22. Under Pressure: How to Communicate Clearly and Timely During a Crisis

In this episode of Think Fast, Talk Smart, host and Stanford Graduate School of Business lecturer Matt Abrahams interviews David Demarest, lecturer and Stanford University’s former Vice President of Public Affairs, on why knowing your values and the concerns of your stakeholders will lay the foundation for any communication during a time of crisis.
“Knowing your values gives you a beacon, or a lamppost, that can inform how you’re going to prioritize your actions,” Demarest says.
Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.