I will never understand companies that pay their employees the literal minimum before it becomes illegal, but expect you to put so much effort into sales that only benefit them. If you’re gonna pay me the minimum, I should be able to give you minimum effort.
Empty Pockets Jobs You do know that a lot of retail/minimum wage jobs don’t even offer raises or a way to move up in the company? At my current job if you aren’t happy with what you get, they just hire someone else. The turnover is terrible. Also, why would you work hard for a business that doesn’t appreciate you?
Reminds me of when I worked at my local theater. I gave it my all and never got what I deserved. I was the best of the best and I was treated exactly like the teenagers there that did the very minimum. So I quit right before the worst time of the year for the theater and told my boss to enjoy the next 3 weeks in holly jolly hell.
I never pre-order anything because there's no point. Are you telling me call of duty or pokemon is going to run out of copies? I only pre-order if it's a niche game or it comes with something physical like a collector's edition. If they DID run out, just go to the walmart next door.
BlackRaveBow I always do @ GameStop because I want the preorder bonus and would like to get the game on launch day or If i want to wait and get the $10 gift card from Best Buy
BlackRaveBow I got told kirby star allies was going to be sold out so they needed another preorder list for it but when the time came there were a lot of copies, the employees need to stop lying.
i think for everything wrong with gamestop and the way they run their stores and the way they treat their employees all stems from one HUGE problem, the higher ups, the suits and ties, so to speak. they are just greedy business people they have no interest in gaming and they dont care how hard they are on their employees its just "make us money now" and that mentality is going to be what buries them.
This is such a huge stressor for my boyfriend, he was getting shit a while back for his “numbers” on these types of goals being too low, even though he’s a fantastic employee who sells a ton of stuff to people!! And the worst part is the higher ups were complaining about his numbers while simultaneously his store was BARELY GIVING HIM HOURS. And wouldn’t you know it, this was all around November. Thank god his managers are on his side.
Not a conspiracy theory, my old construction job and walmart gave certain teams an inordinate amount of work no one could do, just to have an excuse to fire them
@@nelzelpher2088 Actually, it was a real event- it is in reference to the logbook from the ship HMS Bounty. The event is know as "Mutiny on the Bounty". Im sure that there are numerous articles if you google it.
I mean Im working at gamestop part time right now and man oh man has the company gotten stupid with their goals. Use to be a manager way back in 05 but now as a part time GA. Your only complaint I dont get is used on christmas. I've never onced cared and I know kids sure as hell dont. Every sales job does this stuff now. The difference is how much better some companies do it than others. Best Buy's selling culture is about a billion times better than Gamestop because it works on realistic numbers and selling real benefits to people and not forcing worthless crap. I've worked for both. Also bestbuy pays on average double the hourly pay for gamestop without any of the stress.
Sorry but best buy doesn't use realistic goals I worked there for a few years as full timer in charge of my dept part timers. We would have days usually midweek where we may get 10 customers from open to close with the goal of 150k simply put not realistic they keep those high goals so they can have reason to terminate people whenever they want they don't set goals based on location and store traffic period there's only 2 ways to go in retail leave on your own terms like I did where they are calling everyday wanting you to come back because when you left so did 20-30k a day in sales went with you or you wait around for your store to downswing and they lay you all off or fire you that's the nature of retail and also why there is no future in it when the economy is good sales are up when it's low sales fall off it's how the world works it was a fun job but also a waste of time. I left went into an actual job field and was shocked when I realized that my income was pouring in 6x more and I couldn't be happier
No offense to you but, maybe you just werent good at your job. I easily brought in 100k in sales goes with upt of around 5 items and very high branded payments. I didnt go a single month without being green. However you could just be in an area without the foot tracks and I know that feeling all to well. Goals normally are set as a general blanket and don't take into account the realism of different areas profits and trafic.
I honestly don't understand how gamestop even stays in business with Best buy and Amazon's game deals now. The last game I bought at gamestop was bloodborne and I only bought it at gamestop because I was eating in a shopping center that had one. I pretty much buy all my games on amazon.
This was years ago as I haven't shopped at Gamestop in a while but I remember each year I'd renew my power up rewards card and they asked if I wanted the magazine. I like reading the magazine while dropping a deuce so I ordered it but the last two times I renewed they never sent me any of the magazines. Effin gamestop.
I have a lot of the same issues at my Big Lots. They want you to sign up customers for the rewards cards, our credit cards, and if you're getting furniture, it's 10x worse. One of my coworkers, who has been there for years, got yelled at for not signing people up for rewards. Why? Because you have to have an email to sign up and some people don't have that so the district manager tells her not to say you need an email and sign them up anyway. But the thing is, you can't. It is required. He expects us to use a fake email just to increase numbers.
I remember going to Electronics Boutique during the psx, saturn, n64 era and it was a great place to shop. The people that worked there were cool and you were never bugged or anything. You actually wanted to go there and buy games and didn't dread it like people do now when they go to gamestop.
Luca Leone That attitude is such bullshit. The private sector should be obligated to offer easy entry level positions lest unskilled workers turn to the govt and perpetuate a welfare state. Companies that treat their employees like shit hurt society as a whole.
GameStop wants you to work like you're working for a commission... Without ever paying a commission When I worked for GS I never did gpg... I refused to push it
CtheDead209 nah, I was fired because I fought with the DM who was trying to steal our wiis. I never sold shit I didn't believe in. Gpg outside of 360 games was robbery and just a cash grab, like forcing pre-orders, subs, buying used... Also, why would I push things like it's a commission job without making the commission?
lol youre the reason I have people come back and bitch about their game breaking and tell me " the employee didnt tell me about any protection plan" Youre an idiot. You cant work somewhere and just do it how YOU want.
Luca Leone our customers loved our store so I dunno what you're talking about. But it's really easy to call others idiots while you stare at your reflection while you type.
Knowing about any product has really no importance in sales. Anyone can be taught information about a product but, being likable and able to push numbers and sales is what companies are actually looking for.
Clesarie Unfortunately, that's how the retail side works. Of course, there hasn't been one Gamestop employee who has convinced me to buy a game that I didn't know about/didn't want.
I would never go all digital. If all digital games were $49.99 rather than $59.99, then maybe I would. Its common sense that digital games cost almost nothing to sell, as opposed to physical game discs. I used to say this back when manuals and posters were included in the box, as well as box art. Although less manuals have been included(really loved manuals), I still prefer to get physical for the box and to resell down the road if needed. Digital games can never be sold. Shit I have 300 downloads in the PS3 store, but they don't transfer over and I would have to rebuy the same exact games that are on PS4 too. With a disk I can sell it and get the new gen version if I so choose to.
digital is better priced for those who wait. Physical games can become even more expensive, while digital games constantly go on sale, and you occasionally get special deals where you get credit based on how much you spend.
Bill lupin if you’re a pc gamer there’s no point to get disc games unless it’s an older version of a game or if you want to collect the game as of it being old
as someone who also worked im retail i complely understand about goals. i was working for target here in canada before it closed down in the mobile department. it was hard to sell mobile phones in an area and demographic surrounded near senior homes and apartments and the same thing happened to me with the pressure to hi certain numbers. i used to love learning about the newest ,pbile phones n features n thought the same thing that i was gettin paid for something i was passionate about
In November of 2016, I used to work at a retail store called f.y.e. There is a system where you need to sell a backstage pass with every transaction you do and sell magazines with it. The backstage pass is a 10% discount card that deducts the price of all items you are buying. It’s free for 30 days. After that, the company charges your card 10.99 a month. Now here’s where I started to hate working there. Similar to the power up card, I myself had to reach a goal of selling those cards, otherwise my manager would get on my ass for not selling enough. Same with the magazines, had to reach a goal. I wasn’t selling a lot in the first 3 weeks because I truthfully gave all the details the customer needed to know but they just didn’t want it. My manager (who is and probably still is a crackwhore) would lie to the customers about the backstage pass telling the customers they will not be charged at all. That’s why her sales were really good. After a while, I had upset customers coming in and telling me “I thought the discount card was free” and “you guys are liars, I had money deducted from my card” all because of my stupid ass manager. Like a good employee, I kindly informed them about the backstage pass and guided them on how to cancel it before the next charge. My backstage pass goals were really good in December because of Christmas and people wanted to save money. In January, my sales started going down . My manager would get in trouble by the corporate manager because of the sales and for that, the employees would get in trouble. My sales were bad as usual but I didn’t care at all since I just wanted the money and be out. We didn’t get commission from anything. I got payed minimum wage so I gave minimum effort on selling the backstage passes. In March, my manager got fired by the corporate manager after finding out about her shoplifting at Claire’s lol. Corporate manager also smelled weed in the back room of the store so that was a bonus. My dumbass crackwhore manager was a drug dealer too, who happened to have weed in her purse the day corporate came and visited lmao. To cut the ending short, the store was under new management around April and I got fired in July because I gave my friends my employee discount. My assistant managers were cool as fuck and a couple of co workers too. I left out a lot of details because I felt like this post was long lol.
I see it for what it is: just another cash-grab. I'm not the only GA in my store who sees this new and unrealistic goal of X% of collectibles as ridiculous. The store is called GAMEStop. Who's really going to come into GS with the sole purpose of searching for shirts?
Carbon Knight No, I know; my specifying shirts was just one example of the collectibles now in-store. And I know I might have sounded like I didn't believe it to be possible, but I have seen people come in JUST to look for Funko POP figures... even though there's another store not even a mile away with a FAR better selection than what we had at the time.
It annoys me the fuck when I buy a game, new or used, and I always get asked the same question "Would you like a game warranty to cover the game in case in gets scratches?" $2 or $3, I don't care how cheap it is. The thought of being asked this question, especially when you're a regular and an avid gamer, baffles me. I keep all my disc games in cases. I don't have discs lying around. I don't use them as coasters nor have my fingers on the surface. Why the hell would you ask me about disc protection? What if the game I have is a rare game? Are you guys gonna replace the disc with another copy or just buff the disc and make it worse?
I remember working at GameStop during the holidays. The job was not that great and they only gave me at most two days each week. Then the manager who hired me quit shortly after I got the job. Then my hours got cut to one day a week (some weeks I didn’t even have work). Then around the beginning of January, they laid me off. I really don’t get what the hell happened there.
Here's a cheap and effective reward. Best employee of the week gets to keep all the stuff that was previously needlessly destroye'd and thrown in the dumpster. Costs the company literally nothing and is a massive incentive for all employee's.
Jeez, the GameStops in my town must really give 0 shits, since most interactions with customers never go beyond "Hi, can I help you find anything?" "No thanks, I'm just looking." "Oh, alright. Let me know if there's anything I can do for you." The only time I needed special help with upgrading my 3DS memory card, the guy just offered a $2 SD card. No "Sure you don't want a new system?" or "Oh you have a 3DS? Want to pre-order Random JRPG You Don't Want that comes with the free keychain?" just the thing I came in for. Shocking!
I think I worked at a "unicorn" Gamestop. My manager just didn't give a fuck about numbers and what not. Hell, he was out in back always smoking a joint, my location was super laid back and chill. We just sold shit and whim, didn't worry about used games vs. new, the member card and what not. After he quit, we just all kind of scattered. Like, I didn't quit, but I wasn't fired either. As a matter of fact I'm still in the system apparently and it's been about 8 years...
Lots of weakly managed companies rely on 'all-stick' management because they are unwilling to use any 'carrot' techniques. And they'll pretend that they don't have the authority.. like 'hey boss, if I meet three of these goals today, can I take the next two thursdays or weekend off?" the boss will be, well Stewart... if it were up to me (and it is) then I'd totally let you do that.
I had 8 years of power up points I was saving. They started sending me coupons and spending my points without my permission. I never received the coupons and now all my points we're gone. 8 years here I'm telling you. I have tried calling GameStop customers service and after 3 hours of hold multiple times I gave up. I will never ever spend another penny at GameStop
I love the feeling of opening a new game. Same with CDs. Been that way since I was a kid. Ioved reading the instruction manual every time I bought a game. They dont even put those in the case anymore. It's a lost art.
At my former place of employment they took away bonuses from regular employee's and increased them for management. Unfortunately the store I was employed in made the last 2 and the people that did all the work got none of the bonuses.
@9:00 - You pretty much answer it at around 11:24. Same as how telemarketing firms can exist: Companies find their niche, and some aim (or fall into) the lower end of the barrel. The maddening part though is what you describe with the goals structure that's enforced by management: Lower tier company trying to play as though they're fostering some kind of entrepreneurial, up-from-the-bootstraps kind of work environment; "Be serious about succeeding, or else." Or... else what, exactly. Is a weird psychological something that tends to go on in managerial, at all levels: They realize the larger picture at some point, but then create this game to lie to themselves about their - and the company's - station in life. Which in itself isn't necessarily bad; crappy situations may call for personal motivation of some kind, any kind, to either succeed or get by. The problem is that plenty of others get dragged along in this weird, Tony Robbins style corporate crusade. Is probably corporate's attempt to placate their shareholders and the stock market with the thought that they're a business that's reaching for the stars!... when in fact everyone else who actually gets on with the work are just trying to get things done, reasonably. Tower of Babel vs. a farm.
I worked as a shift manager at gamestop during the launch year for the x1 and ps4, that alone made me hate the gaming industry and it was entirely due to the customers who were upset that they couldn't get their consoles as though it was my fault. As for the insane expectations, I told my store manager and district manager that we can push stuff on people all you want us to, they aren't going to buy it if they don't want it and signing people up for memberships multiple times with different typed versions of their names/phone numbers/emails is unethical. I didn't work there long after that.
Best types of companies to sell for would be insurance sales, auto sales (preferably a strong brand like Toyota or Honda), cell phone sales (usually the best paying ones are working directly for a wireless carrier), home improvement (roofing, windows, siding), real estate, possibly some furniture stores (be careful of over staffing issues and make sure the store has strong traffic), and a few other niche industries. A good sales position will reward top producer with a yearly income range starting at $45,000 per year to a limitless top end (some sales jobs cap your commission which is complete BS).
Pushing reservations to people means they’re buying the games new which messes with your pre owned sales. Seems like a lose lose situation. “One better than the other? To bad! Do better on the other!”
i absolutely hated when employees would come up to me when i walked into a gamestop. its one reason i never walk into them anymore. i know where i wanna look. i wanna go in, look at what i wanna look at and if i have any questions ill ask them. dont come up to me telling me about pre orders and asking me what games i want. just leave me alone and let me shop.
ha you actually responded to my drunk comment. the thing is, its true, regardless what people do to cans or bottles, they are dirty. stick to the glass man, and thanks for the great videos. love your stories.
I don't know if GameStop works on a manager bonus system, but I've worked at a company that does. One major reason such companies set absurd goals is to avoid having to pay the manager a full bonus. Set unrealistic - or better yet, contradictory - goals, then use failure to meet them as a justification for not giving the manager the pay he was led to expect.
My GameStop store that I shop at is so chill. They don’t do any of this. They ask if I’m looking for a specific game or item, but other than that they leave you alone.
I have a friend whose BF works as a Game Stop manager. She was sort of half barging about all the free game stuff he gets and I really wanted to tell her "Yeah he might get the stuff for free but I can actually afford to buy it".
Preach about those goals!! Used to work at a smoothie place, if we didn’t sell a lot of larges or have people add stuff to the smoothies we would get in trouble. See if more retail places would reward their good employees and those who work hard with RAISES or maybe a paid day off it would be so worth it. Like I had to work the holiday, yet no holiday pay because I work about 35 hours and not 40 because my store won’t let ya get 40. Yay corporate
0:11 was the best, most unexpected thing I've ever heard and I laughed my ass off for 5 solid minutes. Especially with the straight face he said it with.
Back in 2006 I walked into my local GameStop for the first time for a few GameCube Games..I still remember jumping into my car and turning the key saying to myself..”holyshay this mf” and shaking my head lol that sales rep pushed that GameStop membership super hard.. I think I said “no I’m good” like 20Xs
I currently work at Gamestop as a Senior Guest Advisor. I can tell you, the goals have only gotten more strict. Preorders have extended to not only games now, but collectibles. We’re expected to encourage people to preorder things like Pop Vinyls, but unlike our games, Pops at Gamestop don’t have set release dates, only tentative ones. This means that you have to sell people on products that they don’t even know when they’ll get. And to make matters worse, because we only hold products for 48 hours after release, most people don’t even pick up their collectibles because they’re unaware of their release. This means that cancelations have only become more prominent. And pro goals have risen to 20%. That means that 1/5 customers must subscribe to our paid rewards cards. And with a heavy focus on selling collectibles, it can be hard to sell rewards cards on products you’ll get no benefit from having.
This reminds me of my Macy's days and offering the Macy's Star Rewards card. The managers were constantly on your back every hour. "Did you open a new account yet? Did you open a new account yet?" I hated doing it, and most people were annoyed because you had to ask them if they wanted a Macy's card every time they came in. Of course, they had quotas you had to reach every week or you'd get a talking to and a warning from your manager. I had to do the greet and escort the customer thing too, and that annoyed me and the customer, because they didn't want to be bothered and I didn't want to do it. I had to do it though because the managers watched you like a hawk to make sure you did it.
I remember about a year and a half ago ago i went to my local Gamestop to buy my ps4 and i went inside and i asked if they had them the guy replied " Yes but we only have them used".( of course i knew this was horseshit ) So knowing this is what they do i replied to him and said " ok fine no big deal i will head over to Wal-Mart and see if they have 1 new " . Then immediately after i said that to him he responded with " Oh wait .... let me check in the back and see if we got new ones delivered recently " . Sure enough he walks out with a new ps4 box ready to go. Of course the guy knew they had them new but just trying to hawk the used ones........ damn snakes. People really have to learn how to outsmart them and beat them at their own game literally.
I always wondered why punishments like write ups and stuff take so long to go away in retail at my current job it only takes 60 days as opposed to the 6 months retail forces you to do
No wonder steam is so good at sales would you rather save 10% with a card or anywhere from 30 to 50% on any game? I love getting a 49 dollar game for 19 especially when it's one I've wanted to play
The goals are my main reason. One day I thought I did great with warranties but was hammered for low pro memberships, reservations, hardware attach, etc.
A GameStop employee even went out of his way to bring his 3ds XL cradle to my college at 10 at night just to try to see if it would work before we declared it dead. That’s why I still shop at GameStop. Almost all of the employees I’ve spoken to have been the sweetest guys ever. I really appreciate the effort, whether it be influence by corporate or by their own volition.
I’m glad you’re planning on moving away from the GameStop videos. You have too good of a personality to become on of those channels. I’m sure you know the ones I’m talking about.
I work for a grocery store and a person from corporate approached me saying I should do more than just ask people if everything was ok at self checkout that I should be there to sell items customers do not need like if I do that people get upset that’s ridiculous
I think the third thing that you talked about (the card) was why they made an elite version of it which grants twice as much of a discount as the regular one
But costs more than GCU and still only works on used games XD GameStop keeps half heartedly trying to be competitive, but they know they really don't have to because they still have a pretty decent sized customer base that is loyal for some reason.
When I was fired they sued me for "lost merchandise" Then didnt process the paperwork and so since it was late it became over double what it original was Fuck gamestop I'm glad they're going under
What the hell You Tube why are you hiding Fanta videos from me? I just got a notification for a video that is months old. WHAT!!!!!!!!?????????? 😤😤😤😤😤👿👿👿
At the moment I work at a Gamestop Prestige. Hearing you talk about the gpgs for switch and ds games made me a small bit confused. At my store its not just scratch protection its full on anything happens we replace it same day if we do have it in stock (otherwise its checking out the warehouse). My managers always say for anything and to do it for those especially since they have that exposed metal bits. Of course if you take care of the games its very rare they stop working. But from my own idiot experience i have about 5 completely defective 3ds games. @everyone else in the comments: do other gamestops not replace it? Ive done tons of gpg swaps on defective carts. -not to say the gpgs arent still nonsense or to shit on other gamestops for not being my store im just curious!-
I don't think my store's a Prestige store; pretty sure it's not. Anyway, yes, we do an even swap on defective/damaged games if they have the GPG. Fun story to go with this, as an example: he bought a cheap game, bought the GPG, said he was going to destroy the disc overnight. Came in the next morning, said he'd gotten really drunk, one thing led to another, and he'd melted the disc in his microwave. We replaced it for him because he had the GPG. The only time we don't do a GPG swap is if we don't actually have the game in-store at that moment, but that's not really a common occurrence and we take steps to get a replacement on its way to us ASAP.
Fanta i was thinking the same thing.....how about rewarding those associates that meet there goals with a extra $100 dollars or get a weekend off or be eligible for management position or be selected for a Visa Gift Card outside of Game Stop. I can also see a in store invite only employee party. Have like a day where the higher ups plan a employee party & for those who are invited can take advantage of the special promos of that day. Give you example...invited guess will engage in game tournaments , win prizes, & take advantage of special offers while the associates get a day to unwind, still get paid for that day but meeting your goals party will give the customers & the Sales Associates a chance to connect & build current to new relationships.
I had a mini reservation experience. A guy working there asked me how I was doing, same old, and since I was in the Nintendo section, he said "You like Nintendo huh?" Or something like that. I say mini because he didn't give me a paper or anything, but that might have been because I went to a different section. Very awkward...
Goals are good but I think there are businesses that just place too much emphasis on shoving another worthless credit card on their customers. Especially ones like GameStop that don't offer much incentive for you to sell it to people.
Exactly the same shit I have to deal with at Tractor Supply. My hand has been forced and they're watching to see me pester everyone I come across about memberships, warranties and credit card sign ups. Nothing worse than knowing you're annoying the shit out of your customers but you can't do anything about it. This is why retail is dying, misplaced priorities and excessive retention strategies.
being shoved down the throat to buy store memberships or cards is the reason I stopped going to those type of stores as a customer. Plus forcing employees to sell a certain type per month is worse than having a sword put at your neck.
I cut my GameStop card and my FYE card BC when I used it the price went up. I told myself fuck this bs. I'm NOT paying more when I'm using a card they SHOULD help me save money not spend more.
bruh, i legit clicked on this Video to see more on the Fails of Gamestop are piling up and I hear that this TH-camr is Named FANTAVISION... And the best part is i was Drinking a Berry Fanta... *THE IRONY!* Just for that I'm Subbing! xD
FANTAVISION Well, the Irony and this Video about the Dinosaur in Gaming and Con Masters Known as Gamestop had me think, Fanta is Good, this TH-camr is Named FANTAVISION... I'm Sold! By the way, Have you thought about making Beer "Fanta Vision" Goggles? That would Suit You! XD
I've had the PowerUp Rewards card for years, but I recently switched over to the Best Buy Gamers Club Unlocked. I got so sick of Gamestop attempting to sell me used/opened games as new. Several times I either ordered new games on their site or asked for new games in the store, and the games I received were not sealed. I took the opened games back and got my money refunded each time, because there's no way in hell I'm paying the new game price for a game that's been opened. A word of advice to Gamestop - If you're going to sell opened games, then DISCOUNT THEM AS USED.... My advice to customers - Don't let Gamestop get away with this bullshit. If you pay for a new game, and they try to give you one that's been opened, TAKE IT BACK AND GET A REFUND. I think part of the reason why Gamestop keeps doing this shit is because they get away with it 95% of the time, and people are either clueless as to what new means, or too lazy to take these opened games back for a refund. Gamestop is basically banking on the chance that a high percentage of their customers will be too lazy to take these opened games back. Gamestop is on their last leg, and for the moment they are surviving solely by taking advantage of kids and their clueless parents, who don;t know any better. They get ripped off with trade-ins, and then pay new game prices for used/ open games. Sad but true.
GameStop took the fun out of video games for employees and customers alike. That spells death when the only thing you really do as a store is selling video games. I don’t go into GameStop because it isn’t fun. It feels like a chore.
Wait just a second. I am Power Up Rewards member and the thing on the bottom of the receipt that says like “Your lifetime Power Up Pro savings is ___” That amount includes the price of the magazines?!
I loved opening a new game, but nowadays they are $80 + 15% HST in Canada. Over $90 total. That and my Walmart barely has good sales on games now, so I just get digital sales now.
I work at GameStop and we don't print the lists but we do still drop everything and have to go talk and our boss will watch us EVERYDAY to make sure and we get wrote up if we didn't walk out every time !
Gamestop is dying a slow lingering death. Just watching them close more and more stores. They can't stay open for much longer. I worked for Staples for 3 years and their goal system was similar. They had incentive but not enough to make doing a good job worth while.
i never got escorted to a game section at my local gamestop buuuuuut they do have it set up so all the displays kind of usher you all around each section of the store to get you to look at everything. They only printed stuff out at the check out area but yeah i knew there was something fishy with that power up rewards thing, saying i saved so much money when i knew i hadn't really shopped there that much previously. so a big hint that they were pulling those numbers from somewhere else, interesting to know that it was coming from the magazine, which I am kind of hoarding for some reason.... yeah not sure why but watching your videos it does help make sense as to why the employees at the stores push so hard for those pre orders and everything
I think if Gamestop added a 10% discount on new games. They would grab all the customers Best Buy stole. Then they just need to fix some shady business practices and GameStop can be a really cool place to go to again
It's not that I minded the lack of incentive really, I worked at GameCrayCray also and the monetary incentives they offered did little for me, I minded creating a negative customer experience. When I was last there, each transaction was like a fifteen minute thing about used games, pro cards, warranties on games, pre-orders, the website, and add-ons. I mean, sure it was annoying on my end, but when a two customer line is a 30 minute wait because I'm supposed to argue with every customer about why they should just keep spending money... I just didn't like doing it to people.
I think that game stop has a policy of writing people up for being a " people person". I got "ambushed" by lp and my dm asking me about "fraud" because I gave a lady a free xb1 and a PRP because she had been back twice replacing two TWO different redurbished consoles. I asked "How do we retain people coming in when we sell garbage from the ROC? (Refurbishment Operations Center). The LP guy goes "You have been with us for a while now and I have seen a lot of people who feel like thet are not getting where they want within the company and so thet try and 'get back'at the company." Soo then I asked if that were the case and I wanted gamestop ro just lose money why I would have refused to take the $100 bills with identical serial numbers toward the Ps4 the ass wanted to buy last week? 🤔 They kept it up, implying that I was committing fraud by being friendly to people who had gotten screwed so i handed my DM my keys and left. Now I am kinda screwed cus I have a disability that makes it really hard to just go get a job and work anywhere. 😥
Goodwill has a program to help people with disabilities get jobs. They helped me when I thought I wouldn't have a chance and would have to get on disability. Now I work at Menards and it's going great so far! See if you have employment help in your area, and I don't mean the ones where you just hand them your info and wait for them to call you, people you meet with every week that will teach you how to answer interview questions and help you look for jobs you can do despite your disability.
Sam Hem I found a job with Advance Auto Parts. Its going well ans most people are really cool. I am getting full time hours but I would like to make more on the hour because I would like to have a life at some point. Its not easy having to live with Mom as a man my age... but I guess its not my fault. I'm doing the best I can. Hopefully if I work hard I can get a raise or promotion or both. 🤔
suddy kloober That's great! I hope you get a promotion so you can live on your own. I also live with one of my parents (dad), and the only hope I have of moving out any time soon is to rent a house with friends, blargh.
Hey Fanta, just wanted to say I watch your videos all the time. I think you have really great hindsight, I just quit GameStop at the beginning of this year. Some things you say aren't completely correct, but mostly you have it spot on. Keep doing what you do man, I love looking forward to your videos. (I really like you showing what beer you drink )
Glad to hear you are enjoying the videos Jebediah! If I say anything inaccurate, it could be because what I'm saying is based on what it was like several years ago when I worked there.
I have not much at GameStop for awhile. I use to shop at GameStop in the 360 ps3 era and they had a game card for $5 to get 10% for used games which as ok. I did get preorders sometimes at the time. But they did push preorders a bit too much. I also shopped at Best Buy for games when they had more games.
I will never understand companies that pay their employees the literal minimum before it becomes illegal, but expect you to put so much effort into sales that only benefit them. If you’re gonna pay me the minimum, I should be able to give you minimum effort.
Emily Elliott dead on correct.
No company deserves your loyalty anymore. Just treat every job like you’re a merc. Use them until it is no longer beneficial and than move on.
Empty Pockets Jobs You do know that a lot of retail/minimum wage jobs don’t even offer raises or a way to move up in the company? At my current job if you aren’t happy with what you get, they just hire someone else. The turnover is terrible. Also, why would you work hard for a business that doesn’t appreciate you?
Emily Elliott
lol if it were up to companies you got even less paid,this is why outsourcing exists
Hellraiser988 It’s people like you that fuel the companies bullshit. They know they can take advantage of people who can’t think for themselves.
I love watching these videos just to know other people have gone through the same pain. Not Gamestop, just retail in general.
Reminds me of when I worked at my local theater. I gave it my all and never got what I deserved. I was the best of the best and I was treated exactly like the teenagers there that did the very minimum. So I quit right before the worst time of the year for the theater and told my boss to enjoy the next 3 weeks in holly jolly hell.
I never pre-order anything because there's no point.
Are you telling me call of duty or pokemon is going to run out of copies? I only pre-order if it's a niche game or it comes with something physical like a collector's edition.
If they DID run out, just go to the walmart next door.
BlackRaveBow I'm glad I pre-ordered Breath of the Wild though, my GameStop ran out of copies, that's not as popular as Pokemon but it's still popular.
Matthew Wells you could just get it off Amazon or go to best buy or Wal-Mart where they order enough copies
Joe L he's talking about at launch, and pretty much every retailer was sold out at launch. Not just gamestop.
BlackRaveBow I always do @ GameStop because I want the preorder bonus and would like to get the game on launch day or If i want to wait and get the $10 gift card from Best Buy
BlackRaveBow I got told kirby star allies was going to be sold out so they needed another preorder list for it but when the time came there were a lot of copies, the employees need to stop lying.
i think for everything wrong with gamestop and the way they run their stores and the way they treat their employees all stems from one HUGE problem, the higher ups, the suits and ties, so to speak. they are just greedy business people they have no interest in gaming and they dont care how hard they are on their employees its just "make us money now" and that mentality is going to be what buries them.
Agreed. Employees are just unfortunate pawns.
Customers tell me often that we'll be out of business soon and I believe them lol. I don't verbally agree though lol
Pestering the customer. Worst.
Kuronji Yup that is why I do not go there anymore.
Seriously. You go to gamestop and you have to be prepared to say "no thanks" about half a dozen times before you are out of there.
just wear a "hello my name is: NO THANKS" tag
Just like Journeys
Just like Journeys
This is such a huge stressor for my boyfriend, he was getting shit a while back for his “numbers” on these types of goals being too low, even though he’s a fantastic employee who sells a ton of stuff to people!! And the worst part is the higher ups were complaining about his numbers while simultaneously his store was BARELY GIVING HIM HOURS. And wouldn’t you know it, this was all around November. Thank god his managers are on his side.
Your reward is Gamestop allows you to live xDD
Not a conspiracy theory, my old construction job and walmart gave certain teams an inordinate amount of work no one could do, just to have an excuse to fire them
YOU SHOULD BE DRINKING FANTA
Maybe I'll do that for some subscriber milestone video or something lol
Just not the fat girl's flavor! XD
PINEAPPLE FANTA IS THE BEST!! xD
spike with vodka
MrJ0mmy lol
The beatings shall continue until moral improves.
Jack Wolf 2 likes?? Ppl need to pick up a book...
@@velentr I have heard the quote before but have never read the book. What was it called?
@@nelzelpher2088 Actually, it was a real event- it is in reference to the logbook from the ship HMS Bounty. The event is know as "Mutiny on the Bounty". Im sure that there are numerous articles if you google it.
@@velentr very interesting.. thank you.
I mean Im working at gamestop part time right now and man oh man has the company gotten stupid with their goals. Use to be a manager way back in 05 but now as a part time GA. Your only complaint I dont get is used on christmas. I've never onced cared and I know kids sure as hell dont.
Every sales job does this stuff now. The difference is how much better some companies do it than others. Best Buy's selling culture is about a billion times better than Gamestop because it works on realistic numbers and selling real benefits to people and not forcing worthless crap. I've worked for both. Also bestbuy pays on average double the hourly pay for gamestop without any of the stress.
Sorry but best buy doesn't use realistic goals I worked there for a few years as full timer in charge of my dept part timers. We would have days usually midweek where we may get 10 customers from open to close with the goal of 150k simply put not realistic they keep those high goals so they can have reason to terminate people whenever they want they don't set goals based on location and store traffic period there's only 2 ways to go in retail leave on your own terms like I did where they are calling everyday wanting you to come back because when you left so did 20-30k a day in sales went with you or you wait around for your store to downswing and they lay you all off or fire you that's the nature of retail and also why there is no future in it when the economy is good sales are up when it's low sales fall off it's how the world works it was a fun job but also a waste of time. I left went into an actual job field and was shocked when I realized that my income was pouring in 6x more and I couldn't be happier
No offense to you but, maybe you just werent good at your job. I easily brought in 100k in sales goes with upt of around 5 items and very high branded payments. I didnt go a single month without being green. However you could just be in an area without the foot tracks and I know that feeling all to well. Goals normally are set as a general blanket and don't take into account the realism of different areas profits and trafic.
I honestly don't understand how gamestop even stays in business with Best buy and Amazon's game deals now. The last game I bought at gamestop was bloodborne and I only bought it at gamestop because I was eating in a shopping center that had one. I pretty much buy all my games on amazon.
This was years ago as I haven't shopped at Gamestop in a while but I remember each year I'd renew my power up rewards card and they asked if I wanted the magazine. I like reading the magazine while dropping a deuce so I ordered it but the last two times I renewed they never sent me any of the magazines. Effin gamestop.
I have a lot of the same issues at my Big Lots. They want you to sign up customers for the rewards cards, our credit cards, and if you're getting furniture, it's 10x worse. One of my coworkers, who has been there for years, got yelled at for not signing people up for rewards. Why? Because you have to have an email to sign up and some people don't have that so the district manager tells her not to say you need an email and sign them up anyway. But the thing is, you can't. It is required. He expects us to use a fake email just to increase numbers.
@tim smith, really nice icon, how did you make it ?!
tim smith Call Human Resources.
I remember going to Electronics Boutique during the psx, saturn, n64 era and it was a great place to shop. The people that worked there were cool and you were never bugged or anything. You actually wanted to go there and buy games and didn't dread it like people do now when they go to gamestop.
Yup, I remember when my EB Games was bought buy Gamestop. I knew even as a kid, that EB was a much better place to shop than Gamestop.
My local mall had both a GameStop and EB games when I was a kid. But the EB closed when I was 7 or 8, so I don't remember much about it.
For minimum wage your lucky if i even bother showing up on time and working let alone try and reach goals lmao
@chris hagerty, agreed, lol.
Youre lucky you even have a job at all.
Also true, but you can do anything if you put your mind to it.
Luca Leone That attitude is such bullshit. The private sector should be obligated to offer easy entry level positions lest unskilled workers turn to the govt and perpetuate a welfare state. Companies that treat their employees like shit hurt society as a whole.
GameStop wants you to work like you're working for a commission... Without ever paying a commission
When I worked for GS I never did gpg... I refused to push it
I assume that's why your no longer employed with them. It's your job if you didn't want to do it don't work in retail sime
CtheDead209 nah, I was fired because I fought with the DM who was trying to steal our wiis. I never sold shit I didn't believe in. Gpg outside of 360 games was robbery and just a cash grab, like forcing pre-orders, subs, buying used... Also, why would I push things like it's a commission job without making the commission?
lol youre the reason I have people come back and bitch about their game breaking and tell me " the employee didnt tell me about any protection plan" Youre an idiot.
You cant work somewhere and just do it how YOU want.
Luca Leone our customers loved our store so I dunno what you're talking about. But it's really easy to call others idiots while you stare at your reflection while you type.
Luca Leone also. If they broke the game... The gpg wouldn't cover that anyway...
Gamestop here wouldn't hire me because I'm not nerdy enough when I clearly knew more about games than the manager
Branden Loeser They Don’t hire for game knowledge, you have to be a strong salesman. I had very little game knowledge and worked there for 4 years.
They often just want a pretty face.
They didn't hire you because no one sells copies Battletoads anyway
Knowing about any product has really no importance in sales. Anyone can be taught information about a product but, being likable and able to push numbers and sales is what companies are actually looking for.
Clesarie
Unfortunately, that's how the retail side works. Of course, there hasn't been one Gamestop employee who has convinced me to buy a game that I didn't know about/didn't want.
Last week, went to Best Buy, and joined there gamer club.. I'm up in April or May for Gamestop. I'm just going to let it run out.
Dave Budness I got that card last week as well
Dave Budness if you are already a man we if amazon prime, they have a similar sale in preorders.
I would never go all digital. If all digital games were $49.99 rather than $59.99, then maybe I would. Its common sense that digital games cost almost nothing to sell, as opposed to physical game discs. I used to say this back when manuals and posters were included in the box, as well as box art. Although less manuals have been included(really loved manuals), I still prefer to get physical for the box and to resell down the road if needed. Digital games can never be sold. Shit I have 300 downloads in the PS3 store, but they don't transfer over and I would have to rebuy the same exact games that are on PS4 too. With a disk I can sell it and get the new gen version if I so choose to.
Plus, licensing issues can force a game to get de listed from a digital marketplace.
digital is better priced for those who wait. Physical games can become even more expensive, while digital games constantly go on sale, and you occasionally get special deals where you get credit based on how much you spend.
Bill lupin if you’re a pc gamer there’s no point to get disc games unless it’s an older version of a game or if you want to collect the game as of it being old
IISourAyyII certain people in game development get fucked over and get paid fuck-all.
Eh, digital games decrease in cost faster than hard copies do, also they often go on sale.
as someone who also worked im retail i complely understand about goals. i was working for target here in canada before it closed down in the mobile department. it was hard to sell mobile phones in an area and demographic surrounded near senior homes and apartments and the same thing happened to me with the pressure to hi certain numbers. i used to love learning about the newest ,pbile phones n features n thought the same thing that i was gettin paid for something i was passionate about
In November of 2016, I used to work at a retail store called f.y.e. There is a system where you need to sell a backstage pass with every transaction you do and sell magazines with it. The backstage pass is a 10% discount card that deducts the price of all items you are buying. It’s free for 30 days. After that, the company charges your card 10.99 a month. Now here’s where I started to hate working there. Similar to the power up card, I myself had to reach a goal of selling those cards, otherwise my manager would get on my ass for not selling enough. Same with the magazines, had to reach a goal. I wasn’t selling a lot in the first 3 weeks because I truthfully gave all the details the customer needed to know but they just didn’t want it. My manager (who is and probably still is a crackwhore) would lie to the customers about the backstage pass telling the customers they will not be charged at all. That’s why her sales were really good. After a while, I had upset customers coming in and telling me “I thought the discount card was free” and “you guys are liars, I had money deducted from my card” all because of my stupid ass manager. Like a good employee, I kindly informed them about the backstage pass and guided them on how to cancel it before the next charge. My backstage pass goals were really good in December because of Christmas and people wanted to save money. In January, my sales started going down . My manager would get in trouble by the corporate manager because of the sales and for that, the employees would get in trouble. My sales were bad as usual but I didn’t care at all since I just wanted the money and be out. We didn’t get commission from anything. I got payed minimum wage so I gave minimum effort on selling the backstage passes. In March, my manager got fired by the corporate manager after finding out about her shoplifting at Claire’s lol. Corporate manager also smelled weed in the back room of the store so that was a bonus. My dumbass crackwhore manager was a drug dealer too, who happened to have weed in her purse the day corporate came and visited lmao. To cut the ending short, the store was under new management around April and I got fired in July because I gave my friends my employee discount. My assistant managers were cool as fuck and a couple of co workers too. I left out a lot of details because I felt like this post was long lol.
I’m from hawaii, I’m new to your channel love your videos, and you pronounce that word very well
Pretty soon you gotta hit a collectible percentage too..
Yeah we just started that, and thats annoying -_-. Like Im already trying to ask about all this other shit and now I have to suggest collectibles lol
I see it for what it is: just another cash-grab. I'm not the only GA in my store who sees this new and unrealistic goal of X% of collectibles as ridiculous. The store is called GAMEStop. Who's really going to come into GS with the sole purpose of searching for shirts?
Carbon Knight No, I know; my specifying shirts was just one example of the collectibles now in-store. And I know I might have sounded like I didn't believe it to be possible, but I have seen people come in JUST to look for Funko POP figures... even though there's another store not even a mile away with a FAR better selection than what we had at the time.
It annoys me the fuck when I buy a game, new or used, and I always get asked the same question "Would you like a game warranty to cover the game in case in gets scratches?" $2 or $3, I don't care how cheap it is. The thought of being asked this question, especially when you're a regular and an avid gamer, baffles me. I keep all my disc games in cases. I don't have discs lying around. I don't use them as coasters nor have my fingers on the surface. Why the hell would you ask me about disc protection? What if the game I have is a rare game? Are you guys gonna replace the disc with another copy or just buff the disc and make it worse?
“You scratched my CD! You took it out in broad daylight and scratched it!”
When I was a kid I wanted to work there, but when I met some employees I thought I'd have take a vow of homosexuality.
😂🤣
I remember working at GameStop during the holidays. The job was not that great and they only gave me at most two days each week. Then the manager who hired me quit shortly after I got the job. Then my hours got cut to one day a week (some weeks I didn’t even have work). Then around the beginning of January, they laid me off. I really don’t get what the hell happened there.
Pre-Orders = Thank you for giving us a 0% interest loan
Here's a cheap and effective reward. Best employee of the week gets to keep all the stuff that was previously needlessly destroye'd and thrown in the dumpster. Costs the company literally nothing and is a massive incentive for all employee's.
Jeez, the GameStops in my town must really give 0 shits, since most interactions with customers never go beyond "Hi, can I help you find anything?" "No thanks, I'm just looking." "Oh, alright. Let me know if there's anything I can do for you." The only time I needed special help with upgrading my 3DS memory card, the guy just offered a $2 SD card. No "Sure you don't want a new system?" or "Oh you have a 3DS? Want to pre-order Random JRPG You Don't Want that comes with the free keychain?" just the thing I came in for. Shocking!
I think I worked at a "unicorn" Gamestop. My manager just didn't give a fuck about numbers and what not. Hell, he was out in back always smoking a joint, my location was super laid back and chill. We just sold shit and whim, didn't worry about used games vs. new, the member card and what not. After he quit, we just all kind of scattered. Like, I didn't quit, but I wasn't fired either. As a matter of fact I'm still in the system apparently and it's been about 8 years...
Lots of weakly managed companies rely on 'all-stick' management because they are unwilling to use any 'carrot' techniques.
And they'll pretend that they don't have the authority.. like 'hey boss, if I meet three of these goals today, can I take the next two thursdays or weekend off?" the boss will be, well Stewart... if it were up to me (and it is) then I'd totally let you do that.
Your video quality has been getting better and better over the last few months. Keep it up my dude!
Thanks 33EVANN! I'll continue to try to keep up the improvements!
I had 8 years of power up points I was saving. They started sending me coupons and spending my points without my permission. I never received the coupons and now all my points we're gone. 8 years here I'm telling you. I have tried calling GameStop customers service and after 3 hours of hold multiple times I gave up. I will never ever spend another penny at GameStop
I love the feeling of opening a new game. Same with CDs. Been that way since I was a kid. Ioved reading the instruction manual every time I bought a game. They dont even put those in the case anymore. It's a lost art.
At my former place of employment they took away bonuses from regular employee's and increased them for management. Unfortunately the store I was employed in made the last 2 and the people that did all the work got none of the bonuses.
BuccaneerBruce a certain grocery company that bleeds green I assume?
@9:00 - You pretty much answer it at around 11:24. Same as how telemarketing firms can exist: Companies find their niche, and some aim (or fall into) the lower end of the barrel.
The maddening part though is what you describe with the goals structure that's enforced by management: Lower tier company trying to play as though they're fostering some kind of entrepreneurial, up-from-the-bootstraps kind of work environment; "Be serious about succeeding, or else." Or... else what, exactly. Is a weird psychological something that tends to go on in managerial, at all levels: They realize the larger picture at some point, but then create this game to lie to themselves about their - and the company's - station in life. Which in itself isn't necessarily bad; crappy situations may call for personal motivation of some kind, any kind, to either succeed or get by. The problem is that plenty of others get dragged along in this weird, Tony Robbins style corporate crusade.
Is probably corporate's attempt to placate their shareholders and the stock market with the thought that they're a business that's reaching for the stars!... when in fact everyone else who actually gets on with the work are just trying to get things done, reasonably. Tower of Babel vs. a farm.
I worked as a shift manager at gamestop during the launch year for the x1 and ps4, that alone made me hate the gaming industry and it was entirely due to the customers who were upset that they couldn't get their consoles as though it was my fault.
As for the insane expectations, I told my store manager and district manager that we can push stuff on people all you want us to, they aren't going to buy it if they don't want it and signing people up for memberships multiple times with different typed versions of their names/phone numbers/emails is unethical. I didn't work there long after that.
I seen the manager cuss out his employee for not getting enough pre orders
Best types of companies to sell for would be insurance sales, auto sales (preferably a strong brand like Toyota or Honda), cell phone sales (usually the best paying ones are working directly for a wireless carrier), home improvement (roofing, windows, siding), real estate, possibly some furniture stores (be careful of over staffing issues and make sure the store has strong traffic), and a few other niche industries. A good sales position will reward top producer with a yearly income range starting at $45,000 per year to a limitless top end (some sales jobs cap your commission which is complete BS).
Pushing reservations to people means they’re buying the games new which messes with your pre owned sales. Seems like a lose lose situation. “One better than the other? To bad! Do better on the other!”
Props for the honesty on why you are doing another GameStop Episode.
Hey man just wanna say I really love your tales from retail videos keep up the good work
i absolutely hated when employees would come up to me when i walked into a gamestop. its one reason i never walk into them anymore. i know where i wanna look. i wanna go in, look at what i wanna look at and if i have any questions ill ask them. dont come up to me telling me about pre orders and asking me what games i want. just leave me alone and let me shop.
Joshua Zeidner to be fair its there fault they are forced to do this
ha you actually responded to my drunk comment. the thing is, its true, regardless what people do to cans or bottles, they are dirty. stick to the glass man, and thanks for the great videos. love your stories.
The Gmork i like your profile pic.
Do you think people rub their nuts on the ten xanax bars I'm about to take? Or should I be the first
so.... you rub your nuts on your own bars? o k
I remember this one GameStop employee harassed me to the point I preordered an amiibo lmao
I don't know if GameStop works on a manager bonus system, but I've worked at a company that does. One major reason such companies set absurd goals is to avoid having to pay the manager a full bonus. Set unrealistic - or better yet, contradictory - goals, then use failure to meet them as a justification for not giving the manager the pay he was led to expect.
My GameStop store that I shop at is so chill. They don’t do any of this. They ask if I’m looking for a specific game or item, but other than that they leave you alone.
I always get a new thing of socks for Christmas and I swear it’s always one of my favorite things. Nothing beats putting on a brand new pair
I have a friend whose BF works as a Game Stop manager. She was sort of half barging about all the free game stuff he gets and I really wanted to tell her "Yeah he might get the stuff for free but I can actually afford to buy it".
Gamestop is like Journeys
You can't go in and browse
You are greeted *The Minute* you walk into the store
And they dont leave you alone.
Preach about those goals!! Used to work at a smoothie place, if we didn’t sell a lot of larges or have people add stuff to the smoothies we would get in trouble.
See if more retail places would reward their good employees and those who work hard with RAISES or maybe a paid day off it would be so worth it. Like I had to work the holiday, yet no holiday pay because I work about 35 hours and not 40 because my store won’t let ya get 40. Yay corporate
0:11 was the best, most unexpected thing I've ever heard and I laughed my ass off for 5 solid minutes. Especially with the straight face he said it with.
Back in 2006 I walked into my local GameStop for the first time for a few GameCube Games..I still remember jumping into my car and turning the key saying to myself..”holyshay this mf” and shaking my head lol that sales rep pushed that GameStop membership super hard.. I think I said “no I’m good” like 20Xs
I currently work at Gamestop as a Senior Guest Advisor.
I can tell you, the goals have only gotten more strict. Preorders have extended to not only games now, but collectibles. We’re expected to encourage people to preorder things like Pop Vinyls, but unlike our games, Pops at Gamestop don’t have set release dates, only tentative ones. This means that you have to sell people on products that they don’t even know when they’ll get. And to make matters worse, because we only hold products for 48 hours after release, most people don’t even pick up their collectibles because they’re unaware of their release.
This means that cancelations have only become more prominent. And pro goals have risen to 20%. That means that 1/5 customers must subscribe to our paid rewards cards. And with a heavy focus on selling collectibles, it can be hard to sell rewards cards on products you’ll get no benefit from having.
That's awful Ivan! I hope you can find a new job soon man!
FANTAVISION Thank you man. I’m actually using your videos to see potential job options :)
Why wtf is wrong with them
This reminds me of my Macy's days and offering the Macy's Star Rewards card. The managers were constantly on your back every hour. "Did you open a new account yet? Did you open a new account yet?" I hated doing it, and most people were annoyed because you had to ask them if they wanted a Macy's card every time they came in. Of course, they had quotas you had to reach every week or you'd get a talking to and a warning from your manager. I had to do the greet and escort the customer thing too, and that annoyed me and the customer, because they didn't want to be bothered and I didn't want to do it. I had to do it though because the managers watched you like a hawk to make sure you did it.
Sorry man, but don't talk about being stressed and the pay not being worth the work until you've worked minimum wage through a Chick-fil-A dinner rush
Christopher Mueller each job is stressful in its own right
I remember about a year and a half ago ago i went to my local Gamestop to buy my ps4 and i went inside and i asked if they had them the guy replied " Yes but we only have them used".( of course i knew this was horseshit ) So knowing this is what they do i replied to him and said " ok fine no big deal i will head over to Wal-Mart and see if they have 1 new " . Then immediately after i said that to him he responded with " Oh wait .... let me check in the back and see if we got new ones delivered recently " . Sure enough he walks out with a new ps4 box ready to go. Of course the guy knew they had them new but just trying to hawk the used ones........ damn snakes. People really have to learn how to outsmart them and beat them at their own game literally.
I always wondered why punishments like write ups and stuff take so long to go away in retail at my current job it only takes 60 days as opposed to the 6 months retail forces you to do
No wonder steam is so good at sales would you rather save 10% with a card or anywhere from 30 to 50% on any game?
I love getting a 49 dollar game for 19 especially when it's one I've wanted to play
Fanta time! Thanks for making these, you make my lunch breaks go really well!
Someone at gamestop try to sell me the "game protection" for a switch game, and he completely lied to me about how consoles are made
0:17 that is the funniest reaction ever. "I..I dont think that's what's going on"
The goals are my main reason. One day I thought I did great with warranties but was hammered for low pro memberships, reservations, hardware attach, etc.
A GameStop employee even went out of his way to bring his 3ds XL cradle to my college at 10 at night just to try to see if it would work before we declared it dead. That’s why I still shop at GameStop. Almost all of the employees I’ve spoken to have been the sweetest guys ever. I really appreciate the effort, whether it be influence by corporate or by their own volition.
aboringed The reason for this, lies in your mirror.
JCG XIII I mean the dude was married so idk 🤷🏼♀️
I’m glad you’re planning on moving away from the GameStop videos. You have too good of a personality to become on of those channels. I’m sure you know the ones I’m talking about.
In our district, if we got #1 PUR we would get a pizza party...
We didn't get the pizza party.
I work for a grocery store and a person from corporate approached me saying I should do more than just ask people if everything was ok at self checkout that I should be there to sell items customers do not need like if I do that people get upset that’s ridiculous
tell them they should do it. THose clowns are the biggest cowards in the world all they can do is crticize and nothing else. They are delusional
I think the third thing that you talked about (the card) was why they made an elite version of it which grants twice as much of a discount as the regular one
But costs more than GCU and still only works on used games XD GameStop keeps half heartedly trying to be competitive, but they know they really don't have to because they still have a pretty decent sized customer base that is loyal for some reason.
When I was fired they sued me for "lost merchandise"
Then didnt process the paperwork and so since it was late it became over double what it original was
Fuck gamestop I'm glad they're going under
What the hell You Tube why are you hiding Fanta videos from me? I just got a notification for a video that is months old. WHAT!!!!!!!!?????????? 😤😤😤😤😤👿👿👿
At the moment I work at a Gamestop Prestige. Hearing you talk about the gpgs for switch and ds games made me a small bit confused. At my store its not just scratch protection its full on anything happens we replace it same day if we do have it in stock (otherwise its checking out the warehouse). My managers always say for anything and to do it for those especially since they have that exposed metal bits. Of course if you take care of the games its very rare they stop working. But from my own idiot experience i have about 5 completely defective 3ds games. @everyone else in the comments: do other gamestops not replace it? Ive done tons of gpg swaps on defective carts. -not to say the gpgs arent still nonsense or to shit on other gamestops for not being my store im just curious!-
I don't think my store's a Prestige store; pretty sure it's not. Anyway, yes, we do an even swap on defective/damaged games if they have the GPG. Fun story to go with this, as an example: he bought a cheap game, bought the GPG, said he was going to destroy the disc overnight.
Came in the next morning, said he'd gotten really drunk, one thing led to another, and he'd melted the disc in his microwave. We replaced it for him because he had the GPG.
The only time we don't do a GPG swap is if we don't actually have the game in-store at that moment, but that's not really a common occurrence and we take steps to get a replacement on its way to us ASAP.
Fanta i was thinking the same thing.....how about rewarding those associates that meet there goals with a extra $100 dollars or get a weekend off or be eligible for management position or be selected for a Visa Gift Card outside of Game Stop. I can also see a in store invite only employee party. Have like a day where the higher ups plan a employee party & for those who are invited can take advantage of the special promos of that day. Give you example...invited guess will engage in game tournaments , win prizes, & take advantage of special offers while the associates get a day to unwind, still get paid for that day but meeting your goals party will give the customers & the Sales Associates a chance to connect & build current to new relationships.
You do realise that at the bottling plant if they can't go to the toilet they pee in the bottle.
I had a mini reservation experience. A guy working there asked me how I was doing, same old, and since I was in the Nintendo section, he said "You like Nintendo huh?" Or something like that. I say mini because he didn't give me a paper or anything, but that might have been because I went to a different section. Very awkward...
Goals are good but I think there are businesses that just place too much emphasis on shoving another worthless credit card on their customers. Especially ones like GameStop that don't offer much incentive for you to sell it to people.
Makes me very happy i never worked at a gamestop. Never.
Exactly the same shit I have to deal with at Tractor Supply. My hand has been forced and they're watching to see me pester everyone I come across about memberships, warranties and credit card sign ups. Nothing worse than knowing you're annoying the shit out of your customers but you can't do anything about it.
This is why retail is dying, misplaced priorities and excessive retention strategies.
being shoved down the throat to buy store memberships or cards is the reason I stopped going to those type of stores as a customer. Plus forcing employees to sell a certain type per month is worse than having a sword put at your neck.
That “scratch ring” your copy of MW2 may have been caused by moving the console while it was inside and powered on.
I cut my GameStop card and my FYE card BC when I used it the price went up. I told myself fuck this bs. I'm NOT paying more when I'm using a card they SHOULD help me save money not spend more.
I used to get used games for Christmas lol
bruh, i legit clicked on this Video to see more on the Fails of Gamestop are piling up and I hear that this TH-camr is Named FANTAVISION... And the best part is i was Drinking a Berry Fanta...
*THE IRONY!*
Just for that I'm Subbing! xD
Haha that's great! XD Freaking hilarious that you subbed due to what you are drinking
FANTAVISION Well, the Irony and this Video about the Dinosaur in Gaming and Con Masters Known as Gamestop had me think, Fanta is Good, this TH-camr is Named FANTAVISION... I'm Sold! By the way, Have you thought about making Beer "Fanta Vision" Goggles? That would Suit You! XD
haha that would be amazing XD
I've had the PowerUp Rewards card for years, but I recently switched over to the Best Buy Gamers Club Unlocked. I got so sick of Gamestop attempting to sell me used/opened games as new. Several times I either ordered new games on their site or asked for new games in the store, and the games I received were not sealed. I took the opened games back and got my money refunded each time, because there's no way in hell I'm paying the new game price for a game that's been opened. A word of advice to Gamestop - If you're going to sell opened games, then DISCOUNT THEM AS USED.... My advice to customers - Don't let Gamestop get away with this bullshit. If you pay for a new game, and they try to give you one that's been opened, TAKE IT BACK AND GET A REFUND. I think part of the reason why Gamestop keeps doing this shit is because they get away with it 95% of the time, and people are either clueless as to what new means, or too lazy to take these opened games back for a refund. Gamestop is basically banking on the chance that a high percentage of their customers will be too lazy to take these opened games back. Gamestop is on their last leg, and for the moment they are surviving solely by taking advantage of kids and their clueless parents, who don;t know any better. They get ripped off with trade-ins, and then pay new game prices for used/ open games. Sad but true.
GameStop took the fun out of video games for employees and customers alike. That spells death when the only thing you really do as a store is selling video games. I don’t go into GameStop because it isn’t fun. It feels like a chore.
Wait just a second. I am Power Up Rewards member and the thing on the bottom of the receipt that says like “Your lifetime Power Up Pro savings is ___”
That amount includes the price of the magazines?!
I loved opening a new game, but nowadays they are $80 + 15% HST in Canada. Over $90 total. That and my Walmart barely has good sales on games now, so I just get digital sales now.
I work at GameStop and we don't print the lists but we do still drop everything and have to go talk and our boss will watch us EVERYDAY to make sure and we get wrote up if we didn't walk out every time !
Gamestop is dying a slow lingering death. Just watching them close more and more stores. They can't stay open for much longer. I worked for Staples for 3 years and their goal system was similar. They had incentive but not enough to make doing a good job worth while.
I paused and came on your mustache
How did managers hire people at Gamestop? Just curious.
Raccoon Senpai lies I know from experience
i never got escorted to a game section at my local gamestop buuuuuut they do have it set up so all the displays kind of usher you all around each section of the store to get you to look at everything.
They only printed stuff out at the check out area but yeah i knew there was something fishy with that power up rewards thing, saying i saved so much money when i knew i hadn't really shopped there that much previously. so a big hint that they were pulling those numbers from somewhere else, interesting to know that it was coming from the magazine, which I am kind of hoarding for some reason.... yeah not sure why
but watching your videos it does help make sense as to why the employees at the stores push so hard for those pre orders and everything
I think if Gamestop added a 10% discount on new games. They would grab all the customers Best Buy stole. Then they just need to fix some shady business practices and GameStop can be a really cool place to go to again
It's not that I minded the lack of incentive really, I worked at GameCrayCray also and the monetary incentives they offered did little for me, I minded creating a negative customer experience. When I was last there, each transaction was like a fifteen minute thing about used games, pro cards, warranties on games, pre-orders, the website, and add-ons. I mean, sure it was annoying on my end, but when a two customer line is a 30 minute wait because I'm supposed to argue with every customer about why they should just keep spending money... I just didn't like doing it to people.
I honestly don't like hearing people swallow on mic, but that intro kind of made my day lmao.
I think that game stop has a policy of writing people up for being a " people person". I got "ambushed" by lp and my dm asking me about "fraud" because I gave a lady a free xb1 and a PRP because she had been back twice replacing two TWO different redurbished consoles.
I asked "How do we retain people coming in when we sell garbage from the ROC? (Refurbishment Operations Center).
The LP guy goes "You have been with us for a while now and I have seen a lot of people who feel like thet are not getting where they want within the company and so thet try and 'get back'at the company." Soo then I asked if that were the case and I wanted gamestop ro just lose money why I would have refused to take the $100 bills with identical serial numbers toward the Ps4 the ass wanted to buy last week? 🤔
They kept it up, implying that I was committing fraud by being friendly to people who had gotten screwed so i handed my DM my keys and left.
Now I am kinda screwed cus I have a disability that makes it really hard to just go get a job and work anywhere. 😥
Goodwill has a program to help people with disabilities get jobs. They helped me when I thought I wouldn't have a chance and would have to get on disability. Now I work at Menards and it's going great so far! See if you have employment help in your area, and I don't mean the ones where you just hand them your info and wait for them to call you, people you meet with every week that will teach you how to answer interview questions and help you look for jobs you can do despite your disability.
Sam Hem I found a job with Advance Auto Parts. Its going well ans most people are really cool. I am getting full time hours but I would like to make more on the hour because I would like to have a life at some point. Its not easy having to live with Mom as a man my age... but I guess its not my fault. I'm doing the best I can. Hopefully if I work hard I can get a raise or promotion or both. 🤔
suddy kloober
That's great! I hope you get a promotion so you can live on your own. I also live with one of my parents (dad), and the only hope I have of moving out any time soon is to rent a house with friends, blargh.
"Well that turds got sprinkles on it" i died hahahahaa
Hey Fanta, just wanted to say I watch your videos all the time. I think you have really great hindsight, I just quit GameStop at the beginning of this year. Some things you say aren't completely correct, but mostly you have it spot on. Keep doing what you do man, I love looking forward to your videos. (I really like you showing what beer you drink )
Glad to hear you are enjoying the videos Jebediah! If I say anything inaccurate, it could be because what I'm saying is based on what it was like several years ago when I worked there.
Where do we send our retail experience stories? Cause, I got a shit ton.
I have not much at GameStop for awhile. I use to shop at GameStop in the 360 ps3 era and they had a game card for $5 to get 10% for used games which as ok. I did get preorders sometimes at the time. But they did push preorders a bit too much. I also shopped at Best Buy for games when they had more games.