14. Be Better At Work: How to Communicate Better With Coworkers and Employees

Most of the work we do requires coordinating and collaborating with others. But how can we ensure the benefits of working with others, while avoiding conflict that’s inherent to communicating within groups?
In this podcast episode, Matt Abrahams speaks with management expert Robert I. Sutton, who is a professor of organizational behavior (by courtesy) at Stanford GSB, about maximizing productivity while minimizing what he calls “friction.”
“So many organizations make the right things too hard to do and the wrong things too easy,” Sutton says. “A big part of a leader’s job is to be clear about where people should focus attention and where they should not focus attention.”
Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business and hosted by Lecturer Matt Abrahams. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication.