You can be French 🇫🇷 and reply with a counter tragic story, but it has to be even more tragic, neither one of you can approve or disapprove of what you sent to each other so neither of you is at fault. Its a stage art thing
@@claudejunkers4348old comment but I love this. Like "sorry but unfortunately I have recently been diagnosed with a terminal illness, and I need to leave my family enough money to survive when I pass"
"Thank you for the $10 offer, I am a struggling single parent with terminal explosive diarrhea. Are you willing to pay twice the amount I have listed for to pay for my medical costs"?
This buyer not only blatantly lied, they also inadvertently implied that they are too cheap to spend more than $10 on their supposedly dying friend. They attempted to take advantage of your humanity. Blocking is a reasonable response.
Thank you for your message. That’s wonderful that you are helping your friend. Unfortunately I am unable to assist but wish you all the best with your trip
There is no way a person diagnosed with pancreatic cancer in December would be going on a hiking trip in May. 🤷♀️ They really need to get smarter at their scams.
I’m so sorry to hear that. Unfortunately being a small business I have very low margins so have no room to move on price. Why don’t you try asking a large business or department store who have larger margins to work with.
I’m terribly sorry about your friend. Unfortunately, at this time there is just no way I could accomplish your request. Due to me being so far behind on my bills. If I could I would. I’m sorry. One good bullshit story deserves another.
My pet hate is when people message me saying “hey what’s your best price on this?”. I just always reply “Hi, thanks for taking the time to message me regarding XXXXXX. My best price is the highest I can obtain for the item. In this instance it’s the price it’s listed at. Thanks for looking!” - hopefully the sarcastic undertones don’t come thru too heavily. 😁
I just place a business hat on for everything and not get personal. If you dont want to sell something at a certain price then just say Sorry you cant accept that low offer.
Dear Buyer: I regret that due to receiving several requests of this nature throughout the year, I am unable to accede to your request. I would be unable to continue as a viable seller on eBay if I were to sell items at a loss and since I support myself and my family with my eBay store, I'm sure you can understand my position. Best wishes, Samson.
Someone with terminal cancer would not be able to hike...just getting radiation for *regular* cancer left me unable to sit up right on a couch without being propped up.
It’s so nice that even though you know deep down it’s a scam, you still have that bit of compassion for the person just incase it was true, that’s so sweet.
I’d say if they are not important enough in your life to justify $40, then they are lucky they won’t be around you much longer for the false friendship. I say this as a cancer patient!
I was asked the same BS story but could see on his fb profile he is a surgeon earning 10x more then me in wages like wft fuck them. No way I will ever sell for less to anybody its our money too to use to live and survive this stupid world.
How do you respond to "hello a pleasure, I would like you to include an invoice and enter it inside the package thanks." from a buyer that has already bought and paid for an item.
Pretty sure that's a scam artist or a shady reseller. Just tell them sorry can't do that. Short and Simple you responded like Ebay wants and your done. Block them as a buyer next. If you don't and you decided to be generous this scammer and his 10 buddies will be right back with another sad sack story to shake you down for more thinking your an easy target. Hope that helps!
Sounds like he needs to add "Sorry can't do that." to his Auto HotKey. Personally I don't even like to engage with anything other than what seems a genuine question, like quantity available, color, etc. It seems like I want to say seeing something about the block, to where besides if they had purchased, I want to say that even answering a message prevented the block from taking affect as far as receiving more messages for like 3 months. Maybe I'm mistaken, but it seemed there was some kind of wonky thing like that.
Mark as answered or just send something 'for the algorithm'. My best solution for questions where the buyer failed their due diligence is to get them back into the listing to read the description, item specifics or to click further into the listing photos. Those secondary clicks can cause a spurn of additional traffic and drive more conversion. Yes, viewcount without a sale is bad for conversion rates to have people view your listing and not buy; however, these buyers already clicked and viewed your listing so it's best to get them back at the listing to look at it closer.
I’m a long-time eBay seller and I’ve been a buyer for even more years than that. I would tell the person that they can probably find the same or similar piece of clothing in a local thrift store or yard sale for around $5 to $10. If I’m willing to give them some kind of discount I will simply reply to the person that they can click on “make an offer” and I can accept a certain amount as the minimum. Then I will revise my listing, setting it to accept a certain amount. If the person just keeps persisting that they want that huge discount, I remind them that I am a business that I had to spend money to buy it and I spend money to ship it, it would be like giving it to them, which I cannot do. The other approach I take when I get an unusual message, is I look at the eBay member’s profile. Are they new to eBay? Are they someone with very few feedbacks? Although eBay sellers can’t give bad feedback, they can give a buyer what looks like a positive feedback but in the comment section you can state something simple, like a warning to other sellers. Keep it professional and don’t use mean or threatening words about that buyer. I also check if the potential buyer has also been a seller, and if they perhaps might be reselling things. People figure out all kinds of ways to charm or guilt trip a seller into giving them a huge discount. The person might be completely truthful in the request or it might just be an identical letter they have sent out to other clothing sellers as an attempt to get things cheaper. If they are a reseller this is their way of finding wholesale items to resell. If the person doesn’t like your reply and they keep bugging you, you can simply block them in your eBay settings. I’ve had to do that a few times when people were offering me two dollars for an item I was asking $400 for. They were just trying to be annoying and they wouldn’t stop. Keep in mind that your eBay messages correspondence messages received, and messages sent are all recorded and leave a paper trail. eBay often defends the buyer not the seller. Be very diplomatic and be as polite as you can. There’s always a chance that the person sending it is actually an employee of eBay that is testing sellers and their loyalty to eBay, etc. People have made me offers to buy things outside of eBay and I keep it very straightforward mentioning that the listing is through eBay and they are the provider of the site and service. I don’t give people an email address and telephone number or ask them for their‘s. Those pop-up as red flags and alerts eBay security, naturally. In fact, I don’t even use the word call, write, or even email , in my reply to buyers. If you are trying to get your email address or phone number to a potential buyer, it will pop up as a red flag no matter how sneaky you try to be. Like saying “contact with my name over at that Yahoooo thing dott comm.” Never forget: eBay has smarter software than most of us. It is simply not worth the risk to try to make a few extra bucks but risk losing your selling privileges. Thanks for your video, best wishes!
Recently I went on eBay to find a Factory Remote control for my 14 year old Sanyo flat screen tv because I wasn't able to find a new one online. I ran across a previously owned and asked the seller a question about it after I had already paid for it. Immediately the seller responded that they were refusing to sell it to me and to find another seller. I've never experienced that on ebay and I've bought a lot of items over the past 6 years. I reported them to eBay for their poor attitude and response to a very simple and good question about the remote
I think what you said is fair. Ask them to make an offer and you two can negotiate through eBay. Let them know that you are a reseller and you have to abide by eBay’s rules. Which is true. You don’t want to lose your ebay account
Thank you. I have eBay requesting me to send an invoice to the customer before they pay. I kinda think it’s a scam. I get lots of scammers asking me to call them and I always ignore or say really!? Get lost lol I want to sell the painting but I don’t want to take a risk
I am a sucker for a sad story but have been burned many times before because of this. I wouldn’t accept their offer but be empathetic and inform them you are a small business and counteroffer them. They can always go to op shops to find similar items, Vinnies will even give it to you for free.
I hate to sound cynical but I used to get enquiries like this when I worked for HMV back in the early 2000’s. We would always get opportunitists coming in or calling us for “generous discounts”. One kid even came in with his 9 yo brother and said he had terminal cancer but really wanted to play Resident Evil before he died and would we sell it to him even though he was under age. Umm, yeah sure. Also, here’s all the money in my cash register. I guess experience has made me pretty cynical about this sort of stuff. All I would say is - if you had a relative who had a terminal disease and you were trying to do something for them before they died would you do what they did and guilt trip a total stranger into giving you a massive discount on something?
I would just tell the messager that since I am a small business and not a charitable organization, I am unable to provide my merchandise at such a high discount. Additionally, you could suggest that they contact a charity that provides support for such situations. It’s really shameful that people would stoop so low and lie to basically scam a business for their own gain.
just a query, i purchased 2 items off you a titans jersey and mariners signed hat, when i purchase off you in future how can i make that a single postage or do you have to pay postage on the items separately or what? cheers samson, also if you thrift rugby jerseys like the rabbitohs or penrith panthers etc, im defo interested in purchasing, because im a lover of australian rugby club jerseys
Hi, thank you for your support. In the future, if you want to make a combined postage order from a seller - add the items to your cart and then pay for them all at once. If that is not working or the postage is not combining, send the seller offers on the items and have them combine the postage in the invoice. Cheers!
Simple answer to this question is 'no, sorry'. This is why, if your friend really was as ill as said, you wouldn't be asking such a question, you'd be happy to pay the said selling price, if you're a true friend😏 Remember in life, people will try it on, be firm stand your ground.
Go visit the Subreddit “Choosy Beggars” and you will find hundreds of people like this. You are doing the right thing in ignoring them as there’s no way it’s legit.
Sometimes I message people with the best offer option to see what they’re willing to take as a starting point for an offer. Plenty of people list an item as Best Offer with a start of $40 but want $200. Which is often annoying as we only are allowed 5 offers/counter offers as buyer.
Hi Samson. While I don’t get these messages ( I sell books). I 100% believe they are a scam. I would send a response like “I am sorry your friend has to deal with this illness but I am unable to offer any further discount on this item”
I ignore and block. They are likely full of it, if you are doing this as a business, you are there to profit, you give charity/donations separately, unless that's what you are selling for. As far as they or anyone else is concerned, you are selling to make money, because you have your own sad story to deal with. I've tried to help people my whole life and suffered greatly for it. I still will help people when I can, but on my own terms and this is about business. So block and ignore is my response. Besides, maybe it's different for you, but 99% of people that ever ask me anything, never buy & I get really tired of items I have listed for $130, that cost me $99 and people steadily saying, will you take $40 or can I have it for $70. I don't have time for nonsense inquiries, if you want it then click buy now, otherwise feel free to buy elsewhere. Plenty of buyers that simply click Buy Now. Too boot, the few inquiry buyers that did end up purchasing, also tending to be complaining issue buyers after purchase. Not worth the headache in my opinion. You can't save the world, especially if you don't take care of your own needs first.
I had a guy offer me $999 on an item I was selling for $2500 because his wife (was the devil, his words) and would kill him if he spent more than $999 and she would know he spent more than this amount because she would receive a notification on her phone about any transactions above $1000 (like she couldn’t check their account any other way) he offered me a home cooked meal and an afternoon using his swimming pool if I agreed. I politely declined and wished him good luck with his wife, then I blocked him. I wouldn’t believe this buyer that has messaged you, I’ve experienced similar requests also but no one has ever used cancer as a reason for the discount, but definitely “the person I’m buying for is in hospital” routine pops up a lot. I wouldn’t reply, I’d just block the eBayer.
I accepted a low offer on a pair of mens pants because they weren't in the best condition and I wanted them gone. Then I listed the same in much better condition and I kept getting low offers. I think sometimes once you accept a low offer then people think you're willing to sell things at any price.
Samson, this message is clearly a lie. He says his friend has terminal cancer and then goes on to say he is assisting with his recovery. If he's dying, he is not going to recover.
Most of the time, these "sob stories" are FAKE to try and get you to feel bad so you will lower your price. Much lower than what you're asking. I would just respond with, " Hi, sorry to hear about your friend's situation but I sell my items at the prices listed. If that is too expensive for you, I completely understand. I'm sure there are other sellers on eBay that might be able to help you out. Thanks for your question and your interest. Have a nice day."
I never believe any of these give me a discount cancer stories. I worked with a woman who had a fake cancer diagnosis for years. It only came out when she split with her boyfriend and he dobbed her in. Last week I had a new ebayer complain that a book she bought was used. It was listed as used but she still acted like she'd been ripped off.
I don’t respond. Not every message needs a response. Some people can even get aggresive when you tell them you can’t do such an offer. When you don’t respond it sends a clear message of not interested in doing business with such person or communication.
Excellent video . Not to sound harsh, but eBay is a business . I too have had these hard luck stories . The trouble is that when many ask for discounts , it’s hard to know which of them are telling true stories . Best thing is to ignore . But if you can, advise the buyer there are charity organisations especially set up to tackle these situations . If the story is genuine , the buyer will meet The Salvation Army face to face and plead his/her case with openness . Remember , the buyer is behind a keyboard and thus it’s so easy to deceive . Again , refer the buyer to a more appropriate transactional institution set up for the purpose of charity . Happy Easter 😀
I'm sorry buyer, but I was diagnosed with terminal brain cancer, lymphoma on my lymphoid and I have a rare case of herpagonalsyphlaids. I was given 6 months to live. If you buy at full price and throw in an extra $50 it would go along way in helping purchasing my grave and headstone. Ty
I am new to eBay and I have already put lots of stuff up and every time I put some thing up I get an offer and that person tells me to text them in their personal phone number what do you think about that I have been ignoring those messages. Well actually I have been telling them that I only text through eBay
I would actually send the question to eBay itself and have them investigate that particular account/ because that particular individual if it is a scam would be doing it to many eBay sellers And it solves two problems put the responsibility on eBay and have eBay make the choice of deleting their account for being scammers.
Tell them the truth, honesty is the best policy. 'I don't think its a coincidnece that i get a similar message from a different buyer, around once a month. Therefore it would not be worth it for me to accept the offer. Im sorry for your unfortunate circumstances and i hope they improve soon, thank you!'
@@SamsonTV thats cool the fact that you agree that honesty is the best policy, makes you a good person. I get these messages through other selling platforms like Shpock and Gumtree all the time when i reply with this they either just dont respond and ive actually had some people say that they understand lol
@@SamsonTV lol just got a similar message today and ive had to decline cuz i would have made a loss and what i do isnt really a business its just selling a few things here and there lol
I would suggest that in 100% of cases when receiving messages of this type that there is no truth to them and should be treated as such. It is almost the same as the scam phone calls you get on a regular basis just in a different forum. I either ignore these message or politely respond with a thanks but no thanks. When it gets down to it, you are running a business and the emotion should be taken out of it.
You may have answered your own question, with something you mentioned later in your video. You mentioned that you don't like negotiating via messages and that it should be done through the Make Offer feature (I agree). Maybe you could reply to this buyer by politely explaining that their $10 offer seems low, but if they would like to offer something less than the asking price posted, they can easily do that using the Make Offer feature, and that you will consider it and will appropriately respond to any offer they make. This should not sound insulting to them, and if they really need a discount, this gives them another opportunity to ask for one. And maybe you'd get lucky and they make an offer that you could accept. Just my 2 cents worth. Thanks.
Thanks Scott, I think I am just going to be honest with these buyers in the future. If they are being sincere, then I hope they get the help they need at a charity etc.
Those inquiries are 100% scam. Ignore. (Although it's refreshing to know a young person such as yourself is still empathetic. Wait til you get as old and cynical as I am and you will realize how many people are willing to prey on your kind nature.)
@@SamsonTV it's like when people offer you a really low ball offer on goods I'm okay to sit on them until they reach nearer to the price I'm happy with . I sourced the item I have to advertise it pay fees if I wanted to get nothing I'd give it to an opshop or a friend .
Short answer is No. You run a business not a charity. These people are talking shit and know you do ebay and TH-cam so you're a target. Its not your business that someone's friend is sick nor is it your responsibility. Don't feel bad either. They obviously don't
Any story like this should be ignored and blocked if the offer is a lowball, this kind of message is really inappropriate, genuine or not and I question this behaviour from the user. That said I wouldn't want to be unsympathetic or illicit any reaction from this buyer as I don't want to be involved. As harsh as it sounds rejecting but not blocking this seller seems kind of risky in my mind. (I would also check if this buyer has brought from me before I make this decision)
This is called “emotional blackmail” - wouldn’t fall for it. The frequency of such messages only proves they’re scammers. Happened to me many times as well, to the point when I started reporting those twats.
I would have a boilerplate message that has blanks for the afflictions and/or charities fields. It would read something like: "Dear X, I am sorry to hear about your hardships, but I need to be able to make profit on my listings, I'm sure you understand. If you haven't checked with your local chapter of {Red Cross, American Cancer Society, United Cerebral Palsy, etc.} Please do, and tell them everything you've told me. I am sure they'll be able to point you in the right direction. Best of luck, and I hope everything works out for you and your {friend, family, one eyed episcopalian kangaroo} Sincerely, Samson IJS, its better than leaving them hanging, and tells them you aren't a charity yourself. They may come back with a solid offer afterwards.
What I would say and what I would like to say to him are different. I would like to say to the buyer that terminally ill patient's do not recover from their illness. But that would give the buyer a heads up that they need to reword their spiel to the next unfortunate seller.
Say 'I'm a psychopath........' no don't actually say that, lel. If what they say is true and they are doing it for charitable reasons, good on them and it must be a tough situation for them. Maybe begin bargaining with them and express your understanding. They may get a deal better than any other seller on eBay and you may still sell it for a profit. Sellers need to make a living too or else everyone can easily become unfortunate people in what could have been avoided circumstances. Imagine if the world was like that, all the time! Give, but don't give too much, or you'll have nothing left to give for yourself and future others. Reaching out to many on TH-cam like this, shows you care enough to fix a problem, otherwise why bother, it's effort? Good luck.
@@SamsonTV I just ignore it. They wanted an item 20 dollars cheaper than my price and got mad. If I wanted 20 cheaper would have listed it like that Get used to it. I just put them on bidder block they can't buy anything. Can't risk them buying anything and leave negative feedback out of spite. Simple to block Love your channel. Keep your head up and be safe. Worry about making that money f%$# all else
How would you respond to a message like this?
I always assume its a lie and ignore
You can be French 🇫🇷 and reply with a counter tragic story, but it has to be even more tragic, neither one of you can approve or disapprove of what you sent to each other so neither of you is at fault. Its a stage art thing
@@claudejunkers4348old comment but I love this. Like "sorry but unfortunately I have recently been diagnosed with a terminal illness, and I need to leave my family enough money to survive when I pass"
@@meanmugging this is perfect. I almost cried reading this ;(
"Thank you for the $10 offer, I am a struggling single parent with terminal explosive diarrhea. Are you willing to pay twice the amount I have listed for to pay for my medical costs"?
I wonder how they would respond to that 😆
Wow 👏 lol
This buyer not only blatantly lied, they also inadvertently implied that they are too cheap to spend more than $10 on their supposedly dying friend. They attempted to take advantage of your humanity. Blocking is a reasonable response.
Lots of Ebay buyers are always cheap!
Thank you for your message. That’s wonderful that you are helping your friend. Unfortunately I am unable to assist but wish you all the best with your trip
There is no way a person diagnosed with pancreatic cancer in December would be going on a hiking trip in May. 🤷♀️ They really need to get smarter at their scams.
Yeah, so I have learned. This is not a very realistic story.
Terminal cancer patient.... goes hiking as part of his..... recovery? LMAO
Good point!
I’m so sorry to hear that. Unfortunately being a small business I have very low margins so have no room to move on price. Why don’t you try asking a large business or department store who have larger margins to work with.
That is a good point, they should should really be looking elsewhere.
I’m terribly sorry about your friend. Unfortunately, at this time there is just no way I could accomplish your request. Due to me being so far behind on my bills. If I could I would. I’m sorry.
One good bullshit story deserves another.
😆😆
Nah..to poetic. Get to the point
My pet hate is when people message me saying “hey what’s your best price on this?”. I just always reply “Hi, thanks for taking the time to message me regarding XXXXXX. My best price is the highest I can obtain for the item. In this instance it’s the price it’s listed at. Thanks for looking!” - hopefully the sarcastic undertones don’t come thru too heavily. 😁
Haha yeah I hate that also, wish they would just make an offer.
I just place a business hat on for everything and not get personal. If you dont want to sell something at a certain price then just say Sorry you cant accept that low offer.
Dear Buyer: I regret that due to receiving several requests of this nature throughout the year, I am unable to accede to your request. I would be unable to continue as a viable seller on eBay if I were to sell items at a loss and since I support myself and my family with my eBay store, I'm sure you can understand my position. Best wishes, Samson.
Someone with terminal cancer would not be able to hike...just getting radiation for *regular* cancer left me unable to sit up right on a couch without being propped up.
It’s so nice that even though you know deep down it’s a scam, you still have that bit of compassion for the person just incase it was true, that’s so sweet.
I’d say if they are not important enough in your life to justify $40, then they are lucky they won’t be around you much longer for the false friendship. I say this as a cancer patient!
NO one with pancreatic cancer is going hiking!!!!
I would be asking for the miracle recovery cure for someone who has terminal cancer as part of the deal. Obviously a not well thought out scam.
Yes exactly there is no treatment for pancreatic cancer so it's unlikely the friend will recover to go on a hiking trip lol
I was asked the same BS story but could see on his fb profile he is a surgeon earning 10x more then me in wages like wft fuck them. No way I will ever sell for less to anybody its our money too to use to live and survive this stupid world.
You are an eBay seller not a charity!! Politely decline the offer . . . “Apologies, I cannot assist at this time”
Respond as you would to a regular customer always be consistent.
Good policy.
How do you respond to
"hello a pleasure, I would like you to include an invoice and enter it inside the package thanks."
from a buyer that has already bought and paid for an item.
Pretty sure that's a scam artist or a shady reseller. Just tell them sorry can't do that. Short and Simple you responded like Ebay wants and your done. Block them as a buyer next. If you don't and you decided to be generous this scammer and his 10 buddies will be right back with another sad sack story to shake you down for more thinking your an easy target. Hope that helps!
Sounds like he needs to add "Sorry can't do that." to his Auto HotKey.
Personally I don't even like to engage with anything other than what seems a genuine question, like quantity available, color, etc.
It seems like I want to say seeing something about the block, to where besides if they had purchased, I want to say that even answering a message prevented the block from taking affect as far as receiving more messages for like 3 months.
Maybe I'm mistaken, but it seemed there was some kind of wonky thing like that.
Thanks for the perspective, I definitely wont be giving them a discount.
Mark as answered or just send something 'for the algorithm'. My best solution for questions where the buyer failed their due diligence is to get them back into the listing to read the description, item specifics or to click further into the listing photos. Those secondary clicks can cause a spurn of additional traffic and drive more conversion. Yes, viewcount without a sale is bad for conversion rates to have people view your listing and not buy; however, these buyers already clicked and viewed your listing so it's best to get them back at the listing to look at it closer.
Could you do a video to join Ebay when our account got permanently banned please?
Thank you
Scam. I have these all the time. It's a tactic. Just respond with a polite no sorry.
Fair point, very disappointing if so given the subject matter they use to try this.
I’m a long-time eBay seller and I’ve been a buyer for even more years than that. I would tell the person that they can probably find the same or similar piece of clothing in a local thrift store or yard sale for around $5 to $10.
If I’m willing to give them some kind of discount I will simply reply to the person that they can click on “make an offer” and I can accept a certain amount as the minimum. Then I will revise my listing, setting it to accept a certain amount.
If the person just keeps persisting that they want that huge discount, I remind them that I am a business that I had to spend money to buy it and I spend money to ship it, it would be like giving it to them, which I cannot do.
The other approach I take when I get an unusual message, is I look at the eBay member’s profile. Are they new to eBay? Are they someone with very few feedbacks? Although eBay sellers can’t give bad feedback, they can give a buyer what looks like a positive feedback but in the comment section you can state something simple, like a warning to other sellers. Keep it professional and don’t use mean or threatening words about that buyer.
I also check if the potential buyer has also been a seller, and if they perhaps might be reselling things. People figure out all kinds of ways to charm or guilt trip a seller into giving them a huge discount.
The person might be completely truthful in the request or it might just be an identical letter they have sent out to other clothing sellers as an attempt to get things cheaper. If they are a reseller this is their way of finding wholesale items to resell.
If the person doesn’t like your reply and they keep bugging you, you can simply block them in your eBay settings. I’ve had to do that a few times when people were offering me two dollars for an item I was asking $400 for. They were just trying to be annoying and they wouldn’t stop. Keep in mind that your eBay messages correspondence messages received, and messages sent are all recorded and leave a paper trail. eBay often defends the buyer not the seller. Be very diplomatic and be as polite as you can. There’s always a chance that the person sending it is actually an employee of eBay that is testing sellers and their loyalty to eBay, etc.
People have made me offers to buy things outside of eBay and I keep it very straightforward mentioning that the listing is through eBay and they are the provider of the site and service. I don’t give people an email address and telephone number or ask them for their‘s. Those pop-up as red flags and alerts eBay security, naturally.
In fact, I don’t even use the word call, write, or even email , in my reply to buyers.
If you are trying to get your email address or phone number to a potential buyer, it will pop up as a red flag no matter how sneaky you try to be. Like saying “contact with my name over at that Yahoooo thing dott comm.”
Never forget: eBay has smarter software than most of us. It is simply not worth the risk to try to make a few extra bucks but risk losing your selling privileges.
Thanks for your video, best wishes!
Recently I went on eBay to find a Factory Remote control for my 14 year old Sanyo flat screen tv because I wasn't able to find a new one online. I ran across a previously owned and asked the seller a question about it after I had already paid for it. Immediately the seller responded that they were refusing to sell it to me and to find another seller. I've never experienced that on ebay and I've bought a lot of items over the past 6 years. I reported them to eBay for their poor attitude and response to a very simple and good question about the remote
I think what you said is fair. Ask them to make an offer and you two can negotiate through eBay. Let them know that you are a reseller and you have to abide by eBay’s rules. Which is true. You don’t want to lose your ebay account
I like how they offer you a price and its the exact price you have listed the item at?
Thank you. I have eBay requesting me to send an invoice to the customer before they pay. I kinda think it’s a scam. I get lots of scammers asking me to call them and I always ignore or say really!? Get lost lol I want to sell the painting but I don’t want to take a risk
I am a sucker for a sad story but have been burned many times before because of this. I wouldn’t accept their offer but be empathetic and inform them you are a small business and counteroffer them. They can always go to op shops to find similar items, Vinnies will even give it to you for free.
I am also, however it is just not sustainable to accept all of these offers. I think I will just explain the situation truthfully to them.
I hate to sound cynical but I used to get enquiries like this when I worked for HMV back in the early 2000’s. We would always get opportunitists coming in or calling us for “generous discounts”. One kid even came in with his 9 yo brother and said he had terminal cancer but really wanted to play Resident Evil before he died and would we sell it to him even though he was under age. Umm, yeah sure. Also, here’s all the money in my cash register.
I guess experience has made me pretty cynical about this sort of stuff. All I would say is - if you had a relative who had a terminal disease and you were trying to do something for them before they died would you do what they did and guilt trip a total stranger into giving you a massive discount on something?
How would you respond if the buyer asked the specific location where you bought your product from?
I would just tell the messager that since I am a small business and not a charitable organization, I am unable to provide my merchandise at such a high discount. Additionally, you could suggest that they contact a charity that provides support for such situations. It’s really shameful that people would stoop so low and lie to basically scam a business for their own gain.
just a query, i purchased 2 items off you a titans jersey and mariners signed hat, when i purchase off you in future how can i make that a single postage or do you have to pay postage on the items separately or what? cheers samson, also if you thrift rugby jerseys like the rabbitohs or penrith panthers etc, im defo interested in purchasing, because im a lover of australian rugby club jerseys
Hi, thank you for your support. In the future, if you want to make a combined postage order from a seller - add the items to your cart and then pay for them all at once. If that is not working or the postage is not combining, send the seller offers on the items and have them combine the postage in the invoice. Cheers!
@@SamsonTV cheers 👍
Sounds like a reseller looking to do some retail arbitrage.
Potentially, but I hope not. I don't know how they could live with themselves doing that.
@@SamsonTV people with no morals live with themselves just fine
Simple answer to this question is 'no, sorry'. This is why, if your friend really was as ill as said, you wouldn't be asking such a question, you'd be happy to pay the said selling price, if you're a true friend😏 Remember in life, people will try it on, be firm stand your ground.
Go visit the Subreddit “Choosy Beggars” and you will find hundreds of people like this. You are doing the right thing in ignoring them as there’s no way it’s legit.
Just had a look at it. I had no idea stuff like this was so common.
Sometimes I message people with the best offer option to see what they’re willing to take as a starting point for an offer. Plenty of people list an item as Best Offer with a start of $40 but want $200. Which is often annoying as we only are allowed 5 offers/counter offers as buyer.
Hi Samson. While I don’t get these messages ( I sell books). I 100% believe they are a scam. I would send a response like “I am sorry your friend has to deal with this illness but I am unable to offer any further discount on this item”
Hi Vicky, yes it does seem likely unfortunately.
Just say no. Whether they get mad or not is irrelevant
We are sellers sorry but we here to make money.
Plain and simple. I just decline or ignore
I ignore and block.
They are likely full of it, if you are doing this as a business, you are there to profit, you give charity/donations separately, unless that's what you are selling for.
As far as they or anyone else is concerned, you are selling to make money, because you have your own sad story to deal with.
I've tried to help people my whole life and suffered greatly for it. I still will help people when I can, but on my own terms and this is about business.
So block and ignore is my response.
Besides, maybe it's different for you, but 99% of people that ever ask me anything, never buy & I get really tired of items I have listed for $130, that cost me $99 and people steadily saying, will you take $40 or can I have it for $70.
I don't have time for nonsense inquiries, if you want it then click buy now, otherwise feel free to buy elsewhere.
Plenty of buyers that simply click Buy Now.
Too boot, the few inquiry buyers that did end up purchasing, also tending to be complaining issue buyers after purchase. Not worth the headache in my opinion.
You can't save the world, especially if you don't take care of your own needs first.
I had a guy offer me $999 on an item I was selling for $2500 because his wife (was the devil, his words) and would kill him if he spent more than $999 and she would know he spent more than this amount because she would receive a notification on her phone about any transactions above $1000 (like she couldn’t check their account any other way) he offered me a home cooked meal and an afternoon using his swimming pool if I agreed. I politely declined and wished him good luck with his wife, then I blocked him. I wouldn’t believe this buyer that has messaged you, I’ve experienced similar requests also but no one has ever used cancer as a reason for the discount, but definitely “the person I’m buying for is in hospital” routine pops up a lot. I wouldn’t reply, I’d just block the eBayer.
I just respond by sending an offer for what I will accept, along with a message saying "Hope this helps."
I accepted a low offer on a pair of mens pants because they weren't in the best condition and I wanted them gone. Then I listed the same in much better condition and I kept getting low offers. I think sometimes once you accept a low offer then people think you're willing to sell things at any price.
Possibly true, some items in my store I would be happy to accept a very low offer on, but most I obviously wouldn't.
Samson, this message is clearly a lie. He says his friend has terminal cancer and then goes on to say he is assisting with his recovery. If he's dying, he is not going to recover.
Fair point.
Most of the time, these "sob stories" are FAKE to try and get you to feel bad so you will lower your price. Much lower than what you're asking. I would just respond with, " Hi, sorry to hear about your friend's situation but I sell my items at the prices listed. If that is too expensive for you, I completely understand. I'm sure there are other sellers on eBay that might be able to help you out. Thanks for your question and your interest. Have a nice day."
I never believe any of these give me a discount cancer stories. I worked with a woman who had a fake cancer diagnosis for years. It only came out when she split with her boyfriend and he dobbed her in. Last week I had a new ebayer complain that a book she bought was used. It was listed as used but she still acted like she'd been ripped off.
I would do a search of the same type of product but cheaper, and send them links to that product, and wish them well.
I would apologize and state that you can’t let the item go for that price. Because there is no way of knowing if they are scamming you.
Sorry on your bike 🚴....just ignore it ....don’t be soft on them 😝👍
Emotional eBay message strategy 🤣
I received a message like this before.I sold an item with less profit.
I don’t respond. Not every message needs a response. Some people can even get aggresive when you tell them you can’t do such an offer. When you don’t respond it sends a clear message of not interested in doing business with such person or communication.
Excellent video . Not to sound harsh, but eBay is a business . I too have had these hard luck stories . The trouble is that when many ask for discounts , it’s hard to know which of them are telling true stories . Best thing is to ignore . But if you can, advise the buyer there are charity organisations especially set up to tackle these situations . If the story is genuine , the buyer will meet The Salvation Army face to face and plead his/her case with openness . Remember , the buyer is behind a keyboard and thus it’s so easy to deceive . Again , refer the buyer to a more appropriate transactional institution set up for the purpose of charity . Happy Easter 😀
Thanks, you raise some very good points. Happy Easter to you too.
I'm sorry buyer, but I was diagnosed with terminal brain cancer, lymphoma on my lymphoid and I have a rare case of herpagonalsyphlaids. I was given 6 months to live. If you buy at full price and throw in an extra $50 it would go along way in helping purchasing my grave and headstone. Ty
If you’re not willing to lower the price then I’d just ignore the email.
It’s a $40 shirt… nothing outrageous about it. 🤣
I am new to eBay and I have already put lots of stuff up and every time I put some thing up I get an offer and that person tells me to text them in their personal phone number what do you think about that I have been ignoring those messages. Well actually I have been telling them that I only text through eBay
Why do sellers report buyers if they are in a bad mood?
Immediately any buyers who send "off the wall messages"
Will be Blocked from buying
Or bidding on anything .
I would actually send the question to eBay itself and have them investigate that particular account/ because that particular individual if it is a scam would be doing it to many eBay sellers And it solves two problems put the responsibility on eBay and have eBay make the choice of deleting their account for being scammers.
Tell them the truth, honesty is the best policy. 'I don't think its a coincidnece that i get a similar message from a different buyer, around once a month. Therefore it would not be worth it for me to accept the offer. Im sorry for your unfortunate circumstances and i hope they improve soon, thank you!'
I like this response the most so far, honesty is the best policy. I think I will be using this, thanks!
@@SamsonTV thats cool the fact that you agree that honesty is the best policy, makes you a good person. I get these messages through other selling platforms like Shpock and Gumtree all the time when i reply with this they either just dont respond and ive actually had some people say that they understand lol
@@SamsonTV lol just got a similar message today and ive had to decline cuz i would have made a loss and what i do isnt really a business its just selling a few things here and there lol
I’am terribly sorry for your friend ( if its true) however trying the guilty card to lower prices is just disgusting.
Those are scammers. Just ignore and block them.
Just delete the messages and ignore them!
I would suggest that in 100% of cases when receiving messages of this type that there is no truth to them and should be treated as such. It is almost the same as the scam phone calls you get on a regular basis just in a different forum. I either ignore these message or politely respond with a thanks but no thanks. When it gets down to it, you are running a business and the emotion should be taken out of it.
You may have answered your own question, with something you mentioned later in your video. You mentioned that you don't like negotiating via messages and that it should be done through the Make Offer feature (I agree). Maybe you could reply to this buyer by politely explaining that their $10 offer seems low, but if they would like to offer something less than the asking price posted, they can easily do that using the Make Offer feature, and that you will consider it and will appropriately respond to any offer they make. This should not sound insulting to them, and if they really need a discount, this gives them another opportunity to ask for one. And maybe you'd get lucky and they make an offer that you could accept. Just my 2 cents worth. Thanks.
Thanks Scott, I think I am just going to be honest with these buyers in the future. If they are being sincere, then I hope they get the help they need at a charity etc.
It would be one I would have to ignore.
Those inquiries are 100% scam. Ignore. (Although it's refreshing to know a young person such as yourself is still empathetic. Wait til you get as old and cynical as I am and you will realize how many people are willing to prey on your kind nature.)
Charity begins at home! Your running a business not a charity. Tell them to do one, they are absolutely lying.
Maybe offer free shipping instead of dropping price.
I'd just say thank you for your offer but the listing price stands as it is as this is how I make a living .
Good point!
@@SamsonTV it's like when people offer you a really low ball offer on goods I'm okay to sit on them until they reach nearer to the price I'm happy with . I sourced the item I have to advertise it pay fees if I wanted to get nothing I'd give it to an opshop or a friend .
Short answer is No.
You run a business not a charity.
These people are talking shit and know you do ebay and TH-cam so you're a target.
Its not your business that someone's friend is sick nor is it your responsibility.
Don't feel bad either.
They obviously don't
It's just another chancer trying to get something cheap. Our answer is always the very short one. No.
Just say NO.
Any story like this should be ignored and blocked if the offer is a lowball, this kind of message is really inappropriate, genuine or not and I question this behaviour from the user. That said I wouldn't want to be unsympathetic or illicit any reaction from this buyer as I don't want to be involved.
As harsh as it sounds rejecting but not blocking this seller seems kind of risky in my mind. (I would also check if this buyer has brought from me before I make this decision)
This is called “emotional blackmail” - wouldn’t fall for it. The frequency of such messages only proves they’re scammers. Happened to me many times as well, to the point when I started reporting those twats.
Annoying isn’t it! I just write back “no sorry”
Yeah it definitely is.
my first sale i accepted was a scam bruh
Ebay is not a place to complain about your health problems
I would have a boilerplate message that has blanks for the afflictions and/or charities fields. It would read something like:
"Dear X,
I am sorry to hear about your hardships, but I need to be able to make profit on my listings, I'm sure you understand. If you haven't checked with your local chapter of {Red Cross, American Cancer Society, United Cerebral Palsy, etc.} Please do, and tell them everything you've told me. I am sure they'll be able to point you in the right direction. Best of luck, and I hope everything works out for you and your {friend, family, one eyed episcopalian kangaroo}
Sincerely,
Samson
IJS, its better than leaving them hanging, and tells them you aren't a charity yourself. They may come back with a solid offer afterwards.
Block them from your store and be happy.
What I would say and what I would like to say to him are different. I would like to say to the buyer that terminally ill patient's do not recover from their illness. But that would give the buyer a heads up that they need to reword their spiel to the next unfortunate seller.
I’m sorry to hear about your friends illness, but unfortunately I’m unable to accept that low of an offer.
Old fashioned marketing methods are better.
Scam..just ignore
Say 'I'm a psychopath........' no don't actually say that, lel. If what they say is true and they are doing it for charitable reasons, good on them and it must be a tough situation for them. Maybe begin bargaining with them and express your understanding. They may get a deal better than any other seller on eBay and you may still sell it for a profit. Sellers need to make a living too or else everyone can easily become unfortunate people in what could have been avoided circumstances. Imagine if the world was like that, all the time! Give, but don't give too much, or you'll have nothing left to give for yourself and future others. Reaching out to many on TH-cam like this, shows you care enough to fix a problem, otherwise why bother, it's effort? Good luck.
Just ignore
Fair call, I do like to respond to all messages though if I can.
This situation is difficult because I’m not a heartless person. 99/100 it is a negotiation ploy not based in reality. But that 1/99 time...😩
Yeah, that really is the dilemma with this situation.
I just had a crazy vulgar buyer curse me out
Sorry to hear that man, make sure to report them.
@@SamsonTV I just ignore it. They wanted an item 20 dollars cheaper than my price and got mad. If I wanted 20 cheaper would have listed it like that
Get used to it. I just put them on bidder block they can't buy anything. Can't risk them buying anything and leave negative feedback out of spite. Simple to block
Love your channel. Keep your head up and be safe.
Worry about making that money f%$# all else
Blacklist them.
Scammer I would not answer
Scam