How true. To mail a bulky item like that might cost $50 to mail, and K-Mart will send them a gift certificate back costing them a postage stamp to mail. These plans were great... for K-Mart.
Actually, it was pretty easy to use. In the case of larger items, the customer would be instructed to mail a portion of the electrical cord. I saw that happen on more than one occasion. I'd still never buy an extended warranty.
That blonde lady in the red jacket is so attractive! She looks like she would never even step foot in a K-Mart parking lot because she is too much of a classy dame.
She reminded me of Chynna Phillips! In the nineties, Kmart was a nice place to shop...not the boring, barely hanging on retailer you all know today. Kmart started to go really downhill about 2005-ish.
I find it amusing that the intro and outro are SO trying to be Rosie and Penny. And I love the early 90s Kmart signage package and how their stores looked! My favored Kmart in Carroll, Iowa moved to a brand new store in 1992 from their tiny store at the top of the hill, and it closed due to end of lease in 2017, not because of bad sales or anything, but because Eddie Lampert is a selfish person, and doesn't care about whether Kmart lives or dies...it's just another real estate transaction.
Yes it was craziest smart plan their. One time it was over 30 days snd I called the number and they told me just go it any near by Kmart and have it replaced with no questions asked but I need to bring the item. That was best warranty plan out their and 4 times repair deal goes to automatically to lemon law replacement.
I bought a candy bar back in '95 and I just found it in the back of my pantry. I want to replace it. I'll just call the number and I'm sure they'll gladly replace it.
But sir, that would be passed the 1 year term. You COULD buy another candy bar at KMART, open the package, take out the new candy, put the old "defective" one inside. Then return it and say it was opened and you didn't realize it when you purchased it "5 minutes ago"
Worked for a computer store in the early 1990's that bragged that their sales people didn't make commission on computer sales so there was no pressure to buy. They made commission on the extended warranty sales though!
Remember working retail. I stocked shelves but I remember the pressure on cashiers to sell credit cards to customers. What a joke. I loathe checking out and having some 17 year old ask me if I want to take an add I risk like of credit out. No, sweetheart. I’m not here to discuss my finances. I’m here to buy a mop.
College Debt Slavery-on kindle I thought the same till a garage I bought a used car from replaced a leaking exhaust manifold free of charge under their own warranty scheme
College Debt Slavery-on kindle Most warranty add-ons are a scam like buying a new television that likely won’t break until after the extended warranty coverage expires. Things like used car warranties are useful, especially if it’s an expensive luxury vehicle.
14:52 that's actually pretty accurate. The company got so desperate for cash they forced the employees to push these plans and credit card applications so much it was ridiculous. The cashiers hours were based on how many of them they sold. Even if they had no customers.
Why... WHY (!?) am i watching this at 9:45 pm on a work night? I work in medicine not retail this isn’t even relevant. And neither are VCRs,,,, and yet, 18-something minutes later here i am
Where can i find a kmart store any more. I miss shopping there. They had good quality items..i bought some 14 karat gold earnings. 15 years ago at Kmart and they look new still in great condition .they are only earrings i can wear pretty much without having a reaction
Even today, I might go to Target and when either me in the self-checkout, or a cashier scans an item, up may pop-up a message if I wish to purchase a better warranty. Sometimes I laugh when the warrant is $4.99 for a 9 foot extension cord.
This is how Kmart looked when I was in college. Good times thinking back going there to annoy those teenage workers, grabbing some quick food, and just plain having fun as a young adult...
I love how these old style videos will always say at the beginning: "This video is broken down into two sections." A 2018 person watching the video might scream, "JUST TELL ME!"
Fujitsu cash registers. Much faster than the later ones Kmart used until the end. But not all Kmarts had Fujitsus, some had NCR, some had IBM, all running the same software.
At the 3:00 mark, does this make any sense at all? "Hi, I'd like to buy nothing from KMart at a cost of $0.00 and please charge me a fee of $4.99 so I can get my $0.00 refunded to me as a replacement should anything happen" HUH?!?! It should have said for products costing $50.00 or less....(or for products up to $50)
@@AlexAzariya it's ok. I mean this whole video was a trip & almost everyone there was busted looking. The only ones that were better looking was red jacket lady & the Asian girl at the bicycle aisle.
what is no lemon protection does that mean if my lemons get damaged i cant go back to the store to get a refund how am i ever going to know if i will still be able to make lemonade with out having to use damaged lemons
This was around the time Kmart still had stores in Canada (which went bankrupt in 1998, stores sold to Zellers), Czech Republic and Slovakia (which were later sold off to Tesco around the mid-1990s when Kmart's American stores were in trouble...) and had a 51% share in the Kmart Australia joint venture since 1969 with Coles New World Supermarkets/Coles Group (which was since sold back to Coles-Myer in 1994) in addition to their core U.S., Puerto Rico, Guam and U.S. Virgin Islands stores.
We had Kmarts here in Canada for awhile until it got bought out by Zellers and that’s no longer in service after that got bought out by Target and that to is no longer in service in Canada it’s still in service in the United States where it’s actually doing better. Where I live in Saskatoon we only had one Kmart opened in the beginning of the 90s and state open until the late 90s when converted to a Zellers and that stayed until the early 2010s when it closed but the one that was Kmart didn’t go to Target like the other two in my town did that one sat vacant for six years until about a year ago when they put in some office space a fabric retailer a fitness gym and a Giant Tiger (a smaller type of department store) and two years before that they put in a blood laboratory
The K-mot shmot plan
Jersey Shores threw up in her mouth I think
Came back here just to read this comment again. NOW THAT'S K-MOT SHMOT
@@kz1000ps haha
Man I wanted to throw a VCR at her dumb head to make stop talking like that. It was a bad jersey accent w/ a lisp,they were shady for that😂.
Mahk's sister was out there doing Kmart videos when he was but a glimmer in his pop's eye.
The guy who bought the vacuum cleaner is probably going to pay more to mail it to Sterling, VA. than the cost of the plan.
Thats why only meatheads bought these plans
The odds of a new vacuum dying in one year was very rare. I never bought these plans 20 years ago or now
How true. To mail a bulky item like that might cost $50 to mail, and K-Mart will send them a gift certificate back costing them a postage stamp to mail. These plans were great... for K-Mart.
Actually, it was pretty easy to use. In the case of larger items, the customer would be instructed to mail a portion of the electrical cord. I saw that happen on more than one occasion. I'd still never buy an extended warranty.
Why am I watching training videos for various companies.....I wish 2020 would end
Because they’re interesting.
Amen I’m right there with you
Brings back memories of when i wasn't old and didn't have to work lol
@Scott Robinson I lost my job now so i have much time on my hands what would you like to talk about mate? 😅
@Scott Robinson 😅😅😅
Here are the differences between the Kmart Smart Plan and an extended warranty:
1. It's called the Kmart Smart Plan
And that's it?
@@boisegameshowguy Pretty much.
This is so real, store is empty like usual 🙈
I love how she’s standing in front of a display of Kraft Macaroni & Cheese dinners 👽
It's the cheesiest
That blonde lady in the red jacket is so attractive! She looks like she would never even step foot in a K-Mart parking lot because she is too much of a classy dame.
I would so like to see that woman take off her jacket.
Gedaman yeah, she needs a good sphankin!
I'd like to see the other end of her digestive tract than the one im looking at right now will all the dumb words coming out
She reminded me of Chynna Phillips! In the nineties, Kmart was a nice place to shop...not the boring, barely hanging on retailer you all know today. Kmart started to go really downhill about 2005-ish.
@@RolloTonéBrownTown That was a really really _really_ weird way of putting it . . . But same 😂
This is the most retro thing I’ve seen in awhile!
Kmart 𝘼𝙉𝘿 VHS...
I find it amusing that the intro and outro are SO trying to be Rosie and Penny.
And I love the early 90s Kmart signage package and how their stores looked! My favored Kmart in Carroll, Iowa moved to a brand new store in 1992 from their tiny store at the top of the hill, and it closed due to end of lease in 2017, not because of bad sales or anything, but because Eddie Lampert is a selfish person, and doesn't care about whether Kmart lives or dies...it's just another real estate transaction.
I remember when Kmart was thriving just as good as Walmart. Now sad to see them all getting shut down.
Yep, they got swallowed by the whale.
Yes it was craziest smart plan their. One time it was over 30 days snd I called the number and they told me just go it any near by Kmart and have it replaced with no questions asked but I need to bring the item. That was best warranty plan out their and 4 times repair deal goes to automatically to lemon law replacement.
"If you don't tell 'em, you won't sell 'em."
I want that on a shirt.
I bought a candy bar back in '95 and I just found it in the back of my pantry. I want to replace it. I'll just call the number and I'm sure they'll gladly replace it.
well, the Pantry was added in 1998 during the Big Kmart nationwide rollout, so you clearly didn't find it in 1995.
@@jackson5116 If it was only a candy bar, he could have got it at any Kmart by the register.
“These cheese and crackers come with a replacement plan for $10. Would you like me to add that on?”
But sir, that would be passed the 1 year term. You COULD buy another candy bar at KMART, open the package, take out the new candy, put the old "defective" one inside. Then return it and say it was opened and you didn't realize it when you purchased it "5 minutes ago"
Call the Help Line
This whole channel is pure gold. Thanks for all your work uploading these!
12:33 Short Kmart Employee: "It includes prevenatnanive maintenance"
12:37 Tall Kmart Customer: passive-aggressively pronounces it correctly "Preventative"
I will buy the Kmart smart plan.
Will you
@@pantegohummus8215 i fuckin wont
I don’t remember Kmart ever looking so clean
when I worked at kmart, most of the interactions were not even close to this
What was it like? Did you approach the customer and instead of saying can I help you, you said go fuck yourself? that would be a story lol
"You want that smart thing? You gonna buy the vcr or not lady"
It's crazy to see stuff like shelves of camera film and stuff we hardly see much of these days.
When I worked at K mart I remember they showed us this training video trip down memory lane
gearheadAbe I also remembered watching this video
Dang
the smart plan i had to push as a cashier at kmart
Ive been watching since 1990. Almost ready for work
Sure is fun to watch these old school training videos.
Yeah. Sure is swell.
Worked for a computer store in the early 1990's that bragged that their sales people didn't make commission on computer sales so there was no pressure to buy. They made commission on the extended warranty sales though!
Remember working retail. I stocked shelves but I remember the pressure on cashiers to sell credit cards to customers. What a joke. I loathe checking out and having some 17 year old ask me if I want to take an add I risk like of credit out. No, sweetheart. I’m not here to discuss my finances. I’m here to buy a mop.
Cool 🎨
The fourth time your product needs repair we call it a lemon.
Shade Green replace it with the other one right beside it.
Hey Mark, I just wanted to say thanks for posting all these great Kmart videos the past few weeks.
Man Mark, I miss those days
I miss Kmart
God I remember being trained on that when I worked at the super Kmart in Pennsylvania
Pictures or it didn’t happen
K-Mart Smart. :/
I just called the toll free number and it said it wasn't in service! WTF?!! What if I really had a k-mart smart plan and needed to talk to someone?!!
The VCR issue in the beginning could’ve been solved with a head cleaning cassette.
I hope some posts the training video from the mid-90s. It was fun to watch!
All warranties are a scam. Now you learned something today :)
College Debt Slavery-on kindle I thought the same till a garage I bought a used car from replaced a leaking exhaust manifold free of charge under their own warranty scheme
College Debt Slavery-on kindle Most warranty add-ons are a scam like buying a new television that likely won’t break until after the extended warranty coverage expires. Things like used car warranties are useful, especially if it’s an expensive luxury vehicle.
Depends on what the warranty is for to be honest
Not always. Depends on what it is
I sold a ton of these warranties back in the day. Oddly enough people buying pencil sharpeners most often bought the warranty.
How true. Try shopping at Target and sometimes these plans pop-up to buy when checking out for similar cheap items.
Lol, a K Mart product insured by AIG. Real winning combo 🤣
Yeah not to worry insured by the US taxpayer
14:52 that's actually pretty accurate. The company got so desperate for cash they forced the employees to push these plans and credit card applications so much it was ridiculous. The cashiers hours were based on how many of them they sold. Even if they had no customers.
wow
This wasn’t during the Kmart recession
Jokes aside this is better than best buy
Why... WHY (!?) am i watching this at 9:45 pm on a work night? I work in medicine not retail this isn’t even relevant. And neither are VCRs,,,, and yet, 18-something minutes later here i am
Me2. Strange world. VCRs are relevant to hipsters
Me too damn covid hoax
Because of the hostess with the mostest. The same as the rest of us. She’s definitely a vintage hottie. I wonder what she’s doing these days?
Mail returned products to Sterling, VA? I live like 5 miles away from Sterling and have never even seen a Kmart in this area.
Alex Baked it’s repaired by Ed’s junkyard and repair center 😂
Lord I worked for several companies in the 90s and remember training videos like this.
I will buy the Kmart Smart Plan....
Is she trying to do a bad Rosie O'Donnell impression?
It's a bad... something
It's a bad good fellas act😅. I mean what the fuck, they could've done a better job than those two dumbos.
The Kmart by me looks about the same today!
doubtful, they changed them all to the Big Kmart version at some point during the late-90's. Yours looks like the Big Kmart version.
Actually not ALL kmarts went to big k. 98%did but there were a few that didn't
Classic K-Mart Video
Wish I would have known this before I bought a new VCR last year
VCR 🙂
R.I.P. Kmart ☹
I wonder if Best Buy is next.
Could be. They have closed quite a few locations in recent years.
That video was painfully awesome.
I'm ready to sell some K-Mart Smart Plans now.
lol
I used to add them on old unsuspecting people when I worked at Kmart. I got a commission off them suckers.
Me too
I'd buy one from u daddy Sean 😘
This is the poster lady for “I would like to speak with your manager”
Ginger_Snap she’s also the type to never shop at a Kmart
And Lo, we called them Karen.
Where can i find a kmart store any more. I miss shopping there. They had good quality items..i bought some 14 karat gold earnings. 15 years ago at Kmart and they look new still in great condition .they are only earrings i can wear pretty much without having a reaction
@Clout Academy i would have to travel from sandiego to get to you guys lol
I have been to a Kmart that looks like this in Menominee, Michigan in 1995!
I miss Kmart. The last one in my area closed a decade ago.
That KMart was a very lively, vibrant store.
Umm I think they still use the same cash registers today
Can I get a replacement plan on a chocolate bar?
jawa64ify and terribly eaten
Yes sir just stop on down and explain what happened
It ain’t worth shit
Wendy O Koopa Replacement plan on $8 bag of Kit-Kat = $19.99.
I called 1-800-99K-MART... the number is no longer in service 😂😂
Lol!
Lovely stuff
"Derp, from Rental Tapes, broke the heads." Watch our for "derp"
Even today, I might go to Target and when either me in the self-checkout, or a cashier scans an item, up may pop-up a message if I wish to purchase a better warranty. Sometimes I laugh when the warrant is $4.99 for a 9 foot extension cord.
This is how Kmart looked when I was in college. Good times thinking back going there to annoy those teenage workers, grabbing some quick food, and just plain having fun as a young adult...
$200 a week for a part time job making $5.20 an hour.
😊
There are more people in this video than I've ever seen in a Kmart.
I used to push these all the time I got a commission on those suckers.
The commission was good.
literally all of them have kmart credit cards
You know how many times I was told no when asking
I love how these old style videos will always say at the beginning: "This video is broken down into two sections."
A 2018 person watching the video might scream, "JUST TELL ME!"
oh we yelled it then too my friend.
14:34 I wonder how many of those bikes ended up on Craigslist? Curb alert!! Free Kmart bike!
The person on the left at 0:26 reminds me of that Seinfeld episode with the woman who doesn't move her arms while walking.
What about the popcorn and ICEE machines?
That's what I was hoping to see! I can still smell the snack bar to this day
And the subs
I worked at Kmart we had smart planes on blank vcr tapes.
what was the commission per sale? Maybe a quarter?
Zero, you just get written up if you don't sell enough
Yep your right
Hey, if you happen to see this, do you happen to know about a training video from the 90s under the name K-Lumbo?
I wonder how many jelly sandwiches the repair people found in VCR's during this program.
Fujitsu cash registers. Much faster than the later ones Kmart used until the end. But not all Kmarts had Fujitsus, some had NCR, some had IBM, all running the same software.
At the 3:00 mark, does this make any sense at all? "Hi, I'd like to buy nothing from KMart at a cost of $0.00 and please charge me a fee of $4.99 so I can get my $0.00 refunded to me as a replacement should anything happen" HUH?!?! It should have said for products costing $50.00 or less....(or for products up to $50)
7:02 Human power? Well good my turnstile I used to force slaves move around in the dungeon to open the drawbridge is covered.
Big budget! How'd they get Penny Marshall??
what about service plans on blue light specials?
"Our merchandise is so cheap that you need to buy a new VCR every year.."
"I know there's pain... why do you lock yourself up in these chains...."
If ya don't tell em, ya won't sell em
That tomboy with the Microwave at 10:07 is so cute.
Dude no she wasn't, she looked busted the house. If anything, the lady w/ the short blonde hair is better looking than her😂.
@@therealladyk.hatake8400 I wrote this comment before I had finished the whole video. You were right lol.
@@AlexAzariya it's ok. I mean this whole video was a trip & almost everyone there was busted looking. The only ones that were better looking was red jacket lady & the Asian girl at the bicycle aisle.
Mark, is the host seen here a young Callie from the HSN network.
Denis Tarpinian yes
16:50
"Now here here's your contract"
-pulls out a 500 page book
The number still works
Turns down the plan, but still puts it on their KMart card. Win-win for them.
Do you like Hot Fudge Sundaes? Is it still hot out there? Did you catch a game last night?
what is no lemon protection does that mean if my lemons get damaged i cant go back to the store to get a refund how am i ever going to know if i will still be able to make lemonade with out having to use damaged lemons
If i lived back then, id just hold my breath until it was over
You will buy the Kmart smart plan! You will buy the Kmart smart plan! You will buy the Kmart smart plan! You will buy the Kmart smart plan!
She looks pretty
Did anyone notice the 2 male employees are named Dan??
And then it all came apart.
I think this plan violates consumer protection laws in like 49 states.
*Do I look like miss 'fix it'?*
This was around the time Kmart still had stores in Canada (which went bankrupt in 1998, stores sold to Zellers), Czech Republic and Slovakia (which were later sold off to Tesco around the mid-1990s when Kmart's American stores were in trouble...) and had a 51% share in the Kmart Australia joint venture since 1969 with Coles New World Supermarkets/Coles Group (which was since sold back to Coles-Myer in 1994) in addition to their core U.S., Puerto Rico, Guam and U.S. Virgin Islands stores.
Sign me up! LOL
I am sort of confused, if the item was free $0.00 I could've purchased a year warranty for $4.99
What's a VCAH?
We had Kmarts here in Canada for awhile until it got bought out by Zellers and that’s no longer in service after that got bought out by Target and that to is no longer in service in Canada it’s still in service in the United States where it’s actually doing better. Where I live in Saskatoon we only had one Kmart opened in the beginning of the 90s and state open until the late 90s when converted to a Zellers and that stayed until the early 2010s when it closed but the one that was Kmart didn’t go to Target like the other two in my town did that one sat vacant for six years until about a year ago when they put in some office space a fabric retailer a fitness gym and a Giant Tiger (a smaller type of department store) and two years before that they put in a blood laboratory
lol. Market Mall.