Today we fix the ice buildup issue in my GE refrigerator. Improve the efficiency of your fridge and stay away from costly repairs with this simple fix.
Excellent presentation. We were able to fix the problem without any trouble thanks to your guidance. We chose to snip off a bit of the end of the drip tube where the little ball of we dust had accumulated that blocked the whole system and caused the problem. Removed several pounds of ice. Many thanks.
I’m so happy to hear it helped you out! Wow that’s a lot of ice lol. Don’t forget to check it once year to make sure it isn’t clogged again. Thanks so much for watching!
Thanks Eric. We had the same problem. Two hours start to finish. We used a hair dryer to speed up the ice removal and we were able to move the entire ice sheet at the bottom as well as clearing the ice under the drip tray. Now I know to check that drip tube.
Thank you and this is helpful, but my GE Profile French Door, extra drawer, bottom freezer unit is 6 MONTHS OLD... and it's the THIRD fridge they've brought to my house because of various defects/problems. I have thick ice on the bottom of the freezer DRAWER, not the floor of the freezer. My question is ONE: Why should you or I or anyone have to do this to the freezer, and TWO: WHY should I have to do it to a 6 month old fridge/freezer. I WILL NEVER BUY a GE product again.. and I live in Louisville, KY, where once upon a time, GE was king.
It’s sad what GE has become. It used to be one of the American giants that lead the world in developing all kinds of technologies. Now it’s no better than any other mid level brand. I also despise GE appliances and the only reason I have them is because they were in the house when we bought it. I feel your pain and I would go with another brand if you have the option. Thanks for watching!
Brought one and in six months I had to called them to get it repaired, it was repaired a little less than months ago, I had to call them again, lots of frost on the door and inside. They need to fixed the problem or stop selling them. It’s really frustrating, coming home and not sure your refrigerator will be working. GE was one of the best. I don’t know what happened.
Thanks a ton for this. I have this same problem. Did the whole removal of the back "wall" and unclogged the tube. After some time - over a year or 2 - the floor started icing up. I hated the project so much, I just de-ice the bottom w/ hot water and scraper to lift it. But it's getting more frequent. I didn't know about the back access and will try that next. I just can't understand why GE makes such flawed products. Our entire set has had issues pretty early on.
@@billshadel8550 GE has gone too long on just its established reputation. It’s truly a shame. They don’t seem to innovate any more and are happy with producing a mediocre product. I hope you are able to get this fixed. Keep me posted and thanks for watching!
Thanks a lot, I was under the impression I had to keep removing ice every month on the bottom as I couldn't find the drain plug. Great video and now I know how to fix it! You are da man and may God Bless you and your family for helping others save money 🙏🏾
Thank you so much my friend! I hope you can get it fixed easily. Let me know how you make out. May God bless you and your family as well! Thanks for watching!
Thanks Eric, same fridge (7 years old) same problem. First we discovered water on the floor and ice under freezer bin and cleaned it out then after finding your great video realized our work wasn’t done. Used a hair dry to assist in the job also discovered I’m not the only one in America that cleans the coils under the fridge. Great video thanks..
I'm glad I found this video. I purchased an entire kitchen worth of GE profile appliances. I have been removing the ice at the bottom of the freezer almost on a monthly basis and twice we have had repair come out to unplug the drain but now it is no longer under warranty. Never in my life have I had a refrigerator that required you to constantly unclog a drain every couple of months. We've also had to replace the dishwasher when it was only 5 years old and the microwave. Knowing this I will probably just automatically check that hose in the back every 6 months instead of waiting until my kitchen has water all over.
Yeah that’s a good idea. Stay ahead of it and you should have no problems. I also have a house full of GE appliances and I have already had to replace the washer, dryer and water heater as well as multiple repairs to my dishwasher and fridge. GE is not what it once was 😞. As they die they are being replaced by other brands. Thanks for watching!
Thank you so much for this! Just completed the same fix after watching your video. Used the hairdryer to speed things up and read the comments about removing the ice maker that we have. So extremely helpful
This was great! Super helpful. I wouldn't have caught the ice under the metal tray in the freezer without your help. I did find using an aluminum pan (long flat baking one) was even more helpful than the bowl. It caught almost all of the ice. Thank you for posting this. We will definitely follow you!
Thank you so much! I really appreciate the feedback and I’m so glad that it helped you fix the issue. A sheet pan is a great idea for catching the ice. Hopefully others see this comment too! Thanks for watching and the sub!
After thinking my KitchenAid French door with a lower freezer drawer just needed a new gasket, and that didn’t work. I found out what you are finding. I did take out the evaporator/fan panel in the back of the freezer drawer and took about an hour to melt all the ice and frost. Then I took the back panel the rear of the unit to explode the evaporator drain pipe with the black rubber grommet/nipple. It was plugged. This refrigerator is 12 years old and that part was never checked or cleaned. Once I learned from these videos how easy it was to fix. Problem solved. Thanks. The toltal job took about 2 hours but most of that was just working with a hair dryer and getting rid of ice in the system.
This video helped out tremendously. I have the exact same fridge with the same problem. Had me scratching my head wondering why so much water was building up at the bottom of my freezer. Especially since I don't have water hooked up for the ice maker or water dispenser. I'm glad you made this video. It was more helpful than anything I could find on the GE website. Thanks for taking the time to show us uneducated, public school taught, Dads lol 😆
Outstanding!! Clear, concise, well lit, straightforward. This was by far the BEST step by step on the web. Not only did it show how to fix the issue, it covered the pitfalls to avoid. HIGHLY RECOMMEND! Thank you SO much - it saved a $$$ house call!
Thanks for the video Same issue and this was a great help. If I can just add 1 thing for those with the ice maker. Removing it was 1 screw which was clearly visible. Then the part that took me 10 frustrating minutes To figure out is that it slides forward on these plastic pins which slide into the ice maker . Thanks again greatly appreciate the time and effort you out in to make these.
Thanks for the great feedback! Also, thank you for the addition. My ice maker is up top so I don’t have any experience with the style you have. Hopefully it will help someone else out. Thanks again!
Can’t thank you enough for your thorough and informative video. Saved me a lot in a service call as well as having to wait days for help and likely more loss of food. Thank you so much!!
You da man! I have watched several of these videos from other people trying to fix this issue and yours was the one that gave me the confidence to tackle this repair. I followed your step-by-step video and it worked!! Thank you for saving me the $300.00 service call.👍
I DID IT! Thanks to your video. I did run into some issues though as my freezer has an icemaker. I literally had to take EVERYTHING that was attached (icemaker, shelves, slides, door frame, etc.) out of the freezer in order to access that back panel, but I managed it. :) Thanks again for posting.
Excellent video. Thanks. I'm going to tackle the problem on my fridge after watching the Lions play SF. I will check the small fan at the same time for issues and replace if needed. Thanks.
Thanks. I have the same issue with my KitchenAid refrigerator bottom drawer freezer. I have had the back off my unit several times but never checked the drain tube. I think you have pointed me in the correct direction.
@@dadfixdit It was a clogged black rubber drain valve that blocked the drain tube. I was able to clean it and reinstall. It did take a couple of hours since the evaporator coils, and the drain system were solid ice. Once I got rid of all the ice, ran a few cups of hot water threw the system to make sure is was clear, it all went back together. No parts needed. Just my time. Now I will put that on the preventive maintenance list about once a year. This is a 12 year old refrigerator that has never had that valve cleaned. BTW it is a Kitchenaid model - here is what I wrote for my neighbors who have the same model. If you have a KitchenAid French Door - bottom freezer drawer - Model KFIS20XVMS11, you may have found water dripping on the floor from the freezer drawer on occasion. When you look into the freezer there is no apparent source of water - just a sheet of ice on the floor of the compartment. There are apparently a couple of possible sources. One being a failed drawer gasket allowing humid air into the freezer causing frost and ice. I now know what a more common cause of the ice buildup and water leak is. It is caused by a plugged freezer evaporator coil and fan drain system - located behind a panel in the back of your freezer drawer. Also the problem drain pipe and rubber valve that drains into an evaporator pan in the bottom of your refrigerator - access panel at the back an bottom of the unit. When your freezer goes into defrost mode it melts accumulated frost and ice on the evaporator coils and the water is supposed to drain (drip) through the pipe rubber drip valve where it will just evaporate into the air. When that drain, pipe, and/or rubber drip valve get clogged the water stay in the drain, freezes when the defrost cycle ends and builds up. All it should take to solve the problem is to remove the lower back panel of your refrigerator (1/4” nut driver), hand remove the gray drip slide/tube, pull off, the rubber drip valve from the pipe and clean it. That is all you have to do as “preventive maintenance”. Put it back together and you are good to go. A 20 minute job. If however. you have gotten to the point where the pipe and system has already been blocked with ice, then you will have to get the accumulated ice out. One option is to just turn off the refrigerator freezer for sever hours and let it melt. Or you can do what I did and take the freezer compartment apart to clean it and remove all the ice. That was a 2 hour job with a hair dryer. Here are some photos that help explain the process. Now I know way more about the operation of a refrigerator/freezer than I ever wanted. But I also don’t need to buy a new one or pay for a couple of hours of a repair person.
I had the same issue within two weeks of buying a ge fridge. I took it apart after watching all the you tube videos and read the manual. Two things: my first problem was the leveling of the fridge. The manual clearly says the fridge needs to tilted about 10-15 degree backwards for the condensation to drain properly. Although I had it professionally installed the installers never did this. The fridge comes with leveling feet at the front. You have to raise the front of the fridge by turning those feet to make it higher so it is slightly tilted backwards. In my case leveling the feet was not enough since our kitchen floor is slightly sloped inward. I had to put some wedges underneath the feet to make it tilting backwards. The second problem was the drip tube as the maker of this video pointed out. My drip tube is “J” shaped and comes with a lot of gooey stuff to hold it in place from the manufacturer which eventually gets clogged. I cleaned up all that gooey stuff and put a wedge underneath to hold it in place (probably didn’t have to). Problem solved. No issues for a year so far.
Thanks for the advice! My particular model calls for the fridge to be completely level but others may need a tilt and definitely something to look out for. I know most of us don’t want read manuals anymore lol. Thanks for watching!
Man you saved my life! Perfect video for this problem. Followed step by step and problem gone. Have a reminder on my phone to check tube every year. Thank you!
So happy to hear that it helped you out. Yeah, definitely check it. A subscriber reminded me to check mine a few months ago. Thankfully it was still clear. Thanks for watching!
So happy to hear that you got it fixed! Great job! Thanks for watching. And please check out my latest video, get subbed up and comment for a chance to win a multimeter set to celebrate 1k subs.
I think typically there is a delay. I’m guessing it’s until the system begins producing cold air. If it never kicks on you might want to just check your connections.
Hi, very helpful! I completed the steps. I notice there is freezing in the refrigerator (GE CAFE). Would this be related to the freezing in the freezer? thank you.
Thank you! I hope it helped you out. As far as the freezing in the fridge portion I think it could be due to a number of issues. Check to make sure a door gasket isn’t leaking, make sure no vents are blocked or frozen shut and make sure the temp isn’t set too low. Thanks for watching!
@@charlies9344 I suppose it could be. I’m not an appliance tech so I wouldn’t swear to anything I haven’t put my hands on myself. Definitely go through the obvious stuff. If the freezer seems to be freezing properly and you don’t have any excess moisture then it could be a blocked return. But I dunno, anything is possible with these things. Let me know how you make out.
Thank you - great video! I was able to follow along even with a slightly different model. But despite taking everything apart, and fully defrosting the glacier, I still can't get water to drain through the drain in the refrigerator interior (at back middle, the small metal hole). I can feed a plastic wire (a drain cleaning tool) down the hole ~18", but no more, and any hot water I try to put through doesn't go anywhere. Any ideas??
Have you removed the back panel Of the fridge to access the drain pan and tube that feeds down to make sure there isn’t a blockage? Some of them also feed Into a little pan that sits on top of the compressor and the drain line almost acts like a “j trap” and those can get clogged. Trace the line at the back and I think you will find your problem. Good luck! And thanks for watching 😊
It did fix it. Check out the comments too, there’s lots of people who it has also worked for. I agree, I do not like GE, but don’t spend the money unless you have to. Try to fix it. You just need to check it every so often. Thanks for watching!
It shouldn’t, but if you have a bottom ice maker the cause of your ice accumulation could be an issue with the ice maker supply line which would in turn cause problems there. You would need to verify the lines going to the ice maker and also make sure nothing is obstructing the little fill spout or that no ice has accumulated on it.
You’re welcome! The people who owned our home before us actually had the wall cut away so that the fridge would fit flush in its spot. It’s only the stairway to our basement so it worked out, but yes it’s not typical. Thanks for watching!!
That’s a great question. I’m now running into the same problem. If you pull your drawer out you may see ice buildup on the left side towards the back. I need to investigate and figure out how to fix it. Keep an eye out for a new video if I figure it out
So same process I found for the refrigerator bottom drawer. It was Frozen solid. However I did find after the fact the fridge/freezer can defrost itself then all you’ll need to do is flush the line to make sure it’s free of obstruction. There is also a diagnostics menu you can access on main panel to which can display a code to let you know what’s not working. 👍 googled model and diagnostics👍
Yes, I believe that’s how it works on most refrigerators and freezers. Typically they are near the compressor or a fan that warms/blows on the water to help it evaporate
@@dadfixdit try to keep u updated. I figure the reason the drain hole initially froze was because that little rubber drip coupler got clogged and backed the whole system up
Quick question! When i plugged back in my fan, after I then plugged in my fridge, the fan didn’t turn on right away. Is that normal/ok? Does the freezer fan only turn on at certain points?? This vide was sooooo helpful . Thank you!
I wouldn’t worry about it not turning on right away. They are usually thermostatically controlled so the compressor may have to run for a while first before it calls for the fan. Just check on it periodically. So glad it helped you and thanks for watching!
@@ARamzze thank you so much, thanks really generous of you! I don’t have Patreon or anything but there should be a button for SuperThanks under the video if you wanted to do that but please don’t feel any obligation to. If you don’t see it could you let me know because I have been noticing some glitches today with TH-cam. Thanks again!
If memory serves, which sometimes it doesn’t lol, there are clips at the front that release it from the slides and you can pick it up and out. If that doesn’t work let me know and I’ll do mine again.
Did you pour a little hot water down through the drain to make sure it’s not clogged with some crumbs or something that may have fallen in there? Also check your seals to make sure you’re not getting humid room air circulated into the fridge/freezer. Thanks for watching.
Gee, you found and even showed the problem more than once. How about instead of ‘…keep the drain plug…’ clean, you make those small slits LARGER? I had this problem last year and made those slits bigger. Now, that sludge like material (probably from hard water deposits) has no time to build up and clog those slits. Or, in your case, pull that refrigerator out periodically (ideally before the slits clog off again) and clean those slits again. I preferred to fix the problem one time.
I agree with you that it’s a poor design but I try not to recommend too many modifications on TH-cam because I don’t want people to break things worse than they were. Thanks for watching!
@@dadfixdit for clarification, I intended to take that plug out to my shop and drill two neat little 1/8” holes. But when I grabbed the end of that plug, the end just cracked off. I figured that the holes were now large enough and there was no harm seeing if it worked. One presenter posted a replacement part that had one single hole about 3/8’ or larger in the middle. That’s what inspired me to make the problematic slits larger. I guessed that those slits were only to inhibit ambient air infiltration, but it dawned on me that opening the door allowed more ambient air in than that little opening. Since the first one was so brittle that it cracked, I ended up doing the same thing to the other tube. I’m 77 with one leg that won’t bend more than 90 degrees so getting on the floor is a chore. Doing that ‘fix’ one time was fine with me. Leaving those slits small only requires one more task for your periodic maintenance schedule. Just don’t forget and hope the sediment doesn’t build up faster than before. Take Care.
@@feversol I completely understand and get why you’d want the once and done approach. Makes total sense. And thanks for reminding me, I do need to check into it again and make sure it’s not clogging. Don’t stop fixing things and thanks for watching!
Thank you so much! That means more to me than I can tell you. I hope the video helped you out. You should be proud of yourself for fixing it. Thanks for watching 😊!
Excellent presentation. We were able to fix the problem without any trouble thanks to your guidance. We chose to snip off a bit of the end of the drip tube where the little ball of we dust had accumulated that blocked the whole system and caused the problem. Removed several pounds of ice. Many thanks.
I’m so happy to hear it helped you out! Wow that’s a lot of ice lol. Don’t forget to check it once year to make sure it isn’t clogged again. Thanks so much for watching!
Thanks Eric. We had the same problem. Two hours start to finish. We used a hair dryer to speed up the ice removal and we were able to move the entire ice sheet at the bottom as well as clearing the ice under the drip tray. Now I know to check that drip tube.
Hey Ken, so glad to hear that it worked for you! Thanks for watching and Merry Christmas!
Thank you so much! We had this exact problem and your easy to follow guidance got the problem resolved in a little over an hour.
Great work! I’m so glad it helped you out. You should be proud of getting it done yourself. Thanks for watching!
Thank you and this is helpful, but my GE Profile French Door, extra drawer, bottom freezer unit is 6 MONTHS OLD... and it's the THIRD fridge they've brought to my house because of various defects/problems. I have thick ice on the bottom of the freezer DRAWER, not the floor of the freezer. My question is ONE: Why should you or I or anyone have to do this to the freezer, and TWO: WHY should I have to do it to a 6 month old fridge/freezer. I WILL NEVER BUY a GE product again.. and I live in Louisville, KY, where once upon a time, GE was king.
It’s sad what GE has become. It used to be one of the American giants that lead the world in developing all kinds of technologies. Now it’s no better than any other mid level brand. I also despise GE appliances and the only reason I have them is because they were in the house when we bought it. I feel your pain and I would go with another brand if you have the option. Thanks for watching!
Brought one and in six months I had to called them to get it repaired, it was repaired a little less than months ago, I had to call them again, lots of frost on the door and inside. They need to fixed the problem or stop selling them. It’s really frustrating, coming home and not sure your refrigerator will be working. GE was one of the best. I don’t know what happened.
Three months ago.
My exact problem. Hardest part was getting all my crap out of freezer! Thank you!
So very welcome. Glad the video helped you. Thanks for watching !!
Thanks a ton for this. I have this same problem. Did the whole removal of the back "wall" and unclogged the tube. After some time - over a year or 2 - the floor started icing up. I hated the project so much, I just de-ice the bottom w/ hot water and scraper to lift it. But it's getting more frequent. I didn't know about the back access and will try that next. I just can't understand why GE makes such flawed products. Our entire set has had issues pretty early on.
@@billshadel8550 GE has gone too long on just its established reputation. It’s truly a shame. They don’t seem to innovate any more and are happy with producing a mediocre product. I hope you are able to get this fixed. Keep me posted and thanks for watching!
Thanks a lot, I was under the impression I had to keep removing ice every month on the bottom as I couldn't find the drain plug. Great video and now I know how to fix it! You are da man and may God Bless you and your family for helping others save money 🙏🏾
Thank you so much my friend! I hope you can get it fixed easily. Let me know how you make out. May God bless you and your family as well! Thanks for watching!
Thanks Eric, same fridge (7 years old) same problem. First we discovered water on the floor and ice under freezer bin and cleaned it out then after finding your great video realized our work wasn’t done. Used a hair dry to assist in the job also discovered I’m not the only one in America that cleans the coils under the fridge. Great video thanks..
Thanks so much for the great feedback, it means a lot! The hair dryer is a good idea, definitely can speed things up. Thanks for watching!!
Thank you for the hair dryer idea. We did this all yesterday and it definitely sped up the process!
I'm glad I found this video. I purchased an entire kitchen worth of GE profile appliances. I have been removing the ice at the bottom of the freezer almost on a monthly basis and twice we have had repair come out to unplug the drain but now it is no longer under warranty. Never in my life have I had a refrigerator that required you to constantly unclog a drain every couple of months. We've also had to replace the dishwasher when it was only 5 years old and the microwave. Knowing this I will probably just automatically check that hose in the back every 6 months instead of waiting until my kitchen has water all over.
Yeah that’s a good idea. Stay ahead of it and you should have no problems. I also have a house full of GE appliances and I have already had to replace the washer, dryer and water heater as well as multiple repairs to my dishwasher and fridge. GE is not what it once was 😞. As they die they are being replaced by other brands. Thanks for watching!
You are amazing! Fixed our GE Profile freezer problem this morning thanks to your video. Thank you for posting it. Saved us $$$!
You are so very welcome! I’m so thankful the video helped you. You should be proud of yourself for fixing it too! Thanks for watching!
DUDE!!!!! You are Amazing!! That Was The Problem And it was EASY to fix! Blessings on You and your Family❤
So glad it helped! Any time we can fix it ourselves it’s a win! God Bless you and your family as well, and Merry Christmas! Thanks for watching!
Thank you so much for this! Just completed the same fix after watching your video. Used the hairdryer to speed things up and read the comments about removing the ice maker that we have. So extremely helpful
Glad you fixed it yourself! Go you! Very happy that the video helped you. Thanks for watching and Happy New Year 🎆!
This was great! Super helpful. I wouldn't have caught the ice under the metal tray in the freezer without your help. I did find using an aluminum pan (long flat baking one) was even more helpful than the bowl. It caught almost all of the ice. Thank you for posting this. We will definitely follow you!
Thank you so much! I really appreciate the feedback and I’m so glad that it helped you fix the issue. A sheet pan is a great idea for catching the ice. Hopefully others see this comment too! Thanks for watching and the sub!
After thinking my KitchenAid French door with a lower freezer drawer just needed a new gasket, and that didn’t work. I found out what you are finding. I did take out the evaporator/fan panel in the back of the freezer drawer and took about an hour to melt all the ice and frost. Then I took the back panel the rear of the unit to explode the evaporator drain pipe with the black rubber grommet/nipple. It was plugged. This refrigerator is 12 years old and that part was never checked or cleaned. Once I learned from these videos how easy it was to fix. Problem solved. Thanks. The toltal job took about 2 hours but most of that was just working with a hair dryer and getting rid of ice in the system.
Great job! So happy you were able to get it fixed. Just remember to check that drain once a year or so. Thanks for watching!
This video helped out tremendously. I have the exact same fridge with the same problem. Had me scratching my head wondering why so much water was building up at the bottom of my freezer. Especially since I don't have water hooked up for the ice maker or water dispenser.
I'm glad you made this video. It was more helpful than anything I could find on the GE website. Thanks for taking the time to show us uneducated, public school taught, Dads lol 😆
Wow, thanks for the great feedback! I’m so happy that it helped you out. Calling for service just costs too much $ these days. Thanks for watching!
Outstanding!! Clear, concise, well lit, straightforward. This was by far the BEST step by step on the web. Not only did it show how to fix the issue, it covered the pitfalls to avoid. HIGHLY RECOMMEND! Thank you SO much - it saved a $$$ house call!
Thank you so much Neil! I love hearing these stories. I’m so happy it helped you fix the issue. Thanks for watching!
Thanks for the video
Same issue and this was a great help. If I can just add 1 thing for those with the ice maker. Removing it was 1 screw which was clearly visible. Then the part that took me 10 frustrating minutes
To figure out is that it slides forward on these plastic pins which slide into the ice maker . Thanks again greatly appreciate the time and effort you out in to make these.
Thanks for the great feedback! Also, thank you for the addition. My ice maker is up top so I don’t have any experience with the style you have. Hopefully it will help someone else out. Thanks again!
Thank you for the ice maker tip!! Came looking in the comments to see how to remove ours as well
Now only if you had a video to fix the icemaker on my french door that would be great.😅
I’m so glad I found your video! There’s so many videos but none were like our refrigerator. Thank you for sharing your expertise!
I’m glad you found it too! I hope it was helpful. Thanks so much for watching!
Can’t thank you enough for your thorough and informative video. Saved me a lot in a service call as well as having to wait days for help and likely more loss of food. Thank you so much!!
You are very welcome. I love hearing stories like this. Makes my day! Thanks for watching!
You da man! I have watched several of these videos from other people trying to fix this issue and yours was the one that gave me the confidence to tackle this repair. I followed your step-by-step video and it worked!! Thank you for saving me the $300.00 service call.👍
So very welcome! Glad to hear it helped. Thanks for watching!!
I am gonna show this video to my husband as soon as he gets home! We are having this issue with our fridge.
I hope it helps. Please keep me posted. I’d love to know how you make out. Thanks for watching!
To heck with "showing this video to my husband." I'm going to tackle this one myself, thanks to the video!
I DID IT! Thanks to your video. I did run into some issues though as my freezer has an icemaker. I literally had to take EVERYTHING that was attached (icemaker, shelves, slides, door frame, etc.) out of the freezer in order to access that back panel, but I managed it. :) Thanks again for posting.
Excellent video. Thanks.
I'm going to tackle the problem on my fridge after watching the Lions play SF.
I will check the small fan at the same time for issues and replace if needed.
Thanks.
Thank you much! I hope you can get your fridge fixed. Keep me posted as to how it goes. Thanks for watching! Maybe this will be the Lions year?
Thanks so much for making this. I had the same problem with the same fridge. Could not have fixed it without you.
Thanks so much! I’m really happy that it helped you. Thanks for watching!
I had the exact same issue with the exact same refrigerator. This video was spot on and fixed the issue. Thanks!!!
So happy to hear that it helped you! Thanks for the great feedback and thanks for watching!
Thanks. I have the same issue with my KitchenAid refrigerator bottom drawer freezer. I have had the back off my unit several times but never checked the drain tube. I think you have pointed me in the correct direction.
Thank you much! Let me know what you find when you take a look at the drain. Thanks for watching!
@@dadfixdit It was a clogged black rubber drain valve that blocked the drain tube. I was able to clean it and reinstall. It did take a couple of hours since the evaporator coils, and the drain system were solid ice. Once I got rid of all the ice, ran a few cups of hot water threw the system to make sure is was clear, it all went back together. No parts needed. Just my time. Now I will put that on the preventive maintenance list about once a year. This is a 12 year old refrigerator that has never had that valve cleaned. BTW it is a Kitchenaid model - here is what I wrote for my neighbors who have the same model. If you have a KitchenAid French Door - bottom freezer drawer - Model KFIS20XVMS11, you may have found water dripping on the floor from the freezer drawer on occasion. When you look into the freezer there is no apparent source of water - just a sheet of ice on the floor of the compartment.
There are apparently a couple of possible sources. One being a failed drawer gasket allowing humid air into the freezer causing frost and ice.
I now know what a more common cause of the ice buildup and water leak is. It is caused by a plugged freezer evaporator coil and fan drain system - located behind a panel in the back of your freezer drawer. Also the problem drain pipe and rubber valve that drains into an evaporator pan in the bottom of your refrigerator - access panel at the back an bottom of the unit.
When your freezer goes into defrost mode it melts accumulated frost and ice on the evaporator coils and the water is supposed to drain (drip) through the pipe rubber drip valve where it will just evaporate into the air. When that drain, pipe, and/or rubber drip valve get clogged the water stay in the drain, freezes when the defrost cycle ends and builds up.
All it should take to solve the problem is to remove the lower back panel of your refrigerator (1/4” nut driver), hand remove the gray drip slide/tube, pull off, the rubber drip valve from the pipe and clean it. That is all you have to do as “preventive maintenance”. Put it back together and you are good to go. A 20 minute job.
If however. you have gotten to the point where the pipe and system has already been blocked with ice, then you will have to get the accumulated ice out. One option is to just turn off the refrigerator freezer for sever hours and let it melt. Or you can do what I did and take the freezer compartment apart to clean it and remove all the ice. That was a 2 hour job with a hair dryer.
Here are some photos that help explain the process.
Now I know way more about the operation of a refrigerator/freezer than I ever wanted. But I also don’t need to buy a new one or pay for a couple of hours of a repair person.
I had the same issue within two weeks of buying a ge fridge. I took it apart after watching all the you tube videos and read the manual. Two things: my first problem was the leveling of the fridge. The manual clearly says the fridge needs to tilted about 10-15 degree backwards for the condensation to drain properly. Although I had it professionally installed the installers never did this. The fridge comes with leveling feet at the front. You have to raise the front of the fridge by turning those feet to make it higher so it is slightly tilted backwards. In my case leveling the feet was not enough since our kitchen floor is slightly sloped inward. I had to put some wedges underneath the feet to make it tilting backwards. The second problem was the drip tube as the maker of this video pointed out. My drip tube is “J” shaped and comes with a lot of gooey stuff to hold it in place from the manufacturer which eventually gets clogged. I cleaned up all that gooey stuff and put a wedge underneath to hold it in place (probably didn’t have to). Problem solved. No issues for a year so far.
Thanks for the advice! My particular model calls for the fridge to be completely level but others may need a tilt and definitely something to look out for. I know most of us don’t want read manuals anymore lol. Thanks for watching!
Man you saved my life! Perfect video for this problem. Followed step by step and problem gone. Have a reminder on my phone to check tube every year. Thank you!
So happy to hear that it helped you out. Yeah, definitely check it. A subscriber reminded me to check mine a few months ago. Thankfully it was still clear. Thanks for watching!
Thanks for the easy instructions! Worked !! Got it cleaned and back together in 45 minutes…
Nice work! Glad it helped. Thanks for watching!!
Thank you, this video fixed my fridge leaking water as well. Appreciate it.
So happy to hear that it helped you fix the fridge! You should be proud of getting it done yourself! Thanks for watching.
Thank You! Exactly my problem and exactly the fix. I appreciate the help.
So glad that it helped you out! You should be proud of fixing it yourself too! Thanks for watching!
This video gave me courage to fix this problem. It was a pain but done! Blessings to you!
Fantastic! I’m proud of you for tackling it yourself and I’m so happy the video helped you. Thanks for watching!
Thanks so much for this video - it was so helpful! Fixed the issue in about 3 hours. There was a ton of ice!
You are so very welcome. I’m happy to hear that it helped you out. Just keep an eye on it and make sure it doesn’t clog again. Thanks for watching!
great video - fixed my problem! the culprit was the clogged tube in the back.
So happy to hear that you got it fixed! Great job! Thanks for watching. And please check out my latest video, get subbed up and comment for a chance to win a multimeter set to celebrate 1k subs.
Thank you so much for this excellent video! It was very easy to follow and solved our leaking freezer issue!
You are so very welcome! I’m so happy it helped you. Thanks for watching!
Thank you. That was exactly what my issue was. Thanks for the information!!
You are very welcome. So happy to have helped! Thanks for watching!
@@dadfixdit this was the second time I’ve had to deice my freezer. It never occurred to me to check the drain hose. Mine was plugged solid.
great camera work.
Thanks much! And thanks for watching!
thank you!!! This was an awesome easy video. Very helpful! 😊
You are so very welcome! Glad to hear it helped. Thanks for watching 😊
Thank you , I greatly appreciate your video!
You’re so very welcome! Hope you found it helpful. Merry Christmas and thanks for watching!
After following all your steps (thank you) the freezer fan doesn't start right up. Should the fan start right away or is there a delay?
I think typically there is a delay. I’m guessing it’s until the system begins producing cold air. If it never kicks on you might want to just check your connections.
Wondering if you can just turn off the circuit and let it defrost. And let the whole thing drain down, then turn back on the circuit.
You definitely could if you have somewhere to put all the food. But you would still have to unclog the drain tube. Thanks for watching!
Great job!
Thank you! I hope it helped you. Thanks for watching!
Hi, very helpful! I completed the steps. I notice there is freezing in the refrigerator (GE CAFE). Would this be related to the freezing in the freezer? thank you.
Thank you! I hope it helped you out. As far as the freezing in the fridge portion I think it could be due to a number of issues. Check to make sure a door gasket isn’t leaking, make sure no vents are blocked or frozen shut and make sure the temp isn’t set too low. Thanks for watching!
@@dadfixdit May I ask, could it be the evaporator fan?
@@charlies9344 I suppose it could be. I’m not an appliance tech so I wouldn’t swear to anything I haven’t put my hands on myself. Definitely go through the obvious stuff. If the freezer seems to be freezing properly and you don’t have any excess moisture then it could be a blocked return. But I dunno, anything is possible with these things. Let me know how you make out.
Thank you! Your content was exactly what I needed! TH-cam
So happy to hear that it helped! Great job in taking on the challenge yourself! Thanks for watching 😊
Thanks Inlaws have the same problem
You’re very welcome! Hope it helps you out. Thanks for watching!
Thank you - great video! I was able to follow along even with a slightly different model. But despite taking everything apart, and fully defrosting the glacier, I still can't get water to drain through the drain in the refrigerator interior (at back middle, the small metal hole). I can feed a plastic wire (a drain cleaning tool) down the hole ~18", but no more, and any hot water I try to put through doesn't go anywhere. Any ideas??
Have you removed the back panel
Of the fridge to access the drain pan and tube that feeds down to make sure there isn’t a blockage? Some of them also feed Into a little pan that sits on top of the compressor and the drain line almost acts like a “j trap” and those can get clogged. Trace the line at the back and I think you will find your problem. Good luck! And thanks for watching 😊
Thanks!
Wow, thanks so much! My first one 😊. I’ll always remember! Thanks for watching!
Did this actually fix it? Did you still have a more leaking? I’m considering getting a new fridge and different brand!
It did fix it. Check out the comments too, there’s lots of people who it has also worked for. I agree, I do not like GE, but don’t spend the money unless you have to. Try to fix it. You just need to check it every so often. Thanks for watching!
We have same issue .. thank you .. would this effect the ice maker at all as far as making Ice?
It shouldn’t, but if you have a bottom ice maker the cause of your ice accumulation could be an issue with the ice maker supply line which would in turn cause problems there. You would need to verify the lines going to the ice maker and also make sure nothing is obstructing the little fill spout or that no ice has accumulated on it.
Thanks for this vid! How is it that you have access to the back of your fridge without having to completely pull it out from its regular position?
You’re welcome! The people who owned our home before us actually had the wall cut away so that the fridge would fit flush in its spot. It’s only the stairway to our basement so it worked out, but yes it’s not typical. Thanks for watching!!
I have a leak problem as well but it's obviously the water dispenser
Where is it leaking?
Thanks you Sir
You are very welcome my friend! I hope it was helpful. Thanks for watching!
Thank you exactly what I needed
You’re very welcome! I hope it helps you. Let me know how it turns out. Thanks for watching!
So this is happening inside my refrigerator on the bottom drawer is there a separate drain for that? Same process?
That’s a great question. I’m now running into the same problem. If you pull your drawer out you may see ice buildup on the left side towards the back. I need to investigate and figure out how to fix it. Keep an eye out for a new video if I figure it out
So same process I found for the refrigerator bottom drawer. It was Frozen solid. However I did find after the fact the fridge/freezer can defrost itself then all you’ll need to do is flush the line to make sure it’s free of obstruction. There is also a diagnostics menu you can access on main panel to which can display a code to let you know what’s not working. 👍 googled model and diagnostics👍
Thank You!!!!😁
You are very welcome. I hope it helped you. Thanks for watching!
@@dadfixdit Yes!!
So the water that is collected by the tube (if open) normally goes to a drip pan at the bottom of the refrigerator and evaporates?
Yes, I believe that’s how it works on most refrigerators and freezers. Typically they are near the compressor or a fan that warms/blows on the water to help it evaporate
Honestly i cut the tip of that rubber so it doesnt clog again..... See what happens!
Let me know if it works. Thanks for watching!
@@dadfixdit try to keep u updated. I figure the reason the drain hole initially froze was because that little rubber drip coupler got clogged and backed the whole system up
Quick question! When i plugged back in my fan, after I then plugged in my fridge, the fan didn’t turn on right away. Is that normal/ok? Does the freezer fan only turn on at certain points?? This vide was sooooo helpful . Thank you!
I wouldn’t worry about it not turning on right away. They are usually thermostatically controlled so the compressor may have to run for a while first before it calls for the fan. Just check on it periodically. So glad it helped you and thanks for watching!
You are the man! Thank you. Do you have a page where I can donate money?
@@ARamzze thank you so much, thanks really generous of you! I don’t have Patreon or anything but there should be a button for SuperThanks under the video if you wanted to do that but please don’t feel any obligation to. If you don’t see it could you let me know because I have been noticing some glitches today with TH-cam. Thanks again!
How to fix GE refrigerator model GYE22GYNIFS from top to bottom
Not sure I understand what you mean? What is the issue?
Barking-up that aluminum tray was probably not the best idea, but thanks for the heads up
You’re welcome. Yup, I definitely make mistakes but want to share them so you guys can do a better job than me. 😊Thanks for watching!
How did you get the bottom drawer off?
If memory serves, which sometimes it doesn’t lol, there are clips at the front that release it from the slides and you can pick it up and out. If that doesn’t work let me know and I’ll do mine again.
Do you have one that shows how to replace the crossbar pinion on the big freezer drawer?
Unfortunately I don’t. But I could probably figure it out for you if you would like. Let me know. Thanks for watching!
I did all that, but over time, mine froze up again. Any suggestions
Did you pour a little hot water down through the drain to make sure it’s not clogged with some crumbs or something that may have fallen in there? Also check your seals to make sure you’re not getting humid room air circulated into the fridge/freezer. Thanks for watching.
@dadfixdit yeah I cleaned it out good it worked for long time thank you
OMG thats a snap on screw driver like over 90 bucks, I have 2, well plus a old one in a kit with black handle.for my smaller snap on box.
Wasn’t $90 when I bought it 20 years ago lol. I love my Snap-on stuff but could never justify buying it today. Thanks for watching!
Where is the water supposed to drain if it's not clogged? The bottom of mine is frozen and i get water in front of my refrigerator every couple weeks
Supposed to drain down into the pan that’s usually near the compressor motor so that the heat helps it evaporate. Thanks for watching!
Gee, you found and even showed the problem more than once. How about instead of ‘…keep the drain plug…’ clean, you make those small slits LARGER? I had this problem last year and made those slits bigger. Now, that sludge like material (probably from hard water deposits) has no time to build up and clog those slits. Or, in your case, pull that refrigerator out periodically (ideally before the slits clog off again) and clean those slits again. I preferred to fix the problem one time.
I agree with you that it’s a poor design but I try not to recommend too many modifications on TH-cam because I don’t want people to break things worse than they were. Thanks for watching!
@@dadfixdit for clarification, I intended to take that plug out to my shop and drill two neat little 1/8” holes. But when I grabbed the end of that plug, the end just cracked off. I figured that the holes were now large enough and there was no harm seeing if it worked. One presenter posted a replacement part that had one single hole about 3/8’ or larger in the middle. That’s what inspired me to make the problematic slits larger. I guessed that those slits were only to inhibit ambient air infiltration, but it dawned on me that opening the door allowed more ambient air in than that little opening. Since the first one was so brittle that it cracked, I ended up doing the same thing to the other tube. I’m 77 with one leg that won’t bend more than 90 degrees so getting on the floor is a chore. Doing that ‘fix’ one time was fine with me. Leaving those slits small only requires one more task for your periodic maintenance schedule. Just don’t forget and hope the sediment doesn’t build up faster than before. Take Care.
@@feversol I completely understand and get why you’d want the once and done approach. Makes total sense. And thanks for reminding me, I do need to check into it again and make sure it’s not clogging. Don’t stop fixing things and thanks for watching!
Cool
wonderful
Thanks! Thanks for watching!
Did I miss the WARRNING! Step one - always unplug the appliance.
Hmmm I thought it was in there. Thanks! And Thanks for watching!
Thanks!
Thank you so much! That means more to me than I can tell you. I hope the video helped you out. You should be proud of yourself for fixing it. Thanks for watching 😊!
Thanks!
Thank you so much! I truly appreciate that! I hope your repair went well. Thanks for watching!