What should I do if I am unable to see the live view or the playback

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  • เผยแพร่เมื่อ 20 ม.ค. 2025

ความคิดเห็น • 25

  • @3Hellokittykitty
    @3Hellokittykitty 11 หลายเดือนก่อน +9

    It's buffering soo slow😢😢 live view is a mess

  • @angelahalbwirth3532
    @angelahalbwirth3532 หลายเดือนก่อน

    Difficult if the cam is miles away and there is no way to restart it remotely 😢

  • @amyvalentina
    @amyvalentina 16 วันที่ผ่านมา +2

    Anyone else experiencing issues today all of a sudden? Live view error code 260025. Tried over an hour it to work but nothing - have reset all devices, reconnected successfully, checked internet speed. Device version is V5.3.2 build 230616 no new version available.
    Anyone able to help? Would appreciate it

    • @smooth8991
      @smooth8991 15 วันที่ผ่านมา

      Experiencing the same...

    • @smooth8991
      @smooth8991 15 วันที่ผ่านมา

      Solved it by changing the cryptography password... Give it a try

    • @steakweightsproteinshakes4073
      @steakweightsproteinshakes4073 15 วันที่ผ่านมา

      I'm experiencing this error as well on 2 of my 4 cameras all of a sudden. Did you manage to get it working at all?

    • @smooth8991
      @smooth8991 15 วันที่ผ่านมา

      @@steakweightsproteinshakes4073 Yes, when changing the encryption password or by disabling encryption. It started working

    • @amyvalentina
      @amyvalentina 15 วันที่ผ่านมา +2

      @@smooth8991 thanks I will give this a try ☺️

  • @hamzakha804
    @hamzakha804 3 หลายเดือนก่อน +1

    Hello sir i have ezviz DP2C peephole Doorbell camera but live stop automatically after one minutes ?

  • @jrstudio489
    @jrstudio489 25 วันที่ผ่านมา

    dear i cannot find a fast forward button on my ezviz studio . help me

  • @janisslapins8391
    @janisslapins8391 2 หลายเดือนก่อน

    And how to resolve this issue on my HP7 when, instead of the Live View, the Ezviz app fails to load but, at the same time, the Ezviz Studio shows a random record instead of the Live View probably from the SD card that is not even available among the Event Views? Only restarting my HP7 helped to get the real Live View on both my smartphone and my PC again. However, that helped for just one day... Did you broke something on your servers during the last time? Or maybe my HP7 is faulty?

  • @im5tock
    @im5tock 10 หลายเดือนก่อน

    I have 11 cameras set up and for 6 years no problem, but now 4 cameras aren’t showing videos. Any way to fix it?

    • @EZVIZGlobal
      @EZVIZGlobal  10 หลายเดือนก่อน

      Hi, please send us an email at support@ezviz.com and our customer service team will be able to hlep. Thanks.

  • @miguelus_prime
    @miguelus_prime 5 หลายเดือนก่อน +1

    I'm unable to use LAN view and I'm using SD... the app does not find the device

  • @nondeee
    @nondeee ปีที่แล้ว +2

    When I am playing the clips, they are starting from the middle of the clip, thus missing most of the things.
    Meaning say the clip is of 60 seconds, but when I play, it jumps to around 30 second point and start from there.
    Please help

    • @EZVIZGlobal
      @EZVIZGlobal  ปีที่แล้ว

      Hi there, please send us an email at support@ezviz.com with a screen-recording video of the issue, and our customer service team will take a closer look at your case. Thanks.

    • @CVilaca
      @CVilaca 10 หลายเดือนก่อน

      I am also having the same issue, i just replaced the sd card with a new one thinking that would solve the problem, but it's still the same.
      Have you found a solution? @EZVIZGlobal

  • @IsabellePesin
    @IsabellePesin 6 หลายเดือนก่อน

    la vue et la lecture par la camera fonctionne bien mais quand je télécharge la carte sd sur mon pc, je ne peux plus rien lire, que faire ?

  • @jonasperes7998
    @jonasperes7998 11 หลายเดือนก่อน +1

    I have find a solution, reset it every day, in the morning

    • @VISDASK
      @VISDASK 5 หลายเดือนก่อน

      Same

  • @riyotsu837
    @riyotsu837 16 วันที่ผ่านมา

    i got error code 330013 on live view