Hey there! This is a great question. We want you to be able to have a good experience with your LG dryer, especially so you can enjoy all of its awesome features smoothly! We have this helpful guide here: t.ly/DEkGB, which provides you with information on performing an installation test on your dryer. We're always here to support you at any time. If you have questions or need assistance, reach out to us on social media @LGUSSupport with your contact information. We'll be more than happy to help you out! ^Joslyn
We make every effort to provide the best support and resolution possible. To better assist you, we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter with the hashtag @LGUSSupport and the model and serial numbers of your washer. We are eager to assist you! ~Rita www.lg.com/us/support/contact
Hello! Why is my display not showing any cycle options and not turning on? The dryer itself is on & does start but I cannot see the cycle options displayed on the knobs screen. Please help! Thank you!
Hi Bella! We know how concerning it is that your dryer is not showing any display options. Can you try out these troubleshooting steps? www.lg.com/us/support/help-library/lg-monitor-troubleshooting-a-blank-screen-CT32009622-20153188064348. If this doesn't help, please send us a private message on social media using @LGUSSupport. ~Ave
Thank you for sharing this inquiry with us. To answer your question, there is a water source to add steam on this LG Dryer model. This kind of LG Dryer model uses what inlet hose connection for the source of water. For further reference, you can check out this link to see the owner's manual where you can read information regarding this LG Dryer model: www.lg.com/us/support/manuals-documents?customerModelCode=DLEX6700B&csSalesCode=DLEX6700B.ABLEEUS&category=CT10000011&subcategory=CT10000080 Should you need further questions, please send us a DM on Facebook or Twitter at @LGUSSupport and we will be happy to accommodate you. -Mishi
Hello there! Thank you for sharing the issue with us so we to get a better understanding of your dryer concern. To do so, could you send us a private message on Facebook or Twitter (X) using the handle @LGUSSupport containing the product details of your unit? We're here to assist you! -Ken
Hey there. "We love our LG dryers and want to help you love yours too. If this video didn't help, contact us for further assistance! Please private message us on social media @LGUSSupport. We're committed to doing everything we can to help you.". ^David
@@LGUSASupport I bought this washer/dryer set BRAND new. No issues with the washer. The brand new dryer also got brand new duct/coil and everything is set up properly and nice and neat. We've tried EVERYTHING. And you guys don't care about your customers lol all you care about is greed with making money. Otherwise you wouldn't continue to keep selling these defective Dryers. And that's not just me but PLENTY of people I've seen report the same issues and were told it's manufacturing issue. So UNLESS you're going to refund me EVERY cent I paid for this useless product AND provide me with an actual working Dryer then I have no reason to talk to any of you and EVERY reason to express my experience and warn every single person I can to stay away from making the same terrible decision I made in buying an LG Dryer
Hey there! We know that having dry clothes is crucial when dealing with laundry. We want to explore the options available to get your dryer working properly, improve your experience, and make things right. Please send us a private message on social media at @LGUSSupport so that we can discuss our next steps. We look forward to hearing from you! ~ Jupe
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How can I do the installation test? Can’t find an answer else where
Hey there! This is a great question. We want you to be able to have a good experience with your LG dryer, especially so you can enjoy all of its awesome features smoothly! We have this helpful guide here: t.ly/DEkGB, which provides you with information on performing an installation test on your dryer. We're always here to support you at any time. If you have questions or need assistance, reach out to us on social media @LGUSSupport with your contact information. We'll be more than happy to help you out! ^Joslyn
Can you provide a scenario in which a consumer wants the energy saver setting turned off?
We make every effort to provide the best support and resolution possible. To better assist you, we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter with the hashtag @LGUSSupport and the model and serial numbers of your washer. We are eager to assist you! ~Rita
www.lg.com/us/support/contact
Hello! Why is my display not showing any cycle options and not turning on? The dryer itself is on & does start but I cannot see the cycle options displayed on the knobs screen. Please help! Thank you!
Hi Bella! We know how concerning it is that your dryer is not showing any display options. Can you try out these troubleshooting steps? www.lg.com/us/support/help-library/lg-monitor-troubleshooting-a-blank-screen-CT32009622-20153188064348. If this doesn't help, please send us a private message on social media using @LGUSSupport. ~Ave
Were you able to fix the problem, I ran into the same problem and I’m not able to fix it
Same
It is important when using the dial display, all controls are a rest button and controls must not be pushed.
How does this add steam without a water source?
Thank you for sharing this inquiry with us. To answer your question, there is a water source to add steam on this LG Dryer model. This kind of LG Dryer model uses what inlet hose connection for the source of water. For further reference, you can check out this link to see the owner's manual where you can read information regarding this LG Dryer model: www.lg.com/us/support/manuals-documents?customerModelCode=DLEX6700B&csSalesCode=DLEX6700B.ABLEEUS&category=CT10000011&subcategory=CT10000080
Should you need further questions, please send us a DM on Facebook or Twitter at @LGUSSupport and we will be happy to accommodate you. -Mishi
Who is this person they picked to narrate? One of the LG execs’ grand-daughter? Wow.
My clothes are wet even after 4 dryer cycles. Not sure how it works
Hello there! Thank you for sharing the issue with us so we to get a better understanding of your dryer concern. To do so, could you send us a private message on Facebook or Twitter (X) using the handle @LGUSSupport containing the product details of your unit? We're here to assist you! -Ken
Davis Mark Robinson Michelle Garcia Patricia
ANYONE READING THIS PLEASE DO YOURSELF A FAVOR AND STAY FAR AWAY FROM LG DRYERS. IT'S ONE OF THE WORST PURCHASES I'VE EVER MADE!
Hey there. "We love our LG dryers and want to help you love yours too. If this video didn't help, contact us for further assistance! Please private message us on social media @LGUSSupport. We're committed to doing everything we can to help you.". ^David
@@LGUSASupport I bought this washer/dryer set BRAND new. No issues with the washer. The brand new dryer also got brand new duct/coil and everything is set up properly and nice and neat. We've tried EVERYTHING. And you guys don't care about your customers lol all you care about is greed with making money. Otherwise you wouldn't continue to keep selling these defective Dryers. And that's not just me but PLENTY of people I've seen report the same issues and were told it's manufacturing issue. So UNLESS you're going to refund me EVERY cent I paid for this useless product AND provide me with an actual working Dryer then I have no reason to talk to any of you and EVERY reason to express my experience and warn every single person I can to stay away from making the same terrible decision I made in buying an LG Dryer
Hey there! We know that having dry clothes is crucial when dealing with laundry. We want to explore the options available to get your dryer working properly, improve your experience, and make things right. Please send us a private message on social media at @LGUSSupport so that we can discuss our next steps. We look forward to hearing from you! ~ Jupe
There's no such word as "BU IN" your commentator needs to put her tongue to the top of her mouth to pronounce a "T". It's BUTTON