I got the Quad Pro mini kit, straight out of the box the primary head didn’t work. Had it replaced, now after being used about 6 times the replacement has stopped working. Secondary head still works but it’s probably only a matter of time.
@@neilhawes7606 Hi Neil, due to the current pandemic we are not all office based and so experiencing some delays in responding to emails while we are also experiencing an increase in email traffic, due to the increase in angling currently. 👌
nice i preordered the mini version already in Nov 20 in a UK Shop and .. nothing... refund due to not available... same in german shops ... nowhere to by .. bad job :(
I got the Quad Pro mini kit, straight out of the box the primary head didn’t work. Had it replaced, now after being used about 6 times the replacement has stopped working. Secondary head still works but it’s probably only a matter of time.
Hi Ian, please get in touch with our support team on info@ridgemonkey.co.uk and they should be able to assist you. 🐒
Just bought the pro kit second piezo doesn't light and first one shocked me , lit it with a lighter . ..what do you think ridgemonkey?
I got one. And i like it. Used it only once though, but yeah, satisfied.
I just bought the pro £99 and pizos don’t work and the main head doesn’t even light with a cooker lighter?
Please email us on info@ridgemonkey.co.uk and our support team will be able to help you out. 👌🏼
Sent email no reply ?
@@neilhawes7606 Hi Neil, due to the current pandemic we are not all office based and so experiencing some delays in responding to emails while we are also experiencing an increase in email traffic, due to the increase in angling currently. 👌
Same here
Can you mix and match the mini and mains
Do they work with the old model ? Can you connect both. I need a secondary head but have the old model
Unfortunately these are not compatible this way 🐒
@@RidgeMonkeyUK are there any secondary head models knocking about?
nice i preordered the mini version already in Nov 20 in a UK Shop and .. nothing... refund due to not available... same in german shops ... nowhere to by .. bad job :(
👍👍
Igniter will break in a week and they will never empty a gas bottle, too expensive, otherwise great concept 🤔😂
Hahaha.....snap mine did too 👌🏼