Wacom Cintiq 24 Pro Review - Screen static/noise and other thoughts.
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- เผยแพร่เมื่อ 17 มิ.ย. 2019
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What a savage review 👏 i love it! Great that someone is actually giving an honest criticism of wacom products instead of gushing about how they are supposedly number 1 by default. Please review any newer or alternate brand tablets you get and show us your desk setup (and your feet! 😆 )
🤣🤣 will do!!
never heard from anyone this harsh con except a guy from australia. he was talking about it yet never put so much emphasis on it. I am subscribed and will be looking for review for the next gen. I quit the idea of buying it. Thanks.
I have the 24 pro, 15.6 and 13.3 XP Pen Pro. For the price I say go with an alternative to the Cintiq.
Still I enjoy the 24 Pro, have it on a Ergotron HX arm, seems like the reason why they didnt put the 4 VESA screws in the middle was due go the Cintiq Engine slot. In this stead thry moved the Vesa holes to the far left and far right of the lower back of the cintiq.
I recently bought a 16hd. And I was shocked by the same problem, it was not at all what I expected. It feels like the screen is dirty, really annoying. No one talks about it. Honestly, I'm frustrated with the purchase.
I have the touch version and the noise you are describing from the etched glass is so slight unless you put your face right up to the screen. I have been using it everyday for the last few months and am very happy with the upgrade from my 13hd.
fr this girl sounds like a fucking lunatic lol. Everything shes going on about is so minor. At 5:53 she says "I know there's an alternative to hold the pen on screen but I don't want to disrupt the silhouette of the tablet" like wtf? lol who even thinks about that.
at 6:42 she says "The screen is blemished nobody is talking about this". uuhh maybe because its really not that noticeable or it just doesn't bother ppl like it does to you.
She sounds like she has OCD tbh.
@@askinganime6023 I totaly agree with her. I have the same problems with the Cintiq Pro's. There is nothing OCD about it. It's just when you are spending a lot of time with a tablet (i mean like 10h a day), those "little details" are becoming sometimes hell of frustrations. Like she says, it's because not a lot of people are talking about it. And if you pay so much money for a tablet, there is no problem with the fact of listing the cons.
Now something that could be a problem for one is maybe not for another.
Next time, maybe it should be better to tell something constructive about the tech instead of "analyzing" the mental health of the reviewer, doctor...
@@donbartolo1243 not analyzing. More like over exaggerating to make a point. The things she complains about r so petty. Being critical is fine but the way this video was made and her tone turn it into propaganda and a personal mission against wacom rather than a review. I use it everyday for at least 8 hours and I still haven't noticed the screen issues she mentions.
@@askinganime6023 Do you have a link to your works? This will be a good way to judge all that talking...
This has got to be one of the most honest reviews I have heard. And you came with receipts. Thanks
YOU HAD ONE JOB !!!
You just saved me $3000+. Thank you.
I was about to purchase this unit today. I've been watching videos, talking to artists, reading reviews. I was all set to buy this unit. I was so EXCITED to buy this unit. Thank I found your video. Thank you, thank you, THANK YOU for pointing out the screen static noise flaw. I would have flipped my shit if I received this unit and found that. That is 100% unacceptable. A few months ago I spent a bunch of money buying the PaperLike Screen Protectors for my iPad Pro 1, getting them shipped to me way up here in the Yukon (which cost a pretty penny), after SO MANY people raved how amazing and wonderful they were. How much they "revolutionized" the iPad drawing experience. I excitedly and carefully applied the protector to my iPad...
....and it did EXACTLY what you showed in that video (I have pics to prove it). I can't begin to tell you how disappointed I was. I tried to get used to it, believe me, I TRIED. But it triggered a migraine within a half hour use. At first, I thought, maybe I just need to adjust. So I took a break, gave it a day. Nope. Three more attempts, three more migraines. As a chronic migraine sufferer, I can't have something that LITERALLY makes my tech unusable for me!
So thank you. Thank you for showing something no other reviewer had gotten into. Out of all the videos, all the reviews, not one went into the negatives. I appreciate your blunt honesty. The second I saw that in your video, my heart SANK. I can't buy this unit now, no matter how good everything else might be. I can let everything else slide... but not that.
Uuh I feel you ,..it happened me too .. I use the ipad pro for personal use and sometimes to do paid illustrations,.. all that hype about paper like feeling ,,drawing on the ipad pro made me bought a few of those screen protectors or whateverr.. and they all made the beautiful cristal clear ipad pro 12.9’ 2018 screen to look muddy Waxy , or like with micro granulation ,.. geeezz what a waste of money,time and expectations .pf
Thanks for sharing this info. I own a 32” Cintiq that I purchased March 2019. After six months, I started to see what looked like pixelation or fixed pattern noise that covered about 1/3 of the screen. I sent the display to Wacom and pleaded with them to replace it. Instead I was told they would repair it with a “refurbished display”. Needless to say I was not impressed with my brand new display getting a used part. But I am very frustrated to hear you say that others were told by Wacom that the dead pixel issue was worthy of replacement. Fast forward to April 2021 and I have again sent my display back to Wacom for the exact same issue! It is deeply frustrating as I am again going without the display for another month and have no assurances that the issue won’t crop up again.
The main reason I was considering this tablet was 4k display which huion doesn't seem to have any plans for. I have the 221 kamvas atm and when I first got it i hated the blurry 1080 res so much i almost returned it. I'm used to it now but I really want a higher res tablet at this size already, and parallax gone. Thanks for the review
now Huion had a 4k 16 inch coming out soon.
Huion now has a 24" 4k display.
This is exactly the issue I have with my old model huion kanvas which I purchased about 2 or more years ago and it sometimes hurts my eyes to work with for some reason cause I could see the screen sparkle as I moved back and forth. So I was hoping to invest in a product that maybe didn't have this problem so knowing this problem existed really helped, especially since I haven't seen anyone else mention this problem!
Thanks for this test! I almost buy this Wacom. Now I have to consider Huion Kamvas Pro 22.
I have a cintiq 22hd that has the same issue. Still love it to death, but I had hoped they had come up with a better method with the pro. Why not get rid of that coating and get the texture feel from the nib. Could nearly get the feel by using the felt nibs on a smooth surface.
Thanks for this!
Thank you for your honesty. I hate the fact that no one talks about it's flaws and if they do they barely glance over them. Yeah I will be getting my pen display from XP Pen or Huion. I will not indulge a companies shitty practices
Absolutely brutal review. THANK YOU. You single handedly changed my mind about getting a 24 pro.
So, have you found an alternative display tablet that you are happy with? I'm starting my search for the perfect large scale drawing tablet from scratch now...
I mentioned it elsewhere that Huion has a new 24" Pro 4K display tablet. It's not THAT much cheaper than the Wacom, but it's got smaller bezels, no fans, and the option for VESA mount.
I do worry about Huion tech support and drivers though.
HI there, do you have any recommendations regarding a better alternative? I just got the cintiq 24 pro touch and the grainy screen is very noticeable and bothersome. For my line of work I’m looking for crystal clear quality. I’ve had to break out my intuos and work on a gaming monitor for better accuracy and color quality. Does Huion or XP-Pen have the same problems?
I've been researching tablets and pen displays for years, and I've seen several where they mention the noise but not the screen . I've also researched what last longer, pen display from XP-Pen or Wacom. Perhaps I'll wait until spring, see if anything new comes out.
Huion just came out with an amazing looking 24 Pro 4k! But, it's not that much cheaper than the Wacom and I wonder about reliability. I wish XP Pen would come out with something similar as XP Pen seems to have better support.
@@77dris I saw that, but the Wacom pro is still 700 more, but I agree with reliability. Wacom seem to make "tanks." But every company seems to have a few poor reviews.
Still using my same intuos 3 12 years later
I totally agree with that screen noise. It's really okay on the MSPro 13" but on the Cintiq Pro 16" (and 24"!) it's just horrible. 4k looks 2k and i'm never totally sure about the details i add on my drawings. That screen is so annoing to look at i prefered to go back to my MSPro 13".
My new huion has also that stupid noise.
Literally...same
If you only knew how much I appreciate the open way that you are. You gave me some tips a while back concerning art and I've since then both carried them and shared them. Thanks again.
I bought one of these about a year ago and returned it because it had dead pixels in one corner. Also you're right about the screen noise, the screen looked so blurry and the texture was waaaaay too gritty. The screen felt more like stone on sand paper than pencil on paper.
you are my hero. thank you.
years ago the cintiq companion hybrid had the same screen issue. two thousand dollars for a blurry image lol. i would have returned it but it was a gift and i didn't have the receipt, and felt way too guilty to ask for it
1:15 I have no idea why other youtuber who review Cintiq pro 24 did not complain about this
last week I bought Cintiq 24 pro , everything is perfect, I amazed by a build quality even the USB cable was very thick, but I notice the screen is not perfect, there is something like rgb/multicolor pixel dot.
it's not very visible in dark colors but it is very annoying when you draw in bright colors, I thought it was defect but I try search on the internet I found some people have the same problem, it's a shame considering the price isn't cheap, now I have no other choice but to get used to it
Other youtuber did not complain about this because it's been a thing on every Wacom Cintiq. It's a necessary design decision in order to give the tablet the feel it has. I've been using Cintiqs for years and personally it's the reason I'll always choose a Cintiq over another tablet. Drawing on smooth glass is horrible in my experience, and ''mate screen protectors'' aren't much better... (sorry, yeah, I know...your comment is a year old lol. Hope you got used to your Cintiq)
You are so Brutal in your reviews! You make Me feel bad about it’s flaws and I’m not even the one who apparently screwed up! (only 1:38 into the video)
For canceling glare and making it feel like paper, use a screen protector! No seriously, hear me out, there's a brand called paper-make or paper-like that is a screen protector that feels pretty darn close to paper. I use it for my iPad pro with apple pencil, it's amazing! Wacom should just provide a screen protector on it when you buy it, it seems a simple solution but... well... since when is anything simple?
I have the paper like screen protector on my iPad Pro too. It cost a little more than the others but it made a huge difference. They actually sent it to me in the mail twice. I contacted them and they told me just to keep the keep.
i see ur name, i click, i am not dissapointed
After being disappointed with new intuos pro 2019 I sold it and got used Intuos 3 A4 from 2006, because new pens are crap. And now THIS is the final nail in wacoms coffin.
Xencelabs seems to have an amazing new tablet, but it's almost the same price as the Wacom. However, apparently their company is made up of former Wacom employees and the quality seems to be superior to Wacom (ie they are not budget).
What's a good set up in your mind? I'm messing around with an iPad and procreate but I was thinking of a Cintiq in the future.
She's currently trying different tablets, and making a list of recommendations. So far, she seems to really like her Huion tablet display. (Link to that video: th-cam.com/video/bVCsLrx-gAo/w-d-xo.html ) Huion also released a new line of tablet displays since her review. I personally have my eye on the Huion Kamvas Pro 22 (and I'm considering an iPad). I'm not sure when she's going to release that list video, so keep an eye out for it. :)
@@kassiag7579 i have a huion kamvas pro 13 ( my second tablet ever) and i find it is just...meh.. idk how to explain, from the color noise to the cheap wobble the pen has and the absolute shitshow of a color calibration and a lack of costum screen settings is a huge let down. i'd recomend ipad if you dont worry much about ipad only being 12.9 inches.
i switch from huion to ipad pro 12.9 2018 and i F'ing love it. only wish it was bigger, if they had made a 16 inch version of the new ipad id be seriously out of my mind about it.
They had the same screen noise issue on the cintiq companion 2. I don't know about these, but on the cc2 it was a layer on top of the screen. I couldn't take the speckled rainbow when looking at white canvas. Was able to peel it off, the adhesive as super strong, took about 2 hours to get the layer off and required a wild amount of force. Almost broke the glass. The chemical smell from the adhesive stuck around for 2 weeks. But the screen was crystal clear after that. Rather trade the glare reduction and matte feel for the clarity.
You should not have had to deal with that. You shouldnt pick up where they leave off after they charged you full price.
@@Istebrak at the time the competition wasn't up to snuff. Things seem to be changing lately. I wouldn't mind seeing all this competition make them try a lot harder.
Wouldn't that void your warranty though? Considering some of the issues Wacom has had, I would be hesitant to do something like that myself, but I am glad you found a dyi solution.
@@LillenArt2 Possibly, I think that more applies to opening the device...which I also did. They glued plastic over the screws that open it. So I drilled holed in it to get access to the screws to open it for upgrades. Added more RAM, probably add more storage in the future. If my warranty wasn't already up, it would be now.
420 NOSCOPE HEAD SHOT M-M-M-MONSTERKILL
man they had it coming. it's like they JUST DON'T LEARN
yes queen spill the tea
The feet on any of the 20 in + models look ridiculous. I can't believe they are selling the buttons and stands separately at a huge markup.
I just ordered the 24 Pro and the express key remote comes with it. I think the remotes come with all the Pro series. I would have appreciated a stand too. I plan on buying an arm to put on my desk though.
So what to get instead then??
This was a very good review. You were honest and tough, as I would expect. Anyone can make a review with the ‘pros’ and sound like a commercial. I look forward to your review of the iPad Pro and pencil. Speaking of which, that is what I use, exclusively-I have no PC or Mac. I bought your brushes and am trying to use them on my favorite program - Procreate. I found a TH-cam video that showed how to import PS brushes. Some of them worked out OK, some - not so hot (none of the dry oils worked). I had better luck with the sketch brushes and they have become my everyday brushes. Hope you get into the world of iOS/mobile apps soon ;-)
Greg Hartwick Try ArtStudioPro
Did you find a good display tablet? @istebrak
THANK YOU!
We NEED more honest reviews like this.
It would spare us the troubles of buying what turns out to be overpriced crap. And maybe the companies would change their aim!
But it would take a TOTAL miracle for them to gain our trust again.
My old Cintiq 13HD has always been problematic. I've never had proper tech help from Wacom (not a single problem solved), so I had to rely on other users' posted solutions, WHEN I could find them.
Still, I had to develop strategies to work AROUND the constantly re-emerging problems.
I'm looking to upgrade, but I'm definitely not risking anything with Wacom anymore.
Have your found a worthy alternative?
Is that the next episode?
I WISH I SAW THIS VIDEO THE DAY THIS TABLET CAME OUT 😭😭😭 rip $2000
So maybe I should just get the cintiq 13hd. It's like 600 bucks and the 24hd is around 1500..
Are those any good or are they shit too?
If you track down other comments you'll see the 13hd is also reported for issues and general dysfunction.
@@Istebrak well crap...I guess I should just stick to my note 3 and artflo 😂
Can anyone reccomend a good display? I was considering getting a 24 pro, now I am thinking about the 22HD.
Consider Huion's tablet displays. They're a fraction of the price of Wacom's. Istebrak reviewed one here: th-cam.com/video/bVCsLrx-gAo/w-d-xo.html
@@kassiag7579 Liking the look of the KAMVAS Pro 22 (2019), compared to the 22HD it even seems to have advantages besides the price. It does mention an etched anti glare surface though, which sounds a lot like what Istebrak is critiquing in this video.
@@TheOneAndOnlyLewis If that's the case, then GT-220 is another good alternative. Huion has a wide variety of models, but I personally like big work areas. You could also look into XP-Pen tablets, but I find that they don't have as good a color gamut as Huion.
@@kassiag7579 Thanks for the advice.
Good for you in making an honest review of a product that has a huge following and a good portion of it is brand loyalty. I know overall Wacom makes good products still but I worry about things like you mention in this video about them putting cheap or sub par parts in them and that without much recourse because people just put up with it because IT'S WACOM. They absolutely can make bad products or make mistakes but more people need to voice those things or they wont' get better.
Don't bigger tablets get dead pixels as well?
I have a 27" 5K display (iMac) and it has 0 dead pixels (and it's 5 years old).
Yes🙌🏻🙌🏻🙏🏻
what about intuos?
Again like everyone else said WE LOVE YOUR HONESTLY!
thank the lord..I was gonna buy it...but NOPE! NO WAY! XD
thanks istequeen
Thanks for the review, since this is a poor product which tablet is the best on the market according to you? cintiq 27QHD? A huion?
mine died after 1 year only. the replacement has backlight bleeding and came with a broken fan. which had to be fixed. would never buy this again period.
I’ve got deadlines. I’ve got a pro24 in front of my face. I’m gonna use it.
🤌🏼
Uf. That’s harsh. I like it.
Thank you for your honesty. Again still saying your the best.
Thanks for the no B.S. review, good stuff.
Glad I stuck with my screenless tablet
So what display tablet should I buy? Help
Huion have a brand new range coming out at a fraction of the Cintiq's price, and make improvements almost all the time.
I love my iPad Pro and I had a Cintiq 16 Pro - loved it too, but it demands a computer that can handle its load. I'd say maybe look into an iPad for now?
The price for it in Brazil it's almost $7000, holy f*ck!
goddamn i love your honesty i miss the old technology when i was growing up that shit lasted forever and people cared about selling you things that didn't break. Dont be scared everyone! speak up and be critical about what you think never let companies try to make u say something when it doesn't deserve to be said
When I saw the video in the feed I thought maybe they finally produced something she'd recommend, but I guess it's gotten even worse.
BTW Istebrak dropping the drawing with the penis joke was unexpected, lol
Oms so tru
Honest. Like you for it 💪
I use a Cintiq16 .. it's too late ^^
I don't think that its the same with cintiq 16 because it doesnt have the etched glass (only the pro line has it) But does it still have the noise on the screen? I also want to know about your experience with it because I'm looking to buy one
@@tahaesat2569 I have the Cintiq16 (not Pro).Bought it 3 months ago and It does have rainbow grain but I don't know if it's because the low res or anti glare screen.
PS: Now that I am moving my head over It I can see that It's a screen.I remedy this problem by looking further away from it( helps with my posture too:D) and checking my monitor which has a better resolution and color gamut.
Yeah I just literally sent my Cintiq 16 back to amazon today. A Pro 24 is coming in the mail tomorrow. I will have to see for myself. I enjoyed using the Cintiq 16 while I had it. I just wasn't happy with the resolution. I wanted 4k resolution and a little more screen space.
Using it for my upcoming Character Modeling course at Full Sail University. I plan on using it with Maya and Zbrush. I mean I think anything that doesn't have a completely smooth screen would have some noise. Even my favorite screen protector from paper like on my iPad leaves me with a slight amount of screen noise in exchange for the paper like feel.
I know some people who can adjust and draw on a smooth screen. I just tried for a couple weeks and I couldn't do it. After getting the screen protector everything was fine. Yes, I had to give up the retina like clarity. Yes I see what she is saying about the rainbow effect. I have the same thing on my iPad with the screen protector. Then again I never noticed it until literally just now. I slightly wet my thumb and ran it over the screen while on a webpage with a white background. Then again my screen is generally never wet.
What I hope is that it sounds like my iPad with the screen protector. I only really hear a noise when I put my ear near the screen when drawing in Procreate. Then again putting my ear that close to the screen isn't something I normally do. I am slightly disappointed at Wacom after seeing this video. Then again I will have to see when my Cintiq comes in the mail tomorrow. If the screen is similar to my iPad with an added screen protector i'll be fine. I have seen many people complain about the legs too. I have also seen them just prop it up with a book or something. I plan on buying an Arm to hold it up on my desk. I am not happy that all these accessories are going to cause me to sell my other arm and leg. Then again Apple products are the same. The accessories are all expensive. Yes, sometimes even being expensive they have issues.
I prefer Apple computers over other computers. Do I expect that they will never have issues because it cost more? No I really don't. I just like the OSX a lot more than the windows OS. I would rather deal with OSX issues over Windows issues. My 12.9 iPad Pro after a year of having it all the sudden started having touchscreen issues. I looked online and found others saying the same thing. Then again my sister has one too and hers is fine. I would take it to Apple but I am waiting to upgrade to the newest model. I got it through my phone company and was told I can turn it back in when upgrading to the newest model. I am just waiting to see if a new model comes out this year.
I was looking up Cintiq videos because I was excited about getting a Cintiq tomorrow and now the excitement is gone. I will just have to wait and see for myself. If it's a piece of trash. I will just send it back. Then again I did like the Cintiq 16(not the pro model). So I would hope the 24 Pro would be a step up.
Is this problem present in the 32inch model?
Yes. They call it "etched glass" which is what gives the tablet it's "paper feel"
Holy fuck! My old Wacom 24 hd (the first one that came out) is way better than this.... how disappointing! Thanks for the awesome review!!!!!
Where you in 4K, looks like you where in 2K.
If she is using a display port instead of hdmi, she won't get 4k. Display ports don't support that resolution.
SHE REALLY CAME TO LEAVE WACOM WIGLESS
SCALPLESS
And that’s the tea 🍵
Hi there .. maybe for some people this is not an issue .. but for me it is .. I was saving gold to buy this thing and now Im having second thoughts .. and scared a bit .. with another feeling that cant describe .. a friend of mine a pro 2d concept artist ..a week ago said exactly that what u described on the vid. I did ‘t believed him .. ‘’meeh u are exaggerating.. u need glasses etc.. ‘’. Im coming from a cintiq companion 2 ( the i7 5xxx with 16gm ram. It cost me an arm and a leg ) and the worst thing this device had is the ‘’SCREEEN ANTIGLARE FILM’’. Gooosshhhh it grany and .. the most similar effect to describe it ..would be .. graband put some vaseline on your fingers ..then go a. Put it over a beautiful screen. Damn! Why whyy wacom did it !.. I think the kaleidoscope effect is pretty way similar , maybe its less noticeable .. ont he 4k .. but people described similar issues on the old 22hd models ..some on the 24hd (The previous version) but with less effect.. and said 9from what I could find) is even lesser or pretty much non obtrusive on the 27 qhd . Interesting to note: i managed to stick out the antiglare film on the cintiq companion 2 and the screen is B e a u t i f u l! Crisp clear ..and I bought one from photodon,. It really did a difference .. and I sam a dude. Did the same thing on his old cintiq 22HD . ..at least you have this chance on those models that don’t have the etched glass ... I suffered enough working looking at the cintiq companion 2 screen .. I don;t want to fall in the same mistake again . For some people who cant take a look at this cintiqs in real life .. its a very appreciated and well regarded info. Thank you very much !
Just get a 27QHD without the touch.
I have to laugh at the two little legs supporting it. Jesus, I thought Cintiqs would be far more adjustable than this?
Sorry that you got this for your birthday though. :(
Cant belive the Wacom is 2K!
I think its even more expensive in Norway (as usual)!
What a lazy ass "design" for a professional tool, they should be ashamed of themself- the same goes for the artist that keep recommending Wacom without being honest about the tablets faults.
Thanks for this saved me 2600$ CAD lmao
The fans on the new Wacoms are a terrible idea. Huion just came out with a 24" 4k Pro in 2021 that looks promising.
"...Gollum-crouch over it and draw with your ****" 👌😂
Get woke, Wacom!
So they wouldn't give you a tablet, eh?
Oh so u sayin Wacom buys good reviews?
@@IstebrakSure. You see all these other reviewers getting tons of new kit for free to review, are they really going to say how they feel? The goodies would dry up in a hurry.
Personally, I thought your review sounded a bit harsh; I'll know whether I agree or not in a couple days when my Cintiq Pro 24 shows up.
@@MrJBARRON did you receive your cintiq? Do you agree with this review? Did you keep your cintiq?
@@theforgedone I did receive it. There was a bit of shipping drama where the first one was lost en-route so I had to contact Amazon to have a brand new one sent. Other than that I adore it. I ordered the 24 Pro and it's simply put an amazing piece of electronic kit. I found almost none of the negative points raised in the review to be the case with my model and would unreservedly recommend it to anyone with the budget for such an extravagance.
@@MrJBARRON So the screen static wasn't a big issue? I've only found a handful of people complaining about it online, very interested in buying this product.