straight please. This site is pretty good
      From what I see, the Canadian public health system is ranked very high so I guess it solves that issue.

  • @gooseofspooks2500
    @gooseofspooks2500 4 ปีที่แล้ว +3

    Not suprised tbh.. I worked as a cleaner for a bit and everything had to be done as fast as possible, and this was in a kinda fancy hotel. I can only imagine how that is with a hospitals budget

  • @SoullessProductions
    @SoullessProductions 6 ปีที่แล้ว +2

    I usually don't comment on these videos. I do have to say out of at least 50 investigations this hospitol is the first to come on camera and say "we have an opportunity for improvement" and not deny factual information. Kudos to them!

  • @esquirroupetitossau-iraty2822
    @esquirroupetitossau-iraty2822 6 ปีที่แล้ว +2

    Truly tragic

  • @ShiningDialga
    @ShiningDialga 7 ปีที่แล้ว +9

    This is the problem with running public services as for-profit industries. The short-term high-yield profit mentality comes in to play and screws everybody else over.

    • @bjorksmom3028
      @bjorksmom3028 7 ปีที่แล้ว +2

      Yeah, you really shouldn't be able to profit from essential services like healthcare. It's just wrong.

  • @incognitostatus
    @incognitostatus 8 ปีที่แล้ว +7

    That's some freaky voice warp right there.

  • @clairehamilton8900
    @clairehamilton8900 3 ปีที่แล้ว +1

    I'm so sorry for Gary's family. My heart goes out to you. Hope you managed to find some kind of peace x

  • @sharonrobison8795
    @sharonrobison8795 4 ปีที่แล้ว +2

    Great Job! I very much love your show. I’m in the United States so it should tell you how much I enjoy all the work you all put into it.

  • @KuronoXD
    @KuronoXD 5 ปีที่แล้ว +4

    "If we need more cleaning... more cleaners, we are going to have to go back to the budget table and see what we can do less"
    Well, how about your salaries?

  • @Mamawolf_Venom
    @Mamawolf_Venom 8 ปีที่แล้ว +10

    i think they failed to protect the hospital staff who risked their jobs. damm just put their positions out to be easily narrowed down and the sucky voice editing. these interviewers don't care about them

  • @abby-of2zi
    @abby-of2zi 6 ปีที่แล้ว +2

    My mom used to be a nurse in a big hospital and worked many times a day. She was well known and was a good nurse, and was patient when patients screamed at her. Though, she said (about hospitals being dirty, "It's absolutely disgusting how other hospitals don't clean their items. You go to a hospital to get better, not worse."

  • @stephaniesmith5326
    @stephaniesmith5326 4 ปีที่แล้ว +2

    That's right! The CEO said we need more cleaners! That is a huge statement. It requires a follow-up. Thanks, CBC Marketplace for bringing awareness to Canadian issues.

    • @rosatorres7058
      @rosatorres7058 2 ปีที่แล้ว

      Hospitals need more cleaners , but , people with ethical values , no matter if you are houskeeper be honest and ethical when you work ! I was working at hospital and hotel for long time and ALWAS put ahead my best effort to clean , no for my salary , because always think each other , some times blamed the CEO , the time etc , but what about our self ? How honest we are in our job ?

  • @v3nu528
    @v3nu528 7 ปีที่แล้ว +6

    Welcome to the evils of socialized medicine.

  • @dazedconfuzed6
    @dazedconfuzed6 8 ปีที่แล้ว +11

    I find it funny that out of all the health professionals and the narrator, not one of them told the viewers C.Diff can and is commonly acquired by elderly from taking antibiotics. Since he status post pneumonia/antibiotics, it all makes sense.

  • @jackiehopkins5118
    @jackiehopkins5118 6 ปีที่แล้ว

    I'm so sorry for your loss

  • @unikornalien2656
    @unikornalien2656 4 ปีที่แล้ว +2

    It would be really great to get a follow up on this story. Both downtown Hamilton hospitals are looking questionable lately.