Thank you for your video! I don't know what to do now and would like to have your advice. Recently, our bank has updated their system and I need to reconnect the bank with QBO. Then, now I have 2 bank accounts on the chart of the account. The new bank account which connects with the bank feed and just has a few transaction. The old one which didn't connect with the bank feed anymore and it has all the transactions (thousands) i have been working on since 2019. Which one should I keep? what is the best way to do? Thank you so much, I appreciate it!
Is the old account still an open account? If not, you won't be able to pull in the transactions. All is not lost; however, you can download the transactions to .csv and manually import them.
Very helpful video. I have a question here: I am doing my husband's Qbooks. His credit card was frozen and Chase sent him a new cc number. I downloaded the new CC transactions on banking in QBS. The bank only changed the card number, but views it as the same account. When I downloaded the new credit card in QBO, all of the old transactions from before the incident also downloaded. I just excluded them from the new card. So he has 2 credit cards in QBO and the bank views them as one. I'm trying to straighten this mess out. Can I just combine the two credit card accounts into one in QBO? How can I merge in as one? thanks
You could merge the 2 accounts. But be sure to merge them in the right order. Merge the new one that has few accts. to the older account so you don't lose the bank reconciliations.
Can I merge them with one being a sub account? I had set up the checking account before I linked the bank account. When it linked, it did as a sub account under the bank account that I created. How can merge them?
I have only seen a sub-account created on a credit card. You could edit the sub and make it stand-alone. If you rename it the same name, it will merge. Be careful, however, as you cannot undo that action and it will undo reconciliations. You could use Intuit's test company and replicate what you see and test the results. quickbooks.intuit.com/learn-support/en-us/help-article/small-business-processes/test-drive-quickbooks-online/L9C12ODlA_US_en_US?uid=lxd50q3l
Thanks for your reply but It won’t let me merge because it’s a ‘linked’ account. I’m going to try and move all of my transactions to the linked account, uncheck the sub account box, and delete the account that I made. Hopefully that will do the trick
I need to merge two checking accounts on QB DESKTOP. When I use your method for QBO, it tells me that I cannot because they both contain downloaded transactions. But one account is 2020 and one account is 2021, so they aren't the "same" transactions. Please help, getting a migraine trying to do this.
Make sure there are no pending transactions in the Banking Feeds Center for either account. You can "ignore and delete" them. Then, edit each account and deactivate the online services. Then you can merge them. Then, set up your online access again to reconnect.
I don't know how this happened but I was trying to change a current bank account name and someone those two account merged. The other account is gone. How can I fix this?
I'm struggling with the merge since I get an error that says that it is "reserved for a default account". I cannot locate where the account is still listed as the default.. any ideas?
I found this on the web: If you are trying to merge a bank account in QuickBooks and it says "Reserved for Default Account," you can try these steps: Make the account inactive. You will receive a warning and a balancing transaction will be created to close the account. Make the account active again. Go to the register and delete the balancing transaction. Try merging the account again. Here are some other things to consider when merging accounts in QuickBooks: You can only merge accounts with the same account type. You can't merge default accounts, accounts linked to cloud feeds, or accounts that have been reconciled. If you are merging two parent accounts, make sure they don't have any sub-accounts. If you are merging two subaccounts, make sure they both have the same parent account. If you are merging an account with online information, you may need to turn off the bank feed on one of the accounts. After merging accounts, you should run financial reports to ensure the merger was successful.
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Thank you for your video! I don't know what to do now and would like to have your advice. Recently, our bank has updated their system and I need to reconnect the bank with QBO. Then, now I have 2 bank accounts on the chart of the account. The new bank account which connects with the bank feed and just has a few transaction. The old one which didn't connect with the bank feed anymore and it has all the transactions (thousands) i have been working on since 2019. Which one should I keep? what is the best way to do? Thank you so much, I appreciate it!
Is the old account still an open account? If not, you won't be able to pull in the transactions. All is not lost; however, you can download the transactions to .csv and manually import them.
Very helpful video. I have a question here: I am doing my husband's Qbooks. His credit card was frozen and Chase sent him a new cc number. I downloaded the new CC transactions on banking in QBS. The bank only changed the card number, but views it as the same account. When I downloaded the new credit card in QBO, all of the old transactions from before the incident also downloaded. I just excluded them from the new card. So he has 2 credit cards in QBO and the bank views them as one. I'm trying to straighten this mess out. Can I just combine the two credit card accounts into one in QBO? How can I merge in as one? thanks
You could merge the 2 accounts. But be sure to merge them in the right order. Merge the new one that has few accts. to the older account so you don't lose the bank reconciliations.
This was super helpful and helped me solve my issue. Thank you for posting this!!
Can I merge them with one being a sub account? I had set up the checking account before I linked the bank account. When it linked, it did as a sub account under the bank account that I created. How can merge them?
I have only seen a sub-account created on a credit card. You could edit the sub and make it stand-alone. If you rename it the same name, it will merge. Be careful, however, as you cannot undo that action and it will undo reconciliations. You could use Intuit's test company and replicate what you see and test the results. quickbooks.intuit.com/learn-support/en-us/help-article/small-business-processes/test-drive-quickbooks-online/L9C12ODlA_US_en_US?uid=lxd50q3l
Thanks for your reply but It won’t let me merge because it’s a ‘linked’ account. I’m going to try and move all of my transactions to the linked account, uncheck the sub account box, and delete the account that I made. Hopefully that will do the trick
I need to merge two checking accounts on QB DESKTOP. When I use your method for QBO, it tells me that I cannot because they both contain downloaded transactions. But one account is 2020 and one account is 2021, so they aren't the "same" transactions. Please help, getting a migraine trying to do this.
Make sure there are no pending transactions in the Banking Feeds Center for either account. You can "ignore and delete" them. Then, edit each account and deactivate the online services. Then you can merge them. Then, set up your online access again to reconnect.
I don't know how this happened but I was trying to change a current bank account name and someone those two account merged. The other account is gone. How can I fix this?
The merged together if you renamed them. So instead of two, there is one. If you did this by accident, you have to manually fix it.
Thank you!
I'm struggling with the merge since I get an error that says that it is "reserved for a default account". I cannot locate where the account is still listed as the default.. any ideas?
I have not seen that. Can you send me a screenshot? lynda@artesaniaccounting.com
@@artesani Mine is saying the same thing how do I resolve this issue?
Is it possible that you have a parent account in the bank account as a sub account?
I found this on the web:
If you are trying to merge a bank account in QuickBooks and it says "Reserved for Default Account," you can try these steps:
Make the account inactive. You will receive a warning and a balancing transaction will be created to close the account.
Make the account active again.
Go to the register and delete the balancing transaction.
Try merging the account again.
Here are some other things to consider when merging accounts in QuickBooks:
You can only merge accounts with the same account type.
You can't merge default accounts, accounts linked to cloud feeds, or accounts that have been reconciled.
If you are merging two parent accounts, make sure they don't have any sub-accounts.
If you are merging two subaccounts, make sure they both have the same parent account.
If you are merging an account with online information, you may need to turn off the bank feed on one of the accounts.
After merging accounts, you should run financial reports to ensure the merger was successful.
very helpful video but the screen size is rather small. hard to read the text. Please zoom the video
You have to disconnect the bank feed first. Then reconnect