Hey! That's awesome. We want to hear all about it. Now just remember the craft ice takes a little longer to form due to its nature. So, once you plug up your refrigerator give it at least 24 hours. We'll be waiting to hear how you're sipping tea and enjoying the breeze. ~Tanisha
LG IS BRILLIANT! Do remember this! For example, if you are having a party at your place on May 15, with 30 guests who will have at least 3 beverages each, you have to start COLLECTING the wonderful balls of ice as of April 1st (45 days earlier to give you 90 balls of ice)!
30 guest and a single family freezer isn't that like comparing a commercial appliance/ commercial ice maker? A party of 10 sounds way more realistic you literally why a consumer appliance to be a workhorse....
I have a LRFX2416S and when I use the regular ice cubes from the dispenser, it instantaneously remove gas from any drinks, such as soda or sparkling water. That happens in less than 5s and the drink tastes really bad, as if the can/bottle was left open for an hour. I have installed a top notch whole house water filter/softener thinking the amount of minerals in the water could be part of the issue, but it didn't make any difference. Is that expected (I mean, loosing all gas before the first sip)? How to fix it? I will test using the craft ice and see what happens and post back. ps: I think this is discussed on this video at 2:17 mark, but there is no real life time scale, so I can't say whether there is something wrong with my refrigerator or if this is just how it (poorly) works by design.
We have LG LRMDC2306S. During first month we’ve had 4 service visits for craft ice maker not working. Each service call reveals the water feed line to the ice maker is frozen solid although the freezer temp is set at +4F. We added two thermometers into the freezer that log temp and they both show 4F so temp sensor is good. Does the craft ice maker line have a heater/defrost? Latest tech wants to switch out water feed line but by this point we have zero confidence LG know how to build a fridge.
Just curious if you were told your freezer temp was too cold. One degree is sufficient and actually recommended as is 35* for the refrigerator section. It’s only my thought that your temperature setting would contribute to a frozen water line. I hope you got the satisfaction you were seeking. Our fridge is just over a year old. I pray the ice maker never gives us trouble. Years ago my now deceased best friend told me never to buy a fridge with an ice maker. Her’s broke constantly. It was a Westinghouse. Take care.
It’s correct that this refrigerator does make round ice balls. The problem is they taste awful. I’m assuming they bypassed the filtration system for the craft icemaker because they taste like chlorine.
How long does it take for the new refrigerator ice to start tasting like ice vs like mechanics oil? It’s been a month and have thrown out several batches of all ice. Still has a strong taste of blah.
Hey there. To prevent any strange taste in your ice, be sure to flush the water line by dispensing 2 gallons from the refrigerator's dispenser. If it's the ice maker's first use, discard the first 2 bins of ice. Check if water softeners are impacting the taste. Replace the water filter regularly, at least every six months, and throw away stale ice. If these steps don't solve the issue, consider sending us a private message on social media @LGUSSupport so that we can assist you further. We're always here to help. ^ Diego
We special ordered a $4000. Refrigerator/ Freezer and waited 3 weeks for it and it came damaged in several places. They took back and we had it replaced with another one and are now waiting another 3 weeks for it. We have NO refrigerator and grandkids are with us. I have called LG and the store and no one could get it to us sooner. Our garden came in…….. corn, tomatoes, cucumbers, potatoes, raspberries and blackberries. No refrigeration. I’m sickened about it. I don’t know who is responsible but I have pictures and it looked like it had turned over on the front.
Hello there. We're sorry for the inconvenience you've encountered with your refrigerator order. We understand how frustrating this must be, especially with your grandkids visiting and your garden harvest. Our aim is to offer top-notch products and outstanding customer service, so we genuinely regret not meeting your expectations. Please know that we appreciate your feedback and will use it as a reference for future improvements. If you have any additional concerns, please feel free to send us a private message on social media by using @LGUSSupport and providing the model number of your unit. We're here to help! ^Win
Purchased a refrigerator 3 years ago and like a lot of people who were part of the class action lawsuit our refrigerator stopped working. 3 years? That is absolutely unacceptable. I cannot and will not ever recommend LG products. Oh and if they even cover the food loss which they probably wont they will offer you a fraction of what you lost and call it a customer "courtesy". What a joke
We have had a similar experience. We too will never purchase any LG products after what we went through. Appliance salesman have told us the reason they push the product is because its profit margin is larger for them than other brands. Then there’s their rinky dink service, that too is a joke. Understand how long it takes for an authorized service tech to fix it, only to have it go out again in just a few short months. it’s my opinion LG needs to get out of the appliance business. In my world they have….
Hi there, we know that a large purchase can sometime be overwhelming. We're here to assure you everyone's experience is different. We're here to support any issues or concerns. We welcome you to the LG family. ~Tanisha
@@LGUSAYou know what's not "different?" I read that LG is forcing ALL consumers to waive right to sue and to agree to forced arbitration, while knowingly pumping out cheap fridges that are designed to break. 🤷🏽♂️
Don’t waste your money. The water issue with the filter is still ongoing. I’m about to return mines. I’m so glad I got warranty when I purchased it. Mind u the LG fridge I brought was on the clearance section so that’s why no one wants to buy LG products anymore
@@LGUSAI brought an LG refrigerator from Home Depot on the clearance section I did purchase the warranty and I plan to return it because of the water filter issue. The water taste horrible and yes I did do the whole 30 60 water thing and I did replace the water filter and turned it until the 2nd notch and it’s still an issue. I’m never purchasing LG product ever again
Short of buying a standalone commercial ice machine, do you have a way to make the faster than that? The clear ice gizmo I use makes 4 clear cubes in 48 hours, so this would be a step up for me. And way easier.
Hi there! We appreciate your feedback. If there is anything specific you'd like to know or discuss regarding the LG Refrigerator, We're here to help you with any questions or concerns you may have. Just drop us a message through @LGUSSupport on Facebook or X. -Danee
Hello! We noticed your post and see that you may need some assistance. We wanted to reach out and offer our support. We are more than happy to help. Could you please send us a private message on social media to @LGUSSupport with your personal information? We will take it from there. ~Nancy
Just bought this Refrigerator yesterday. Can’t wait to get my own craft ice.
Hey! That's awesome. We want to hear all about it. Now just remember the craft ice takes a little longer to form due to its nature. So, once you plug up your refrigerator give it at least 24 hours. We'll be waiting to hear how you're sipping tea and enjoying the breeze. ~Tanisha
Me too
LG IS BRILLIANT! Do remember this! For example, if you are having a party at your place on May 15, with 30 guests who will have at least 3 beverages each, you have to start COLLECTING the wonderful balls of ice as of April 1st (45 days earlier to give you 90 balls of ice)!
30 guest and a single family freezer isn't that like comparing a commercial appliance/ commercial ice maker?
A party of 10 sounds way more realistic you literally why a consumer appliance to be a workhorse....
@@nexusly6720 ahahaha. The bar tender has a point tho, 3 balls per day is slow af
@@nexusly6720 It is called "exaggeration to demonstrate a point"
@@daraious-simulations1007 The thing is, it’s NOT an exaggeration tho 😂
I have a LRFX2416S and when I use the regular ice cubes from the dispenser, it instantaneously remove gas from any drinks, such as soda or sparkling water. That happens in less than 5s and the drink tastes really bad, as if the can/bottle was left open for an hour. I have installed a top notch whole house water filter/softener thinking the amount of minerals in the water could be part of the issue, but it didn't make any difference. Is that expected (I mean, loosing all gas before the first sip)? How to fix it? I will test using the craft ice and see what happens and post back.
ps: I think this is discussed on this video at 2:17 mark, but there is no real life time scale, so I can't say whether there is something wrong with my refrigerator or if this is just how it (poorly) works by design.
We have LG LRMDC2306S. During first month we’ve had 4 service visits for craft ice maker not working. Each service call reveals the water feed line to the ice maker is frozen solid although the freezer temp is set at +4F. We added two thermometers into the freezer that log temp and they both show 4F so temp sensor is good. Does the craft ice maker line have a heater/defrost? Latest tech wants to switch out water feed line but by this point we have zero confidence LG know how to build a fridge.
Just curious if you were told your freezer temp was too cold. One degree is sufficient and actually recommended as is 35* for the refrigerator section. It’s only my thought that your temperature setting would contribute to a frozen water line.
I hope you got the satisfaction you were seeking. Our fridge is just over a year old. I pray the ice maker never gives us trouble. Years ago my now deceased best friend told me never to buy a fridge with an ice maker. Her’s broke constantly. It was a Westinghouse. Take care.
It’s correct that this refrigerator does make round ice balls. The problem is they taste awful. I’m assuming they bypassed the filtration system for the craft icemaker because they taste like chlorine.
Yes I have the same problem. No wonder they LG fridge I brought was on the clearance section cause nobody wants it
How long does it take for the new refrigerator ice to start tasting like ice vs like mechanics oil? It’s been a month and have thrown out several batches of all ice. Still has a strong taste of blah.
Hey there. To prevent any strange taste in your ice, be sure to flush the water line by dispensing 2 gallons from the refrigerator's dispenser. If it's the ice maker's first use, discard the first 2 bins of ice. Check if water softeners are impacting the taste. Replace the water filter regularly, at least every six months, and throw away stale ice. If these steps don't solve the issue, consider sending us a private message on social media @LGUSSupport so that we can assist you further. We're always here to help. ^ Diego
Thanks you guys very much
Did they get out of the class action lawsuit of the compressor or the inverter? I am looking into LRFXC2416D.
I love my craft ice.
worth waiting!
We special ordered a $4000. Refrigerator/ Freezer and waited 3 weeks for it and it came damaged in several places. They took back and we had it replaced with another one and are now waiting another 3 weeks for it. We have NO refrigerator and grandkids are with us. I have called LG and the store and no one could get it to us sooner. Our garden came in…….. corn, tomatoes, cucumbers, potatoes, raspberries and blackberries. No refrigeration. I’m sickened about it. I don’t know who is responsible but I have pictures and it looked like it had turned over on the front.
Hello there. We're sorry for the inconvenience you've encountered with your refrigerator order. We understand how frustrating this must be, especially with your grandkids visiting and your garden harvest. Our aim is to offer top-notch products and outstanding customer service, so we genuinely regret not meeting your expectations. Please know that we appreciate your feedback and will use it as a reference for future improvements. If you have any additional concerns, please feel free to send us a private message on social media by using @LGUSSupport and providing the model number of your unit. We're here to help! ^Win
Purchased a refrigerator 3 years ago and like a lot of people who were part of the class action lawsuit our refrigerator stopped working. 3 years? That is absolutely unacceptable. I cannot and will not ever recommend LG products. Oh and if they even cover the food loss which they probably wont they will offer you a fraction of what you lost and call it a customer "courtesy". What a joke
Hope you spend hundreds of dollars of ice molds!
We have had a similar experience. We too will never purchase any LG products after what we went through. Appliance salesman have told us the reason they push the product is because its profit margin is larger for them than other brands. Then there’s their rinky dink service, that too is a joke. Understand how long it takes for an authorized service tech to fix it, only to have it go out again in just a few short months. it’s my opinion LG needs to get out of the appliance business. In my world they have….
@@youfive1000I agree
Gosh after reading about everybody’s experience I’m thinking of canceling.😮
Hi there, we know that a large purchase can sometime be overwhelming. We're here to assure you everyone's experience is different. We're here to support any issues or concerns. We welcome you to the LG family. ~Tanisha
@@LGUSAYou know what's not "different?" I read that LG is forcing ALL consumers to waive right to sue and to agree to forced arbitration, while knowingly pumping out cheap fridges that are designed to break. 🤷🏽♂️
Don’t waste your money. The water issue with the filter is still ongoing. I’m about to return mines. I’m so glad I got warranty when I purchased it. Mind u the LG fridge I brought was on the clearance section so that’s why no one wants to buy LG products anymore
@@LGUSAI brought an LG refrigerator from Home Depot on the clearance section I did purchase the warranty and I plan to return it because of the water filter issue. The water taste horrible and yes I did do the whole 30 60 water thing and I did replace the water filter and turned it until the 2nd notch and it’s still an issue. I’m never purchasing LG product ever again
I am not a drinker of alcohol, how can I turn craft ice off.
There’s an off switch inside just above the ice container.
Its big, but not too big!
I can tell from the video they had to do a few takes to get the guy to say that without cracking up.
ONLY 3 CUBES A DAY ????? WTH ???
Short of buying a standalone commercial ice machine, do you have a way to make the faster than that? The clear ice gizmo I use makes 4 clear cubes in 48 hours, so this would be a step up for me. And way easier.
I don't know how to cancel delivery the refrigerator is too wide for our opening.
Check this out. This fridge does this.
Hi there! We appreciate your feedback. If there is anything specific you'd like to know or discuss regarding the LG Refrigerator, We're here to help you with any questions or concerns you may have. Just drop us a message through @LGUSSupport on Facebook or X. -Danee
watching this guy try to sell a gimmick is hilarious
It’s a waste because of the water issue with the filter. Never buying LG product ever again
Hello! We noticed your post and see that you may need some assistance. We wanted to reach out and offer our support. We are more than happy to help. Could you please send us a private message on social media to @LGUSSupport with your personal information? We will take it from there. ~Nancy