Hi Ryan, I had a customer send me your video and informed me you invited John and I to comment. I’ll add a couple points. 1. As part of the settlement HD had with the EPA back several years ago, HD is not allowed to honor warranty on a bike tuned with a non-EPA compliant tuner. This only applies to 2017 and newer. Changes things doesn’t it? So all the hatred directed at HD for declining warranty claims on engines is misguided because it isn’t necessarily their choice. The bottom line is most aftermarket tuners are ILLEGAL. Unfortunately, HD has to be the one who enforces the law by way of not honoring warranty. Not really fair. 2. I gotta ask everyone. Is it really fair that HD has to pay warranty claims on mechanical failures that involve aftermarket parts installed by weekend warriors? By the way after market parts don’t blanket void the bike’s entire warranty. Engine components (think cams, pistons, etc) and tuners are the worst and will void the power train warranty but not the rest of the bike. Mufflers don’t void the warranty. I personally run rineharts and have a extended service plan that is still good. 3. Screamin’ eagle mufflers are less expensive than the leading aftermarket brand mufflers. 4. Extended service plan (esp) (commonly referred as extended warranty) is available anywhere from an additional 1-5 years added to the end of the 2 year factory warranty. Not just 3 or 5 years. You can keep extending as long as you’re under 75k miles and the bike isn’t older than 11 years old. 5. I personally have been thanked hundreds of times by people I have sold the extended warranty to. I have seen HD pay for just about every possible mechanical failure thinkable over the years. Do a lot of people ride their bike with no issues? Yes, HD makes awesome bikes as you said. I personally have had the ESP on all my bikes and I have all the resources in the world when it comes to getting my stuff repaired. Bottom line, no one will give me free parts or work on my bike for free when something breaks. Some technicians in our shop buy the ESP. These are guys who can do the work themselves, but don’t get replacement parts for free. Plus, now they are working on their bike and getting paid for it. 6. Most “Do-it-yourself” add-ons will never void any major part of your bike’s warranty. So tinker away and enjoy making your bike “your own” 7. Also, when you walk into a dealership no one is forcing you to buy a stupid tee-shirt. 😂 I know you’re joking though. I laughed. 8. I think everyone assumes HD is forcing people to buy their products because they are greedy. Yes, HD wants to make money by selling products. The bigger reason is that their HD components are LEGAL and are designed by the people who built the bike! They aren’t gonna pay for failures on other companies products and honor warranty claims that could send them to court and fined up the ass. Hopefully this helps. Ryan we should ride sometime. I like your content. I feel like it’s been very negative lately though. Why not give HD the benefit of the doubt sometimes? Your channel is about the love of HD motorcycling right? You like your Harley Davidson motorcycle right? Try a positive video next time. Stop advocating that Harley owners are victims. Enjoy the ride.
Great comments Matt. Thanks for jumping on over here with your insight. Great info & thanks for taking the time. I highly respect your opinions. You are always welcome here on this channel brother. We will definitely have to hook up and ride sometime Matt! It would be a great time. I'm glad you understand my ridiculous style of humor and the Harley T-shirts etc......I mean no harm, but am just having fun. I hope everyone knows that is just for fun...... I bleed Harley and own 3 of them. Heck, I ride a 2018 Harley-Davidson Electra Glide every day at my main Police Motorcycle Officer career. I absolutely would not want to ride anything else at my job & am a brand loyalist. I love my Police Harley! This channel tries to bring Harley owner's together as a community. We speak of both what we love about Harley and what we are disappointed with. Obviously, with the comments on this video alone and others, you can see how many customers have become disappointed with Harley's approach to things recently. Honestly, and I think you can agree, Harley does a horrible job at communicating with their customers directly. It's channels like yours, John's, and mine as examples that have to try and pick up the slack for Harley and tell customers what's actually going on. I can attest that it's very hard to get proper information as a consumer and then relay it to my audience. It just shouldn't be that way. If Harley would get out ahead of these things and communicate directly with their customers on the various channels I think things would be very different. Lack of communication and silence by Harley is really frustrating once loyal customers. Sorry if it's been a little negative lately, but at the end of the day, we want Harley to pay attention and make some changes so they continue to exist into the future. We love our Harley's!! Just my two cents and again, thanks for your comments, Matt. 🤘
Ryan Urlacher Agreed. The communication with some of these more technical things is bad. I completely agree too, with your comments about their “over-produced videos” that don’t teach anything. I think the mentality is to educate the dealerships who then will be able to relay the information to their customers. Most front-line employees at shops aren’t trained on this stuff though, and they don’t see the benefit to educate themselves on their own free time. For example, you know more about the infotainment system than 99% of the HD employees out there. Anyways, take care. Thank you for your public service in law-enforcement.
Matt Laidlaw , I totally understand , I’m an automotive tech, I’ve worked at dealership s most of my career. It falls under what I call the CYA Theory.
Totally agree with Matt. I’ve owned many Harleys through the years. I’ve never really understood how people can be so passionate about a brand of bike on the one hand, and continually bitch about the MC on the other pretty much all the time. I’ve bought a lot of parts for my bikes both from H-D and aftermarket and for the most part, Harley’s prices are in line with and in a lot of cases cheaper. This notion that you need to buy a genuine Harley bike and then stay as far away from genuine parts and accessories as possible has never made sense to me.
@@kenboniface6268 I can understand Tuner issues. But I am being told by 2 of my local dealerships that ANYthing aftermarket voids the warranty. I bought SE Pipes and they are very dissapointing. They don't growl, rumble or anything. They sound like a Vespa on a rubber band. Its truly sad. I purchased my Last Harley. Too bad I bought a 2019 Street Glide Special and am now stuck with it for awhile. Indian here I come.
@@snakebite6511 I own a 2019 SG special. Had a lifter noise at cold start up (severe for about 20 seconds) Took it to be looked at for "warranty". I was told it was 2 quarts low on oil. This was 08/27/20. I keep my service records....had an oil change, billed for 5 quarts on 07/03/20......where did the quarts go? I was told the sound was "normal" and wouldnt worry about it until it last more than 2 minutes. They made it sound like it was a maintenance issue. The bike has 15,000 miles on it it's on its fifth oil change already and it's only a year-and-a-half old.
How can that void warranty if cats are in mufflers like the sportsters. I was told by dealership I can change muffs with no effect on warranty. I am having Harley shop remap for that change though. I was told by dealership that going beyond airbox and muffs, to add fuelpack, shows on computer history.
@@mikefisher4557 Yes it did. I have a trike and the rear wheals entrapped all that xtra heat from the cats with no way to get rid of them. I not only replaced the headers but the pipes and mufflers. I retuned with a Fuelpack. It runs very cool now and the rear passenger’s feet don’t get hot. Between the cats and the header cooling fans, the area behind the lower fairings were very hot when the ambient temperature is high. Since then, I added a better cam that gave me high speed rollout which with a trike, even with the 103 , was lacking. Now I have the best of both worlds. I don’t plan to do any more upgrades.
No, end of EPA compliance, if your bike is tested and fails emissions specs you can be defected until the "problem" is fixed, if you drop a valve seat for example, and they can prove that removing the cat caused the engine to run hotter and claim that you caused it, you're screwed. If for example the gearbox fails it would not be caused by the exhaust being modified, so they can't legally void your claim. Of course how much you wish to spend on legal fees is another question but Magnusson-Moss is pretty clear and easy to understand, usually it is enough that they think you have read it.
I bought a 2018 street glide and a 2019 street glide special with VIP service. Took it for first service and spoke to the service guy, then the sales guy, and they both talked me into not doing any upgrades on my bike. I told him they are doing a great job at talking these bikes down. I was very disappointed. Thanks for this video.
I totally agree with everything you said, and I just purchased a 19’ RGU in December. I got the 3yr extension but will not do it again. Truthfully this may be my last Harley bike period.
@@RyanUrlacher , Harley might not be around in 20 years if they pull this crap with EPA excuse. Harley core riders are aging out of the hobby and younger adults more interested in their cellphones than riding a Harley.
I've been watching your channel for a few years now and this video has gotten me to subscribe ,you hit the nail right on the head. I recently bought a 2018 heritage Softail. The salesman tried real hard to get me to extend the warranty, it was like he was reading off a script. I told him the only number on that piece of paper I was interested in was the bottom line and the smaller that number the happier I was, he finally caved and said I understand and let it go.im sticking with the 2 years they give. On another note, Harley has more than doubled the price of their service manuals. Like you said, they don't want the average guy working on his own bike. Keep up the good work!
They can’t void your warranty due to aftermarket parts, have you guys ever heard of the Magnuson-Moss Warranty Act, I know this for a fact because my last Harley blew up under warranty, with Vance and hinds pipes and turner, they said my warranty was void until I brought this up, guess what they fixed it, lol with new engine. They have to physically prove damage was due to the aftermarket parts, in my case there was a machining defect, when they took it apart.
Now this makes sense. But if they can prove its from the aftermarket products. It shouldn’t be covered. I just did a did a synopsis of the act. They cannot deny a claim unless they can tie it to the aftermarket part. Good info for late night reading, thanks-
@@jgk9820 At the end of the day it's up to the consumer to hire their own Attorney w/ expensive court battles to follow to fight the dealership's opinion. The Magnusson-Moss warranty act has much language in it. It definitely allows you to do your own oil changes as long as you save your receipts and records. They can't force you to have a dealership do your oil change etc....It rarely happens, because it would cost the consumer more in legal fees than the repair costs. Unfortunate reality.
I have owned 2 harleys and I hate to admit I was not smart enough to have learned from the first one. Good video's and I like how unbiased your presentation is.
Bikers worrying about the warranty! LOL I voided the warranty on my 2018 FLHC the day after I bought it. My warranty is ME. Unless you have an exceptional dealer service department, I wouldn't trust them to touch the bike anyway. Here's the reality with the M8, they are so emissions burdened and run so lean that you are actually limiting the life if you don't modify them. I have 20 degree cooler head temps after a canned FP3 tune here in Florida. Hmm, 2 years running hot and lean? I'll risk voiding that short-term warranty for the long-term benefits.
I trust my local HD’s service department. I’m friends with their service manager he and I were neighbors for a few years so I got to know him when he wasn’t at work. Plus he’s OCD and only hires people that are OCD. I still know where he lives to this day!!
@@nobaddaystravel6855 Don't get me wrong. There are some exceptional ones and some of them put out some amazing youtube content. But like anything else, exceptional is still the exception and not the rule. But yeah, I fully admit I'm OCD. If I didn't personally torque the wheels and safety wired the required fasteners, I couldn't drive it!
I can appreciate that you have the knowledge and know-how to fix and correct issues that may arise on your Motorcycle. We all do not have that luxury. Some people are better at things than others. I never learned growing up how to properly turn wrenches. I wish I had. I am more of a nerd if you will. I can do magical things to a computer network, database etc. just hands on manual wrenching I am just not very good at. Not knocking you. I actually envy your skills. I need that warranty.
Shenanigans I’m with you. My dad never had the patience to teach me engine repair skills beyond, tire changing and checking oil. I taught myself to change a starter and an alternator on my truck. But I don’t work on my bike, beyond adding a rider backrest and some other comfort items.
@@TheRealShenanigans I'm here watching this video even though my warranty is long gone. But I was wondering about your database knowledge in your comment.....do you have a working knowledge about Microsoft Access - ?
@ highspeed - of course, that is the only and best warranty there is. . . . unless you can get them by the balls . . . meaning , the Magnuson and Moss Warranty act. plus by putting a monopoly on the said '' market '' . i get it, but . . . . that is just very rude and cruel for them to do that.
That is impossible to do now unless you have a Dealer License, a $30K Digital Tech II computer system, and are willing to pay the minimum $5K annual fee required to keep it.
I do too and did, the bikes were the ones I bought for my boys but at the end of the warranty if you didn’t use it you were supposed to get your money back....so I fixed them myself and the motor company gave me this at the end 🖕
I was so glad when they voided mine.after years of never making home from the dealer .i fixed it my self.56000 miles later i still haven't had to push the pos.
I bought my 2018 road glide ultra. Made sure all the recalls were taken care of. Now I made it my own. Don’t care about warranty. I’m just enjoying every day I get to live to ride my bike. All the parts I took off to replace went straight to the dumpster. Enjoy life 👍
I just bought a 2018 roadglide and I didn't get the extended warranty. I did pay for the stage one from them just to keep the factory warranty. I'm not happy about it, but I love the bike.
I just bought a new 2019 this week. No extra anything, straight up cash and a negotiated discount that took two months to argue back and forth with the Dealer. I'm running stock for the first two years since I'm going to do a summer long trip through most of the US mainland in 2020.
Just your typical HD dealer weaseling out of a warranty claim standard protocol. Why have there techs work on your bike for free when they can have a paying customers bike worked on.
Because of your video Ryan, I'm moving forward with adding aftermarket performance exhaust to both my 2019 Road Glide Special and my wife's new 2019 Road King Special.
Warranty voided on mine for aftermarket tuner that the dealer put on the bike. Had a 124 installed by and Indy shop. Wow like a new bike and runs without problems.
I seriously looked into buying an Indian and no thanks. After researching, they are having worse issues especially with rust right off the assembly line plus very few dealerships; seen those same dealerships I once visited stop selling them. What's the other choice, Honda, Yamaha, Suzuki, etc where those dealerships are focused on selling side by sides now than motorcycles.
Another info packed video Ryan! I purchased an 18 Ultra Limited 8 months ago from the local dealership in my city and opted for the extended warranty too. This was my first H-D so, I wanted to protect my investment but, I definitely feel the pinch when I carry it in for a routine service. My thought process is I'll work on what won't void the warranty and have it serviced during promotional specials as needed. What's done is done and the money it'd cost to fight H-D over (Magnuson-Moss Warranty Act of 1975) would be a lot more than their labor/parts. Ultimately, it's about developing a relationship with your dealership so, they'll be more willing to work with you if they can.
RYAN YOU ARE SO 100 % ABOUT HARLEY'S . I HAD 4 OF THEM AND KNOW , NO MORE. I GET THE FEELING THAT I JUST GETTING RIPP OFF . BIKES , SERVICES AND ACCESSORIES. THANK YOU . SPOT ON . !!!!
There's nothing like that thick manual with every tiny detail written down instead of a rushed dealership job to get ratings for service slips completed per week and the rewarding experience if you get it right yourself the first time 😊
Seriously... never had a Harley, so I don't know what they're like to work on. But I can't imagine motorcycling without feeling bonded to my machine through the labors required to keep it running.
Just bought a 2020 Streetbob. Was going to install pipes, Tuner, and Air intake myself. Was ordering it tonight. Very leery now, what you all think? Will these items that everyone puts on really void it? And of course service dept won't tell you anything
I'm glad I haven't had any problems with my 2019 road king special that would involve warranty work and I did install tuner, exhaust and air cleaner all purchased from the harley dealer. Purchased v&h tuner, v&h exhaust and harley high flow kit. The dealer told me they would warranty my bike just not the v&h parts, other then the harley air cleaner kit. If my bike ever needs warranty work and they deny me, that will be the last time I own a harley and I think that's bad business to do to someone like me that purchases a new harley every 2 to three years. 1999 fatboy, 2005 wide glide, 2007 heritage, 2013 heritage, 2016 street Bob, 2016 road glide, 2017 street glide, and now 2019 road king special.
So I did an extended service plan on a 2012 FLHTP that was retired from the local Sheriffs office. The best money I ever spent. It paid for a rear sprocket, a transmission, a clutch, and several more things that was "excessive" wear prior to me getting the bike. It literally saved me THOUSANDS of dollars. When I bought my new bike, 2019 FLHXS, I bought the service plan again. According to my local bike shop, no a Harley shop, he actually tunes the bike though the factory ECM. With doing so it doesn't trigger Harleys red flag alerts within the system. Not every bike shop does it. So its certainly something to call around and ask about. Now my question would be.... With the warranty void, is it only on the parts that were replaced or upgraded or does it really void the "complete" warranty?
Man I am so pissed about this. Frankly I will not buy a new Harley Davidson ever I will stick with the used one and I will do all the work on it myself the hell with their warranty
Found this to be a great source of information. I recently bought a stock Yamaha R6 with the standard warranty. The tried to sell me an extended warranty and I declined. Within a month of buying the bike I put in about $2000 in mods myself. Could also be I would have voided the warranty. Now I am in the market for a StreetGlide and this makes so much sense. Thank you!!
Totally agree Ryan, here in the U.K. I bought a 2nd hand 48 1200 with 900 miles on, with V&H short shots and stage 1 air intake with screaming eagle fuel pack. After about 6 months I had call from the Harley dealer saying that it needed a service. They quoted me £330 for oil and filter change. After several calls/ emails/ texts I called them to say that it should have been serviced before I took it. No reply. I bought the oils, filter and spark plugs from an independent dealer for £67 an hour of my time. Done. The Stealership told me the warranty would be void, my argument was that as it was a 2 no hand bike the warranty would only be 3 months. Now have a 2011 dyna street bob and will service it all myself. Love the channel mate. Ride safe bro Jon JP👍😎
I have a 2001 FLSTF and have had it since new. I bought a 3 year extended warranty on it but that was a waste of money as nothing ever happened to the bike. I have 65K miles on the bike so yes I do ride it. I'm glad that my bike has a carb as I'm really good at tuning carbs and cleaning them. If I replace the pipes and I have several times over the years I can up or down the main jet as needed hell if I wanted to put an S&S Super E on it I could, probably not because I kinda like the CV carb that it came with. Last Winter I went to replace the cam chain tensioners and notice a bit of wear on the cams so I replaced them with modern tensioners. I also replaced the Transmission seal and the Primary Chain Case tensioners, then I put new white wall Harley Dunlops on it along with a new throttle cable. The crazy things you do during the cleveland winters. I put HD Hard Bags on the bike and now the match the fairing I put on it 10 years ago. I took off the full size tour pack that I had on it and put on bullet LED turn signals and it looks pretty cool now. I roll up and buys are like when did you get the street glide or electra glide. I'm like it's a Fat Boy Einstein, don't the solid wheels give that much away? I think I'll probably just keep this bike forever and just doing whatever I need to to keep it on the road. Maybe next winter I'll do a 6 speed transmission upgrade.
I bought a new 2019 ultra limited a few months ago. They told me about the warranty saying "if you come in with slip ons installed they COULD void the warranty, a full exhaust system they said they would definately void it." I put on a stage 1 with cobra mufflers and a harley air intake and even used their street tuner at home to tune it on my laptop. Then took it in for a 1000 mile service and they didnt say anything to me about the pipes or anything. So I'm not sure if they sent my info to Harley or what. The mechanics said they could also tell if I swapped out the aftermarket for the stock to take it in for service cause the ecm can tell the difference in back pressure. HD=another Hundred Dollars.
I purchased a 2017 RGS when I bought it the dealership wanted to put my exhaust on with a new air cleaner along with the Vance and Hines tuner. Said my warranty would still be valid. So I went home did it myself saved a lot of money asked them if my warranty was going to be void they said no. Now you're saying it will. Going to have another chat with my dealer. They have done a lot of work on my bike and it's always been covered under the warranty. Great video keep up the good work Ryan. Thanks for the info
Harley financing knocked 1% off financing rate from 7.9% (they didn't give me the rate in writing), if I bought the 5 year extended warranty on new 2019 Road King so interest savings pretty much evened the costs out. I know that here will be a fight for any warranty because I bought Screaming Eagle parts with bike but then installed them myself to save over $2000 for
In reference to the extended warranty after 60 days. I've had my 2019 CVO Limited for 6 months. I decided to have the dealer install a Stage 4 kit with high flow exhaust system. Being aware of this ridiculous 60 day warranty issue, I asked the dealer, what happens if my motor blows up in a year. At first, they said no problem but they decided look further into it. My Harley dealer at Cowboy Austin called Harley HQ for any way I could get around this issue. It turns out, the only way to get covered for the factory warranty and the 3 year ESP. I had to cancel my current ESP plan, then purchase a new Screaming Eagle plan. So, I cancelled my ESP and bought a new one. It turns out, that the refund from the original warranty was enough to pay for the new on! So now, they are installing my Stage 4 mod with a high flow exhaust system with both low and wide band tuners. Now I am covered for the full 5 years! You might want to followup with Harley to verify it but I feel very confident I am covered. BTW, I love your videos! Ray
Probably the biggest reason why I buy used! Pay 1/2 price, i make the warranty claim, i approve it, i authorize the repair facility, I pay for it! Done! Especially when adding parts! With you tube today almost anyone can do their own repairs and mods. Great video. Thanks
I'm with you - I will NEVER buy another HD ESP. Of the 3 Harley touring bikes I've owned, I had the ESP on 2 of them - the first '06, I skipped it on the '13, and I have it on the '15. I've been fortunate that I haven't needed them. So, lots of money for NADA (so far, knock wood). Important to note that their new warranty voiding per the EPA settlement is specific to 2017 and newer ie, the Milwaukee 8 motor. So - no more ESP, no forced Screaming Eagle parts, no forced HD dealership installs. I'm sick of HD and their overpriced bullshit - I have zero desire to buy anything else from them.
I had bought the 5 year extended service plan when I bought my 2018 sport glide. Had the bike a couple weeks and the speedo fogged up to where you couldn't read it. Harley said this was not covered under warranty. I realized they were going to use this excuse for everything so I cancelled my extended service plan and got my money back. I added aftermarket pipes and tuner so I knew forget any warranty from Harley. More people should know this before buying anything from Harley. Thanks for your info.
I agree with you 100% I had Harley dealership add the extended warranty on my bike and this was added to my finance that was $1300 and I told the dealership 5 times that I didn’t want this warranty. After I got on to legal services they refunded the money back off the loan plus minus interest out of that $1300. The scums are nothing but rip offs. I got my new bike and don’t deal with low life Harley dealerships again. I fabricate my own accessories now and cost me 20 times cheaper then the dealership and better quality.
No problem. When I got my Road King back from the stealer after the 1K break-in service one of the 5 bolts were missing from the primary cover! And the original oil filter was still on the bike. I have the Service manual and a brain and a good set of tools.
I have a 2015 Roadglide CVO I bought new. I now have 60k miles on it. I have the extended warranty and it has been will worth it. $4K in parts and labor over the past 5 years with no engine parts failing. The last was a new heated seat and heated grips that filed. No fuss. Santa Maria Ca Harley was great.
@@RyanUrlacher its funny.. i can ask 20 ppl and they ALL have this sentiment now.. HD has a huge problem on their hands and it is not anything a designer or engineer can fix.
And don't think that up and coming riders aren't watching, reading and taking notes on HD. It's another reason they're slipping and still having problems attracting new riders. HD has a reputation of being a high price project bike. Rumors and released patent filings with diagrams of the M8's replacement are already out there circulating. And with all the new technology out there, you would think HD would bring the weight of their non touring bikes down below 600lbs. It's not necessary and eliminates lots of riders who like lighter bikes. Imagine a 114 in a bike that weighs 500lbs?
@@tylerfj24 Yep it's called poor corporate management. I have seen it first hand working in HD dealerships and attending annual Harley dealer events for years. Once you sit down and talk to these Motor Company people you'll see immediately where all the problems come from. We forget the dealers also get screwed royal by the Motor Company. Forced dealer expansion costing sometimes millions of dollars. Being forced to take inventory the dealers know beforehand they will have trouble moving. The list goes on.
I'm like you I only used the warranty once ever in 10 years with two Harley-Davidson bikes and it was a minor repair so spending that kind of dough for extended warranties is exactly ridiculous and I will never do it ever again!
It should but you may have to result to legal action if your dealer voids your warranty. Ride safe & Ride Often! Here is a link to a bunch of our useful Free vids: www.lawabidingbiker.com/freevideos Here is a link to some of our useful for purchase videos: www.lawabidingbiker.com/buyvideos Want Answers & Information Fast? And help support us at the same time? Do you like the content we provide? Our patrons get answers to their questions/comments/feedback in less than 24 hrs and are part of our Private Facebook Group. If you are interested in being in this exclusive group you can get all the details at ==> www.lawabidingbiker.com/patreon If you haven't subscribed to the Law Abiding Biker Podcast make sure to do so. Listen in as we talk weekly about issues/items like this & so much more. You can listen on iTunes (Apple/IOS), Stitcher Radio (Android), or any other Podcast App ==> www.lawabidingbiker.com/podcast Join our free email club at /www.LawAbidingBiker.com/EmailClub. Only relevant content will be sent from time to time. Email club members are the first to find out about free or for sale content are given special coupon codes.
I grew up with Harkeys in the ‘70 - wouldn’t ride a thing else .. at 54 I purchased a 2019 Triumph Bonneville Speedmaster - it’s not a Harley .. but I could have purchased 2 for the price of an equivalent Harley.. not to mention all the bells and whistles weren’t extra - great video brother! I’m now a subscriber
Here in the UK they seem a lot more lax about the warranties. Had a new street bob with vance & hines straightshots & FP3 installed by the dealer with the warranty intact. Must be because the US have had a lot to deal with concerning emissions.
Had a chance to talk with the master tech at my dealer in the UK. i commented that the HD tuners software looked clunky compared to the FP3. I was surprised to learn that they use Vance and Hines and there wouldn't be an issue if I wanted to put a Bassani exhaust on it with an FP3.
Hi Ryan: first of all I really appreciate your knowledge & experience with HD. I may be an outlier here. I am definitely a gray beard who has 30+ years of motorcycle riding experience. However I have been a Honda & BMW man but always wanted a Harley Davidson. Last week I bought a new 2021 Road Glide Limited. I also bought the 5 year extended service plan. I have no interest in wrenching or increasing power so that’s not an issue, at least for me. I just want to ride & take extended road trips with the peace of mind of a extended warranty. That’s why I am probably not typical compared to most riders. Just really stoked to start riding this spring up here in Ontario Canada 🇨🇦 Thanks for all you do .
I grew up around Harleys, but 30 years of owning bikes I just bought my 1st Harley. One of the things I always liked about them was how no 2 were ever the same. People change them in so many ways, this and the M8 is what finally got me on one. I went out bought $2k in V&H parts and now I learn if I throw it all on I will void my warranty. Honestly thinking about cancelling the extended warranty and throwing the parts on anyhow. I am going to talk to the dealer Tuesday and see what they say. I don't mind letting them do the install if I can keep the warranty, but I will be bummed about my fp3 sitting on a shelf. My guess is they run into this a lot. Can they tune for non-Harley parts or are the tunes all premade?
They can map it with HD software that will work with your Vance and Hines parts. Ride safe & Ride Often! Here is a link to a bunch of our useful Free vids: www.lawabidingbiker.com/freevideos Here is a link to some of our useful for purchase videos: www.lawabidingbiker.com/buyvideos Want Answers & Information Fast? And help support us at the same time? Do you like the content we provide? Our patrons get answers to their questions/comments/feedback in less than 24 hrs and are part of our Private Facebook Group. If you are interested in being in this exclusive group you can get all the details at ==> www.lawabidingbiker.com/patreon If you haven't subscribed to the Law Abiding Biker Podcast make sure to do so. Listen in as we talk weekly about issues/items like this & so much more. You can listen on iTunes (Apple/IOS), Stitcher Radio (Android), or any other Podcast App ==> www.lawabidingbiker.com/podcast Join our free email club at /www.LawAbidingBiker.com/EmailClub. Only relevant content will be sent from time to time. Email club members are the first to find out about free or for sale content are given special coupon codes.
I sent my JP3 back and bought the screaming eagle pro street tuner with the auto tune module and larger O2 sensors. Saves my warranty and let me keep the rest of my parts.
Never buy an extended warranty from HD. I did not on my 2017 RGS. The selling dealer acted.like I was crazy and said "oookayyyy" like I was 8 years old. I have since put a stage 3 zippers sleeper kit on it, with dd billet cat, with a pro tune. I will eat a stage 4 SE bike for breakfast
Ryan, I purchased a 5 year ESP when I bought my 2015 FLTRXS; I called H-D customer service regarding my 5 year ESP and was told that the ESP ran current with my factory warranty. So in essence my 5 year ESP was good for only 3 years past my factory warranty and was told that the ESP expired January 2020. After knowing what I know now I would wait to my factory warranty was almost expired before buying an ESP at a much lower rate; I just recently bought another 3 year ESP. I had to use my ESP on my FLTRXS last year as my transmission developed a class III leak and needed repaired; the cost for that was approximately $1600 and only cost me my $50 deductible; so the ESP almost paid for itself. Enjoying the content of your videos.
Thanks for this info Ryan, I have a 2018 SGS and was considering the extended warranty. Not happening now. If it wasn't bad enough seeing major manufacturing moving over seas and now this. The Davidson brothers were turning over in there graves when this American icon moved, now there climbing out of the ground. This violets the vary principles that this American brand (I'm Canadian, and sadden by the changes) was founded upon to which you eluded to, that being able to customize it the way YOU want it!!!!!!!! This probably will end up being nothing more than rant by all of us because the people that need to understand aren't even looking to see what the public thinks. Or are they? If someone from Harley Davidson is watching, why don't you reveal yourself, and comment on these findings?
I bought a 2018 Road Glide Special in January '19. Sure glad I didn't opt for the ESP. With that said, I HAVE upgraded to Stage 2 but felt it best to stay with the Screamin' Eagle Torque Cam in order to avoid warranty issues. After two years, I'll reevaluate the SE Cam. Thanks for the video!
Good quality machines? I made the mistake of jumping on the M8 in 2017. Should never buy a first year anything. Trans to primary migration right off the bat. Fast forward to 2019 and people are still experiencing it. See HD Forums. If they want to force us to buy SE parts then how about you consider the cost of these parts when you offer us a trade in value? I didn’t think so. Prices are up, trade in value down and you can’t do what you want to your bike you laid down your hard earned money for. Fixed my own transfer issue cause HD can’t figure it out. And that by a “weekend warrior” as Laidlaw likes to call us. Guess what Matt, I was an industrial mechanic for a major chemical plant for 40 years. I can wrench circles around 3/4 of your so called expert techs.
I been waiting 3 months for a part for my harley the dealership is suppose to add on that a prepaid for. Got a call a week ago part finally came in. YAY!!!!! 🙆♂️ Got a call today the part that ordered was the wrong part. 😔 They have to send it back now. SMH. fucking clown shoes.
Great video sir. I just bought a barely used 2017 - 1200 Custom for my wife. I had a set of V&H Slipons in closet to put on it. Called the dealer to ask about warranty issues and as you stated the muffs were not an issue. I am having them remap it though, because I did purchase a 3 year extended warranty. I never get warranties however the towing and free rental and lots of little crap made sense to me. I ride an 03 Dyna so I have a field day with doing my own thing there. Im by no means well off but, with wifes Im just trying to think a bit more carefully.
Ryan, what if you flash the Computer back to stock? My Power Vision stores the stock tune so it will do that. Will HD be able to tell it was “tampered with”?
One of the LAB podcasts (heard it after my original comment above) said that (for now) HD cannot tell if it was modded and flashed back to stock (they don’t record or retrieve the history).
Ryan first off I love your videos! Lots of vehicles, bikes out there void the warranty if you do not get the work done by manufacturer. That being said, again your videos are the best. Thanks for the info
Thank god I saw this Video. My dealer has been after me through postcards to buy the extended warranty. I'd rather throw my money at some homeless shelters. Thanks for the INFO.
This is what i did. I refused buying any extended warranty, Vip service package. Just bought the bike plain. Then use the money I saved to buy a good air hydraulic jack, mechanic tool set, break moisture meter, tension tool, a service manual and redline oil and kn filter plus all the funnels etc. and do all my work myself. Using only servicr manual and TH-cam. (This channel is one of the best for teaching) I’m about to do the 1k service myself and I’m going to do all service/ mod on my bike myself. (Have already done saddle bag and wind splitter) save a lot money and gain valuable skills.
It happened to me. My local dealership, where I bought my 2017 FLHXS, knew I had a "non-compliant tuner" (the official language in the EPA ruling and the ONLY thing the EPA demands they void the warranty over) and they were cool with it. I had a couple of minor issues that were fixed under warranty, including a couple of tires and one wheel. In Sturgis last year, my stator went out. I was able to get it in to Black Hills HD right away and they got it fixed relatively quickly. But they charged me $750 because of my "non-compliant tuner." Any tuner that is not CARB certified is non-compliant - interesting because CARB is a California state agency. There are only two tuners that meet that criteria - HD's and the California version of the FP3 - my FP3 was the 49-state version because it is not hamstrung like the CARB tuners are. I have a Pro-pipe and a HD heavy breather, too, but they did not void over the pipe. In fact, the factory reps were there and told me they did not care about pipes. I blasted those reps for three solid days until the finally agreed to refund my money - but they would not unflag my VIN - my warranty was still voided. As soon as I got home, I sold back my 5-year ESP - it was worthless. The problem with the EPA ruling AND HD policy (and I agree that the MoCo "conspired" with the EPA to get this ruling) is that it is in direct conflict with the Magnuson-Moss Warranty Act of 1975. The law was established because manufacturers were voiding warranties for the most frivolous of reasons. If your transmission went out and you had an aftermarket radio - void. Aftermarket tuners - according to the EPA ruling and embraced by HD - void the entire powertrain part of the warranty. Magnuson-Moss requires that the manufacturer prove the aftermarket part CAUSED the failure, otherwise the warranty MUST be honored. My stator did not go bad because I have a FP3 - the reps even agreed that it could not have been the cause - but because the EPA ruling requires HD to basically break the law, they go along with it. It is beneficial to them in a big way. If the factory really valued its customers, they would have fought the EPA on those grounds - that the ruling violates the law. And the dealers - the ones who aren't in bed with the factory like Black Hills HD is - are scared. I will NEVER by a brand new Harley again. I will be sure that my money, whenever possible, goes to the dealer, the aftermarket - anywhere but into a manufacturer's pocket that doesn't give two shits about me. I was so pissed I almost bought an Indian. When it comes time for my next bike, I still might. Their warranty is not worth the paper it's written on.
Michael Althouse Following the M/M Warranty Act, it sounds like it’s time for Harley owners to confront the EPA with a Class Action lawsuit. I’m an Amsoil dealer of over 20 years now and have had the Warranty Act convo with several dealers that were completely clueless about it and acting on the training they had received from the companies they sell for. It’s sad how corporations put their own dealers on the hook for this kind of thing.
All motorcycle manufacturers are being forced to deny warranty on "off road use only" modified bikes. Once you heavily modify your exhaust, software, cams and other things to non EPA compliance, you are admitting you race, which voids your warranty. Basically the EPA has told Harley(and others) that they are allowing those "illegal modifications" if they honor the warranty in those cases.
I just bought a 2019 RGS and now I’m torn on what to do. I have no plans on gettin the Extended Warranty but was wanting to put a set of pipes and a Fuel Pack on it... What to do?!
Just bought a new 2020 RG Limited - and haven't taken delivery yet. I opted against the extended warranty this time. Glad I did after watching this video. I did buy it on my 2017 RG Ultra. Harley Davidson is good at squeezing money out of its customers.
I know my friend , I bought a brand new SPG and asked the dealer what they recommended for the V& H exhaust I wanted, they advised the FP3, Now my bike is using a lot of oil, all the parts were fitted by the dealer before I got my bike, The dealer says HD wont cover or even look at the problem because I have non HD parts that could have caused the problem. I have used all my life saving to buy a brand new HD and this is what I get. Im in the UK so no regulations here. Might be a Dealer problem but how do I know ?im only a customer.
Hi there I have a 17 Limited I had the dealer do the SE big bore kit stage 3 and I also got the ESP. I wanted to make sure I was covered . I've owned 6 other Harley's this is my first new one. I have 21K on it just used Esp for the first time it was worth it to me $50 deductable was a lot easier to pay than a $300 dollar repair. I had a 08 classic with a esp on it used it 5 times but the problem was when there was a failure that took out a SE part the coverage would only give you the OEM part I paid the difference to put the SE camshafts back in. That is why I went with the SE upgrade right from the get go. I have very respectable power. The stock 107 was a dog compaired to my old bike, now it out performs my old bike. Really part of what it boils down to is if you don't want an ESP That at the end of 2 years your out of warranty any way. Also I would like to say you are doing a great job you have a lot of great content keep it up
On the ESP. I bought a 3 year with my bike and it was only covered for 3 years from date of purchase. It was 2 year factory and 1 extra but they pass it off as a 3 year plan. Just another deceitful act by the MC
I bought 2020 Softail I just traded it in with 46000km on it I did a lot of riding went through 4 tires on back one on the front warranty saved me there engine no problems what so ever just upgraded to the 2022 road glide plus got the extended warranty as well
Great video. I bought my bike with the intent of leaving it bone stock other than a passenger seat, pegs, and in the future a bag. I considered a two-brothers racing exhaust, your video changed my mind because I did buy the 3 year extended warranty. Thank you for the heads up. I'll stick to my original plan and keep it stock. The dealer will do all of my services.
Me too with the 3 year warranty... now I am afraid to put on anything beyond cosmetic like a seat or windshield because of that silly asinine warranty.
I’ve gotten extended warranty & tire & wheel insurance too with every new Harley..... has paid for itself Every Time! I’m disabled on fixed income and a Patriot... soooooo no surprise repair cost for Me! EVER!.... OEM Everything for Me! 🇺🇸 God Bless Patriots 🚁🇺🇸🌟✨
Hi Ryan I very much enjoyed this Video.... when I saw Matt review the new Harley Softail frame design here on TH-cam, I was all in... I had visited my local dealer and was ready to buy a new Fat Boy, they only had the 107 in stock and I wanted a 114... I decided to wait. Then, here on TH-cam. I saw Harley had given 10 millionaires new Harley bikes for free, and they were not even riders.... I was so angry to see one of those chosen, take a rattle can and spray his new bike flat black end too end. I thought, " I will get my Harley paying for it in full retail and they see fit to give one to a jackass who had never even been in a Harley shop ! " I bought a Indian Chieftain, Harley can keep their bikes, never plan to go in their shops again....
I bought a 1200 Sporster new in 1990 from a dealer in Ontario Canada. I only had 4300 Kms by the fourth year of ownership when the lower cylinder gaskets blew. I was lucky enough that Harley decided to honour warranty due to low mileage but then I got notified that due to having "racing" heads were on it they weren't going to cover. After I pushed that there had been no modifications to the engine they finally found that there were 500 sets of experimental performance heads that had been installed at the factory and they honoured the job. Problem was that the cylinder studs were still too weak and they they stretched at the 8000km mark. I rebuilt myself using S&S studs and they held up until I sold the bike in 2010.
I have a problem with this because in a sense it violates the right to repair bill. There is a point that I could understand like heads, cams, etc. But exhaust, air filters including mapping is okay. Congress revamped the right to repair bill because of things exactly like this. John Deere did the same thing with farmers.
Hey Ryan....very interesting video and info bout warranties. I purchased a new 21 Tri-glide and they (dealership) charged me for the extended warranty without my consent. Found out when they explained all figures on bill of sale. At that point I questioned the charge. So they did not want to re-do paper work...guess they figured I'd give in. Nope...I said I could request a refund. Bottom line after 2 months I did get a refund. They are pretty slick ! Enjoy your info ....
As soon as the virus thing is over I'm going to my nearby Harley dealership, I'm looking at a 2016 tri-glide . Is there any information I should know before handing my money over ?
I’ve seen the guy with the beard that’s the Harley tech I had a question about a 2009 fuel injection system on my bike and he’s never heard of that problem. That being aside he works for a dealership and can only say so much I think the most honest people are people like you or someone else that does not have an affiliation with the company or a dealership .. the local dealer here is just terrible in northern Indiana
I bought the 5 year extended, upgraded to stage III, SE pipes, radio upgrades + other items to my 2018 RGU. sounds good and have the piece on mind. have 2011 FLHTK no warranty issues have both. did extended since all is covered for 7 years most out of pocket $50 bucks. But I agree with you on the tuner and pipe restrictions but SE pipes do sound good with stage III. hopefully I made the correct decision but so far love the 18 RGU.
Not completely accurate. As stated in the video, if within the first 60 days of your new Harley purchase you purchase HD Screaming Eagle parts, yes even stage 3, 4 etc, and have the dealership mechanics install them, it is as if the bike was manufactured that way and the parts and labor are covered for the life of the ESP. After the 60 day window, it's different as stated in the video.
Any new vehicle, motorcycle or car, that only comes with a two-year warranty is not worth purchasing. If Harley wants to charge as much for a motorcycle as a nice new car then they better be willing to give the same type of warranty.
Yeah, I'm not a hater on HD, but the way these sales pitches seem to become conventional wisdom in the HD crowd is incredible. Some of Matt Laidlaw's points seem good on the surface, but the simple fact is that people are being told that all aftermarket parts void their warranty/esp when the EPA only demanded aftermarket tuners meet standards. And, the reason the decision came about was HD's malfeasance in selling these parts themselves as an end run around regulations on them as a manufacturer. If they hadn't been doing that, individuals would still have the ability to choose their own tuners without voiding their warranties. HD makes an arguably fine product, but they have also earned every bit of their business side troubles.
I completely appreciate your transparency and honesty. I am a fan of OEM exhaust and lighting. I will be ordering a 2022 LTD in a couple days. I so much want to stick with an OEM exhaust, intake, and lighting, but I also don’t want any questions with warranty status.
I posted on one of your bideos about my 2018 sumping and blowing oil and you gave me a page to look at,dealing with breathers and pumps upgrades, My bike is back and from what they said they found at Black Bear Harley Davidson in Wythville virginia,, was the breather behind the air filter was stopped up causing it to do that, they changed the breather,, Time will tell if that fixed it or not, ,,,,It had 6400 miles when taken to the shop,, and serviced by Harley since new,,..If that was the problem I'd keep an eye on my oil both hot and cold to make sure it is not sumping ;)
I only buy used low milage Harleys . Screw the stealership,if it breaks I'll fix it myself.
Hi Ryan, I had a customer send me your video and informed me you invited John and I to comment. I’ll add a couple points.
1. As part of the settlement HD had with the EPA back several years ago, HD is not allowed to honor warranty on a bike tuned with a non-EPA compliant tuner. This only applies to 2017 and newer. Changes things doesn’t it? So all the hatred directed at HD for declining warranty claims on engines is misguided because it isn’t necessarily their choice. The bottom line is most aftermarket tuners are ILLEGAL. Unfortunately, HD has to be the one who enforces the law by way of not honoring warranty. Not really fair.
2. I gotta ask everyone. Is it really fair that HD has to pay warranty claims on mechanical failures that involve aftermarket parts installed by weekend warriors? By the way after market parts don’t blanket void the bike’s entire warranty. Engine components (think cams, pistons, etc) and tuners are the worst and will void the power train warranty but not the rest of the bike. Mufflers don’t void the warranty. I personally run rineharts and have a extended service plan that is still good.
3. Screamin’ eagle mufflers are less expensive than the leading aftermarket brand mufflers.
4. Extended service plan (esp) (commonly referred as extended warranty) is available anywhere from an additional 1-5 years added to the end of the 2 year factory warranty. Not just 3 or 5 years. You can keep extending as long as you’re under 75k miles and the bike isn’t older than 11 years old.
5. I personally have been thanked hundreds of times by people I have sold the extended warranty to. I have seen HD pay for just about every possible mechanical failure thinkable over the years. Do a lot of people ride their bike with no issues? Yes, HD makes awesome bikes as you said. I personally have had the ESP on all my bikes and I have all the resources in the world when it comes to getting my stuff repaired. Bottom line, no one will give me free parts or work on my bike for free when something breaks. Some technicians in our shop buy the ESP. These are guys who can do the work themselves, but don’t get replacement parts for free. Plus, now they are working on their bike and getting paid for it.
6. Most “Do-it-yourself” add-ons will never void any major part of your bike’s warranty. So tinker away and enjoy making your bike “your own”
7. Also, when you walk into a dealership no one is forcing you to buy a stupid tee-shirt. 😂 I know you’re joking though. I laughed.
8. I think everyone assumes HD is forcing people to buy their products because they are greedy. Yes, HD wants to make money by selling products. The bigger reason is that their HD components are LEGAL and are designed by the people who built the bike! They aren’t gonna pay for failures on other companies products and honor warranty claims that could send them to court and fined up the ass.
Hopefully this helps. Ryan we should ride sometime. I like your content. I feel like it’s been very negative lately though. Why not give HD the benefit of the doubt sometimes? Your channel is about the love of HD motorcycling right? You like your Harley Davidson motorcycle right? Try a positive video next time. Stop advocating that Harley owners are victims. Enjoy the ride.
Great comments Matt. Thanks for jumping on over here with your insight. Great info & thanks for taking the time. I highly respect your opinions. You are always welcome here on this channel brother. We will definitely have to hook up and ride sometime Matt! It would be a great time. I'm glad you understand my ridiculous style of humor and the Harley T-shirts etc......I mean no harm, but am just having fun. I hope everyone knows that is just for fun...... I bleed Harley and own 3 of them. Heck, I ride a 2018 Harley-Davidson Electra Glide every day at my main Police Motorcycle Officer career. I absolutely would not want to ride anything else at my job & am a brand loyalist. I love my Police Harley! This channel tries to bring Harley owner's together as a community. We speak of both what we love about Harley and what we are disappointed with. Obviously, with the comments on this video alone and others, you can see how many customers have become disappointed with Harley's approach to things recently. Honestly, and I think you can agree, Harley does a horrible job at communicating with their customers directly. It's channels like yours, John's, and mine as examples that have to try and pick up the slack for Harley and tell customers what's actually going on. I can attest that it's very hard to get proper information as a consumer and then relay it to my audience. It just shouldn't be that way. If Harley would get out ahead of these things and communicate directly with their customers on the various channels I think things would be very different. Lack of communication and silence by Harley is really frustrating once loyal customers. Sorry if it's been a little negative lately, but at the end of the day, we want Harley to pay attention and make some changes so they continue to exist into the future. We love our Harley's!! Just my two cents and again, thanks for your comments, Matt. 🤘
Ryan Urlacher Agreed. The communication with some of these more technical things is bad. I completely agree too, with your comments about their “over-produced videos” that don’t teach anything. I think the mentality is to educate the dealerships who then will be able to relay the information to their customers. Most front-line employees at shops aren’t trained on this stuff though, and they don’t see the benefit to educate themselves on their own free time. For example, you know more about the infotainment system than 99% of the HD employees out there. Anyways, take care. Thank you for your public service in law-enforcement.
Matt Laidlaw , I totally understand , I’m an automotive tech, I’ve worked at dealership s most of my career. It falls under what I call the CYA Theory.
Totally agree with Matt. I’ve owned many Harleys through the years. I’ve never really understood how people can be so passionate about a brand of bike on the one hand, and continually bitch about the MC on the other pretty much all the time. I’ve bought a lot of parts for my bikes both from H-D and aftermarket and for the most part, Harley’s prices are in line with and in a lot of cases cheaper. This notion that you need to buy a genuine Harley bike and then stay as far away from genuine parts and accessories as possible has never made sense to me.
@@kenboniface6268 I can understand Tuner issues. But I am being told by 2 of my local dealerships that ANYthing aftermarket voids the warranty. I bought SE Pipes and they are very dissapointing. They don't growl, rumble or anything. They sound like a Vespa on a rubber band. Its truly sad. I purchased my Last Harley. Too bad I bought a 2019 Street Glide Special and am now stuck with it for awhile. Indian here I come.
Crap! What a conundrum. I love HD motorcycles but I hate the corporation.
All corporations are like the government. Greedy
@jaxxsun who cares about resale? I buy motorcycles i like, and keep them they are not! A investment.
Welcome to the club
@@snakebite6511 I own a 2019 SG special. Had a lifter noise at cold start up (severe for about 20 seconds) Took it to be looked at for "warranty". I was told it was 2 quarts low on oil. This was 08/27/20. I keep my service records....had an oil change, billed for 5 quarts on 07/03/20......where did the quarts go? I was told the sound was "normal" and wouldnt worry about it until it last more than 2 minutes. They made it sound like it was a maintenance issue. The bike has 15,000 miles on it it's on its fifth oil change already and it's only a year-and-a-half old.
Yep Harley-Davidsons the world's best motorcycle run and managed by the world's worst T-Shirt Company
The first thing I did was remove the catalytic converter. End of warranty.
How can that void warranty if cats are in mufflers like the sportsters. I was told by dealership I can change muffs with no effect on warranty. I am having Harley shop remap for that change though. I was told by dealership that going beyond airbox and muffs, to add fuelpack, shows on computer history.
That was your choice. Was it a good one?
@@mikefisher4557 Yes it did. I have a trike and the rear wheals entrapped all that xtra heat from the cats with no way to get rid of them. I not only replaced the headers but the pipes and mufflers. I retuned with a Fuelpack. It runs very cool now and the rear passenger’s feet don’t get hot. Between the cats and the header cooling fans, the area behind the lower fairings were very hot when the ambient temperature is high. Since then, I added a better cam that gave me high speed rollout which with a trike, even with the 103 , was lacking. Now I have the best of both worlds. I don’t plan to do any more upgrades.
No, end of EPA compliance, if your bike is tested and fails emissions specs you can be defected until the "problem" is fixed, if you drop a valve seat for example, and they can prove that removing the cat caused the engine to run hotter and claim that you caused it, you're screwed. If for example the gearbox fails it would not be caused by the exhaust being modified, so they can't legally void your claim. Of course how much you wish to spend on legal fees is another question but Magnusson-Moss is pretty clear and easy to understand, usually it is enough that they think you have read it.
I bought a 2018 street glide and a 2019 street glide special with VIP service. Took it for first service and spoke to the service guy, then the sales guy, and they both talked me into not doing any upgrades on my bike. I told him they are doing a great job at talking these bikes down. I was very disappointed. Thanks for this video.
I totally agree with everything you said, and I just purchased a 19’ RGU in December. I got the 3yr extension but will not do it again. Truthfully this may be my last Harley bike period.
Thx for weighing in with your thoughts.
@@RyanUrlacher ,
Harley might not be around in 20 years if they pull this crap with EPA excuse. Harley core riders are aging out of the hobby and younger adults more interested in their cellphones than riding a Harley.
I've been watching your channel for a few years now and this video has gotten me to subscribe ,you hit the nail right on the head. I recently bought a 2018 heritage Softail. The salesman tried real hard to get me to extend the warranty, it was like he was reading off a script. I told him the only number on that piece of paper I was interested in was the bottom line and the smaller that number the happier I was, he finally caved and said I understand and let it go.im sticking with the 2 years they give. On another note, Harley has more than doubled the price of their service manuals. Like you said, they don't want the average guy working on his own bike. Keep up the good work!
They can’t void your warranty due to aftermarket parts, have you guys ever heard of the Magnuson-Moss Warranty Act, I know this for a fact because my last Harley blew up under warranty, with Vance and hinds pipes and turner, they said my warranty was void until I brought this up, guess what they fixed it, lol with new engine. They have to physically prove damage was due to the aftermarket parts, in my case there was a machining defect, when they took it apart.
Travis Cady had a guy at a dealership tell me the exact same thing.
Now this makes sense. But if they can prove its from the aftermarket products. It shouldn’t be covered. I just did a did a synopsis of the act. They cannot deny a claim unless they can tie it to the aftermarket part. Good info for late night reading, thanks-
@@jgk9820 At the end of the day it's up to the consumer to hire their own Attorney w/ expensive court battles to follow to fight the dealership's opinion. The Magnusson-Moss warranty act has much language in it. It definitely allows you to do your own oil changes as long as you save your receipts and records. They can't force you to have a dealership do your oil change etc....It rarely happens, because it would cost the consumer more in legal fees than the repair costs. Unfortunate reality.
Ryan Urlacher agreed.
Wrong! The EPA settlement agreement requires the MoCo to void the powertrain warranty when any non EPA compliant tuner is used.
I have owned 2 harleys and I hate to admit I was not smart enough to have learned from the first one. Good video's and I like how unbiased your presentation is.
Bikers worrying about the warranty! LOL I voided the warranty on my 2018 FLHC the day after I bought it. My warranty is ME. Unless you have an exceptional dealer service department, I wouldn't trust them to touch the bike anyway.
Here's the reality with the M8, they are so emissions burdened and run so lean that you are actually limiting the life if you don't modify them. I have 20 degree cooler head temps after a canned FP3 tune here in Florida. Hmm, 2 years running hot and lean? I'll risk voiding that short-term warranty for the long-term benefits.
I trust my local HD’s service department. I’m friends with their service manager he and I were neighbors for a few years so I got to know him when he wasn’t at work. Plus he’s OCD and only hires people that are OCD. I still know where he lives to this day!!
@@nobaddaystravel6855 Don't get me wrong. There are some exceptional ones and some of them put out some amazing youtube content. But like anything else, exceptional is still the exception and not the rule. But yeah, I fully admit I'm OCD. If I didn't personally torque the wheels and safety wired the required fasteners, I couldn't drive it!
I can appreciate that you have the knowledge and know-how to fix and correct issues that may arise on your Motorcycle. We all do not have that luxury. Some people are better at things than others. I never learned growing up how to properly turn wrenches. I wish I had. I am more of a nerd if you will. I can do magical things to a computer network, database etc. just hands on manual wrenching I am just not very good at. Not knocking you. I actually envy your skills. I need that warranty.
Shenanigans I’m with you. My dad never had the patience to teach me engine repair skills beyond, tire changing and checking oil. I taught myself to change a starter and an alternator on my truck. But I don’t work on my bike, beyond adding a rider backrest and some other comfort items.
@@TheRealShenanigans
I'm here watching this video even though my warranty is long gone.
But I was wondering about your database knowledge in your comment.....do you have a working knowledge about Microsoft Access - ?
My warranty is I fix it myself.
after viewing your videos, of course :)
No doubt.
@ highspeed - of course, that is the only and best warranty there is. . . . unless you can get them by the balls . . .
meaning , the Magnuson and Moss Warranty act. plus by putting a monopoly on the said '' market '' .
i get it, but . . . . that is just very rude and cruel for them to do that.
That is impossible to do now unless you have a Dealer License, a $30K Digital Tech II computer system, and are willing to pay the minimum $5K annual fee required to keep it.
I do too and did, the bikes were the ones I bought for my boys but at the end of the warranty if you didn’t use it you were supposed to get your money back....so I fixed them myself and the motor company gave me this at the end 🖕
I was so glad when they voided mine.after years of never making home from the dealer .i fixed it my self.56000 miles later i still haven't had to push the pos.
I bought my 2018 road glide ultra. Made sure all the recalls were taken care of. Now I made it my own. Don’t care about warranty. I’m just enjoying every day I get to live to ride my bike. All the parts I took off to replace went straight to the dumpster. Enjoy life 👍
ALFONSO thegreat great point
You only die once, enjoy life indeed before then.
Extended warranties usually a bad deal on anything but it’s sad Harley just keeps making bad decisions lately and at loyal customers expense.
I just bought a 2018 roadglide and I didn't get the extended warranty. I did pay for the stage one from them just to keep the factory warranty. I'm not happy about it, but I love the bike.
Jo
I just bought a new 2019 this week. No extra anything, straight up cash and a negotiated discount that took two months to argue back and forth with the Dealer. I'm running stock for the first two years since I'm going to do a summer long trip through most of the US mainland in 2020.
I bought a cvo ultra only to experience stress cracks in the windscreen. Dealer says, “oh the bike is covered by warranty-except for the windscreen”
Just your typical HD dealer weaseling out of a warranty claim standard protocol. Why have there techs work on your bike for free when they can have a paying customers bike worked on.
Because of your video Ryan, I'm moving forward with adding aftermarket performance exhaust to both my 2019 Road Glide Special and my wife's new 2019 Road King Special.
Gary Swarberg 😂😂😂😂
Rock on!!
What are you putting on? I did the full Rhinehart exhaust, big air, stage 2 torque cam and a mechanical reverse. Plus the SE tuner as well.
Warranty voided on mine for aftermarket tuner that the dealer put on the bike. Had a 124 installed by and Indy shop. Wow like a new bike and runs without problems.
The only thing Harley will understand is if they see a lot more people on Indians.
It's not Harley Davidson, it's the EPA
Indian has there problems too.
I seriously looked into buying an Indian and no thanks. After researching, they are having worse issues especially with rust right off the assembly line plus very few dealerships; seen those same dealerships I once visited stop selling them. What's the other choice, Honda, Yamaha, Suzuki, etc where those dealerships are focused on selling side by sides now than motorcycles.
I give Indian less than 10 yrs, they have issues and they are ugly
Indian will last a lot longer than 10 years as they are backed by Polaris, but they are Friggin ulgy.
Already been subscribed to both John and Matt for at least 2 years now.
Wow
Another info packed video Ryan! I purchased an 18 Ultra Limited 8 months ago from the local dealership in my city and opted for the extended warranty too. This was my first H-D so, I wanted to protect my investment but, I definitely feel the pinch when I carry it in for a routine service. My thought process is I'll work on what won't void the warranty and have it serviced during promotional specials as needed. What's done is done and the money it'd cost to fight H-D over (Magnuson-Moss Warranty Act of 1975) would be a lot more than their labor/parts. Ultimately, it's about developing a relationship with your dealership so, they'll be more willing to work with you if they can.
Do your own routine service, it's so easy that even the complete novice can do it. There are plenty of How To's online.
Just keep a log and receipts just in case you need it later. Had to do that with my 07 F150.
RYAN YOU ARE SO 100 % ABOUT HARLEY'S . I HAD 4 OF THEM AND KNOW , NO MORE. I GET THE FEELING THAT I JUST GETTING RIPP OFF . BIKES , SERVICES AND ACCESSORIES. THANK YOU . SPOT ON . !!!!
Lol, I've never taken my bike to Harley for any work. Buy a service manual and work on it yourself.
Amen
There's nothing like that thick manual with every tiny detail written down instead of a rushed dealership job to get ratings for service slips completed per week and the rewarding experience if you get it right yourself the first time 😊
Seriously... never had a Harley, so I don't know what they're like to work on. But I can't imagine motorcycling without feeling bonded to my machine through the labors required to keep it running.
LOL - it took me three hours to install a clutch lever on a 2010 Heritage - I’m a slow learner.
Jim Morrison Well, you’re a hella good lyricist at least! lol
Just bought a 2020 Streetbob. Was going to install pipes, Tuner, and Air intake myself. Was ordering it tonight. Very leery now, what you all think? Will these items that everyone puts on really void it? And of course service dept won't tell you anything
Just thinking about your HD warranty it will void your warranty
I'm glad I haven't had any problems with my 2019 road king special that would involve warranty work and I did install tuner, exhaust and air cleaner all purchased from the harley dealer. Purchased v&h tuner, v&h exhaust and harley high flow kit. The dealer told me they would warranty my bike just not the v&h parts, other then the harley air cleaner kit. If my bike ever needs warranty work and they deny me, that will be the last time I own a harley and I think that's bad business to do to someone like me that purchases a new harley every 2 to three years. 1999 fatboy, 2005 wide glide, 2007 heritage, 2013 heritage, 2016 street Bob, 2016 road glide, 2017 street glide, and now 2019 road king special.
2021 honda?
So I did an extended service plan on a 2012 FLHTP that was retired from the local Sheriffs office. The best money I ever spent. It paid for a rear sprocket, a transmission, a clutch, and several more things that was "excessive" wear prior to me getting the bike. It literally saved me THOUSANDS of dollars. When I bought my new bike, 2019 FLHXS, I bought the service plan again. According to my local bike shop, no a Harley shop, he actually tunes the bike though the factory ECM. With doing so it doesn't trigger Harleys red flag alerts within the system. Not every bike shop does it. So its certainly something to call around and ask about. Now my question would be.... With the warranty void, is it only on the parts that were replaced or upgraded or does it really void the "complete" warranty?
Man I am so pissed about this. Frankly I will not buy a new Harley Davidson ever I will stick with the used one and I will do all the work on it myself the hell with their warranty
Found this to be a great source of information. I recently bought a stock Yamaha R6 with the standard warranty. The tried to sell me an extended warranty and I declined. Within a month of buying the bike I put in about $2000 in mods myself. Could also be I would have voided the warranty. Now I am in the market for a StreetGlide and this makes so much sense. Thank you!!
Totally agree Ryan, here in the U.K. I bought a 2nd hand 48 1200 with 900 miles on, with V&H short shots and stage 1 air intake with screaming eagle fuel pack. After about 6 months I had call from the Harley dealer saying that it needed a service. They quoted me £330 for oil and filter change. After several calls/ emails/ texts I called them to say that it should have been serviced before I took it. No reply. I bought the oils, filter and spark plugs from an independent dealer for £67 an hour of my time. Done. The Stealership told me the warranty would be void, my argument was that as it was a 2 no hand bike the warranty would only be 3 months. Now have a 2011 dyna street bob and will service it all myself. Love the channel mate.
Ride safe bro
Jon JP👍😎
I have a 2001 FLSTF and have had it since new. I bought a 3 year extended warranty on it but that was a waste of money as nothing ever happened to the bike. I have 65K miles on the bike so yes I do ride it. I'm glad that my bike has a carb as I'm really good at tuning carbs and cleaning them. If I replace the pipes and I have several times over the years I can up or down the main jet as needed hell if I wanted to put an S&S Super E on it I could, probably not because I kinda like the CV carb that it came with. Last Winter I went to replace the cam chain tensioners and notice a bit of wear on the cams so I replaced them with modern tensioners. I also replaced the Transmission seal and the Primary Chain Case tensioners, then I put new white wall Harley Dunlops on it along with a new throttle cable. The crazy things you do during the cleveland winters. I put HD Hard Bags on the bike and now the match the fairing I put on it 10 years ago. I took off the full size tour pack that I had on it and put on bullet LED turn signals and it looks pretty cool now. I roll up and buys are like when did you get the street glide or electra glide. I'm like it's a Fat Boy Einstein, don't the solid wheels give that much away? I think I'll probably just keep this bike forever and just doing whatever I need to to keep it on the road. Maybe next winter I'll do a 6 speed transmission upgrade.
I bought a new 2019 ultra limited a few months ago. They told me about the warranty saying "if you come in with slip ons installed they COULD void the warranty, a full exhaust system they said they would definately void it." I put on a stage 1 with cobra mufflers and a harley air intake and even used their street tuner at home to tune it on my laptop. Then took it in for a 1000 mile service and they didnt say anything to me about the pipes or anything. So I'm not sure if they sent my info to Harley or what. The mechanics said they could also tell if I swapped out the aftermarket for the stock to take it in for service cause the ecm can tell the difference in back pressure. HD=another Hundred Dollars.
I purchased a 2017 RGS when I bought it the dealership wanted to put my exhaust on with a new air cleaner along with the Vance and Hines tuner. Said my warranty would still be valid. So I went home did it myself saved a lot of money asked them if my warranty was going to be void they said no. Now you're saying it will. Going to have another chat with my dealer. They have done a lot of work on my bike and it's always been covered under the warranty. Great video keep up the good work Ryan. Thanks for the info
Harley financing knocked 1% off financing rate from 7.9% (they didn't give me the rate in writing), if I bought the 5 year extended warranty on new 2019 Road King so interest savings pretty much evened the costs out. I know that here will be a fight for any warranty because I bought Screaming Eagle parts with bike but then installed them myself to save over $2000 for
Doesn't the truth in lending act require that they put your APR in writing? I'm curious on the point.
Just bought a 19 road Glide ultra and I did not buy the warranty. Now listening to you it makes me feel better
In reference to the extended warranty after 60 days. I've had my 2019 CVO Limited for 6 months. I decided to have the dealer install a Stage 4 kit with high flow exhaust system. Being aware of this ridiculous 60 day warranty issue, I asked the dealer, what happens if my motor blows up in a year. At first, they said no problem but they decided look further into it. My Harley dealer at Cowboy Austin called Harley HQ for any way I could get around this issue. It turns out, the only way to get covered for the factory warranty and the 3 year ESP. I had to cancel my current ESP plan, then purchase a new Screaming Eagle plan. So, I cancelled my ESP and bought a new one. It turns out, that the refund from the original warranty was enough to pay for the new on! So now, they are installing my Stage 4 mod with a high flow exhaust system with both low and wide band tuners. Now I am covered for the full 5 years! You might want to followup with Harley to verify it but I feel very confident I am covered. BTW, I love your videos! Ray
Probably the biggest reason why I buy used! Pay 1/2 price, i make the warranty claim, i approve it, i authorize the repair facility, I pay for it! Done! Especially when adding parts! With you tube today almost anyone can do their own repairs and mods. Great video. Thanks
I'm with you - I will NEVER buy another HD ESP. Of the 3 Harley touring bikes I've owned, I had the ESP on 2 of them - the first '06, I skipped it on the '13, and I have it on the '15. I've been fortunate that I haven't needed them. So, lots of money for NADA (so far, knock wood). Important to note that their new warranty voiding per the EPA settlement is specific to 2017 and newer ie, the Milwaukee 8 motor. So - no more ESP, no forced Screaming Eagle parts, no forced HD dealership installs. I'm sick of HD and their overpriced bullshit - I have zero desire to buy anything else from them.
I had bought the 5 year extended service plan when I bought my 2018 sport glide. Had the bike a couple weeks and the speedo fogged up to where you couldn't read it. Harley said this was not covered under warranty. I realized they were going to use this excuse for everything so I cancelled my extended service plan and got my money back. I added aftermarket pipes and tuner so I knew forget any warranty from Harley. More people should know this before buying anything from Harley. Thanks for your info.
That is dam shame what dealer was that?
If you don’t take the warranty at the time of purchase, they will call you regularly to try to sell you again.
I agree with you 100% I had Harley dealership add the extended warranty on my bike and this was added to my finance that was $1300 and I told the dealership 5 times that I didn’t want this warranty. After I got on to legal services they refunded the money back off the loan plus minus interest out of that $1300. The scums are nothing but rip offs. I got my new bike and don’t deal with low life Harley dealerships again. I fabricate my own accessories now and cost me 20 times cheaper then the dealership and better quality.
Love the ending on the MEETING. LMAO 😆😅 I believe that was there plan
No problem. When I got my Road King back from the stealer after the 1K break-in service one of the 5 bolts were missing from the primary cover! And the original oil filter was still on the bike. I have the Service manual and a brain and a good set of tools.
Great video Ryan I have a 2018 Sport Glide and said no to the ESW glad I did because I got screwed on the one I had on a previous bike.
I have a 2015 Roadglide CVO I bought new. I now have 60k miles on it. I have the extended warranty and it has been will worth it. $4K in parts and labor over the past 5 years with no engine parts failing. The last was a new heated seat and heated grips that filed. No fuss. Santa Maria Ca Harley was great.
I love my Harley but on the other hand I hate Harley 🤷🏼♂️
Well put
@@RyanUrlacher its funny.. i can ask 20 ppl and they ALL have this sentiment now.. HD has a huge problem on their hands and it is not anything a designer or engineer can fix.
And don't think that up and coming riders aren't watching, reading and taking notes on HD. It's another reason they're slipping and still having problems attracting new riders. HD has a reputation of being a high price project bike. Rumors and released patent filings with diagrams of the M8's replacement are already out there circulating. And with all the new technology out there, you would think HD would bring the weight of their non touring bikes down below 600lbs. It's not necessary and eliminates lots of riders who like lighter bikes. Imagine a 114 in a bike that weighs 500lbs?
@@Bredaxe I have no problems with the bikes them self its dealers that try to sell u a bike over retail that sent me over to indian
@@tylerfj24 Yep it's called poor corporate management. I have seen it first hand working in HD dealerships and attending annual Harley dealer events for years. Once you sit down and talk to these Motor Company people you'll see immediately where all the problems come from. We forget the dealers also get screwed royal by the Motor Company. Forced dealer expansion costing sometimes millions of dollars. Being forced to take inventory the dealers know beforehand they will have trouble moving. The list goes on.
I'm like you I only used the warranty once ever in 10 years with two Harley-Davidson bikes and it was a minor repair so spending that kind of dough for extended warranties is exactly ridiculous and I will never do it ever again!
Does the Magnuson act not apply?
It should but you may have to result to legal action if your dealer voids your warranty.
Ride safe & Ride Often!
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I grew up with Harkeys in the ‘70 - wouldn’t ride a thing else .. at 54 I purchased a 2019 Triumph Bonneville Speedmaster - it’s not a Harley .. but I could have purchased 2 for the price of an equivalent Harley.. not to mention all the bells and whistles weren’t extra - great video brother! I’m now a subscriber
Here in the UK they seem a lot more lax about the warranties. Had a new street bob with vance & hines straightshots & FP3 installed by the dealer with the warranty intact. Must be because the US have had a lot to deal with concerning emissions.
It's because of the EPA
Had a chance to talk with the master tech at my dealer in the UK. i commented that the HD tuners software looked clunky compared to the FP3. I was surprised to learn that they use Vance and Hines and there wouldn't be an issue if I wanted to put a Bassani exhaust on it with an FP3.
Hi Ryan: first of all I really appreciate your knowledge & experience with HD. I may be an outlier here. I am definitely a gray beard who has 30+ years of motorcycle riding experience. However I have been a Honda & BMW man but always wanted a Harley Davidson. Last week I bought a new 2021 Road Glide Limited. I also bought the 5 year extended service plan. I have no interest in wrenching or increasing power so that’s not an issue, at least for me. I just want to ride & take extended road trips with the peace of mind of a extended warranty. That’s why I am probably not typical compared to most riders.
Just really stoked to start riding this spring up here in Ontario Canada 🇨🇦
Thanks for all you do .
"We have been trying to contact you about your Harley's extended Warranty"
I grew up around Harleys, but 30 years of owning bikes I just bought my 1st Harley. One of the things I always liked about them was how no 2 were ever the same. People change them in so many ways, this and the M8 is what finally got me on one. I went out bought $2k in V&H parts and now I learn if I throw it all on I will void my warranty. Honestly thinking about cancelling the extended warranty and throwing the parts on anyhow. I am going to talk to the dealer Tuesday and see what they say. I don't mind letting them do the install if I can keep the warranty, but I will be bummed about my fp3 sitting on a shelf. My guess is they run into this a lot. Can they tune for non-Harley parts or are the tunes all premade?
They can map it with HD software that will work with your Vance and Hines parts.
Ride safe & Ride Often!
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I sent my JP3 back and bought the screaming eagle pro street tuner with the auto tune module and larger O2 sensors. Saves my warranty and let me keep the rest of my parts.
Never buy an extended warranty from HD. I did not on my 2017 RGS. The selling dealer acted.like I was crazy and said "oookayyyy" like I was 8 years old.
I have since put a stage 3 zippers sleeper kit on it, with dd billet cat, with a pro tune. I will eat a stage 4 SE bike for breakfast
If the dealer tries to make you feel crazy for getting an ESP just ask them why they have such little faith in the quality of their bike.
Ryan, I purchased a 5 year ESP when I bought my 2015 FLTRXS; I called H-D customer service regarding my 5 year ESP and was told that the ESP ran current with my factory warranty. So in essence my 5 year ESP was good for only 3 years past my factory warranty and was told that the ESP expired January 2020. After knowing what I know now I would wait to my factory warranty was almost expired before buying an ESP at a much lower rate; I just recently bought another 3 year ESP.
I had to use my ESP on my FLTRXS last year as my transmission developed a class III leak and needed repaired; the cost for that was approximately $1600 and only cost me my $50 deductible; so the ESP almost paid for itself. Enjoying the content of your videos.
Thanks for this info Ryan, I have a 2018 SGS and was considering the extended warranty. Not happening now. If it wasn't bad enough seeing major manufacturing moving over seas and now this. The Davidson brothers were turning over in there graves when this American icon moved, now there climbing out of the ground. This violets the vary principles that this American brand (I'm Canadian, and sadden by the changes) was founded upon to which you eluded to, that being able to customize it the way YOU want it!!!!!!!! This probably will end up being nothing more than rant by all of us because the people that need to understand aren't even looking to see what the public thinks. Or are they? If someone from Harley Davidson is watching, why don't you reveal yourself, and comment on these findings?
I bought a 2018 Road Glide Special in January '19. Sure glad I didn't opt for the ESP. With that said, I HAVE upgraded to Stage 2 but felt it best to stay with the Screamin' Eagle Torque Cam in order to avoid warranty issues. After two years, I'll reevaluate the SE Cam. Thanks for the video!
Love my torque cam
Good quality machines? I made the mistake of jumping on the M8 in 2017. Should never buy a first year anything. Trans to primary migration right off the bat. Fast forward to 2019 and people are still experiencing it. See HD Forums. If they want to force us to buy SE parts then how about you consider the cost of these parts when you offer us a trade in value? I didn’t think so. Prices are up, trade in value down and you can’t do what you want to your bike you laid down your hard earned money for. Fixed my own transfer issue cause HD can’t figure it out. And that by a “weekend warrior” as Laidlaw likes to call us. Guess what Matt, I was an industrial mechanic for a major chemical plant for 40 years. I can wrench circles around 3/4 of your so called expert techs.
You fix the transfer issue? What did you do?
I with I saw this video before I bought my extended warranty. Can I get out of it?
They got your ass now. They saw a big lollipop the day you came in there life. They got your signature already.
My Harley is still in the dealership. It's waiting on me to hit the lottery. 😎
I been waiting 3 months for a part for my harley the dealership is suppose to add on that a prepaid for. Got a call a week ago part finally came in. YAY!!!!! 🙆♂️ Got a call today the part that ordered was the wrong part. 😔 They have to send it back now. SMH. fucking clown shoes.
Great video sir. I just bought a barely used 2017 - 1200 Custom for my wife. I had a set of V&H Slipons in closet to put on it. Called the dealer to ask about warranty issues and as you stated the muffs were not an issue. I am having them remap it though, because I did purchase a 3 year extended warranty. I never get warranties however the towing and free rental and lots of little crap made sense to me. I ride an 03 Dyna so I have a field day with doing my own thing there. Im by no means well off but, with wifes Im just trying to think a bit more carefully.
Ryan, what if you flash the Computer back to stock? My Power Vision stores the stock tune so it will do that. Will HD be able to tell it was “tampered with”?
Herb Johnson Yes
One of the LAB podcasts (heard it after my original comment above) said that (for now) HD cannot tell if it was modded and flashed back to stock (they don’t record or retrieve the history).
Ryan first off I love your videos! Lots of vehicles, bikes out there void the warranty if you do not get the work done by manufacturer. That being said, again your videos are the best. Thanks for the info
I have no problem to run stock until warranty is over
I’m looking for an M8 road glide to build and void the warranty
That's the spirit.
Stock sucks and so do SE parts...
Thank god I saw this Video. My dealer has been after me through postcards to buy the extended warranty. I'd rather throw my money at some homeless shelters. Thanks for the INFO.
This is what i did. I refused buying any extended warranty, Vip service package. Just bought the bike plain. Then use the money I saved to buy a good air hydraulic jack, mechanic tool set, break moisture meter, tension tool, a service manual and redline oil and kn filter plus all the funnels etc. and do all my work myself. Using only servicr manual and TH-cam. (This channel is one of the best for teaching) I’m about to do the 1k service myself and I’m going to do all service/ mod on my bike myself. (Have already done saddle bag and wind splitter) save a lot money and gain valuable skills.
Fatboy NOOB Same here brother!
It happened to me. My local dealership, where I bought my 2017 FLHXS, knew I had a "non-compliant tuner" (the official language in the EPA ruling and the ONLY thing the EPA demands they void the warranty over) and they were cool with it. I had a couple of minor issues that were fixed under warranty, including a couple of tires and one wheel. In Sturgis last year, my stator went out. I was able to get it in to Black Hills HD right away and they got it fixed relatively quickly. But they charged me $750 because of my "non-compliant tuner." Any tuner that is not CARB certified is non-compliant - interesting because CARB is a California state agency. There are only two tuners that meet that criteria - HD's and the California version of the FP3 - my FP3 was the 49-state version because it is not hamstrung like the CARB tuners are. I have a Pro-pipe and a HD heavy breather, too, but they did not void over the pipe. In fact, the factory reps were there and told me they did not care about pipes. I blasted those reps for three solid days until the finally agreed to refund my money - but they would not unflag my VIN - my warranty was still voided. As soon as I got home, I sold back my 5-year ESP - it was worthless.
The problem with the EPA ruling AND HD policy (and I agree that the MoCo "conspired" with the EPA to get this ruling) is that it is in direct conflict with the Magnuson-Moss Warranty Act of 1975. The law was established because manufacturers were voiding warranties for the most frivolous of reasons. If your transmission went out and you had an aftermarket radio - void. Aftermarket tuners - according to the EPA ruling and embraced by HD - void the entire powertrain part of the warranty. Magnuson-Moss requires that the manufacturer prove the aftermarket part CAUSED the failure, otherwise the warranty MUST be honored. My stator did not go bad because I have a FP3 - the reps even agreed that it could not have been the cause - but because the EPA ruling requires HD to basically break the law, they go along with it. It is beneficial to them in a big way. If the factory really valued its customers, they would have fought the EPA on those grounds - that the ruling violates the law. And the dealers - the ones who aren't in bed with the factory like Black Hills HD is - are scared. I will NEVER by a brand new Harley again. I will be sure that my money, whenever possible, goes to the dealer, the aftermarket - anywhere but into a manufacturer's pocket that doesn't give two shits about me. I was so pissed I almost bought an Indian. When it comes time for my next bike, I still might. Their warranty is not worth the paper it's written on.
Michael Althouse
Following the M/M Warranty Act, it sounds like it’s time for Harley owners to confront the EPA with a Class Action lawsuit.
I’m an Amsoil dealer of over 20 years now and have had the Warranty Act convo with several dealers that were completely clueless about it and acting on the training they had received from the companies they sell for.
It’s sad how corporations put their own dealers on the hook for this kind of thing.
Vini S agreed.
Thanks for the detailed comment
@@psyshack1 - Exactly. The EPA "Consent Decree" was a gift to HD. They absolutely love it because it allows them to get around Magnussen-Moss.
No disrespect with the last comment I'm new to your channel and I love it thanks for the great content
After 1 year on my 18', I said screw the warranty. It's my motorcycle, I'll do whatever the hell I want to modify it.
All motorcycle manufacturers are being forced to deny warranty on "off road use only" modified bikes. Once you heavily modify your exhaust, software, cams and other things to non EPA compliance, you are admitting you race, which voids your warranty.
Basically the EPA has told Harley(and others) that they are allowing those "illegal modifications" if they honor the warranty in those cases.
$ 2600.00 for extended warranty is a rip off
If you're interested in the importance of working on your own bike, a good philosophical read is Zen and the Art of Motorcycle Maintenance.
I just bought a 2019 RGS and now I’m torn on what to do. I have no plans on gettin the Extended Warranty but was wanting to put a set of pipes and a Fuel Pack on it... What to do?!
Do it
I have been in the industry going on 16 years with a 50/50 split dealer, aftermarket and now back at a dealer. I see both sides of it.
Great info! Thanks Ryan!
Just bought a new 2020 RG Limited - and haven't taken delivery yet. I opted against the extended warranty this time. Glad I did after watching this video. I did buy it on my 2017 RG Ultra. Harley Davidson is good at squeezing money out of its customers.
I know my friend , I bought a brand new SPG and asked the dealer what they recommended for the V& H exhaust I wanted, they advised the FP3, Now my bike is using a lot of oil, all the parts were fitted by the dealer before I got my bike, The dealer says HD wont cover or even look at the problem because I have non HD parts that could have caused the problem. I have used all my life saving to buy a brand new HD and this is what I get. Im in the UK so no regulations here. Might be a Dealer problem but how do I know ?im only a customer.
Hi there I have a 17 Limited I had the dealer do the SE big bore kit stage 3 and I also got the ESP. I wanted to make sure I was covered . I've owned 6 other Harley's this is my first new one. I have 21K on it just used Esp for the first time it was worth it to me $50 deductable was a lot easier to pay than a $300 dollar repair. I had a 08 classic with a esp on it used it 5 times but the problem was when there was a failure that took out a SE part the coverage would only give you the OEM part I paid the difference to put the SE camshafts back in. That is why I went with the SE upgrade right from the get go. I have very respectable power. The stock 107 was a dog compaired to my old bike, now it out performs my old bike. Really part of what it boils down to is if you don't want an ESP That at the end of 2 years your out of warranty any way. Also I would like to say you are doing a great job you have a lot of great content keep it up
On the ESP. I bought a 3 year with my bike and it was only covered for 3 years from date of purchase. It was 2 year factory and 1 extra but they pass it off as a 3 year plan. Just another deceitful act by the MC
Damn I was hoping my plan won’t be like this but won’t doubt if it is.
I bought 2020 Softail I just traded it in with 46000km on it I did a lot of riding went through 4 tires on back one on the front warranty saved me there engine no problems what so ever just upgraded to the 2022 road glide plus got the extended warranty as well
I have used the mm act against Harley-Davidson with success myself. For same issues. Mods. They assume everyone are ignorant to their rights.
What is the, "mm act?"
Nevermind, I see it below.
Great video. I bought my bike with the intent of leaving it bone stock other than a passenger seat, pegs, and in the future a bag. I considered a two-brothers racing exhaust, your video changed my mind because I did buy the 3 year extended warranty. Thank you for the heads up. I'll stick to my original plan and keep it stock. The dealer will do all of my services.
Me too with the 3 year warranty... now I am afraid to put on anything beyond cosmetic like a seat or windshield because of that silly asinine warranty.
I’ve gotten extended warranty & tire & wheel insurance too with every new Harley..... has paid for itself Every Time! I’m disabled on fixed income and a Patriot... soooooo no surprise repair cost for Me! EVER!.... OEM Everything for Me! 🇺🇸
God Bless Patriots
🚁🇺🇸🌟✨
Thanks for that. Too many crybabies talking about things they don't really know about.
@@troycooksey128 😢☹️
@@troycooksey128 🤠👍🏻
Hi Ryan I very much enjoyed this Video.... when I saw Matt review the new Harley Softail frame design here on TH-cam, I was all in... I had visited my local dealer and was ready to buy a new Fat Boy, they only had the 107 in stock and I wanted a 114... I decided to wait. Then, here on TH-cam. I saw Harley had given 10 millionaires new Harley bikes for free, and they were not even riders.... I was so angry to see one of those chosen, take a rattle can and spray his new bike flat black end too end. I thought, " I will get my Harley paying for it in full retail and they see fit to give one to a jackass who had never even been in a Harley shop ! " I bought a Indian Chieftain, Harley can keep their bikes, never plan to go in their shops again....
That was very insulting and TH-cam erupted in anger over the bike give away to Ivy League Silver Spoon Celebrity Soy Garbage.
I seen that youtube video it was aqua man that painted his new bike
Your executive meetings are worth watching the videos by themselves
Rock on. Hahahaha. Thx Greg
I bought a 1200 Sporster new in 1990 from a dealer in Ontario Canada. I only had 4300 Kms by the fourth year of ownership when the lower cylinder gaskets blew. I was lucky enough that Harley decided to honour warranty due to low mileage but then I got notified that due to having "racing" heads were on it they weren't going to cover. After I pushed that there had been no modifications to the engine they finally found that there were 500 sets of experimental performance heads that had been installed at the factory and they honoured the job. Problem was that the cylinder studs were still too weak and they they stretched at the 8000km mark. I rebuilt myself using S&S studs and they held up until I sold the bike in 2010.
I have a problem with this because in a sense it violates the right to repair bill. There is a point that I could understand like heads, cams, etc. But exhaust, air filters including mapping is okay. Congress revamped the right to repair bill because of things exactly like this. John Deere did the same thing with farmers.
Hey Ryan....very interesting video and info bout warranties. I purchased a new 21 Tri-glide and they (dealership) charged me for the extended warranty without my consent. Found out when they explained all figures on bill of sale. At that point I questioned the charge. So they did not want to re-do paper work...guess they figured I'd give in. Nope...I said I could request a refund. Bottom line after 2 months I did get a refund. They are pretty slick !
Enjoy your info ....
Ryan thanks for the great vlog. Very interesting. Matt and John have great channels with a lot of information. Be Safe Be Cool🇺🇸🏍
As soon as the virus thing is over I'm going to my nearby Harley dealership, I'm looking at a 2016 tri-glide . Is there any information I should know before handing my money over ?
Don't buy the extended warranty.
I’ve seen the guy with the beard that’s the Harley tech I had a question about a 2009 fuel injection system on my bike and he’s never heard of that problem. That being aside he works for a dealership and can only say so much I think the most honest people are people like you or someone else that does not have an affiliation with the company or a dealership ..
the local dealer here is just terrible in northern Indiana
I bought the 5 year extended, upgraded to stage III, SE pipes, radio upgrades + other items to my 2018 RGU. sounds good and have the piece on mind. have 2011 FLHTK no warranty issues have both. did extended since all is covered for 7 years most out of pocket $50 bucks. But I agree with you on the tuner and pipe restrictions but SE pipes do sound good with stage III. hopefully I made the correct decision but so far love the 18 RGU.
Not completely accurate. As stated in the video, if within the first 60 days of your new Harley purchase
you purchase HD Screaming Eagle parts, yes even stage 3, 4 etc, and have the dealership mechanics install them, it is as if the bike was manufactured that way and the parts and labor are covered for the life of the ESP. After the 60 day window, it's different as stated in the video.
Screw the extended warranty plan on anything. Waste of cash.
Amen brother !!!
Smartest comment on here yet.
Wast of money
Serious question. Did you get insurance on your new bike or elect to opt out of that "waste of cash"?
@@hwallace3271 Only the factory warranty.
Should have seen the writing on the wall when Dales HD sold out.
Any new vehicle, motorcycle or car, that only comes with a two-year warranty is not worth purchasing. If Harley wants to charge as much for a motorcycle as a nice new car then they better be willing to give the same type of warranty.
Salesman told me warranties a little different than that cuz he got a two-year factory warranty and they sell you a 3-year you only get one more year
Many are confused on that.
spoken like a true salesman Matt! its feeds the family I get it. Thank you Ryan!
Yeah, I'm not a hater on HD, but the way these sales pitches seem to become conventional wisdom in the HD crowd is incredible. Some of Matt Laidlaw's points seem good on the surface, but the simple fact is that people are being told that all aftermarket parts void their warranty/esp when the EPA only demanded aftermarket tuners meet standards. And, the reason the decision came about was HD's malfeasance in selling these parts themselves as an end run around regulations on them as a manufacturer. If they hadn't been doing that, individuals would still have the ability to choose their own tuners without voiding their warranties.
HD makes an arguably fine product, but they have also earned every bit of their business side troubles.
I completely appreciate your transparency and honesty. I am a fan of OEM exhaust and lighting. I will be ordering a 2022 LTD in a couple days. I so much want to stick with an OEM exhaust, intake, and lighting, but I also don’t want any questions with warranty status.
When I get my new Iron 883, i'll only put slip ons.... Too many mods lower the value and cause reliability issues.
I posted on one of your bideos about my 2018 sumping and blowing oil and you gave me a page to look at,dealing with breathers and pumps upgrades, My bike is back and from what they said they found at Black Bear Harley Davidson in Wythville virginia,, was the breather behind the air filter was stopped up causing it to do that, they changed the breather,, Time will tell if that fixed it or not, ,,,,It had 6400 miles when taken to the shop,, and serviced by Harley since new,,..If that was the problem I'd keep an eye on my oil both hot and cold to make sure it is not sumping ;)