Troubleshoot S8610U Intermittent Pilot Ignition Module - Main valve doesn't open when pilot is on

[@flowc3598]

Great video. Having the same issue described

[@ResideoPro]

Hi, thanks for bringing this to our attention. For assistance, we recommend reaching out to the professional who installed it. If you're a contractor, feel free to contact our support team at 1-800-468-1502. -Jerry

[@ejosephsimon]

Question I have a Honeywell SV9501M2528 if I put the IGNITION SYSTEM CONTROL SWITCH to the off position my hot surface ignitor lights up but of course pilot & burner do not light, the switch being off prevents that, But then when I switch it to on inductor fan kicks on but hot surface ignitor never starts glowing? Is my Smart valve bad or could it be something else?
thanks..

[@ResideoPro]

Hi Eric, are you by chance a professional HVAC technician? -Paul

[@ejosephsimon]

No sir@@ResideoPro