Customer Tantrum Story

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  • เผยแพร่เมื่อ 30 ก.ย. 2024
  • 💥 wtplay.link/ic... - Download War Thunder for FREE and get your bonus!
    This annoying retail customer story from reddit brought me back to when I worked in retail. I thought it was a good story to share and animate over and add my own reaction and commentary. This is a first when it comes to animating someone else's story but I thought it was a good story of an annoying customer. I hope you like it! and I hope you have a great day filled with no annoying customers :)
    animators:
    DavidToons - / davidtoons_
    BigChapula - / bigchaslappa
    AbnormalChaos - linktr.ee/abno...
    Thelaserbearguy - / thelaserbearguy
    and me :)
    Thank you for watching.
    MERCH IS HERE:
    icecreamsandwi...
    📱 twitter:
    / icsandwichguy
    📷 instagram:
    / icecreamsandwichguy

ความคิดเห็น • 7K

  • @IceCreamSandwich
    @IceCreamSandwich  ปีที่แล้ว +1965

    💥 wtplay.link/icecreamsandwich - Download War Thunder for FREE and get your bonus!

  • @Enigmaticmuffin27
    @Enigmaticmuffin27 ปีที่แล้ว +5459

    i can appreciate that he was so floored by this story that he made an entire animated video about it

    • @p-__
      @p-__ ปีที่แล้ว +6

      My farts are better than Ice Cream Sandwich’s farts.

    • @conscious-ness
      @conscious-ness ปีที่แล้ว +88

      My god, the bots have moved on to self-deprecating humor in their "epic owns"

    • @rosiecan1015
      @rosiecan1015 ปีที่แล้ว +4

      @@p-__ HAHAHA

    • @adamdavid5049
      @adamdavid5049 ปีที่แล้ว +3

      Boom! I was the 1 thousandth like for this comment 😀

    • @Th3UprightMan
      @Th3UprightMan ปีที่แล้ว +13

      I'm sure it had nothing to do with the sponsorship money at all.

  • @tamiirae6636
    @tamiirae6636 ปีที่แล้ว +4822

    With every customer that loves you there's one that literally act like you're ruining their life when nothing is your fault and you just work here 😂

    • @RadiantSharaShaymin
      @RadiantSharaShaymin ปีที่แล้ว +86

      "Your machine is out of ice! My day is ruined!"

    • @curseofzeal
      @curseofzeal ปีที่แล้ว +82

      It's definitely not a 1:1 ratio, and it's not skewed in favor of the nice customers, unfortunately.

    • @Lunavellous
      @Lunavellous ปีที่แล้ว +38

      My life is ruined!!!!!!!!!!!!!!!!!! All because you don't have an extra ketchup packet!!!!!

    • @tribalismblindsthembutnoty124
      @tribalismblindsthembutnoty124 ปีที่แล้ว +19

      I left the drive thru window and they forgot my straw and a napkin. I did not go back and complain. Does that make me one of the nice customers or one of the normal ones, which DO outnumber the bad ones by many many many many times?

    • @arrrnora
      @arrrnora ปีที่แล้ว +14

      Where is my EXTRA OUNCE of KECTCHUP in my BURGER... I *MEASURED IT!*

  • @nvnvnv13
    @nvnvnv13 ปีที่แล้ว +10839

    "If violence is not the answer, then you're not using it enough" - Icecreamsandwich, apparently

    • @goosetrail9606
      @goosetrail9606 ปีที่แล้ว +432

      Violence isn't the answer.
      Violence is the question, the answer is yes

    • @sf-nu8eu
      @sf-nu8eu ปีที่แล้ว +126

      ​@@goosetrail9606 I imagine something more like this: Violence? Violence.

    • @AMan-xz7tx
      @AMan-xz7tx ปีที่แล้ว +106

      "if you kill a killer, the number of killers doesn't go down" bro just do it again, you're not gonna commit mitosis are you?

    • @ihavenofriendsc874
      @ihavenofriendsc874 ปีที่แล้ว +13

      @@goosetrail9606 which npc says that in Pokémon

    • @Literally_a_bee
      @Literally_a_bee ปีที่แล้ว +1

      FINALLY

  • @Lucifersfursona
    @Lucifersfursona 5 หลายเดือนก่อน +285

    “I’m a grown man not a baby” actions speak louder than words sir

    • @foogod4237
      @foogod4237 2 หลายเดือนก่อน +8

      "I'm a grown man, not a baby!"
      "Then why are you throwing a temper tantrum? Aww.. Is somebody overdue for his nap time today?"

  • @TimeBucks
    @TimeBucks ปีที่แล้ว +1823

    You can really see all the love and work that goes into the lil silly faces

  • @Meganuke5000
    @Meganuke5000 ปีที่แล้ว +3518

    I really like how the owner told him specifically "tell me what will make you happy, and I'll do it." And then he just left. Just an admission that NOTHING would've made him happy.

    • @dubiousinformation1756
      @dubiousinformation1756 ปีที่แล้ว +224

      Unfortunately there's a lot of people like that.
      Sometimes I feel like people like that never had any interest in the food in the first place.
      Sometimes I think they wake up and think to themselves "I want to yell at someone, but I need to have a reason, so I'm gonna go to the nearest food place and find something to get mad about".

    • @vixxcelacea2778
      @vixxcelacea2778 ปีที่แล้ว +103

      @@dubiousinformation1756 Anger is addictive. Twitter and lots of other forms of social media, protest, outrage, cancel culture, people usually don't want solutions, they just want to be mad and they want an easy target to direct being mad at. It's culturally acceptable to be cantankerous and hostile. Anger is a useful emotion, but it needs a purpose that can be resolved to keep us or others safe or it quickly becomes an addiction as well as toxic.
      I feel sorry to that old guy if that was his motive and he's just a bitter person who wants to spread the misery. At the same time, it needs to not be tolerated, because even if it's sad, people like that are out to hurt others, even if it's just to ruin their day because misery loves company. It's not cool I wish more people would stand up to it. Maybe bitter angry people would realize how miserable they actually are if people didn't just stand their awkwardly or bow to their whim.

    • @kingeryck1
      @kingeryck1 ปีที่แล้ว

      th-cam.com/video/ZmivKyEY1Dk/w-d-xo.html

    • @cyromani226
      @cyromani226 ปีที่แล้ว +24

      @@vixxcelacea2778YES ABSOLUTELY!! i work at a target and we are basically obligated to make sure our customers are happy regardless of how angry they are and how they treat us. it’s very frustrating when they just want to be upset and complain

    • @michaelachapman2192
      @michaelachapman2192 ปีที่แล้ว +14

      @@vixxcelacea2778 its healthy to let yourself be upset if you've genuinely been wronged but don't come up with, or go looking for, reasons to be mad

  • @nat-39hm
    @nat-39hm ปีที่แล้ว +3265

    Legend says that the employees are still patting Tony to this day

    • @thelarryman482
      @thelarryman482 ปีที่แล้ว +33

      think thought it was donny LMAOOOO 💀💀💀💀💀💀

    • @kendrarathbone5389
      @kendrarathbone5389 ปีที่แล้ว +29

      I just imagine standing at the edge of a canyon at night listening to the soft whispers of "hey Tony" on the wind

    • @Malhaloc
      @Malhaloc ปีที่แล้ว +37

      Patting who, now? Oh, hey, is that Tony?

    • @sydneybeu9741
      @sydneybeu9741 ปีที่แล้ว +36

      AY TONY'S HERE! AY TONY, HOW'S IT GOIN' TONY

    • @choian9953
      @choian9953 ปีที่แล้ว +1

      ok

  • @emilygordbort7300
    @emilygordbort7300 9 หลายเดือนก่อน +580

    Manager: "Tell me what will make you happy and I'll do it"
    Customer: "UNACCEPTABLE!"

    • @mmplusz
      @mmplusz 7 หลายเดือนก่อน +12

      lemmongab

    • @OriginalCreatorSama
      @OriginalCreatorSama 4 หลายเดือนก่อน +19

      Nah, dude wanted a reason to throw a tantrum to get booted out of a place and justify his anger about the menu as "that place is full of mean people who refuse to help me"
      "tell me what will make you happy and i'll do it" was not even on his list of possibilities for the day.
      Why do old people work so hard at being angry??? They'd be so much happier if they took a deep breath and ACCEPTED THE HELP THEY KEEP ASKING FOR. 🤷‍♂

    • @goblinwithaproblem
      @goblinwithaproblem 3 หลายเดือนก่อน

      @@OriginalCreatorSama "Why do old people work so hard at being angry??? They'd be so much happier if they took a deep breath and ACCEPTED THE HELP THEY KEEP ASKING FOR."
      Actually I might be able to help answer that; I'm a nursing assistant whose job extensively involves helping elderly individuals.
      TL;DR: old people are in a constant state of change due to the aging process and that can be scary; when humans are put into states of fear, they can act unpredictably/illogically.
      Consider this: you've lived your whole life doing whatever it is you liked doing. Maybe you used to be an extremely skilled woodworker, maybe you enjoyed going on hikes every other day on various trails, or perhaps you were an extensive writer/reader who enjoys books. And now, as the years have now caught up to you, you start to feel, actually feel, yourself changing. Your reflexes have slowed, your joints have begun to stiffen, even your mind has begun to slow and maybe become addled.
      This WILL be terrifying to the unprepared. And, unfortunately, many people go their whole lives without preparation. Their peers are, for the most part, the same age as them, so their concept of dying from age doesn't impact them until, lo and behold, they are now 65 and at least a third of their friends are gone from not even age, but from other health-related complications. Those that do make it, it just becomes a countdown for when whoever body's fails. It might be you who's next, it might be your friends; all the while you can feel yourself losing more and more of your faculties, bit by bit.
      Which brings us back to this particular individual that @IceCreamSandwich . I'd first like to mention, I don't at all feel like the customer was justified, they were a right ol' asshat that was making their problems the problems of others.
      HOWEVER - we must consider the POV of this individual. Again they're losing the bits and pieces of themselves they once were, and are still coming to terms with their new condition, maybe aren't even ready for it. All the while they're still pushing themselves to be like their old selves, even as their brains aren't fully there. So, whereas we see a grouchy old man being quite unfairly an asshat to an undeserving employee and business owner, in his position he's doing his best to remain independent, to remain "himself". The concept of self is very precious to us, and when we start losing that we are put into a world of fear and darkness that would make even the most stoic crumple.
      The store owner did the right thing by simply asking "what is it that would make you happy?". He's being direct with the individual, recognizing there's a communication issue, and is trying to bring an understanding between the two; even though the customer, at this point, was in too heightened of an emotional state to properly process things, the store owner at least was trying to connect with a potentially lonely, frightened man who is simply trying to maintain his grasp on the world around him as he once knew, rather than trying to come to terms with his existence as it is now.
      Again, the customer is not at all excused for his actions. But hopefully my explanation shed some light on WHY he acted like this.

    • @MustraOrdo
      @MustraOrdo 2 หลายเดือนก่อน +5

      @@OriginalCreatorSama Me thinks these people don't get much attention at home or during their life hence they make it their goal to seek out such needs for attention in anyway they deemed worthy of getting away with. The old man in this parable was less out to get Ice Cream and more out to give Sandwich a piece of his mind.

    • @gaiathemuse
      @gaiathemuse 2 หลายเดือนก่อน +2

      ​@OriginalCreatorSama It can't be good for their blood pressure.

  • @reeceperry8152
    @reeceperry8152 ปีที่แล้ว +2878

    One of the hardest things I’ve had to learn in customer service is that some people just want to be mad at someone.

    • @who-why-what
      @who-why-what ปีที่แล้ว +78

      I could never be in customer service. I like to think I'm generally a nice person like I wouldn't ask for my order to be corrected if it's wrong as long its not seafood I'll eat it and I have 4 other siblings so my patience is quite long but if you get mad at me for nothing to the point of wanting to fight? I would just leave the store completely and take my break early because once that patience is out there is anger

    • @tribalismblindsthembutnoty124
      @tribalismblindsthembutnoty124 ปีที่แล้ว +68

      its literally how many people get freebies. they know that if they complain, most places allow customer service to compensate to some degree. at some point you know the company you work for is being suckered, but you say nothing. Well, I am an owner that doesn't put up with it. If you used the product, and there is nothing wrong with it, you cannot have a refund. Its why the girl that make slime with mixins and glitter and shiz no longer does refunds. Its why even walmart has stopped a lot of that and requires id.

    • @TheJuExperience
      @TheJuExperience ปีที่แล้ว +20

      ​​@@who-why-what I thought the same thing, but after working at a gift and delicacy shop (in Germany) as a parttimer while studying for almost a year now, I've realized that it highly depends on what kind of store you work in and thus what kid of people you'll be mostly seeing. I'm really sensitive to other people's emotions so I was kinda scared working there at first, but up to now I've only had like 3 or 4 actual bad encounters with customers. Of course there were some weird people or tight lipped ones, but mostly they were glad to have someone help them with finding a gift and wrap it up nicely or being able to taste some of our stuff before deciding to buy it :D
      Christmas is of course stressful as heck, but I think that's in every store the case ^^

    • @Deus_ex_lucifina
      @Deus_ex_lucifina ปีที่แล้ว +8

      I work at a wealth management firm and I am SO glad I am just the marketing person and not an advisor. Imagine selling a service working with people’s money.

    • @gavine2363
      @gavine2363 ปีที่แล้ว +2

      @@who-why-what 🤣and then there was anger

  • @kingmerki5915
    @kingmerki5915 ปีที่แล้ว +13328

    It's always good to see Tony

    • @spobpopicle921
      @spobpopicle921 ปีที่แล้ว +132

      Was it Tony or Donny? I genuinely don’t know

    • @joshuacoldwater
      @joshuacoldwater ปีที่แล้ว +140

      @@spobpopicle921 You may want to get your ears checked… it was Tony 😂

    • @AlanOfficialBoi
      @AlanOfficialBoi ปีที่แล้ว +72

      We all love a guy like Tony in our lives

    • @TheMostBestestT
      @TheMostBestestT ปีที่แล้ว +55

      I raised Tony myself

    • @A_Buster9693
      @A_Buster9693 ปีที่แล้ว +33

      @@spobpopicle921 Paul was honestly amazing. can't beat Paul.

  • @connorj6662
    @connorj6662 ปีที่แล้ว +1328

    In ironic fashion, the "child size" ice cream was perfect for that big baby of a customer.

    • @olegkamen7516
      @olegkamen7516 ปีที่แล้ว +10

      OMG DO FRESKIB TRRUUUUE

    • @Classic_Flavor
      @Classic_Flavor ปีที่แล้ว +18

      That’s not irony that’s poetic justice.

    • @Barghaest
      @Barghaest ปีที่แล้ว +26

      I would have escalated the situation when he asked if he looked like a child by saying “You’re acting like one…”

    • @WubuForjis
      @WubuForjis ปีที่แล้ว +5

      I know right, if I were Ice Cream Sandwich I would have snapped back at the old man after when Ice Cream Sandwich said he could charge him for a "small sized cone" instead of a "child sized cone" and he threw a tantrum like a toddler, saying that he has a son and 3 grandkids. I would have said well if you want don't want a "small sized cone" instead of the "child sized cone" you can order the "wawa baby sized cone" (just the child sized cone with spit in it) since you're acting like one, and by how "old" you look it seems like you need a diaper so it's VERY fitting.

    • @Noibat-clan
      @Noibat-clan 10 หลายเดือนก่อน +2

      @@WubuForjisice cream sandwich isn’t the one in this story, he is reading a story from one of his followers

  • @WrecklessFantasist
    @WrecklessFantasist 8 หลายเดือนก่อน +280

    “Please stop saying you’re being disrespected because you’re the only one being disrespectful” goes hard

    • @8bitshadow-gt8xb
      @8bitshadow-gt8xb 4 หลายเดือนก่อน +2

      Disrespected*

    • @WrecklessFantasist
      @WrecklessFantasist 4 หลายเดือนก่อน

      @@8bitshadow-gt8xb oh whoops lol, thanks for pointing out

    • @CrystalThePlayer4U
      @CrystalThePlayer4U 3 หลายเดือนก่อน +1

      ima use that saying from now on...

  • @bluemoon_artist7532
    @bluemoon_artist7532 ปีที่แล้ว +2498

    The fact that Andy put a giant glass cup over the viewer is comedy gold 😂👌

    • @jonny45k44
      @jonny45k44 ปีที่แล้ว +52

      You just gotta respect the game at that point

    • @bluemoon_artist7532
      @bluemoon_artist7532 ปีที่แล้ว +11

      @@jonny45k44 Definitely

    • @davidashmore6049
      @davidashmore6049 ปีที่แล้ว +5

      I read this right as it played for me

    • @alicewhite_1818
      @alicewhite_1818 ปีที่แล้ว +14

      Greatest transition for an ad of all time

    • @IzLidk
      @IzLidk ปีที่แล้ว +30

      It's actually what made me stay through the sponsor instead of skipping it lol

  • @diggoran
    @diggoran ปีที่แล้ว +1994

    The old dude didn't fail twice. He met his goal of causing a scene, and didn't have to pay a cent for it. Complete success.

    • @user-ky8du8lk7l
      @user-ky8du8lk7l ปีที่แล้ว +108

      Yep. That guy didn't want single scoop of icecream when he walked in.

    • @p-__
      @p-__ ปีที่แล้ว +5

      My farts are better than Ice Cream Sandwich’s farts.

    • @Mattriix
      @Mattriix ปีที่แล้ว +38

      He didn't pay a cent because he didn't get anything, he caused a scene but embarrassed himself in front of others when someone reasonable made it impossible for them to continue their rant and therefore no more attention for the lonely old man

    • @diggoran
      @diggoran ปีที่แล้ว +33

      @@Mattriix he’s probably so self assured that he wasn’t embarrassed, he just fully played his hand and then went to go find a new thing to cause a scene over

    • @minsugagenius7
      @minsugagenius7 ปีที่แล้ว

      Ye and embarrassment

  • @lukebonser4899
    @lukebonser4899 ปีที่แล้ว +1304

    A good way to deal with customers like this that rant at you while refusing help is to just ask them directly what they want you to do, like what the owner of the ice cream shop did. It made the old guy realise that he was getting nowhere because even he didn't know what he wanted from them at that stage, so the only thing to do was to just leave awkwardly.

    • @Chococat6649
      @Chococat6649 ปีที่แล้ว +116

      I’ve had to do this several times; a customer is complaining to me about something, so as soon as I can get a word in, I immediately tell them their options and apologize for whatever upset them. Several times I’ve gotten the “oh, I don’t want you to do anything about it. I just wanted to tell you something was wrong.” *Huh?!*

    • @cheesypies
      @cheesypies ปีที่แล้ว +44

      Why are people like this i can never understand

    • @fanime1
      @fanime1 ปีที่แล้ว +42

      I did this and got fired anyway. Just a warning that it might offend the Karen even more to do this. However, if you have a good manager, which I didn't at the time, I'm sure they'll take your side.

    • @gingermedman8509
      @gingermedman8509 ปีที่แล้ว +30

      Similarly, is baffles me how often people are dumbfounded when you simply ask them "why?". Like they never even try to think about justifying their actions or beliefs, just letting raw emotions rule them, and when you expose that they immediately feel stupid.

    • @SakuraMoonflower
      @SakuraMoonflower ปีที่แล้ว +18

      In my experience, people like this just want to vent and be mad and they don't want to be helped as they're only interested in sh***ing all over the customer service rep they're actively abusing.

  • @aidenjones4086
    @aidenjones4086 ปีที่แล้ว +65

    I love how it cuts off as "repeat after me violence"

    • @Hellysal
      @Hellysal 3 หลายเดือนก่อน +1

      I laughed hard when this happened 😂

    • @eleSDSU
      @eleSDSU 2 หลายเดือนก่อน

      Wow, you must be an awful person. Never kick down, always punch up.

  • @deadeyecf5315
    @deadeyecf5315 ปีที่แล้ว +541

    I’ve worked in retail for 5 years now and if there is one thing I’ve learned it’s that if you want good service be friendly and respectful to the employees. I myself and most of the people I work with currently will do anything we can to help you if you are polite. You start giving us a hard time and forget it.

    • @ya64
      @ya64 ปีที่แล้ว +26

      I think everybody should have the experience of working in some customer-facing job just to better understand that sometimes, things just don't go well and you need to be patient and understanding with the people that are providing a service to you. It would make for a happier world.

    • @DragonNexus
      @DragonNexus ปีที่แล้ว +7

      All depends on the management. I've had times when I've given the rude customer what they want because, despite upholding policy, I know if a manager comes down they'll overwrite me and tell me off for wasting their time when I could have handled it myself.
      Might as well save time and a tongue lashing at that point

    • @tribalismblindsthembutnoty124
      @tribalismblindsthembutnoty124 ปีที่แล้ว +4

      That is what I tell my customer service. I tell them that they do not have to put up with a single bs thing out of a single customer. They can hang up, walk away, refuse to answer, block them from the page, etc. Given the choice, they often just deal with the person the way that person needs to be dealt with. They are in that unique situation and have common sense and know what needs to be said and done. My customers allow me to continue to do business, but I am responsible for the experience my employees have. I cannot let people just abuse them.

    • @lilacpenguin5329
      @lilacpenguin5329 ปีที่แล้ว

      I'm curious to know how to make things better :/
      I was waiting in line and there was a mother ahead of me. I had like, 10 things in my cart. The mother ahead of me had her whole entire cart full of lots of stuff, but the cashier was almost done. He stalled and stalled for at least 10 minutes, wasting the mother's time until another cashier took over. (She blasted through all of the mother's stuff and then my stuff and I was out in under 2 minutes i swear lmao she was a champ.) By this time, three other people were waiting behind me.
      I had him before a few months prior. Like I normally do, I said nothing while I put my stuff on the conveyor belt, hurried through the checkout process and hoped I wasn't bothering anyone. The cashier trash talked the magazine I bought.
      It was really obvious he didn't want to deal with me in both instances. I 100% get that a cashier's job is HORRIBLE and EXHAUSTING. One time this other cashier accidentally dropped something while he was rushing through my stuff and he asked if I wanted to replace it but I said "no that's okay, that's fine."
      I literally don't do or say anything and I don't really care the state of my items, just as long as I get out of checkout alive with all my stuff because checkout causes me anxiety. Juggle my items for all I care and kick-box me out of the line, I just want it done and over with and I want to get out of the way as soon as I can, just like the cashier does.
      What did I do that was so offensive and wrong to this man? What do I need to do to make sure I don't piss off another cashier where they hold up a line by stalling? Sometimes I wish I could say sorry to this man that I exist and that I'm sorry that I have to eat. We're all struggling to get through life and If I didn't have to, I would never go to the store or bother cashiers ever again.

  • @CookieJarOfficial
    @CookieJarOfficial ปีที่แล้ว +5920

    this is the only guy that can keep my attention through a sponsored segment

    • @AK_Productions500
      @AK_Productions500 ปีที่แล้ว +18

      Th2 vid was uploaded 1 minute ago?

    • @CookieJarOfficial
      @CookieJarOfficial ปีที่แล้ว +76

      @@AK_Productions500 i watched his other ones and the sponsored segments are absolute fire

    • @serial.designation.V.X3
      @serial.designation.V.X3 ปีที่แล้ว +10

      real

    • @Gaminating
      @Gaminating ปีที่แล้ว +9

      NakeyJakey has great ones too. Love the recurring attorneys at law bits.

    • @SpaseAxolotl
      @SpaseAxolotl ปีที่แล้ว +4

      Yeah relatible

  • @CarrieTooTired
    @CarrieTooTired ปีที่แล้ว +809

    Whatever Tony's doing as a customer... we need more of that in this world 🥺

    • @georgeh5075
      @georgeh5075 ปีที่แล้ว +11

      I think Tony might be running a protection racket

    • @DukeApples
      @DukeApples ปีที่แล้ว +12

      Have a guy once a year walk into our store and just tip the entire staff 500$ (to be split)

    • @TheEepyMagi
      @TheEepyMagi ปีที่แล้ว +9

      Sometimes all it takes is a customer to smile and say "you have a nice day, got it?" Or something along those lines to make work better. Thanks tony :]

    • @TonY_-.
      @TonY_-. ปีที่แล้ว +4

      Appreciate it

    • @LunarTFM
      @LunarTFM ปีที่แล้ว +4

      @@TheEepyMagican confirm, once I told a worker at Chili’s “you can do it, I believe in you” and she told me “thank you, that gave me the strength I needed to finish my shift”

  • @VanguardJester
    @VanguardJester 6 หลายเดือนก่อน +33

    "People got way too used to saying whatever they want without getting punched in the face." -mike tyson

  • @RyderMK
    @RyderMK ปีที่แล้ว +737

    0:04
    If a customer would groove like that, then I’d ask them to be my friend

    • @CardiganGirl.
      @CardiganGirl. ปีที่แล้ว +5

      underrated comment

    • @ILoveKingClawthorne
      @ILoveKingClawthorne ปีที่แล้ว +1

      Pin this comment!!

    • @therealtoast.1
      @therealtoast.1 ปีที่แล้ว +2

      @@CardiganGirl. overrated

    • @HBAnimations
      @HBAnimations ปีที่แล้ว +5

      @@CardiganGirl. IT. HAS. BEEN. 15 MINUTES. THEY HAVE 185 LIKES NOW, LIKE WAIT 6 MINUTES

    • @IdentifiantE.S
      @IdentifiantE.S ปีที่แล้ว +1

      Goat 👑

  • @statesofgracie
    @statesofgracie ปีที่แล้ว +365

    man Tony is the best. last time he stopped in I asked him how he was doing and he pushed me to the ground, kicked me in the liver, spat in my face and said “don’t ever soil the air with your words again you worthless excuse for a life form”. what a jokester! made my day

    • @azuroslazuli6948
      @azuroslazuli6948 ปีที่แล้ว +14

      …Who hurt you???

    • @joel-uw2lg
      @joel-uw2lg ปีที่แล้ว +33

      ​@@azuroslazuli6948 its pretty clear its Tony
      Let's beat him up evil Tony we can't let him ruin the name of good tony

    • @eishitbalyan1904
      @eishitbalyan1904 ปีที่แล้ว +11

      When did I do that?

    • @joel-uw2lg
      @joel-uw2lg ปีที่แล้ว +10

      @@eishitbalyan1904 nah it was your evil clone

    • @arrrnora
      @arrrnora ปีที่แล้ว +2

      Masochism.

  • @Altsncro
    @Altsncro ปีที่แล้ว +624

    Honestly, would love if Andy just did these. Animating crazy reddit stories, not barging into a icecream store as a oldman and make a tantrum.

    • @p-__
      @p-__ ปีที่แล้ว

      My farts are better than Ice Cream Sandwich’s farts.

    • @girl1213
      @girl1213 ปีที่แล้ว

      @@p-__ Nice bot message

    • @goose93
      @goose93 ปีที่แล้ว

      ​@@p-__ what are these bot messages now?

  • @Spextrum1
    @Spextrum1 4 หลายเดือนก่อน +21

    i like how icecreamsandwitch either kills the viewer or gives them a blanket and snack

  • @AhmedHussain-ju6xd
    @AhmedHussain-ju6xd ปีที่แล้ว +500

    As a retail worker, I can confirm its always great to see tony😎❤️

    • @TheBrickWhisperer
      @TheBrickWhisperer ปีที่แล้ว +2

      Ayyyyyyyyyyyyyy, it's Tony!

    • @hmpang4996
      @hmpang4996 ปีที่แล้ว +1

      Heeeeey! It's Tony!

    • @Shinesprk
      @Shinesprk ปีที่แล้ว +1

      EYYYYYYYYY TONEEEEEEEEEEEEEEEEEEH

    • @Stapybfbfan
      @Stapybfbfan ปีที่แล้ว +1

      EBHH TONY TO

    • @p-__
      @p-__ ปีที่แล้ว

      My farts are better than Ice Cream Sandwich’s farts.

  • @olivevista5086
    @olivevista5086 ปีที่แล้ว +906

    i love the good customers, they’re such a relief from the bad ones

    • @FrostTurnip
      @FrostTurnip ปีที่แล้ว +9

      I swear the bad customers never showed anyone respect when young but demand respect now.

    • @strikedoom8951
      @strikedoom8951 ปีที่แล้ว +4

      Too bad they all get purged by old men who are insulted they have to order kids size when they want a kids size

    • @etirobi8845
      @etirobi8845 ปีที่แล้ว +5

      We do love the Tony's of this world

    • @Verchiel_
      @Verchiel_ ปีที่แล้ว +5

      I know this is a stretch but
      While i've not had any actual social service worker experience, i have done a looooot of tech support for people trying to mod a game.
      And my god, meeting people who read the stuff you tell them to, and actually put in the effort to learn.
      It's such a breath of fresh air.

    • @DragonNexus
      @DragonNexus ปีที่แล้ว +2

      The relief upon sering a nice customer is palpable. Like "Oh thank God you're here"

  • @Waffles4903
    @Waffles4903 11 หลายเดือนก่อน +49

    Tony is a certified legend.

    • @Grayson-tk5hn
      @Grayson-tk5hn 5 หลายเดือนก่อน +2

      TOOONNNNYYYY

  • @i5usko
    @i5usko ปีที่แล้ว +531

    I Love the dead inside and nobody's home look of all his viewers. He really captures the essence of us there.

    • @Voltar69
      @Voltar69 ปีที่แล้ว +6

      I read this comment so wrong.

    • @heyindiegamer7831
      @heyindiegamer7831 ปีที่แล้ว +6

      Totally my one brain cell 24/7

  • @AhmedHussain-ju6xd
    @AhmedHussain-ju6xd ปีที่แล้ว +1126

    Its honestly amazing that your managerr actually stood up for you like kudos to that guy

    • @Bestseabass
      @Bestseabass ปีที่แล้ว +22

      I know right. So many people would have gotten fired lol

    • @brendanrudell9559
      @brendanrudell9559 ปีที่แล้ว +47

      Honestly I think it’s kind of the bare minimum if the customer is being unreasonable.

    • @jonathanolsgaard5697
      @jonathanolsgaard5697 ปีที่แล้ว +4

      yes, wonderful managerr

    • @the_jingo
      @the_jingo ปีที่แล้ว +16

      Owner not manager they’re vastly different

    • @chocolatemilkman680
      @chocolatemilkman680 ปีที่แล้ว +14

      it says a lot about this society where doing the bare minimum of human etiquette is considered really nice

  • @rickaaayyyhoffman4893
    @rickaaayyyhoffman4893 ปีที่แล้ว +707

    Pretty much my favorite thing about being a manager is being able to just end these kind of interactions. I feel so great just telling someone that they can just leave, or that they don't have to come back again.

    • @dancurtis3929
      @dancurtis3929 ปีที่แล้ว +29

      I am not a manager and I do this anyways.

    • @Silneth
      @Silneth ปีที่แล้ว +29

      Good on you, years ago I worked in service industries for a couple different managers who were the opposite; they'd completely invalidate the suffering I'd had to deal with and totally kiss the idiot's ass. Nice job sticking up for your employees 👍

    • @sleepysartorialist
      @sleepysartorialist ปีที่แล้ว

      @@dancurtis3929 lol same

    • @dergrat
      @dergrat ปีที่แล้ว +14

      "Can I speak to your manager?"
      "I am the manager."

    • @XCHDragox115
      @XCHDragox115 ปีที่แล้ว +5

      The world need more managers like you. Some customers can be scary as hell and you’re there to protect us! Thank you!

  • @lavaos
    @lavaos 8 หลายเดือนก่อน +40

    you know its a good day when Tony pulls up

  • @Eeveni
    @Eeveni ปีที่แล้ว +504

    I think the weirdest interaction I had working in food service was when I delivered food to an old couples table and when asked if they needed anything else, the woman hissed at me. I think I just stood there for a few seconds, said “have a nice meal” and left. I was so confused about that and still don’t know why she hissed at me.

    • @genericname2747
      @genericname2747 ปีที่แล้ว +143

      Be nice to her, she was a cat turned into a human and this was her first time out in public

    • @Aurumfae
      @Aurumfae ปีที่แล้ว +9

      Eww 🤢 why hiss?!? She a parseltongue or something…?

    • @czpiaor
      @czpiaor ปีที่แล้ว +53

      I had this happen to me once. Turns out she said thanksssssssss because she had lisp or something.

    • @angelamorpheus1904
      @angelamorpheus1904 ปีที่แล้ว +58

      She could have had dementia or something. Still, it's very difficult to know how to react in a situation like that. We're used to people being more or less polite, so when they do something really rude or weird, it just makes you feel bad, regardless of their reasons.

    • @p-__
      @p-__ ปีที่แล้ว +5

      My farts are better than Ice Cream Sandwich’s farts.

  • @KaienKuran
    @KaienKuran ปีที่แล้ว +722

    As someone who worked in customer service: some people go into shops/call hotlines *just* to argue. 100% this dude didn't even really want icecream lol

    • @dingalingdongly
      @dingalingdongly ปีที่แล้ว +63

      Yep 👍. When some people feel lonely or powerless and then try to take their emotions out on anyone they can. Which inevitably makes people want to spend less time with them. It's sad.

    • @RadiantSharaShaymin
      @RadiantSharaShaymin ปีที่แล้ว +20

      Like the prank callers that just about made one of the MODs (Manager on Duty) where I worked loose it, we were super busy and that stupid phone wouldnt stop ringing for probably 2 hours

    • @Fathom732
      @Fathom732 ปีที่แล้ว

      This ladies and gentlemen, is why society is kind of broken.

    • @DragonNexus
      @DragonNexus ปีที่แล้ว +8

      ​@dingalingdongly and his legacy when he dies will be to be remembered as the story, miserable old man who wanted everyone's time.
      This is what he wanted to spend his precious last few months doing.

    • @girl1213
      @girl1213 ปีที่แล้ว +8

      @@RadiantSharaShaymin I've seen businesspeople unplug their phones because of callers like this. It sucks for the actual customers, but the business employees have a right to not be harassed by people who are seeking to make other people's lives miserable just because they think if they do that they'll feel better.

  • @koalafication1018
    @koalafication1018 ปีที่แล้ว +203

    I loved the manager in that story. Told the man to respect the workers and then asked him what he would like that would make him happy

  • @lasercraft32
    @lasercraft32 3 หลายเดือนก่อน +8

    4:03 I didn't clap, but I was thinking "WOOO YEAH THAT'S WHAT YOU GET! THAT'S WHAT YOU GET!" Absolute savage roast right there. Underrated for sure.

  • @schtaiv
    @schtaiv ปีที่แล้ว +210

    working in a cafe, can attest to tonys awesomeness and spirit-lifting presence

    • @CaptainChristmasYT
      @CaptainChristmasYT ปีที่แล้ว +4

      honestly sometimes the tony thing feels like an inside joke when your new somewhere, you just accept it and try to get to know them and stuff...

  • @amandaduckett3093
    @amandaduckett3093 ปีที่แล้ว +146

    I worked at a hardware store for a few years and the best part about it was dogs were allowed!!! We had many regulars ranging from perverts to plain old assholes to prostitutes getting snacks and nice old ladies (I live in a rough neighbourhood if you couldn't tell lmao) Everyones fav customer was a guy who came in almost daily and he'd bring his dog with him. Can't remember the dogs name but it looked like a border collie but all white and was the sweetest most well behaved dog I've ever seen. She followed him without a leash and whenever he'd come to checkout he'd tell her to say hi and she'd either stand up at the counter or walk around to our side of the till so we could greet her. The highlight of everyones day!!

    • @Lara-vo6rp
      @Lara-vo6rp ปีที่แล้ว +13

      aw ty for sharing that

    • @angelamorpheus1904
      @angelamorpheus1904 ปีที่แล้ว +6

      They both sound _awesome._ I bet he was really good to her; she sounds like she was a calm, happy dog.

    • @p-__
      @p-__ ปีที่แล้ว

      My farts are better than Ice Cream Sandwich’s farts.

  • @anjelloproductions
    @anjelloproductions ปีที่แล้ว +213

    Ice Cream: “If you want to stand up for an employee… repeat after me!”
    Ice Cream: *VIOLENCE-*
    That cutoff was INSANE💀

    • @MadiganinPeach
      @MadiganinPeach ปีที่แล้ว +4

      Was it a cut off tho 👀👀👀

    • @anjelloproductions
      @anjelloproductions ปีที่แล้ว +3

      @@MadiganinPeach you right. He said what he said😂

    • @acreator4268
      @acreator4268 ปีที่แล้ว

      ..so I should yell at the workers at the next ice cream store I stop by?

  • @MissJasmine305
    @MissJasmine305 9 หลายเดือนก่อน +13

    that intro to the ad was so funny i actually sat through the whole ad *and* subbed

  • @birthstone3535
    @birthstone3535 ปีที่แล้ว +145

    1:51 I've worked in a doctor's office for quite a while, and yes...people do that. One time we had a guy literally GOING BLIND because he refused to do anything his doctors said. But he would always come back a few months later to complain about his problems.

    • @atimelongforgotten5166
      @atimelongforgotten5166 ปีที่แล้ว +6

      Geez you'd think the fear of going blind would make him comply atleast to some degree,that's not even stubbornness at that point,that's just reckless and dumb

    • @birthstone3535
      @birthstone3535 ปีที่แล้ว +7

      @@atimelongforgotten5166 It was. He came in complaining about headaches and his vision getting worse. He walked out mumbling about how he didn't trust doctors. When I was taking some photos of his eye I thought I screwed up a few times before realizing that they really were just that bad. It's supposed to look red, green, and veiny. It was just black and white static.

    • @jessicasaldana3793
      @jessicasaldana3793 ปีที่แล้ว

      What in the world 👁👄👁️

  • @BiteyMax
    @BiteyMax ปีที่แล้ว +425

    I guess I should comment here... This is my story from Reddit and I can validate all of it. Huge shout out to Ice Cream Sandwich as you made this way more entertaining than I did.
    I notice a lot of people in the comments giving kudos to the owner/manager. I can vouch, he was a great guy and defended us to the death. After this incident he sat me down and told me "the next time someone complains about how things are done here tell them the owner has an asking price for the store and if you want to pay it, you can make the decisions".
    The store was sold and he is now retired, but I have a lot of memories from there!

    • @nyancat8828
      @nyancat8828 ปีที่แล้ว +22

      I guess someone found the asking price affordable xD

    • @DjokovicIsOurLordAndSaviour
      @DjokovicIsOurLordAndSaviour 10 หลายเดือนก่อน +3

      Huh, it never occurred to me that these aren't really guys stories.

    • @elliswebster7041
      @elliswebster7041 9 หลายเดือนก่อน +3

      ​@@DjokovicIsOurLordAndSaviourthe description says this is the first time

  • @ManyArmedMooseDei
    @ManyArmedMooseDei ปีที่แล้ว +575

    In Australia, there’s a strict policy of respecting employees. You can’t talk sh*t to hardworking customer service employees. And that’s how it should be. We respect you, you respect us. Also, tipping good service generously is always a good idea.

    • @Ectofish
      @Ectofish ปีที่แล้ว +30

      We need rules like that over here in America; but until then we're stuck kissing customers asses with our bot ass bosses

    • @thedudeabides3138
      @thedudeabides3138 ปีที่แล้ว +23

      "I'm Australia"....this made me piss myself laughing, and not in a "you're an idiot because you didn't put an n at the end of Australia" way, it's just the concept of a continent posting on a YT thread and being very proud of it!
      Good on ye Champ, you're a fhaaakin' Legend!

    • @Philosjutsu
      @Philosjutsu ปีที่แล้ว +13

      In many places that I worked, if someone is being disrespectful you can refuse their service and if they refuse to leave just call the police because they're probably on private property. If you're not a manager at all, then get a manager. You should have some extra patience while you're at work, but there is no reason to deal with someone as unruly as the old man in the video.

    • @ManyArmedMooseDei
      @ManyArmedMooseDei ปีที่แล้ว +1

      @@thedudeabides3138 me bloody autocorrect got Agro and changed “in” to “I’m” for some reason. Didn’t realize until recently because me brain autocorrected it as “in”. Also, Australia has a TH-cam account, so that’s cool.

    • @ThatSkykidJuno
      @ThatSkykidJuno ปีที่แล้ว

      jeez @@thedudeabides3138

  • @Hulk_Lover
    @Hulk_Lover 4 หลายเดือนก่อน +3

    "Tell me what will make you happy, and we'll do that"
    "No, I just wanna be mad😡😡😡"

  • @AutisticIndividuaI
    @AutisticIndividuaI ปีที่แล้ว +233

    >This is Tony
    >Tony is very chill
    >Tony doesn't argue about stupid things
    >Tony cares about everyone who is nice to him
    >Be like Tony

  • @cloudssoup7024
    @cloudssoup7024 ปีที่แล้ว +276

    The store-wide Tony appreciation is so accurate

    • @spirit5923
      @spirit5923 ปีที่แล้ว +12

      We had a guy named Bob who came in to our store. He knew everyone who worked there by name and he was so charismatic that you couldn't not love him. When our store closed down he tried to come in to say goodbye to everyone. Anyone he missed, the message was passed down by the workers. It was truly beautiful

  • @bethn2836
    @bethn2836 ปีที่แล้ว +394

    I've been dealing with a customer JUST like this old man all week! He keeps whining and complaining about his problems, but refuses to accept any of the completely reasonable solutions I offer him... Spoiler! It's my five year old son. So I guess the old man DID need the child size, because that's how he was acting.

    • @p-__
      @p-__ ปีที่แล้ว

      My farts are better than Ice Cream Sandwich’s farts.

    • @chocolateaddictedartist5924
      @chocolateaddictedartist5924 ปีที่แล้ว

      @@p-__ Interesting conclusion to make. Also what makes a fart "better"?

    • @strawberrysplitz1566
      @strawberrysplitz1566 ปีที่แล้ว

      I dunno. Smell? Length? Sound?

    • @cl2256
      @cl2256 ปีที่แล้ว

      That’s so funny

  • @billiboi122
    @billiboi122 4 หลายเดือนก่อน +5

    "I sentence you to be a side character in an Ice Cream Sandwich video"

  • @vestduck
    @vestduck ปีที่แล้ว +645

    Andy is one of the only people I have seen that can make a sponsor segment fun

    • @teamok1025
      @teamok1025 ปีที่แล้ว +26

      That guy in the cup screaming for help

    • @베이킹베이컨
      @베이킹베이컨 ปีที่แล้ว +17

      Fr I never skip his ads

    • @p-__
      @p-__ ปีที่แล้ว +5

      My farts are better than Ice Cream Sandwich’s farts.

    • @pigeon1017
      @pigeon1017 ปีที่แล้ว +3

      @@베이킹베이컨 SAME

    • @RikerWatts
      @RikerWatts ปีที่แล้ว +1

      You'll love FlashGitz then.

  • @belowfactual
    @belowfactual ปีที่แล้ว +192

    I love how Andy’s character lost his hoodie and became shorter and wider and his videos are so good I watch the sponsor ship

    • @daltondenton47
      @daltondenton47 ปีที่แล้ว +18

      He is the only TH-camr I don't skip the sponsor message. He makes them fun.

    • @p-__
      @p-__ ปีที่แล้ว

      My farts are better than Ice Cream Sandwich’s farts.

    • @peytonburnsed2196
      @peytonburnsed2196 ปีที่แล้ว +2

      @@p-__ prove it

    • @sonicpoweryay
      @sonicpoweryay ปีที่แล้ว +3

      @@p-__ very cool but who asked?

    • @starcraftgem
      @starcraftgem ปีที่แล้ว +1

      His arms tho

  • @SeanathanJohnathan
    @SeanathanJohnathan ปีที่แล้ว +512

    that feeling when you get to visibly watch an artist improve their artstyle and watch as they grow as a person

    • @p-__
      @p-__ ปีที่แล้ว +6

      My farts are better than Ice Cream Sandwich’s farts.

    • @32BitJunkie
      @32BitJunkie ปีที่แล้ว +13

      This was a different person's story animated by other people. Lol

    • @vixen_lovee
      @vixen_lovee ปีที่แล้ว +1

      the best feeling

    • @bowtiefrenchfry800
      @bowtiefrenchfry800 ปีที่แล้ว +1

      @@buisbo1240why you hating

    • @circle4602
      @circle4602 ปีที่แล้ว

      ​@Buis Bo I'm only one in 8 billion people so I don't think I'm wasting much

  • @LM-gm9yo
    @LM-gm9yo ปีที่แล้ว +6

    I also work at an ice cream parlour and there's a reallllllly old couple that are regulars and they're always so darling with me! I've been working there for 3 years now and every summer they come back a few times to enjoy some ice cream. Every time they come in for the first time of the summer I'm always delighted that they survived the winter :)

    • @williamthompson4761
      @williamthompson4761 2 หลายเดือนก่อน +2

      That took a dark turn...

    • @LM-gm9yo
      @LM-gm9yo 2 หลายเดือนก่อน

      @@williamthompson4761 Even darker turn: last summer the store closed down so I haven't seen them since :( I hope they're doing ok 😭😅

  • @goudafemale3620
    @goudafemale3620 ปีที่แล้ว +216

    This is the only guy that can possibly make every sponsor possible enjoyable.

    • @reddytoplay9188
      @reddytoplay9188 ปีที่แล้ว +2

      I recommend Internet Historian cause he also makes great sponsor segments.

    • @Chumplnator
      @Chumplnator ปีที่แล้ว

      @@reddytoplay9188 i reccomend LazyPurple he also does nice sponsor segments

    • @קעז-מענטש
      @קעז-מענטש ปีที่แล้ว +1

      The snail has my kids at gun point

    • @BobRossCat
      @BobRossCat 10 หลายเดือนก่อน

      Him and Gingerpale are the best at it

  • @garandalf7732
    @garandalf7732 ปีที่แล้ว +168

    There was a really tall black guy who was a regular at the store I used to work at, I can't remember his name, so let's go with Smith. Really nice guy, he always has a smile on his face and was just high on life. Every time he walked into the door he instantly made everyone's day better. I saw him in Kroger one time and had a similar but less professional interaction. I miss that guy

    • @idontneedaname318
      @idontneedaname318 ปีที่แล้ว +5

      Wholesome story thanks for sharing

    • @Lara-vo6rp
      @Lara-vo6rp ปีที่แล้ว

      aw ty for sharing that with us made me even happy aw

  • @gigilove15
    @gigilove15 ปีที่แล้ว +118

    I have a customer service story that still makes me laugh till this day:
    I used to work at a chicken place in my city. It was very popular and is always busy later in the evenings. It was Sunday, early evening, before dinner rush and a family came in with their two screaming children. At this point I went to lunch before dinner rush so my coworkers had to deal with them. When I came back I had no clue what was going on but these two little kids were coming up to the counter bawking at us like chickens. My coworkers and I ignored it, previously I guess, the children tried to get some stickers that the restaurant gives out to little kids. But the husband said that his children weren't allowed to have them. The children have been running around, screaming, crying, bawking, and throwing our straws on the ground because they weren't allowed to have the stickers. Eventually the husband gave in and tried to give them the stickers. My boss was already annoyed at the children so he told me not to give it to them. I tell the customer, " I am sorry, but I am not allowed to give you the stickers". The husband gets annoyed at me and tries to bribe me $20 to give him the stickers. I tell him he will have to speak to my manager. My manager comes out and tells him "he is not allowed to have the stickers." The wife has come up at this point and the husband starts raising his voice. My manager then says, "That he is sorry that he can't parent his children and that he is not going to award them for this type of behavior." In shock I hand them their food and they walk back to their table. We giggle and say "Nice job" to the manager. Then the husband comes back with the food 5 minutes later and shoves it over the counter and spilling it everywhere. The husband then says that he wants to speak to the manager and wants his name & owners number. My manager comes out and says yeah I'll go get it. He pivots in a circle and says "Hi I am the regional manager of this store and the owner what can I do for you?" The husband freaks out and complains about how disrespectful he is and how he will never come back there again. My manager says then ends it with "Okay have a nice day and don't come back". The family then dragged their screaming children out the door and I never saw them after that. Just to give context, my manager was one of the nicest people I've ever had the pleasure of knowing. He is so funny, kind, and overall a good guy. So when he did this and talked this way, my jaw dropped. After this incident, my boss door dashed us Starbucks just because of the sass we witnessed that day. This is definitely a core memory for me.

    • @jenniferpearce1052
      @jenniferpearce1052 ปีที่แล้ว +20

      Manager was parenting the dad the way the dad needed to parent his kids!

    • @jonathanv4275
      @jonathanv4275 ปีที่แล้ว +5

      W boss

    • @HickoryDickory86
      @HickoryDickory86 ปีที่แล้ว +5

      If we had societal standards for how children should behave in public (like we used to), and reinforced them where appropriate (like we used to), our society at large probably wouldn't be the steaming pile of $#!+ it is now.
      Kudos to your manager! Wish more would do this and not accept that kind of behavior in their establishments. Servers do reserve the right to refuse service.

    • @arvayahrozier4402
      @arvayahrozier4402 ปีที่แล้ว +4

      This is exactly the right way to deal with this. Do not give in to unreasonable demands and do not reward people (especially children) for misbehaving. Your manager is a lot better than me, by the way, I would have ordered them to leave the moment they came in with screaming kids. I am not going to allow your crotch goblins to cause a disturbance in my restaurant just becuse you can't parent them.

    • @fanime1
      @fanime1 ปีที่แล้ว

      ​@@HickoryDickory86 like we used to? Lol. Bad parents always existed. I remember being a kid in the '90s and still seeing parents letting their kids run around. And instead of the parents seeing anything wrong with their parenting, they blamed TV and video games. Before then, it was common for rich people to not even spend time with their kids and just hire nannies to raise them for them. Unless you're implying we should go back to beating children, to which I say, that says a lot more about you than it does about society. There are numerous psychological studies that show the negative effects of beating children. We've moved on from that and made it illegal for a reason.

  • @chmod1777
    @chmod1777 8 หลายเดือนก่อน +6

    Your sense of timing in your storytelling is so damn great; I'd be a fan just based on the audio alone.

  • @venomfan2020
    @venomfan2020 ปีที่แล้ว +164

    0:07
    Tony's a good person.
    We all need someone like Tony in our lives.

    • @lilacpenguin5329
      @lilacpenguin5329 ปีที่แล้ว +4

      someday when we grow up we all hope we become a tony

    • @Bingull.Jp.g
      @Bingull.Jp.g ปีที่แล้ว +2

      We all need a Tony in our life

  • @Just_a_commenter
    @Just_a_commenter ปีที่แล้ว +80

    Be the customer you'd like to serve at a job. Simple as that.
    Also, headbutting a subscribe button is good. Gonna headbutt it twice because I'm already subbed.

    • @RadiantSharaShaymin
      @RadiantSharaShaymin ปีที่แล้ว +5

      You've given words to that which I strive to spread across the land, I will quote this for the rest of my life

    • @Midnyte_Star
      @Midnyte_Star ปีที่แล้ว +1

      Wise words

    • @coolbunny
      @coolbunny ปีที่แล้ว +2

      Basically the golden rule.
      Sad that a lot of people can easily throw it into the trash, especially in a service situation.

  • @thegoldfishinsoup6391
    @thegoldfishinsoup6391 ปีที่แล้ว +261

    Today, a customer was yelling at me over the phone. I was only trying to help her. Unfortunately, I was telling her things that she didn't want to hear so she decided to let it out on me. It is good to hear that other people in the world think that there are customers that treat retail workers poorly. Thank you for posting this video today, I needed it.

    • @skedizzle
      @skedizzle ปีที่แล้ว +8

      God, customers are so annoying sometimes. I got one regular that hates me no matter what and actively finds reasons to talk to my manager. Like she got mad that I didn't ask her where she wanted her groceries to go immediately after saying hello to her and taking her money (drive thru grocery pickup). Totally redonk.

    • @fuzzyslipers611
      @fuzzyslipers611 ปีที่แล้ว +5

      I would’ve said something and then in the middle of my sentence hang up so it sounds like the call drops 💀

    • @p-__
      @p-__ ปีที่แล้ว

      My farts are better than Ice Cream Sandwich’s farts.

    • @skedizzle
      @skedizzle ปีที่แล้ว +1

      @@p-__ hell yeah brother

    • @AdventuresAwait123
      @AdventuresAwait123 ปีที่แล้ว +3

      Some customers think it's a contact sport, like they literally think it's fun to be a derk.

  • @dunes1
    @dunes1 ปีที่แล้ว +3

    imagine the old man was just gaslighting everyone at the parlor and didnt actually want ice cream but just wanted to waste peoples time for no reason

  • @jackalplays2745
    @jackalplays2745 ปีที่แล้ว +116

    The way that both the employee and the owner managed the situation was amazing, and your animation is always super entertaining and fun, Icecream!

  • @nerdoftheatre
    @nerdoftheatre ปีที่แล้ว +74

    4:34 That's how my boss is. We've had a few bad customers now and again, but luckily we don't get that many of them. He usually will say, "Well what can I do to remedy the situation?" Sometimes it's a refund, othertimes it's just redirection. It's worked in most situations I've seen.
    One time we had a customer that was wanting to buy something from us (they were a first-time customer). She yelled at ME because I asked her for the recipient's phone number, but she thought I was asking for the address again. I wasn't. Let her tire herself out and then asked for the phone number. Eventually we got to the item she wanted delivered.... She was so condescending the entire time. (But apparently being condescending was ok because she had owned a shop like ours before. Whatever.)
    My boss just told her that it's clear that things aren't going to work and gave the phone number to the other shop on town. Customer started backpedaling and my boss was like, "No, you insulted my employee and disrespected me. Have a good day." And hung up.

    • @AdventuresAwait123
      @AdventuresAwait123 ปีที่แล้ว +1

      Lady: Being condescending isn't wrong, it's just what you do.
      Future: you are doomed.

  • @SOMETHING12680
    @SOMETHING12680 ปีที่แล้ว +277

    "Stop using the word *disrespective* when you're the only one being disrespectful." 👏🏾👏🏾

    • @gracefrederick6633
      @gracefrederick6633 ปีที่แล้ว +11

      *disrespected, but close

    • @SOMETHING12680
      @SOMETHING12680 ปีที่แล้ว +2

      @@gracefrederick6633 k?

    • @nyancat8828
      @nyancat8828 ปีที่แล้ว +6

      @@gracefrederick6633 dude even edited it yet didn't fix it lol

    • @SOMETHING12680
      @SOMETHING12680 ปีที่แล้ว

      @@nyancat8828 I edited way before they ever commented..

    • @Jake-gs6yl
      @Jake-gs6yl 11 หลายเดือนก่อน +1

      ​@@SOMETHING12680don't worry, no one really cares about how you wrote something since they still understood. Nice comment btw

  • @andrew9360
    @andrew9360 3 หลายเดือนก่อน +2

    Patients indignantly rejecting bandaids that they definitely need actually happens. I work in an ER. People are bananas lol.

  • @simplicitylost
    @simplicitylost ปีที่แล้ว +219

    4:45 Plot twist: He actually _didn’t_ want ice cream!! 🤯 He just enjoys going into random establishments and berating employees about infantile nonsense.

    • @kristianjensen5877
      @kristianjensen5877 ปีที่แล้ว +21

      This probably isn't uncommon.
      Some people just wanna' complain because taking a crap on someone else makes them feel better.

    • @buggoooooooooooooooooooooooooo
      @buggoooooooooooooooooooooooooo ปีที่แล้ว +7

      @@kristianjensen5877 WHY IS THIS SO TRUE

    • @vincenttrigg4521
      @vincenttrigg4521 ปีที่แล้ว +12

      I LOVE that you said "infantile" because of the dude constantly being like "do I look like a child to you?" XD

    • @CherryAnime203
      @CherryAnime203 ปีที่แล้ว +5

      Imagine how much of a better place the world would be if those people don’t exist.

    • @p-__
      @p-__ ปีที่แล้ว

      My farts are better than Ice Cream Sandwich’s farts.

  • @gabrielresound
    @gabrielresound ปีที่แล้ว +57

    I love how the appearance of Tony turns everybody into a member of the mafia.

    • @arrrnora
      @arrrnora ปีที่แล้ว +4

      How can you resist those lushes sunglasses, just makes me wanna call an uzi a big fella.

  • @Meep24
    @Meep24 ปีที่แล้ว +59

    2:35 "This one feels sticky 'egh"
    Why do I love this sound, it makes me chuckle EVERY SINGLE TIME!

    • @pengiunanimatorguy
      @pengiunanimatorguy 11 หลายเดือนก่อน

      icecreamsammish sure is special

  • @nekomasteryoutube3232
    @nekomasteryoutube3232 6 หลายเดือนก่อน +1

    I try to be that good customer that people like.
    Because I buy beer often, the local beer store kinda knows me, and even the people that have moved to other beer stores, they recognize me and its like "HEEEEEY hows it been buds, long time no see" and I'm like "Dude, I havent seen you in ages! Where have you been! I miss you!"

  • @Dumthefunni
    @Dumthefunni ปีที่แล้ว +89

    The ending got me. I sat there for like 10 seconds waiting for him to say something else lol

  • @DudermanJensonHaeger
    @DudermanJensonHaeger ปีที่แล้ว +47

    2:04
    when i saw that face i knew it was sponsor time

  • @HeisenbergFam
    @HeisenbergFam ปีที่แล้ว +75

    You know Ice is talented when he can make you watch sponsored part of the video

    • @majesticmundanity
      @majesticmundanity ปีที่แล้ว +4

      what do you mean? he did that by putting a cup over us so we couldn’t skip

  • @MoonlitFantasies
    @MoonlitFantasies 2 หลายเดือนก่อน +3

    “Repeat after me: Violence-“ (cuts off) 😂

  • @artfuldodgerrr
    @artfuldodgerrr ปีที่แล้ว +48

    4:16 and eVERYONE CLAPPED
    YOU SHOULD'VE SEEN IT

    • @palmossi
      @palmossi ปีที่แล้ว

      Suuu

    • @Newpant
      @Newpant ปีที่แล้ว

      @@palmossi did you say OIL

    • @palmossi
      @palmossi ปีที่แล้ว

      @@Newpant no i said suuu

    • @Newpant
      @Newpant ปีที่แล้ว

      @@palmossiclick under comment

    • @prasadchennai94
      @prasadchennai94 ปีที่แล้ว

      Everybody clapped gotta believe it

  • @Sebbiiboi
    @Sebbiiboi ปีที่แล้ว +40

    4:24 me when I learned to whistle

  • @ultradude25yt
    @ultradude25yt ปีที่แล้ว +96

    0:14 >7 year old me at the family function

  • @shelseabrown8551
    @shelseabrown8551 10 หลายเดือนก่อน +2

    You didn't let me out of the cup when you were done talking about your sponsor 😭

  • @ThEpicFoxtrot
    @ThEpicFoxtrot ปีที่แล้ว +60

    I have to admit that I needed to watch the joke about the camouflage at 2:50 twice to understand it... the second time I laughed a lot

  • @JacksWorldAnimations
    @JacksWorldAnimations ปีที่แล้ว +68

    1:15 “I wanna be called Barnacle Man!!! And I want an adult sized Krabby Patty.”

    • @OrangeXJam
      @OrangeXJam 6 หลายเดือนก่อน +2

      don't forget the diet dr kelp

  • @sS0O0L
    @sS0O0L ปีที่แล้ว +282

    I love how everytime Andy animate a character representing *us* (his subscribers) he makes an emotionless empty-minded walking boi, which is only there to probably suffer from Andy's stick hands and then receive a comfy hug, followed by a punch in the face. Which is quite accurate, tbh

  • @Stary-the-starfish
    @Stary-the-starfish 6 หลายเดือนก่อน +3

    You know people like you're voice and humor when they want to watch your sponsor

  • @hedgethewedge
    @hedgethewedge ปีที่แล้ว +72

    Every time Ice Cream Sandwich posts a new video, a collective "yay" is heard throughout the world.

  • @Frostorm777
    @Frostorm777 ปีที่แล้ว +117

    *You know he’s good when you don’t want to skip the sponsor…*

    • @attackehh
      @attackehh ปีที่แล้ว

      Or you know.. if the game is good.

    • @damaan1243
      @damaan1243 ปีที่แล้ว +7

      @@attackehh don't even bother, the game sucks unless you're obscenely rich

    • @PiercingSight
      @PiercingSight ปีที่แล้ว +1

      I can't remember what the music in the sponsered segment is from. I know it from somewhere.

    • @kyanhamad
      @kyanhamad ปีที่แล้ว

      @@PiercingSight It's been driving me insane. Let me know if you find out where it's from.
      Found it. It's Bowser Jr's Airship Armada - Super Mario Galaxy

  • @Ichigonomu
    @Ichigonomu ปีที่แล้ว +91

    I love this video style so much! Not "wasting" time on fancy backgrounds and shadings and stuff, but rather putting all effort into the charming details in the expressions and animations! ✨ You can really see all the love and work that goes into the lil silly faces 💕

    • @p-__
      @p-__ ปีที่แล้ว +1

      My farts are better than Ice Cream Sandwich’s farts.

    • @christopherbergman7043
      @christopherbergman7043 ปีที่แล้ว +3

      @@p-__ I'll have you know you're wrong

  • @paracosmx
    @paracosmx 6 หลายเดือนก่อน +2

    An ice cream shop me and friend visit also has a size “‘kids cone “ 😭 we’re in our early 20s but imagine someone throwing a tantrum over an ice cream size like?? It’s still ice cream just eat it and enjoy your day 😭😭😭

  • @lilythearcticfox
    @lilythearcticfox ปีที่แล้ว +51

    4:54 Andy is a cannibal confirmed????
    Cause like, he's an *ice cream* sandwich... And he just licked ice cream

  • @OfficiallySnek
    @OfficiallySnek ปีที่แล้ว +71

    Violence is the answer, as Ice Cream Sandwich showed us here 0:41

  • @Logan-iw4ss
    @Logan-iw4ss ปีที่แล้ว +29

    The funny this is I think I know how you got the sound at 2:11
    Next time you get a glass of water, put the empty glass over your mouth and make noise.

  • @scusemesir9988
    @scusemesir9988 9 หลายเดือนก่อน +2

    My first job was a local ice cream shop, I worked the drive thru, and since it was a small place, this usually meant I took their order and made their stuff unless it was like a van of 20 kids. But this one lady comes through and asks for a small chocolate milkshake but not chocolate sauce in it, we usually put that in cause our choco shake was just soft serve chocolate, choco syrup/sauce thing, and milk and mix, but I did as lady wanted, choco soft serve and milk into a cup, I noticed it was more liquidy or not as viscous as a shake should be, but our policy was the same amount of milk per shake size, no change, so even though I put a bit more soft serve in, the choco syrup sauce thickened it a lot I guess, but again I didn’t mind, this is what the lady wanted, so I hand it to her, she takes 3 seconds to look and noticed it’s not as viscous as a normal shake, I explain our milk rule and why the shake would be like that and that that is what the lady wanted, she refused, so I made another, with the window open so she could see every step, I did everything the same, same product, she took a look, then legit threw the cup back at me and yelled “IM NEVER COMING HERE AGAIN, 1 STAR REVIEW FOR YOU!”
    Luckily my boss who was also the owner was also there the whole time on the main cashier spot cause it was the only seat in the shop and witnessed it all, she told me to not worry and that some people just can’t figure what they want, even if what they want isn’t feasible to their desires and get mad cause the world definitely revolves around them.
    But yea, one of my many stories from my 2 years of high school ice cream shop fun.

  • @yummyapplestroodle
    @yummyapplestroodle ปีที่แล้ว +35

    2:50 took me a moment
    and then I hehe'd

    • @jesusmendoza297
      @jesusmendoza297 ปีที่แล้ว +5

      For those who didn’t understand: it was camouflaged, so he couldn’t see it

    • @Dj-vrYT
      @Dj-vrYT ปีที่แล้ว +2

      Donk (ow)

  • @AliasEliahus
    @AliasEliahus ปีที่แล้ว +39

    i love how in these videos his audience is always in distress when the sponsor comes up but if you look at the play bar almost nobody even THINKS about skipping those segments

    • @junova7503
      @junova7503 ปีที่แล้ว +5

      He does a great job of injecting his humor into the otherwise bland ad. ZeFrank and a few others pull it off too and they're really a treasure.

    • @p-__
      @p-__ ปีที่แล้ว

      My farts are better than Ice Cream Sandwich’s farts.

  • @themudkipninja5772
    @themudkipninja5772 ปีที่แล้ว +78

    Damn I’ve gotta try that “what would make you happy” line more often. As a retail worker I genuinely don’t understand customer complaints sometimes.

    • @joeypoltergeist1147
      @joeypoltergeist1147 ปีที่แล้ว +4

      Same. Recently had a customer walk by me (I work in a grocery store stocking shelves) and decided to complain to me about there being too many ketchup options when she just wanted regular ketchup. I just awkwardly smiled and pretended to agree with her as I showed her where the ketchup she wanted was so she would hurry up and leave me alone.

  • @Lucifer_Abysseum
    @Lucifer_Abysseum 2 หลายเดือนก่อน +2

    if i was the employee i would have said something like "okay i'll give you a special small ice cream, but its gonna cost a little more than the child's size ice cream (cuz its Spppecial and Not For Kidzz)" and see how it goes. 50% chance it does the trick and i get a little more money for the ice cream shop.

  • @smtoonentertainment
    @smtoonentertainment ปีที่แล้ว +46

    The fact that Andy put a giant glass cup over the viewer is comedy gold 😂

  • @clarkjensen6883
    @clarkjensen6883 ปีที่แล้ว +55

    Poor guy was either very grumpy, or possibly suffering from an age-related mental disease. It's not uncommon that nice Grandpa who loves ice cream turns into yells-at-everyone (but still goes to the ice cream shop) old man once dementia sets in. :(
    Props to the employee and owner for doing their best to help the poor guy.

    • @PizzaHutCEO
      @PizzaHutCEO ปีที่แล้ว +5

      This dude was also likely alive before the civil rights movement, so it’s hard to say

    • @Aurumfae
      @Aurumfae ปีที่แล้ว +4

      I mean yeah that’s sad. But if your brain is too mush to be outside, your grandchildren need to put you on a leash or keep you at home or SOMETHING. No more outside unless he’s accompanied with someone…
      Cause old people like that suck. Idc what’s wrong with them.

    • @genericname2747
      @genericname2747 ปีที่แล้ว

      @@Aurumfae Would you believe me if I told you that this is something that medical professionals actually agree with? Because there are entire sections of nursing homes dedicated to keeping their clients with dementia (or other things that mess up your brain) inside and away from others.

    • @cractor6307
      @cractor6307 ปีที่แล้ว

      @@Aurumfae literally a mental degeneration problem? What's your excuse to be such a prick?

    • @derflerp538
      @derflerp538 ปีที่แล้ว +10

      Yeah, honestly it's not fair to them or anyone who has to deal with them. Sometimes people just plain need help, and that's okay. The problem arises when they're too prideful and too afraid to accept that help.

  • @sbastion8446
    @sbastion8446 ปีที่แล้ว +3

    0:25 That last "DAAEEUGH" got me everytime I watch this video

  • @TheLuckyJay
    @TheLuckyJay ปีที่แล้ว +28

    At my old job I worked at what was essentially dog daycare, and the amount of entitled people who would get SO upset when their unsocialized dog doesn't wanna play or do anything was ridiculous.
    I honestly felt so bad for a lot of the dogs there because it was always loud and unfamiliar to them. We even sadly had 2 cases where someone would drop off their dog and then just leave and never come back for them (they both were adopted by others who worked there thankfully)

    • @angelamorpheus1904
      @angelamorpheus1904 ปีที่แล้ว +6

      I can't imagine how someone can just abandon a dog. I recently lost both of mine to old age-related illnesses and it breaks my heart to think of how they would have felt if I never came back for them at the pet salon or the vet. No other animal has the capacity for cruelty and selfishness that a human does.

    • @thatoneguywho7834
      @thatoneguywho7834 ปีที่แล้ว +8

      ​​@@angelamorpheus1904 If you genuinely believe humans are the only animal capable of cruelty than my brother in Christ you need to watch a few nature documentaries. Nature as whole is a horrific place. Beautiful but horrific.
      Also sorry about your dog I know how much that sucks.

  • @Breadcrab027
    @Breadcrab027 ปีที่แล้ว +54

    This art style never gets old, it's so good!

  • @Anonymus-ih7yb
    @Anonymus-ih7yb ปีที่แล้ว +36

    2:24 I’ll give you free advice!!! Don’t waste your time on WarThunder. The progression through the tiers is slow even with premium and the currency payouts after a match are ridiculously low In higher tiers sometimes not even covering the repair costs of your vehicle. It’s to a point where players that spend thousands of hours and/or more than 1000$ stopped playing the game entirely.
    Edit: a bonus for returning players? Damn the snail seems to get desperate 😂

    • @crimson_ghibli
      @crimson_ghibli ปีที่แล้ว +3

      10 year veteran here.
      Yes.
      This guy is spot on honestly. War Thunder is a grindy pain.

    • @Anonymus-ih7yb
      @Anonymus-ih7yb ปีที่แล้ว

      @@crimson_ghibli I played the game after release for 2 years or so, then had a long break, came back a few months ago and was like “nah fuck that” 😂😂

    • @idaholana
      @idaholana ปีที่แล้ว

      That’s the reason why I don’t click on sponsorships. (Even nord VPN because I feel like with the amount of popularity it has. they might do some suspicious stuff on your computer so I’m not even gonna go to website)

  • @ladyjunela2411
    @ladyjunela2411 3 หลายเดือนก่อน +1

    Imagine walking into a Store and everyone pets you. Now I gonna say "EEEEEEEY" everytime I walk into a Shop

  • @SadKidMeow
    @SadKidMeow ปีที่แล้ว +27

    There is a rule treat others how you would want to be treated. Plainly some people just do not see employees as people and thats a shame 🥺

    • @Konpekikaminari
      @Konpekikaminari ปีที่แล้ว +1

      I remember one time while working tech support a customer told me "I'm human too!" and I had to physically stop myself from retorting with an unprofessionally snide remark,
      because you are damn right