For anyone whose flower does not flow water, on the black box/pump you'll see a plus and minus sign. There is a slider on this box. Slide the piece over to the side with the plus side. This increases the power of the pump.
@@lucinakeung9960 I found it on another TH-cam video. The little black box with suction cups is what you need. Look all over it and there should be a + and -
Thank you, this is a life saver. I took my cat water apart, cleaned it and reassembled. It didn’t work, of course at this point my cat is saying, “what the heck I am counting on you”. After following this video all is well, thank you again from both of us.
Thank you! Thank you! Since Items don't come with owners' manuals anymore, this was super helpful and easy to follow. It wasn't obvious to me how some of the components disassembled for cleaning and I didn't want to force a plastic part and break it, so now I know exactly what to do!
I've used this product for a year without opening the motor and cleaning it. The water flow had become so slow. This made me search TH-cam on how to clean the motor. Opening up the motor and cleaning it up helped increase the flow by a huge margin! There was soo much mold and hair and some other glack stuff in it. It was soo disgusting. I'll make sure I clean up the motor everytime I clean the fountain. Thank you!
I hooked mine up & my two kittens (brother & sister, 5 months old) immediately sipped water out of it. I thought, wow.. that was easy. Then they started spinning the daisy on top! Before I could remove it, one of the kittens jerked the flower out & ran off with it. I retrieved the flower and left it out. They still weren't done playing though. They slid their paws under the filter cover and flipped it off like a pancake. I kept putting it back together, but during the night, I woke up to a "kersplash" sound. They tipped the whole thing over. I'm just going to put it away until they're older. I bought it to replace one of those upside-down water jug thingies because (you guessed it) they kept knocking that over too. Maybe my kittens are just ornery right now? I dunno... Hopefully in a few months, they'll use it like they're supposed to. For now, they're drinking from a boring water bowl... LOL~ 🐱🐱
My cat managed to yank out the center section(where the flower sits)after a week. It stinks because she was drinking more. I’m going to try a stainless steel or ceramic fountain next time.
Hahahaha funny story. Just kittens being kittens. As long as their drinking enough water they're fine with a regular bowl. If your cats by any chance aren't drinking a lot of water I suggest wet food. Particularly Tiki Cat Moose packets. Lots of hydration & no mess.
Yes thank you! This makes set up much easier! Our kitten took to the fountain right away. She's always in the leaky bathtub and skin drinking the water. Now she gets clean filtered water from now on and it's very cute looking. So happy ❤
Thank you very much ! I think buy another fountain but I found this video,clean up the pump and the fountain is like new again!! And Winston is so happy. Have a lovely life.
Thank you so much! I didn’t realize taking apart and cleaning the motor would make it as quiet as when I first got the fountain! My cat loves drinking from it😻
I love this design, and enjoy using it very much, because the water surface is inside the container instead of being exposed in the air, eliminating bugs and dirt! Very hygienic❤
before i bought this, my cat rarely drank water. i almost never saw him drink from his bowl. as soon as i put this out he started drinking, and he pretty much never stopped. he will sit there for 5 minutes and lick away. i also noticed he has more energy now. i 100 percent recommend ditching that water bowl😌
Couldn’t quite figure out why the water pressure wasn’t pumping fully to the flower. I didn’t know you could disassemble the motor! Had a bit of hair clogged in there! Now my babies are enjoying their ice cold water. Cleaning took less than 5 minutes! Thank you.
Thank you! Very helpful. I thought mine broke.... it's fairly new. But I just saw the pump wasn't together correctly. Guessing that happened when one of my turkey kids knocked it over. Lol. Better than ever now!
I have only just set this up after buying it 2 years ago, when I turn on the switch the water isn't flowing like it is in the video even before putting the flower part in. Is there any way I can fix this?
I purchased this a week ago for my cats. I top up the water but I pour the water cold from a glass pitcher, the lip of the filter between the rim and the fountain head when I see the water's getting low. I'll maintenance the fountain every other week.
The back of the pump where the cable/cord connects to the motor has a panel that you can also remove and clean (highly recommended). I used a thin blade to remove it, but you may be able to lift it from the recessed area surrounding the cord.
I use a skinny brush to clean all the bacteria/slime out of the motor and the fountain tubes, every 4 or 5 days. It builds up so fast with 2 cats. Thanks for the video. How long should a new filter be rinsed? TIA
I do seem to have a devil of a time for some reason lining up the pump with the tube but it took a few goes plus I used a skewer down the middle to try to get it in place so the water would actually pump up properly. I also put some colloidal silver in the water to help keep it fresh for a few days. My cat Lucy liked it right away and we shall see how the others take to it. Plus my shih tzu Charlie.
Super fontanna, latwa w rozbiorze do mycia, czesci. filtry, pompka nie ma problemu z kupnem za niewielka cene. Pies i kot zadowoleni. Piekna ozdoba pokoju.
I put 1.5 cups of very hot water mixed with white distilled vinegar and let it run through the fountain (after I remove the filter) for 5 minutes. It cleans & disinfects it. Then I rinse each part of the fountain with hot water, reassemble the fountain, put the filter back inside, fill it with bottled purified drinking water and turn the fountain back on. My cat doesn’t drink tap water because we don’t drink tap water. If it’s not trustworthy for us, it’s unacceptable for my fur-baby too.
Does the fountain motor can stay on for 24 hours 7 days straight or is it good to Switch it off sometimes?just bought it today, it's really good till now
For the stainless steel top, how do you detach the white middle part from the stainless steel top? (as referred to on the amazon photo - 4th pic showing it in the dishwasher rack)
I don't think I saw it in the user manual, on my pump there is a lever to adjust the speed of the pump. I thought the pump was failing, I must have turned the lever down while cleaning it.
So does the filter need anything else done to it that the video doesn’t show? Your Q&A section on website says to let it sit in a bucket of water for a while before putting it into the fountain
Has anyone had the situation that the water is not filtered properly. New filter, activated as shown, fresh water, and just overnight the water inside was slick with organic matter (saliva). The water seems to come up over the middle green attachment as shown here, then ontop of the filter, but then just runs down between the filter and the outside of the middle green piece. I push the green piece in tightly, but still doesn't help...
Mt pump cover has a lever to slide to + or - I'm not sure which to slide it to after cleaning it! And what does + and - mean??? It says nothing about that in the instructions! And no one is available to answer calls today.
@@ChaseTheCheck Try this! This helped me solve the issue. There should be a plus and minus sign on the pump, and a little lever/slider. Try sliding the piece over to the side with the plus side. This will increase the power of the pump and water flow
There is a valve on the pump that controls the water volume. On the side of the pump look for - and + symbols and in between them a barely visible small lever.
I cant open the pump, can anyone give me any tips please? The video shows them twisting the end & it just pops open but in reality there is no way mine won't budge let alone twist :(
It is fully sealed so try using a brush or cotton bud to clean around that area or soak all fountainparts in very weak baby steriliser solution n rinse thoroughly. I used to wash thoroughly every few days but mould kept returning, hence using steriliser. Hope that helps 😀
Hi! Your filter needs replacing every month. Just remove the old one first. Rinse a new filter under the tap and place it in the spot where the old one was.
@@Catit The filter seems to be leaving black pellets/dust in the water I have already rinsed the filter and let it soak in water. Am I doing something wrong?
I am concerned about buying this in case of a blackout. If the power ceases what happens to the water? Can the cat still get at the water or is there a battery backup as part of the unit?
The cat won't be able to drink from it. I recommend the new LED Flower Fountain. I just upgraded to that one from the green one, and the new one has these little wells where the water can sit.
@@Obesemudkip that's what I have. When we leave the cats alone, we always fill the sinks in the bathroom, put out a bowl of water in the kitchen and leave the toilet lid up so they have water in case of power failure.
Ok so I turned the filter upside down and washed it with soap. Not sure that’s a good idea, I don’t want soap to get trapped in there. I really rinsed it out but I’m thinking I’ll buy a new filter rather then give it to my cat. Eek
It might take some time for your cat to get used to it. You can find more information on www.catit.com/spotlight/cat-care/how-to-get-your-cat-used-to-a-drinking-fountain/
For anyone whose flower does not flow water, on the black box/pump you'll see a plus and minus sign. There is a slider on this box. Slide the piece over to the side with the plus side. This increases the power of the pump.
I can’t find it 😭
@@lucinakeung9960 I found it on another TH-cam video.
The little black box with suction cups is what you need. Look all over it and there should be a + and -
THANK YOU SO MUCH
@@justarandomgal371 No worries, I had trouble with it too!
Omg! Thank you!!
Thank you, this is a life saver. I took my cat water apart, cleaned it and reassembled. It didn’t work, of course at this point my cat is saying, “what the heck I am counting on you”. After following this video all is well, thank you again from both of us.
Thank you! Thank you! Since Items don't come with owners' manuals anymore, this was super helpful and easy to follow. It wasn't obvious to me how some of the components disassembled for cleaning and I didn't want to force a plastic part and break it, so now I know exactly what to do!
So glad you like the video and the fountain!
I've used this product for a year without opening the motor and cleaning it. The water flow had become so slow. This made me search TH-cam on how to clean the motor.
Opening up the motor and cleaning it up helped increase the flow by a huge margin!
There was soo much mold and hair and some other glack stuff in it. It was soo disgusting. I'll make sure I clean up the motor everytime I clean the fountain.
Thank you!
I hooked mine up & my two kittens (brother & sister, 5 months old) immediately sipped water out of it. I thought, wow.. that was easy. Then they started spinning the daisy on top! Before I could remove it, one of the kittens jerked the flower out & ran off with it. I retrieved the flower and left it out. They still weren't done playing though. They slid their paws under the filter cover and flipped it off like a pancake. I kept putting it back together, but during the night, I woke up to a "kersplash" sound. They tipped the whole thing over. I'm just going to put it away until they're older. I bought it to replace one of those upside-down water jug thingies because (you guessed it) they kept knocking that over too. Maybe my kittens are just ornery right now? I dunno... Hopefully in a few months, they'll use it like they're supposed to. For now, they're drinking from a boring water bowl... LOL~ 🐱🐱
Too funny, that made me laugh! 🤣 ✌
My cat managed to yank out the center section(where the flower sits)after a week. It stinks because she was drinking more. I’m going to try a stainless steel or ceramic fountain next time.
Hahahaha funny story. Just kittens being kittens. As long as their drinking enough water they're fine with a regular bowl. If your cats by any chance aren't drinking a lot of water I suggest wet food. Particularly Tiki Cat Moose packets. Lots of hydration & no mess.
Reminder to use it!
Yes thank you! This makes set up much easier! Our kitten took to the fountain right away. She's always in the leaky bathtub and skin drinking the water. Now she gets clean filtered water from now on and it's very cute looking. So happy ❤
Thank you very much ! I think buy another fountain but I found this video,clean up the pump and the fountain is like new again!! And Winston is so happy. Have a lovely life.
Thank you so much! I didn’t realize taking apart and cleaning the motor would make it as quiet as when I first got the fountain! My cat loves drinking from it😻
Thank you - I almost forgot I need to clean the pump! LOL
Thanks for the tutorial, mine stopped working and I was very confused. It's fixed now 🎉
Thanks for the share. Good video! Without all the "bla bla bla" story, right to the point.
This was a simple and easy to understand set up guide. Thank you.
Thank you! We're glad it helped!
I love this design, and enjoy using it very much, because the water surface is inside the container instead of being exposed in the air, eliminating bugs and dirt! Very hygienic❤
Evidenly, I learn more effortlessly/enjoy the audible instruction from a narrator...
before i bought this, my cat rarely drank water. i almost never saw him drink from his bowl. as soon as i put this out he started drinking, and he pretty much never stopped. he will sit there for 5 minutes and lick away. i also noticed he has more energy now. i 100 percent recommend ditching that water bowl😌
Couldn’t quite figure out why the water pressure wasn’t pumping fully to the flower. I didn’t know you could disassemble the motor! Had a bit of hair clogged in there! Now my babies are enjoying their ice cold water. Cleaning took less than 5 minutes!
Thank you.
Glad our video was of help! 😊
Thank you! Very helpful. I thought mine broke.... it's fairly new. But I just saw the pump wasn't together correctly. Guessing that happened when one of my turkey kids knocked it over. Lol. Better than ever now!
Thank you very much, and God bless you.
I have only just set this up after buying it 2 years ago, when I turn on the switch the water isn't flowing like it is in the video even before putting the flower part in. Is there any way I can fix this?
I purchased this a week ago for my cats. I top up the water but I pour the water cold from a glass pitcher, the lip of the filter between the rim and the fountain head when I see the water's getting low.
I'll maintenance the fountain every other week.
Nice, I am very happy with this drinking Fountain!❤
This is great to hear! Thank you!
Thank you for posting this!
The back of the pump where the cable/cord connects to the motor has a panel that you can also remove and clean (highly recommended). I used a thin blade to remove it, but you may be able to lift it from the recessed area surrounding the cord.
I use a skinny brush to clean all the bacteria/slime out of the motor and the fountain tubes, every 4 or 5 days. It builds up so fast with 2 cats. Thanks for the video. How long should a new filter be rinsed? TIA
Just a few minutes will do!
Thank you I know how to clean the pump now . I just did it . It was dirty lol
Does the stainless steel one not have a replaceable filter? It's stuck to the housing and I can't find replacements that include the housing.
I do seem to have a devil of a time for some reason lining up the pump with the tube but it took a few goes plus I used a skewer down the middle to try to get it in place so the water would actually pump up properly. I also put some colloidal silver in the water to help keep it fresh for a few days. My cat Lucy liked it right away and we shall see how the others take to it. Plus my shih tzu Charlie.
What is the switch with + and - sign on the pump for?
It makes the flow more powerful
Super fontanna, latwa w rozbiorze do mycia, czesci. filtry, pompka nie ma problemu z kupnem za niewielka cene. Pies i kot zadowoleni. Piekna ozdoba pokoju.
How often is it recommended the water itself gets changed for one cat?
I put 1.5 cups of very hot water mixed with white distilled vinegar and let it run through the fountain (after I remove the filter) for 5 minutes. It cleans & disinfects it.
Then I rinse each part of the fountain with hot water, reassemble the fountain, put the filter back inside, fill it with bottled purified drinking water and turn the fountain back on.
My cat doesn’t drink tap water because we don’t drink tap water. If it’s not trustworthy for us, it’s unacceptable for my fur-baby too.
Oh wow! 😮 this video really helped me. Cause I have a gray named Herc. And I never knew how to clean 🧼 out his water 💦 fountain. ⛲️
Does the fountain motor can stay on for 24 hours 7 days straight or is it good to Switch it off sometimes?just bought it today, it's really good till now
24/7 is ok
I leave mine on 24/7
For the stainless steel top, how do you detach the white middle part from the stainless steel top? (as referred to on the amazon photo - 4th pic showing it in the dishwasher rack)
We changed our pump, but water won't come up through the flower any more. We've changed filters as well
Thank you, I would have forgotten about the pump too!
Do you have to have the filter for it to work properly?
I don't think I saw it in the user manual, on my pump there is a lever to adjust the speed of the pump. I thought the pump was failing, I must have turned the lever down while cleaning it.
Moving the lever indeed makes all the difference. Hope your pump is working well again!
So does the filter need anything else done to it that the video doesn’t show? Your Q&A section on website says to let it sit in a bucket of water for a while before putting it into the fountain
This will prevent carbon dust from leaking out later on and allows air to escape so the filter won't float.
Has anyone had the situation that the water is not filtered properly. New filter, activated as shown, fresh water, and just overnight the water inside was slick with organic matter (saliva). The water seems to come up over the middle green attachment as shown here, then ontop of the filter, but then just runs down between the filter and the outside of the middle green piece. I push the green piece in tightly, but still doesn't help...
Mt pump cover has a lever to slide to + or - I'm not sure which to slide it to after cleaning it! And what does + and - mean??? It says nothing about that in the instructions! And no one is available to answer calls today.
On a completely unrelated note, what's this music? My local cinema uses it too,
I followed this and the book manual but the water barely moves and doesn't run like that. I hear the pump running but no water flow ): Any tips?
Same
@@ChaseTheCheck Try this! This helped me solve the issue.
There should be a plus and minus sign on the pump, and a little lever/slider. Try sliding the piece over to the side with the plus side. This will increase the power of the pump and water flow
Thanks! I found it after getting mad and taking my time to look
I'm a bit confused on the one that I have it has a clear line and it says u shouldn't fill it higher than that bit in this u fill it to the top
The one without the water level window is an older version. You can, however, fill both to the top if you like.
My filter wont stay down after i put the water in.
wet it thoroughly under faucet before using
Mine doesn't either n very loud vibrating no matter what I do
@@laurawarren7745
How often should the fautian be cleaned and how often should the filter be changed?
mandix10 Hi there! To help you answer your question, the filter should be changed every 3-4 weeks.
I clean the fountain every 2-3 days and change the filter once a month
I’m confused are you filling the entire bucket of water or just the top tray
You have to fill the entire bucket.
awesome tutorial can't wait to try it!
i bought the mini one and water is not coming out once i put on the flower
For some reason our brand new fountain doesn’t have a Pugh power to spout water through the flower properly like in the video what do I do??
There is a valve on the pump that controls the water volume. On the side of the pump look for - and + symbols and in between them a barely visible small lever.
@@allenw969 Thank you very much! Was barely pumping until I slid that lever.
Help I can't find the lever, I see the plus and negative sign but there's no lever :(
No way to clean the long narrow spout part without sticking a long thin brush inside?
I replaced the filter less than a week ago and it's starting to foam. What causes that?
i think its because you need more water
Guessing I can leave this on 24/7 right? Only when I have to clean it I’ll turn it off obviously
My pump doesn't fit into the groove at the bottom of the bucket.
Mine came with a manual that has no english. Is there one I can download?
Absolutely! You can download it from www.catit.com/help-advice/drinking-fountains/flower-fountain/
Do I fill the whole thing or just the tray
Hi. Please fill the entire reservoir up to the wavy line.
i don't have pet mammals but my 2 budgies use this as a bath fountain. They are too big to fit on there completely tho
Mine is not working. The water doesn’t go up the flower. It goes off to the side
I cant open the pump, can anyone give me any tips please? The video shows them twisting the end & it just pops open but in reality there is no way mine won't budge let alone twist :(
I had to use a sharp pointed knife to pry it open
It’s not really a twist, it is a squeeze and a wiggle. I fIrmly pushed in on the two ends of the rectangular box, then mine came right off.
The hole in the back of the pump where the wire goes in is basically impossible to clean. A plastic water fountain is such a hotbed for mould
It is fully sealed so try using a brush or cotton bud to clean around that area or soak all fountainparts in very weak baby steriliser solution n rinse thoroughly. I used to wash thoroughly every few days but mould kept returning, hence using steriliser. Hope that helps 😀
How often do you need to change filter and how do you do it
Hi! Your filter needs replacing every month. Just remove the old one first. Rinse a new filter under the tap and place it in the spot where the old one was.
@@Catit The filter seems to be leaving black pellets/dust in the water I have already rinsed the filter and let it soak in water. Am I doing something wrong?
can you wash that black pump whole thing lol
Hi can i use your video to promote my dropshipping product?
Hi! Please send an email to social@catit.com
I am concerned about buying this in case of a blackout. If the power ceases what happens to the water? Can the cat still get at the water or is there a battery backup as part of the unit?
Always have another water source available.
Ur cat cant drink from a bowl lol...
The cat won't be able to drink from it. I recommend the new LED Flower Fountain. I just upgraded to that one from the green one, and the new one has these little wells where the water can sit.
lol
@@Obesemudkip that's what I have. When we leave the cats alone, we always fill the sinks in the bathroom, put out a bowl of water in the kitchen and leave the toilet lid up so they have water in case of power failure.
who else is here because their dumb ass keeps forgetting which side the filter goes
Can I keep the water running 24/7?
i know you asked like two months ago but for anyone who reads this. Yes you can leave it on 24/7
Ok so I turned the filter upside down and washed it with soap. Not sure that’s a good idea, I don’t want soap to get trapped in there. I really rinsed it out but I’m thinking I’ll buy a new filter rather then give it to my cat. Eek
Don't wash the filters with soap. If there is dirt stuck in the mesh, thoroughly rinse the filter or simply replace it.
still deceiving, instructions dont tell you to fill water on the top saucer or how to get the flower to flow
Here is our video of my two cats using the fountain together. th-cam.com/video/mqIh1XeGuFg/w-d-xo.html
I just bought this and my cat is terrified of it ):
It might take some time for your cat to get used to it. You can find more information on www.catit.com/spotlight/cat-care/how-to-get-your-cat-used-to-a-drinking-fountain/
There is no battery backup .
My cat has not drank out of this thing one time
There are much better models made from stainless steel for hygiene.
No one asked
This is extremely unhelpful for such a complex device. Thanks for nothing
Hi Joseph. You can download the instruction manual from our website if needed. www.catit.com/help-advice/drinking-fountains/flower-fountain/