Do Bad Reviews Kill Companies?
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- เผยแพร่เมื่อ 15 เม.ย. 2024
- Let's talk about reviews
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MKBHD is already pretty tame when it comes to criticism by TH-cam standards. Blaming a reviewer for a failing company is like blaming the weatherman for the hurricane
Twitter threads.
You're right but the analogy is very dumb lmao. A negative review can convince people not to buy the product. A hurricane would occur whether the weatherman reported it or not
He hasn't been tame. I'm mostly upset about what happened to Fisker, a company really dedicated to sustainability. He's holding start ups to the same standards as mega corps, and the start ups have to deal with the biggest name in tech outright rejecting their product. I don't expect new companies to create products as good as something Apple or Google makes, so I'm more forgiving when a company that has a great cause doesn't get it right the first time.
I don't blame him for sharing his opinion, but there isn't even a chance for these companies to improve. It just makes me feel sad.
@@WHALEx3we shouldn't be early testers for companies, startups or otherwise.
It's absolutely insane that they thought people would replace their iphone with a trash product that has:
* 4 hours of battery life
* trash camera quality
* AI that's slower than Siri
* No apps...
Without bad reviews, bad products just live longer and disappoint more people than they should.
It also safes a lot of people money... People who potentially would have invested more, customers who woulda payed 700 bucks and the list goes on. Its a good thing, that bad products get filtered out of the market asap. It would only be immoral, if marques would intentionally make bad reviews for a good product just to hurt a company. This one is clearly not it.
And the inverse, thirsty creators that only ever rave about every product because positive videos get more views, then people buy the product and are mad that X person lied about it
Like CyberTruck
*Dont read my name.*
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What if reviewers are wrong?
What makes your platform so influential is that we can TRUST you to tell the TRUTH. Thank you for doing the job with integrity.
This is the reason I watch MKBHD videos, I trust the information he’s giving and the ability it gives me to make a decision. I’ve bought products because of the videos as many times as I’ve stayed away from products. Sometimes I’ll buy a different product bc it better serves my needs based on the information reviewers like mkbhd give.
I watch them because youtube keeps forcing them on me.
@@geroutathatSimply don't recommend his channel if you don't want to watch it. And poof, his videos are gone, nothing is being forced...
When I first came across that tweet about your review of the Humane AI pin, my first thoughts were "Shouldn't reviews be honest?" and "Blaming the reviewer for actually giving honest feedback is actually counterproductive to any progress in any industry." Keep doing what you do, Marques, that is why we watch your reviews.
****Don't be a silly customer to buy iphone anymore!****
Iphone Pro/Pro Max model display parts become short life consumer parts now, most of that will failure after about 14-18 months (just appear problem while out of warranty) that cost USD $350 to repair/replace the display unit to solve the no display issue, or user pay 50% cost to extend a year warranty, however the new parts may live for another 14-18months user have to pay additional cost for using the phone for 2nd or 3rd year or later on.
Let search 'iphone pro white screen issue' as key word to get more detail before buy a iphone.
spread out that critical info to resist unreasonable excessive charges by such Abominable profiteer and minimize further victims.
If one review can kill your company, your product wasn't good to begin with.
I'd also say that if one review can kill your company, your company was at death's door already.
Celebrity reviews don't have the same impact as yours or mine, conflating them is disingenuous. No matter how well-intentioned a lion or bear might be, a playful swipe can easily kill a smaller animal.
Edit: Y'all need to rewatch Ratatouille, and listen to Ego's speech at the end.
Tell that to all the employees who will now be laid off because of these reviews. What will they be telling their families? Why do they have to suffer?
unless is a thermal prototype solution that you send to Linus and upon testing it, not in the way intended, they sell it at auction without your consent
@@costco_pizzaif they were smart, then a single start-up would not be the ONLY job you'd have. Source: I am in the exact same position. If my start-up dies, I have a fallback plan.
People are essentially arguing that you're too popular to be honest. That's absolutely absurd.
And probably the exact same people complain about lying politicians and corporate executives.
@@SaHaRaSquad 笑 笑 حَى حَى
Has anyone EVER seen a Tesla go beyond 140k miles WITHOUT a battery pack change? A car that can't go 200k miles without an engine replacement, transmission replacement, or more expensive battery pack replacement is known as a cracker jack car.
Fiskers was owned by the chinese anyway.
They should go bankrupt in the US.
@@Morristown337Plenty..
It's one step closer to a capitalistic dystopia when people are convinced giving fair - even if they're negative and 'bad' - reviews of products people spend their hard earned money on is somehow a bad thing to do.
It's called being a hater, bro. Stop judging people who make your products.
@@gfys756Yes, we should never criticise any product ever, our only purpose is to Consume. Consume. Consume. Consume.
Seriously though, this is ridiculous. Constructive criticism of decent products yields good products, and negative reviews of trash helps prevent people from accidentally buying trash (and funding the production of even more trash). The entire point of a free market is supposed to be that companies compete for business by making good products and services, and they *should* die if they're bad, that's the point. And a critical requirement for that process to work properly is that buyers need good information about the products and services so they can accurately pick the best option, otherwise it all just falls apart and we all wind up with junk.
bood
time to make new words for mixed up emotions of Tantrums that have some value to some one but not all.
The irony is that ideal capitalism WANTS the challenge ... it's bad capitalism and weak companies that can't tolerate competition ... or criticism.
Best TH-camr in my opinion. Thank you for your integrity.
These old people can’t fathom their rich friends losing money yet don’t break a sweat to charge people $700 for a terrible product.
These old people? Hmmmm, let's see, according to you lying, cunning, manipulative, cheating and greedy are old people's traits?
Quite a subjective, or biased, review, isn't it?
A bad product hurts my pocket. An honest review hurts the company that wants to hurt my pocket.
Exactly
Indeed, Humane could just improve their products, it doesn't mean a startup will die if everyone reviews it poorly.
Very well said
It's a difference between an honest review and a bad review.
this should really be pinned. Just replace the "bad review" with "honest review"
Nobody is entitled to having a successful business. Maybe don't make bad products if you don't want to go bankrupt?
Except American car companies. We bail them out when they make crap products.
Banks: *sweats in 2008 bailouts*
Boeing: *sweats in 2020s safety deregulations and utter failures*
*Dont read my name.*
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they should pin this comment
A bad product can potentially become a better one in the next version unless they never get a chance due to bad press. Nearly everyone stumbles at first but the important thing is to be able to learn from your mistakes.
Bad reviews expose companies, bad products are the finisher.
Marques you’ve stopped me from buying tech I would have been so disappointed with. I’m glad you are out there being honest. Don’t change.
MKBHD just casually dropped a 10/10 review of his own review
😂😂😂
But I'm not mad at him for "putting out a bad review". I'm actually mad at the fact that he never once talks about whether this product even SHOULD succeed. Do we really want everyone with a mic and camera pointed at others 24/7? Not to mention how the Humane pin was encouraging yet MORE subscription services. As if we didn't have enough of those and more loss of control. But MKBHD doesn't talk about any of this. Doesn't even mention it. And it's not just the Humane pin. He allows scummy behaviors from Microsoft. He allows them from Apple. He allows them from Google. When is he going to start drawing the line and make a stand for consumer rights?
@@arnox4554it seems like it’s just not something he cares about as much as you.
10/10 would review again
@@arnox4554 all corporations engage in scummy behavior...the only people who think otherwise, have some kind of emotional allegiance to one and against the other....it's because corporations exist to make money, they will do whatever they can get away with. you're not wrong to care about that, the only way that they won't get away with it, is when enough people care about it. but that's not what this channel is, that's a whole other subject, it would be like being mad at a food reviewer for not spending all their time talking about ethical farming and trade practices. that's not what their audience is here for. start your own channel, get people interested in consumer rights, and then you will be doing good and giving your audience what they signed up for, at the same time.
Bad Product = Bad Reviews. But the reviews didn't kill the company, the product did.
Exactly. If the product was decent, it wouldn't get a bad review and wouldn't fail
Or the second time around after being given a second chance
And what about the employees of companies like Humane and Fisker. Why are none of you talking about them? They will all lose their jobs because of these reviews? Do they deserve to suffer?
It’s not the review, it’s the title and labeling a product as the worst. You don’t even have to watch a review, marques is the tech GOD, what he says goes, if he labels a product as the worst ever, he’s gonna help bring that company down.
@@costco_pizza what type of logic is that?
Nice one for addressing this. I keep hearing content creators say your reviews make or break a company and I found that hilarious. Glad you're addressing it
Negative reviews can in theory break a company but that should *never* be a part of the thought process when writing that review. If the product is good, it will get good reviews, if it's bad then the company is going to wind up hurting sooner or later anyway, and tricking people into buying it as some kind of bad charity action just costs a lot of buyers time and money. If the company goes down it's their fault for a bad product/service/business model.
The only caveat there is that this assumes an honest review. A *dishonest* and negative review of a small up and coming business that's not got a lot of coverage could be rough, but these situations are going to be very rare, and even the haters don't think Marques is lying that these things are bad
@@bosstowndynamics5488 Sure, so tell me, what qualification do I need to say if something is good or bad? Do I need for example a masters in technology with a few years of quality control under my belt? Or can I just be some popular person who likes to scratch plastic and then tell you the product is cheap and nasty? I mean he is sitting in a tesla cybertruck, and you think his opinion should carry weight? wake up. None and I mean none of his reviews have gone through anything approaching an academic review of the product. I would expect 1st year students to review products better. He is a popular person telling you if he likes something or not. This does not equal an honest review of a product, more an honest opinion of the product.
@@geroutathat I'm pretty sure "whether or not you're sitting in a Cybertruck" would be a pretty bad qualification to judge a reviewer by. I don't know why you're acting as if I'm the one demanding qualifications when you're the one proclaiming that Marques' opinion is wrong because he disagreed with you. A reviewer doesn't necessarily require qualifications because different reviewers approach things from different perspectives. Marques certainly doesn't because he's reviewing the user experience, and the main qualification for telling people what it's like to use a device is having used it, which he has. If he was reviewing some scientific equipment you would want him to be a researcher in a relevant field, if he was reviewing a professional camera you would want him to be a photographer, but he doesn't do those things and doesn't claim to speak authoritatively on those subjects. What he does is review consumer electronics, it really shouldn't come as a surprise that being a frequent and broad user of consumer electronics is the best way to have a solid base to review new electronics.
Reviews also really aren't as high stakes in most cases as the naysayers are making out. If 5 reviewers assess a product and only Marques gives a bad review, his review isn't going to kill it. The products in question died because they suck, and the fact they suck is why *lots* of reviewers gave them bad reviews. The only causative effect is that they died slightly faster than they would have otherwise, but in the process those reviews saved potentially thousands of people from buying junk and wasting their money.
We are with you Marques!!! I've been here for almost 7 years now and you're on the same line that I love when it comes to quality and honesty about any product, I believe this is only the result of the overgrowing "I think" media that people have access to... And... Well... I just wanna say, thanks for being you, peace.
Twitter: he was mean and killed the company 😭 poor company 😭
Marques: skill issue
To be honest.. it scale and brand issues.
If apple make bad product. Because there r many fan and people that lick the brand.. Nothing will happen to the company. Most of them even dont see the review from utuber etc. They already familiar with the brand.
But for startup company, especially on expensive product like EV.. it basically near death sentence. They Don't have peep that lick them. Peep know them from ads, review etc. If review bad, quite a big impact. They dont have many product to cover for 1 or few bad product, that even worse. My 2 cent thou.
Even marques, feel a bit bad i guess because of the review. If not we may not even see this follow up video.
@@SyrFlora Apple was built on good products, believe it or not. Their Macs was kind of meh, but it was at least some competition to Windows. But everyone and their mother had a iPod. Then an iPad. They werent the first to make smartphones, but their iPhone revolutionized the mobile industry.
You know the difference between a company like Apple and Fisker (besides size)? One company was built on good products, the other failed since it was a bad product. I dont think Marques feels bad, I think he trying to explain to terminal online Twitter users that he isnt a used car salesman trying to peddle bad products, but an honest reviewer.
It's not twitter.
It's the boots.
Marques: lol git gud.
If your a company and make a really shit product. It should be blasted on the internet so no one buys it LOL
If u go bankrupt that’s your own fault 😂😂😂😂
10:44 That tweet essentially boils down to "You should lie because the truth is uncomfortable".
That's how people are in general sadly...
He quotes "First, do no harm" as if its a rule. That quote comes from the oath doctors take. That dude needs to stop and realize reviewing products is not like being a doctor.
That's how some people function nowadays. The truth hurts their feelings, so some company's or country's make sure to push censorship or hell, saying a man can't be a woman hurts people's fragile feelings
That's one most important reasons to lie
Pretty much. We aren't talking about people here. This is a product sold by a company. If the product is bad it should be reviewed as such.
Your work is much appriciated Marques! Thanks for letting us know what is worth its money.
Having watched dozens of videos you have made I get the sense of a kind sincere person consistently coming through over and over in video after video. Thank You! And keep the great work. I have some words for people that criticize you for your honesty sure, coming from an individual who I don’t recall hearing another product you’ve reviewed having such a directly Honest, do not buy review which you did not say you have absolutely every right and I think perhaps what is happening with these folks is that it’s more prominent when someone is not regularly putting down products so I think the words resonate even more directly when that person (you) Communicate in such direct and honest manner. people vote with their eyes and my eyes told me they’re going to be coming back to see your next videos! Keep it up
"You killed this company with your bad review!"
Good, it was a bad company, with a bad product, thanks for helping consumers by honestly reviewing things
That's not always the case though. Sometimes reviewers get it wrong. You see videos with "second takes" but the damage can often be done with a bad first take.
"You killed this company with... your opinion... Using your free of speech"
That's how stupid that argument sounds lmao...
@@FcoEnriquePerez Just because you can say something without being locked up for it, doesn't mean your words can't cause significant damage to peoples lives.
@@TheDandonian you cannot review "wrong" as an opinion cannot be wrong
He's honest only with small startups, but you will never see him doing an honest review of a megacorp product. Look at the review of the apple VR glasses for example. He could have done a review equally negative as the ai ping but instead he had his lips plenty of apple poop. He knows who's paying him for products to review every month and he will never bite the hand that is feeding him.
bruh, can't believe some people blame Marques for over-inflated and over-hyped companies with BS products
Name a topic and there will always be people on the other side of common sense.
Like his cybertruck review ?
Bruh don't need to explain himself to nobody..I hate how he felt pressed to respond to these naysayers.. the min. they get you explaining yourself..the min. they will forever own your every move..
@@hasanahmadhis cybertruck review was pretty critical lol.
@@SolvayConferencelike Marques said in the video above, a lot of these companies are already doing bad before he reviews them.
Steve Jobs said something like that "Customers don't form their opinions from quality on the marketing."
Thank you for being who you are, it’s because of this that your viewers are so loyal to you. I don’t buy tech products that often, but when I do I will check out a couple of reviews and ALWAYS will see what you’ve opined last so I can compare the fairness of the reviews.👍🏼
Two reasons I am here for:
1. Quality videos
2. Honesty
Forget about 2nd thing, lol
@jawedhakimi79…..same reason I am here. I just caught on this channel a few months ago and the reason I gravitate here is because this guy is incredibly honest, thorough and fair with his reviews.
No, actual 1 is free time.
to me the Humane company and the pin give off major vibes of “we don’t actually care to be an independent tech company, we just wanted to make proprietary tech and hope that a bigger company buys us and uses our tech in their tech”. the pin being 700$, and the required 24$/month subscription for it be usable all show signs of a startup with a clear goal of just hoping to be bought out
The whole product felt like it was some scam to get venture capital money for the founders.
Yeah, I agree. They give me the same vibes as FTX.
In the trailer they discussed the color options before even saying what it did. Major 🚩🚩
Got an “arrogance” vibe from them.
I mean, they were founded in 2018 and did nothing until the AI boom in 2021
Thank you for looking out for the consumer and giving us honest reviews. Please dont stop!
I love your honesty... If I felt like you were giving a good review, if someone just gave you something, I'd unsubscribe any second. Keep doing what you do.
With great power comes great responsibility...
A reviewer does not owe a company a good review, they owe their audience an honest assessment of a product to allow for informed descisions.
The shady companies don't want this to be done.
No bad reviews - max revenues!
JESUS IS COMING VERY SOON🔥 REPENT AND TURN AWAY FROM YOUR SINS 🙏🙏🙏🙏
@@idehenebenezer802I've been here for a while. But I'm not here for you guys 😂
yup thats why epic games wont give user reivews epic is 100% for the game companies and publishers and not the gamers they also allow game companies to choose no refunds
Bad reviews don't kill companies; bad products kill companies.
MKBHD could have ended the video there, cos he nailed it on the head with that statement.
Well said, if anything bad product companies should take note how others perceive and experience their products, and try to improve it rather than complain.
True but toxic reviews have though... Namly most failed cult classics, The suziki jemy, Chavy Volt, Google glass etc... Yes while a tocxic review may not kill a good product like the Meta quest 3 it can bolster bad products like the apple vision pro.
Bingo.
And it's not just a bad product, there a stack of people who believe in the product, are making this product, that need help. MKBHD is willing to put himself out there, with all the criticism, he'll receive, to selflessly let these people know they're morons who released a beta version of their product to market.
Bro, we dey your back.
And I believe in integrity and Authenticity and that's what I use to define you.
That's what makes you standout, Bravo 💪
Naija man 💪
Keep doing what you've been doing and making honest reviews. We really appreciate and need people like you.
A big pet peeve of mine is when a “review” of a product is nothing but praise and is very clearly just an advertisement in disguise.
Yeah! That harms consumers! Which is much more harmful than a review for a bad product that no one would have bought anyway to begin with
Reminds me of those top ten lists of software you find off Google which are nothing more than thinly disguised shills for the app they're selling. Those are pretty common with registry cleaners and partitioning tools.
Especially if there's a deeply-hidden disclaimer, or NO disclaimer at all that it was a paid for ad review.
100% agree. If there ever was a problem, that would definitely be it!
Unbox therapy
I feel like the companies response to bad reviews is what kills them - customers tend to be quite forgiving if the company proves it's addressing issues in an open and honest manner
Exactly, we, both the product designers and the consumer want the product to succeed. Who wouldn't want a brand new piece of tech that changes the world in a way that was completely unimagined. But if the product doesn't deliver its promised features, we don't as consumers owe it to company to stick up for it after failures and pamper it like a child. It's a ruthless world out there. And if one bad review, however notable that maybe, crashes your company, then maybe the foundations weren't so solid in the first place.
The Humane AI Pin in specific, it seems to me, is bad by design. It's not really about issues, it's supposed to be this way and work this way. I don't think they will improve much of anything. Maybe some small stuff like the response time of requests, but even then, they knew it would be like this from their own testing, obviously. They either can't or don't want to do much about it. They still decided to release their product like this, including the much more fundamental things flaws.
That's why I have no pity for them.
e.g: No Man's Sky
well said
but you don't expect 700$ plus pin to start working on issues
I subscribed to your channel because I have always felt that your reviews are honest, balanced and well thought out. Keep it up! Thanks for what you do!
FWIW, as someone who cannot afford the majority of products that you do get to review, I appreciate the fact that you share all the honest details... no fluff, no sugar coating, just the honest (and sometimes dirty) details as they are now.
following that, I also feel like too many people seem to have lost the ability to take constructive criticism. so instead of saying "oh hey, that feature we thought would kick-ass is actually pretty crap, maybe we should improve it", they instead go sulk in a corner while their world slowly crumbles around them. coming out afterwards to try and find someone else to blame for their failure to act. it's honestly sad.
keep it real Marques! that's what everybody needs, whether they know it or not...
There is a reason you're the number 1 tech reviewer: Integrity. People value authenticity. Keep doing you, man. You are appreciated.
Amen
Yes but what about the employees of companies like Humane and Fisker who will now be let go because of these reviews? Is their suffering worth it to have these reviews out there? What will they be telling their families? This does not seem right at all.
Loyntegresty
@@costco_pizza ya better fuck up all the customers with bad products :D. Its not the reviewers fault. It's the companys fault to make a bad product. The company just failed. Not the peoples problem.
@@costco_pizza These products were not good unfortunately. That probably isn't the employee's fault, but consumers shouldn't be tricked into buying terrible products and should get true feedback. In the same way that a restaurant with a terrible owner will end up closing even without public reviews, with public reviews it may just happen faster.
We appreciate 100% honest reviews, do not sellout to those calling you out! We can't afford to waste money on a crappy product, we appreciate and count on you! Good reviews sell products!
Facts
Man MKBHD and Mrwhosetheboss are exceptions in this sphere. Unbox Therapy always sponsored by the company who made the product and it is cleary dishonest. Really sad to see for Unbox. Because even if MKBHD is sponsored recently he speaks his take on the specs and product even to the extend to maybe lose the sponsor like with Fisker. Fisker pretending an update can change everything, an excuse to make sure he doesn't talk about the bugs and lack of features, he told us no matter what. The start of the villain arc. Sorry for this long comment not my habit.
(6:05) "are actually just here to watch an interesting informative good video in general an an entertaining video"
If people want to be entertained then you'll do entertaining things like use clickbait titles. Exaggeration causes people to take note and remember and spread that negative sentiment.
I would say he was 100% but after watching his review on cybertruck, well, i have a change of heart.
Amen
Dude, please. You are so real and down to earth with your reviews.
Please don't in any way think an unadulterated review is the problem. Great content.
Are we not allowed anymore to give your honest and fair opinion on products but instead do what essentially is unpaid advertising? What kind of dystopia we live in?
I hope MKBHD does not stop being honest. I really appreciate him and his honesty and impartiality
yeah, their companies better get discouraged fast and clean, before they get chest deep in Debts,
Chased by bunch of angry Investors,
Screwing pension fund of Millions of people.
and in the end have to sell all of their House, Assets and Cars to settle their obligations.
don't give them a participation award for trying,
the longer they drag on, the more damage they accumulate.
better for them to just give the money back to the investors and pay back their debt while it's still manageable.
if people have the same Universal opinion about your product, then it's the fact
Capitalism.
you kinda see it in videogame ranking: 5 should be the 'average' number, but 7/10 seems to be the floor-figure of what isn't a terrible game. It's why they had to start using decimals (in a fraction), just so there's more choice amongst 8 / 9.
It's called the USA.
Are companies also becoming entitled?? If you make a bad product people will speak up. If you make a good product people will rave about it and tell other people about it. You did the right thing. This response was humble and well spoken. Good stuff my man.
complacent, I think is a better word. But, yeah.
This is how the OnePlus One came about. And a whole phone franchise was born.
This is where the customer is always right applies
@@alid.p.1983 100% correct. If the people don't like it, the people won't buy it. One of my family members failed to see that with their restaurant. Everyone complained about the rice but he insisted it was supposed to be like that. So people didn't come back to buy more food and it was inevitably closed. There were some other issues as well but it was one big mess. XD
fancy seeing you here
You were so young in that first review! Love your long-term commitment to honest feedback to provide information or, like you pointed out, entertainment for your audience.
You're doing what we all need. We used to buy stuff and figure out all the bad things ourselves, but thanks to Marques and others like him, we don't have to do that anymore.
Bad reviews could actually be a lifeline for a company, if they listen.
but who needs it?
They knew it, but never want to fix, they need money, not a words of someone's honesty
@@nikostalk5730 so we all should just shut up and buy all the trash products so the companies get the money they need? Maybe they should just send their products to Unbox Therapy then, they will sugarcoat it for cash.
@@nikostalk5730Fair point. I also think a startup with a very small team could have genuinely overlooked a make or break feature.
@@nikostalk5730 are you for real? So we just need to buy crappy things so that they can improve?
It's not like TH-camrs are better product testers than the testers the companies have hired for that job. They know what the issues are and they're either working on them already or decided that they're not worth fixing.
That last statement nails it: "all the reviews do is accelerate what was already going on". Yep. If a review is honest and you have a bad product, then the review is not the reason for a company's failure.
well said...
Just keep doing what you do bro! People freaking out about bad reviews you recently gave have not been following your channel for years.
I initially found your channel when looking to buy something. Now I come back because I enjoy your takes and I like to see where the technology world is headed and lets me know if I should wait or jump in on a product. There is nothing worse than a review that appears to be more of a paid promotion. As soon as I get that feeling I turn it off, they only benefit the company and the person being paid to promote it. Give me an honest review every time. There have been several products I was excited for that you or someone else pointed out issues that I couldn’t live with so I passed and waited for them to fix it or for someone else to do it better. Thanks for everything you do.
I don't understand all the fuss. If a product is bad, and it ends up being negatively reviewed, then it is on the company for releasing bad products. Marques is doing us a public service by helping us avoid wasting our money on bad products. Respect to you, Marques!
for the smooth brains, that is $3.67
It was never really that deep tbh
It’s just twitter capitalists being mad at someone participating in capitalism lmao
@@TheRealUsername Wow, I guess translating currencies is now a toxic behaviour
Imagine having the power of dictating a company's share price by your review... if one were inclined you could play the market well in both directions buy and sell (shorting).
@@whyisitsodifficultomakeahandle also 17.55 MYR, 307 INR, 135 TBH ...
A brilliant counter-example to bad reviews killing companies: No Man's Sky. When it initially released, it was brutally negatively reviewed by nearly all games reviewers. But the company took the criticisms and continued to improve its product over time, and now it is a really good game. The developer continues to release new expansions and improvements, and unlike MANY other games developers, it does not charge anything for the new expansions to the game. If a bad review truly takes down a company, that company was going down anyway.
But bad revwies have killed good industries namly AR glasses and little jeeps.
And nowadays No Man's Sky is even better than what was promised at launch.
Perfect example!
@@GreenBlueWalkthroughar glasses from what I know are expensive and have horrible battery
@@GreenBlueWalkthrough AR glasses aren't dead because everybody said that Google Glass was trash; AR glasses are dead because nobody has figured out how to make GOOD AR glasses yet that warrant mass adoption.
I’ve seen so much of ur content (unfortunately have not subbed til now) but it seems like everyone of your reviews are honest as possible, while also keeping it professional! Even going the extra mile to show us in all aspects you can! Keep doing your thing! Someone has to keep these companies responsible
I watched SO MANY reviews before buying a tablet, because I didn't have the money to make a bad choice, it had to be good. I was so very glad to see HONEST and transparent reviews that informed me to purchase the product that fit my specific needs. So thank you for being part of that ^^
I bought sony phone after seeing many positive reviews and it was trash. Now I am 100% sure that these reviews where paid. However I believie that Marques did good job reviewing that AI device which is usless and nobody should pay for this.
Exactly this
I cannot agree more to this 👆 right now. I cannot afford to buy a product that's thousands of pounds only to realize a general factory problem with it. There would be no refund and all that. The frustration that comes with the fact that I would have to live with that mistake from the company and there's absolutely nothing I can do about it.
Remember when I wanted to get the S20Ultra with the focus issue. No update could fix that completely. Reviews helped me make a better decision to wait it out till something better comes around.
What did you get, as a tablet, if I may ask?
@@mightylordkuba”I bought sony phone” which model???
If the product can't handle fair criticism, it isn't a good product to begin with.
Same with the company.
Look at Apple, the iPhone was not popular at the beginning. It was criticized by average people and CEOs…. Where is Apple today? Being sued for being too popular, too good.
Apple be like "Not us right?"
Gaming industry in a nutshell
@@siddheshpillai3807 Religion as well lol
A fantastic review of Marques's reviews.
never change, thank you for your honesty
"All that any honest review does is just accelerate whatever was already going on"- Words to live by....
This was a bar ngl
to live by? I feel like this could only be valuable life advice for product manufacturers.
With TH-cam full of shills and paid positive reviews, your channel is like fresh air. I don't always agree with you, but your credibility is unimpeachable. That is so valuable.
mkbhd doesn't really leave bad reviews either.... he doesn't really criticize brands
@@ubacow7109 A review isn't about "criticizing a brand" it's about doing a review of the product? I've watched his recent reviews of Apple VR, Tesla Cybertruck and a couple of mobile phone reviews and those reviews definitely didn't leave me with a desire to get any of these.
So I think you kind of need to actually name a review, where you think he was milk-toasty positive about something, that was actually bad. If you can't then you're just kind of making stuff up.
@@ubacow7109 He is fair and honest about the products. That's the end of it.
@@PaulSzkibik no its not but he doesnt criticize the brands for making poor design decisions, as in he isnt actually reviewing the products to a standard
I watch your videos because you have the honesty, cleanest crispy videos, and non-annoying dialogue 😁
Reviews lime yours are a blessing for any customer. You are the messenger. The compamies are responsible for their products.
The simple truth that “Correlation is not Causation” is really lost on a lot of people
While it's simple, people are wired to find causation. And mistaken one for another is one of the cognitive biases we are all granted with. So yeah, this is very common thing which also feels intuitive lots of times. Intuition is just not a good guide sometimes.
Preach!
@@divirusp Intuition is heuristic decision making. It's fine when resources such as time is low, but with ample resources we can take a statistical approach instead (Kahneman).
It's a bad argument to say he has no effect and he has incentive to say that so he isn't canceled. Marketing wouldn't be a $700bn industry if the quality of the product is all that matters.
Since corporations are individuals in America and if America adopts hate speech laws, I foresee corporations using that law to stop any bad reviews as hate speech
Which is why the science is never settled as all science based on correlation.
Luckily it has filters that permit to correct itself when is found wrong.
Now if DOGMA was that easy to auto correct itself.
Bad products kill companies, and reviews protect and inform us. As someone who spent two decades in the fitness industry finding out early on how many fake products there are opened my eyes. When I discovered over 70% of the products in any given Vitamin store or Fitness supply weren't regulated by the FDA my mind was blown. People who go out of their way to look into these issues in food & health products, electronics, or even the auto industry are doing everyone a service. Thank you for what you do Marques.
Hey now it clearly says the product is not tested and does nothing in the curiously low resolution white text on a light blue background at the bottom of the video.
Totally not our fault if you listened to what the actor was saying.
Would you say Specialized makes some "meh" iterations of their bikes too? lol
Yes the Food and Drug Administration regulates food and drugs but not dietary supplements.
@@duckrutt It appears you are commenting on his other video which I didn't make a comment on. This was a generalized comment, why am I explaining this...
@@zachf9187 I'm sorry to point this out Zach but the FDA is responsible for supplements. Look up the FD&C Act and also who is responsible for enforcing the laws and regulations governing dietary supplements (Hint: the FDA) You're welcome!
Just keep strong man! Your honesty is why we watch you and trust you.
Reviews are to help the consumer make a decision on purchasing a product and also to help the company improve on their product. I always watch your reviews before upgrading my phone. You always give it as it is.
I find it ridiculous that people are wholeheartedly saying you should lie to protect a bad product, and harm consumers. Keep doing what you’re doing!
You must be on a different channel or something.Because I read through all the comments.And not one person asked him to lie about a product.. If you can't read much less understand maybe don't even pick up your phone
@@heyerhanson1815 so what is your argument then ? if not asking him to lie, what ARE you asking ? what could possibly be wrong with simple honest reviews ? explain yourself much ?
@@heyerhanson1815there’s a bunch of people currently slamming him online for giving honest reviews. That’s what he’s responding to in this video.
@@heyerhanson1815 let's take the ocean car example then. R u saying he should only review the build quality because it's the only good thing about the product while hiding all the shortcomings?
@@hithere1219I’m confused, are we reading the same comment? It seems like they’re just saying they didn’t see criticism so they don’t get the original comment (even though there is criticism elsewhere). Doesn’t seem like they’re agreeing with the idea that reviewers shouldn’t be honest or critical.
Marques never feel the need to apologize to anyone for just speaking your honest opinion about your genuine experience. Most of us will never have the time or money to test a fraction of the products you test and with how often companies pay off influencers or even wannabe influencers to “review” their products, channels like yours are even more valuable than ever
Exactly, it's HIS opinion and thanks to free of speech he can use it.
I don't think this was an apology, it was rather a good explanation of why reviews must be honest.
"Marques never feel the need to apologize to anyone" He isn't apologizing to any one, but, given the huge potential cost of a bad review to a company and its workforce clarification of his process is helpful and appreciated.
Love your channel Marquez, keep it up. Your reviews helped me a lot for different products!
I appreciate honest reviews, and if someone gave bad products good reviews to be kind, they would at the same time fool people into buying bad products. I follow the reviewers I trust, so I follow this channel. It has never steered me wrong so far. Keep up the excellent work! If you are afraid your company will go under because of bad reviews, your products may just not be good enough :D
"It's extra bad, what I did to this company" ...
What about what the company is doing to it's customers? This product does not work. The reviewer's job is to protect the customer, not the company!
Marques, don't let those guys get to you. Fight for the little guy!
"it's extra bad what I did to this company" is such a corporations are people take
@@daveprice5911 to an extent i can understand having the mindset. it isnt really wise to just see companies as faceless monoliths, you can pretedn its not the case, but behind companies are people with dreams and aspirations in a lot of cases. its a thought that depending on your level of empathy will come up to your head, especially when you are being accused of ruining a company and especially considering its a smaller one, obviously noone would feel bad for a bad Apple review. having that said i absolutely agree with op in that reviews are to protect consumers first and foremost, and in this case the VERY scammy nature of the product, and frankly absolute pointlessness as a product, not only meant it was doomed to fail but also doesnt inspire much empathy.
@@samuraibeluga3749 100% Companies are just organizations of people. But it’s always the job of the people making the claim to prove their claim. If you’re claiming your product is an AI assistant, it better be at least a semi-functional AI assistant. So many AI products right now are launched as in “Beta” because they just can’t quite back up their claims and they need people to give them a little leeway.
@@samuraibeluga3749 people working for indian scam call centers have families too. arguably families that are in more dire financial situations than humanes. so, should one fall on purpose for the scams? of course not.
@@lasskinn474 im confused, so clarify it to me. are you saying that what i said implies that thats the kind of mentality im promoting?
Please never stop being honest. It’s something that we desperately need in this day and age. You owe nothing to any of these companies!
«What reviewers do is accelerating what was already happening» - well put.
i usually read bad reviews and decide am i okay with this ''ricks'', usually i am and only after that i go onto good rewiews :) i love how wellrounded your work is
As a product designer: if your company plummets because someone critized your product, your company is flimsy and you design process was lacking. If ONE youtuber, famous or not, reviews it with honesty and your product is bad in some department, the fault is in the company, use it as an opportunity to improve it. Accusing the youtubers of malice for saying bad things only makes you look like a scammer who got caught. You made the product, OWN your decisions, improve them. That's how big companies make a profit and earn the trust of their consumers. That's it.
Thank you for being honest with your reviews, Marques. As a consumer it really takes time to trust recommendations online (most are SEO IA generated text), but it's youtubers like you who really make the difference. I'm glad you do what you do, keep it up!
Yes, but these companies sometimes fail because the investors lose confidence and not really because the one product is bad. Even a mild review coming from a big influencer can shake investors enough to give up on a company that is legitimately trying to put out a good product.
As long as the reviewing person is completely honest and care for the users of said product, then there's nothing to worry about for them.
@@JonathanPaulin So what? The ammount of irresponsible speculative investment going on these days could stand to get bit & mind itself instead of wasting the real value raised by actual hard work, bleeding us dry with this scam economy. Too many futurists nerdgasming way too early; sad, unsatisfying, unfruitful ぶっかけ market.
some people create a Startup with Protagonist Mentality,
they think that if someone hate their product, then they're evil person that get in their way
and those evil people must be dealt with immediately, to teach them a lesson.
even companies like Apple, Microsoft and Google are getting Criticized all the time,
their product flopped all the time, people dislike some of their product,
but did they lash it out on the consumer or reviewer? no.
they think that they're more Protagonist compared to Bill gates, Steve jobs, or Jeff Bezos,
even those guys who already made it still get Criticized hard all the Time.
Refusing to review the latest vehicle, the one people will buy going forward, is a bit guilty.
@@JonathanPaulin You need to accept that a item like "human pin" is not ready for the 2024 year. It needs more technology and 10 more years.
Every time you are involved in any controversy you always manage to improve my opinion of you even further. Congrats on the many years of integrity and good work, and here's wishing that you can keep doing this until you don't want to anymore
Did you see the dBrand controversy on Twitter a week or so ago? My respect for MBKHD went up enormously after he stuck up for that guy dBrand went after.
Doin twirls on it
@@4nderone is that the guy dBrand made fun of their name instead of providing customer service?
@@smugler1 That’s the one. Apparently dBrand gave him $10,000 for the troubles, no strings attached.
Bad reviews themselves don't kill a company or brand. But then there are twitter twits who spread *false* or *exaggerated* info about a product. I'm thinking of the CyberTruck. The stories in the news may not even be technically untrue, but they do paint an untrue picture of the product, with an avalanche of tweets over-reaching on their biased conclusions. What do you call that?
Marques one of the reasons I watch your channel is because you are honest, unbiased and tell it like it is. That is the job of a good reviewer.
One of the primary reasons companies send you product is that you are trusted, so If you reccomend their product that has a huge impact on the demand for that item. If a company sends you a crappy product and you call them out on it that's on them, not you.
We trust you to tell the truth so we don't waste our money on garbage. What happens to companies and their employees who produce garbage is not your problem, it's their's. Keep doing what you are doing, the truth will out!
Thank you for your honest reviews. We need more of people like you!
10:07 “... I don’t have any duty to any of the companies whose products I cover, it is only to the people who are watching the videos.” a very strong message to those (companies, personalities) it may concern!
He killed fisker stock by one review
@@jimboh.2654Good, it's deserved.
@@jimboh.2654 i guess you didnt watch the video then.
@@woIfson I didn't 😬
Paid Good Reviews = Twitter don't find it an issue
Honest Bad Reviews = Twitter gets angry
True
That's why you don't take twitter seriously. Twitter is just home for idiots who think their opinions matter.
Pretty sure that was never the issue (at least the posts I have seen). It was about intentionally making a clickbait title when the actual review showed it's nowhere near the worst product. He himself admits the hardware was pretty impressive engineering considering its size. It's also a first-generation product in completely new category. I can bet he will never do this with a company like Tesla or Apple, since the backlash will be orders of magnitude stronger.
3:28 @@SIDPLAYSGAMES22
Twitter, plural or singular.😉
Thank you for not bsing us with bias that companies want you to say. If a product is bad, you should let your following know that it's bad.
only reason I watch your videos is because ur honest bro. It keeps on bringing me back to ur videos cuz of ur honesty. Please don't lose it
Kidda jatta
NEVER stop giving honest, blunt reviews. Please.
post bad review and prepare to defend agaisnt lawyers for defamation
1. Bad reviews are hardly a new.
2. Honest reviews are a necessary part of the ecosystem.
3. Bad products are as much a reality as the good ones
- keep up the good work
4. Bad products are more common than good ones.
Indeed. If only good reviews existed, then how good would they really be, and how would we even know it?
It's a breath of fresh air to hear a genuine take and not just praise about a product because of a paycheck. Keep up the great work, Marques!
Thank you. Honest independent reviews is what makes me watch your channel.
Keep doing the good professional tech reviews you do brother,me and many more good people out here support you and appreciate the honesty and professionalism you bring with your reviews. God bless you!🙏🏾
If people would tell me my comments made a company collapse, I would take it as a complement! SO MUCH POWER!!! Especially when it is in your honest hands. You are good! Maybe not that powerful, but very good.
You have so much power, too.
Electricity man
Awesome job missing the point of the video.
Wasn't expecting electroboom here, Full Bridge Rectifier! 🎉
Heyyy I love your videos alsoo
Companies forget that praising their 💩 products is their marketing team’s job, reviewers like MKBHD are for us, not them
I depend on reviews from reviewers that I trust that I follow like yourself Marquis
When I see a large number of reviewers giving me generally the same review info I take that information seriously and I tend to believe that all the different reviewers are giving me accurate information.
Keep up the great work buddy I've been following you since you are like 11 years old
I'm one of those who just watch your videos for fun, and also to get in touch with new tech that I'm not aware of.
For my entire time viewing your channel, I have never seen you only say 100% positive things about anything, and that's probably why I'm still here. I wish to know how good/bad something is, how good/bad it COULD get, and sure enough, you deliver just that.
I respect that. Thank you
Twitter is just being dumb, honesty and integrity is extremely rare and valuable. A company as much as it stings, got a true to heart review from someone who has touched more tech than most people will in their entire lives.
Well said mate
*Dont read my name.*
.
.
X*
always has been
3lon just turned the bullshit dial to 11
TwitteX, dumb... well, I am just shocked! SHOCKED!
I'm a senior, who's also a bit of tech nerd. I've been watching your videos for years because I appreciate your knowledgeable and thorough reviews (and you're always kind) -- not because I'm necessarily interested in buying the products. But, when I am considering a product, I will check your channel before I do. Thank you, Marques for being you. 🥰
I totally agree with you! MKBHD is always the first person I will look for a video reviewing, because he is always so honest, not sugar coating any problems, and makes such high quality videos that are entertaining to watch!
A senior what?
Thank you for staying honest and keeping consumers first, not manufacturers.
We value you to hear the TRUTH. Thank you for your honest reviews! ❤
GOOD REVIEWS = NEGATIVE REVIEWS for BAD PRODUCTS
BAD REVIEWS = POSITIVE REVIEWS for BAD PRODUCTS
Also, bad reviews are negative reviews of good products
@@philipwaters5043 not necessarily unless it's just for clicks. If someone genuinely has issues with a well liked product it's important to hear them.
@@philipwaters5043if the prouduct is bad, itll have negative reviews, mind blown
@@philipwaters5043 not so, the good product will have huge amount of good reviews with precise points anyway
So you speak as if there are never negative reviews on good products.
I never heard someone so intelligent and smart been that polite responding to a bunch of trolls trying to destroy your work. Keep it up, bro. Good job.
5:48 Sometimes I do come back to your (and other reviewers’) videos a few years later when looking to buy an older high-end or refurbished product from 2-3 years ago. I also appreciate reviewers that come back to products a year or two after with an update.
Marques thanks for you contribution to the tech community: you're doing justice for the consumer and these companies know that
mkbhd has reached the point where he's hit the mr beast syndrome and people are getting mad at him for not having cured cancer or solved world peace yet
Unfortunately any time you say anything negative people will act as if you personally hurt them.
With a side of world hunger prevention. Don't forget that one.
This guy has a point
What an awful guy, curing people's blindness
There is a bit of nuance to that, I've been seeing the Mr beast didn't do enough rage is seemingly misplaced "why is this NEEDED. Why must the rich solve our problems, why are they not solved by those who are paid to?" Rage tbh
Crappy products kill companies. Reviews just cut the time down! Thank you for being honest with us & saving the time of consumers!
Bad products kill companies
You're right I watch these videos because I like you I like to hear what's going on and I'm entertained I appreciate the honesty that's what I look for that's why I watch you same thing with flossy Carter I trust you guys there are times where I've watch videos and actually bought the tech that you reviewed Just stay being honest in truthful Don't ever change bro keep killing it be safe much love and all the respect 💯
If you don't want bad reviews, don't make bad products.
The only reason I watch MKBHD is because of the level of trust for the honesty I have. Keep it up.
"My product is revolutionary, you wouldn't understand!!1!"
-Delusional CEO
I never really pay attention to this youtuber but now I sub him because this world needs more honesty. :D
If a channel is large enough, they could theoretically shut down a good product.
Sometimes a sort of prototype will get better.
In case of the last video:
Calling something „the worst product ever?“ as a clickbait title - yeah that can be seen as unfair.
Otherwise I am completely on the side of your argument.
Companies need to develop good products for good reviews.
Yeah nah. With tesla he glosses over almost all bad sides.
He‘s a tech bro after all
@@antman767390% of the titles on YT are click bait, because that's what's needed nowadays to be in YTs algorithm. Never judge a video by the title or thumbnail, you actually need to watch it.