Apple uses spite to force planned obsolescence.

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  • เผยแพร่เมื่อ 24 ธ.ค. 2024

ความคิดเห็น • 11K

  • @rossmanngroup
    @rossmanngroup  7 ปีที่แล้ว +499

    Want to watch our repairs as livestreams rather than edited down portions? Check out the live channel below for b-takes & repair videos before they are edited, and random livestreams, and as always, I hope you learned something!
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    • @shanemcconn
      @shanemcconn 7 ปีที่แล้ว +14

      Wow, two years after upload and you put a comment up. That's amazing. Love the videos and as a mechanical engineer pretty much everything you do is basically magic to me. Also , If this sort of Apple shenanigans annoys you, I can only imagine how much planned obsolescence must annoy you.

    • @xedrickOG
      @xedrickOG 7 ปีที่แล้ว +8

      People still buy apple products? I havent been even remotely interested in their products since 2010, when they bought out lala.com JUST to shut down some competition on itunes. They refused to refund me ANYTHING i spent on my account aside from itunes points, despite the fact i was using lala.com to GET THE HELL AWAY FROM ITUNES! FUCK APPLE!

    • @LucanVaris
      @LucanVaris 7 ปีที่แล้ว +8

      Dear Mr. Rossman. We here at Apple have taken notice of this video, along with various others. Needless to say, out attorneys are on their way to your location as we speak, with lawsuits for what you've been doing, and crowbars to smash your hands, to prevent you from any further doings. Mwahahahaha. Apple is God.

    • @blackwingmaster141
      @blackwingmaster141 7 ปีที่แล้ว +16

      To be honest, it's not just about repair price, it's about ecology as well. Do not forget how much more we pollute Earth by just throwing away every single motherboard that fails, instead of literaly replacing a few components on it :/

    • @blackwingmaster141
      @blackwingmaster141 7 ปีที่แล้ว +7

      I'm impressed that as soon as someone runs out of proper arguments, he starts insulting, just confirming that i'm right

  • @adrianapod7082
    @adrianapod7082 ปีที่แล้ว +137

    7 years later the first minute of the video still rings true... Well done Louis for all your work for right for repair

    • @britneyfreek
      @britneyfreek ปีที่แล้ว +4

      yeah. i had to look at the publishing date again as i thought he was talking about today.

    • @among-us-99999
      @among-us-99999 ปีที่แล้ว +1

      except home buttons aren’t a thing anymore, manufacturers dropped them because they were so susceptible to damage

    • @wylieecoyote
      @wylieecoyote ปีที่แล้ว

      He mentioned 15k subscribers at the time and it is up to 1.86MILLION subscribers.. he is doing something right and it is not boobs hanging out.. in either sense of the word!

    • @carlwilliams7232
      @carlwilliams7232 ปีที่แล้ว +2

      Absolutely - if anything it's just got worse, with more manufacturers - including car manufacturers - jumping on the "make it economically unviable to fix" bandwagon. "No user serviceable parts inside" has gone from being a caution for the unskilled, to a key aspiration of manufacturers, over the last few decades.

  • @fl00fydragon
    @fl00fydragon 7 ปีที่แล้ว +715

    -mac run a system diagnostic
    -something might be wrong i advise buying a new one or pay more than what i cost
    -fuck it im buying a pc
    -im sorry dave but i cannot allow you to do that

    • @rossmanngroup
      @rossmanngroup  7 ปีที่แล้ว +64

      +fl00fydragon best comment on this entire video

    • @mk_jdilla
      @mk_jdilla 7 ปีที่แล้ว +6

      fl00fydragon Save 600$ on buying a Pc powerful as a Imac (no joke)

    • @fl00fydragon
      @fl00fydragon 7 ปีที่แล้ว +5

      Elite Hoss 600?
      i bet i can squeeze it at 500 with proper searching
      mac is garbage

    • @phantommedia9964
      @phantommedia9964 7 ปีที่แล้ว +1

      What if I do buy a PC, Mac?

    • @jacobmariscal2099
      @jacobmariscal2099 7 ปีที่แล้ว

      fl00fydragon russ?

  • @bitronic1
    @bitronic1 7 ปีที่แล้ว +316

    it's like going to the doctor and get a bunch of assessments done just to be told: sorry sir we have to put u down cos we don't cure ppl

    • @XtremuZ
      @XtremuZ 7 ปีที่แล้ว +46

      you forgot the "lol we don't give a fuck"

    • @VulpeculaJoy
      @VulpeculaJoy 7 ปีที่แล้ว +15

      And you forgot the "now we can cure you if you enslave yourself for the rest of your life and keep giving your blood and your organs when we ask for it, if not then fuck you you're dead."

    • @cane870
      @cane870 7 ปีที่แล้ว +1

      bitronic1 except this is a phone, not someone's life. Bad analogy.

  • @BartechTV
    @BartechTV 4 ปีที่แล้ว +108

    Back when I first started getting interested in computers, as a small kid, you would actually buy the computer in kit form, all the components would come in a little bag with circuit diagrams and a board, and you'd solder them on yourself. Sometimes, they'd let you buy the fully assembled computer at additional cost (like the Sinclair ZX80), but it was more fun to build it yourself and you'd learn about how it worked.

    • @malfuriouz7717
      @malfuriouz7717 3 ปีที่แล้ว

      Sure you meant to assamble a laptop's motherboard PCB by yourself?

    • @brianblackwood3120
      @brianblackwood3120 3 ปีที่แล้ว +11

      @@malfuriouz7717 um did you read the comment? He’s talking about building the first computers he used. This was in the 70s and there were no laptops. I get you probably can’t comprehend words very well but that’s on you

    • @JackPorter
      @JackPorter 3 ปีที่แล้ว +1

      @@brianblackwood3120 or, he's not 65 years old. No need to be so combative.

    • @thebiggestposer8810
      @thebiggestposer8810 3 ปีที่แล้ว +16

      @@JackPorter Guy #1: States, that he enjoyed computers more when he used to build them himself.
      Guy #2: Calls BS and challenges Guy #1 to build a modern computer using the outdated methods Guy #1 mentioned he enjoyed.
      Guy #3: Makes a statement clarifying Guy#1's comment to Guy #2 who clearly did not understand the statement and is trying to somehow "win" at this conversation.
      Guy #4: Is offended for Guy#2 and asks Guy #3 not to be so "combative".
      This is a conversation, taking place in 2021, using the most advanced technological devices available to our species....

    • @JackPorter
      @JackPorter 3 ปีที่แล้ว

      @@thebiggestposer8810 i just thought guy #2 was just ignorant. not an idiot, mind you, like guy #3 thought.
      I get you probably can’t comprehend words very well but that’s on you.

  • @woofpuppy
    @woofpuppy 7 ปีที่แล้ว +2573

    In my strategic management class recently a group had to do a presentation over an Apple case study. I channeled Mr. Rossmann _SO_ hard and questioned the shit out of Apple's strategy. My professor thought I was a genius, I'm really just a plagiarizer though...

    • @PurushNahiMahaPurush
      @PurushNahiMahaPurush 7 ปีที่แล้ว +270

      Taylor "Good artist copy....great artist steal" lol

    • @cartoonhanks1708
      @cartoonhanks1708 7 ปีที่แล้ว +23

      That was by Banksy.

    • @RyanJones-lv9dj
      @RyanJones-lv9dj 7 ปีที่แล้ว +56

      +RavenPrecept Jobs was not a hacker
      He was a salesperson
      Woz did basically of the work electronic-wise, while Jobs did the selling.
      (He was also a complete jackass at Apple, and was kicked out as a result)

    • @hinrei1986
      @hinrei1986 7 ปีที่แล้ว +1

      good job though

    • @BugCatcherJoey
      @BugCatcherJoey 7 ปีที่แล้ว

      charles Nicole or r/iamverysmart

  • @hagarthehorrible1391
    @hagarthehorrible1391 8 ปีที่แล้ว +2611

    the battery of my 2006 ipod stopped working. apple store guys told me that they can try to repair it which would cost me more than the price of the product itself. just a battery replacement.
    went on eBay, bought a battery, replaced it myself and its working great again.
    FU apple.

    • @invertedv12powerhouse77
      @invertedv12powerhouse77 7 ปีที่แล้ว +42

      Pradhyumna Gupta I have an LG G4.... pop the back and swap the battery lol. Not that I've the need to swap it, but its just easy

    • @Ghorda9
      @Ghorda9 7 ปีที่แล้ว +82

      should go back to the store and show them what you have done

    • @pinkguy8205
      @pinkguy8205 7 ปีที่แล้ว +36

      Fuck you Apple for producing a product that I am enjoying and still using 10 years after I bought it.

    • @Bandicoot803
      @Bandicoot803 7 ปีที่แล้ว +9

      One day it will! Guaranteed! These guys never stop at this line when it comes to slaughter one's wallet.

    • @KathrynsWorldWildfireTracking
      @KathrynsWorldWildfireTracking 7 ปีที่แล้ว +101

      Apple hates you. You're resourceful, and smart enough to hate getting ripped-off. That's why iphones now have batteries that are soldered-in.

  • @AffordBindEquipment
    @AffordBindEquipment 6 ปีที่แล้ว +525

    right to repair is a huge issue for farmers who buy a 22 ton $500,000 harvester with just about as many sensors and gadgets as a Lexus, and when something goes wrong, then you have to TAKE it to an authorized dealer/repair guy to read the diagnostics so a $30 sensor can be replaced. So the farmer buys hacked software so he can read the diagnostics himself and repair the harvester himself in the field instead of somehow getting it out of the field it is stuck in, and then getting it onto a trailer and then take it 75 miles into a town that has an authorized dealer, all the while his crops aren't getting harvested...

    • @bn880
      @bn880 6 ปีที่แล้ว +19

      Wow, that sucks.

    • @mihaeltomasovic
      @mihaeltomasovic 6 ปีที่แล้ว +19

      @AffordBindEquipment Great point, my friend! That's a _fabulous_ example!

    • @noahw4623
      @noahw4623 5 ปีที่แล้ว +8

      You just gave me my next business idea, thanks fam

    • @whynotanyting
      @whynotanyting 5 ปีที่แล้ว +25

      I understand companies not wanting to release diagnostic/repair tools for regular customers (although I don't agree), but to have it affect farmers? The ones who provide food?

    • @hattrickster33
      @hattrickster33 5 ปีที่แล้ว +25

      @@whynotanyting This is the same logic behind ridiculous prices for healthcare in the USA. You can understand companies charging extreme prices on "luxury" products, but to have it affect medications and other treatment? That is the negative side of the implementation of capitalism in America.

  • @batman421
    @batman421 4 ปีที่แล้ว +154

    I was a Fixed Operations Director for 20 years with Ford. During that time, all independent repair shops had access to all the repair information that Ford had. The only time a customer is required to service at the Dealer, is during the basic warranty period. The only exception was for emergency repairs where a Dealer was not available. Ford would pay the independent shop for the warranty repairs once approved. I don't understand why the computer repair service should be different under the law.

    • @jean-clauded5823
      @jean-clauded5823 4 ปีที่แล้ว +26

      In one state (Can't remember which one), a carmaker to required by law to make available to the general public all the tools that are made available to a dealer.
      Ah, but Tesla's response? "We don't have dealers".

    • @daivdash
      @daivdash 4 ปีที่แล้ว

      but getting Ford to bring a smaller shop into authorized Ford repair facility was fairly easy

    • @thesarariman
      @thesarariman 4 ปีที่แล้ว +2

      Isnt Ford the company that decided that letting 1 million people die in car fires is better than making a smaller profit? They shouldnt ride the high horse here....

    • @daivdash
      @daivdash 4 ปีที่แล้ว +1

      @@thesarariman and Chevy had the Vega.

    • @sankalpsthanapati6517
      @sankalpsthanapati6517 4 ปีที่แล้ว +4

      Ford wont give access to the error codes or manuals in India. They want tou to get it fixed at a authorised dealer. And thats pretty much the same story with all other companies selling cars here in India. So pretty much all the companies are like that. Even Ford

  • @DeliriumTremensTWU
    @DeliriumTremensTWU 7 ปีที่แล้ว +1298

    Keep standing high Louis. The world needs less apathy.

    • @rossmanngroup
      @rossmanngroup  7 ปีที่แล้ว +146

      yes sir!

    • @wobblysauce
      @wobblysauce 7 ปีที่แล้ว +3

      +

    • @mikemoos
      @mikemoos 7 ปีที่แล้ว +1

      What do you consider lazy? People who aren't complete fucking morons, and don't do back-breaking work, because they are not intellectually lacking?

    • @kender1412
      @kender1412 7 ปีที่แล้ว +6

      SilverEevee - Actually, back-breaking labor does not indicate a lack of laziness IMO. If you are happy doing it, more power to you, but there are a number of people who like to bitch about how little they're getting paid for manual labor that are too lazy to develop more lucrative, marketable skills or get an education in a marketable field. THAT is lazy. The engineer or CEO making lots of money sitting in his posh, air conditioned office worked hard to get there while the lazy field worker just breaks his (or her) back putting forth a LOT of effort but not really accomplishing much work.

    • @michaelfredrick6972
      @michaelfredrick6972 7 ปีที่แล้ว

      Jason Nichols lol you can lecture about laziness all you want you can go fuck yourself!!!!!!!!!!!!!!!!!!!!!

  • @tckeys8855
    @tckeys8855 7 ปีที่แล้ว +48

    Nice video. I'm an electrical engineer and truly appreciate your ability to work on surface mount technology. Before Engineering school, I used to help my dad put together Heath Kit radios and test equipment. Very few circuit boards back then. It was individual components soldered to strips of solder lugs. Oh, and vacuum tubes with a few discrete transistors. My career path took me away from electronics into power and process measurement and control design. I still appreciate a good electronics fix though. I'm glad to see a young guy with the skills that you have. You are right though, not many of you left. The world of electronics has gone board level replacement and little or no diagnostics skill. Such a shame. Keep up the good work!!!

  • @ShionWinkler
    @ShionWinkler 6 ปีที่แล้ว +125

    It's not just Apple, look up John Deere V. Nebraska farmers, John Deere does the same thing, you are forced to go to John Deere to fix your Tractor, as the software to diagnosis and read anything on the tractor is proprietary to John Deere and they are unwilling to give that to anyone.

  • @shawngoodell772
    @shawngoodell772 4 ปีที่แล้ว +353

    I used to love my iPhone's, had them from the 3g to the 7. When my phone stated it had 92% battery capacity it the battery settings then did a IOS update. Right after the update I go snooping around and it tell me I need to replace my battery. The battery died a week later. So I take my happy ass to apple and they try to tell me the phone is junk and needs full replacement....@ FULL RETAIL. I blew the f up into the apple store and ordered the cheapest battery I could get on Amazon. Next day I have my cheap ass battery and toss it in and looky looky the fuckin phone worked.
    I used it for another few years then got a new samsung. To do my part in giving apple a fuck you!

    • @EggEnjoyer
      @EggEnjoyer 4 ปีที่แล้ว +19

      How you enjoying the Samsung? A lot of die hard Apple fans have a hard time moving over to Android. They think it’ll be like playing 4D chess or something

    • @austinmongold1873
      @austinmongold1873 4 ปีที่แล้ว +27

      @@EggEnjoyer not the same person, but I did the same thing switching to Samsung. I swapped from Apple to Samsung a few years ago and for me it was honestly so much better pretty much instantly. I had almost no trouble getting used to it (and in fact got more used to it then I ever was with my iphone). I actually was able to more strongly integrate my galaxy s9+ into my tech ecosystem since it can be linked to windows 10. I should also say I jailbroke my iphones pretty much any chance I got, so switching to Android honestly made a ton of sense because I hated being locked down on iphone. I don't at all regret switching, and in all my years of having my galaxy s9 I have never had a single issue with it! One of the best decisions I made was ditching apple lol

    • @notgray88
      @notgray88 4 ปีที่แล้ว +14

      @@EggEnjoyer free youtube vanced, free nintendo emulation, and much much more that apple products can never do.

    • @wookongninja7461
      @wookongninja7461 4 ปีที่แล้ว +1

      @@EggEnjoyer That was the case till pre Android ver. 6.0. No more.

    • @judahakers5248
      @judahakers5248 4 ปีที่แล้ว

      i cant see myself using a samsung device, but i also wont go past the iPhone 6s ... idk what im gonna do when i run out of options, maybe ill see if theres some android device thats worth thats better than samsung

  • @dustypulver1
    @dustypulver1 7 ปีที่แล้ว +584

    I know as an ex-Apple dealer that Apple is not a computer company, they are a marketing company.

    • @wargamingrefugee9065
      @wargamingrefugee9065 7 ปีที่แล้ว +2

      Emerald, Thanks for the chuckle. :-)

    • @madMARTYNmarsh1981
      @madMARTYNmarsh1981 6 ปีที่แล้ว +17

      Dusty Pulver Bose are a similar type of company, they sell average grade user products at a premium because their logo is attached to it. They are both very good at marketing their crap. They used to make a good product but now it's all shite.

    • @ClaudioParraGonzalez
      @ClaudioParraGonzalez 6 ปีที่แล้ว +1

      what brand do you think is good in terms of audio quality? (not "over-bass"-ed or just a fancy logo) :)

    • @madMARTYNmarsh1981
      @madMARTYNmarsh1981 6 ปีที่แล้ว +12

      Claudio Parra If you're asking me, there are a lot of brands that fit the slim parameters you have listed. I need to know a bit more about the kind of sound that you like. Do you like a warm sound or something more neutral? That's a good start. My favourite headphones are my AKG K712 pro, at their price they are amazing headphones. I used to like Sennheiser but even they are now charging a premium for their logo, they still make good products (The HD600 up to HD800 are all fantatstic although expensive for what they are) but they often charge the real value plus a half on top.
      Another good set of headphones are the Philips Fidelio X2HR, a different sound to the K712 pro but still pleasing.
      Your price range is important too, I could recommend very good headphones in the £150-250 range but the Sennheiser HD range are above this price point.
      Beyerdynamic and Audio-Technica are good brands that don't over charge like Bose do.
      Beats headphones are absolute junk now.
      I also wouldn't ever recommend any wireless headphones no matter what wireless technology they use as it is a compromise and I'd rather have a wire and AAA sound over A sound and no wire but that's me, you might like the freedom of no wires, if that's the case, I can't help you because the last set I used (Sennheiser Momentum 2.0 wireless) weren't anywhere near as good as my cheaper priced wired headphones so I have sworn off of wireless headphones until a time comes when wireless headphones can transmit as much data as a cabke/wire. That day will come but it isn't now.
      Another important consideration is how you listen to your music. If you only stream from things like Spotify wireless headphones can handle the data transmission but if you're like me and use FLAC/HI-RES only, wireless headphones can't match wired.

    • @ClaudioParraGonzalez
      @ClaudioParraGonzalez 6 ปีที่แล้ว +2

      Martyn James, thanks for your reply, I like to say that I prefer a plain response, I am getting into audio mixing, and I would like to count with some accurate headphones, not those kinds of headphones that compromise the clearness of the high freqs just to add bass and make some folks say "wow, what a good bass". Maybe it is a little difficult with a short budget (my accouter says that I don't have money, goods nor even an accounter).
      Finally, I totally agree with your wireless point, I've never liked them (and talking about that... crApple again, removing the 3.5mm jack... )
      What do you think?
      thanks again

  • @jamescpalmer
    @jamescpalmer 8 ปีที่แล้ว +344

    Thank you for highlighting Apple's extremely anti-consumer practices, I've been saying this stuff for 10 years now and it's good to see trained individuals fighting for consumers rights in this way, bringing these anti-consumer monopolists to account for their actions.

    • @pinkguy8205
      @pinkguy8205 7 ปีที่แล้ว +3

      Apple is not a monopoly, there is plenty of competition. The fact that people willingly purchase their products is because they expect them to improve their life more than the products of the competition (or than not getting a product from either). If people were bothered by how expensive it is to repair Apple products then they would just get a PC or Android.

    • @Delirio2
      @Delirio2 7 ปีที่แล้ว +3

      A salary for "repair" works that aren't repair works and come off in higher costs than the original price of the product. You're fucking stupid.

    • @nowaskmehow
      @nowaskmehow 7 ปีที่แล้ว +3

      Pink Guy Yeah, consumer protection laws should only be enacted when there are monopolies. How's life in fairyland?

    • @777jones
      @777jones 7 ปีที่แล้ว +2

      Even replacing a screen is not that hard. It attaches with strong magnets. You need a screwdriver and about 20 minutes to do the job. Of course it costs more from Apple.

    • @Delirio2
      @Delirio2 7 ปีที่แล้ว +3

      Of course labor should take away a good chunk. We're not communists. The point is the screen is most likely not going to be repaired, but replaced. That might be worth around 400$ for Apple. Another manufacturer might've replaced it for 250. And guys like Rossmann repaired it for 50.
      The point is, Apple is not only taking your choice of replacement or repairing, but also in many situations charges "repair" prices (implying repairs) for replacing entire parts for costs that are next to the original vendor prices (which are already higher than what you'd pay in average)
      It's not consumer-oriented and therefore subject to criticism.

  • @red_doggo7219
    @red_doggo7219 7 ปีที่แล้ว +321

    Hey boss, it looks like some people learned how to replace their hard drives. What do we do?
    Solder them to the motherboard. Fuck it, solder everything to the motherboard.

    • @rumbler900
      @rumbler900 7 ปีที่แล้ว +37

      ohh dont forget to resin bond them as well just to make sure it all breaks when you try to remove it. One last thing boss make sure it breaks at the connection to main board or start typing your resume

    • @stevetreloar6602
      @stevetreloar6602 7 ปีที่แล้ว +11

      Sad but true.

    • @pratamaSVD
      @pratamaSVD 7 ปีที่แล้ว +1

      😂

    • @xxtovarichxx
      @xxtovarichxx 6 ปีที่แล้ว +4

      With people being so obsessed with how thin their laptops are can you really blame them? BGA mounting cpus and soldering ram and SSDs saves on thickness. Though it would be nice to see Apple do something like Macbook Airs have 13" and 15" variants with everything soldered to save thickness and Macbook Pros still having most things use slots and sockets for upgradability. However even companies like dell are abandoning user upgradability. Its more profitable to make you sell the old one and buy a new device when it starts to show even a llittle bit of age.

    • @GamingKeenBeaner
      @GamingKeenBeaner 6 ปีที่แล้ว +6

      Packard Bell used to do that back in the 486 days. Everything was built into the motherboard. I had a bios go out on one once, and it ruined the entire computer. My step brother's custom system had a bios failure and he just bought a new chip for it and was back up and running. Really taught me a lesson about picking systems!

  • @Jammoko
    @Jammoko 4 ปีที่แล้ว +137

    When I used to buy expensive HiFi equipment back in the 1970's... you received the unit (amplifier, pre-amp and tuner etc) plus the the owner operating manual. Quite often the owners manual would in include a bolck diagram and even a circuit diagram in certain cases... also a full service manual was offered as an option for a few dollars more if you so desired... I always requested the service manual and would always make it a deal breaker if the selling agent was reluctant to supply a service manual! No way was I going to buy, what was in them days, expensive electronic equipment without the full service information... consumers should never have accepted this premice that manufactuers can keep secret the servicing of the product that they buy.... I won't buy an Apple device for this very reason... they are even building 'go-slo' modes into upgrades to encourage consumers to upgrade to new machines... it's time legislators sorted this out and protect consumers from profiteering manufacuers!

    • @mobiusbelts3607
      @mobiusbelts3607 3 ปีที่แล้ว

      Show me where the government touched you!

    • @d.j.9961
      @d.j.9961 3 ปีที่แล้ว +5

      I grew up with, & still use my NEC av350e & love it! I realize its nothing special but, I agree with you!!! Good luck finding replacement speakers these days, much less cabinet speakers!!!

    • @Romanellochw
      @Romanellochw 3 ปีที่แล้ว +1

      If you really wanted to get the actual plans for these computers you could probably track down the patent which will show everything.

    • @vaibhavsrivastva1253
      @vaibhavsrivastva1253 3 ปีที่แล้ว +1

      @@Romanellochw Yeah, in the 1970's, right?

    • @abraxaseyes87
      @abraxaseyes87 3 ปีที่แล้ว

      Cheaper to just pay off the politicians. Like they ever not for profit.

  • @travcollier
    @travcollier 6 ปีที่แล้ว +475

    So when is Apple going to stop "selling" hardware entirely and just lease it? You know it is coming.

    • @SivaR1020
      @SivaR1020 5 ปีที่แล้ว +41

      Had the same thought. If you are buying an apple product, you are not buying it. You are licensing it to just use it.

    • @christopherforsyth5284
      @christopherforsyth5284 5 ปีที่แล้ว +7

      Crony capitalism. Not the free MARKET .

    • @jeice13
      @jeice13 5 ปีที่แล้ว +4

      It might be harder to justify charging you for the replacement on a lease

    • @bigdeej3831
      @bigdeej3831 5 ปีที่แล้ว +2

      They do with their new trade in every 1-2 year program now

    • @Caydiem
      @Caydiem 5 ปีที่แล้ว +18

      When will consumers stop mindlessly consuming?

  • @theendofit
    @theendofit 8 ปีที่แล้ว +433

    note on that error page 90% of the errors say bring it in lol

    • @wadebradley7388
      @wadebradley7388 8 ปีที่แล้ว +12

      I guess thats why they have soooooo much money right~~!

    • @gershoma5538
      @gershoma5538 8 ปีที่แล้ว +13

      "most profitable company of 2015"~ Forbes
      "fuck y'all got mine" ~Tim Cook

    • @wadebradley7388
      @wadebradley7388 8 ปีที่แล้ว

      Hexx i.m lol

    • @ossiedunstan4419
      @ossiedunstan4419 7 ปีที่แล้ว +28

      the reason they have so mush money is they use the cheapest parts,cheapest labor , and peeps keep buying thier crap which tells them you are ok with slavery

    • @TheSamcrittenden
      @TheSamcrittenden 7 ปีที่แล้ว +3

      I've had a few situations like that on my Ipod Touch over the years that have all been easy fixes for cheap at a local computer repair shop lol

  • @roguefox4308
    @roguefox4308 7 ปีที่แล้ว +81

    I already love this man for educating people on the unethical and absolute disrespect for Apple's costumers! They design their entire company to keep costumers to buy only their products and they set those products up for failure!

    • @largol33t1
      @largol33t1 7 ปีที่แล้ว +6

      Simple, STOP buying their products. I still use Android and PC products and am not overwhelmed with viruses like Apple claims.

    • @The88thMinecrafter
      @The88thMinecrafter 7 ปีที่แล้ว +1

      Caleb Marcum My 2010 MacBook runs perfectly well without any bugs, don't know why people complain.

    • @rockbandandghmaster
      @rockbandandghmaster 7 ปีที่แล้ว +3

      Milky Way Apple makes shit products, they just make it shiny so people buy it. However, shiny shit is still shit.

    • @WoodysAR
      @WoodysAR 7 ปีที่แล้ว

      Caleb Marcum You think the people that work at Apple wear Costumes? Who ARE their costumers? Are they movers in the fashion world? Do they sell the costumes the costumers make, to their customers?

    • @grundergesellscahftmkii6196
      @grundergesellscahftmkii6196 7 ปีที่แล้ว

      Milky Way just because it doesn't happen to you, doesn't mean it doesn't happen to other people

  • @electricsparks4251
    @electricsparks4251 4 ปีที่แล้ว +13

    Wow, this is an honest man and with lots of integrity.

  • @kaikai9533
    @kaikai9533 7 ปีที่แล้ว +287

    We need more consumer advocates that will point out these kinds of planned obsolescence. Thanks for this video and information.
    Also, I generally don't have any interest in electrical engineering, but you make it fascinating.

    • @rossmanngroup
      @rossmanngroup  7 ปีที่แล้ว +9

      +KaiKai thank you!

    • @kaikai9533
      @kaikai9533 7 ปีที่แล้ว +4

      Too bad you are on the other side of the country, I'd love to bring my electronics to you for repair. But I will recommend you to my aunt who lives in New Jersy.

    • @spec24
      @spec24 7 ปีที่แล้ว +6

      No, we simply need people who decide not to buy things they perceive as having planned obsolescence. It's not that difficult.

    • @kaikai9533
      @kaikai9533 7 ปีที่แล้ว +2

      @spec24 Encouraging people to conserve is important too.
      The reason I pointed out the need for consumer advocates is because I already want to buy things that last, ideally forever.
      Nothing last forever, there is wear and tear as well as the change in need. I have clothing that I still wear that are 20 years old, but they eventually wear out. Or in the case of change in need, I need something more professional than my torn jeans and my high school gym shirt for work. Electronics are in essence the same, parts break and I need new hardware to run more powerful programs.
      To meet my need, I need and want expert's help to make that choice. Ideally, the expert will point out ease to replace/upgrade parts rather than having to buy whole new equipment.
      Encouraging conservation and consumer protection work hand in hand to promote better quality and discourage waste.

    • @benjaminfranklinhawkeyepie9721
      @benjaminfranklinhawkeyepie9721 7 ปีที่แล้ว +2

      spec24 show me a piece of tech that doesn't have a built in obsolescence

  • @kajar9
    @kajar9 9 ปีที่แล้ว +58

    I'm not in computer repairs nor have I ever really done anything like that, barely solddered anything really... Usually I'm not really interested in these things, especially watching a hour long video about such things...
    But for some reason... I can't stop watching your videos... They are surprisingly captivating to me...
    I would like to say thank you and all the best in what you are doing. I feel like for some odd reason, I will keep watching your content.

    • @matthewsoccer2011
      @matthewsoccer2011 9 ปีที่แล้ว +3

      +kajar9 Dude same. I looked at how long it was and said to myself i'll never get through this. Nope, he just grabs you and never lets go. Brings back memories of my childhood at Sunday school

    • @dexter-ian
      @dexter-ian 9 ปีที่แล้ว +1

      +matthewsoccer2011 Same here :) Great video!

    • @MordecaiWalfish
      @MordecaiWalfish 7 ปีที่แล้ว

      Buff too this guy really gets me SPRUNG if you know what I mean

  • @ukaszmroczynski8587
    @ukaszmroczynski8587 7 ปีที่แล้ว +133

    Hi Louis, I was ACMT (Apple Certified Macintosh Technician in 2010-2012 approx) and watching this video makes me feel nostalgic :-) YES you are right, Apple Authorised Service Centers cannot fix "shit" when it comes to MLB - main logic board! They have all these fancy AHT, AST and now probably some new diagnostic tools BUT all you will get when the MLB crashes on your spanky new $4000 MacBook Pro is......... used MLB! YES YES YES. Many times I have seen Apple sent reworked MLBs! So think twice before you take your'e new Apple to fix it by store...... This is a game, very lucrative game played by Apple with their customers. Let's say your brand new or fairly new very expensive computer get faulty - chance is you will get it back with reworked MLB which may work for another year, two or only month.... If it fails just after your warranty period - you are sooooo fuckeddddd! I mean it! You are on your own..... Been there, seen it from inside.....! (this is U.K. story) PEACE ;-)))

    • @madMARTYNmarsh1981
      @madMARTYNmarsh1981 6 ปีที่แล้ว +4

      misiek82 UK story, your English isn't very good. Are you from elsewhere?

    • @westjgames1
      @westjgames1 6 ปีที่แล้ว +13

      The fun part is, in Australia, goods have to work properly, and as advertised, for a reasonable period of time, which is longer than most Apple warranties. Trying to get Apple to budge on this is almost like getting blood out of a stone, but take in a printed copy of Consumer Law, reference the point, and threaten to call the Consumer Affairs office to make a formal complaint, and they'll usually come up with some miracle of a solution :)

    • @madMARTYNmarsh1981
      @madMARTYNmarsh1981 6 ปีที่แล้ว +7

      WestJ we have the same/similar rules in the UK but after 6 months it is the owners responsibility to prove that the fault is either by design or through a manufacturing defect etc... an almost impossible task for even tech savvy consumers. A washing machine for example, I'd expect it to last 5 years minimum without failing, if it does fail I can go through the process of trying to get the company to repair/replace but if they are reluctant it can involve small claims court, getting an engineers report (which I would have to pay for up front but could claim back) proving the fault exists... it's too much for most people and these companies work on this basis, in my opinion at least.
      It's a bollocks rule really, it's there to make us feel like we have consumer protections but it only really lasts for 6 months. Most companies are decent and will provide an exchange within the 12 month period but some are utter bastards.

    • @GeorgeHafiz
      @GeorgeHafiz 6 ปีที่แล้ว +5

      Martyn James 'Misiek' suggests Polish, which is likely since that is the second most spoken language in the UK.

    • @ComradeRachel
      @ComradeRachel 6 ปีที่แล้ว

      You should know every brand supplies used motherboards for warranty and also out of warranty. I never see Lenovo send a brand new board, I rarely see a new board from HP or Dell. People love to focus in on Apple and ingore they are no worse or better then any other brand when it comes to repairs.

  • @thephaze3
    @thephaze3 4 ปีที่แล้ว +7

    The main reason I love watching your videos so much, is that you deliver endless amounts of valuable information, well paced, without a single cut

  • @swapneeldatta2297
    @swapneeldatta2297 7 ปีที่แล้ว +120

    This video moved me. Just look at him. I wish more manufacturers realise that its wrong to snatch away our right to repair things, and this would only be initiated if we mass boycott stuff that aren't repairable. Never intend to buy another Apple product.
    @louis keep up the good work, this video has been very educational and I totally support you.

    • @rossmanngroup
      @rossmanngroup  7 ปีที่แล้ว +13

      Thank you!

    • @AndrewEck
      @AndrewEck 7 ปีที่แล้ว +2

      but it's convenience having your own computer on you instead of going to the library to use one of theirs for like an hour max or whatever. so say you boycott sony, apple, dell, etc. and some 3rd party brand lets you repair theirs. then they realize they're heavily relied upon when their sales skyrocket, so then they start overpricing their crap because they know you're going to them instead of apple that won't let you repair, but you have to basically pay the cost of the computer to repair it now. bit of a bad experiences for a lot of apple users, i understand, but i guess i live in an area where they aren't dicks to people and actually try to help, because i have never been tried to be up-sold over repair. I have only gotten outstanding customer service from them and that can only be because of a variety of differences in variables. maybe the ones that get great service don't really make their claims loudly heard, but those who have bad experiences shout it from the mountain.

    • @BB-np4ib
      @BB-np4ib 7 ปีที่แล้ว +2

      Shill

    • @hanro50
      @hanro50 7 ปีที่แล้ว +2

      ...or just build your own desktop computer...if something fails than you can just replace that part...

    • @arnowisp6244
      @arnowisp6244 7 ปีที่แล้ว +1

      Swapneel Datta Thats why Im somewhat cautious of self driving cars. Companies can make self repair of these cars impossible.

  • @JSXSProductions
    @JSXSProductions 7 ปีที่แล้ว +607

    “Have you ever considered just upgrading to a newer product?”
    “No, I paid for this computer expecting it would last me a long time.”
    - conversation with the Genius™ at the Genius Bar™ after the Genius™ informed me that my 2011 Apple® MacBook® Pro™ is now considered Vintage™ and therefore no longer supported and that Apple® no longer carries replacement parts for.

    • @rossmanngroup
      @rossmanngroup  7 ปีที่แล้ว +57

      15" ?

    • @MrElectrifyer
      @MrElectrifyer 6 ปีที่แล้ว +18

      J P Dude, my 2008 HP Pavilion dv3510nr Laptop would still be in use today (with upgraded storage and RAM) if the Surface Pro wasn't a whole lot more useful, replacing all my needs of it. It came with Vista and easily ran Windows 7, Windows 8 and probably would have run Windows 10 with no problems either.
      Now using a 2014 Surface Pro 2 and will be keeping it until something much more useful comes along...

    • @piotrkrolikowski9335
      @piotrkrolikowski9335 6 ปีที่แล้ว +7

      The gpu might not but Sandy Bridge is still great for gaming and that came out in 2011.

    • @conniedobbs5894
      @conniedobbs5894 6 ปีที่แล้ว +15

      I just got this Vintage BS last week when I called Apple. Shit ain't vintage it's obsolete.
      I swear this means some fools on ebay are going to try and sell their 2011 macs as vintage.

    • @conniedobbs5894
      @conniedobbs5894 6 ปีที่แล้ว +4

      I'm using it with Ubuntu, works fine. Yeah core 2 duo processors.

  • @jeremyhatfield6553
    @jeremyhatfield6553 8 ปีที่แล้ว +682

    Louis, I rarely put a comment in. Your regard/postering towards Apple makes me absolutely love you. your videos are the best. Never stop producing

    • @atlasthegodgamer
      @atlasthegodgamer 8 ปีที่แล้ว +10

      agreed

    • @iberiuspred4906
      @iberiuspred4906 7 ปีที่แล้ว +1

      Yeah, the information is interesting, but the way he is repairing it makes me cringe.

    • @9HighFlyer9
      @9HighFlyer9 7 ปีที่แล้ว

      Iberius Pred are you referring to his repairing rather than just replacing whole boards? or is it something about his technique? I'm genuinely curious.

    • @iberiuspred4906
      @iberiuspred4906 7 ปีที่แล้ว

      9HighFlyer9 The way he is flooding the PCB with flux is very amateurish. While it shouldn't do any harm to the pcb, you could be more elegant.
      Replacing a solder pad with a piece of battery wire, are you kidding me? There are more proper procedures to repair solder pads. Just use Google.
      There are more proper procedures to restore the conductor between circuits than wrapping an electromagnetic wire around the pcb. You could for example chemically redeposit copper to the connector points between the pcb layers if that is what has caused the disconnection.
      There are foil jumper kits, through hole repair kits, conductor rework kits among other options, Google is your friend.
      It will of course require a bit more work than a botched up repair job like this.

    • @paradisjr45
      @paradisjr45 7 ปีที่แล้ว +4

      +Iberius Pred
      You do Realize you sound/read, like a fkn PUNK right ?

  • @cat_hq_1452
    @cat_hq_1452 4 ปีที่แล้ว +238

    Idea: come into an apple store with a broken mac and when they tell you some BS, then repair the computer in front of them.

    • @ricardolopezjr2855
      @ricardolopezjr2855 4 ปีที่แล้ว +17

      And then when product is fixed in front of them raise the finger 🖕🏼to fuck all you Apple stores

    • @ajemajh
      @ajemajh 4 ปีที่แล้ว +20

      free training it is then

    • @DrCruel
      @DrCruel 3 ปีที่แล้ว +19

      Better idea: Make videos fixing problems that the Geniuses caused, then publish your shop address.
      Oh yeah. You did dat.

    • @persuingrelaxation1346
      @persuingrelaxation1346 3 ปีที่แล้ว +3

      @@ricardolopezjr2855 I don’t they deserve it they are just employees

    • @Xbox360mIRC
      @Xbox360mIRC ปีที่แล้ว

      @@persuingrelaxation1346 But they are supposed geniuses. Maybe if it was morons then it would be OK.

  • @roymc2726
    @roymc2726 7 ปีที่แล้ว +26

    Thanks for letting us virtually hang-out while you fix things, Louis. I learned a lot and agree with the points you make.

  • @truebabalooey
    @truebabalooey 7 ปีที่แล้ว +115

    Many thanks Louis for your posting. I don't know how many times I've tried to convince users of Apple products that they are dealing with an "evil empire". I don't have an issue with Apple hardware; I don't have an issue with Mac OS X or iOS, although, personally, I don't care to use them (the last really good Mac OS X was Snow Leopard & using iOS devices make me feel like I'm using a children's toy). What I do have issue with is Apple's corporate philosophy & support practises. A few years ago, I worked at an Apple Support call center (tier 1). Part of the performance metrics that were used in assessing the agents was how much selling we did. We were strongly encouraged to sell customers something as a solution to the problem they phoned in about; resolving the actual technical problem was not the priority. I quit that job in disgust.

    • @rossmanngroup
      @rossmanngroup  7 ปีที่แล้ว +17

      I can imagine. Working at call centers in general is terrible.

    • @statinskill
      @statinskill 7 ปีที่แล้ว +6

      Simboiss No asshole, just because we are against planned obsolescence does not mean we want to live in poverty and die from completely curable diseases, while upper party members live like kings, circumstances also known as "socialism".

    • @rossmanngroup
      @rossmanngroup  7 ปีที่แล้ว +4

      I do not wish for any of my disdain for Apple's treatment of customers to be misconstrued as disdain for capitalism or encouragement for the cancer of socialism. For any who disagree with me, might I suggest vacation in Venezuela?

    • @rossmanngroup
      @rossmanngroup  7 ปีที่แล้ว +7

      People value products that last. Neve never designed consoles to fail. Urei never designed products to fail. Fairchild never designed products to not be serviceable. These products are revered 50 years later and worshipped with insane resale values becuase reliability, when taught as a virtue, makes for a higher valued product.
      What venezuela is as a label is meaningless. Their leaders destroyed the country using socialist policies.

    • @joeygreathouse3029
      @joeygreathouse3029 7 ปีที่แล้ว +3

      I have an issue with overpriced, underpowered, totally cheap Apple hardware.
      Apple uses cheap bullfuck hardware.

  • @ziomalisty
    @ziomalisty 8 ปีที่แล้ว +138

    As a non-native speaker I just wanted to thank you for speaking CLEARLY and not mumbling like most of the TH-camrs. Thanks!

    • @sleepup7931
      @sleepup7931 7 ปีที่แล้ว +1

      You should start to listen and learn different accents from all over the world and not just the American accent.

    • @raidenxt8737
      @raidenxt8737 7 ปีที่แล้ว +6

      its not our fault that the general american accent is the most clear ;)

    • @luisgonzalez5482
      @luisgonzalez5482 7 ปีที่แล้ว +1

      Raiden XT Sometimes even American accents are fucking retarded.

  • @ginofoogle6944
    @ginofoogle6944 4 ปีที่แล้ว +183

    I like how he shits all over apple even tho their products are his bread and butter.. goes to show this guy is genuine.

    • @fl570
      @fl570 ปีที่แล้ว +2

      @@atlantic_love Doesn't change the fact that he's speaking the truth, whether you like it or not.

    • @unknown-tq2yx
      @unknown-tq2yx ปีที่แล้ว

      Fanboy

    • @SirBojo4
      @SirBojo4 ปีที่แล้ว

      I'm going to your profile and I'm going to judge everything about you.

    • @SirBojo4
      @SirBojo4 ปีที่แล้ว

      You are nothing!

  • @shocktnc
    @shocktnc 4 ปีที่แล้ว +112

    Sadly my family has bought into apples nonesense, and they openly refuse to listen to proof that they are wrong. The frustration is immense.

    • @Muhammad-sx7wr
      @Muhammad-sx7wr 4 ปีที่แล้ว +5

      Apple are real A-holes but still their products are actually not bad. they're one of the few vendors that sells a true certified Unix machine also. This is one of the reasons that nearly all of the professional software developers use it still.

    • @RavenJCain
      @RavenJCain 4 ปีที่แล้ว +9

      As he stated at the beginning of the video.
      He is not saying Apple products are bad. His gripe is their position on allowing people to fix things they own.
      If your family simply likes Apple devices because of how they are designed and work, then they are not wrong. It is not wrong to like a good product you prefer over another good product. You can love Apple products and still no like Apple's stand on right to repair. As he has said before, Apple is not an individual. It is made up of several division etc, who internally cannot even agree on things, even right to repair.
      Also keep in mind, he owes a big portion of his financial success to Apple. He is the embodiment of "love your enemy".

    • @lordpsi99
      @lordpsi99 4 ปีที่แล้ว

      SAME

    • @iamtheiconoclast3
      @iamtheiconoclast3 4 ปีที่แล้ว +14

      @@RavenJCain I dunno man; I suspect you're missing the point. Apple doesn't seem to have rational customers like that. You're right of course, there's nothing wrong with simply appreciating a good product and being realistic about how good it actually is. That's what PC and Android users do. When it's good, we say it's good; when it sucks, we say it sucks. If I met an Apple user like this, I would have nothing against that person - but so far it has NEVER happened in my entire life. In my experience, Apple users fall into one of two categories: the kind that never think to even consider buying anything other than Apple because it's something they know about, and the rabid fanboys who cannot allow one single aspect of the company, its products, its ethos, its business model or, heaven forbid, it's Glorious Founder and Leader of All Men, to be questioned. They become fumingly angry when any single thing about the entire apple phenomenon is challenged, criticized, etc., and cannot bring themselves to admit a single tiny flaw.

    • @muffinsat4am
      @muffinsat4am 4 ปีที่แล้ว +1

      I mean, it's a good ecosystem if all of your stuff is apple... and only apple.

  • @slicedhub
    @slicedhub 7 ปีที่แล้ว +40

    Sounds very frustrating. Here in NZ your not allowed to sell an item unless you have a supply of serviceable components available to the consumer, up util the foreseeable or reasonable serviceable life of the item. i.e. Purchase a cellphone, it's over it's 1 year warranty by a couple months, I bust the screen, so I go back to the provider to purchase a replacement screen. They must supply be able to sell me the replacement component at reasonable market price. If they can't, 1 of 3 things normally happens. (1) they supply a new phone, (2) a refund, (3) part refund - they may say the phone would of had a us-full life of 3 years and I only got 1 year out of it so a 66.66% refund. Apple will hate anyone that knows the Fair Trading Act over here.

    • @TheFirstSSJ
      @TheFirstSSJ 7 ปีที่แล้ว +1

      David Heslin you kiwis have that sector of business figured out. Good for you guys!

  • @alancorns5837
    @alancorns5837 7 ปีที่แล้ว +114

    APPLE is actually an acronym. It stands for Adaptors Plugs Peripherals Leads & Extensions.

    • @fnige
      @fnige 6 ปีที่แล้ว +5

      Could be Annoying People Playing Lamely Est.

    • @bigpappahemi4263
      @bigpappahemi4263 6 ปีที่แล้ว +1

      That's awesome! We need to get T-shirts made with that and the apple logo on it!

    • @AcornElectron
      @AcornElectron 5 ปีที่แล้ว +1

      It’s really just a way to get in front of Atari in the phone book and listings. But I like your thinking.

    • @c97x
      @c97x 5 ปีที่แล้ว

      Homeboy makes a good point AD>AP

  • @daviddavis7855
    @daviddavis7855 3 ปีที่แล้ว +68

    Apple refused my 2011 Macbook Pro at any price, declaring it to be “Vintage” after 7 years.

    • @metaparalysis3441
      @metaparalysis3441 3 ปีที่แล้ว +3

      if it works keep it, maybe linux or something

    • @Bri-bn5kt
      @Bri-bn5kt 3 ปีที่แล้ว +6

      That's what you get for buying crApple

    • @ViburaBlanca
      @ViburaBlanca ปีที่แล้ว

      That is vintage for sure

    • @daviddavis7855
      @daviddavis7855 ปีที่แล้ว +1

      I had it repaired by a third party, it still works fine, years later.

    • @bettercalldelta
      @bettercalldelta ปีที่แล้ว

      my 12 year old laptop must be prehistoric to them

  • @JodyBruchon
    @JodyBruchon 5 ปีที่แล้ว +116

    "The Mecca of Ripoff" may be my new favorite phrase ever.

  • @TheEragonBrom
    @TheEragonBrom 7 ปีที่แล้ว +227

    I just watched a 1h video of some dude talking how bad apple is and how easy it is to repair what they won't do, and it was worth ever minute! ^^ great video!

    • @kennethkeys2248
      @kennethkeys2248 7 ปีที่แล้ว

      Eragon Brom
      .
      .
      .
      Shadeslayer...

    • @sen8301
      @sen8301 7 ปีที่แล้ว +16

      I'll probably never use this knowledge and yet I enjoyed watching the whole thing. Good stuff!

    • @zenryuu7182
      @zenryuu7182 7 ปีที่แล้ว +16

      yup, I clicked on this out of curiosity and was gonna watch it for like 5 minutes, but ended up watching the entire thing as it was so interesting.

    • @umakantshridharchaudhari647
      @umakantshridharchaudhari647 7 ปีที่แล้ว

      haha true

    • @eltouristoduo
      @eltouristoduo 7 ปีที่แล้ว

      same thing for me.

  • @alibear57
    @alibear57 7 ปีที่แล้ว +21

    I was going to applaud you Louis Rossman, for your brilliant speech (and I still do, very well said) but I see many people on here have already done so. I have been saying the same things as you, about Apple, for a number of years, although not in such an articulate and intelligent way as yourself. One comment another poster made, which I reiterate, you should run for presidency or other political position and help make the world a better place for all of us. With regard to Apple's policy, I feel it is bordering on criminal and should be dealt with in a court of law. If I own a vintage car, it might not have all the fancy embellishments (like intermittent window wipers, or heated screen and wing mirrors) that a more modern and more expensive vehicle has, but if it is my choice to stick with it, for whatever reason (if it does the job according to how I work, why should I upgrade?) then it should not (and IS not) the vehicle manufacturers legal right to prevent my vehicle from running. But this is exactly what is happening in the computer world, my trusty MacPro, which does all I need it to do, and works at MY speed, is being rapidly forced into the scrap pile, because of OS upgrades which prevent my old (perfectly working) software programs from working - and, (to Apple), I don't mind being left behind, but don't demolish the rope bridge which prevents me from crossing the chasm.
    And finally, I just wish you were not in the middle of Manhattan, but in the middle of Scotland, where I live, so that I could bring my computers to you for repair. Keep up the good work.

  • @JamesRendek
    @JamesRendek 3 ปีที่แล้ว +4

    Louis, you are a man meant to do more. A logical, high level learner that can actually take that knowledge and run with it. I firmly believe you are here to change things for the better. I see the situation has practically forced your hand into the position.

  • @sauceman2005
    @sauceman2005 7 ปีที่แล้ว +100

    *1 shot for everytime he says "fucked"*

    • @TheROZOZOZO
      @TheROZOZOZO 7 ปีที่แล้ว +1

      No.0 ☠🤒☠

    • @FrostBitttn
      @FrostBitttn 7 ปีที่แล้ว +3

      More like 1 sip of beer

    • @daemondan666
      @daemondan666 7 ปีที่แล้ว +2

      I don't wanna die

    • @Lumadous
      @Lumadous 7 ปีที่แล้ว +2

      You trying to kill people?

  • @nnnnikt
    @nnnnikt 7 ปีที่แล้ว +52

    Never lose that passion dude - u rock

  • @ChrisBonner
    @ChrisBonner 6 ปีที่แล้ว +79

    I love how every location outside of New York City is collectively referred to as "the middle of nowhere."

    • @elephystry
      @elephystry 5 ปีที่แล้ว +4

      He's not wrong

    • @AzSin75
      @AzSin75 5 ปีที่แล้ว +13

      ecstasy.apostasy New York is the shit stain of the US right next to Florida don’t try to flex

    • @xeldinn86
      @xeldinn86 5 ปีที่แล้ว +6

      @@AzSin75 Don't forget California........

    • @loserface3962
      @loserface3962 4 ปีที่แล้ว

      @@AzSin75 concrete jungles are the worst

    • @Gavichap
      @Gavichap 4 ปีที่แล้ว

      @@xeldinn86 The Bible-babbling Belt is far far worse. Ykes!

  • @anonUK
    @anonUK 4 ปีที่แล้ว +207

    Apple is becoming more like Scientology every day.

    • @kawmic7
      @kawmic7 4 ปีที่แล้ว +7

      They're fckn WORSE!

    • @bd5av8r1
      @bd5av8r1 4 ปีที่แล้ว +5

      PRAISE XENU!! :D lol!!

    • @maikelmolto8986
      @maikelmolto8986 4 ปีที่แล้ว +8

      They already were somewhat like that when I quit working for them in 1993.

    • @keikey9123
      @keikey9123 3 ปีที่แล้ว

      At the same time, there's no short of volunteer s

    • @kliljkip3184
      @kliljkip3184 3 ปีที่แล้ว

      apple hateboys

  • @demonizer133
    @demonizer133 7 ปีที่แล้ว +35

    I love what you're doing; stopping at nothing to diagnose and repair these products despite the difficulties imposed by the manufacturer itself. But my comment has nothing to do with that: I don't know why, but I can't help thinking of Zach Snyder (movie director) every time I watch any of your videos. Lol. I've never been a real fan of Snyder so I'm always tempted to shut the video off, but you always win me over in the end with your can-do attitude and technical know-how. Good stuff!

  • @danielheu010
    @danielheu010 7 ปีที่แล้ว +42

    my gf bought a 2009 mac book pro from a private seller. I noticed that the battery life was going faster than usual. so we decided to take it in and see how much it costs and boy it was expensive. I decided yo buy her own battery on Amazon and fixed it myself. battery life works like a charm now.

  • @xavytex
    @xavytex 9 ปีที่แล้ว +85

    Hi, for your unsteady hand, you need to put some support underneath your fists (styrofoam pads covered with ductape for example). Only the fingers need to move, the arms should be relaxed. I used to do some experimental micro surgery (neurosurgery on rats' spinal cord). The microscope we used was similar to yours. My wife is a dentist and she always rests one of her fingers on the patients' teeth while working inside the patients' mouth.
    Hope this helps.

    • @Novashadow115
      @Novashadow115 9 ปีที่แล้ว +6

      good advice

    • @Feanorlike
      @Feanorlike 8 ปีที่แล้ว +4

      +xavytex haha exactly this is what i was gonna comment, my father is a dentist and he always told me that to have a steady hand you need a support, no one is steady without it

    • @vincentaziati7430
      @vincentaziati7430 8 ปีที่แล้ว +1

      +Novashadow115 ..lmao fanboy..bring out useful points so we can argue....not off the hook comments bruh

    • @vincentaziati7430
      @vincentaziati7430 8 ปีที่แล้ว +1

      +xavytex I lopve your advice

    • @ChrisInIndy06
      @ChrisInIndy06 8 ปีที่แล้ว +4

      +xavytex I soldered intensely every day for almost 3 years and never figured this out. I just tried this while typing and holy shit, what a difference.

  • @mrdrone1212
    @mrdrone1212 ปีที่แล้ว +1

    At 56:27, even though it may not be clearly visible, grasp the essence and discover something new. Thanks again for a job well done!❤❤❤

  • @rakshas1340
    @rakshas1340 5 ปีที่แล้ว +657

    "car companies cannot keep indepedent mechanics from reparing their car model."
    Tesla : Hold my beer

    • @timothyblazer1749
      @timothyblazer1749 4 ปีที่แล้ว +97

      Tesla is doing the same thing as Apple. Unfortunately for them, they will run afoul of the same laws. Eventually, their practices will be outlawed, at the same time as Apples. Right to repair is, ultimately, not going to be stopped. It's just going to take a lot more time and suffering to get it done.

    • @astrokid7664
      @astrokid7664 4 ปีที่แล้ว +41

      I was getting ready to say that, yep tesla is the apple of the automotive world.

    • @bulldozer8950
      @bulldozer8950 4 ปีที่แล้ว +23

      This makes me sad because Tesla is so cool but now they be uncool....

    • @error262
      @error262 4 ปีที่แล้ว +17

      well it's kinda not the same... mechanics aren't trained to fix electric cars so you're fucked and they already hate how much tech new cars have so tesla is kinda doing them a service

    • @davidcosine
      @davidcosine 4 ปีที่แล้ว +16

      see The John Deere ip case

  • @Serhatingen
    @Serhatingen 6 ปีที่แล้ว +87

    I tried one of my friend who insists me to get myself "a mac" to watch this video. His answer was outstanding...
    BUT IT's A MAC!

    • @ArtisChronicles
      @ArtisChronicles 5 ปีที่แล้ว +12

      That's definitely the counter argument of excellence

  • @Ventorath
    @Ventorath 7 ปีที่แล้ว +636

    I just watched a 2 year old video about Apple products, of which I own none, motherboard repair, which I will never do and have no interest in [and if I did, same shaky hands issue], and it was 4 am when I started. Why?

    • @ephellon
      @ephellon 7 ปีที่แล้ว +54

      Shush my child, you can sleep now.

    • @rjswonson
      @rjswonson 7 ปีที่แล้ว +15

      Virunus Smith you are not alone

    • @jan-martinulvag1962
      @jan-martinulvag1962 7 ปีที่แล้ว +22

      He is a cleaver and wise guy

    • @cartofulfierbinte
      @cartofulfierbinte 7 ปีที่แล้ว +14

      because you like hearing his voice

    • @pgluckydog
      @pgluckydog 7 ปีที่แล้ว +8

      Yup - sharp dude - I'm sure he is doing good with his tech skills and knowledge - rightfully so!

  • @DrGonzaloDiazUltrasound
    @DrGonzaloDiazUltrasound ปีที่แล้ว +1

    Thank you for this video! 👍It happened to me a few days ago. I will never purchase an Apple computer again.

  • @dvirus2000
    @dvirus2000 6 ปีที่แล้ว +231

    so when apple comes out with a car, if you get a flat, apple service will need to replace the entire car

    • @YY15UPC
      @YY15UPC 6 ปีที่แล้ว +41

      dvirus2000 *you’re driving it wrong*

    • @fnige
      @fnige 6 ปีที่แล้ว +9

      KIT100 You have to stand and drive, not sit and drive

    • @gundenordstrom8123
      @gundenordstrom8123 6 ปีที่แล้ว +15

      not the whole car, just the engine block, axles, wheels and transmission

    • @danwithjesus
      @danwithjesus 6 ปีที่แล้ว +2

      LOL...the comments here are so funny

    • @juliotattoo
      @juliotattoo 5 ปีที่แล้ว

      lol !!!

  • @keithnoneya
    @keithnoneya 7 ปีที่แล้ว +26

    These are the very reasons I don't buy ANY Apple product. I have repaired Iphones and it is the most OVER engineered electronic devices I have ever seen in over 37 years fixing electronics. Thanks for sharing.
    Best Wishes n Blessings. Keith Noneya

    • @therogueadmiral
      @therogueadmiral 7 ปีที่แล้ว +3

      Keith Noneya over engineered in a bad way or in a German way?

    • @sofartsogood3932
      @sofartsogood3932 7 ปีที่แล้ว

      as a German, im glad to hear :D

    • @therogueadmiral
      @therogueadmiral 7 ปีที่แล้ว +1

      That guy... the Germans are famous for over engineering their designs, for example, the tiger tank from ww2, which was so complex that it created logistical issues; they could only build 1,100 or so, and they were a pain in the ass to repair. However, they performed quite well and outclassed everything the allies had to offer.

    • @sofartsogood3932
      @sofartsogood3932 7 ปีที่แล้ว

      Crob L
      On point

    • @luisderivas6005
      @luisderivas6005 7 ปีที่แล้ว +1

      Over engineered in a German BMW kind of way...Break My Wallet when it comes to repairs.

  • @diablo09090909
    @diablo09090909 7 ปีที่แล้ว +48

    This was the reason I never went for Apple. Burnt once ages ago when Apple said it would $80 plus taxes to replace a battery, again, to replace a battery in my iPhone 3G. And then moved to Samsung/other brands where I can get a spare for less than $20.

    • @wtsuser
      @wtsuser 6 ปีที่แล้ว

      diablo09090909 Samsung is not a good example. It's the same shit as Apple in repairability.

    • @ButtMcDuck
      @ButtMcDuck 6 ปีที่แล้ว +5

      Smartwatch Hax back when the iphone 3gs was out, the galaxy s3 or s4 was. Whichever, both had removable backplates and replacement batteries for $15-30. Much more user friendly and laid back than apple

    • @code_red7744
      @code_red7744 6 ปีที่แล้ว

      And when you dropped those shit box Samsung phones the battery and back wold fly in different directions... Apple has a lot of bullshit with them but there is no denying the fact that around the time you are talking about they were lightyears ahead of any other phone. Everybody else was using plastic housings when they were using stainless on the first gen. Samsung used plastic housings all the way up to the s6 before they were metal. I had a s3 and one drop with no case and the fucker never showed a sign of life...

  • @maxcosmo6078
    @maxcosmo6078 3 ปีที่แล้ว +2

    Right on Louis! The more I listen to you, the more I appreciate your take on things.

  • @loz712
    @loz712 7 ปีที่แล้ว +85

    Seen this nearly two years after it was posted. Subbed and liked. This is a superb video.

  • @turgsh01
    @turgsh01 8 ปีที่แล้ว +30

    Subscribed. At first, I thought maybe you might be a bit arrogant and pretentious, but it didn't take long at all to see that you weren't that at all. You do in fact know exactly what you're talking about and are sending all the right messages out to ppl.
    But for the record, I've always stayed away from any and all Apple based products. Not because I'm a big fan of PCs cuz I'm really not (although I did take a 3 year course on PC hardware and software), but because I think Apple has always been a scam artist in a very well made disguise.

  • @JohnDoe-fy5kd
    @JohnDoe-fy5kd 8 ปีที่แล้ว +3685

    The Jerry Seinfeld of computer repair.

    • @chilaxing99
      @chilaxing99 8 ปีที่แล้ว +9

      +John Doe lmfao

    • @ankzmoviez
      @ankzmoviez 8 ปีที่แล้ว +181

      So what's the deal with planned obsolescense?!

    • @AlphaXray
      @AlphaXray 8 ปีที่แล้ว +8

      Priceless

    • @postvideo97
      @postvideo97 8 ปีที่แล้ว +29

      The Bob Ross of computer repair.

    • @rontheoracle
      @rontheoracle 8 ปีที่แล้ว +35

      he does sound like Jerry :-)

  • @goeachitt
    @goeachitt 4 ปีที่แล้ว +1

    Love the honesty. Great to hear from a technician who works with these day to day. Older Mac products still running are where I plan to stay as long as I can.

  • @lmallard3788
    @lmallard3788 6 ปีที่แล้ว +347

    I dont know if you care, but I decided against buying a 2018 imac primarily because of your videos. Thank you!

    • @Lousy_Bastard
      @Lousy_Bastard 5 ปีที่แล้ว +28

      You made the right choice.

    • @Aestroth
      @Aestroth 4 ปีที่แล้ว +13

      We're proud of you.

    • @1sinister80
      @1sinister80 4 ปีที่แล้ว +11

      Good choice. Go PC you will save a couple grand and get a much better product.

    • @foskeleven11
      @foskeleven11 4 ปีที่แล้ว +3

      Smart choice.

    • @MichaelMartin-xb7tc
      @MichaelMartin-xb7tc 4 ปีที่แล้ว +2

      He fixes Apple products for a living.

  • @agentmikster44
    @agentmikster44 7 ปีที่แล้ว +7

    Yeah... Reminds me of an Amazon experience I had recently. I bought a new Seagate Firecuda and it basically arrived broken (clicking noises when running, super slow) so I contacted Amazon support and they were more helpful than I had imagined. I didn't even have to send my first SSHD back, they just sent me a replacement, that's what I call customer service, and they just gained a new Amazon subscriber as well.
    My point is that people don't realize that not only are they losing money on the original product, but the quality of customer service can also make you lose tons of money, eg. if you were to send in your phone for repair -> whether they would make you pay or not.
    So not only are Apple products overpriced, they also have terrible customer service causing more money spent on repairs as well

  • @seanb3516
    @seanb3516 7 ปีที่แล้ว +129

    You Sir practice the fine art of Hackery.
    You are part of an emerging class of 'Repair & Bypass' technologists.
    The more we see companies such as Apple being proprietary and implementing planned obsolescence in Black-Box systems, the more we will see the rise of the Hackist.
    This is a fantastic new direction for technology to move in.

    • @wild7537
      @wild7537 7 ปีที่แล้ว +8

      Sean Nanoman This paragraph(s) would have gotten me a passing grade on my english final.

    • @youtubecomment7974
      @youtubecomment7974 7 ปีที่แล้ว +1

      hackist? hackery?
      what is this fuckery?

  • @singermedia.engineering
    @singermedia.engineering 3 ปีที่แล้ว +1

    Louis Rossmann, I've been watching your videos for years. I started component level repair on computers and televisions back in the 1970s. I was self-taught by learning from my failures which sometimes involved smoke and sparks. I'm imagining that you are an EE, and have worked as a bench tech for Apple. That's just my best guess.

  • @Ebooger
    @Ebooger 4 ปีที่แล้ว +32

    The more things change the more they stay the same. 30 years ago I was in the TV repair business. Computer monitors were not all that different from a TV. So I fixed computer monitors, too. Apple was the only manufacturer that would not provide any service information or parts, making my repair task virtually impossible, unless I lucked out and it was something obvious, usually in the power supply. Needless to say, since then, I have never owned anything but PCs and Android devices. Even Sony and Panasonic camcorders, which, 30 years ago, used all kinds of SMD chips, etc. I was able to get all the service data and repair parts necessary to service them right down to the component level. But not Apple. They can kiss my ass in Macy's window on New Year's Eve.

    • @grammygirlforgod9326
      @grammygirlforgod9326 ปีที่แล้ว +1

      Yep, 8 years later this is still a much-needed education on how Apple is F-ing over users. I was a PC user until a friend talked me into getting a MacBook because of its supposed over-the-top abilities. I’ve gone from being open minded to not liking the MacBook - now I absolutely HATE it!!! It is the most user-unfriendly device I’ver ever encountered!!! 😡🤬 I’m now in the process of switching back to a PC. Thanks for this informative and honest take on Apple.

  • @Sean-ee5he
    @Sean-ee5he 9 ปีที่แล้ว +14

    I was presented with a smashed iPhone 6 recently, the home button was pulverised and explained to the customer the screen could be replaced but they would have to live with assistive touch, never update or connect to itunes for the rest of the devices natural life. The reply was, you're fucking joking me, why would Apple do that?. I said because that's what Apple thinks of its customers. Great work Louis, keep taking bites out off the apple. Respect!!

    • @xschm1dx
      @xschm1dx 9 ปีที่แล้ว

      +sean pilkington You can replace the home button and it will function as a normal home button ONLY touchID will never work again. I have tested it. The scanner is paired to the logic board for "security purposes" haha.

    • @Sean-ee5he
      @Sean-ee5he 9 ปีที่แล้ว

      Yes, you are correct the home button will work, my mistake, but only until you update the ios or connect to iTunes then (error 53 =fucked).

    • @xschm1dx
      @xschm1dx 9 ปีที่แล้ว

      +sean pilkington oh my bad. I never made it that far haha. Yea no bueno. Apple sucks balls when it comes to that kind of stuff.

  • @theresnooneleft1169
    @theresnooneleft1169 8 ปีที่แล้ว +158

    This is the first I've run into this channel, and I subbed after this first vid. Louis you are fantastic...skilled, knowledgable, sincere. A weird thought I got is how someone running such a "real" hands-on business that genuinely contributes and helps people, could possibly do so and live in NYC and still remain that decent and great a human being (which is apparent). :)
    Cheers to you.

    • @JohnstonPettigrew
      @JohnstonPettigrew 7 ปีที่แล้ว

      Louis......are you really a D.J.?

    • @notimportant3686
      @notimportant3686 7 ปีที่แล้ว +1

      i don't get your point?... how is living in NYC making it more difficult to "remain decent"? if anything it makes it easier... high population, you get a ton of business

    • @kraazyhorse
      @kraazyhorse 7 ปีที่แล้ว +1

      he's just taking advantage of being located in Manhattan.
      don't blame the dude, it's the right business choice to charge more just because you can.

    • @pbanthonyv
      @pbanthonyv 7 ปีที่แล้ว +1

      Not Important because he needs to pay ridiculous NYC prices to operate there.

  • @johnbernardlambe8582
    @johnbernardlambe8582 2 ปีที่แล้ว +2

    It's even worse on (some or all) current Apple laptops: They solder the hard disc and RAM to the motherboard, so if any of them fail, or the user just wants to upgrade any of them, they have to replace all of them.
    Well, it would be possible to desolder the old one, and solder the new one, but Apple dealers don't do that.
    Apple devices should be considered bad for the environment too, due to this waste.

  • @JimProng
    @JimProng 7 ปีที่แล้ว +140

    Really good video.
    If Apple made cars they would only run on Apple gasoline. You'd have to buy Apple tyres. Apple lubricants ETC. But the Apple Tarts would still hang about outside the dealers at midnight, whooping and screaming like schoolgirls, so they can pay way over the odds for an automobile, because it has an Apple on it. I had an iPhone 3S for about a week before I got pissed off with crApple and sold it.

    • @JamesPyrich
      @JamesPyrich 6 ปีที่แล้ว +12

      Tesla is the Apple of cars.

    • @Trid3nt861
      @Trid3nt861 6 ปีที่แล้ว +7

      Jim Prong When the icar is purchased tgey only sell the shell. The the izealots will have to buy the engine, the chasis, windshield, inner lining, circuitry, supercharger, brakepads,camber, bolts and nuts, rear mirrors, front lights, rear lights, doors, cup holder, stereo system. Oh and it only has 60 bhp so in order to have at least 120 extra bhp... that will be extra, oh and to unlock bluetooth that will be an additional cost as well as any other features locked off that thw isheeple will be forced to pay in order to get a fully functioning car... oh and no mods to the icar..........

    • @samarium557
      @samarium557 6 ปีที่แล้ว +15

      Jim Prong It also wouldn’t have Windows

    • @madcircle7311
      @madcircle7311 6 ปีที่แล้ว +5

      Also people would need to buy Apple care for servicing that car

    • @DblOSmith
      @DblOSmith 6 ปีที่แล้ว +6

      Did you use non-Apple windshield washer fluid? WARRANTY VOIDED.

  • @harbirsingh7266
    @harbirsingh7266 7 ปีที่แล้ว +49

    This is the reason I hate Apple. They charge more at first and charge even more after it breaks. It's nice that you are awaring people of it. However, an iSheep will watch this video given that title. You should have named it something in favor of Apple and see double the views and the comment section full of triggered iSheep.

    • @ilyakarakotov4065
      @ilyakarakotov4065 7 ปีที่แล้ว +1

      Harbir Singh eh... Cant you see that all major phone companies are doing the same thing?

  • @liv2fly88
    @liv2fly88 7 ปีที่แล้ว +88

    Most pointed comment in this video: "When was the last time you saw a soldering station inside an Apple Approved Service Provider?"

    • @coolmike1538
      @coolmike1538 7 ปีที่แล้ว +2

      Scott Beaton I'm going to go with "Some things just must be lived with"

    • @usptact
      @usptact 7 ปีที่แล้ว +5

      Apple nor denies nor confirms that soldering is used to build their products.

    • @chromeeagle7172
      @chromeeagle7172 7 ปีที่แล้ว

      Milk-Proof Robot
      That sentence is perfectly fine

    • @chromeeagle7172
      @chromeeagle7172 7 ปีที่แล้ว

      "Apple doesn't deny or confirm that soldering is used to build their products."
      If you want to be perfect.

    • @hugostiglitz6914
      @hugostiglitz6914 7 ปีที่แล้ว

      Scott Beaton I've not bought anything from Apple for years or been to an Apple store. Do they still call them Apple Geniuses? That surley a breach of the trade description Act!

  • @UpdogGolf
    @UpdogGolf 4 ปีที่แล้ว +2

    This channel makes me want to make videos for my job now. I cant get enough, this guy doesnt want to burn apple, but he says what he needs to say truthfully.

  • @dragraceold2new
    @dragraceold2new 7 ปีที่แล้ว +27

    Same thing when it comes to keys in the Car industry, I own a BMW and their keys are like 500 dollars when they go dead, but the battery is like 5 dollars and takes 10 mins to replace, but they try to make it harder to repair each time.

    • @trainman5371
      @trainman5371 7 ปีที่แล้ว +5

      This is the reason push button cars are retarded. The key on my uncle's car completely wore out and he got a replacement at the local hardware store for $15

    • @skipeveryday7282
      @skipeveryday7282 7 ปีที่แล้ว +1

      Shane Aykroid not inherantly just under a system driven by profit.

    • @dshall27
      @dshall27 7 ปีที่แล้ว +3

      Chevy wanted a couple hundred bucks to get me a new FOB for my vette and "program" it. Got a used one off ebay for 20 bucks and held in a button to program it within 10 minutes. Ford wanted to do the same with my Raptor. eBay and a couple minutes saved me 600 plus dollars.

    • @moncorp1
      @moncorp1 7 ปีที่แล้ว

      +Ross Catto ~ hate to break it to you worthless communist fan boys, but the way your espousing is worse. Its been tried and is 10 times the failure that capitalism is. Pull your head out.

    • @emanv001617
      @emanv001617 7 ปีที่แล้ว +1

      Work on cars... BMW is a pain to work on. And this is the way the business is headed. Trying to make it only serviceable by the dealer.

  • @peterhladky5481
    @peterhladky5481 7 ปีที่แล้ว +659

    As my son always says, "Apple make Microsoft look like Open Source" - lol

    • @antred11
      @antred11 7 ปีที่แล้ว +6

      Peter Hladky Microsoft have actually been moving a little toward the open-source world in the last couple years.

    • @rschiwal
      @rschiwal 7 ปีที่แล้ว +14

      You have a cool mom.

    • @ParaSpite
      @ParaSpite 7 ปีที่แล้ว +19

      +Peter Hladky
      Microsoft is fucking terrible.
      So it's truly an impressive feat of Apple that they somehow managed to not merely be even worse, but A HELL OF A FUCKING LOT worse.

    • @glennso47
      @glennso47 7 ปีที่แล้ว +3

      Too bad Firefox can't make a tablet computer and make it easy for dummies to fix.

    • @JecIsBec
      @JecIsBec 7 ปีที่แล้ว +5

      It's son lol

  • @AfroMyrdal
    @AfroMyrdal 9 ปีที่แล้ว +19

    Your resemblance to Linus is remarkable! i hope you dont take that as an insult, because he is awesome. But you guys have the exact same "rant" but this is very true, i really enjoyed watching this. definetly subbing for more :)

    • @AfroMyrdal
      @AfroMyrdal 9 ปีที่แล้ว

      But seriouly though, this was very entertaining to watch, absolutly love it :)

    • @elliekim6666
      @elliekim6666 9 ปีที่แล้ว

      +AfroMyrdal but the differences it Linus is actually good... This guy has an biased and it shows.

    • @AfroMyrdal
      @AfroMyrdal 9 ปีที่แล้ว

      youre entitled to an opinion.

    • @elliekim6666
      @elliekim6666 9 ปีที่แล้ว

      AfroMyrdal Na it is a fact that this guy has a biased and it shows quite easily ....

    • @rossmanngroup
      @rossmanngroup  9 ปีที่แล้ว +3

      +Ben Dunnfact fact = opinion

  • @lordpsi99
    @lordpsi99 4 ปีที่แล้ว +15

    Interesting how you have "No repair for you!" in the thumbnail and that brings to mind The Soup Nazi episode of Seinfeld. Now, I actually met Larry Thomas, the actual guy who guest starred as the titular character. When I met him, all my other cameras were dead, so I took out my Nintendo DSi to take a photo of him with his permission. He then told me about his son and his broken Gameboy Advance. His son brought the GBA to him and was pretty upset and asked him to fix it. His son's friend also had a GBA that was broken in a different way. So Larry took the two GBAs and he consolidated the working parts of both GBAs to make one working GBA. After that, his son would excitedly tell people about how his dad "beat Nintendo!" and Larry said to me "you know how when you win a game, you say you beat it? Well my son said that I 'beat Nintendo'!". Wow! If I hadn't ran out of batteries in my cameras, I might have never heard this incredible anecdote! I, myself, have done some pc building and slight repair. I have never dared to repair Nintendo stuff because I had a bad experience with laptops so I couldn't handle more stress with such tightly interconnected systems like that. Your video is inspiring!
    I might reply with a personal story about Apple trying to scam my mom and how I fixed everything with 50 dollars and no tools.

    • @lordpsi99
      @lordpsi99 4 ปีที่แล้ว +4

      Ok, so the Mac Mini story is simple: the Mac Mini was updated by my mom and it stopped working as intended. After updating, the Mac kept malfunctioning and giving error messages about not having enough memory. My mom thought it was HDD storage space related so she was frustrated and making room on the HDD was not helping at all. She took the machine to the official Apple distributor store here, called Jump+ and they told her it would cost her a bit more or less money than a new Mac Mini in order to fix it. She went to Best Buy and bought a new Mac Mini, one with double the RAM and the new OSX version already installed. I was very annoyed to see that she had given away around $1000 dollars to buy a new one when I had already told her that the old one just needed more RAM. Then I told her to keep the new one in its box and that I can fix the old one. She had already opened the box for the new one and the machine was out. It was at that point that I noticed the black disc-shaped panel on the bottom with symbols similar to the ones on a Canon DSLR and lens, the symbols that show you how to detach and attach the lens. There was also two indents on opposite side of the black disc, fingertip-sized. I thought I would try my finger and thumb to twist the disc counterclockwise so the symbol on the disc pointed to to open circle instead of the solid coloured one. Yes, it twisted and unlocked the panel. I quickly twisted it gently back to locked and we packed the new one away in its box. There was a full refund return policy if it was within a week of purchase and the machine was in the same condition. I went to get the old one, unplugged it, turned it upside down and.... Bingo! The disc-shaped panel was on this one too! I unlocked it and pulled it off and THERE WAS THE RAM! I explained to my mom that I could fix the problem by going to Canada Computers and buying new RAM and it would only cost 50 dollars, my estimate from experience buying RAM. We went there, asked for the amount equal to double what was already in the Mac Mini, laptop RAM, and it was exactly 50 dollars and a few cents. I was feeling pretty good that I estimated the right amount of dollars correctly! Back at home, I installed the new RAM into the Mini and my mom tested it by attempting to run the programs that would give her error messages about "low memory". So far it has never malfunctioned again and this is a clear example that Apple deliberately pushed an update that couldn't run properly on the 8 month old Mac Mini but could on the slightly newer one. The newer one was the exact same machine but with double the RAM. The Jump- employees said it was too complicated to repair. Their "repair" was to just replace it with a new unit of the same model or to buy the new model. 2 FINGERS. NO TOOLS. 50 DOLLARS. They prey on the less informed, less computer savvy population! Absolutely despicable!

  • @JohnDoe-bd5sz
    @JohnDoe-bd5sz 6 ปีที่แล้ว +718

    This is easily fixed.
    STOP buying apple products....

    • @meghanachauhan9380
      @meghanachauhan9380 5 ปีที่แล้ว +37

      Apple fanboys: TRIGGEREEEEEEEED

    • @takeadayofff
      @takeadayofff 5 ปีที่แล้ว +11

      Unpossible.
      Buy a fresh Apple every day and donate the old one to starving chilren of Detroit.

    • @goku21youtub
      @goku21youtub 5 ปีที่แล้ว +1

      @@takeadayofff the 2009 ipad tastes delicious ....

    • @HHurtado-Jiren
      @HHurtado-Jiren 5 ปีที่แล้ว +20

      I say the same to everyone I know. I used to work for them. And own no apple products now. Trash company.

    • @geofftottenperthcoys9944
      @geofftottenperthcoys9944 5 ปีที่แล้ว +1

      Damn straight

  • @Alvilos
    @Alvilos 7 ปีที่แล้ว +58

    I don't know how I ended up here. but I'm happy I did. I expected to be bored shitless in an hour long video. But I was wrong. thank you for the video and I think I shall subscribe

    • @Hamatabo
      @Hamatabo 7 ปีที่แล้ว +2

      ah jeeze, I didn't realize it was this long when I clicked on it, its nearly 2 am but...
      Must
      Keep
      Watching

  • @jameshenry3530
    @jameshenry3530 6 ปีที่แล้ว +34

    The auto industry is doing as much as the law allows to emulate apple. New cars come out that have no oil dipstick and no transmission dipstick or oil filler point. You need special equipment to change the oil. This is intended to block independent auto service from competition for the dealers. This spiteful policy is spreading like crabgrass.

    • @iKatOverLord
      @iKatOverLord 5 ปีที่แล้ว

      Hmm

    • @jamesellis5445
      @jamesellis5445 5 ปีที่แล้ว

      @James Henry it started many years ago, when they started putting yellow on the only things you were allowed to touch, then big plastic shrouds over everything else.

    • @govinlock8568
      @govinlock8568 5 ปีที่แล้ว +1

      @ Tesla also same. They put all feature settings into one giant screen that although convinence, it is critical because a person may just destroy the screen to make the car rendered useless.
      Also, their car's wheels cannot changed by the owner, which is a shame because it can be monopolized.

  • @grahamwarrington4133
    @grahamwarrington4133 4 ปีที่แล้ว

    Working at component level under a microscope is fun !! Yesterday I did the same with a Motorola CM200 radio. A burnt internal trace. Replaced with a jumper wire. Did the trick.
    Being retired and 73 yrs old I still can solder under the microscope...

  • @wingedtoast7495
    @wingedtoast7495 6 ปีที่แล้ว +8

    The one thing I like about being able to see down through the microscope, is watching the flux breakdown and clear away crap. Unusually satisfying.

  • @iddqds
    @iddqds 9 ปีที่แล้ว +40

    Even though knowing that i will not be able to do what you do for living, i watch your videos because it's fun to watch plus you generally have good talk. so please keep up the good work.

    • @rossmanngroup
      @rossmanngroup  9 ปีที่แล้ว +4

      +iddqds Thank you!

    • @JOAOPENICHE
      @JOAOPENICHE 9 ปีที่แล้ว +3

      i was thinking the exact same thing, keep doing it great videos

    • @amigator7789
      @amigator7789 9 ปีที่แล้ว +4

      +iddqds exactly.... I love electronics and even if I know that this kind of earning money for the living is not possible where I live (there was some good repair shops around few years ago, they are almost all closed now :-( , but strangely I'm still finding myself watching these repair videos at 1:00 a.m. at night :-) I just bought cheap chinese hotair & soldering station (898BD+) and I'm happy with it, was able to repair few gaming mices, motherboards and other stuff for friends with it.... I just like repairing IT stuff as a hobby.

  • @tactical-bucket
    @tactical-bucket 5 ปีที่แล้ว +44

    15k subscribers when this video was made.. talking about leaving laptop repair.. 762k now.. good job Louis, I bet you're happy you stayed.

    • @jamesellis5445
      @jamesellis5445 5 ปีที่แล้ว +6

      @Golden Centrifuge Over 1 million subs 8 months later...gotta tell you something about the man's message, not his business.

  • @tube11s11s11
    @tube11s11s11 4 ปีที่แล้ว +1

    Hi brother Louise, your honesty is second to non professionally, you're a humble man, nobody can question your job in utmost quality. God bless you. Stay safe.

  • @likjhnfkjsbn
    @likjhnfkjsbn 8 ปีที่แล้ว +13

    You're like the Seinfeld of Apple repair (you kind of sound like him too)!! "What's the deal with Apple? I mean, come on Apple, give us the code sheet and diagnostic software?" Amazing skills, btw!

  • @1mexikaner
    @1mexikaner 7 ปีที่แล้ว +11

    This man's tactics in fixing these Apple Products goes against a Multi Billion dollar company's ideology, think about that for a minute...
    We need this man!...

  • @ukmk3supra
    @ukmk3supra 9 ปีที่แล้ว +171

    I miss the days of the Amiga - the back of the owners manual had a full schematic for the system :(

    • @SabretoothBarnacle
      @SabretoothBarnacle 9 ปีที่แล้ว +7

      Was oddly using the schematics this evening for an A1200 to try and trace an issue with the video DAC :) There's lots of useful schematics out there so I always save everything I come across just in case :)

    • @pesshau6508
      @pesshau6508 9 ปีที่แล้ว +14

      +kr239 I bought an LG TV a few years ago, and there were full schematics neatly folded with the manual. Don't see that every day.

    • @S.ASmith
      @S.ASmith 9 ปีที่แล้ว +6

      +pesshau LG and other Asian manufactures generally have decent customer service and user serviceable products.

    • @matthewjbauer1990
      @matthewjbauer1990 9 ปีที่แล้ว

      +Joseph Stalin Why is ur username referencing Stalin?

    • @S.ASmith
      @S.ASmith 9 ปีที่แล้ว

      Matthew Bauer Because I like sending people to the Gulag. NKVD will be with you shortly.

  • @Roseknight888
    @Roseknight888 4 ปีที่แล้ว

    I think this video is great.
    About halfway thru the video, he mentions using leaded solder for the work hes doing on these components. He mentions it kind of off handedly, more so "this is what i'm using" than "this is why".
    I think to myself, with a light amount of experience with soldering, a few questions and then continue listening to the video.
    A bit later, he brings up the leaded solder again, describes why its helpful in his applications and the safety measures hes using (cause lead is bad for your health, thank you 40+ years of human advancement for figuring this out), answering the questions i never asked.
    i think that a highlight of educational videos like these is this ability to create a question, let us ask ourselves that question naturally, then come back around at a convenient time and answer it.
    A+ content, even if your soldering hands are about as good as mine.

    • @Roseknight888
      @Roseknight888 4 ปีที่แล้ว

      Jesus, i didn't realize this video is 5 years old, thank you auto play..........original statement stands though

  • @dogdive
    @dogdive 7 ปีที่แล้ว +24

    Keep up the good work. Excellent video. We need more fix it and a lot less replace it. Plus, this is a great, interesting, skilled job for people to do. I think there is a lot of value in repairing things. Value that you gave the customer. Value that you gave yourself. Value that you gave your family that you provide for. Less toxic shit in the dump. The United States could be the greatest country in the world again if we all embraced values like these. Like I said, keep up the good work.

    • @rossmanngroup
      @rossmanngroup  7 ปีที่แล้ว +3

      Thank you!

    • @XFAiDERse
      @XFAiDERse 6 ปีที่แล้ว

      -AMEN! 👏👏👏👏👏

  • @suddenkancho4968
    @suddenkancho4968 7 ปีที่แล้ว +23

    "Check Engine Soon" -- no sh*t
    Trouble code P0254 -- "something wrong with your fuel system" -- Oh, thanks for narrowing it down.

    • @rossmanngroup
      @rossmanngroup  7 ปีที่แล้ว +4

      Yep!

    • @janjancummings
      @janjancummings 7 ปีที่แล้ว +1

      its even more vague.. more like having "something wrong with power production system" for a fault in fuel system

    • @marks2731
      @marks2731 7 ปีที่แล้ว

      Sudden Kancho: P = power train - engine & transmission. 0 = OBD II non manufacturer specific code. 2 = fuel metering fault. 54 is a diesel specific fuel metering error, meaning roughly that an injector (or more than one) is reporting that it is unable to deliver the amount of fuel requested.

  • @johnbuenaventura1
    @johnbuenaventura1 7 ปีที่แล้ว +90

    This is in part the consumers fault. They keep doing the same crap to them for years, yet, they keep buying Apple! No thank you, I'll stay with my Samsungs that last me for years... I still have my Note 4 and it works great!

    • @rumbler900
      @rumbler900 7 ปีที่แล้ว +5

      Ive just bought a note 4 i love it as well the finger print sensor is it worth using . I kinda havnt got that far yet

    • @factcheckersbranch
      @factcheckersbranch 6 ปีที่แล้ว

      John Buenaventura Agreed

    • @NeuronalAxon
      @NeuronalAxon 6 ปีที่แล้ว

      nigel day - The fingerprint sensor works well on the Note 4 IME - I've just inherited a hand-me-down one, and I'm running it WITH the awesome Resurrection Remix 7.1 ROM, rooted with Magisk, undervolted, underclocked with a custom CPU/GPU governor, and it's awesome. :)

    • @spacy9571
      @spacy9571 6 ปีที่แล้ว

      dont hate on me but iphone se is good also

    • @tannerarmstrong1496
      @tannerarmstrong1496 6 ปีที่แล้ว

      Yep, I tend to buy flagship Samsungs, then hold them a long time. Went from galaxy s2, to the s5, and just switched to the new note 9. So far I've loved each one, and had to repair each one at least once, and it's always been super well supported.

  • @theonlybuzz1969
    @theonlybuzz1969 3 ปีที่แล้ว

    Totally agree with you Louis, we had something similar for the car where an ecu dies, it gives a unknown code, a code that no one can identify, their solution is to send to their own dealership and they can diagnose the problem and promptly fit a new ecu. It’ sucks big time and there’s nothing we can do except buy from a competitor.... keep up the great work....Phil 🇬🇧

  • @a3igner
    @a3igner 5 ปีที่แล้ว +13

    Thanks Louis! Very good work! I had a mid 2012 Airbook where the trackpad was acting eratically. last year around June 2018 i took it to our Apple Store in Vienna (Europe/Austria). Looking on the web i already knew it had something to do maybe possibly with the battery having expanded and pushing on the trackpad from below. At the Apple store they couldnt tell me anything running their attachable diagnostic tools. All they said they could try replace the battery and also offered to change the trackpad as well. But they couldnt tell me for sure what was going wrong or if it would solve the issue. The apple diagnostic tests didnt show any failure of any kind. The trackpad would just behave weirdly like clicking when it shouldnt and not releasing. As if you were to drag windows around all the time while just moving your finger on the trackpad. Well long story short. I wanted to think about it because the total cost would have been 500-600 USD. including the trackpad, battery and labour. I came back after summer 2018 in like September and suddenly they told me my Aribook they couldnt repair / replace anymore since it was "VINTAGE" now. And only third parties could do something.
    This seemed very weird to me since i was just there couple months ago and i must have just passed the deadline to get any replacement parts ( they wouldnt stock them anymore ;-). Anyway i called a third party repair shop they wanted to charge me 300 USD to replace the battery. I ended up ordering a replacement battery from Amazon including the screwdrivers for like 50USD and did it myself. The probem with the erractic trackpad went away instantly. And i dont have this problem ever since.
    My Mid-2012 Airbook which is running with a 2Ghz Intel Core i7 is just as fast or even faster than the newest i5 airbooks that are offered at the time! How can it be vintage when it has an i7 processor and they are selling i5s ? Beats me and i am sure many others. I think the Right-to-Repair movement is 100% right to demand this and if you win this in the USA then you win this for ALL consumers globally! So keep on fighting and let us know if you need any help!

  • @tales.martins
    @tales.martins 7 ปีที่แล้ว +245

    Apple charged $ 320 to repair my iphone5 this year. I spent $ 7 and repaired it myself ...

    • @SMAAAASHTV
      @SMAAAASHTV 7 ปีที่แล้ว +45

      Tales Martins Nintendo wanted to charge me $80 to replace the thumbstick on a 3DS XL. Bought a replacement on ebay for $3 and replaced it myself in 10 minutes.

    • @stevetreloar6602
      @stevetreloar6602 7 ปีที่แล้ว +8

      So Apple only wanted to charge you $320; you make it sound like you paid the $320 and then fixed it yourself. Bullshitter.

    • @jamestor6700
      @jamestor6700 6 ปีที่แล้ว +47

      you're actually dumb and need to seek medical attention if you think someone shouldn't complain about a $320 repair that only needed $3 to replace ontop of the stupid Apple care shit

    • @MybeautifulandamazingPrincess
      @MybeautifulandamazingPrincess 6 ปีที่แล้ว +35

      Apple would get you arrested and prosecuted if they could for fixing your own phone

    • @БрухБрух-щ7и
      @БрухБрух-щ7и 6 ปีที่แล้ว

      SMAAAASHTV nintendo charge me 0$ to replace my unit.

  • @markfrick5031
    @markfrick5031 6 ปีที่แล้ว +11

    0:36 "no security added to the end user"
    1:21 *shows camera sticky note on laptop screen with username and password*

  • @littletodger7008
    @littletodger7008 3 ปีที่แล้ว +6

    I was an Apple user since the Apple II. They have hit me up for thousands of dollars. I have now vowed to let this lot run its course and just flog it all off and move to Windows or Samsung. I just do not trust Apple to tell the truth any more - that means they have lost my trust and my loyalty - for few measly bucks here and there. Apple has lost its moral compass.

  • @JohnDoe-gm5qr
    @JohnDoe-gm5qr 8 ปีที่แล้ว +21

    I never knew Apple was so awful. I will not be buying their devices any more.

    • @JohnDoe-gm5qr
      @JohnDoe-gm5qr 8 ปีที่แล้ว

      Richard Lavis I just hope that these devices get their much needed reviews so that other people don't have to suffer because of Apple's terrible support.

    • @decimat777
      @decimat777 8 ปีที่แล้ว +1

      After I started watching Louis a while back (2014, before he was famous, I'm a hard subscribe to get and Louis if you see this I'm sorry, I could have been there for you for 1000) I said this too and then over time I've gotten a pretty darn good idea of how to repair my own stuff now that I bought a used 2011 Mac Mini and restored it to fantastic function and glory. Its probably one of the fastest Mac Mini's ever, mine literally boots in 5-10seconds after the chime on a fresh install. When I first got it, it was a hot mess and was slowly killing itself, replace a few components and add a few new ones and now its absolutely perfect for what I use it for. Just don't buy new if you do and maybe make it a challenge to get something working if that's your thing.

  • @presssecretaryalexjones969
    @presssecretaryalexjones969 7 ปีที่แล้ว +23

    I didn't know that people still haven't realized this, there's absolutely no reason to choose Apple over other tech companies unless you're already sucked into Apples black hole of consumerism.

  • @مونتاجتفحيط
    @مونتاجتفحيط 7 ปีที่แล้ว +57

    The most honest hour on TH-cam

    • @ludwig2345
      @ludwig2345 7 ปีที่แล้ว

      Did not see it was one hour is 04:24 (4:24 am)