Just a foot note. Upgraded to Gen 3. Ordered two roofs mounts , not knowing which one we were going to use. However upon trying to return the roof mount I did not use ( box never opened ) had a heck of time trying to get support to issue a return label and credit. They issued credit and then informed me to keep the roof mount that I did not use.
Within 1 week from ordering (in the USA), both the ballast and mount frame arrived. Advertised 50 MPH wind rating per Starlink. Installed easily; nice to not drill anything into the roof. Beast of a mount.
We could not find anyone licensed and bonded to climb our roof to attach the fascia mount. You don't want random people climbing, falling then suing you. We can not climb being business owners, if my partner falls, our business will need to shut down so after trying to find someone qualified (twice we posted, nobody cared to come, we live in a rural area), we exchanged it for this mount. Glad we did it and since it rains and blows wind where we live with 4 seasons, drilling holes is not what we want to do to not cause major issues. So glad they created this.
Appreciate the video, good stuff. I was concerned about the angle and possible overhang but now I feel the ridgeline will be good for me. I just really hope that my tall trees on one side of the house isn't the direction the starlink satellite wants to face.
My husband is worried about cable protection since it just runs down the roof. 🤷♀️. Any experience with how long the cables last? Do they wear down from sun, rain, snow and ice exposure?
In all your installation videos you run the cable outside the house. In my part of Florida the sun is brutal and causes cables to become brittle. I believe I will have to run the cable through conduit.
Mr. Paranoid says "Screw it to the roof" make a thief work to steal it. They can still get the expensive part by loosening a knob and cutting the cable, but they still need the indoor parts.
I'd love to see the reaction when the thief realizes the dish is completely useless to them without the owner transferring it out of their account first.
Great video, thanks! What, on earth, could possibly be the reason for them to not offer the ridge mount hardware to certain areas? I can't get it. UPDATE: I did find some WAY cheaper knock offs on EBAY.
I feel that, the angle on my home is really steep. I typically do my tests and reviews on the garage roof to avoid having to climb the steep pitch lol.
I haven't actually used this yet, but search Ama zon using "Handsonic Ladder Roof Hook with Wheel and Rubber Grip T-Bar". I didn't put a link because I wasn't sure if TH-cam allows commercial links.
In my case I would have to haul a ladder up to the less steep roof and then place this ladder on the steep part - then hooking over the roof ridge. The device has 2 wheels built into it to roll the ladder up the steep part before hooking it over the ridge.
Was the shipping free for the Ridgeline Mount? I think I found somebody selling one. A question, please. I'm trying to gauge how much to pay with the shipping. Thanks.
Kinda wish the weights were enclosed or secured to the mount in some way so no one could just take off with the dish or unscrew the pole but good thing its useless without owner approval although bad people just want to cause problems just because, and its a good mount i guess even though its almost as much as the hardware itself
Will this work on houses that have metal roofs with a ridge cap on this model? or are those of us with ridge caps still left to fabricate our own mounts?
I would say as long as the height difference is within about 4-5 inches it will be ok. If the cap is higher than that, the legs of the mount won't lay flat enough to be secure. I'm sure it would be fine that way, but the legs are intended to lay pretty flat against the roof surface.
@@luxgadget777 Not directly. You could, however, buy either the Mini Pivot or Mini Wall Mount to get the Mini adapter plate and mast. The Mini adapter plate and mast from those other mounts can be inserted into the Gen 3 Ridgeline Mount.
Hi , Since you reviewed the mounts for the two generations of the dish, do you think this mount for the gen 3 dish is compatible with the second generation dish? In my location this mount for the second generation dish was available but it disappeared from the store and now it is only available for the 3 generation. I asked customer service and they said it was compatible with the 2 generation. You who have reviewed the two versions of the mount, do you think I can use this version with my 2nd gen dish?
Mounts are not compatible between Gen 2 and Gen 3, so a Gen 3 Ridgeline Mount will not work with a Gen 2 dish. The Gen 2 and Gen 3 are different in how they lock into the Ridgeline mount.
@@StarlinkHardware Yeah that's what I thought, I opened a ticket explaining this whole thing and they kept telling me it works for the motorized gen 2 dish which is the one I got, so I'm afraid it won't work and I'll have to return it, since the shipping and return process here in Costa Rica is very tedious. Can you check in the store if the Ridgeline mount for gen 2 is available for you? It is just weird that the gen 3 accessories are available here in Costa Rica and we can only buy the gen 2 dish. Btw the cost of the gen 3 Ridgeline mount in Costa Rica is less than $50 which is insane compared to $250 in the US.
It will work pointed straight up, but that won't necessarily solve the obstruction issue. Each dish can only talk to certain satellites. Obstructions are obstructions because the view of the scheduled satellite is blocked in that area of the sky. Pointing it straight up doesn't change which satellite your dish is assigned to use, so you would still likely have outages if you have trees nearby.
The tilt may need to be adjusted up or down by follow the guide of the alignment menu on Starlink app, same for turn the dish around to match the guide of the direction on Starlink app’s alignment menu.
I live in France, and am interested in Starlink. Because I live in a rented property, this mounting system appears to be the best for my purposes. I have yet to purchase Starlink, and don't want to if this and other accessories are not available here. It seems that you have to have an account, before you can access the shop for the various accessory components. That's awkward, because if there is no availability, there's little point in ordering the system in the first place. Have you any advice, please? thanks.
@@StarlinkHardware Thank you - I gathered that, but as I don't wish to purchase Starlink before I am aware of which options are available in my market, is there no way to access the information without ordering anything? It's a bit like, say, buying a new car on line, then discovering that half the necessary extras are not available in your country! You need to know that, before you order.
Where did you get the Ridgeline Mount? If it is on the Starlink site, what is it called? just ordered the Starlink Gen 3 today from Best Buy for $299! They have a sale for $200 off. I need the Ridgeline Mount but can't find where to buy it. Is it actually called Ridgeline Mount? Why wouldn't it be available in all markets? Thank you for answering.
@@StarlinkHardware Thank you for answering, but all I see are Pipe Adaptor Mount, Wall Mount, and Pivot Mount. I don't understand why the Ridgeline Mount is not available everywhere. What would be the logic in the Ridgeline Mount not being available in my market? I already had to spend $6000 for a new roof due to Directv's work and pay $1000 for new walls and ceiling in the floor underneath. I desperately need this mount.
Nothing on Starlink's user 'shop' site indicates that this is for Gen 3. It just says 'standard.' Can I assume it knows that I have a Gen 3 registered and that's what they're going to send? It's showing up as $300.
The shop page shows a picture of the dish you are looking at accessories for. Make sure it’s a Gen 3. If not, you can click where it says “Not your Starlink?” and then select Gen 3. Standard = Gen 3 and Standard Actuated = Gen 2.
How secure is the mount on the roof? I'm from the east coast of Canada, and we have anywhere from 40-80km winds on the regular. just wondering how well this will hold up against those wind speeds.
After you buy the Starlink standard kit it will show you more options! That’s how I got mine I looked for a while, once you long in on the app it shows more options as well in the shop! Hope this helps
The First thing any Installer will want to know is What Windspeed will this withstand? You don't want your panel to end up in the power line and fry all your computers.
thanks for the vid - very helpful. how many times do you need to adjust the dish? Especially being so high, I find that the V3 (actuator) works really good as it will adjust itself?
Just a foot note. Upgraded to Gen 3. Ordered two roofs mounts , not knowing which one we were going to use.
However upon trying to return the roof mount I did not use ( box never opened ) had a heck of time trying to get support to issue a return label and credit. They issued credit and then informed me to keep the roof mount that I did not use.
Within 1 week from ordering (in the USA), both the ballast and mount frame arrived. Advertised 50 MPH wind rating per Starlink. Installed easily; nice to not drill anything into the roof. Beast of a mount.
I don't see an option for Starlinks ridgemount. You ordered at the same time as the Starlink?
I have Gen2 dish with this mount. It withstood hurricane Milton. Our house was in the eye of the storm. Very impressed!
We could not find anyone licensed and bonded to climb our roof to attach the fascia mount. You don't want random people climbing, falling then suing you. We can not climb being business owners, if my partner falls, our business will need to shut down so after trying to find someone qualified (twice we posted, nobody cared to come, we live in a rural area), we exchanged it for this mount. Glad we did it and since it rains and blows wind where we live with 4 seasons, drilling holes is not what we want to do to not cause major issues. So glad they created this.
Great vid...thanks. There are no instructions on Starlink website, so you really helped fill in the gaps.
Thanks for taking the time to make this video, it was really helpful and made my install super easy.
The mount just went up in price! $300. Just ordered mine 😊
I saw that! Weird that they would do a price adjustment so shortly after release.
@@StarlinkHardware Seems like it is $250 again on their site.
@@bluyetiinc7553 Just checked right now and for me (new starlink customer) it shows $300.
The Starlink Gen 3 Ridgeline Mount does not show up for me to order on their we site. How can I order one?
@@norriswoody9667 If it doesn't show up on the shop, it probably isn't available in your market, so you won't be able to buy it from Starlink.
Very in depth. Loved it. just wish you would've showed full setup with router, etc. Thanks!
Have one on my roof. It is costly but good investment. It was so easy to install.
Appreciate the video, good stuff. I was concerned about the angle and possible overhang but now I feel the ridgeline will be good for me. I just really hope that my tall trees on one side of the house isn't the direction the starlink satellite wants to face.
My husband is worried about cable protection since it just runs down the roof. 🤷♀️. Any experience with how long the cables last? Do they wear down from sun, rain, snow and ice exposure?
Shame it does not come with a carrying bag. Nevertheless, I will be purchasing this. Great video Colby as always!
In all your installation videos you run the cable outside the house. In my part of Florida the sun is brutal and causes cables to become brittle. I believe I will have to run the cable through conduit.
I was hoping for a shot from the ground to see what the antenna looks like from ground level. Otherwise, clear and concise.
Mr. Paranoid says "Screw it to the roof" make a thief work to steal it. They can still get the expensive part by loosening a knob and cutting the cable, but they still need the indoor parts.
I'd love to see the reaction when the thief realizes the dish is completely useless to them without the owner transferring it out of their account first.
Great video! But, the question is what kind of shoes did you use for climbing on the roof?????
They are just trail running shoes that I use for hiking.
Great video, thanks!
What, on earth, could possibly be the reason for them to not offer the ridge mount hardware to certain areas? I can't get it.
UPDATE: I did find some WAY cheaper knock offs on EBAY.
I assume something about having to ship the weights for this mount outside of the US.
Nice and clear video. Thanks
Try setting this up on a 12 x 12 pitch roof....I so wanted to use this mount but I had major problems getting to the peak of the roof.
I feel that, the angle on my home is really steep. I typically do my tests and reviews on the garage roof to avoid having to climb the steep pitch lol.
I haven't actually used this yet, but search Ama zon using "Handsonic Ladder Roof Hook with Wheel and Rubber Grip T-Bar". I didn't put a link because I wasn't sure if TH-cam allows commercial links.
In my case I would have to haul a ladder up to the less steep roof and then place this ladder on the steep part - then hooking over the roof ridge. The device has 2 wheels built into it to roll the ladder up the steep part before hooking it over the ridge.
Was the shipping free for the Ridgeline Mount? I think I found somebody selling one. A question, please. I'm trying to gauge how much to pay with the shipping. Thanks.
what is shipping weight
Could i put this flat on ground
Kinda wish the weights were enclosed or secured to the mount in some way so no one could just take off with the dish or unscrew the pole but good thing its useless without owner approval although bad people just want to cause problems just because, and its a good mount i guess even though its almost as much as the hardware itself
How fast is speed?
Will this work on houses that have metal roofs with a ridge cap on this model? or are those of us with ridge caps still left to fabricate our own mounts?
I would say as long as the height difference is within about 4-5 inches it will be ok. If the cap is higher than that, the legs of the mount won't lay flat enough to be secure. I'm sure it would be fine that way, but the legs are intended to lay pretty flat against the roof surface.
This totally looks like it would be great for a mobile application for gen 3, on the ground, do y’all agree?
Will this mount work with the Starlink Mini?
@@luxgadget777 Not directly. You could, however, buy either the Mini Pivot or Mini Wall Mount to get the Mini adapter plate and mast. The Mini adapter plate and mast from those other mounts can be inserted into the Gen 3 Ridgeline Mount.
Looks like it would make a nice mount laid flat for an RV roof.
Yep, pretty good option for a flat roof when you don't want to drill any holes.
Hi ,
Since you reviewed the mounts for the two generations of the dish, do you think this mount for the gen 3 dish is compatible with the second generation dish?
In my location this mount for the second generation dish was available but it disappeared from the store and now it is only available for the 3 generation.
I asked customer service and they said it was compatible with the 2 generation.
You who have reviewed the two versions of the mount, do you think I can use this version with my 2nd gen dish?
Mounts are not compatible between Gen 2 and Gen 3, so a Gen 3 Ridgeline Mount will not work with a Gen 2 dish. The Gen 2 and Gen 3 are different in how they lock into the Ridgeline mount.
@@StarlinkHardware Yeah that's what I thought, I opened a ticket explaining this whole thing and they kept telling me it works for the motorized gen 2 dish which is the one I got, so I'm afraid it won't work and I'll have to return it, since the shipping and return process here in Costa Rica is very tedious.
Can you check in the store if the Ridgeline mount for gen 2 is available for you? It is just weird that the gen 3 accessories are available here in Costa Rica and we can only buy the gen 2 dish. Btw the cost of the gen 3 Ridgeline mount in Costa Rica is less than $50 which is insane compared to $250 in the US.
Where can I buy one of these? I've Googled everywhere. Thanks!
You can buy directly from Starlink in the shop: shop.starlink.com/products/us-consumer-ridgeline-mount-kit-gen3
It's not available in every country.
I order the ridgeline mount. The mount came but no weights. Do they get delivered separately.
Yes they will come in a different box.
Thanks
Can you lay the dish flat pointing straight up to avoid obstructions or does it need to be tilted?
It will work pointed straight up, but that won't necessarily solve the obstruction issue. Each dish can only talk to certain satellites. Obstructions are obstructions because the view of the scheduled satellite is blocked in that area of the sky. Pointing it straight up doesn't change which satellite your dish is assigned to use, so you would still likely have outages if you have trees nearby.
The tilt may need to be adjusted up or down by follow the guide of the alignment menu on Starlink app, same for turn the dish around to match the guide of the direction on Starlink app’s alignment menu.
Excellent, thank you.
is this adviseable for flat slanted steel roof? our roof have no ridge 🥲
I live in France, and am interested in Starlink. Because I live in a rented property, this mounting system appears to be the best for my purposes.
I have yet to purchase Starlink, and don't want to if this and other accessories are not available here. It seems that you have to have an account, before you can access the shop for the various accessory components. That's awkward, because if there is no availability, there's little point in ordering the system in the first place.
Have you any advice, please? thanks.
During checkout Starlink will give you a list of available options for your market.
@@StarlinkHardware Thank you - I gathered that, but as I don't wish to purchase Starlink before I am aware of which options are available in my market, is there no way to access the information without ordering anything?
It's a bit like, say, buying a new car on line, then discovering that half the necessary extras are not available in your country! You need to know that, before you order.
Where did you get the Ridgeline Mount? If it is on the Starlink site, what is it called? just ordered the Starlink Gen 3 today from Best Buy for $299! They have a sale for $200 off. I need the Ridgeline Mount but can't find where to buy it. Is it actually called Ridgeline Mount? Why wouldn't it be available in all markets? Thank you for answering.
shop.starlink.com/pick
Select the Gen 3 dish. Should be there, unless it's not available in your market.
@@StarlinkHardware Thank you for answering, but all I see are Pipe Adaptor Mount, Wall Mount, and Pivot Mount. I don't understand why the Ridgeline Mount is not available everywhere. What would be the logic in the Ridgeline Mount not being available in my market? I already had to spend $6000 for a new roof due to Directv's work and pay $1000 for new walls and ceiling in the floor underneath. I desperately need this mount.
@@Sappho123 I have the same problem, will probably just order it from amazon or something.
Nothing on Starlink's user 'shop' site indicates that this is for Gen 3. It just says 'standard.' Can I assume it knows that I have a Gen 3 registered and that's what they're going to send? It's showing up as $300.
The shop page shows a picture of the dish you are looking at accessories for. Make sure it’s a Gen 3. If not, you can click where it says “Not your Starlink?” and then select Gen 3. Standard = Gen 3 and Standard Actuated = Gen 2.
@@StarlinkHardware thanks!
How secure is the mount on the roof? I'm from the east coast of Canada, and we have anywhere from 40-80km winds on the regular. just wondering how well this will hold up against those wind speeds.
It’s very heavy, winds in that range are not a problem.
@@StarlinkHardware thank you! How high of winds do you think it can handle? Sometimes we get gusts over 100km/hr
where do you buy that mount? It's not in the website.
shop.starlink.com/pick
Select the Gen 3 dish. If it's not in the shop, it's not available in your market.
After you buy the Starlink standard kit it will show you more options! That’s how I got mine I looked for a while, once you long in on the app it shows more options as well in the shop! Hope this helps
The First thing any Installer will want to know is What Windspeed will this withstand? You don't want your panel to end up in the power line and fry all your computers.
Starlink says 50 mph (80 kph) wind rating for the Ridgeline mount.
@@StarlinkHardware I get 90 mph Gusts where I am at from time to time in S.E. Arizona. I wouldn't chance it Going to bolt it to my block parapet.
Will this mount work on a metal roof?
I just found a lot of users on Reddit saying the Ridgeline Mount works great on their metal roof.
Thank you
Where can I buy this ridgeline Mount?
shop.starlink.com, make sure you are on the Gen 3 product page.
If it’s not listed for you, it means Starlink doesn’t sell it in your market.
Can I used that mount for gen2?
I get 4 plus feet of snow a year on my roof, is this a practical mount? Not excited about drilling into roof with the other mounts.
thanks for the vid - very helpful. how many times do you need to adjust the dish? Especially being so high, I find that the V3 (actuator) works really good as it will adjust itself?
You just need the initial aiming and then you don't need to mess with it after that.