Its not "too late". Make a list of new-car issues (all of them), make a service appointment, and they should be happy to get all those fixed. The dealer gets paid to do these things.
@@andrewdods2236 They get paid, and well, for warranty work. Should not be an issue. In cases where the dealer is responsible (collision or physical damage) they may drag their boots...
@@YouDontKnow-that In that situation they order new parts or pull the part from their stock. It's not a new concept. A bearing goes out in your wheel? Gotta get a new bearing. Can't just magic the microfragments of metal that got scraped away back into the bearing. On a side note, that battery cover is almost certainly going to have to be ordered. It's a part that's entirely exclusive to the F150 Lightning and it's almost impossible to get your hands on an entire truck, much less parts for one. That running board might have matching parts from another truck model, and the rattling will almost certainly get fixed during the trucks service when he brings it in for this stuff.
@@andrewdods2236 What are you talking about? Uninformed comments like yours are absolutely zerio help. The dealer gets paid very good by FoMoCo for warranty work.
All those issues can be taken care of by your dealer and warranty - if your dealer doesn't want to cover it, open a case with Ford. Even the door rattles, they'll take panels off and put felt and other items there to solve.
Yah I'm not sure why he thinks these things aren't covered. That's what the bumper to bumper warranty is for, use it while you have it. These aren't cheap and they need to fix production issues.
Was watching on Smart TV and came to the phone to post this exact thing. Make that service appointment. They need to see these issues to fix them in future trucks.
All the issues you are experiencing should be dealer fixed don't do anything to it as they won't touch it after you glue it pull anything apart take it back complain you paid money 1000 miles is nothing I drive that in 3 days Might even be better that you not complain but tell him to fix it
I have owned many Ford’s and those are all items that will happen with a brand new product line. Mark is correct, do not try to fix on your own, take it back and make them fix it.Ford Motor company pays the dealer to fix items that are under warranty. This all gets logged and that is how the factory improves the build. And who ever made the cheap panel, will be forced to redesign and give Ford replacements for warranty claims. As far as the software, I believe Microsoft wrote a lot of the software. If I were Jim Farley, I would immediately fire whoever hired Microsoft to build critical software for Ford! Many many bugs which are typical Microsoft!
My Lightning had the same tab missing on the battery cover. I noticed it loose on the day I took possession of the truck. They swapped it out from another lightning on the lot. So far, my truck has been amazing. Love the features, and quiet while driving. Just had a big software update which makes the truck even better. Ford has definitely kept up with the updates and really made a great vehicle.
4:20 Thank you for the video. I purchased a 2023 Platinum Lightning after visiting the dealer to buy the hybrid eco boost. Someone ordered and backed out, I’d never even heard of the Lightning and decided to give it a shot. After 6 months I have no regrets! I just need to lift it and put 35s on it and I’ll be set! One thing though… I have that annoying door rattle. Did you ever pinpoint or fix it?
If you're expecting perfection, you're going to be sorely disappointed. People are not perfect, and neither are the things they produce, no matter how much you paid for a product. That said, if it bothers you, ask if they'll cover it under warranty.
Great video. Glad to see somebody else who ordered an XLT. I'm taking delivery in the next few weeks of an XLT Standard Range, so I'll check and see if I have some of the same issues with the battery cover and the various rattles. For me the XLT is a great option because I want cloth seats and I'm not a fan of the 15" screen. I have the 15" screen on my Mach-E and it's a pain in the neck adjusting the HVAC and seat temperature without physical buttons.
Your videos are very helpful and I like your positive attitude. I'm at least a couple months behind you for my Lighting delivery (build week 8/22). Thank you for keeping us educated. Do hope Ford takes care of a few of those issues for you.
As usual, the quality you're producing here is awesome. I love how objective you are, and all of these "gripes" are totally valid, especially when you consider how much the vehicle costs. Once you update your Lightning, can you make a video about the new full-screen android auto experience? I thought I saw on Twitter that that was becoming a reality soon.
Thanks Joseph. Sometimes it's an TH-cam curse. Takes too long to make one video... LOL. So in the name of TH-cam I should get an Android! Haven't tried that yet but there are definitely some features that Ford navigation integration has over the phone app maps.
I don't strongly disagree however due to the variances of supply chains, microchip production, lithium sourcing et cetera the people who were fortunate to get a 2022 Lightning are financially, at this time, $10G to $20G ahead of the $2023 crowd with more standard options on the 2022s. At that price I'll accept a few cosmetic glitches. Those price hikes by the way aren't just a FORD issue. All manufactures have jacked the prices for the 2023's.
Thanks for sharing. You're taking it pretty well. With the dealer upcharges of 2-10 percent over MSRP to have to wait 6 weeks to get an appointment is rediculous. Good luck with the truck in the future.
Like all the others are saying.... it's not too late at all to bring it in and those issues are all covered. As a car owner, this is something you need to promote to new car owners! Any issues on a brand new car, within it's warranty is covered except for accidental damages or usual wear and tear (brake pads and such)
That running board is definitely covered under warranty if it's already warping like that, it's not "too late" just because you bought it. I'd take it back to the dealership and get it fixed.
It's an pickup. Not an piece of artwork. My 2020 F150 XLT has an recall of the wipers. Said they can fly off. They haven't and they work perfectly. Other little body look problems. Yet again. It's an pickup. It runs. I can go upto 700 miles on an tank of gas. 36 gal tank. Loaded. If I want the EV range. I take my 2004 Jeep Grand Cherokee. 12 gal tank. Same distance. 230 miles. Again, 30 and under have an hard time comprehending things. It's an pickup. Not an car. They don't build anything perfectly. Deal with it or just take it back. Buy an car. You want high prices. Buy an gas or diesel one. EV are cheap. F450 diesel is over $100,000 all because of the technology in it. Technology is mega experience. 30 and under demands technology. Your going to pay for it out of pocket. No technology is dirt cheap. And it works. Enjoy. I will be passing you down the road while you wait for an charge. Not trolling. Just facts.
Damn man, like you are a Beta tester for Ford. Great video, thank you for your to the point review of your specific issues. At this price point these issues should not exist, though it seems Ford has gone from Quality being job one to Quantity being job one the past few years.
None of what you're saying is relevant. It has the same technology and electronics as a regular F-150 the only thing that's working is the powertrain everything else is going to s***
The rattle near the dash is actually your side mirror interior cover. Just pull it straight off. It’s tabbed. Then snap it back firmly in place. That rattle will stop.
Just found your channel - AMAZING!! Subscribed. I’m not surprised there are so many bugs, but I am surprised at how many customers are having issues. Keep up the great work.
I test drove my local dealers demo the other day. I noticed the same thing on the passenger side running board. Seemed like a really annoying problem for an $80k Lariat. My wife's pathfinder rear door did the same thing as the frunk did for you. My teenager was trying to force it shut. For the price you paid all of your complaints are definitely valid. Hopefully they are addressed for you. P.S. I literally laughed out loud at "Bob, the Asian kid is opening his frunk again!" 🤣
I honestly wish they would forgo features like this to cut down on the price. Can we just have a truck that has manual windows, manual buttons, and non-automatic frunk rising? Just stick a radio and AC in there and we'll be happy. Less features, less things that break, right?
Check out the towing videos people are posting. He was towing a 1920s old truck and got 90 miles on a full charge. What's the point of a truck if you can't tow.
For everything that he showed in the video, the dealer should fix it. New cars/trucks come with a bumper to bumper warranty for all of these kind of issues. I cringed every time he said, it was "too late".
SEVLOG - you are able to HARD reset your FUD Lightweight by powering down , then Disconnecting the 12v battery , then reconnect the 12v battery , that should cycle the Frunk correctly.
I subscribed to your channel after getting a few minutes into this video - which had been suggested in my feed. Great quality and very useful. I went to your channel to check out what else you've done, and watched the video about purchasing from the dealership in Frederick. I'm in the midwest but know someone who recently purchased a Bronco Sport at (I think) the same dealership in Frederick. Your positive attitude and outlook come through in the videos, and it's really helpful. It helps buyers think about the things that can go wrong or unexpected surprises with the vehicle and purchase process. I look forward to supporting your work. Thanks again.
I have run into the same issue with the frunk. Pretty annoying. The only other thing I've experienced is that the 2nd level of auto AC blows harder than the 3rd level.
I also have a f150 lightning that was a leftover/mannequin. The battery door cover was also busted and the step bar plaatic/rubber cover is warped as well. But i do not have rattles
You justify your title very well. I see quality issues in most vehicles delivered now. Not just Ford. Not sure what happened with the manufacturing process? Ford must address all your issues via your dealer without a cost. Thanks for sharing
You can still take it to the dealer for ALL these things you mentioned. It's under warranty. None of these issues are "annoying" they are just regular assembly issues that go along with a vehicle being made 24/7 to meet demand. The dealer will fix ALL this stuff.
Thanks for the video, it's so frustrating when you're stuck between the dealer and manufacture. I was about to pull the trigger on F-150 Lighting, but the more I do the research, makes me feel I should wait until the very basic issues are resolved, ford needs authority over dealer to repair minor flaw within days, not 6 weeks out.
I am having an issue with toggling the Brake Coach on and off. It always says it is on. I am wondering if maybe I am experiencing a similar issue with the OK button. Have you heard of this ? I have car seats with one seat buckled so I am going to try your trick of unbuckling it and getting a pop up.
I have a similar issue with the driver's side running board. Mine has too much silicone underneath it and it's bubbled up. Appointment next week with dealership and also had 3 small scratches on the tailgate. Hopefully ford will resolve these issues.
Use that warranty as much as you can. Don’t do anything yourself. Not surprised by the issues you’re having. Hopefully you don’t have a major issue. I also wonder how you are dealing with charging
My running board is doing the same thing on the passenger side. Definitely a build quality issue. I would not try to fix. You have a number to bumper warranty. Let Ford replace it.
Beautiful truck. I work at a Ford dealership in California. I am more than sure your dealership will take care of that running board. It is a faulty running board. As far as the panel on your 12 V cover. You can get them to replace that as well.
Can you open the charge port door when your truck is locked? My Pro allows anyone to open it freely when locked. It should never open if is locked to avoid vandalism to your port. Another issue: it will not lock the charging plug, so anyone can just unplug your truck leaving you with no charge at all.
I have the same issue with the rubber on the running board only on the drivers side. The other issues I haven't experienced in my truck. One odd issue that I do have is a popping sound coming from the speakers by the driver when the "engine" and ignition are off. Also I have big time issues with the Ford App. many times it doesn't register the status of the battery while charging, doesn't update the status of the truck when I sign on. I know it doesn't have anything to do with cell coverage as I park the vehicle outside in a good cell coverage area. Other than that I love the truck!
My local dealer has a Lariat Lightning 2022 on sale for $117,000. I said that is high. He said the demand is high. So they mark it up $40,000 or so. This is used with under 1000 miles. Is there something wrong here?
As of the posting of this video there are over 100 online of customers that have backed out because of the bad sales practices. Lightnings are out there and available and don't you dare pay over MSRP
I don't have a Lightning, so I can't quite hang with you all yet...BUT, I have a 2021 F150 Lariat with the 5.0 engine. Where I can empathize with this video is the software bugs. My dual display will sometimes just decide to show other screens than what I last set it to (typically I'm on Android Auto maps on the left and music displayed on the right). I'll come back in the truck and it will just decide I want Settings on the large side and built in nav on the right. Also my dash display will sometimes decide on its own to display something other than what I last set it to. It's annoying, but just software glitches. Once, my dash display decided to just not turn on at all. Info display was good, but nothing on the dash - and that's my instrument cluster and everything. Not good and I don't remember what goofy combo of things I was doing when I started the engine, but the dash screen was definitely unhappy. Ford obviously likes to push its software out quickly. I guess they feel like they don't need to refine anything before release since they can do an Over Air Update later, as long as the vehicles get to market quickly.
I have no issues to report with my Lightning yet. I have just three hundred miles on it. But my dealer said if I notice anything, bring it in and they will take care of it.
I suppose the frunk acts the same as all the other electric rear hatches ford has in their lineup. You can stop it or force it with your hand and the electric strut will pause because of the pressure. But you manually close it and it resets, safety feature. Probably also can hold the close button on the frunk and manually open it to a certain height, release the button and it'll only open to that height the next time you press the button. The rest of it really doesn't have an excuse and Ford needs to take note and fix these issues.
I like your videos as you can tell I’m one of your subscriber. My reservation is sold out but M curious how much extra you pay for Lighting car insurance compared your ICE Ford pick up?
Make a list, take to your dealer that should at least have the 3yr/36,000 mile bumper to bumper warranty. Squeeks and rattles can be very difficult find sometimes. You may have to take a test drive with the technician who will be assigned to repair your truck in order to properly identify/duplicate the rattles/noises (because some service writers are good for being vague on describing those concerns, e.g. " rattle in the dash and/or rattle in the drivers door" so the tech may hear something different from what you maybe hearing.) you're having so that they can find it and correct it. For your selection controls, im sure Ford has numerous software updates aka "reflashes" to both correct the "ok" button and for your front hood operation. As for your lower step the dealer will probably just glue it back down. The battery cover may been damaged during the PDI they should cover that too under warranty. Good luck with your new truck. Happy motoring.
Hi. You look pretty in the driver seat.. nice. Would you give us an update on your Ford lightening? Will you consider purchasing a Toyota electric truck when it's available? Thanks.
LOL right? It's a tough call. The amount of time and effort it takes to deal with the service center has to be less than the amount of effort it would take me to fix it myself.
My biggest issues so far are with the app and the interface. Both are pretty clunky but should be easily solvable if they just put some effort into app dev. Honestly, they should have looked for devs with tesla app dev experience and tried to hire them.
The frunk "ISSUE" is not an issue. All cars with automatic hoods or tailgates can get in a confused state. You just manually close (as you did) it won't hurt it.
I would recommend finding a Good independent Mechanic/Bodyworker, I’ve owned a dozen new cars and I don’t trust a dealership to even do Oil Changes any more. Consider the "warranty" to maybe pay for a new Transmission, beyond that, they will just frustrate you hoping you’ll go away. The thing is, there is Less stuff to go wrong with the Hardware, and software is Not a dealership issue, so that leaves switches, sensors, wiring etc. So a good EV Mechanic should have (access to) the Diagnostic gear needed. It’s important to interview your future mechanic, to make sure of a commitment to specializing in the future of EV’s. Cheers from San Diego
Weird I got my F150 lightning in September and I haven’t had a single one of those issues that you’ve had. Although mine is a lariat and cost 72,000 MSRP plus TT&L.
The lightning that I looked at at the dealership here in Vermont had the same problem with the running board buckling up brand new truck the customer hadn’t even picked it up yet it is definitely an issue!
Excellent video, good things to look at when it arrives. I've been waiting on mine since June of 2021... I really hope Ford keeps their promise of providing the truck for the original MSRP promised as we roll into the 2023 model year. (I plan on ordering a Pro Trim)
battery cover panel is pretty flimsy. Same thing happened to me, on the same corner. Dealer replaced under warranty. I'm sure it's a common problem that they are aware with!
@SEVLOG They should be able to replace it under warrenty under “fit for purpose”. If it is dodgy and has broken then it isn’t fit for purpose. Example had a hole in my floor carpet of my truck from where my foot sits when driving After a bout a year. I followed up with the dealer and they eventually agreed that the carpet should not wear out in a year from normal driving. So I would think the same with your plastic panel.
Another issue I keep having is that my phone will not work as a key sometimes. I have start carrying the original key fob around with me. Does anyone else have this issue? If so, is there a solution?
My only dislike is the blue drive. It seems to have a magnetic attachment so when you are passing another vehicle it cheats towards the car in the other lance when it should cheat away from it on a curve. It’s scary as hell.
This is what happens when you rush a vehicle to Market and rely on upgrades all the software constantly before it's officially tested. I see it everyday in Ford vehicles
I agree with the comments that they are defective under normal use and should be returned. I noticed that running boards issue on my Plat lightning and they should do that on a $100k truck. You'll always get no if your don't ask, but you'll get a chance if you do. Just go with your case rehearsed firm, if you give them a way out, they'll say no.
For people talking about things covered under warranty. That is NOT the issue, some of the issues listed in the video shouldn't even be happening this early in the customer's ownership cycle. The cover panel in the frunk, the step etc. Don't make excuses for poor quality.
Love the videos. Is your lightning pretty quiet while driving? I can hear a fair amount of road noise through my drivers door. Was told these trucks are quiet, just don’t feel like dealing with service.
I did test drive the ford lighting it was a great drive very fast, but it was marked up 30,000. I would hate to pull the trigger on the purchase and have all these issues with the software smh.
i got 22 f150 but not electric and my tailgate rubs a nut and the whole left side of my bed is not aligned right brand new truck i have to take it in for the 2nd time to dealer a $61,000 truck
I have a 2001 lightning. Was really really mad that they turned the lightning into a EV. My main issue is that the lightning was supposed to be a sport truck/muscle truck. They cap the top speed to 105 and you won't be able to tow anything. No matter what they say. I don't have any issues with them making an EV just not taking the lightning name for what it was supposed to be used for. Plus not to mention the rip off it is. The closest truck that comes to old lightning is the shelby f150 super snake sport. That has 775 hp and you can tow plus go well over 100 mph. Right now they are having issues selling these things since they are all over lots. Paying over msrp is just wrong. I saw a tow review of the lightning and hummer and the lightning needed to charge once for 36 mins for a 165 mile trip. That's nuts. I once towed from sf to Las Vegas. In an EV it would be impossible
Thanks for this video! I'm still waiting for my truck, but this is good information to know. I would not give up on a dealer or Ford for that matter. These vehicles are pretty pricey and the quality supposed to be "Job 1". I would not do any self fix. I would work with the dealer and or Ford to get these issues addressed.
Its not "too late". Make a list of new-car issues (all of them), make a service appointment, and they should be happy to get all those fixed. The dealer gets paid to do these things.
The dealer will do everything possible to avoid doing anything; it’ll cost them $$$ .. so they’re not keen to do it :-(
@@andrewdods2236 They get paid, and well, for warranty work. Should not be an issue. In cases where the dealer is responsible (collision or physical damage) they may drag their boots...
Stuff that is "poor quality" -- ex the battery cover he talks about, can't be fixed. The dealer can't re-engineer the parts.
@@YouDontKnow-that In that situation they order new parts or pull the part from their stock. It's not a new concept. A bearing goes out in your wheel? Gotta get a new bearing. Can't just magic the microfragments of metal that got scraped away back into the bearing.
On a side note, that battery cover is almost certainly going to have to be ordered. It's a part that's entirely exclusive to the F150 Lightning and it's almost impossible to get your hands on an entire truck, much less parts for one. That running board might have matching parts from another truck model, and the rattling will almost certainly get fixed during the trucks service when he brings it in for this stuff.
@@andrewdods2236 What are you talking about? Uninformed comments like yours are absolutely zerio help. The dealer gets paid very good by FoMoCo for warranty work.
All those issues can be taken care of by your dealer and warranty - if your dealer doesn't want to cover it, open a case with Ford. Even the door rattles, they'll take panels off and put felt and other items there to solve.
Yah I'm not sure why he thinks these things aren't covered. That's what the bumper to bumper warranty is for, use it while you have it. These aren't cheap and they need to fix production issues.
Was watching on Smart TV and came to the phone to post this exact thing. Make that service appointment. They need to see these issues to fix them in future trucks.
Not too late! (This is really a ridiculous attitude to have as a consumer.)
100%
“6 weeks out” for an appointment to see if it’s covered. That’s not a good sign on many levels…
All the issues you are experiencing should be dealer fixed don't do anything to it as they won't touch it after you glue it pull anything apart take it back complain you paid money 1000 miles is nothing I drive that in 3 days Might even be better that you not complain but tell him to fix it
I have owned many Ford’s and those are all items that will happen with a brand new product line. Mark is correct, do not try to fix on your own, take it back and make them fix it.Ford Motor company pays the dealer to fix items that are under warranty. This all gets logged and that is how the factory improves the build. And who ever made the cheap panel, will be forced to redesign and give Ford replacements for warranty claims. As far as the software, I believe Microsoft wrote a lot of the software. If I were Jim Farley, I would immediately fire whoever hired Microsoft to build critical software for Ford! Many many bugs which are typical Microsoft!
Electric sucks
My Lightning had the same tab missing on the battery cover. I noticed it loose on the day I took possession of the truck. They swapped it out from another lightning on the lot. So far, my truck has been amazing. Love the features, and quiet while driving. Just had a big software update which makes the truck even better. Ford has definitely kept up with the updates and really made a great vehicle.
They took the strip from B and gave it to A. They took the strip from C and gave it to B. They took the strip from D and gave it to C etc etc
4:20 Thank you for the video. I purchased a 2023 Platinum Lightning after visiting the dealer to buy the hybrid eco boost. Someone ordered and backed out, I’d never even heard of the Lightning and decided to give it a shot. After 6 months I have no regrets! I just need to lift it and put 35s on it and I’ll be set! One thing though… I have that annoying door rattle. Did you ever pinpoint or fix it?
I’ve seen in other videos it’s the plastic oins that attach the pannel to the door
These issues are just the beginning, unfortunately.
You DESERVE to be able to “nick pick” it all. These trucks cost too much not to be perfect. Take it to the dealer!
If you're expecting perfection, you're going to be sorely disappointed. People are not perfect, and neither are the things they produce, no matter how much you paid for a product. That said, if it bothers you, ask if they'll cover it under warranty.
Good heavens man......... nothing in life is perfect. Take the whip off your back
@@cwqrpportable For the prices dealers mark up the Lightning to ($20,000 market "adjustment") you can damn sure demand "perfection".
@@dzerres I've seen NO markup
You gotta be kidding 1000 miles and a few weeks those things should be covered!
Could that front rattle be the missing clip from your 12V battery cover?
I have the lifting plastic issue on my passenger side running board as well. Dealer ordered the replacement part to fix it.
Great video. Glad to see somebody else who ordered an XLT. I'm taking delivery in the next few weeks of an XLT Standard Range, so I'll check and see if I have some of the same issues with the battery cover and the various rattles. For me the XLT is a great option because I want cloth seats and I'm not a fan of the 15" screen. I have the 15" screen on my Mach-E and it's a pain in the neck adjusting the HVAC and seat temperature without physical buttons.
Helpful info! Finally an issue video that isn't "I wish it got 10,000 miles per charge and cost $9.95." 😂
Your videos are very helpful and I like your positive attitude. I'm at least a couple months behind you for my Lighting delivery (build week 8/22). Thank you for keeping us educated. Do hope Ford takes care of a few of those issues for you.
As usual, the quality you're producing here is awesome. I love how objective you are, and all of these "gripes" are totally valid, especially when you consider how much the vehicle costs. Once you update your Lightning, can you make a video about the new full-screen android auto experience? I thought I saw on Twitter that that was becoming a reality soon.
Thanks Joseph. Sometimes it's an TH-cam curse. Takes too long to make one video... LOL. So in the name of TH-cam I should get an Android! Haven't tried that yet but there are definitely some features that Ford navigation integration has over the phone app maps.
1st model year car blues... never buy a car until its 3rd or 4th year
I don't strongly disagree however due to the variances of supply chains, microchip production, lithium sourcing et cetera the people who were fortunate to get a 2022 Lightning are financially, at this time, $10G to $20G ahead of the $2023 crowd with more standard options on the 2022s. At that price I'll accept a few cosmetic glitches. Those price hikes by the way aren't just a FORD issue. All manufactures have jacked the prices for the 2023's.
Thanks for sharing. You're taking it pretty well. With the dealer upcharges of 2-10 percent over MSRP to have to wait 6 weeks to get an appointment is rediculous. Good luck with the truck in the future.
Like all the others are saying.... it's not too late at all to bring it in and those issues are all covered. As a car owner, this is something you need to promote to new car owners! Any issues on a brand new car, within it's warranty is covered except for accidental damages or usual wear and tear (brake pads and such)
That running board is definitely covered under warranty if it's already warping like that, it's not "too late" just because you bought it. I'd take it back to the dealership and get it fixed.
It's an pickup. Not an piece of artwork. My 2020 F150 XLT has an recall of the wipers. Said they can fly off. They haven't and they work perfectly. Other little body look problems. Yet again. It's an pickup. It runs. I can go upto 700 miles on an tank of gas. 36 gal tank. Loaded. If I want the EV range. I take my 2004 Jeep Grand Cherokee. 12 gal tank. Same distance. 230 miles. Again, 30 and under have an hard time comprehending things. It's an pickup. Not an car. They don't build anything perfectly. Deal with it or just take it back. Buy an car. You want high prices. Buy an gas or diesel one. EV are cheap. F450 diesel is over $100,000 all because of the technology in it. Technology is mega experience. 30 and under demands technology. Your going to pay for it out of pocket. No technology is dirt cheap. And it works. Enjoy. I will be passing you down the road while you wait for an charge. Not trolling. Just facts.
Damn man, like you are a Beta tester for Ford. Great video, thank you for your to the point review of your specific issues. At this price point these issues should not exist, though it seems Ford has gone from Quality being job one to Quantity being job one the past few years.
You bought a brand new model auto with new technology as soon as it came out ?
None of what you're saying is relevant. It has the same technology and electronics as a regular F-150 the only thing that's working is the powertrain everything else is going to s***
is it brand new or did you buy a used vehicle?. my 2019 expedition you hear no outside nosies at all. my 2020 escape is a piece of CRAP
The rattle near the dash is actually your side mirror interior cover. Just pull it straight off. It’s tabbed. Then snap it back firmly in place. That rattle will stop.
Best to let ford do the pulling off and snapping in case a tab breaks off in the process.
If you pull it straight back you will have zero issues. It’s not on very tight to start with hence the noise coming from the cover.
Just found your channel - AMAZING!! Subscribed. I’m not surprised there are so many bugs, but I am surprised at how many customers are having issues. Keep up the great work.
None of us in the car industry and especially for technicians are surprised
I test drove my local dealers demo the other day. I noticed the same thing on the passenger side running board. Seemed like a really annoying problem for an $80k Lariat. My wife's pathfinder rear door did the same thing as the frunk did for you. My teenager was trying to force it shut. For the price you paid all of your complaints are definitely valid. Hopefully they are addressed for you.
P.S. I literally laughed out loud at "Bob, the Asian kid is opening his frunk again!" 🤣
I honestly wish they would forgo features like this to cut down on the price. Can we just have a truck that has manual windows, manual buttons, and non-automatic frunk rising? Just stick a radio and AC in there and we'll be happy. Less features, less things that break, right?
Check out the towing videos people are posting. He was towing a 1920s old truck and got 90 miles on a full charge. What's the point of a truck if you can't tow.
For the creaking shouldn’t the dealer fix that? Thanks for making these vids!
For everything that he showed in the video, the dealer should fix it. New cars/trucks come with a bumper to bumper warranty for all of these kind of issues. I cringed every time he said, it was "too late".
SEVLOG - you are able to HARD reset your FUD Lightweight by powering down , then Disconnecting the 12v battery , then reconnect the 12v battery , that should cycle the Frunk correctly.
My wife has a 2021 Ram. No rattles. Hope Rams new EV trucks are as nice as hers
My 2022 Powerboost has no rattles either, but what does that have to do with his problem?
@@cwqrpportable because the lightning is functionally identical to every F-150 in the interior
@@ubeuonly ?
I subscribed to your channel after getting a few minutes into this video - which had been suggested in my feed. Great quality and very useful. I went to your channel to check out what else you've done, and watched the video about purchasing from the dealership in Frederick. I'm in the midwest but know someone who recently purchased a Bronco Sport at (I think) the same dealership in Frederick. Your positive attitude and outlook come through in the videos, and it's really helpful. It helps buyers think about the things that can go wrong or unexpected surprises with the vehicle and purchase process. I look forward to supporting your work. Thanks again.
That’s why vehicles have a bumper to bumper warranty. Use it! Great video
my running board is doing the same thing. would love to see how you fix it
must of been made on a monday or a friday
I have run into the same issue with the frunk. Pretty annoying. The only other thing I've experienced is that the 2nd level of auto AC blows harder than the 3rd level.
I also have a f150 lightning that was a leftover/mannequin. The battery door cover was also busted and the step bar plaatic/rubber cover is warped as well. But i do not have rattles
I see the Ford warped dash has made it to the running boards
If only social media knew how many work dashes were changed, and some people didn't even complain about it
You justify your title very well. I see quality issues in most vehicles delivered now. Not just Ford. Not sure what happened with the manufacturing process? Ford must address all your issues via your dealer without a cost. Thanks for sharing
Fix Or Repair Daily =FORD
You can still take it to the dealer for ALL these things you mentioned. It's under warranty. None of these issues are "annoying" they are just regular assembly issues that go along with a vehicle being made 24/7 to meet demand. The dealer will fix ALL this stuff.
Thanks for the video, it's so frustrating when you're stuck between the dealer and manufacture. I was about to pull the trigger on F-150 Lighting, but the more I do the research, makes me feel I should wait until the very basic issues are resolved, ford needs authority over dealer to repair minor flaw within days, not 6 weeks out.
I am having an issue with toggling the Brake Coach on and off. It always says it is on. I am wondering if maybe I am experiencing a similar issue with the OK button. Have you heard of this ? I have car seats with one seat buckled so I am going to try your trick of unbuckling it and getting a pop up.
I have a similar issue with the driver's side running board. Mine has too much silicone underneath it and it's bubbled up. Appointment next week with dealership and also had 3 small scratches on the tailgate. Hopefully ford will resolve these issues.
Use that warranty as much as you can. Don’t do anything yourself. Not surprised by the issues you’re having. Hopefully you don’t have a major issue. I also wonder how you are dealing with charging
What's your actual mileage per charge would you or have you travel long distance ?
My running board is doing the same thing on the passenger side. Definitely a build quality issue. I would not try to fix. You have a number to bumper warranty. Let Ford replace it.
Beautiful truck. I work at a Ford dealership in California. I am more than sure your dealership will take care of that running board. It is a faulty running board. As far as the panel on your 12 V cover. You can get them to replace that as well.
Can you explain the federal credit? It's not deducted at the purchase ? But rather returned to you at tax time if you owe that much money?
The most annoying part was thinking actual truck drivers that use them on a regular basis have truck nuts 🫠
My issue is it's not even as efficient on long trips as gas trucks so whats the purpose of them except if you stay local?
Does your XLT have adaptive cruise control? Not a single video pauses on the steering wheel long enough to see the settings.
Can you open the charge port door when your truck is locked?
My Pro allows anyone to open it freely when locked.
It should never open if is locked to avoid vandalism to your port.
Another issue: it will not lock the charging plug, so anyone can just unplug your truck leaving you with no charge at all.
If you have the issue with the Frunk not closing, use the manual pull in the cab to re-open it a little more and then you should be able to close it.
I have the same issue with the rubber on the running board only on the drivers side. The other issues I haven't experienced in my truck. One odd issue that I do have is a popping sound coming from the speakers by the driver when the "engine" and ignition are off. Also I have big time issues with the Ford App. many times it doesn't register the status of the battery while charging, doesn't update the status of the truck when I sign on. I know it doesn't have anything to do with cell coverage as I park the vehicle outside in a good cell coverage area. Other than that I love the truck!
I agree with others Ford will fix pretty much all your issues. I’m glad you didn’t get a Tesla, your list would be at 200 and growing daily.
My local dealer has a Lariat Lightning 2022 on sale for $117,000. I said that is high. He said the demand is high. So they mark it up $40,000 or so. This is used with under 1000 miles. Is there something wrong here?
As of the posting of this video there are over 100 online of customers that have backed out because of the bad sales practices. Lightnings are out there and available and don't you dare pay over MSRP
My battery cover is also missing the same tab.
Sounds like this is your first Ford
If he only knew that he would know is service Personnel on a first-name basis and be receiving recall notices from Ford 3 times a year
I don't have a Lightning, so I can't quite hang with you all yet...BUT, I have a 2021 F150 Lariat with the 5.0 engine.
Where I can empathize with this video is the software bugs.
My dual display will sometimes just decide to show other screens than what I last set it to (typically I'm on Android Auto maps on the left and music displayed on the right). I'll come back in the truck and it will just decide I want Settings on the large side and built in nav on the right. Also my dash display will sometimes decide on its own to display something other than what I last set it to. It's annoying, but just software glitches.
Once, my dash display decided to just not turn on at all. Info display was good, but nothing on the dash - and that's my instrument cluster and everything. Not good and I don't remember what goofy combo of things I was doing when I started the engine, but the dash screen was definitely unhappy.
Ford obviously likes to push its software out quickly. I guess they feel like they don't need to refine anything before release since they can do an Over Air Update later, as long as the vehicles get to market quickly.
I have no issues to report with my Lightning yet. I have just three hundred miles on it. But my dealer said if I notice anything, bring it in and they will take care of it.
I suppose the frunk acts the same as all the other electric rear hatches ford has in their lineup. You can stop it or force it with your hand and the electric strut will pause because of the pressure. But you manually close it and it resets, safety feature. Probably also can hold the close button on the frunk and manually open it to a certain height, release the button and it'll only open to that height the next time you press the button.
The rest of it really doesn't have an excuse and Ford needs to take note and fix these issues.
Most of that stuff should be covered. I would be surprised if your dealership does not take care of it.
Curious how is going this many months in cost wise, since I'm aware you don't have the luxury of home charging, new data through the colder months?
Thanks for update...
Dealer/Ford needs to fix all this for you...couple of weeks or not.
Yea, I just received mine last Thursday and my runner board is separating at well.
I like your videos as you can tell I’m one of your subscriber. My reservation is sold out but M curious how much extra you pay for Lighting car insurance compared your ICE Ford pick up?
Make a list, take to your dealer that should at least have the 3yr/36,000 mile bumper to bumper warranty. Squeeks and rattles can be very difficult find sometimes. You may have to take a test drive with the technician who will be assigned to repair your truck in order to properly identify/duplicate the rattles/noises (because some service writers are good for being vague on describing those concerns, e.g. " rattle in the dash and/or rattle in the drivers door" so the tech may hear something different from what you maybe hearing.) you're having so that they can find it and correct it. For your selection controls, im sure Ford has numerous software updates aka "reflashes" to both correct the "ok" button and for your front hood operation. As for your lower step the dealer will probably just glue it back down. The battery cover may been damaged during the PDI they should cover that too under warranty. Good luck with your new truck. Happy motoring.
Hi. You look pretty in the driver seat.. nice. Would you give us an update on your Ford lightening? Will you consider purchasing a Toyota electric truck when it's available? Thanks.
Take that to the dealer for the running board. There is no way they can blame you for messing that up lol
LOL right? It's a tough call. The amount of time and effort it takes to deal with the service center has to be less than the amount of effort it would take me to fix it myself.
@@EVTruckLOG do not fix! New running board should be installed.
My biggest issues so far are with the app and the interface. Both are pretty clunky but should be easily solvable if they just put some effort into app dev. Honestly, they should have looked for devs with tesla app dev experience and tried to hire them.
“Hey bob..” that was hilarious man, I like you 😂
Wow, what a lucky guy. He only had 6 issues on a new Lightning EV. At least it didn't burn....YET!
The frunk "ISSUE" is not an issue. All cars with automatic hoods or tailgates can get in a confused state. You just manually close (as you did) it won't hurt it.
Dude you have great quality!!! Just subbed. You should have many more subs
I would recommend finding a Good independent Mechanic/Bodyworker, I’ve owned a dozen new cars and I don’t trust a dealership to even do Oil Changes any more. Consider the "warranty" to maybe pay for a new Transmission, beyond that, they will just frustrate you hoping you’ll go away. The thing is, there is Less stuff to go wrong with the Hardware, and software is Not a dealership issue, so that leaves switches, sensors, wiring etc. So a good EV Mechanic should have (access to) the Diagnostic gear needed. It’s important to interview your future mechanic, to make sure of a commitment to specializing in the future of EV’s.
Cheers from San Diego
Does his friend also push open automatic doors?
Weird I got my F150 lightning in September and I haven’t had a single one of those issues that you’ve had. Although mine is a lariat and cost 72,000 MSRP plus TT&L.
Not sure where you live but how is the heater. Is it instant. I've heard it takes a minute to get warm
Edit eats up your battery power like nobody's business
The lightning that I looked at at the dealership here in Vermont had the same problem with the running board buckling up brand new truck the customer hadn’t even picked it up yet it is definitely an issue!
The main issue with the Lightning is being so far back in the reservation que as not to order/build yet. Prob late 2023...anyone else?
I think you were very fair to the truck and these issues, although relatively minor, would be very annoying to me for this price.
Excellent video, good things to look at when it arrives. I've been waiting on mine since June of 2021... I really hope Ford keeps their promise of providing the truck for the original MSRP promised as we roll into the 2023 model year. (I plan on ordering a Pro Trim)
get EVERYTHING in writing, signed by them, otherwise they have a habit of shafting people
running board is dealer or factory installed, they will have to fix.
battery cover panel is pretty flimsy. Same thing happened to me, on the same corner. Dealer replaced under warranty. I'm sure it's a common problem that they are aware with!
Same battery door issue on same corner.
@SEVLOG
They should be able to replace it under warrenty under “fit for purpose”. If it is dodgy and has broken then it isn’t fit for purpose.
Example had a hole in my floor carpet of my truck from where my foot sits when driving After a bout a year. I followed up with the dealer and they eventually agreed that the carpet should not wear out in a year from normal driving. So I would think the same with your plastic panel.
fit and finish issues. Ford will fix. make the apt for 6 weeks out. they will correct it. i would advise no improvised repairs.
@SEVLOG. I would like to help you with your running board issue. Do you have a way I can message you directly?
Wow for to the rescue, the product is so bad they have to drop in on social media posts so you'll say nice things about their garbage vehicles
@SEVLOG
It's weird you don't read your sales contract or your salesmen don't tell you, you have warranty.
I am sorry you are dealing with these issues. I have a Lightning too, but I have none of these problems.
Another issue I keep having is that my phone will not work as a key sometimes. I have start carrying the original key fob around with me. Does anyone else have this issue? If so, is there a solution?
My only dislike is the blue drive. It seems to have a magnetic attachment so when you are passing another vehicle it cheats towards the car in the other lance when it should cheat away from it on a curve. It’s scary as hell.
This is what happens when you rush a vehicle to Market and rely on upgrades all the software constantly before it's officially tested. I see it everyday in Ford vehicles
@@ubeuonly I had to drive my Mercedes’ sprinter 45 miles to the dealership for a software recall update. I’ll take the update from my garage.
I agree with the comments that they are defective under normal use and should be returned.
I noticed that running boards issue on my Plat lightning and they should do that on a $100k truck.
You'll always get no if your don't ask, but you'll get a chance if you do. Just go with your case rehearsed firm, if you give them a way out, they'll say no.
For people talking about things covered under warranty. That is NOT the issue, some of the issues listed in the video shouldn't even be happening this early in the customer's ownership cycle. The cover panel in the frunk, the step etc. Don't make excuses for poor quality.
Love the videos. Is your lightning pretty quiet while driving? I can hear a fair amount of road noise through my drivers door. Was told these trucks are quiet, just don’t feel like dealing with service.
Annoying issue #1: Being on reservation since November and being told I will have to wait until next year at the earliest.
There are plenty of lightnings available online for people that have ducked out
You should take it back for that Running board
Why do you TH-camrs love to find something wrong with every new vehicle just to make a video about 😑
I did test drive the ford lighting it was a great drive very fast, but it was marked up 30,000. I would hate to pull the trigger on the purchase and have all these issues with the software smh.
i got 22 f150 but not electric and my tailgate rubs a nut and the whole left side of my bed is not aligned right brand new truck i have to take it in for the 2nd time to dealer a $61,000 truck
Don't forget to mention the rusty underpinnings
I have a 2001 lightning.
Was really really mad that they turned the lightning into a EV.
My main issue is that the lightning was supposed to be a sport truck/muscle truck.
They cap the top speed to 105 and you won't be able to tow anything. No matter what they say.
I don't have any issues with them making an EV just not taking the lightning name for what it was supposed to be used for.
Plus not to mention the rip off it is.
The closest truck that comes to old lightning is the shelby f150 super snake sport.
That has 775 hp and you can tow plus go well over 100 mph.
Right now they are having issues selling these things since they are all over lots.
Paying over msrp is just wrong.
I saw a tow review of the lightning and hummer and the lightning needed to charge once for 36 mins for a 165 mile trip.
That's nuts.
I once towed from sf to Las Vegas.
In an EV it would be impossible
Thanks for this video! I'm still waiting for my truck, but this is good information to know. I would not give up on a dealer or Ford for that matter. These vehicles are pretty pricey and the quality supposed to be "Job 1". I would not do any self fix. I would work with the dealer and or Ford to get these issues addressed.
I have rattles wrinkles in the seats and moisture in the rear light bar