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The Curiosity Stream discount is a sham. I signed up and paid for the Curiosity Stream and they refuse to honor the MENTOURPILOT discount. The call center representative was less than sympathetic and she said that the MENTOURPILOT discounts don’t apply if you use an Apple device. A huge number of folks use Apple devices and that should have been made clear. Also, they should have given me the discount after the fact, but their agent refused.
@@williamcorcoran8842 I know about the "Apple tax," but that is ridiculous. I accessed Curiosity Stream's Terms of Use on their Web site, searched for "Apple," "iOS," and "macOS," and there were no hits. Therefore, they do not even state anything specific about Apple products, let alone not receiving an advertised discount. While you are only losing about $5, it is still fraud nonetheless. If they defraud hundreds of thousands of people $5 each, their executive team can earn extra bonuses. I was thinking about signing up for Curiosity Stream, but as I do not have sufficient time to watch their videos now (I am already behind on watching TH-cam videos that I want to view), I was going to wait for when I had more time. However, I am now thinking that Curiosity Stream is becoming a company that I do not wish to deal with.
@@alunesh12345 I know that you think you are spreading the good Word. I also believe in Jesus and I have even liked several of your comments. However, you keep replying the same message to nearly everyone's main comment. This is spam and basically mental pollution. I recommend writing a main comment with your message, and that is it. If anyone wants to discuss God with you, then they can reply to your comment. As far as I am concerned, spam is sin.
Same here it shouldn't have to be a disaster with loss of life for there to be an investigation because odds are, whatever goes wrong is almost certainly bound to happen again and the next time might not have a happy ending
Something like... EVERY other industry needs to take note of. If more workplaces behaved like aviation workplaces, we'd be a lot happier and productive
Everyone keeps commending the captain, but the first officer deserves a lot of credit as well for continuing to suggest, while still respecting that it was the captain's decision, that they return to the airport and not stopping until the correct decision was made.
The first officer fucked up majorly in my opinion, he wasn’t flying the plane yet at a critical time caused a dual input that lowered the effectiveness of the input. Could have crashed that moment as the captains input would have been sufficient . Dangerous reaction he had.
@@damedusa5107 As always, it's easy to sit back, watch a video of a pro describing what happened in an incident, which probably took no more than about ten seconds to occur and judge their actions. I gotta believe that in a similar situation, many people would react similarly. Feeling your aircraft rolling to one side and you have controls at hand, that's a tall order to expect a pilot to lay off trying to correct the problem.
@@normie2716 I agree, most people would. But he’s a trained pilot. He should know. That 1 thing, made a poor (potentially dangerous take off) in to an even bigger problem. Got to say the computer didn’t help. Balancing inputs , except when both are at 100%, that’s bizarre. Its clear both were pushing the same way. Yet the computer says, nah
@@damedusa5107 you have misunderstood this part, watch it again, the dual inputs did not "lower the effectiveness of the captains input" the computer averages MAX RIGHT for both inputs and the result is MAX RIGHT input, not 50%. The graphic is a bit missleading so I can see why you might have thought that. As for the FO reactions, the captain was yelling "I can't control it, I can't control it", so of course he reacted to try input and stop the rotation, he might have thought the captain's controls were damaged, why else would we be veering off the runway and rolling over? I think it is clear the first officer was extremely professional at all stages of the flight.
I'm glad to hear that pilots get to keep flying after something like this. If pilots lost their jobs from making mistakes I think we'd have a big problem with pilots trying to cover up their mistakes which would be really harmful for the industry. I'm really impressed by how transparency is being used to continually develop both technology and training.
Exactly. This gives pilots the ability to admit when they’ve made a minor mistake without fear of retribution. I’d imagine it helps with self reports. If they had fired these guys what you’re saying would probably happen a LOT. This gives me faith in flying with AA which is who I already use.
I’m not even convinced that the Airbus control system DIDN’T glitch and momentarily interpret a full aileron input. Hypothetically, the FDR could record such a system glitch as if it was input by the pilot. Ask any electrical engineer and they’ll tell you, flipped bits happen and can cause malfunctions. Furthermore, since the aircraft was scrapped after this incident, it would never have a chance to (hypothetically) malfunction again. If, say, an intermittent fault was developing at that moment, nobody will ever know.
I'm really impressed by the CRM inside the cockpit, the honesty of the captain, the communication to the Cabin Crew and the culture of American Airlines. This really is a good example what aviation safety culture should be like.
Controller here. At my last tower, we had two intersecting runways. A Cessna student solo landed and veered a bit, before exiting and taxiing to parking. I had a 737 inbound to the crossing runway. While he was a few miles out, a Navy Texan II taxiing out advised me the Cessna had actually hit some runway lights and knocked debris into the intersection of both runways. I immediately sent the 737 around, confirmed the location of the damage with binoculars, and had airport operations do a FOD sweep. That Texan's vigilance saved the day. In short: if you see something, SAY SOMETHING.
Are you retired military? My son just graduated ATC in Pensacola with the Marines. He is stationed at Cherry Point now. He has of course 1 year remaining before he is fully certified.
The airline industry is a shambles. Look at all the wrecks caused by pilots That are clearly due to incompetence or mental psychosis. Many of them committing suicide and killing everybody. We need automation and the sooner the better. Get rid of pilots. I say this as a pilot myself, they are the weakest link.
"What does the rudder do when we land?" from the cabin crew was brilliant, genius, yet totally innocent. I read into that "Is this plane okay and safe to land?"
Im chief purser under Etihad, but when I started flying some 7 years ago this was very much so my attitude. Heck, it still is. And its for good reason, Take Off and Landing, as well as a Go Around etc are phases where you don't want to bother the flight crew AT ALL. The way they went about it was masterful, because if you have to disturb the person flying this aircraft -the aircraft your just heard/felt/saw get damaged and presumably it could swerve out of the skies at any minute- you better sift out every ounce of stress and fear out of your voice. We've had a tailstrike in Muscat on a B777-300ER before and that instilled the fear of god forever in me. But I did get interphoned from the aft cabin crew. Usually unless its a fire, the cabin crew has to call the purser or higher up, not the flight crew directly. I'm guessing it was the case here conscidering how well they handled delivering such eerie news.
I feel for the captain a lot. 20,000 hours of great flying for one mistake to jeopadise a career. Im so glad he was able to stay in the job with a bit of supplement training. I mean humility is hard to come by.... and just by having humility and agreeing to go back to the airport he might have saved the lives of everyone on that plane. Bravo.
@@MentourPilot me personally, the worst motor vehicle incident I ever had... was me sliding just 6 inches to the left... and having the tire bounce in a drainage outlet. From a distance you might not even see the drain was there. It's rather shallow looking and doesn't sound bad, but when you consider speed is 60+MPH... "hitting a bump" becomes a real problem.
@@marhawkman303 Believe in JESUS today, confess and repent of your sins. No one goes to heaven for doing good but by believing in JESUS who died for our sins. For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.(John 3:16)🥳❤️😁❤️😎
I agree. When an understandable mistake is made by a pilot, it behooves the airline to act as they did. Now that airline has something to train other pilots to look out for and 2 pilots that'll never make that mistake again.
Agreed Nathaniel. Doing whatever it takes to get the craft down and people safe is a real measure of a pilot. I truly hope that he is back and flying. I would fly with him on the flight deck anytime. The cabin crew and passengers should be commended too.
While I agree with what you're saying, "pride" is the complete wrong word for what you mean. He should be commended on his *humility*, which is the opposite of pride
I am not an aviator but have been a nurse for 36 years. I enjoy your channel and can see the way you break down situations would be helpful in my job. I also think your voice and speech patterns are restful after a weekend of horrid shifts. Thank you for sharing
Pretty great analysis. The only thing that I’ll add (a bit of inside knowledge) is that it is standard American Airlines procedure that the First Officer ALWAYS fly the approach to landing in emergencies, (mayday/pan-pan), malfunction type situations. This is done so that the Captain or “more experienced pilot” can monitor the landing, which is intended to unload the brain to be able to more easily catch and call out errors and other malfunctions. It’s not something we verbalize because it’s done all throughout training, therefore it’s already understood. However, as always the Captain can always override this and land themselves, but they will be questioned as to why they broke from their training. - American A320 pilot LAX based. 👍🏾
Cool! I didn’t know you used a monitored-approach policy in emergencies. In this case though, the report really emphasized that the captain didn’t feel fit to fly, as the reason for the swap of controls. Thanks for the feedback! 👍🏻
@@audify3833 line check airman (or training Captains) are trained to completely fly the aircraft safely with an incapacitated training pilot (usually a FO, but also for an upgrading CA).
Kudos to American Airlines for realizing that they have a quality flight crew that might have made a mistake but didn't fire them for such a big capital loss to AA. I'm sure that the flight crew gained a lot of knowledge from this incident and are better pilots because of what they went through. Great video!
Seems fair since they were responsible enough to acknowledge the problem and potential danger and return to the departing airport. I’m guessing their fitness for duty would have been brought into question had they landed at the destination airport with that damage.
@@saywhat9158 A safe landing would probably have not gotten them fired. especially since the craft was performing properly. also.. i feel the need to point out the "scrapping" an aircraft... means dismantling it for parts, not throwing it in a dumpster. so the airline does mitigate the loss quite a lot, especially in a case like this where most of the craft is intact. It's an odd case of it being deemed irreparable damage, even though the plane was still flyable. But the wing was bent out of shape in a way that couldn't be fixed properly. the rest of the craft can basically get stripped for spare parts though.
@@saywhat9158 Believe in JESUS today, confess and repent of your sins. No one goes to heaven for doing good but by believing in JESUS who died for our sins. For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.(John 3:16)🥳❤️😁❤️😎
Do you remember the incident on Mexico city airport? Where a Volaris plane nearly lands on a occupied runway, well the pilot that recorded the incident at the holding short point got fired from Volaris. But she's now training for the b737 since she got hired by Aeromexico.
Just returning to this for a moment. I want to mention [off track] how good Petter is at condensing/filtering his content. Might seem like a moot point : it isn't. It's actually about 70% of what he does here. Over the last few years I have noted that he actually does something that I used to have to do : you start with "longform" then you need to condense it down to 20 mins worth. No one is gonna read the 2 hour longform. No one. So you have to cherry pick the salient pieces out so that the story still makes sense. Petter (or his crew) seem to be exceptionally good at this. This from someone who knows how hard it is to get it right!!! 🙂 Hats off to those people! I know how difficult it is. No one ever reads ANYTHING over 2 pages.
@@MentourPilot Hello , could you please confirm..or rather make sure this problem they had , was or was not the same as flight 587 on Nov 2 2001 ??? 11/1/01 or 11/02/01 in Long Island. ' wake turbulence ' As the resulting causes were identified as similar .! As in the 'Air Bus' had issues with the rudder over reacting horribly when given quick hard inputs like this one , Meaning within 1.3 / 1.7 seconds of rudder input. The reactions of fright and comments by the Captain suggest that it had a mind of its own in this near crash from JFK . The Air Bus rudder over reaction may have been the issue , again . :-(
@@MentourPilotas an academic I also appreciate this very much. I steal your storytelling techniques for my research presentations! My favourite is when you say “usual procedure is for pilots do X, but that is not what happened…”
This incident had a very good outcome - and it's particularly impressive the Captain was able to be so introspective. It's always better to err on the side of caution, particularly when you are responsible for other people's safety.
Equally impressive is Petter's building us a proper narrative. Not just by not throwing the pilot under the bus -- that's not his style -- but knowing that in the abscence of a narrative we would create an assumption. But he knew to craft that part of the video as well, in service of his overall mission which seems to be something like... not just teaching but also helping familiarize uneasy flyers with how things truly are. And not so that flyers have a false sense of security, but so that they don't have an inappropriately high sense of unease or mistrust. Just exactly what his experience says is the right amount of trust.
@@JoshWalker1 Believe in JESUS today, confess and repent of your sins. No one goes to heaven for doing good but by believing in JESUS who died for our sins. For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.(John 3:16)🥳❤️😁❤️😎
I agree about good introspection and good CRM - with one exception: The cabin crew warned them twice about potential damage to the wing and they didn’t have a look. I wonder why. Damage to the flaps, for example, may be critical to know so they can land without them. The aircraft might even handle normally until the flaps are extended, right? Why wouldn’t they want to check?
I work at my local airport as a Passenger Service Agent at the check-in and boarding gate. I started watching your videos a month ago and they have made me understand the industry and aviation so much better, you have no idea how many times I've been able to offer a quality service just from the things I've learned by watching this channel, without even being a pilot or cabin crew! Thank you so much for creating this content
As a frequent traveller, you guys are so underappreciated for the work you do. We're all of us cogs on a wheel, but if one of us were lost the whole thing would fall apart. (Also thanks for letting me go through without charging me for overweight baggage - I like to think the many times I travel light make up for the few times I really don't, but I do appreciate it nonetheless). On my last two flight sectors, it was the PSA at ATH who checked me through and was brilliant. At SIN, the last 10 or so of us to board that aircraft weren't checked, the gate crew were already packing up; I have the complete ticket still in my possession, not simply the stub as per usual. I've written to the airline, a new Asian LCC about it - procedures are in place so passengers don't end up at the wrong destination, or cause a delay once they realise they're on the wrong aircraft during the pre-flight announcement.
That captain and crew are amazing. The captain especially being able to self-assess and act on that makes me respect him a great deal. That takes a lot of strength.
Absolutely he had the mindset, knowing that he was not capable to continue flight, transfer responsibility over to the first officer. A very good call. Its so nice that both pilots were communicating with each other. Is this the flight the wing was misshapen on wingtip. Believe that it is. A very good decision not to continue to destination, to return to airport they just had taken off from.
He wrote off an A321 due to pilot error and kept his job. That actually shows a really good company culture. I can imagine management in other companies wanting a head to roll for a $100M mistake.
The head roll will not get them the plane back, but they might lose an even more motivated pilot thanks to the confidence they gave him for not taking his job.
@@matteoma1656 Yes, indeed, exactly! But as a Manager you must be able to use your brain for thinking to think it through in this way! There´re many countries and many companies where the parole is in such cases: Fire him! Problem solved.
@@matteoma1656 To me, that's a captain you want... to know when he himself is not fit to fly and to confidently and quickly give command to the copilot. After his re-training and ensuring his shock and mistake didn't shake him and he's back on his feet... they should give him a bonus check. That's a captain that's a keeper. Anyone can make mistakes... and this one could have become critical had he tried to downplay it or get over confident or whatever. He didn't. He was confused and realized it.
@@jmitterii2 also means that captain is more aware of his limits. If he's ever in another emergency situation, he'll now know that he's liable to have his decision making be affected by shock, so he'll make damn sure he's using CRM and making full use of the co pilot and ATC to help him get through it safely. Or even just be more cautious about returning if something happens.
He brought back all the passengers to the ground ... which is better than risking to continue flying and having the reputation of the company damaged. He also RECOGNISED HIMSELF AS BEING "INCAPABLE OF FLYING" ... which is something that not many people are capable anymore ... making and ADMITTING MISTAKES!
I am former American, and appreciate your thoughtfulness in describing this incident. I can only say that *red eye* flights were not for me because it took at least two days for my body to recover. Perhaps their flight / rest schedule could have left that captain behind the 8-ball. And I am sure that with _get-home-itis_ , their decision to return to JFK was not easy, but it was extremely professional.
I do agree. Sometimes it is not even the brain that is tired, but muscles or nerves. Slight twitching, loss of feel for a second - all could cause that situation to happen
Ultimately the reason for many air crashes is Pilot Ego. I can do this , I can make it fly, There is not that much Ice. These 2 pilots, left their ego at the door and proceed according to what great trained pilots should do. Correcting something that could have ended in disaster.
This is an amazing story and what i really loved was how the cabin crew informed the pilots and how the pilot , even though he's the captain, knows when he's not the best person for the job anymore and is man enough to ask for help. This really should be force trained in other airlines/cultures too, especially those that a lot of belief that experience/seniority means you are never wrong or that you are the best.
Having well informed, mindful, and assertive cabin crew and who pilots are confident in them and their assessments is good culture in general. In cases like this it critical. Alot of folks think about CRM in the cockpit and not full and proper crew resource management. There have been many accidents/incidents where if not for cabin crew, passenger pilots/technicians and ATC working well and trusted by pilots would have been much worse (and too many that went very wrong due to a lack of it). I also think that the lessons of CRM can be extremely useful for workplaces in general and for daily life.
During my MCC course on a 737 sim I executed a touch and go. I think I rotated out of trim and was surprised by the excessive pitch up tendency of the engines at takeoff power. As I focussed on getting the nose down to the correct attitude the aircraft suddenly rolled heavily forcing me to put in a lot of opposite aileron. It was only after climbing a few hundred feet and getting the pitch under control that I realised my left foot had been standing in the rudder! I was completely unaware that I was doing it in the moment and have no idea why I did (never did it before or after). Just a combination of startle effect and tunnel vision in reacting to the pitch issue… seems like this captain was the victim of a similar brain/body disconnect as me.
Taking off in crosswind is some serious multitasking that's just not natural to humans, your hands are controlling the roll and pitch while your legs are controlling the yaw simultaneously, that's some serious brain overload.
Still surprised that right-rudder was not his first instinct as the aircraft swerved to the left... but I understand that brain signals get crossed sometimes.
*My take away was two things, Wisdom and Humility in play.* *The First Officer suggested to return to JFK putting the safety of the plane & passengers first.* *Second, the Captain agreed, realizing he wasn't comfortable to keep control of the plane but turned it over to the First Officer, which as you said, wasn't easy unless he had humility, putting the safety of the plane and passengers first.* *These two pilots are unspoken hero's where averting a potential, if not a likely, problem in the air or landing later on.* *Well done and explained very well, which gives plenty to think about!*
Thank goodness for CRM. 30 years ago this would have been “co-pilots fault” and returning would never have been discussed. Kudos to the captain and AA.
40 years ago a Captian would not have listened to their co-pilots telling him they are running out of fuel and would have crashed his DC-10 into Portland outta pride. CRM has come a long way.
CRM was very bad on this flight. The first officer did not announce I HAVE CONTROL when he inputted the stick, resulting in a dual input and cancellation to average by the aircraft. See my comments above for more reasons why I think the crew did not perform well.
@@rainscratch didn’t MP say that it didn’t matter because they were both inputting full right aileron? The average of 100% and 100% is 100%. Still yes, it does seem to be bad form to start inputting without communication.
As a passenger I'm hearing so much I never thought about or knew existed in the world of flight. The culture of an airline is important, communication among crew members, and especially putting egos on the back burner. Thanks for your videos!
I was a firefighter in the US Air Force. My eyes popped out of my head when you said 15 airplanes took off with that much FOD on the runway. Those were some very lucky planes.
I love your explanation of the psychology of the pilots here. We've all had those experiences for sure when you can't think straight and to realize that is very difficult
Great video. I really appreciate the discussion of the captain gradually realizing that he must be in shock, by noticing that his decision-making seems off. That is truly impressive and a good lesson.
I honestly believe this is the best made channel on TH-cam. Your research, good writing and animations bring these stories to life. Thanks to you, sir, and your team.
Flight Attendant was great. " Do we need that rudder thing back on landing?". And most important "Do we need all the wings? because one seems to be falling apart .. I think you should know it just in case".
As always, I am very very impressed with your clear explanations that both pilots and non-pilots can understand. I love your slick graphics that help clarify issues too. Plus you choose to highlight areas that we all should pay attention to, such as the humility needed to self-assess as unfit to fly. As you mentioned, a pretty normal flight turned dangerous in a second without a clear reason being confirmed. Food for thought on so many levels. Brilliant stuff, as always! (Retired A350 Captain)
The number of times a crash could have been prevented because of a failure in cockpit resource management (CRM) has always been aggravating. It's good to see an example of a pilot and crew who know how to listen and work together.
Thank you very much for making this video & explaining in detail why AA 300 veered left during our takeoff. I was on this flight & was sitting in seat 13A, I believe. I felt the hard impact of the runway sign being hit but couldn’t see what we hit. As I opened my window shade I saw what appeared to being the wing nearly scraping the tarmac as we lifted off. Stressful 25 minutes in the air as we had no idea what happened. The captain did a great job explaining to the passengers that he didn’t feel comfortable flying this plane to LAX & we were returning to JFK. I think of this flight often.
It was the last flight of the night going from JFK to LAX. I usually have my window shades closed, unless I’m in the emergency exit row then by the FAA law the window shades have to be open on takeoff & landing.
@@jasonlowe1971 Yh that I thought was weird. I always see cabin crew tell people to open all window shades during take off, not just the emergency row. And why would you even what do it at night? Sun is shining bright? 😂
Great story! Looked like great team work from everyone... Pilots, cabin crew... even passengers... And the captains ability to self-assess and decide -"I am going to let the other pilot fly" - is hard to do but proof of real leadership and courage. BRAVO!!! To all of them! BRAVO
Glad to hear that the pilots apparently continued working for American, with additional training. I love that you highlight this. Pilots should not be scared to report mistakes and incidents out of fear of losing their jobs, that only leads to more danger... And for that matter, financial loss.
Believe in JESUS today, confess and repent of your sins. No one goes to heaven for doing good but by believing in JESUS who died for our sins. For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.(John 3:16)🥳❤️😁❤️😎
Very interesting !! I drive often to Miami International Airport and American Airlines is the largest airline in the airport. It's impressive to see all those airplanes parked next to each other !!
I'm not really that interested in airplanes, but Mentour Pilot have an amazing ability to keep my interest for the whole of an over 30 minutes long video. Had you asked me some months ago if I would be interested in stuff like leadership, and crew management among people working in/around airplanes, I would not have believed you. Yet, here I am, this channel have introduced me to 74Gear/Kelsey, which lead me to start listening to channels about Air Traffic Controllers, and descriptions of airport layouts... And I'm actually feeling that I have a much better understanding of all this stuff involving flying now.
@@Ges_who Partly I was thinking about when it simply happens to be part of Mentour Pilot, and 74Gear's videos, like e.g. 74Gear recently did a video where one of the pilots had died during flight, so showed that there's a deicing area here where the plane could stop, but there's also the gates over there... But there was also some videos that showed up as suggestions from TH-cam. Those videos where from around 4 or 5 years ago, and typically enough, even though I watched them only some months ago, now when I tried searching TH-cam, I can't find them again. It might have been some older videos on the VASAviation channel, but I'm not sure, it could've been another channel. Whichever channel it was, while e.g. Air Traffic Controller Kennedy Steve was talking, the video showed a layout map with different taxiways and runways, so you could see the Alpha, and Mike-Golf etc that the Air Traffic Controller was talking about. The one video I saved about airport layouts, was Runway configuration explained by real ATC, by the channel ATC For You.
Something I like about this channel is that the ad for his sponsers are concise and to-the-point. It's completly fair to have sponser messages, a person has to make money from their channel, and if someone watching is interested in one of the sponsor's products/services, supporting those sponsers is a great way to support a channel that you benefit from watching. But, at the same time, it's nice that they are quick, and to-the-point. There's no excessively long ones, and I have a clear picture of the product/service quickly, without feeling bored/frustrated from watching a too-long blather about it. It's just nice that the sponser messages don't interrupt the videos too much. For someone like me (who is interested very much in planes, but has no knowledge or skills in that area) a looooong sponser message would probably mess up my train-of-thought, when it comes to grasping the information in the vidoes.
A great example of how important a positive 'company culture' is. Total respect to the pilot in not only recognizing his potential deficiency, but then acknowledging AND acting upon it. Absolute professionalism personified. I do hope he was able to 'get back in the saddle' at some point. I tend to agree with you buddy... that it could well have 'simply' been a Brain-fart! A reactionary twitch in some way. Either way it is tghe end result that counts... no loss of life. Got to say mate... your dulcit tones and the graphics - along with random inserts of you explaining something or other - really works well. Nice one buddy :)
The quality of your videos and the attention to detail is just phenomenal. Also, you do a beautiful job of explaining everything to the layperson. Thank you for your work!
Always love these videos about extremely experienced pilots having a bad time. It's not because I enjoy seeing them squirm, but because these incidents highlight how even extremely experienced people still have things that they aren't good at or that they just hate doing so much that it can affect their performance. This particular incident is also a great example of how being the most experienced doesn't necessarily mean you're the best person to have running the show at the current moment, and like you said the captain here deserves so much credit for understanding this and passing control to his FO. It's okay to be rattled after an incident; this guy knew he was and knew that he wasn't in the right place to be flying the plane anymore. With that kind of damage I think it would be interesting to see what might've happened if the captain had had a big enough ego to continue the flight...
Indeed this is a great analysis. There is no judging, just confirming every detail available. Love the praise you give to the great interaction between all of the crew members. That's inspiring and faith enhancing in aviation. The public really should know about all the details and know about all the procedures that aviation relies on to be and stay safe. One of the best TH-cam channels. I almost feel as if I'm cheating not paying for this wonderfull content. Keep going Petter we all absolutely love this
As a complete layman regarding anything to do with aircraft , although I have now watched virtually all of your videos , I must say that I really appreciate the intricate details that you put into your explanation as to what is of relevance . It's that attention to detail that makes yours the premium channel regarding aircraft and their associated stories when things don't quite turn out as planned .
The level of self awareness a Captain needs would be difficult for most people. I am so impressed with both the captain and first officer and the cabin crew.
As always, a great explanation of this crosswind incident. I admire the pilot recognizing & relinquishing his role as First Pilot & also how the cabin crew & passengers played a part in reporting their concerns & visual detection of damage to the pilot's attention. Safety is priority here. Glad both pilots are still flying.
Quite possibly the best article he's ever done. How many air incidents have been caused by excessive use of rudder??? I mean , there was that terrible one over New York(?) where the pilot ruddered so hard that it ripped the vertical stab clean off. AA587.
Yes, indeed, in November 2001, only a few weeks after 9/11, so that at first instance everybody thought it would be a second terrorist attack until it was discovered what really happened.
Well, that incident was partially due to incorrect training for how to react to wake turbulence. It would have been reasonable for the flight control computer to not allow that sort of input.
Worked for years with Kaiser insurance OC, CA. One of our proudest accomplishments was surgical suite culture. There was a time out before surgery started, anyone in the room could speak up if they were uncomfortable. During the study time (2 years I believe) there were no major errors (like removing the wrong limb) !!!!! You are totally correct about how culture in place can save the day.
Great analysis! As a former 321 FO, and still currently working at that airline, I can confirm the CRM training within cockpit and with FAs is highly stressed. Everyone has a voice. Latest push is for FO to not “Hint and Hope.” Give it straight, and repeat rephrased if needed, about how you feel and possible issues/resolutions. Safety is paramount.
I wondered how the other planes did not ingest FOD into their engines after takeoff 15 planes? When i worked on planes they made us crum the runway visually on our way to hangars on foot. If we were up on the wing or t tail and dropped a nut or bolt or wrench we had to climb down & retrieve it asap right away. Often we worked on aircraft outside on the ramp. It was cold & windy up there and it was easy to drop something because you could not wear gloves to put in bolts and turn the wrench or speed handle. That is considered FOD too.
Love this series! Amazing how the aircraft still handled well with that amount of damage to the wing. I still remember my first 30 knot crosswind takeoff at night in sfo and it was no joke, things can go wrong real quick in a blink of an eye. My biggest take from the story is good crm from the crew, the captain trusting the fo to get them on the ground and the company not taking disciplinary actions, 98% of airlines out there would’ve fired them. As a side note, usually on strong crosswinds we go full thrust to try and get off the ground as quickly as possible and avoid fighting the crosswind in the runway for too long.
@@TheLukaszpg i would think that the asymmetry between the left wing and right wing as explained in the video would cause some handling issues. Just to share an anecdote, a lightning hit the tip of the winglet on one of our max9s and broke about 2 cm of the tip, the aircraft was grounded an entire day while boeing engineers analyzed the aerodynamic penalty of the missing piece.
+1 on "usually on strong crosswinds we go full thrust to try and get off the ground as quickly as possible and avoid fighting the crosswind in the runway for too long".
Fantastic production as always 🙏🏿... people probably say it all the time. But genuinely always amazed and impressed with each video. Not only are these matters discussed in a professional and respectful manner but also the level of detail and production value is unmatched. Keep up the great coverage 👊🏿
@@MentourPilot I totally agree with this comment.. I follow the Mentour Chanel since the beginning (recorded in your house with the two dogs…) and I am really impressed by the quality of your publications which go must beyond what we can find on official TV chanels. My son is working for Airbus in Toulouse and I talked to him about you and your crew often now. Best to you, Philippe.
Who needs Air Disasters when we've got mentour pilot?! I've seen most if these videos on the show, but his view and more in depth explanations are way more enjoyable to watch and understand than Air Disasters has ever been. Great content glad I've found this channel!
I’ve seen quite a few MP videos, but this was far and away the best I can remember. Unbelievable production quality and video quality throughout, but beyond that, the teaching involved and the lessons gleaned from the incident were spot on. I fly for AA and have a few thousand hours in the Airbus, and the extent to which you captured our procedures, training, and culture were remarkable. Each year when we go back for recurrent training, there is usually an incident like this that we dive into as a CRM lesson, and this felt like I was right back at the training center. Well done!
The graphics and the way you explained crossword components on this are terrific. I wish I'd had this as a tool when I used to teach flying. Outstanding job!
I respect the captain for having the professionalism self awareness to be able to reflect straight away that he is not fit to fly immediately after the first officer said maybe we should return. I don’t think I’ve heard of anything like that level of professionalism.
Totally agree. Even motor vehicle accidents, which are far less consequential in financial and human life terms, should be assessed through the "what caused the accident" and "what can we do to prevent it in the future" approach rather than the "who is to blame" attitude which is much more common.
Yes. I keep quoting aviation standards in my job all the time - it hurts my head and my heart that soooo many people go through their lives doing a terrible job simply because they have never learned or developed good habits of HOW to do things: Redundancy, alternates, getting the required data before acting, having SOPs, reading the appropriate manuals or handbooks, having procedures for non-normal occurrences, situational awareness, crew resource management, regular maintenance procedures, proper record keeping, analysing incidents and identifying causes, no-blame policies, defining priorities, assessing situations, actual training for the systems they need to be using on a daily basis...
I was watching another video as I got the notification for this one. I immediately paused the other video and started watching this. Thats how good this channel is :)
Just fascinating. I am not a pilot but it’s so interesting to hear the work that pilots do explained so clearly in terms that l, as a layman, can understand. Great video.
Great to see they ended up recognizing the seriousness of what they experienced, and decided to return to JFK. As you said, self reflecting like that is a lot more difficult than it seems. Great video as always!
It's actually startling how LITTLE they recognized. Even after the captain made a catastrophic error while taking off and caused the wing to strike the ground, they had no idea they had sustained damage, or caused a potentially deadly FOD situation on the runway. They didn't tell anybody on the ground what happened, and it took 10 minutes for them to compose themselves to the point of returning to JFK. They seemed to all but ignore the passenger who alerted them to the fact that there was serious damage on the wing (did they ever even go back and take a look?) and with that kind of damage I would have expected them to declare an emergency and have emergency crews in place. I know the presenter is trying to put a positive spin on what happened, but it just seems like failures at every juncture to me.
@@jamesrobertson9597 True, but if they were in some kind of shock because of how unexpectedly and quickly it went down, it could explain their behaviour after the wingstrike. If that was the case, then it was quite remarkable that they realised themselves that they were not alright and decided to go back. If not, than you're totally right!
I teared up a bit hearing about how the captain assessed that he was not able to continue flying. That must be very difficult to work out and also shows a great culture that he was able to make that decision.
Loved it. It's an inspiration. Kudos to captain for being honest and humble, that's how you grow and learn. Also amazing reaction by the company. This sets a good precedent for others and ensures psychological safety for human resources.
The images of the runway lights in the wing made me think of this incident. My dad was flying for UAL when they experienced a bird strike (didn't know it was birds at the time) at pretty high altitutde. 10 - 12k ft (migratory geese, who knew?). There was just a large bang. They checked controls and everything seemed ok. He decided to continue to SFO. Not sure the departure airport. When they started their approach into the bay area they discovered that the "low speed" horizontal stabilizer was not functional. They were able to land using the high speed stabilizer. It turned out that geese had gone through an engine and ripped a hole in the fuselage at the tail of the aircraft. It was pretty shocking to see the damage to the aircraft. He might have been flying a 727 back then. I remember they questioned him about why he didn't make an emergency landing or go back to the departure airport. His assessment- there had been a large bang, but the flight crew couldn't detect any issue with flight controls so it seemed reasonable to continue to their destination. I guess that reflected 70's CRM.
I would happily fly with these gentlemen, as it is an incredible feat of self-awareness to consider yourself unfit to fly. The FO suggesting multiple times to turn around, cabin crew speaking up. Are there improvements possible: of course. Glad to hear they trained on crosswind and kept flying.
At 15:29, you said that the FBW system should be able to correct the roll due to yaw. This is not entirely correct because on ground the aircraft is in ground mode where there is a direct relationship between pilot inputs and control surface deflection. It is only 5 seconds after aircraft lift off, the ground mode blends into flight mode and FBW controls laws become active.
And is there a good visible indication to the pilots when the ground mode is deactivated? Maybe the next evolution of the FBW system should be to move the sidesticks to the center of the cockpit so the pilots can see their inputs in critical situations like this and maybe also to add there an extra display showing the input calculations, current mode, etc. But of course such a change would require more changes to the ergonomy of the cockpit.
@@resortsman I think some people tend to make FBW more complex than it actually is. The less you think about it when flying, the better it is. When flying an FBW aircraft the more you treat the aircraft like a “conventional” aircraft, the better you will fly the aircraft. The control laws are designed to make the aircraft feel as conventional as possible.
I strongly believe the fact that Captain was looking back on himself and facing self admittance is also due to his huge experience that made him that strong withing. Just reflects a man of positive and righteous Character. I hardly think another very less experienced pilot having that high level of acumanship to look back on himself. Captain realised his temporary state of mind, gave controls to his first officer and agreeing to his advice.... Its all lifetime's good work's experience man. He just had a bad day.
I love this channel. Not particularly an aviation enthusiast, but the clarity, honesty and depth of expert knowledge displayed is an example to us all. Oh, and comment's like "maybe it was a brain fart" are an added bonus.
I give this pilot a lot of credit for not letting his pride get in the way and hand it over to the co pilot that was a great point you made, also the cabin crew with great alertness and questions she had shows American Airlines training is excellent!! Love the videos great work!!
Always love when the ad break comes heavily within the first half of the video. That means that the incident breakdown/ AAR is going to be a juicy one.
MENTOR; I the 1990's. as an aerobatics CFI, i also used to teach Engine fails on take off, low go arounds, windy GRM and crosswind landings and other "hard maneuvers" that most CFI's considered too "scary" to teach for them. I noticed some pilots even with thousands of hours, when startled on those "scary" maneuvers, they were not used to do, they did sudden push of the left rudder, sort of stepping back using the left foot push. Later on i started calling that reaction as "The Panic Pedal Reaction". I think this captain got the Panc Pedal. For me it happens mostly when person is tired, stressed or hungry or just uncortable and not ready to control their fears at that right moment. I think that is the reason so many veer to the left and hit landing lights on take off and landings. also on stalls, they press the left pedal harder and spin to the left even with power off (thousands of crashes on GRM and approaches like that). Most times they dont even remember they did that afterwards. Avoid hard maneuvers when tired or stressed or hungry, etc.
Props to the crew for handling everything so well. The cabin crew for asking on technical details, the captain for self-reflecting and making a sound judgement, and to the airline for encouraging such a good company culture.
I can't imagine the weight of responsibility that Pilots and First Officers take on every time they show up for work. All the more kudos then when the Pilot of a flight questions his own actions following a supposedly 'routine' take off procedure that just 'felt wrong'. Kudos too to the member of the Flight Crew who thought to 'check' if the Pilots up front were 'ok'. Bit of an 'unsatisfactory report conclusion' i think. I sometimes wonder if the phrase 'Pilot error' is something of a 'company cop-out' absolving them of the 'need' to examine further. Good to know everyone is ok.
I love every one of the takeaway messages from this report. No one is immune, no matter what their level of experience, to slips, lapses or brain farts. The crew communicated with the captain without fear of judgement or reprisal, the captain used self-reflection to assess his performance and state of mind and had the humility and wisdom to listen to the suggestions of his copilot. American Airlines responded with appropriate retraining in a just culture. They retained two pilots with otherwise unblemished records, in a time when a lot of industries are losing their senior staff and the experience that they can pass on. I imagine that these pilots re-tell this story to juniors that they work with, in order that it will not happen to them--these personal stories are memorable and powerful. In my work in health care, I feel that we are indebted to the aviation industry for the many lessons that have come from accident investigations and analysis. Thank you. I do have a question in common with one of the other posters: would it have helped anything for the pilot to view the damage to the wing from the cabin, or would that have not been appropriate resource management, given the time that they had in returning to JFK?
Doing that self-assessment is something I hope everyone learns in life. I'm no pilot but I can think of 2 times I've done that myself while operating a vehicle. Once when I was first starting out driving stick, I mismanaged my clutch and slid the tail (on dirt). Made someone else drive, because my mental state just wasn't safe. Too much shock. The second time I was on a track and just kept making little mistakes. Opted to hand my turns at the wheel to the other drivers. Both were tough decisions but zero regrets. I'm still learning to recognize it earlier. Pride needs to go out the window when you intend to take a chunk of steel beyond walking pace!
I never thought I would hear "brain fart" used on this channel and yet, here we are! 😂It's terrifying how quickly everything can go to hell, and yet it's also amazing how well the plane was compensating despite such horrible structural damage to that wing. Kudos to the captain for making that call not to continue flying and handing off to his co-pilot.
Thanks for that! This is a real phenomenon with a hilarious name. I work in the mental health field, and it is a term we use, though usually in reference to ourselves when dealing with events and situations. You know, when you suddenly realize that you are putzing along one course of thought when OF COURSE the proper one is something completely different and you KNOW that... Some of us have more cerebral flatulance than others.
@@raquellofstedt9713 Oh for sure, I know the term, I just never expected to hear Petter say it. 😁 As an autistic ADHDer, who also deals with neurological issues causing dysautonomia, central sleep apnea and consequent respiratory failure, as well as chronic pain, I have rather an extreme case of cerebral flatulence myself, and I'm desperately in need of some brain windeze!
I really enjoyed this video. these kinds of videos actually give me more confidence to fly. I'm a little bit shocked that the debris issue wasn't addressed because it was a potential hazard for the following takeoffs, but thank god nothing else happened.
I just downloaded the curiosity stream app. Im excited to get started on some programs. Thank you mentour pilot for making your videos. Im a mechanic for an international airline and I enjoy your content!
For an experienced captain to hand his authority over to his first officer, shows great awareness, and great company training and policy to be able to take it on the chin…..and admit his failings……….great insight 👍🇮🇲
@ManxAndy the captain did make the right call to pass over controls to FO. They are both experienced pilots, close in age by a few years. So glad that this flight ended on a "well done" note. No injuries, other than the aircraft.
I have often wondered about this. Landing in DFW with strong crosswinds had the wings taking turns going up and down. I was wondering if a wingtip would hit. The ground effect steadied the plane and we landed without incident. My closest to death experience was on a King Air where the pilot chose to fly through a cumulus cloud instead or around it. It was as if God hit the plane with the hammer. We fell so much faster than gravity could have pulled us. It was over so quickly that we did not have time to think about dying. Thank God we all had our seat belts on. Every drink hit the ceiling. The blue toilet water went all over and ruined a friend's coat. I advised him to dip the rest of the coat in it to have the coat the same color. The rest of the trip was without incident and had great pheasant hunting.
I'm 12 flight hrs into getting my private pilots license, and the first few minutes of this video were very good at locking down cross wind info that was still a little fuzzy. Thanks!
Fantastic video as always MP! A strong rudder input on rotate will induce quite a strong roll tendency on the A320/21 series even with small amounts input. Left rudder input will cause a left induced roll and could be what happened in this situation. We'll never know why that input was made, perhaps a strong gust required it, or perhaps just a moment of over-controlling in challenging conditions. Love your passion in pointing out the fantastic CRM that was shown by the entire crew!
TOGA for crosswind takeoffs "should" minimize the opportunity for an unexpectedly strong gust to have the time to cause such an unexpected event to occur. Huge tail surface, slower than usual acceleration, ( lower than usual " rudder authority" ). Somewhat similar to the recent spate of "takeoff accidents" with DC3s by pilots new to THAT type who didn't "get the tail up" as soon as possible ?
Nice video… You make good comments.. On the Airbus ( 320-330-340-350) you do not use side stick inputs for TO except for noise down ( half for normal TO but full down for crosswinds above 20).. ( tail wind always).. If you keep the rudder pressure used during the TO roll during rotation the aircraft will roll to that side… if you add more you will hit the wing… Airbus is a great aircraft but you really need to understand it.. A May Day I believe should have been called … flight control!! Discontinue flight because Operation requires you to come back .. does not require a mayday… but it was a pilot decision.. Check the FAA reg … on this Not sure I am glad the airline gave retraining… Good job Mr FO… Good CRM… team work I wish them a good flight
What do you mean you do not use inputs for takeoff. The aircraft does not rotate by itself, you still have to pull back to rotate then slowly ease back to neutral when required
What a brilliant crm team. I've always heard that humility is teachability. The caption was humble enough to admit he was not fully in the game. I know that there are pilots who can be the exact opposite. Pride is a strong emotion. I was so relieved to hear that the plane landed safely and that all passengers and crew were safe. Such a great team effort. Imagine if they would have just kept on flying, who knows what could have happened? I love happy ending stories like this one. Love this channel! Thank you.
Funny, when you mentioned the planes taking off after the incident, my first thought was the small piece of metal that took down the Concorde. It all comes down to luck; either you miss the fatal piece or you don't. Here there's lots of debris and 15 planes take off safely.
Hats off to the captain, he dimmed himself not fit to continue flying after that tense dramatic moment he then all heartedly handed control over to his co-pilot right after his co-pilot repeatedly hinted him to return back. Team work is utmost respected between this 2, people's lives were been saved bcos of these kinda sensible well obtained communicable work place & environment.
I was figuratively on the edge of my seat until the plane safely landed, I was fully expecting some sort of tragic result.. Im so glad that didnt happen ;__;
Me too! I thought the damaged wing was going to frack up the landing. I was a f/a and have fed wing status, to the c/p from flaming engines to fuel leaks. I think the cabin crew would benefit from knowing the wind speed 26, direction and gust max 35. for slide deployment when the FAA certified max is 25 mph. Which side's evacuation options will be last resort? Or, if it's all headwind, can it be controlled after deployment? Choosing helpers and briefing them on the options as well as the hand grips on the slide if two guys could hold on to each side, 400 pounds on a slide will beat a 30 mph wind., especially if you can reach the bottom.
Yes the cockpit / cabin crew did 👍!! Would there have been a possibility to salvage aircraft, rather than scrapping it. What a beautiful craft at the time. Gratefully both pilots continued with there careers. Well done petter/staff. Have viewed this a number of times. Well done all !!
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Great video as always mate. Very good explanation of crosswind during the take off roll. Really liking this series, cheers. D
The Curiosity Stream discount is a sham. I signed up and paid for the Curiosity Stream and they refuse to honor the MENTOURPILOT discount. The call center representative was less than sympathetic and she said that the MENTOURPILOT discounts don’t apply if you use an Apple device. A huge number of folks use Apple devices and that should have been made clear. Also, they should have given me the discount after the fact, but their agent refused.
Sounds to me like both control sticks on the Airbus need to be mechanically connected to each other like conventional yokes are.
@@williamcorcoran8842 I know about the "Apple tax," but that is ridiculous. I accessed Curiosity Stream's Terms of Use on their Web site, searched for "Apple," "iOS," and "macOS," and there were no hits. Therefore, they do not even state anything specific about Apple products, let alone not receiving an advertised discount. While you are only losing about $5, it is still fraud nonetheless. If they defraud hundreds of thousands of people $5 each, their executive team can earn extra bonuses.
I was thinking about signing up for Curiosity Stream, but as I do not have sufficient time to watch their videos now (I am already behind on watching TH-cam videos that I want to view), I was going to wait for when I had more time. However, I am now thinking that Curiosity Stream is becoming a company that I do not wish to deal with.
@@alunesh12345 I know that you think you are spreading the good Word. I also believe in Jesus and I have even liked several of your comments. However, you keep replying the same message to nearly everyone's main comment. This is spam and basically mental pollution. I recommend writing a main comment with your message, and that is it. If anyone wants to discuss God with you, then they can reply to your comment. As far as I am concerned, spam is sin.
Always love it when the non-catastrophic incidents are investigated as earnestly as the catastrophes...keeps the whole system safer
Absolutely. I can't imagine how many lives could have been saved if minor incidents had been more diligently inspected over the years.
Same here it shouldn't have to be a disaster with loss of life for there to be an investigation because odds are, whatever goes wrong is almost certainly bound to happen again and the next time might not have a happy ending
Something like... EVERY other industry needs to take note of. If more workplaces behaved like aviation workplaces, we'd be a lot happier and productive
They absolutely must be. Only luck prevented tragedy here. And they owe it to future travelers to conduct a full investigation.
This incident happen in 2019, not to long ago. In reference to the roll, did aerodynamic factor in, or did they experience a wind shear.
Everyone keeps commending the captain, but the first officer deserves a lot of credit as well for continuing to suggest, while still respecting that it was the captain's decision, that they return to the airport and not stopping until the correct decision was made.
The first officer fucked up majorly in my opinion, he wasn’t flying the plane yet at a critical time caused a dual input that lowered the effectiveness of the input. Could have crashed that moment as the captains input would have been sufficient . Dangerous reaction he had.
@@damedusa5107 As always, it's easy to sit back, watch a video of a pro describing what happened in an incident, which probably took no more than about ten seconds to occur and judge their actions. I gotta believe that in a similar situation, many people would react similarly. Feeling your aircraft rolling to one side and you have controls at hand, that's a tall order to expect a pilot to lay off trying to correct the problem.
@@normie2716 I agree, most people would. But he’s a trained pilot. He should know. That 1 thing, made a poor (potentially dangerous take off) in to an even bigger problem. Got to say the computer didn’t help. Balancing inputs , except when both are at 100%, that’s bizarre. Its clear both were pushing the same way. Yet the computer says, nah
@@damedusa5107 you have misunderstood this part, watch it again, the dual inputs did not "lower the effectiveness of the captains input" the computer averages MAX RIGHT for both inputs and the result is MAX RIGHT input, not 50%. The graphic is a bit missleading so I can see why you might have thought that. As for the FO reactions, the captain was yelling "I can't control it, I can't control it", so of course he reacted to try input and stop the rotation, he might have thought the captain's controls were damaged, why else would we be veering off the runway and rolling over? I think it is clear the first officer was extremely professional at all stages of the flight.
@@deloford I take it all back then. My mistake.
I'm glad to hear that pilots get to keep flying after something like this. If pilots lost their jobs from making mistakes I think we'd have a big problem with pilots trying to cover up their mistakes which would be really harmful for the industry. I'm really impressed by how transparency is being used to continually develop both technology and training.
Good point indeed
Exactly. This gives pilots the ability to admit when they’ve made a minor mistake without fear of retribution. I’d imagine it helps with self reports. If they had fired these guys what you’re saying would probably happen a LOT. This gives me faith in flying with AA which is who I already use.
They learned from this
I’m not even convinced that the Airbus control system DIDN’T glitch and momentarily interpret a full aileron input. Hypothetically, the FDR could record such a system glitch as if it was input by the pilot. Ask any electrical engineer and they’ll tell you, flipped bits happen and can cause malfunctions.
Furthermore, since the aircraft was scrapped after this incident, it would never have a chance to (hypothetically) malfunction again. If, say, an intermittent fault was developing at that moment, nobody will ever know.
@@Thegonagle Valid points
I'm really impressed by the CRM inside the cockpit, the honesty of the captain, the communication to the Cabin Crew and the culture of American Airlines. This really is a good example what aviation safety culture should be like.
Controller here. At my last tower, we had two intersecting runways. A Cessna student solo landed and veered a bit, before exiting and taxiing to parking. I had a 737 inbound to the crossing runway. While he was a few miles out, a Navy Texan II taxiing out advised me the Cessna had actually hit some runway lights and knocked debris into the intersection of both runways. I immediately sent the 737 around, confirmed the location of the damage with binoculars, and had airport operations do a FOD sweep. That Texan's vigilance saved the day.
In short: if you see something, SAY SOMETHING.
I wonder if the Cessna pilot was scrutinized for being silent about the damage he had done...
Are you retired military? My son just graduated ATC in Pensacola with the Marines. He is stationed at Cherry Point now. He has of course 1 year remaining before he is fully certified.
@PrincE you're right but that info public
Might not of known true could of reported it a possible damage a busy airport planes landing one after another
The airline industry is a shambles. Look at all the wrecks caused by pilots That are clearly due to incompetence or mental psychosis. Many of them committing suicide and killing everybody. We need automation and the sooner the better. Get rid of pilots. I say this as a pilot myself, they are the weakest link.
"What does the rudder do when we land?" from the cabin crew was brilliant, genius, yet totally innocent. I read into that "Is this plane okay and safe to land?"
Yes, very non-confrontational!
Yes, I laughed at that. Also "Is the plane safe to land?" "Er, no ... we can't ever land."
Im chief purser under Etihad, but when I started flying some 7 years ago this was very much so my attitude. Heck, it still is. And its for good reason, Take Off and Landing, as well as a Go Around etc are phases where you don't want to bother the flight crew AT ALL. The way they went about it was masterful, because if you have to disturb the person flying this aircraft -the aircraft your just heard/felt/saw get damaged and presumably it could swerve out of the skies at any minute- you better sift out every ounce of stress and fear out of your voice.
We've had a tailstrike in Muscat on a B777-300ER before and that instilled the fear of god forever in me. But I did get interphoned from the aft cabin crew. Usually unless its a fire, the cabin crew has to call the purser or higher up, not the flight crew directly. I'm guessing it was the case here conscidering how well they handled delivering such eerie news.
Its weird they didn't know such a basic thing. They teach you all that elementary stuff about plane control surfaces in the course.
I feel for the captain a lot. 20,000 hours of great flying for one mistake to jeopadise a career. Im so glad he was able to stay in the job with a bit of supplement training. I mean humility is hard to come by.... and just by having humility and agreeing to go back to the airport he might have saved the lives of everyone on that plane. Bravo.
Absolutely correct Phil. Great comment bud! 💓💓😎
@@MentourPilot me personally, the worst motor vehicle incident I ever had... was me sliding just 6 inches to the left... and having the tire bounce in a drainage outlet. From a distance you might not even see the drain was there. It's rather shallow looking and doesn't sound bad, but when you consider speed is 60+MPH... "hitting a bump" becomes a real problem.
@@marhawkman303 Believe in JESUS today, confess and repent of your sins. No one goes to heaven for doing good but by believing in JESUS who died for our sins. For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.(John 3:16)🥳❤️😁❤️😎
@@alunesh12345 How about posting your religious garbage in a religious channel, rather than spamming other channels?
I agree. When an understandable mistake is made by a pilot, it behooves the airline to act as they did.
Now that airline has something to train other pilots to look out for and 2 pilots that'll never make that mistake again.
The captain must be commended on his pride doing and voicing out his self-assessment if he was fit to fly the aircraft or not. Such a real man.
Agreed Nathaniel. Doing whatever it takes to get the craft down and people safe is a real measure of a pilot. I truly hope that he is back and flying. I would fly with him on the flight deck anytime. The cabin crew and passengers should be commended too.
While I agree with what you're saying, "pride" is the complete wrong word for what you mean. He should be commended on his *humility*, which is the opposite of pride
@@mattm7220 Hi Matt M. I would say you absolutely correct on this. A very important distinction. I missed it and am happy you pointed it out.
@@mattm7220 thanks for the clarification, was a bit confused here
The captain goofed again!
I am not an aviator but have been a nurse for 36 years. I enjoy your channel and can see the way you break down situations would be helpful in my job. I also think your voice and speech patterns are restful after a weekend of horrid shifts. Thank you for sharing
Pretty great analysis. The only thing that I’ll add (a bit of inside knowledge) is that it is standard American Airlines procedure that the First Officer ALWAYS fly the approach to landing in emergencies, (mayday/pan-pan), malfunction type situations. This is done so that the Captain or “more experienced pilot” can monitor the landing, which is intended to unload the brain to be able to more easily catch and call out errors and other malfunctions. It’s not something we verbalize because it’s done all throughout training, therefore it’s already understood. However, as always the Captain can always override this and land themselves, but they will be questioned as to why they broke from their training.
- American A320 pilot LAX based. 👍🏾
Cool! I didn’t know you used a monitored-approach policy in emergencies.
In this case though, the report really emphasized that the captain didn’t feel fit to fly, as the reason for the swap of controls.
Thanks for the feedback! 👍🏻
what about when there's an emergency with a line training pilot and safety captain?
@@audify3833 line check airman (or training Captains) are trained to completely fly the aircraft safely with an incapacitated training pilot (usually a FO, but also for an upgrading CA).
L
Thanks for your input. It enhances the intricacies that can be otherwise missed.
Kudos to American Airlines for realizing that they have a quality flight crew that might have made a mistake but didn't fire them for such a big capital loss to AA. I'm sure that the flight crew gained a lot of knowledge from this incident and are better pilots because of what they went through. Great video!
Seems fair since they were responsible enough to acknowledge the problem and potential danger and return to the departing airport. I’m guessing their fitness for duty would have been brought into question had they landed at the destination airport with that damage.
@@saywhat9158 A safe landing would probably have not gotten them fired. especially since the craft was performing properly.
also.. i feel the need to point out the "scrapping" an aircraft... means dismantling it for parts, not throwing it in a dumpster. so the airline does mitigate the loss quite a lot, especially in a case like this where most of the craft is intact. It's an odd case of it being deemed irreparable damage, even though the plane was still flyable. But the wing was bent out of shape in a way that couldn't be fixed properly. the rest of the craft can basically get stripped for spare parts though.
@@saywhat9158 Believe in JESUS today, confess and repent of your sins. No one goes to heaven for doing good but by believing in JESUS who died for our sins. For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.(John 3:16)🥳❤️😁❤️😎
also there is likely some kind of insurance involved.
Do you remember the incident on Mexico city airport? Where a Volaris plane nearly lands on a occupied runway, well the pilot that recorded the incident at the holding short point got fired from Volaris. But she's now training for the b737 since she got hired by Aeromexico.
Just returning to this for a moment. I want to mention [off track] how good Petter is at condensing/filtering his content. Might seem like a moot point : it isn't. It's actually about 70% of what he does here. Over the last few years I have noted that he actually does something that I used to have to do : you start with "longform" then you need to condense it down to 20 mins worth. No one is gonna read the 2 hour longform. No one. So you have to cherry pick the salient pieces out so that the story still makes sense. Petter (or his crew) seem to be exceptionally good at this. This from someone who knows how hard it is to get it right!!! 🙂 Hats off to those people! I know how difficult it is. No one ever reads ANYTHING over 2 pages.
Thank you! Scripting the episodes properly is a big part of the process, glad you noticed. 💕
@@MentourPilot Ah! But this is one of those thankless jobs that if done right, no one (expect someone who also does that task, like OP) will notice.
@@MentourPilot Hello , could you please confirm..or rather make sure this problem they had , was or was not the same as flight 587 on Nov 2 2001 ???
11/1/01 or 11/02/01 in Long Island. ' wake turbulence '
As the resulting causes were identified as similar .!
As in the 'Air Bus' had issues with the rudder over reacting horribly when given quick hard inputs like this one , Meaning within 1.3 / 1.7 seconds of rudder input.
The reactions of fright and comments by the Captain suggest that it had a mind of its own in this near crash from JFK .
The Air Bus rudder over reaction may have been the issue , again . :-(
@@MentourPilotas an academic I also appreciate this very much. I steal your storytelling techniques for my research presentations! My favourite is when you say “usual procedure is for pilots do X, but that is not what happened…”
But the video said that an emergency wasn’t declared
This incident had a very good outcome - and it's particularly impressive the Captain was able to be so introspective. It's always better to err on the side of caution, particularly when you are responsible for other people's safety.
Equally impressive is Petter's building us a proper narrative. Not just by not throwing the pilot under the bus -- that's not his style -- but knowing that in the abscence of a narrative we would create an assumption. But he knew to craft that part of the video as well, in service of his overall mission which seems to be something like... not just teaching but also helping familiarize uneasy flyers with how things truly are. And not so that flyers have a false sense of security, but so that they don't have an inappropriately high sense of unease or mistrust. Just exactly what his experience says is the right amount of trust.
I agree. I would call that true Courage. It is super hard to take an honest assessment of yourself at the best of times. Kudos to both of the crew.
Professionalism is harder than it looks
@@JoshWalker1 Believe in JESUS today, confess and repent of your sins. No one goes to heaven for doing good but by believing in JESUS who died for our sins. For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.(John 3:16)🥳❤️😁❤️😎
I agree about good introspection and good CRM - with one exception: The cabin crew warned them twice about potential damage to the wing and they didn’t have a look. I wonder why. Damage to the flaps, for example, may be critical to know so they can land without them. The aircraft might even handle normally until the flaps are extended, right? Why wouldn’t they want to check?
I work at my local airport as a Passenger Service Agent at the check-in and boarding gate. I started watching your videos a month ago and they have made me understand the industry and aviation so much better, you have no idea how many times I've been able to offer a quality service just from the things I've learned by watching this channel, without even being a pilot or cabin crew! Thank you so much for creating this content
Thanks for taking pride in your job, which is not always an easy one. I hope when I fly I deal with someone like you.
As a frequent traveller, you guys are so underappreciated for the work you do. We're all of us cogs on a wheel, but if one of us were lost the whole thing would fall apart. (Also thanks for letting me go through without charging me for overweight baggage - I like to think the many times I travel light make up for the few times I really don't, but I do appreciate it nonetheless).
On my last two flight sectors, it was the PSA at ATH who checked me through and was brilliant. At SIN, the last 10 or so of us to board that aircraft weren't checked, the gate crew were already packing up; I have the complete ticket still in my possession, not simply the stub as per usual. I've written to the airline, a new Asian LCC about it - procedures are in place so passengers don't end up at the wrong destination, or cause a delay once they realise they're on the wrong aircraft during the pre-flight announcement.
That captain and crew are amazing. The captain especially being able to self-assess and act on that makes me respect him a great deal. That takes a lot of strength.
Absolutely he had the mindset, knowing that he was not capable to continue flight, transfer responsibility over to the first officer. A very good call. Its so nice that both pilots were communicating with each other. Is this the flight the wing was misshapen on wingtip. Believe that it is. A very good decision not to continue to destination, to return to airport they just had taken off from.
He wrote off an A321 due to pilot error and kept his job. That actually shows a really good company culture. I can imagine management in other companies wanting a head to roll for a $100M mistake.
The head roll will not get them the plane back, but they might lose an even more motivated pilot thanks to the confidence they gave him for not taking his job.
@@matteoma1656 Yes, indeed, exactly! But as a Manager you must be able to use your brain for thinking to think it through in this way! There´re many countries and many companies where the parole is in such cases: Fire him! Problem solved.
@@matteoma1656 To me, that's a captain you want... to know when he himself is not fit to fly and to confidently and quickly give command to the copilot.
After his re-training and ensuring his shock and mistake didn't shake him and he's back on his feet... they should give him a bonus check. That's a captain that's a keeper.
Anyone can make mistakes... and this one could have become critical had he tried to downplay it or get over confident or whatever. He didn't. He was confused and realized it.
@@jmitterii2 also means that captain is more aware of his limits. If he's ever in another emergency situation, he'll now know that he's liable to have his decision making be affected by shock, so he'll make damn sure he's using CRM and making full use of the co pilot and ATC to help him get through it safely. Or even just be more cautious about returning if something happens.
He brought back all the passengers to the ground ... which is better than risking to continue flying and having the reputation of the company damaged. He also RECOGNISED HIMSELF AS BEING "INCAPABLE OF FLYING" ... which is something that not many people are capable anymore ... making and ADMITTING MISTAKES!
I am former American, and appreciate your thoughtfulness in describing this incident. I can only say that *red eye* flights were not for me because it took at least two days for my body to recover. Perhaps their flight / rest schedule could have left that captain behind the 8-ball. And I am sure that with _get-home-itis_ , their decision to return to JFK was not easy, but it was extremely professional.
I do agree. Sometimes it is not even the brain that is tired, but muscles or nerves. Slight twitching, loss of feel for a second - all could cause that situation to happen
What nationality are you now?
@@gtf5392 _American Airlines_
@@gtf5392 haha
I don’t know why my brain processes this as you are a former American Citizen, not former pilot lol
Ultimately the reason for many air crashes is Pilot Ego. I can do this , I can make it fly, There is not that much Ice. These 2 pilots, left their ego at the door and proceed according to what great trained pilots should do. Correcting something that could have ended in disaster.
This is an amazing story and what i really loved was how the cabin crew informed the pilots and how the pilot , even though he's the captain, knows when he's not the best person for the job anymore and is man enough to ask for help. This really should be force trained in other airlines/cultures too, especially those that a lot of belief that experience/seniority means you are never wrong or that you are the best.
Indeed.
Having well informed, mindful, and assertive cabin crew and who pilots are confident in them and their assessments is good culture in general. In cases like this it critical.
Alot of folks think about CRM in the cockpit and not full and proper crew resource management. There have been many accidents/incidents where if not for cabin crew, passenger pilots/technicians and ATC working well and trusted by pilots would have been much worse (and too many that went very wrong due to a lack of it).
I also think that the lessons of CRM can be extremely useful for workplaces in general and for daily life.
@@dannileigh6426 Indeed.
During my MCC course on a 737 sim I executed a touch and go. I think I rotated out of trim and was surprised by the excessive pitch up tendency of the engines at takeoff power. As I focussed on getting the nose down to the correct attitude the aircraft suddenly rolled heavily forcing me to put in a lot of opposite aileron. It was only after climbing a few hundred feet and getting the pitch under control that I realised my left foot had been standing in the rudder! I was completely unaware that I was doing it in the moment and have no idea why I did (never did it before or after). Just a combination of startle effect and tunnel vision in reacting to the pitch issue… seems like this captain was the victim of a similar brain/body disconnect as me.
That's some great insight.
Taking off in crosswind is some serious multitasking that's just not natural to humans, your hands are controlling the roll and pitch while your legs are controlling the yaw simultaneously, that's some serious brain overload.
Still surprised that right-rudder was not his first instinct as the aircraft swerved to the left... but I understand that brain signals get crossed sometimes.
Rudders are only for landing. At least with a jet liner.
@@patfarra627 but the pedals also control the nose wheel
*My take away was two things, Wisdom and Humility in play.* *The First Officer suggested to return to JFK putting the safety of the plane & passengers first.* *Second, the Captain agreed, realizing he wasn't comfortable to keep control of the plane but turned it over to the First Officer, which as you said, wasn't easy unless he had humility, putting the safety of the plane and passengers first.* *These two pilots are unspoken hero's where averting a potential, if not a likely, problem in the air or landing later on.* *Well done and explained very well, which gives plenty to think about!*
*heroes
An excellent example of a Captain not nursing his ego but realising he is human and not a god
*_DON'T SHOUT_*
Can we talk about how amazing an aircraft it is that it can take a hit like that and keep flying so well that the pilots didnt even notice?
Thank goodness for CRM. 30 years ago this would have been “co-pilots fault” and returning would never have been discussed. Kudos to the captain and AA.
40 years ago a Captian would not have listened to their co-pilots telling him they are running out of fuel and would have crashed his DC-10 into Portland outta pride. CRM has come a long way.
@@TrainerAQ That was in 1978. United 173 a DC-8. There was no CRM then but that crash was largely responsible for the development it.
CRM was very bad on this flight. The first officer did not announce I HAVE CONTROL when he inputted the stick, resulting in a dual input and cancellation to average by the aircraft. See my comments above for more reasons why I think the crew did not perform well.
@@rainscratch didn’t MP say that it didn’t matter because they were both inputting full right aileron? The average of 100% and 100% is 100%. Still yes, it does seem to be bad form to start inputting without communication.
@@ByzantineDarkwraith Maybe I misunderstood, but it seemed like dual inputs cause the system to basically cancel out. The crew got an audio warning.
As a passenger I'm hearing so much I never thought about or knew existed in the world of flight. The culture of an airline is important, communication among crew members, and especially putting egos on the back burner. Thanks for your videos!
I was a firefighter in the US Air Force. My eyes popped out of my head when you said 15 airplanes took off with that much FOD on the runway. Those were some very lucky planes.
25:40 We don't know how many other aircraft took off, the info was there was time for up to 15 aircraft to take off.
Yes, indeed.
Agree totally - the crew's performance in this incident was very poor. See my comment above for more detail.
I am surprised that the destruction of all this electrical equipment didn't trigger alarms that would have informed the tower that something is wrong!
What is FOD ?
I love your explanation of the psychology of the pilots here. We've all had those experiences for sure when you can't think straight and to realize that is very difficult
Great video. I really appreciate the discussion of the captain gradually realizing that he must be in shock, by noticing that his decision-making seems off. That is truly impressive and a good lesson.
Subtle incapacitation.
I honestly believe this is the best made channel on TH-cam. Your research, good writing and animations bring these stories to life. Thanks to you, sir, and your team.
Thank YOU for watching and supporting!! 💕💕
I agree. I was thinking that when the exact route of the taxi showed up. Such deep detail on something a creator could have easily ommitted!
So do I.
Flight Attendant was great. " Do we need that rudder thing back on landing?". And most important "Do we need all the wings? because one seems to be falling apart .. I think you should know it just in case".
Yes, indeed!😀👍
As always, I am very very impressed with your clear explanations that both pilots and non-pilots can understand. I love your slick graphics that help clarify issues too. Plus you choose to highlight areas that we all should pay attention to, such as the humility needed to self-assess as unfit to fly. As you mentioned, a pretty normal flight turned dangerous in a second without a clear reason being confirmed. Food for thought on so many levels. Brilliant stuff, as always! (Retired A350 Captain)
The sim quality has gotten so good since the beginning of this series!
The number of times a crash could have been prevented because of a failure in cockpit resource management (CRM) has always been aggravating. It's good to see an example of a pilot and crew who know how to listen and work together.
While CRM began life as Cockpit Resource Management a number of years ago it was redesignated as Crew Resource Management....Jus saying Salute!
Thank you very much for making this video & explaining in detail why AA 300 veered left during our takeoff. I was on this flight & was sitting in seat 13A, I believe. I felt the hard impact of the runway sign being hit but couldn’t see what we hit. As I opened my window shade I saw what appeared to being the wing nearly scraping the tarmac as we lifted off. Stressful 25 minutes in the air as we had no idea what happened. The captain did a great job explaining to the passengers that he didn’t feel comfortable flying this plane to LAX & we were returning to JFK. I think of this flight often.
Hhhmmm, window shade should be open during takeoff
It was the last flight of the night going from JFK to LAX. I usually have my window shades closed, unless I’m in the emergency exit row then by the FAA law the window shades have to be open on takeoff & landing.
@@jasonlowe1971 Yh that I thought was weird. I always see cabin crew tell people to open all window shades during take off, not just the emergency row. And why would you even what do it at night? Sun is shining bright? 😂
Habit really, I fly a lot in a year!
@@veralevon3295 I've flown quite a few times and never noticed this. Some people also just don't listen or miss things. Why do they need to be open?
Great story! Looked like great team work from everyone... Pilots, cabin crew... even passengers... And the captains ability to self-assess and decide -"I am going to let the other pilot fly" - is hard to do but proof of real leadership and courage. BRAVO!!! To all of them! BRAVO
Glad to hear that the pilots apparently continued working for American, with additional training. I love that you highlight this.
Pilots should not be scared to report mistakes and incidents out of fear of losing their jobs, that only leads to more danger... And for that matter, financial loss.
Exactly right Christopher. It's always good to speak up. Thanks for engaging! 💕😎
Believe in JESUS today, confess and repent of your sins. No one goes to heaven for doing good but by believing in JESUS who died for our sins. For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.(John 3:16)🥳❤️😁❤️😎
@@alunesh12345 C'mon, stop spamming. That's not going to convince anybody.
@@crelgen1588 It is a boot. No human. A computer put out this messages automatic 100+ times
@@alunesh12345 "Faith without works is dead". ---James 2:14
Very interesting !! I drive often to Miami International Airport and American Airlines is the largest airline in the airport. It's impressive to see all those airplanes parked next to each other !!
I'm not really that interested in airplanes, but Mentour Pilot have an amazing ability to keep my interest for the whole of an over 30 minutes long video. Had you asked me some months ago if I would be interested in stuff like leadership, and crew management among people working in/around airplanes, I would not have believed you.
Yet, here I am, this channel have introduced me to 74Gear/Kelsey, which lead me to start listening to channels about Air Traffic Controllers, and descriptions of airport layouts... And I'm actually feeling that I have a much better understanding of all this stuff involving flying now.
Great to hear and thanks for engaging with our content. ❤️❤️
What are you listening to about airport layouts?
@@Ges_who Partly I was thinking about when it simply happens to be part of Mentour Pilot, and 74Gear's videos, like e.g. 74Gear recently did a video where one of the pilots had died during flight, so showed that there's a deicing area here where the plane could stop, but there's also the gates over there... But there was also some videos that showed up as suggestions from TH-cam. Those videos where from around 4 or 5 years ago, and typically enough, even though I watched them only some months ago, now when I tried searching TH-cam, I can't find them again. It might have been some older videos on the VASAviation channel, but I'm not sure, it could've been another channel.
Whichever channel it was, while e.g. Air Traffic Controller Kennedy Steve was talking, the video showed a layout map with different taxiways and runways, so you could see the Alpha, and Mike-Golf etc that the Air Traffic Controller was talking about. The one video I saved about airport layouts, was Runway configuration explained by real ATC, by the channel ATC For You.
Something I like about this channel is that the ad for his sponsers are concise and to-the-point. It's completly fair to have sponser messages, a person has to make money from their channel, and if someone watching is interested in one of the sponsor's products/services, supporting those sponsers is a great way to support a channel that you benefit from watching.
But, at the same time, it's nice that they are quick, and to-the-point. There's no excessively long ones, and I have a clear picture of the product/service quickly, without feeling bored/frustrated from watching a too-long blather about it.
It's just nice that the sponser messages don't interrupt the videos too much. For someone like me (who is interested very much in planes, but has no knowledge or skills in that area) a looooong sponser message would probably mess up my train-of-thought, when it comes to grasping the information in the vidoes.
@@FinnishLapphund thanks! I know all off those except for ATC for you. I'll check em out right now :)
A great example of how important a positive 'company culture' is. Total respect to the pilot in not only recognizing his potential deficiency, but then acknowledging AND acting upon it. Absolute professionalism personified. I do hope he was able to 'get back in the saddle' at some point. I tend to agree with you buddy... that it could well have 'simply' been a Brain-fart! A reactionary twitch in some way. Either way it is tghe end result that counts... no loss of life. Got to say mate... your dulcit tones and the graphics - along with random inserts of you explaining something or other - really works well. Nice one buddy :)
Thank you Justin! That’s really nice to hear and I hope he is flying as well.
The quality of your videos and the attention to detail is just phenomenal. Also, you do a beautiful job of explaining everything to the layperson. Thank you for your work!
It's true, he explains everything si well even for those of is who are not experts in aviation
Always love these videos about extremely experienced pilots having a bad time. It's not because I enjoy seeing them squirm, but because these incidents highlight how even extremely experienced people still have things that they aren't good at or that they just hate doing so much that it can affect their performance. This particular incident is also a great example of how being the most experienced doesn't necessarily mean you're the best person to have running the show at the current moment, and like you said the captain here deserves so much credit for understanding this and passing control to his FO. It's okay to be rattled after an incident; this guy knew he was and knew that he wasn't in the right place to be flying the plane anymore.
With that kind of damage I think it would be interesting to see what might've happened if the captain had had a big enough ego to continue the flight...
Im 12 and i want to be an air traffic controller when i grow up so these videos are really good for me thank you
Good luck!!
Indeed this is a great analysis. There is no judging, just confirming every detail available. Love the praise you give to the great interaction between all of the crew members. That's inspiring and faith enhancing in aviation. The public really should know about all the details and know about all the procedures that aviation relies on to be and stay safe. One of the best TH-cam channels. I almost feel as if I'm cheating not paying for this wonderfull content. Keep going Petter we all absolutely love this
As a complete layman regarding anything to do with aircraft , although I have now watched virtually all of your videos , I must say that I really appreciate the intricate details that you put into your explanation as to what is of relevance .
It's that attention to detail that makes yours the premium channel regarding aircraft and their associated stories when things don't quite turn out as planned .
Indeed, exactly.
@@NicolaW72
Much appreciated .
The level of self awareness a Captain needs would be difficult for most people. I am so impressed with both the captain and first officer and the cabin crew.
As always, a great explanation of this crosswind incident. I admire the pilot recognizing & relinquishing his role as First Pilot & also how the cabin crew & passengers played a part in reporting their concerns & visual detection of damage to the pilot's attention. Safety is priority here. Glad both pilots are still flying.
Quite possibly the best article he's ever done. How many air incidents have been caused by excessive use of rudder??? I mean , there was that terrible one over New York(?) where the pilot ruddered so hard that it ripped the vertical stab clean off. AA587.
Yes, indeed, in November 2001, only a few weeks after 9/11, so that at first instance everybody thought it would be a second terrorist attack until it was discovered what really happened.
@@NicolaW72 Why doesn't the rudder come under the same command authority as the rest of the control surfaces???
@@sparrowbe4k802 command authority? i don't understand your question
@@sparrowbe4k802 I don´t understand your question, too.
Well, that incident was partially due to incorrect training for how to react to wake turbulence. It would have been reasonable for the flight control computer to not allow that sort of input.
Worked for years with Kaiser insurance OC, CA. One of our proudest accomplishments was surgical suite culture. There was a time out before surgery started, anyone in the room could speak up if they were uncomfortable. During the study time (2 years I believe) there were no major errors (like removing the wrong limb) !!!!! You are totally correct about how culture in place can save the day.
Great analysis! As a former 321 FO, and still currently working at that airline, I can confirm the CRM training within cockpit and with FAs is highly stressed. Everyone has a voice. Latest push is for FO to not “Hint and Hope.” Give it straight, and repeat rephrased if needed, about how you feel and possible issues/resolutions. Safety is paramount.
I wondered how the other planes did not ingest FOD into their engines after takeoff 15 planes? When i worked on planes they made us crum the runway visually on our way to hangars on foot. If we were up on the wing or t tail and dropped a nut or bolt or wrench we had to climb down & retrieve it asap right away. Often we worked on aircraft outside on the ramp. It was cold & windy up there and it was easy to drop something because you could not wear gloves to put in bolts and turn the wrench or speed handle. That is considered FOD too.
Love this series! Amazing how the aircraft still handled well with that amount of damage to the wing. I still remember my first 30 knot crosswind takeoff at night in sfo and it was no joke, things can go wrong real quick in a blink of an eye. My biggest take from the story is good crm from the crew, the captain trusting the fo to get them on the ground and the company not taking disciplinary actions, 98% of airlines out there would’ve fired them. As a side note, usually on strong crosswinds we go full thrust to try and get off the ground as quickly as possible and avoid fighting the crosswind in the runway for too long.
It wasn't all that much damage aerodynamically.
@@TheLukaszpg i would think that the asymmetry between the left wing and right wing as explained in the video would cause some handling issues. Just to share an anecdote, a lightning hit the tip of the winglet on one of our max9s and broke about 2 cm of the tip, the aircraft was grounded an entire day while boeing engineers analyzed the aerodynamic penalty of the missing piece.
Toga
+1 on "usually on strong crosswinds we go full thrust to try and get off the ground as quickly as possible and avoid fighting the crosswind in the runway for too long".
nah... not 98% that's exaggerated
Fantastic production as always 🙏🏿... people probably say it all the time. But genuinely always amazed and impressed with each video. Not only are these matters discussed in a professional and respectful manner but also the level of detail and production value is unmatched. Keep up the great coverage 👊🏿
Awesome comment Tapiwa! We aim to keep the bar extremely high. Thanks so much for engaging! 💕😎
There's a bunch of continuity errors. Like when they're talking about the return trip they have the departure and arrival swapped.
@@MentourPilot
I totally agree with this comment.. I follow the Mentour Chanel since the beginning (recorded in your house with the two dogs…) and I am really impressed by the quality of your publications which go must beyond what we can find on official TV chanels. My son is working for Airbus in Toulouse and I talked to him about you and your crew often now. Best to you, Philippe.
Who needs Air Disasters when we've got mentour pilot?! I've seen most if these videos on the show, but his view and more in depth explanations are way more enjoyable to watch and understand than Air Disasters has ever been. Great content glad I've found this channel!
I’ve seen quite a few MP videos, but this was far and away the best I can remember. Unbelievable production quality and video quality throughout, but beyond that, the teaching involved and the lessons gleaned from the incident were spot on. I fly for AA and have a few thousand hours in the Airbus, and the extent to which you captured our procedures, training, and culture were remarkable. Each year when we go back for recurrent training, there is usually an incident like this that we dive into as a CRM lesson, and this felt like I was right back at the training center. Well done!
Msfs 2020 has had a few updates
The graphics and the way you explained crossword components on this are terrific. I wish I'd had this as a tool when I used to teach flying. Outstanding job!
Thanks Phil!
@@MentourPilot EXCELLENT commentary and video !!! Hello from Air Canada Express, DHC-8 400 1st Officer. 🙂👍🏻
Crossword? This take off was really a puzzle.
@@saullouis It was Sudoku actually. Nice try though
@@MentourPilot at two minutes in, are the graphics titles for arrival airport and departure airport the right way round?
I respect the captain for having the professionalism self awareness to be able to reflect straight away that he is not fit to fly immediately after the first officer said maybe we should return. I don’t think I’ve heard of anything like that level of professionalism.
I really wish we could normalize the kind of self assessment this pilot did in other professions.
As always, great video, sir.
Totally agree. Even motor vehicle accidents, which are far less consequential in financial and human life terms, should be assessed through the "what caused the accident" and "what can we do to prevent it in the future" approach rather than the "who is to blame" attitude which is much more common.
Yes. I keep quoting aviation standards in my job all the time - it hurts my head and my heart that soooo many people go through their lives doing a terrible job simply because they have never learned or developed good habits of HOW to do things: Redundancy, alternates, getting the required data before acting, having SOPs, reading the appropriate manuals or handbooks, having procedures for non-normal occurrences, situational awareness, crew resource management, regular maintenance procedures, proper record keeping, analysing incidents and identifying causes, no-blame policies, defining priorities, assessing situations, actual training for the systems they need to be using on a daily basis...
@@teajay74 Agreed. Too many are willing to turn the streets into a battle royale instead of driving defensively and doing their best to resve conflict
True that especially for ceo s and politicians
@@Dilley_G45 Totally.
I was watching another video as I got the notification for this one. I immediately paused the other video and started watching this. Thats how good this channel is :)
Thanks for being here Mr Bond. 💕 #staytuned
Just fascinating. I am not a pilot but it’s so interesting to hear the work that pilots do explained so clearly in terms that l, as a layman, can understand. Great video.
CRM at it's finest and excellent situational awareness by the flight attendants and the passenger that took notice.👏👏👏
Great to see they ended up recognizing the seriousness of what they experienced, and decided to return to JFK. As you said, self reflecting like that is a lot more difficult than it seems. Great video as always!
It's actually startling how LITTLE they recognized. Even after the captain made a catastrophic error while taking off and caused the wing to strike the ground, they had no idea they had sustained damage, or caused a potentially deadly FOD situation on the runway. They didn't tell anybody on the ground what happened, and it took 10 minutes for them to compose themselves to the point of returning to JFK. They seemed to all but ignore the passenger who alerted them to the fact that there was serious damage on the wing (did they ever even go back and take a look?) and with that kind of damage I would have expected them to declare an emergency and have emergency crews in place. I know the presenter is trying to put a positive spin on what happened, but it just seems like failures at every juncture to me.
@@jamesrobertson9597 True, but if they were in some kind of shock because of how unexpectedly and quickly it went down, it could explain their behaviour after the wingstrike. If that was the case, then it was quite remarkable that they realised themselves that they were not alright and decided to go back. If not, than you're totally right!
I teared up a bit hearing about how the captain assessed that he was not able to continue flying. That must be very difficult to work out and also shows a great culture that he was able to make that decision.
Even an experienced captain like mentour isn't safe from the terrible FPS drops of MSFS. 😂
A great video as always sir!
Loved it. It's an inspiration. Kudos to captain for being honest and humble, that's how you grow and learn. Also amazing reaction by the company. This sets a good precedent for others and ensures psychological safety for human resources.
The images of the runway lights in the wing made me think of this incident. My dad was flying for UAL when they experienced a bird strike (didn't know it was birds at the time) at pretty high altitutde. 10 - 12k ft (migratory geese, who knew?). There was just a large bang. They checked controls and everything seemed ok. He decided to continue to SFO. Not sure the departure airport. When they started their approach into the bay area they discovered that the "low speed" horizontal stabilizer was not functional. They were able to land using the high speed stabilizer. It turned out that geese had gone through an engine and ripped a hole in the fuselage at the tail of the aircraft. It was pretty shocking to see the damage to the aircraft. He might have been flying a 727 back then. I remember they questioned him about why he didn't make an emergency landing or go back to the departure airport. His assessment- there had been a large bang, but the flight crew couldn't detect any issue with flight controls so it seemed reasonable to continue to their destination. I guess that reflected 70's CRM.
I would happily fly with these gentlemen, as it is an incredible feat of self-awareness to consider yourself unfit to fly. The FO suggesting multiple times to turn around, cabin crew speaking up. Are there improvements possible: of course. Glad to hear they trained on crosswind and kept flying.
Great quality video, love to see this constant improvement! Crazy how this led to having to scrap the whole aircraft
Thanks for your comment and engaging with the channel!
@nster: Keep in mine that "scrapped" in this case means "used for parts". I'm sure that (and maybe insurance?) offsets much of the loss.
Unquestionable ' professionalism in action '. Exceptional leadership qualities , from BOTH the Captain AND FO.
At 15:29, you said that the FBW system should be able to correct the roll due to yaw. This is not entirely correct because on ground the aircraft is in ground mode where there is a direct relationship between pilot inputs and control surface deflection. It is only 5 seconds after aircraft lift off, the ground mode blends into flight mode and FBW controls laws become active.
And is there a good visible indication to the pilots when the ground mode is deactivated? Maybe the next evolution of the FBW system should be to move the sidesticks to the center of the cockpit so the pilots can see their inputs in critical situations like this and maybe also to add there an extra display showing the input calculations, current mode, etc. But of course such a change would require more changes to the ergonomy of the cockpit.
@@resortsman I think some people tend to make FBW more complex than it actually is. The less you think about it when flying, the better it is.
When flying an FBW aircraft the more you treat the aircraft like a “conventional” aircraft, the better you will fly the aircraft. The control laws are designed to make the aircraft feel as conventional as possible.
I strongly believe the fact that Captain was looking back on himself and facing self admittance is also due to his huge experience that made him that strong withing. Just reflects a man of positive and righteous Character. I hardly think another very less experienced pilot having that high level of acumanship to look back on himself. Captain realised his temporary state of mind, gave controls to his first officer and agreeing to his advice.... Its all lifetime's good work's experience man. He just had a bad day.
I love this channel. Not particularly an aviation enthusiast, but the clarity, honesty and depth of expert knowledge displayed is an example to us all. Oh, and comment's like "maybe it was a brain fart" are an added bonus.
This is a prime example of what safety culture is supposed to achieve. I wish we could have this in more workplaces.
I give this pilot a lot of credit for not letting his pride get in the way and hand it over to the co pilot that was a great point you made, also the cabin crew with great alertness and questions she had shows American Airlines training is excellent!! Love the videos great work!!
Always love when the ad break comes heavily within the first half of the video. That means that the incident breakdown/ AAR is going to be a juicy one.
No ads! I pay for TH-cam premium so I don’t have to listen to junk merch ads.
MENTOR; I the 1990's. as an aerobatics CFI, i also used to teach Engine fails on take off, low go arounds, windy GRM and crosswind landings and other "hard maneuvers" that most CFI's considered too "scary" to teach for them. I noticed some pilots even with thousands of hours, when startled on those "scary" maneuvers, they were not used to do, they did sudden push of the left rudder, sort of stepping back using the left foot push. Later on i started calling that reaction as "The Panic Pedal Reaction". I think this captain got the Panc Pedal.
For me it happens mostly when person is tired, stressed or hungry or just uncortable and not ready to control their fears at that right moment. I think that is the reason so many veer to the left and hit landing lights on take off and landings. also on stalls, they press the left pedal harder and spin to the left even with power off (thousands of crashes on GRM and approaches like that). Most times they dont even remember they did that afterwards. Avoid hard maneuvers when tired or stressed or hungry, etc.
Props to the crew for handling everything so well. The cabin crew for asking on technical details, the captain for self-reflecting and making a sound judgement, and to the airline for encouraging such a good company culture.
I’m not a pilot but find your videos fascinating, very easy for a layman to understand. Very well done!
I can't imagine the weight of responsibility that Pilots and First Officers take on every time they show up for work. All the more kudos then when the Pilot of a flight questions his own actions following a supposedly 'routine' take off procedure that just 'felt wrong'.
Kudos too to the member of the Flight Crew who thought to 'check' if the Pilots up front were 'ok'.
Bit of an 'unsatisfactory report conclusion' i think.
I sometimes wonder if the phrase 'Pilot error' is something of a 'company cop-out' absolving them of the 'need' to examine further.
Good to know everyone is ok.
I love every one of the takeaway messages from this report. No one is immune, no matter what their level of experience, to slips, lapses or brain farts. The crew communicated with the captain without fear of judgement or reprisal, the captain used self-reflection to assess his performance and state of mind and had the humility and wisdom to listen to the suggestions of his copilot. American Airlines responded with appropriate retraining in a just culture. They retained two pilots with otherwise unblemished records, in a time when a lot of industries are losing their senior staff and the experience that they can pass on. I imagine that these pilots re-tell this story to juniors that they work with, in order that it will not happen to them--these personal stories are memorable and powerful. In my work in health care, I feel that we are indebted to the aviation industry for the many lessons that have come from accident investigations and analysis. Thank you.
I do have a question in common with one of the other posters: would it have helped anything for the pilot to view the damage to the wing from the cabin, or would that have not been appropriate resource management, given the time that they had in returning to JFK?
Doing that self-assessment is something I hope everyone learns in life. I'm no pilot but I can think of 2 times I've done that myself while operating a vehicle. Once when I was first starting out driving stick, I mismanaged my clutch and slid the tail (on dirt). Made someone else drive, because my mental state just wasn't safe. Too much shock. The second time I was on a track and just kept making little mistakes. Opted to hand my turns at the wheel to the other drivers. Both were tough decisions but zero regrets. I'm still learning to recognize it earlier. Pride needs to go out the window when you intend to take a chunk of steel beyond walking pace!
I never thought I would hear "brain fart" used on this channel and yet, here we are! 😂It's terrifying how quickly everything can go to hell, and yet it's also amazing how well the plane was compensating despite such horrible structural damage to that wing. Kudos to the captain for making that call not to continue flying and handing off to his co-pilot.
Lol for a moment I thought he said brain FOG but after a double take. yup.
@@trnguy6137 LOL yep, I also had to play it back to double check, too!
yeah, made me grin too
Thanks for that! This is a real phenomenon with a hilarious name. I work in the mental health field, and it is a term we use, though usually in reference to ourselves when dealing with events and situations. You know, when you suddenly realize that you are putzing along one course of thought when OF COURSE the proper one is something completely different and you KNOW that... Some of us have more cerebral flatulance than others.
@@raquellofstedt9713 Oh for sure, I know the term, I just never expected to hear Petter say it. 😁 As an autistic ADHDer, who also deals with neurological issues causing dysautonomia, central sleep apnea and consequent respiratory failure, as well as chronic pain, I have rather an extreme case of cerebral flatulence myself, and I'm desperately in need of some brain windeze!
I can't stop watching these vids, and I have absolutely zero previous interest in aviation. I'm on a full binge of this channel.
Highly appreciated detailed account of this incident. 🌻
Thanks for viewing. We like to present as detailed as possible.
I really enjoyed this video. these kinds of videos actually give me more confidence to fly. I'm a little bit shocked that the debris issue wasn't addressed because it was a potential hazard for the following takeoffs, but thank god nothing else happened.
I just downloaded the curiosity stream app. Im excited to get started on some programs. Thank you mentour pilot for making your videos. Im a mechanic for an international airline and I enjoy your content!
For an experienced captain to hand his authority over to his first officer, shows great awareness, and great company training and policy to be able to take it on the chin…..and admit his failings……….great insight 👍🇮🇲
@ManxAndy the captain did make the right call to pass over controls to FO. They are both experienced pilots, close in age by a few years. So glad that this flight ended on a "well done" note. No injuries, other than the aircraft.
I have often wondered about this. Landing in DFW with strong crosswinds had the wings taking turns going up and down. I was wondering if a wingtip would hit. The ground effect steadied the plane and we landed without incident. My closest to death experience was on a King Air where the pilot chose to fly through a cumulus cloud instead or around it. It was as if God hit the plane with the hammer. We fell so much faster than gravity could have pulled us. It was over so quickly that we did not have time to think about dying. Thank God we all had our seat belts on. Every drink hit the ceiling. The blue toilet water went all over and ruined a friend's coat. I advised him to dip the rest of the coat in it to have the coat the same color. The rest of the trip was without incident and had great pheasant hunting.
Love your sense of humour, glad you landed safely!
I'm 12 flight hrs into getting my private pilots license, and the first few minutes of this video were very good at locking down cross wind info that was still a little fuzzy. Thanks!
This is such a good video for student pilots. We discuss these types of incidents in higher level aviation courses. What a great video!
Can't believe you explain this so well that even I understand it.
Awesome! Thank you. 😎❤️
This is one of the best narrative/ explanations I've ever seen on TH-cam. He didn't act like his viewers were stupid. Excellent job!!
Loving the content as always. Also, this is actually the first time I bought a sponsor's service/product on TH-cam...I do like Curiosity Stream!...
It's an awesome platform! Thanks for viewing! 💕😎
Fantastic video as always MP!
A strong rudder input on rotate will induce quite a strong roll tendency on the A320/21 series even with small amounts input. Left rudder input will cause a left induced roll and could be what happened in this situation. We'll never know why that input was made, perhaps a strong gust required it, or perhaps just a moment of over-controlling in challenging conditions.
Love your passion in pointing out the fantastic CRM that was shown by the entire crew!
TOGA for crosswind takeoffs "should" minimize the opportunity for an unexpectedly strong gust to have the time to cause such an unexpected event to occur. Huge tail surface, slower than usual acceleration, ( lower than usual " rudder authority" ).
Somewhat similar to the recent spate of "takeoff accidents" with DC3s by pilots new to THAT type who didn't "get the tail up" as soon as possible ?
These animations are getting better and better, really brings it to life. Great work!
Thank you so much for your very thorough explanation on all of your videos! I appreciate the breakdown of what's happening and why.
Awesome Tori! That's what we try to do with all of our videos! Thanks for being here. 💕😎
Nice video…
You make good comments..
On the Airbus ( 320-330-340-350) you do not use side stick inputs for TO except for noise down ( half for normal TO but full down for crosswinds above 20)..
( tail wind always)..
If you keep the rudder pressure used during the TO roll during rotation the aircraft will roll to that side… if you add more you will hit the wing…
Airbus is a great aircraft but you really need to understand it..
A May Day I believe should have been called … flight control!!
Discontinue flight because Operation requires you to come back .. does not require a mayday… but it was a pilot decision..
Check the FAA reg … on this
Not sure
I am glad the airline gave retraining…
Good job Mr FO…
Good CRM… team work
I wish them a good flight
What do you mean you do not use inputs for takeoff. The aircraft does not rotate by itself, you still have to pull back to rotate then slowly ease back to neutral when required
What a brilliant crm team. I've always heard that humility is teachability. The caption was humble enough to admit he was not fully in the game. I know that there are pilots who can be the exact opposite. Pride is a strong emotion. I was so relieved to hear that the plane landed safely and that all passengers and crew were safe. Such a great team effort. Imagine if they would have just kept on flying, who knows what could have happened? I love happy ending stories like this one. Love this channel! Thank you.
Funny, when you mentioned the planes taking off after the incident, my first thought was the small piece of metal that took down the Concorde. It all comes down to luck; either you miss the fatal piece or you don't. Here there's lots of debris and 15 planes take off safely.
Yep, correct
also did they land on or near the debris they left on the runway
even with a bent wing the 320 flew normal , amazed at the resilience of the ac .
Hats off to the captain, he dimmed himself not fit to continue flying after that tense dramatic moment he then all heartedly handed control over to his co-pilot right after his co-pilot repeatedly hinted him to return back. Team work is utmost respected between this 2, people's lives were been saved bcos of these kinda sensible well obtained communicable work place & environment.
I was figuratively on the edge of my seat until the plane safely landed, I was fully expecting some sort of tragic result.. Im so glad that didnt happen ;__;
Me too! I thought the damaged wing was going to frack up the landing. I was a f/a and have fed wing status, to the c/p from flaming engines to fuel leaks. I think the cabin crew would benefit from knowing the wind speed 26, direction and gust max 35. for slide deployment when the FAA certified max is 25 mph. Which side's evacuation options will be last resort? Or, if it's all headwind, can it be controlled after deployment? Choosing helpers and briefing them on the options as well as the hand grips on the slide if two guys could hold on to each side, 400 pounds on a slide will beat a 30 mph wind., especially if you can reach the bottom.
Yes the cockpit / cabin crew did 👍!! Would there have been a possibility to salvage aircraft, rather than scrapping it. What a beautiful craft at the time. Gratefully both pilots continued with there careers. Well done petter/staff. Have viewed this a number of times. Well done all !!