The WORST RATED Hotel In The UK? The Adelphi Hotel Liverpool
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- เผยแพร่เมื่อ 31 มี.ค. 2022
- I stay in The Adelphi Hotel Liverpool owned by Britannia Hotels and it's the ninth consecutive year that Britannia has come bottom of the pile in the annual survey by consumer group Which?
It's received some very bad reviews on Tripadvisor and some bad press over the last 12 months, BUT is it as bad as some people say? Let's find out!
The chain has 61 hotels across Britain, including Blackpool’s Metropole and Norbreck Castle, and Scarborough’s Grand Hotel.
When it comes to historic hotels, none can compete with The Adelphi Hotel. Located in the centre of Liverpool, the Adelphi still retains its reputation as one of Liverpool’s most iconic hotels to date. The history of The Adelphi Hotel is one of the most fascinating in terms of hotels in Britain and contains an abundance of stories, spanning over the last two centuries. In more recent years, the Adelphi hotel has been awarded a Grade II listed status by the English Heritage organization, making it a very well-known property in the city. Although The Adelphi doesn’t bring in the same number of high-status visitors as it once did, it still has a reputation as one of Liverpool’s most iconic hotels. Since Britannia Hotels bought the building in 1982, it has been renovated, rescuing the top two floors which had been virtually derelict after the last owners had closed them off. The hotel displays a seamless mixture of old and new, with the lower floors and public areas giving a more modern 21st century feel. However, the grand architecture and swimming pool retain their traditional charm with which the hotel was built. There is no doubt that the Adelphi’s journey has been a remarkable one, filled with fascinating history and stories over the years . The hotel’s Sefton suite is an exact copy of the Titanic’s First Class Smoking Lounge, built by the same craftsmen hired by the White Star line!
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Did a modelling course there when I was 15 !!😂😂
This is proof that the Inspectors from the local authority are bribed. Not that I care. I wouldn't be staying there now and couldn't have afforded to when it was better.
It’s part of the Britannia chain I’ve been working in some of them recently and they’re all dumps
It’s called character. I know it’s ancient but it is historic. I stayed there a few years back and it was alright. Long live Liverpool and the Adelphi as well. Take Care Mate. Best regards from Birkenhead 🙏
This used to be classed as the poshest hotel in liverpool at one time
Britannia should be charged under the Trade Descriptions Act, as everyone one of their hotels is rated as the worst one in the UK.
They've managed to ruin every art deco hotel in the UK too!
Good point
they are probably listed buildings and then need to be decoreted to a specific look that will be exspensive so they probably just dont bother
@@kilner79 They are listed buildings, and as such Britannia have a Duty of Care to maintain each building. Their excuse will be they can't make any improvements because it is listed and will "cost too much".
An absolute get out clause
There seems to be a general disregard for Art Deco architecture these days. Beautiful buildings have been demolished, without a thought to their history.
@@kilner79 I didn't 'think about that good point
The Adelphi was fitted out to resemble the interior of the Titanic so the passengers could stay there before the voyage to get acclimated to the ship. That makes it doubly tragic how far it’s been allowed to decline. It’s got so much history and I don’t just mean the decades of dust.
Yes I know that's what makes the hotel amazing
To be fair...it's attempting to look like the Titanic does today
@@pigunderaroof Liverpool was the headquarters of the White Star Line, and it's where she was registered so it was her home port. That's why the stern had Liverpool written on it.
But yes, she never visited Liverpool.
@@pigunderaroof it did, once but its future plans didn't exactly come to fruition.
@@streamsofconsciousness8651 lol
"Look at the chandelier these must take forever to clean"
Britannia: "To what?"
Lol
The crazy thing is that companies like Radisson and Malmaison have spent millions building hotels in the city in recent years and so the business is there. If Britannia invested similar sums renovating this it could be the finest hotel in the north of the UK. Their stupidity, short-sightedness, and downright disdain for customers knows no bounds.
The thing is it would probably be considerably cheaper to build a new hotel than put the funds into renovating and refitting a huge, old building like the Adelphi back to the luxury establishment it once was. Buildings from the early 20th Century are a nightmare to bring up to modern spec. Britannia would never make their money back. While Liverpool is a tourist destination, it doesn't attract the kind of clientele that would make it anywhere near profitable. In times gone by Liverpool was a major transatlantic passenger terminus, the Adelphi was once THE hotel that the rich and famous stayed in before departing on a luxury liner to the US (the Titanic was to have been based in Liverpool had she not sunk on her maiden voyage). That trade has gone and will never return and with it any hope that a business like the Adelphi could ever be sustainable.
@@mrbeast85 You never know
@@uioplkhj sometimes you do
I completely agree. Sadly, unless someone is willing to make huge financial losses, the building is unlikely to ever be brought back to pristine condition. Additionally, with the building being Grade II listed (with not only the public rooms but some of the bedroom features being detailed in the listing) any renovation is likely to be very time consuming and incredibly costly.@@mrbeast85
Trust me. All of us scousers are annoyed by how this once lovely building has been neglected. I think the council of Liverpool should definitely get this into gear because its an iconic piece of Liverpool city centre. Being given capital of culture and all the money put into the city aswell.
good point
haha yeah im scouse and my mates was staying in the dixie dean opposite the shankly then they ended up wanting to stay in liverpool another night cos they cba going home so they picked here and i was like oh no well it was nice knowing you lol but it wasnt bad at all only thing that annoyed me was that it wasnt wheelchair accessible but i understand that it was built when that stuff wasnt important
It's got nothing to do with the council. It's owned by Brittania hotels. Get onto them as they refuse to upgrade or spend any money on it. They are quite happy for stag do's, hen parties and prossies to make use of it. Surprised it hasn't been given to asylum seekers as other once 4star hotels have around the country.
Blends in nicely with the rest of Liverpool. Dump.
@@mrflynn1205 Every city has got its problems mate, but Liverpool is a great city overall.
The sink in the room is a throwback from before all hotel rooms had bathrooms. In fact, it was originally a mark of a better room until bathrooms became necessity and were carved out of corners or ends of rooms. It meant guests could wash hands, faces etc without having to visit the general lavatories.
It would likely have replaced a wash-stand, essentially just a large bowl and were with cold water in and staff would have brought up hot water. People didn't bathe every day when these grand old hotels were built, so there only needed to be enough water for shaving and toilette.
I let out a bemused "What?" when you opened the door of 467 and saw the security door - I've only seen those in empty properties to prevent people squatting, never in an actual hotel. And then when you opened the security door and the room was actually OCCUPIED, I almost screamed. The fact they gave you a key not just to the wrong room, but to a room that already had people in it, would really worry me. Your second room was pretty nice (period features left intact) although the bathroom window was grotty. Beginning to see a pattern in Britannia hotels where the public spaces (reception, function rooms, restaurants) are given the lion's share of attention and care and the further away you go from those spaces, the shabbier and sadder it gets.
As a scouser I'm disgusted that the hotel is in such a state. Me and my mates used to dream about having enough money to spend a single night there but now we avoid it at all costs. In fact no scouser would ever stay there because its local reputation is dreadful it's now known as the worst hotel in the city.
Wow crazy how you can go from that to not wanting to stay here
@@WalkWithMeTim everyone's fooled by the grand exterior. But if you go up to a scouser and ask about the hotel they won't have a good thing to say about it now.
Have to agree with you Blueknight04, my father in law stayed there and I said to him it's not got a great reputation anymore, in its heyday it was an amazing hotel and still has the potential to be
@@WalkWithMeTim When I was younger it was the top place. My mates dad had a membership for the gym in there and it was proper posh and exclusive. Now as you can see, it's been well neglected by Britannia group. Fucking wankers don't deserve it, they just cash in on people coming to the city and knowing the history of the hotel without doing their homework. It's embarrassing that this shit company is allowed to run this hotel so improperly, and give people a bad impression of the city.
Worse than the printworks?
As an older person from Liverpool I can remember when this was the grandest hotel in town. What a shame it has been allowed to get into such an awful state, quite sad actually. 😫
I know shame
I have no affiliations with Liverpool, but it made me so sad seeing the grandeur alongside such neglect. The fact that you remember it as it was makes it even sadder.
Blame the locals, it's a prime example of the socialist sespit.
The same it used to be exclusive
Used to love this hotel but it went down hill many years ago. Rooms on the 1st 2 floors were always the best to have!
You can just tell how beautiful this place used to be by the fact that the old piano in the main court is a Steinway. What a beautiful building this would be if it was lovingly restored.
Agree
I watched this video a couple of months ago and now there is news of a young woman who was apparently crushed to death by a wardrobe in her room in this hotel. A shocking story and looks like it may be a case of negligence by the hotel although it is early days, so best wait for a proper investigation.
omg
It should be illegal to be able to let these beautiful historic buildings fall apart like this. The history and the glamour it once had, its so sad to see. These companies should be made to update them. When they get this bad though I could only imagine it would cost a million or three to restore them.
agree Mellissa
@@peterd788 An awful company, all their hotels, some like this once beautiful,
are now festering dumps. Avoid at all costs, it would be better sleeping in a doorway on the street.
10 million to get that hotel up to scratch
Made to update them? Do you think they just let this happen without exploring other avenues? What most likely happened is they realised the money and upkeep needed to keep classic buildings like these going is crazy, theres not much call for this sort of work on a building anymore so the experience is hard to come by as well which futher drives up cost. Are you saying we should force them to do it even if its unprofitable? At least think before you write a comment. It's all well and good to preserve history but whos going to pay for it if its no longer profitable?
@@MrHennoGarvie The outlay would be returned in spades once it was done, if done right visitors would flock in.
"Owned by Britannia" - of course it is. Another beautiful place ruined by them. Pontins in Brean, the Norbreck Castle, the Scarborough Grand Hotel, now here... it honestly seems like all the worst places to stay in the UK are owned by Britannia Hotels!
Lol
@@WalkWithMeTim Funny, but I'm not wrong am I? =3
@@BazilRat Britannia Hotels, ruining buildings since 1976
The Palace Hotel in Buxton is not too bad
@@Bllairy For now...
It is vile. I stayed there for two weeks, and while waiting to be collected by a friend, the manager started screaming at me to move on. Apparently thinking I was a hooker! Great guest relations 👍
omg
Are you sure it wasn’t the knee high boots and corset that you had on 😮😂 no jokes aside the cheek of some people
@@lisasou9784 no, that was your dad and he only sells himself on the streets because of your crack habit and because he still loves you no matter how much you disappoint him.
£35 a night so it's about the same as a hostel in a lot of places.
I remember the reality tv series Hotel(.) being filmed here and in one episode they had barbecue in one of the rooms (yes a fire inside) and wondered why the place was filling up with smoke?
You are correct about the Empire room. It is used for Masonic meetings. The Executive suite is actually another meeting room and not a bedroom. The second room you were given is actually a standard room. With 402 bedrooms nearly every room is different, with the exception of floors 5 & 6. A great hotel with so much history.
thanks Jason ! yes I love walking around this hotel
Kinda thought that with the symbols and chequered floor.
Wonder if the steps actually went anywhere? 😁
@@gaynorhamilton4571 yes they lead up to the old hotel boardroom.
How Britannia are still in business is one of life’s greatest questions. Absolute shambles of a company. And it’s an insult to these wonderful buildings that they’re allowed to come along and neglect them like this.
True
It was fabulous 1980’s
This hotel chain could mess up anything
The thing is, they don’t run hotels, they buy property. They’ve got an amazingly beautiful building in a prime city centre location for a relatively low price, that just also happens to be a hotel. They halfheartedly run the hotel until it stops making a profit, and then sell it to a developer who would pay a colossal amount to get their hands on something like this they can turn into flats.
We have a similar company here in the states. They buy up shopping malls and do nothing with them until the mall is emptied out after a year or so. Not sure what the purpose is...Land? Yet it is strange to spend millions, and just let the building fall apart.
So sad these beautiful big old hotels get neglected, looks gorgeous in parts,those ceilings wow
Yes I agree
Sadly. there seems to be limited demand for large pricy luxury hotels built for a different time, but a lot of demand nowadays for affordable budget accomodation. And this is the result.
@@frglee Still demand for high class. Just not being offered outside London.
It’s always the same company that neglect these too, Britannia
The company that owns them didn’t spend money on them when they only needed a freshen up, now it’s major work needing done everywhere, but then it’s common practice with the company that owns a chain of these hotels they just let them crumble away
It's a shame, the Adelphi REALLY needs love, there is immense potential in the building. If one of the REALLY big hotel chains took it over, completely overhauled it and returned it to glory, that would be lovely to see. Its not the buildings fault, its the fact of mismanagement, abuse via bad customers, lack of pride, and staff disinterest.
Step one: Close off the areas in most disrepair. Scale the intake and running of the hotel to a level that is manageable by current staffing levels.
Step two: Find the most profitable aspect of the hotel (I suspect it's the lobby and function rooms) and make it the focal point of generating income. Make it an executive experience worthy of a high-end price.
Step 3: From the proceeds, carry out a basic maintenance of these profitable areas, and ringfence a portion that isn't for their upkeep to carry out a baseline repair of the immediately surrounding areas that are still open to the customers. Things like paintjobs, doors, windows and fixtures and bringing things up to code.
Step 4: As this smaller, better managed hub thrives and builds a reputation of the hotel starting to turn itself around, invest in more cleaning staff. Have the manager personally check the standard of cleanliness of communal areas and vacant rooms the beginning and end of each day, with additional random spot-checks as their schedule allows. Provide anonymous feedback forms in each of the rooms and suites and staff areas.
Step 5: For as long as it's profitable, any funds not maintaining/upgrading areas already in use and staff-levels and expertise, needs to be developing the closed-off areas in a targeted way. As before, the basics first, with a long-term view to integration and expanding the scope of the areas in use. As more of the hotel opens up, the pool of profit generated increases (as does the cost of upkeep), but with a staggered approach, revenue outpaces operating costs, and is spotted early when it doesn't.
Currently the Adelphi is just existing. It doesn't excel, so it basically pays only enough to keep it operating at its current low standard, which doesn't account for the natural diminshment taking place over time. But reinvestment is a core part of making profit. The reputation of a hotel is predicated on what it makes and how much is reinvested. Not, enough and you see a decline in standards.Too precipitous a decline and you don't make any money to reinvest. So breaking that cycle of decline is all about exceeding the amount needed to simply exist, and making it so there are funds to reinvest - but they have to be reinvested, and in a way that's going to raise standards and turn a cycle of decline into a cycle of upwardly-increasing quality - in the hotel, the competencies of its staffing, and the services all of these provide. It's a big job, but it can be done.
100% true. Its always better to downsize and focus on providing quality over gaining a quick profit, even if it means closing down 50% of the hotel. Slow, steady growth is the best approach for luxury brands and services. With good reputation comes customer loyalty and eventual profits.
as a coach driver i have stayed in that hotel many times with mixed reviews from my passengers. And i have had the same problem as you many times with them giving me the key card for a room that is already occupied. We switched hotels in the end. The doors opening into the corridor rather than into the rooms was supposed to help people get used to life on board ship as that hotel was used as an overnight stop before boarding cruise ships. So i was told lol
at least im not the only one lol
Were you with trafalgar?
@@paulmcgrath6118 no mate KM travel
@@darrenrace7121 ah ok, have a good season 👍🏻👍🏻👍🏻
Someone could end getting all their stuff robbed if they keep giving out random room keys.
I know!
The hotel had a terrible reputation for theft back when I stayed there in 2001 and had my Nokia 3110 nicked.
I had a coat nicked there very recently!
If you say your room key is broken they’ll just give you a new one without asking for ANY proof that it’s actually your room. You might as well leave your door open
Tim: those must take ages to clean.
Britannia: we don't do that here.
Lol lol
Me and my girlfriend stayed here 5 years ago for our first ever weekend away. We were 18 and both our parents helped pay after we were shafted on a different trip earlier in the year. It was a bit dingy then but never seemed to be as bad as it did in this video. Our room was similar to yours but honestly was in nice condition. We genuinely had no complaints the entire stay.
It's such a shame that these hotels have become like this. They used to be so elegant and grand and to see them so run down makes me weep a little
I know
Horrifying. My Great Grandfather was a head chef at this hotel in the 40's & 50's when it was a real premium hotel, where the rich and famous would stay when catching a boat to America. I wasn't surprised when i saw it was now a Britannia....I worked at the Brit in Manchester in the 90's and even back then it was clear that this was a bargain basement business model designed to squeeze maximum profits from minimal effort.
wow
The one in Manchester, was it the Piccadilly Britannia or Ringway nearer to the airport? I’ve stayed in both many times in the 90s. I loved the Ringway, the fake gold Buddhas everywhere against all the Victorian marble, the panelling etc fantastic. The swimming pool and gym were clean too. But the signs were it was going downhill then we noticed differences over the years especially cleanliness and maintenance. Worst thing is nightclubs some idiot always gets drunk walks out the fire exit at 2 am so by 2.05 you’re freezing in your pjs at the fire assembly point . This happened numerous times on multiple occasions
@@littlemy1773 It was the Piccadilly Brit. I was a C&B Porter.
@@jimmyviaductophilelawley5587 that was a very noisy hotel at weekends in particular
What a shame. My aunt worked on reception in the 50's when all the celebrities and Hollywood stars stayed there - her autograph book is amazing! It used to be the top place to stay, she'd be broken hearted at how run down the place has become.
Wow
@@apollovs Sadly my aunty died about 15yrs ago. I've got her autograph book now but it's got too much sentimental value for me to sell it. Thanks for your interest anyway!
@@elainehughes3253 It must be very precious to you. Something as historic as that is priceless.
Yeah...I don't want to part with it, so many memories and stories that she used to tell me. It was shown on a TV programme about the Adelphi years ago 🙂
Your Aunt worked in the 50's today its 2022.
Once upon a time the sun never set on the British Empire.
Now the sun just refuses to Rise
What a Irony.
That silver object at 17:35 is a nitrous oxide cannister. It's normally used to power air-riffles/paintball guns or small inflatable objects such as balloons. Unfortunately they are also used as a drug, given that nitrous oxide is the technical name for laughing gas. If you go to poor estates or bad parts of town, you'll find dozens pf these empty canisters littering the streets. The room at 19:20 is the barebones of a Masonic temple. I suspect one or more lodges probably rent this room to run masonic meetings and probably dine there as well. You might have spotted a "G" hanging above the center of the room. Very cool find, but you most likely should not have been in there, and this should have been locked, fortunately everything else appears to have been removed/stored away. (Source: Me, a Freemason).
thanks for the info!
If you combine it with psychedelics you got a hell of a trip
The Adelphi Hotel is another once magnificent Hotel that tugs at the Heartstrings!
I find it so interesting reading the comments that the Hotel was built in a style so passengers going on the Titanic could get acclimatised to being aboard a Ship.
Like the Hotel room doors opening outward & the Sinks in the posher Hotel rooms like you had.
Just thinking that dingy small room that you were given first Tim that already had someone staying in it, might of been a room for the 3rd class passengers on the Titanic & your posher room you got upgraded to could of been for the 2nd or 1st Class passengers on the Titanic.
As class was so important in those days & 1st class were kept well away from the 3rd class.
All that old furniture left over from the 1800's & 1900's!
Wish they'd repair that old Grand Piano, easy to imagine the 1st class types in that massive Dining Room probably listening to a string quartet playing music like on the Titanic.
That Masonic room was fascinating looking the cleanest room in the Hotel, the Stairway in that room looked very tempting to go up!
Lots of intriguing rooms to explore Tim, nice they weren't all locked like in some Hotels.
Wish someone could invest into making this Hotel as luxurious as it was when it was built & incorporate the history of its relationship with the Titanic too, like a Hotel Museum.
Anyone who’s from Liverpool knows full well to avoid that place. Such a shame
Yikes
It’s absolutely scandalous that Britannia have managed to get their hands on such amazing old buildings which could be incredible if they bothered to look after of invest in them. Instead that are just running them into the ground and slicing off as much of the profits they can. No doubt they will run them until they’re no longer inhabitable in the hope another company will take them off their hands or they’ll just abandon them leaving them as vacant eyesores. Very sad. Great videos!
I know , thanks for watching Emma , hope you can check out my other videos too
They should be banned from the leasure industry. Every single thing they own has become worse since owning it. Look at Pontins!
They have been floating ideas about redeveloping them into flats before the pandemic and are now a government partner in housing refugees so they'll rinse the government for that then when that contract ends probably turn them into flats meaning they've invested virtually nothing into them . New carpets and paint is cheap in comparison to a full refurbishment
@@deanmarsden3360 Just checked out their Wikipedia page Apparently the company has been prosecuted multiple times for breaching health and safety laws. Not a suprise when you see the state of this place.
@@johnkelly1083 having worked in a Britannia myself, that’s not surprising.
Whilst at work, There was what could only be described as “corruption allegations” of Britannia having contacts within the industry surrounding health inspections. Allegations of bribes paid etc.
That’s the most non-libellous way I can but it.
Throughout the 20th century, the new Adelphi became a popular location for several politicians along with many other noteworthy celebrities. In the late 1940s, Prime Minister Winston Churchill was amongst some of the high-status visitors to stay at the hotel. Due to his fondness of the hotel he then went on to host strategy meetings at the Adelphi. Another Prime Minister to pass through the doors was Harold Wilson - whose preferred suite was later named after him and was kept virtually intact since his last visit. During World War II, the Adelphi narrowly missed being bombed in the Liverpool May Blitz of 1941, which saw many parts of the city centre ruined. Many foreign dignitaries, actors and pop stars including Frank Sinatra, Judy Garland and Bob Dylan have also been spotted at the Adelphi over the years. Iconic Liverpudlian star Cilla Black held her wedding reception at the hotel back in 1969. It was also rumoured that a 20-year-old Adolf Hitler worked at the hotel, however this has never been confirmed.
I was in the Adelphi with a mate of mine just last week and he was telling me all about the history of the hotel. Apparently Frank Sinatra used to stay there whenever he'd perform in Liverpool which I thought was really cool. I can only imagine how nice the hotel must've been back then.
Women’s restrooms, especially in Victorian times, were also lounging rooms where women could retreat. They could enjoy company of other women without men around and the pressures of those societal expectations. The actual lavatories were placed off side to these parlours and most also then had powder rooms, which were for retouching makeup and attending to your dress, etc. fancy establishments, or sometimes even some malls, will have our equivalent of these powder rooms which often have couches to sit on, and long benches with mirrors and sometimes sinks so that women can retouch their makeup and make sure they are looking how they wish before they then leave the restrooms.
Wow thanks for sharing
I still remember that in a department store here in Melbourne. Myer.
The branch store was built in the 60’s. The ladies restrooms had a big lounge area at the entrance where the ladies or children sat. (Waiting) for mum or resting or waiting for an hair appointment. Remember thinking it all very posh at the time. And the entrance to the hair saloon also came off the lounge.
Such entitlement - plus ca change...!
Wetherspoons still has this I think
A wash basin in the bedroom was considered very luxurious and sophisticated in the 60s when proper ensuite bathrooms were a rarity.
Wow
It still was in the 70’s. Still remember sharing bathrooms in some very ‘good’ hotels.
@@andyrob3259 And me too. Back when hotels had small TV lounges tucked away in a corner of the ground floor because the rooms didn't have TV sets in them as they cost so much.
@@lemsip207 ahhh the TV. Stuck on 1 channel. Yes many British hotels were very old fashioned until the early 80’s. And not in a good way - then within a decade seemed to realise they needed to update to keep up with locals traveling overseas instead.
@@xr6lad There were three channels on UK TVs both at home and in hotels until 1982 when Channel Four started. Then there were four channels on TVs that had dials and not three channel buttons.
It looks like it would have been absolutely incredible back in the day. So sad that it's owners have let it get in such a state.
I know shame
I was going to stop there with my wife in Aug 2021. We also got a room that was occupied and we did walk in on a couple who had clearly just "consumated their relationship."
We went somewhere else and then moved to the Shankly. The Shankly I fully recommend.
thanks for the tip
I stayed here around 7 years ago and I actually really liked it-we only stayed one night but I loved the character of the hotel and it felt like you was stepping back in time. I didn’t have any major issues with my stay and it’s a shame it’s quite run down now, as if they paid a bit more attention to areas of it it would be back to its former glory.
very true .. they are trying
That was truly shocking.I can see the beauty of years gone by but why are Brittania running these places to the ground! Been sent to an occupied room is unacceptable in my eyes!🤔
I guess a mistake or bad computer system
@@WalkWithMeTim good thing you had no bad intentions. So I guess those two excuses would cut it if things was to go missing 😊😉 personally I would have it
I enjoy these Worst Hotel videos due to a family member being a health inspector. Really fun to see how many violations there could be, like a weird bingo night by myself.
wow I know
Hahaha
There is a rumour Hitler used to work here washing dishes when he came to liverpool as a young man.
What is wrong with ' Britannia Hotels'? Don't they realise they have some of the grandest hotels in the country, yet they let them go to rack and ruin. With a bit of investment they could rival hotels like The Savoy, etc.
I know how come they have them all
Yes, they could be like The Savoy but then you would be paying 'savoy' prices to stay there. Britannia hotels are not at this level in the accommodation market and neither are their prices.
@@WalkWithMeTim if you want a beautiful hotel just for a nice stay the crescent turner hotel is beautiful and that’s in whitsable Kent. Highly recommended.
With a decent investor, this could be absolutely stunning and our premium hotel.
It’s such a shame it’s in such a grim state.
True
Exactly right, but it would cost a serious amount of money and time to renovate. So it would take a brave investor to commit to it.
Might work in London. Look at what they've done to some of the railway hotels - but they charge prices to match. I just don't think enough people would pay premium prices in Liverpool.
OMG! 30 yrs ago the Adelphi was like a palace, am genuinely shocked that it has been allowed to deteriorate in this way.
i know still grand tho
Love your videos mate, I never stayed there, but I have performed a few murder mystery shows at the hotel, we were usually given a random place to set up and store props etc, some places were like that masonic room in your vid, it was always fascinating walking around and finding grand furniture and Victorian/Edwardian decor, some places were pristine compared to the rest of the hotel.
I know that Charles Dickens stayed at the Adelphi many times, he described it as one of the best hotels in England, he often did reading tours of his novels for a penny a ticket, and performed at St George's hall, just a couple of minutes away from the hotel. Apparently he stayed at the Adelphi whenever he was on tour in the northwest area. It's so sad that a building as rich in history as the Adelphi is rotting away before our very eyes.
thanks Niall yes just a grand hotel
When this popped up on my "recommendeds" I couldn't wait to watch! And as always, you didn't let us down. It must take you tons of time to edit this stuff, but we really do enjoy and appreciate your efforts.
thats very kind to say .. yes it does! lol
This used to be considered the poshest hotel in Liverpool at one time, so sad to see what it’s become.
I know how its changed
It's so, so tragic that such gorgeous, historic buildings have become such rancid excuses for hotels. That screw-up with the room, plus the filthy bathroom, is something that would never have been allowed to happen in the hotel's heyday, I bet.
never mind the 'heydays', what about 2023?
Someone needs to get Gordon Ramsay down here for an episode of Hotel Nightmares. I live in Liverpool and live about 20 minutes from town. I didn’t know it was this bad!🤣😬
I'm starting to see a theme with these. The older and elegant a place looks, the harder the up keep and probably a lot of cut corners.
Maybe money is the problem
I am from Liverpool an it’s common knowledge here that this place is beyond help and to be avoided at all costs!
I remember being the entertainment for an event at the Adelphi hotel back when I was 17/18
Im now 32 an this place ain’t changed since I was last there..
like it’s the exact same… dirt and all 😩
13:25 is the exact place we done our performances
wow
It's not beyond help at all. Structurally it seems like still a solid building. I see no subsidence cracking and noticably very little to none floorboard creaking. Doorframes still seem plumb. Tim says the ceiling is falling down but that's sensationalist talk as there is no damage to the plaster, only flaky paint which is a moisture issue and fixable. Flaking paint, doors need sanding and revarnishing and a bit of mould here and there to put right, but nothing that can't be fixed up.
It does need the right owner to ensure it happens and things are kept up to standard, and Brittania IS NOT it. If the right owners come on board with enough cash and the right attitude, then that hotel absolutely can be brought back to it's former glory.
This was the best hotel in the North at one point. Heartbreaking what Britannia ave done. It's exactly the same as Daresbury Park Hotel in Warrington, also owned by Britannia - you should check that out.
I stayed there during International Beatles Week in 2018. Its actually a really interesting place and feels like it has been frozen in time. It needs a hell of a lot of TLC but it would be a shame to totally convert it into a soulless modern hotel. It has tonnes of character, it just needs some love! It could be like the Plaza in NYC with the right investor.
Agree
I believe, that the Plaza in NYC is being converted into apartments, or condos, with maybe some parts of it a hotel?
It's criminal that the Brittania chain own all of these majestic old buildings and allow them to fall apart. Very sad to see 😔
Very
I stayed here 15 years ago with my mum and got ‘Shining’ vibes then.
Going back to Liverpool with my husband in February, I wanted to stay here for this whole experience.
This place has a real atmosphere, it’s actually amazing. The deserted, unkempt elements only add to the experience.
I think if you are looking for a carefree stay, or like to pretend you are a contestant from ‘four in a bed’, maybe don’t book here.
However, if you are looking for a unique, memorable stay, I would say give it a go.
So many old hotels have been modernised beyond recognition, I would take this crumbling old ruin any day.
As it was our first holiday since 2019, I ultimately decided against it, but I would like to think we will stay here next time we go.
I agree with your view. But as a lover of old hotels I just wish this gem saw more love
This hotel's neglect has now took the life of a young woman. They need to be sued and hopefully that'll close it down.
Omg!! What happened??
@@gaynorhamilton4571 I was intrigued so I looked it up. A lady was crushed by a wardrobe. :(
I looked after a fella from adelphi from years ago he was a butler . amazing stories he told me .and so sad that now people don't respect or carry on the amazing history of the old hotels
Wow I bet
Great video as always Tim, it’s such a shame to see a hotel as iconic and grand as the Adelphi be as run down as it is. Hopefully one day it gets more care like it deserves.
That would be cool!
I love Liverpool for a city holiday break, done it twice now. On our second visit my friends and I have an amazing cream tea at this lovely hotel prepared by two ladies in the fabulous lounge area, we still talk about it today. The way people holiday has changed so much over the years, when hotels like the Adelphi were built to accommodate the vast number of wealthy travellers who holidayed in the UK. Now they survive on coach parties and stag and hen parties, otherwise they wouldn’t even be open.
I stayed here over 10 years ago. They made us pay for the room up front before allowing us to check in.
The shower didn't work, the lights didn't work, the carpet was stained, there was no heating.
You could tell that it was once a very beautiful hotel back in the day, but had been left to decline over the years
I stayed only one night...
wow
That is so so sad to see. The Adelphi was beautiful once upon a time. I stayed there around 30 years ago and it was beautiful then 😢
it is still in some parts
If I found out I’d been given someone else’s room, I’d be straight out of a hotel. I’d be too fearful of a stranger walking in on me. I’ve had a staff member walk into my room unannounced and uninvited while I was in the shower and 9 years later I’m still nervous about showering in hotels. That happened in a Britannia hotel funnily enough - one in London though. The same hotel that had three chefs desperately struggling to come up with a meal option for me that was vegetarian and didn’t contain nuts or onions (I’m allergic).
wow I can imagine! she didnt seem bothered
I had happen in barnsley someone walked in on me ..not much of apology given ..
I was in a really cheap “hotel” but in reality it was more like a bedsit, I was alone in this room and suddenly someone unlocked the door, peered in, didn’t say a word and walked out.
Hello Tim I hope you are well, loving the content, the Adelphi does have a Freemasons Group that operates out of there and has done for many years. Charles Dickens actually stayed there numerous times and it was said to be his favourite hotel in the North of England. Cunard passengers used to stay there before being taken to the docks to board these luxury liners heading to America.
wow, such history! and yes the room that I think I showed is based on a room on the titanic , thanks for watching Danny
The Adelphi opened in 1914. Charles Dickens died in 1870
@@michaeldwyer3352 The Adelphi opened in 1826 and the current redesigned building of the Adelphi opened in 1914.
I'm actually addicted to watching your videos always so interesting and well produced
That means a lot thanks
It's such a shame that these beautiful hotels are in the hands of Brittania. My company works in many grand hotels but we absolutely avoid brittania!
I bet!
At my previous employer (big FTSE company) our corporate travel booking agents simply wouldn't let us book Britannia Hotels despite them being listed on the booking portal. It was effectively banned even if it was the cheapest in the area.
(To be fair that company did have some really boneheaded policies with regards to travel expenses but that rant is reserved for another day)
wow
About ten years ago in Toronto my husband and I collapsed in bed as soon as we got off a long flight. About twenty minutes later we were woken by a guy letting himself in with the key reception had given him when he checked in. If I’d been alone I’d have been frightened.
Omg
As someone who briefly worked one of the bars there many years ago - I'm surprised by how well the hotel came accross in this video. It was an absolute state (completely rather than partially now) when I worked there.
Oh and I must be touring your videos as I now live down the road from the Southport Pontins you went to that time.
wow
nice
Me and my wife stayed here 3 years ago such a magnificent building but the state of it is appalling I cannot believe it’s been left to literally falling apart
Such a shame
Loving these "worst hotel" videos, fascinating to see the old places but also sad to them being neglected. In fairness to the owners, with buildings like this I'm sure that by the time you've done up three massive rooms, another three need re-doing.
Agree . . They are 😍 beautiful
I stayed here recently and didn't realise it was one of the worst hotels in the country plus to add onto that its supposedly the most haunted large hotel in the country though I myself didn't experience any creepy or paranormal activity whilst there.
They never gonna find out 🤭
I'm from Liverpool and this was once a fine hotel, even when things were economically bad it was a grand old place. I moved away quite some time ago now and it's genuinely sad to see how the Adelphi has gone to rat shit.
Wow
I live in Chester so know Liverpool well and have been past the Adelphi countless times. A good fair review to be honest - yes it is such an ongoing thing to maintain such a huge building! It cannot be perfect all the time. The grand room/foyer didn’t half remind me of the hotel in Home Alone 2 somehow. The sink in the bathroom was a very popular thing in the 60’s and 70’s, many homes had the same thing. Great video
thanks for watching
I love the way you give a fair view of places, not just concentrating on the negatives, and appreciate the finer points. Such a beautiful building despite lack of upkeep..
thanks for that Tim
Thank you very much! yep im not a negative person
I am from Liverpool and live in Liverpool, I am in my early 50s and I remember my mum and nan talk about the Adelphi hotel, believe it or not this hotel was the grandest and most expensive hotel in Liverpool, the Queen has stayed there and many many famous celebrities over the years, it's very sad to see how it is now, this could be once again the best hotel in Liverpool, I would love to see it like it was again, I used to play Chess at this hotel in the 90s, not my club, but Liverpool Chess club used to play at the Adelphi, I enjoyed playing there and easy for me to get home as the train station is less than 5 minutes away. Maybe if I win the Euro millions, I might buy it and make it great again.
Yes you should and then give me discount
@@WalkWithMeTim you can have the new upgraded executive suite.
Some impressive architecture in this hotel, and so many secret rooms haha....thanks for the tour. I have only been in the hotel once or twice for a function, even though I used to walk past the building everyday when I was at University. I remember we hosted a conference at the University and the guests stayed at the Aldelphi due to its close proximity to the university campus.
Was it good for you
@@WalkWithMeTim I can't really remember much about the function..it was a works Christmas meal in one of the function rooms in the hotel, over 10 years ago.
10 o'clock check out time is really stingy. I've stayed in a number of places and can only remember one place ever being 10AM, a motel in the US. Most places are 11 or even later from my experience.
Absolutely love this episode. The room you went in was a elder masons meeting room so you were correct. Such a beautiful building that I think you should revisit to see if it's better or worse. X
I've been waiting for you to do this one in my home city Tim. Locals know to avoid this place generally to stay and with good reason. The kitchens were regularly receiving 0 hygiene rated scores for years on end. The swimming pool had chewing gum stuck on the side of it but swimming facilities in the health club were a very reasonable £4 a day for walk ins so I did chance that and got chatted up by some very random blokes over the years. All good though🤣
In the 1990's I was a regular at the 'Fridays' night club and Dance Bar (sounds so 90's!) & the pub is still open but a shadow of its former self as all 3 used to get busy.
My Mum and Nan used to go for cream teas in there back in the day. Before that, the swimming pool was originally used as a turtle pool for the poor creatures that ended up in their once famous soup.😪🐢🤮
wow! I know I used to watch the doc on bbc1 of this hotel in the 90's it was grand then
I remember Fridays - it was heaving!
:-)
@@jamescalverley8694 we probably crossed paths there back in the day! X
Fridays on a Monday night, late eighties was heaving ....loved it! 😃💃🕺
Great video well done. And yes the room would have been a masons room, hence the diagonal white and black floor tiles, minimal chairs, wall Dec's etc. Which would have been typical rooms in wealthy hotels in their day.
thanks Tony
@@WalkWithMeTim your vids are great I look forward to them. Keep up the good work👍
I also thought the silver cylinder would have been a gas cartridge used in things like Creme Brulee or a airpistol air cylinder pellet propellent. 👍
thanks
lol
I stayed here when attending my friends ( first) wedding in 1979. The wedding was elsewhere, I was skint so this was a cheap hotel. It was much the same as you show 43 years later. So it seems it’s heyday much have been the fifties when it would have been around fifty years old? Whatever business model made it work then doesn’t allow it to work now. I would guess it employed armies of in-house carpenters , painters,launderers , seamstresses, chambermaids, cleaners of every description ( coal fires in some rooms?), as well as those catering in bars and dining. All those trades would have been paid a pittance compared with the second halt of the 20century and later. Fascinating. I thoroughly enjoyed my stay. A real treat!
great building to explore
I’m from Liverpool, and this is such a grand hotel and I’m sure people who come here are like, that must be so expensive! But you get to the inside and you see how it’s practically falling to bits, it’s so disappointing. Imagine how amazing this hotel would be, with the right investment and a bit of restructuring. The ballrooms are so gorgeous and grand, I just don’t understand why people can even let this disrepair happen to a hotel
I don't understand why they don't close-off half the hotel so they can keep-up with the cleaning and maintenance of the bits they actually need. How many conference or ball rooms do they actually need at one time?
its a big hotel
I love Liverpool have been going there for many years as family live there.
It’s very sad to see these beautiful old buildings run down. Though parts were still lovely.
Thanks Tim another great watch 👍
Thanks Gilly
That’s totally shocking. The Adelphi used to be so prestigious. It was the place your parents aspired to go to for Xmas dinners, weddings and other celebrations. You used to walk past it in silence and awe. It should be stopped allowing a prestigious hotel going downhill like that.
That bath has had a coating to make it look better and now the coating is coming off. There’s no excuse for the place not being clean.
The extra sink seems to be from when a room would only have a basin and not an en suite. It seems that they’ve split a room to make an en suite.
It’s probably a good thing that it’s clad in marble or those walls would be disgusting as well.
The Adelphi was the place that transatlantic travellers would stay before setting off on liners to go to the States. It replicated the standards they’d be expecting to see on the ships.
I hope that someone buys the hotel and does it justice, like the old St Pancras hotel. Why Liverpool thinks it’s OK that building glorified multi-storey car park type buildings everywhere, ruining the view of the 3 graces, is good enough when the prime hotel of the city is left to rot and be a reputation ruining dump, goodness only knows.
Good points
The wash basin in the room is standard in bedrooms 60 years ago, this hotel like every other Britannia hotel is a dump
Great Video Tim, showed some lovely parts of the hotel, shame about the bedrooms.
Yes some are better than others
In the early 1970s when I worked as a reporter in Liverpool I often met and interviewed people at the Adelphi - and before I moved to Fleet Street spent a last night there with a girlfriend. It was always romantic and glamorous - and never more so than the Grand National weekend. Of which the highlight was the dinner on the Saturday night, with the winning owners, trainer and jockey plus lots of stars and celebs - and the top table centrepiece was decorated in the winner's colours. So sad to see it so dirty and decaying. It needs a new owner with deep pockets to buy it and fund a complete restoration.
I know was such a grand hotel
My dad was also a reporter / music journalist in the 60s / 70s in Liverpool and later worked on Fleet Street. You might have met
Great look around and a fair review. For the price I don't think anyone can really complain however the long waiting check ins and the room key mess up was unforgiveably bad!! You missed the Sefton suite on your right as you walk into the main lobby. It is an exact replica of the titanics smoking suite. Also room/suite 100/101 is were Frank Sanatra, Bob Dylan, Franklin Roosevelt, Churchill, Harold Wilson, Judy Garland and many others stayed
wow
I had the misfortune of staying in this over 20 years ago. Rooms and the corridor were never cleaned (The room opposite me had put out pizza boxes with a cigarette placed on top. The cigarette had been lit then left to burn so it was it tower of ash. During my stay, the pizza boxes and ciggy never moved.)
The restaurant often ran out of cutlery during breakfast. Hotel staff skulked around the tables stealing any knives, forks or spoons from guests, giving them a quick wipe with a tea towel then handing them out to other customers.
I never ate anything in the place and made sure I bought a sleeping bag, towels etc after the first night. I got out of there as soon as I could arrange it,
On the opposite side of the hotel to your room (If I got my bearings right) there used to be a chip shop that made the most amazing cheese pies.
(Edited for typos. It's late here)
Oh wow
It would be great to see you review some of the Britannia Hotels in Blackpool, maybe The Savoy or Metropole. Great vlog as always :)
did you see my norbreck one?
@@WalkWithMeTim yes enjoyed it. Thanks
:-)
I stayed in this hotel after a Liverpool match back in 2004 it was £100 per double room and worth every penny back then. I spent the night in their once beautiful piano bar and had a great nights sleep. I don't think that I would even pay £10 a night to stay there now. There should be some kind of law forcing companies to upkeep these beautiful old historic buildings.
Yes good points
Walking round you can see how grand a hotel this was. It’s a shame that a building steeped in such history hasn’t been able to keep up with the times while maintaining its grand old charm.
It’s a stunning building with some stunning rooms.
As far as the rooms are concerned a handful of rooms should be cordoned off and revamped and cleaned thoroughly at frequent periods then rotate the cycle some so the upkeep will be kept on top. This will improve the hotel on a budget but also give the hotel a better rating, there are lots of ideas at a low cost which would improve those hotel bedrooms dramatically, Housekeeping staff need to come up with a better system also, chalk paint on furniture can also give a classy look not a tacky look
It is a grade III listed building and compared to its former glory it does need work! But is still amazing. The Titanic was registered in Liverpool and the Sefton Suite is said to be an exact replica of the ill-fated liner's First Class Smoking Lounge?
Yes you are correct I've now learned
The metal canister is nitrus oxide , it’s a drug that people inhale to get a 30 second buzz, such a shame such a unique hotel and people ruin the character :/
Those Nitrous cannisters are fucking everywhere in Liverpool! They're like Mushrooms, you spot one and you immediately seem to see millions more without trying.
Another hotel that I stayed in, quite a few years ago, mostly to be close to Lime St. Station.
It was "faded" even then, but not really a bad deal for what I paid.
The central court was still beautiful then, and my room was very much like your second one.
I was happy to have only a short walk to the Anglican Cathedral, one of the world's greatest!
You know you are in Liverpool when there is a random traffic cone somewhere.
I love the video, you seem honest but fair. You find nice things to say no matter how bad the hotel was. And that silver canister was helium, that is used for the wrong reasons by people
Thanks D! don't forget to subscribe too ;-)
Hey Tim, I'm loving your hotel reviews. Me and my family have had some ropey experiences with Britannia hotels. When we stayed in the one at Wolverhampton, we were sent to someone else's room aswell. Then when we did get a key card for another room, there were stains on the bedding and pubes in the shower. My friend had a shelf full of pubes in her bathroom when she stayed there and they looked like they were from various people. 🚿🤢
Then we stayed at one in Stockport and that was a really bizarre experience. The hotel is right in the middle of a suburb on the outskirts of the town. When we got there, there was a police car outside and the guy behind the desk was just putting his tie back on. It turns out that he'd had an altercation with a local 'character' and it got tasty. The room was cleanish but was in desperate need of some tender loving care.
Then a couple of years later, we stayed at the Birmingham one(we tried to keep an open mind but we were apprehensive). We'd booked a family room but when we got to the room, there was nowhere for my nine year old to sleep. So I went down to the reception and told the receptionists and they kind of shrugged and said they were fully booked. I am not proud to say it, but I lost my shit. Then I suggested a camp bed and they said that they would have a look. We went back to the room and a few minutes later, a chambermaid arrived with a camp bed but she hadn't got a clue how to put it up. It was an absolute joke. Never ever again. They're all fur coat and no knickers.
omg! soundlike an experience thanks for watching Lisa! hope you have subscribed ;-)
@@WalkWithMeTim Indeed I have. 👍
@@lisaperry345 yay!
Maybe someone had started a pube collection? Or each guest paid it forward by leaving a sample of their own?
@@andyrob3259 Oh maaan! Maybe my friend missed out there then. 😏
Totally loved this Vlog Tim...Thank you somuch ..actually would love to see inside myself but would never ever stay there x
You are welcome Sandra
I stayed here for 2 nights earlier this year. Lovely public areas, like that superb lounge. The room I was allocated was directly opposite a very old and noisy lift. I managed to change it no problem to one much further away from a lift, which was fine. I can't recollect the room, but it was adequate. The food was okay, but we had to wait before being shown to a table for dinner. The hotel is in a great location, with Lime Street Station just around the corner and all the touristy bits so close. If I go again I won't unpack too quickly, in case I need to move.
I stayed there about 40 years ago and it still had that grand hotel reputation and feel to it, although a kind of fading elegance even then. I remember it as being spotlessly clean and the staff having proper hotelier skills, I can't imagine anyone got given the keys to someone else's room then. It was probably administered by pen and paper then and you got an actual key. Back then, the lounge did feel properly grand and you did feel like you should sit up straight and look your best. It was very swish and it felt a special room to be in. My room was exactly like yours with the immensly high ceiling. It had a marble sink in it which must have been very opulent in it's day but its age was one of the features that made the Adelphi feel slightly faded. I reckon your bath had been re-enameled or painted and that's what was flaking off. It is such a shame that the hotel is in a bad state of repair but the cost of maintenance must be vast. However, there is absolutely no excuse for lack of basic cleanliness, surely someone is responsible for supervising the cleaning team. Having seen your video there is no chance i'd stay there now although happily my working days are over and I no longer have to travel around as I did. Oh, and that room was a freemasons lodge. Interesting video, thanks.
thanks for watching