Overcoming Sales Objections - How to Handle Sales Objections CORRECTLY!

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  • เผยแพร่เมื่อ 22 ธ.ค. 2024

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  • @JordanPlatten
    @JordanPlatten  4 ปีที่แล้ว +9

    👇Comment down below your 'Sales Objections' and I'll answer them all!

    For more sales techniques and strategies, check out my 'Sales Training Videos For Beginners' playlist: th-cam.com/play/PLdO5xp5occOw1XQC6Tv6mVQ8NuYyE3XMv.html

    • @faryalgul
      @faryalgul 4 ปีที่แล้ว +2

      What if someone says they want to keep things in-house?

    • @dulshipeiris3257
      @dulshipeiris3257 4 ปีที่แล้ว

      @@faryalgul i have the same problem

    • @majimohr
      @majimohr 3 ปีที่แล้ว

      @@faryalgul I can't speak for him obviously but if I would be you I would say Is it the results what matters or keeping things in house or something along those lines.

    • @shritejmahure6218
      @shritejmahure6218 2 ปีที่แล้ว

      what if someone says I tried working with a marketing agency before and it didn't work out for him and he/she just lost money?

    • @shritejmahure6218
      @shritejmahure6218 2 ปีที่แล้ว

      how do you face this objection anyone?

  • @mohammadmosa3809
    @mohammadmosa3809 4 ปีที่แล้ว

    I read all the comments and seriously, the value in your answers to the comments is more than the value in a lot of videos on youtube. I'm not talking about the video it self I'm just talking about the comments 😅❤️

  • @fatalwey8340
    @fatalwey8340 4 ปีที่แล้ว +6

    Great video as always Jordan
    Since I am brand new to this and do not have any results to show how would I fire back to an objection about no results or no proof to show...I have heard that maybe doing some work on ‘upwork’ would help

  • @adriandeng1406
    @adriandeng1406 4 ปีที่แล้ว +1

    Whoa! Coaching call with Jordan! Amazing!
    Excited for that 😃☎︎

  • @AMagelitzDPT
    @AMagelitzDPT 4 ปีที่แล้ว +1

    Fantastic content! I own my own high ticket personal training business and I’ve gained so much knowledge from your videos. Thank you!

  • @arijitadhikary6424
    @arijitadhikary6424 4 ปีที่แล้ว

    All the videoes are very helpful and simple so any one can catch and apply these tips in their sales carrier.

  • @benjozz4588
    @benjozz4588 4 ปีที่แล้ว

    Hi Jordan, your method REALLY WORKS!!! Thank you for inspiring me to do my own youtube channel

  • @solocentral9865
    @solocentral9865 4 ปีที่แล้ว +1

    Hey Jordan,so I'm relatively new to everything HOWEVER I've never been more serious about investing into my agency and getting more clients. Honestly I'd love the oppurtunity to get on a call with you😄❤️

  • @JohnMustson
    @JohnMustson ปีที่แล้ว

    Absolutely amazing as always.

  • @krystianmynarski6390
    @krystianmynarski6390 4 ปีที่แล้ว +3

    Hi Jordan
    My question is what to do when our pontential customer says That they r to small to expand or they cannot hire an extra emoloyee to carry the work for them?

  • @basjeprudon
    @basjeprudon 9 หลายเดือนก่อน +1

    An objection in my first sales meeting: We don't want to pay a monthly retainer, but I want to pay you a commission per job.

  • @marcoliver2795
    @marcoliver2795 4 ปีที่แล้ว +5

    From a bar owner: " I would like to increase our revenue especially now that we're open again but I worry I don't have the staff to cover increased traffic through my doors at this time."

  • @MrGuitarguru95
    @MrGuitarguru95 3 ปีที่แล้ว

    Thank you for all these videos! Great resource 📈

  • @meryemeelmrabet8889
    @meryemeelmrabet8889 ปีที่แล้ว

    I have a lot of objections like:
    _How long have you been in the market ? What should you say and you're just starting!
    _ Do you have an office ? Maybe they will dismiss on you because they think you're not trusted, or why should I trust you.

  • @МаксимГоловко-ш3ш
    @МаксимГоловко-ш3ш 4 ปีที่แล้ว

    Hi, Jordan! I am working in a web development agency. We are just starting so we don't have enough portfolio to show. And my objection when I do a cold call is that people are not interested and they have a website that has to be renovated.

  • @kev_jr
    @kev_jr 4 ปีที่แล้ว +1

    When selling knives, most people say they are happy with what they have already. The only way I can get to sell in front of more people is by personal recommendations, and everyone says they are not comfortable giving me other people's names and numbers, which is completely understandable but I just need more recommendations to make more money

  • @ezekielsakala250
    @ezekielsakala250 4 ปีที่แล้ว +1

    Amazing as always

  • @benjaminturner3884
    @benjaminturner3884 4 ปีที่แล้ว +3

    When pitching marketing - I've got a guy who does SEO for me already.
    I usually ask "and how's that going for you?" And I'm pretty sure they start lying and exaggerating their results.

  • @jonaskrstic2886
    @jonaskrstic2886 4 ปีที่แล้ว

    Really helpful video! Thanks man 💪🏼

  • @danielezabrini9857
    @danielezabrini9857 4 ปีที่แล้ว +4

    About ojections i had you would't believe them... I work in Italy, so so narrow minded about marketing... Not everyone obviously, but it's crazy how hard people try to NOT increase revenue in this country!

    • @dulshipeiris3257
      @dulshipeiris3257 3 ปีที่แล้ว +1

      Same here in Sri Lanka. We're even worse than there

  • @tomashruska2171
    @tomashruska2171 4 ปีที่แล้ว +1

    I started calling 1 week before and I'm really nervous when I'm calling :D I watched a lot of cold calls,but I found,that I'm not a person,who likes argumentation xD I'm just calling them if they want to send free analysis,where I give them some tips to grow their business. One man, without Facebook, Ig, has the only web, which looks like from 2010 XD and he said: NO, Don't want free analysis, and I can't tell him something like: Why you wouldn't be interested? I just said: Okay, I understand, bye :D He was really unpleasant,but I found,that this my problem is arguing. When someone doesn't need it, I don't need to force it

  • @kaminchoo
    @kaminchoo 4 ปีที่แล้ว +15

    Prospect : Your competitor charge $1,000 lower than you.
    Consultant : I never ague about how much they charge, they know how much their service worth.

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว +12

      "Would you expect a Ferrari for Skoda prices?"

    • @kaminchoo
      @kaminchoo 4 ปีที่แล้ว +1

      Jordan Platten great respond 👍👍

  • @lennygize
    @lennygize 4 ปีที่แล้ว +2

    Hi jordan,another great video.
    My objections this week was from a boutique, that they didnt have time right now,can you email your details to me later. A classic brush off i know,but i know for a fact i can get them results because they are selling online with no pixal. I know you covered this in video but do you think i should email a video purposal to her or just give her a pdf purposal? Thanks for the great content jordan 🤜

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว +3

      Send a loom video for sure

  • @itsadz9605
    @itsadz9605 4 ปีที่แล้ว +5

    My objection. "You dont really have enough results that prove to me that your service is worth it."

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว +10

      Good one - "I tell you what, I'm that confident in what I'm capable of I'll prove it to you - I'll run one advert over the next 5 days, for free, but I expect you to spend at least £200 over those 5 days"

    • @itsadz9605
      @itsadz9605 4 ปีที่แล้ว

      @@JordanPlatten Thanks my man

    • @jaybiju5896
      @jaybiju5896 4 ปีที่แล้ว

      @@JordanPlatten I replied exactly this and got ghosted lol.

    • @AlexanderDivineEmcee
      @AlexanderDivineEmcee 4 ปีที่แล้ว

      @@jaybiju5896 ? was this said in your cold call or your sales meeting?

    • @jaybiju5896
      @jaybiju5896 4 ปีที่แล้ว

      @@AlexanderDivineEmcee we were emailing back and forth and once I replied with the objection above they ghosted me

  • @nat7x7
    @nat7x7 4 ปีที่แล้ว

    If a business genuinely doesn't have money to invest in marketing but you believe they have a good product and solid distribution etc, would you suggest working on commission (on top of them covering the ad budget of course)? If yes what is the good percentage to start negotiating, any thoughts?

    • @Tinera420
      @Tinera420 2 ปีที่แล้ว

      I guess you know the answer, if you feel that is valid, and you belive it, made your research, Im sure you should

  • @uncleangaming
    @uncleangaming 4 ปีที่แล้ว

    Hei Jordan, I paid and I was supposed to have an appointment call with Mr. Reeves on the previous Monday. It was cancelled and I understand the reason as stated in the email. I asked and requested for a reschedule for the call but I got no reply.

  • @desertedpopcorn
    @desertedpopcorn 4 ปีที่แล้ว +4

    My Objection: "I don't think you have the skills/assets necessary to provide value/help my business" - without having case studies or testimonials to prove that you do.

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว +2

      Prevented by actually providing value to the prospect. No prospect will EVER say this if you're professional and convey enough value

  • @rungards
    @rungards 4 ปีที่แล้ว +2

    I have a question: How old do you have to be to legally own a marketing agency

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว +1

      Depends on your country but generally 16+

  • @dflanagan56
    @dflanagan56 4 ปีที่แล้ว +1

    ❤️❤️”Ok shit no it is a priority to me!” Lol

  • @alontachapman5150
    @alontachapman5150 4 ปีที่แล้ว

    I’ve had 2 decisions makers and they were split on the service. It’s normally goes with not landing

  • @isaacantoine3539
    @isaacantoine3539 2 ปีที่แล้ว

    I’ve had something today someone said they’re getting 25x customers per day with another marketing company and their product is £1500-2000
    I don’t know if I can beat that but what kind of thing can be said in this situation

  • @jadehiggins2790
    @jadehiggins2790 4 ปีที่แล้ว +1

    Jordan the 40% off is still showing up as $947 - is this right ? Was just about to buy it lol but was expecting it to be $560 with 40% off

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว

      Full price is $1497, so the 40% off is $947. See you in the team soon!

  • @realtalknoob2356
    @realtalknoob2356 ปีที่แล้ว

    What can I answer if I get "Our gyms are full at the moment"?

  • @jordanhughes3137
    @jordanhughes3137 4 ปีที่แล้ว

    How do you get past them not even replying to your message or your email?
    I’ve implemented the video DMing from one of your last videos mate, and business owners still don’t reply to a good handful of them. Some don’t even read the message or open it.
    How can I handle objections if I can’t even have that initial conversation? It’s like no one cares about making more money or growing their business or using Social Media to do so?

    • @HannahTran1
      @HannahTran1 3 ปีที่แล้ว

      You got to cold call them so they will be more likely to answer right away if you have not already tried that

  • @faryalgul
    @faryalgul 4 ปีที่แล้ว +2

    "I have already tried it; it doesn't work"
    In my opinion, marketing is as much execution as it is about strategy. A lot of the prospects have attempted doing online marketing themselves without the necessary skillset and haven't seen success with it. Therefore, they believe that an agency can't make it work. How to politely convey that you didn't do it right?

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว +4

      "I noticed you've ran ads in the past, that's actually why I reached out. You left a lot of money with your old strategy and I'd love to spend 15 minutes with you and share some ideas, what have you got to lose?"

  • @CristoferEmilovKirilov-ul1zs
    @CristoferEmilovKirilov-ul1zs 3 หลายเดือนก่อน

    im doing OFM and husbands say their card is tracked by their wife, what should I say then?

  • @markon90
    @markon90 4 ปีที่แล้ว

    What are my chances to break through being a Polish?

  • @ernestpapadoyianis4574
    @ernestpapadoyianis4574 3 ปีที่แล้ว

    I am selling an investment into my company, and the most common objective by far is that we are too early stage. Therefore, no revenues yet.

  • @danielezabrini9857
    @danielezabrini9857 4 ปีที่แล้ว

    Nice

  • @Kinugwa
    @Kinugwa 4 ปีที่แล้ว +1

    "Thanks for your note but we already have an active Facebook marketing campaign:)"

  • @VideoGamesTVful
    @VideoGamesTVful 4 ปีที่แล้ว

    Intro music????

  • @tjkooner3732
    @tjkooner3732 4 ปีที่แล้ว +1

    Hey Jordan, i get after that meeting, look everything you said makes sense but can you put that in an email and i will talk to my partner and get back to you.

  • @freestyle6827
    @freestyle6827 4 ปีที่แล้ว +1

    My objection "what makes you soo different from the rest"

  • @AlexGarcia-qp5gy
    @AlexGarcia-qp5gy 4 ปีที่แล้ว +1

    "we're currently considering a few other agencies, so we'll get back to you in a week with our decision"

    • @aminasmith9341
      @aminasmith9341 4 ปีที่แล้ว +1

      What did you end up saying?

    • @smmaistheway
      @smmaistheway 3 ปีที่แล้ว

      did you find a good answer to that Alex?

  • @noturavgasian
    @noturavgasian 4 ปีที่แล้ว

    "Your service sounds great but I'm not sure if I'm ready to take the next step. I'll need some time to think."

    • @filipficnakov3201
      @filipficnakov3201 4 ปีที่แล้ว +10

      Yee, it's a common objection... What I usually say on this is : "I understand you completely (name), its not an easy decision to make. Especially because you've never done something like this before. But I'm gonna be honest with you (name)... We're all aware of the fast change in the industry today, and today's market will not find your product/service if it's not in front their nose. Let me prove that we can boost your sales to at least 30% in the first few weeks, and we won't charge you anything. I just want you to lose that fear which is holding you back and prove that you wont regret this. Sounds fair enough? “

    • @successhezekiah
      @successhezekiah 4 ปีที่แล้ว

      ​@@filipficnakov3201 Jordan Belfort straight line strategy, I see you... 👀😂😂

  • @matthewmorales114
    @matthewmorales114 3 ปีที่แล้ว

    +Save Video

  • @ridaessaghir5689
    @ridaessaghir5689 4 ปีที่แล้ว +2

    How to make clients takes you seriously.?

  • @ilke6146
    @ilke6146 4 ปีที่แล้ว +1

    hey jordan,
    I get the objection: Not enough money

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว

      Hey Ilke, for the answer to this objection watch the video from 1:48 let me know if this helps :)
      If the prospect really doesn't have enough money to move forward with your product or service, move on and maybe follow up with them in a few months.

  • @elav8media836
    @elav8media836 4 ปีที่แล้ว

    Restaurant that says they don’t need marketing because they always have a 2 hr wait and basically have no way to make more revenue. Patiently waiting on a response lol

  • @mushtafaawilson376
    @mushtafaawilson376 4 ปีที่แล้ว +2

    You haven't got any case studies to prove to me that you are capable of increasing ROI for a business, how can we trust you?

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว +3

      "I tell you what, I'm that confident in what I'm capable of I'll prove it to you - I'll run one advert over the next 5 days, for free, but I expect you to spend at least £200 over those 5 days"

  • @nirmalkumarjain4161
    @nirmalkumarjain4161 4 ปีที่แล้ว

    I am from India, here people are not willing to pay you for social media marketing, I can't start with local business they won't even pay 200$ , what can I do,.
    Thankyou for so much value

    • @ilke6146
      @ilke6146 4 ปีที่แล้ว +1

      hey mate, reach out to US or UK.

    • @sawan552
      @sawan552 4 ปีที่แล้ว +4

      Hey Mate, I am an Indian living in the Netherlands for my masters. Anyway, what I wanna tell you is that the western world outsource their services to countries like India, Indonesia and other high population countries. For you, I think it is better to start on Fiverr and Upwork and advertise your services. Western agencies might reach out to you for your services. Also yes, you need to have value of Indian Rupees in mind. People pay 1500 euros (1.25 lakh inr ) per month for digital marketing here but you cannot expect that in India. Thus, may be start with offering your services then lets see where it goes.

    • @nirmalkumarjain4161
      @nirmalkumarjain4161 4 ปีที่แล้ว

      @@ilke6146 I am doing the same, just seeking jordan's take on this

    • @nirmalkumarjain4161
      @nirmalkumarjain4161 4 ปีที่แล้ว

      @@ekstrand611 yes, when I had a skin disease 'axima' I applied it on my skin and it literally vanished, you should also use it it's great immune booster 😁

    • @nirmalkumarjain4161
      @nirmalkumarjain4161 4 ปีที่แล้ว

      @@sawan552 thankyou sawan bhai for replying
      I appreciated it 😊
      I agree with the fiver and upwork thing you suggested.
      Do you mind sharing your mail id or Instagram id.
      I would like to be in touch with you.
      Thankyou
      My insta id - Bjain99

  • @jadehiggins2790
    @jadehiggins2790 4 ปีที่แล้ว +6

    "If you're running ads for local dentists then you're also promoting for my competition so how will I see positive results?"

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว +15

      "We offer exclusivity to clients within an X mile radius" - personal note, you don't want to work with the same niche in a close proximity (5 miles)

    • @jadehiggins2790
      @jadehiggins2790 4 ปีที่แล้ว +2

      Thank you ! But what about for example if you did e-commerce for outdoor niche ...

  • @ab101toki7
    @ab101toki7 4 ปีที่แล้ว

    This one might surprise you... Once a car dealership owner said - "Oh I actually don't want to sell anymore than we are doing at the moment." What about that hahaha?

    • @davidduarte2880
      @davidduarte2880 4 ปีที่แล้ว

      same happened to me, i called this second hand car dealership owner, and he told me "i dont want to sell more cars than what we are doing right now"....whats wrong with this people

  • @dulshipeiris3257
    @dulshipeiris3257 4 ปีที่แล้ว +1

    What if they're saying they have an inhouse team?

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว +1

      State you're aware of them currently running ads & that's why you called. To share things they're missing out on with their current strategy

  • @NickilisPrime
    @NickilisPrime 4 ปีที่แล้ว +1

    We have someone doing it remotely already.

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว +6

      "I know, that's actually the reason I reached out, I can see you're actively trying at the moment which is great, but you're leaving a lot of money on the table with your current strategy - what have you got to lose by spending 15 minutes with me?"

  • @tomqiao-yang4596
    @tomqiao-yang4596 3 ปีที่แล้ว

    “I need to speak to my partner” then refuses to have their partner speak with me

  • @ezekielsakala250
    @ezekielsakala250 4 ปีที่แล้ว +2

    i cant afford it

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว

      For the answer to this objection watch the video from 1:48 let me know if this helps :)

  • @ridaessaghir5689
    @ridaessaghir5689 4 ปีที่แล้ว +4

    "I'm sorry in our 30 + years in buissnes we have never done any advertising and are not looking to start now"

    • @buildandpromote
      @buildandpromote 4 ปีที่แล้ว +1

      "OK that’s impressive, imagine what the results could be if you did let us help you advertise!”

    • @vilchesboss
      @vilchesboss 4 ปีที่แล้ว

      holyy

  • @Marie-Heath
    @Marie-Heath 2 ปีที่แล้ว

    “ I can’t sell…” ( health and wellness)

  • @Josh-hu8qf
    @Josh-hu8qf 7 หลายเดือนก่อน +3

    "sorry i have a boyfriend"

  • @footballmoments1107
    @footballmoments1107 4 ปีที่แล้ว

    Micro loans...Your interest rate is too high

  • @santosrulaye9024
    @santosrulaye9024 4 ปีที่แล้ว +1

    Want my refund of the purchase I made from your book

  • @dhruvverma561
    @dhruvverma561 4 ปีที่แล้ว +2

    You are too young.

    • @JordanPlatten
      @JordanPlatten  4 ปีที่แล้ว +2

      This is prevented by A. not telling people your age and B. holding yourself more professionally - there is no such thing as too young