How to Master Cold Calling as a Freight Broker | The Ultimate Cold Calling Guide

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  • เผยแพร่เมื่อ 13 ม.ค. 2025

ความคิดเห็น • 222

  • @MaxGranados-mg8tx
    @MaxGranados-mg8tx 9 หลายเดือนก่อน +7

    I like the tip about using the diaphragm to talk I think that is what I need to start working on immediately

    • @freightskills
      @freightskills  9 หลายเดือนก่อน

      It’s a game changer I’m going to try to get my speaking/voice coach on for a video!

  • @Mistr_Roundtree
    @Mistr_Roundtree 9 หลายเดือนก่อน +3

    The intro "I'd like to be a backup option" super helpful, Mentality with rejection and mindset when making the first call. Great stuff.

  • @keelanjdefelice
    @keelanjdefelice ปีที่แล้ว +22

    Watching this right before starting calling this morning. Thank you for allowing me to become confident even while getting rejected. “Some will, some won’t, so what” love it brother.

    • @freightskills
      @freightskills  ปีที่แล้ว +1

      You are so welcome!

    • @timkuldayev8857
      @timkuldayev8857 ปีที่แล้ว

      How's your brokerage/cold calling going? Any success?

    • @kevinwindley7872
      @kevinwindley7872 ปีที่แล้ว

      Great attitude/Mentality 💯

  • @tammyjones6802
    @tammyjones6802 ปีที่แล้ว +18

    As a disabled truck driver of 25 years plus I’m not ready to stop working at 62 years old and thinking about trying brokering I hope I will be successful at it thank you sir!! I’ve pulled flatbeds,refers ,dry bulk tanker,liquid chemicals,dry van,double drop with big glass trailers lol I think that’s about it!!

    • @TopBananaMan
      @TopBananaMan ปีที่แล้ว

      Awesome! Curious if you've had some luck on this ?

    • @JassiSingh-vy6nn
      @JassiSingh-vy6nn 7 หลายเดือนก่อน

      Hy

    • @TheGarlicFamily
      @TheGarlicFamily 5 หลายเดือนก่อน

      He really doesn’t care. All he cares about is if u delivered the load

  • @kennydavis2952
    @kennydavis2952 6 หลายเดือนก่อน +2

    You are exactly on point. Every time we get a no that puts me one step closer to a yes

  • @juliemiller8989
    @juliemiller8989 2 ปีที่แล้ว +9

    What I got from this video is different than other freight broker "experts" recommend to engage the shipping manager in conversation by asking many questions. I see the wisdom in a simple, direct, to-the-point offer for being a back up.

  • @meghansullivanramirez326
    @meghansullivanramirez326 2 ปีที่แล้ว +9

    I'm actually excited to get back on the phone and use these tips. So many people tell me to be brief but they've never given me a clear example and you just did that.
    Very much appreciated! Thanks, Luis!

    • @freightskills
      @freightskills  2 ปีที่แล้ว

      Awesome let me know how it goes for you 😊

  • @jescabesigye3623
    @jescabesigye3623 8 หลายเดือนก่อน +2

    Im starting my cold calling journey tonight, this video has given me the confirmation that i will make it😊 Thank you very much

  • @danielweston-u2b
    @danielweston-u2b ปีที่แล้ว +3

    This is my 5th week of cold calls with no success. I’ve learned a lot and took notes. I will be using your tips for sure. Thank you!

    • @freightskills
      @freightskills  ปีที่แล้ว +1

      Keep at it and I would advise you start making multiple calls to each contact. 1 call will usually not be enough

    • @muhammadhuzaifa7306
      @muhammadhuzaifa7306 10 หลายเดือนก่อน

      Any success now?

  • @martininc1
    @martininc1 2 ปีที่แล้ว +6

    I like the mindset of getting the rejection and it's a great content

  • @Ldlogs
    @Ldlogs ปีที่แล้ว +2

    Thank you! My authority is less than a week old and hearing the no's has been one of my biggest concerns. But setting a goal on how many no's I want to receive in a day was a game changer.

  • @kelsopoolie
    @kelsopoolie ปีที่แล้ว +4

    Oh man, all the info in this video is gold! Very helpful. My number 1 take away is to be fluid in the conversation. Quick, but don’t act like you don’t have time for them and their needs.

  • @Ed_Deavors
    @Ed_Deavors 7 หลายเดือนก่อน +1

    Initially when you mention scripts I'm thinking long winded convincing words. The fact that their short cover the purpose and keep it moving for both parties makes it so much more appealing for me. Thank you for this.

  • @martinslavik916
    @martinslavik916 11 หลายเดือนก่อน +1

    Its about tonality and mindset. Thats what helped me the most in this video...

  • @SuddulaB
    @SuddulaB 6 หลายเดือนก่อน +1

    I'm just new to this logistics sales, after watching your video i got a lots of confidence.
    Thank you.

  • @loganninefingers9566
    @loganninefingers9566 ปีที่แล้ว +1

    Liked what I said about doing research on the shipping managers as to by pass the Gatekeeper

  • @SebastianRandazzo-jb9zj
    @SebastianRandazzo-jb9zj 9 หลายเดือนก่อน +1

    the backup option was super helpful!

  • @WhatTheySeeTV
    @WhatTheySeeTV 7 หลายเดือนก่อน +1

    I am so glad I clicked on this video. It gave me a whole nother outlook at this. Thank you.

    • @freightskills
      @freightskills  7 หลายเดือนก่อน

      Glad it was helpful!

  • @michellac.3364
    @michellac.3364 ปีที่แล้ว +3

    I enjoyed this training very much! I'm watching a million videos before obtaining my authority and so many of them tell me to ask shippers a million questions before asking for the sale and I've always disagreed. I've done sales and rapport can be built by being genuine.

  • @ramonlopez9679
    @ramonlopez9679 ปีที่แล้ว +1

    Thanks, What I liked the most was how brief the Script is and how effective it can be once i apply the law of numbers to the calls.

  • @tylerdurden2268
    @tylerdurden2268 6 หลายเดือนก่อน

    Thanks man! I really liked the "we just want your extra capacity" and I loved the advice to get the Freight they move and the guy handling Freight first before calling. wonderful advice. great video

  • @Suhail-mma
    @Suhail-mma 2 ปีที่แล้ว +3

    The content you are providing is something nobody talks about
    Thank you so much

    • @freightskills
      @freightskills  2 ปีที่แล้ว

      Thank you! I try to keep my content relevant and up to date

  • @jimmykashyap5415
    @jimmykashyap5415 5 หลายเดือนก่อน

    Be confident on the cold call, I loved a lot.

  • @RandolphCook-tn1lq
    @RandolphCook-tn1lq 7 หลายเดือนก่อน +1

    Keep the call brief that was much needed advice

  • @MarciaMcElveen
    @MarciaMcElveen 2 ปีที่แล้ว +2

    This is what I needed . I was doing the very thing you say not to do. I am looking forward to calling now.

    • @freightskills
      @freightskills  2 ปีที่แล้ว +1

      Keep it short and sweet. Let me know how you make out this week. Seriously. Luis@freightskills.com

  • @MusabAli-wl9sg
    @MusabAli-wl9sg 7 หลายเดือนก่อน

    straight on the point without wasting time

  • @dougbrown1817
    @dougbrown1817 2 ปีที่แล้ว +2

    Great content. I love the quote “some will, some won’t, so what”……..this is a great mantra for people struggling with cold calling.

    • @vancelee1026
      @vancelee1026 ปีที่แล้ว

      Enter AI into the picture. Just saw a video on here where now some are utilizing AI to make the calls for them.
      I wonder if that will be a game changer?

  • @marioalberto8388
    @marioalberto8388 ปีที่แล้ว +2

    Thanks for the pointers! Been in the field of sales for 2 decades which I gained from diff industries of products and services but a newbie in the trucking industry.

    • @freightskills
      @freightskills  ปีที่แล้ว

      Nice you’ll have a bright future if you can learn to apply all of your wisdom from past experiences. Here to help!

  • @natnaelnigussiekassa8682
    @natnaelnigussiekassa8682 ปีที่แล้ว +1

    Thank you for this Video also what resonated with me is redirecting their views by adding that we can be a backup option for their services.
    Thanks again!

  • @cedriclee3730
    @cedriclee3730 ปีที่แล้ว +1

    Thank you for this because I Struggle with rejection

  • @andyfabian2352
    @andyfabian2352 2 ปีที่แล้ว +4

    This is such great content. Watching this video it almost felt like I was having a live coaching session. Thank you Luis!

    • @freightskills
      @freightskills  2 ปีที่แล้ว

      Thank you Andy! thats the goal

  • @DanielDiaz-j4i
    @DanielDiaz-j4i 4 หลายเดือนก่อน

    Thank you for the wisdom, the thing that I liked is the information about what are the shipper's most common problems.

  • @willlozinak5182
    @willlozinak5182 ปีที่แล้ว +2

    What stuck with me was the idea that your calls should be short, direct, and to the point. Don’t make them fall in love, show them you have what they want. The bit about begging being counterproductive stuck out to me as well

  • @adriane9284
    @adriane9284 ปีที่แล้ว +2

    Best breakdown of the process so far. Your channel has been very helpful so far. Thank you!

  • @trevorstencel3338
    @trevorstencel3338 ปีที่แล้ว +4

    Keep it simple, don’t ask so many questions.

  • @johnrincon9104
    @johnrincon9104 8 หลายเดือนก่อน +1

    Man at first I thought we should not embrace rejection but this video change the way that I was feeling for being rejected

    • @freightskills
      @freightskills  7 หลายเดือนก่อน

      Look at it this way…the sadness of rejection and the happiness of success are two emotions. Your brain is going to feel a certain way but you can consciously decide whether you take pain or pleasure from the reaction. You are well within your abilities to reprogram your thinking to have a positive reaction to any outcome. Positive or negative is up to you. We are not robots lol

  • @sherrytaylor2769
    @sherrytaylor2769 2 ปีที่แล้ว +1

    While I was listening, I searched for shipping managers’ names on Google! You were right! Names are easy to find. Thank you!

  • @SourabhGarg-m6y
    @SourabhGarg-m6y 10 หลายเดือนก่อน +1

    Today’s my first day as a freight broker and i have watched mostly all of your videos
    I hope i do good
    Thanks
    Will let you know once i succeed

    • @oscar17715
      @oscar17715 10 หลายเดือนก่อน +1

      keep us informed!

  • @benbowen187
    @benbowen187 ปีที่แล้ว

    I loved watching sure of yourself you are. You speak with conviction and your kind.

  • @taajacooper-tt4zs
    @taajacooper-tt4zs ปีที่แล้ว +2

    This has helped me with rejections. I need to get at least 25 rejections. We use that in retail when trying to get new credit card members. I forgot this technique. I will use that to stay motivated!

  • @DennisNelson-kz8bp
    @DennisNelson-kz8bp ปีที่แล้ว +1

    Be brief on the call. good point

  • @tricialoza603
    @tricialoza603 ปีที่แล้ว +1

    Loved Embrace Rejection!
    Do research !
    We would like to be “Back-up”

  • @bouncingbill4529
    @bouncingbill4529 11 หลายเดือนก่อน

    I like changing your mentality to aiming for rejection

  • @coltonwilliams8113
    @coltonwilliams8113 ปีที่แล้ว

    Starting at a freight brokering firm in a couple weeks, transitions from a business development role in tech. Will definitely be applying the short sweet and direct method! People love when you save their time!

    • @freightskills
      @freightskills  ปีที่แล้ว +2

      Im working with a student right now transitioning from tech. Take advantage of your skills to use technology to move quicker with automation as much as you can :)

  • @timothyarmstrong469
    @timothyarmstrong469 5 หลายเดือนก่อน +1

    This was a great video. I love the motto. Will won't so what.

  • @liizy270
    @liizy270 ปีที่แล้ว +2

    Great video! I'm glad I found your channel!!

    • @freightskills
      @freightskills  ปีที่แล้ว +1

      Glad it could help!!! I have more videos coming out soon. Just been moving lately and lacking a studio lol

    • @liizy270
      @liizy270 ปีที่แล้ว

      Cool, can't wait to see! :-)

  • @Jeremy_RealStreeter
    @Jeremy_RealStreeter 2 ปีที่แล้ว +1

    You are thorough!! Back up option is great!!

  • @jordanadelinson
    @jordanadelinson ปีที่แล้ว +1

    Thank you so much for the confidence and how to create your own scripts

  • @shlomoswissa6858
    @shlomoswissa6858 ปีที่แล้ว +2

    I wanna see if I can be an option to move some of your freight,,,,,,

  • @michaelkolenko8538
    @michaelkolenko8538 9 หลายเดือนก่อน +1

    Great material presented on video. Will start using. Anyway I can hear a cold call with a shipper to hear what is said?

  • @equatorheat1858
    @equatorheat1858 6 หลายเดือนก่อน

    Awesome video! Ready for rejection!

  • @SD-lg5os
    @SD-lg5os ปีที่แล้ว +1

    Hi , yesterday was my first Day as a freight broker ( im french Canadian btw) . Thanks a lot for this It will help me a lot for sure !!! I just need to to get rid of that hesitation on the phone. Would absolutely like to see you on a live cold call .maybe one of your future film ;) take care

    • @freightskills
      @freightskills  ปีที่แล้ว +1

      I’m glad it helped :) I don’t make cold calls anymore as the owner it’s a conflict of interest to the agents/sales. I distribute all of the inbound work. I have some live calls/consults with customers I may be able to clean up and post

  • @gwendolenmccloud8771
    @gwendolenmccloud8771 ปีที่แล้ว

    To say that this video is valuable would be an understatement....it is AWESOMELY VALUABLE!!! Thank you so much for sharing this information. I truly appreciate it!!!!

  • @shanniworld8310
    @shanniworld8310 ปีที่แล้ว

    I loved this video because I have a job interview with a logistics company today. I’m so excited to have the opportunity to get into this field.

  • @AM-ob5ki
    @AM-ob5ki 2 หลายเดือนก่อน

    Short and sweet

  • @saramichelleramirezhermosa8068
    @saramichelleramirezhermosa8068 ปีที่แล้ว +1

    You touch and amazing topic that we learn in the Hard way

  • @zakcoomer
    @zakcoomer ปีที่แล้ว +1

    Takeaway would be confidence and time management on the phone, thanks brother!

  • @jogurtpavlaka8847
    @jogurtpavlaka8847 9 หลายเดือนก่อน +1

    "Some will, some wont, so what?" is definitely something Im going to use with girls from now on 😊 Great video, thanks man!💪

  • @DanielleAkioyame-k2e
    @DanielleAkioyame-k2e ปีที่แล้ว

    Thank you so much for the information. As a new freight broker I think the hardest task is know what to say!

    • @freightskills
      @freightskills  ปีที่แล้ว +1

      Glad it was helpful! your "pitch" will never be perfect but eventually you will self correct to learn what not to say and that is just as important lol

    • @brandyndobiash6954
      @brandyndobiash6954 ปีที่แล้ว

      Would you mind telling me how you got into freight brokering? I'm about to take the leap from construction and looking for some insight/inspiration. Thank you

  • @edwardpetcu1117
    @edwardpetcu1117 ปีที่แล้ว

    Being brief and doing the research . Thanks a lot !

  • @xjoeconrad
    @xjoeconrad ปีที่แล้ว +1

    the one thing I got out of your video is to ask to be a back up options.... I just need to start with one shipment....

  • @OGmediahub
    @OGmediahub ปีที่แล้ว +2

    Finally a productive sales training video !👌👏

    • @freightskills
      @freightskills  ปีที่แล้ว

      There are quite a few on this channel

  • @danielmilla495
    @danielmilla495 ปีที่แล้ว

    Nice tips being brief and mentality is a most

  • @GetRightGameTight
    @GetRightGameTight ปีที่แล้ว +1

    Thank God I found your channel Endless Gems

  • @cholarua4849
    @cholarua4849 ปีที่แล้ว

    Chol P
    As a new broker I should say that I have learned a lot from this video and now I am confident to give it a shot. It is terrific and astonishing. I love it bro.

  • @kia7289
    @kia7289 ปีที่แล้ว +1

    Great and valuable information!

  • @johnnylujan9364
    @johnnylujan9364 11 หลายเดือนก่อน

    Aiming to be rejected 25 times is great. 10 no's led to a sale. Thank you.

    • @freightskills
      @freightskills  11 หลายเดือนก่อน

      I really do love hearing when these videos make a difference. Thank you for sharing

  • @daisies_tracks
    @daisies_tracks ปีที่แล้ว

    My take way and brillant tip as to do the research before making the call to the company and present yourself as a back up option which sounds great in itself and a workable and acceptable option for the company as well

    • @freightskills
      @freightskills  ปีที่แล้ว +1

      Yea the research aspect is huge and people have messaged me telling me how wrong I am. the same people message me on all my other videos asking why they haven't gotten any shippers.
      The back up option is a secret weapon and only the people in the comment section will know I said that lol

  • @jacobpeel8068
    @jacobpeel8068 ปีที่แล้ว +1

    Everything thank you sir

  • @kannonclipz
    @kannonclipz ปีที่แล้ว

    LOVED THIS VIDEO! MY FAV WAS GIVE THEM REASONS WHY THEY SHOULD USE YOU! HAVING THE UPER HAND AND KNOWING WHAT THEY NEED INSTEAD OF ASKING IS A GAME CHANGER! IT MAKES YOU SOUND MORE CONFIDENT (TIP 1) LIKE YOU KNOW YOUR STUFF. PLEASE MAKE MORE VIDEOS LIKE THIS. SINCERELY, A HAPPY FREIGHT BROKER :)

    • @freightskills
      @freightskills  ปีที่แล้ว

      Thank you for the kind words I’m glad it helped!!

  • @seanmccarthy4626
    @seanmccarthy4626 ปีที่แล้ว

    My takeaway was getting to the point on the phone & valuing their time by keeping it direct & short. Not asking the questions they get from all the other brokers.

  • @gitbulogistics610
    @gitbulogistics610 11 หลายเดือนก่อน

    some will some wont so what! love it

  • @vilma-qx2ff
    @vilma-qx2ff 25 วันที่ผ่านมา

    One of my take away Would dmbe..be prepared to get regected.

  • @trippyhippy1
    @trippyhippy1 ปีที่แล้ว +1

    This really helped me to earn few shippers.
    Most useful tips and tricks.. :)

  • @mansoorkhan-gb4hs
    @mansoorkhan-gb4hs 2 หลายเดือนก่อน

    great tips

  • @imd1111
    @imd1111 ปีที่แล้ว

    Greatly helpful and to the point. Thanks a lot❤

  • @PentaRaus
    @PentaRaus ปีที่แล้ว

    Keep it simple, i dig it.

  • @ervinllanos7449
    @ervinllanos7449 ปีที่แล้ว

    Great help. Thank you

  • @TopBananaMan
    @TopBananaMan ปีที่แล้ว

    Thank you for this video!!

  • @asweis
    @asweis ปีที่แล้ว +1

    I learned that I don’t have to establish an amazing relationship on the very first call

    • @freightskills
      @freightskills  ปีที่แล้ว

      Yes that’s a great point you’re the first to mention that. Think of if like you don’t have to have an amazing connection, but you can’t screw it up completely

  • @manyy1291
    @manyy1291 2 ปีที่แล้ว +2

    "Some will, some won't, so what?" Thank you, Louis!

  • @reginaldpinkard450
    @reginaldpinkard450 ปีที่แล้ว +6

    I got that it teaches you to don’t get discouraged after rejection 😊

  • @nataliav.9606
    @nataliav.9606 ปีที่แล้ว +1

    Thanks 🙏keep up the great job 👏

  • @manyy1291
    @manyy1291 2 ปีที่แล้ว +1

    Offering myself as a back up option..

  • @dakotastarchild
    @dakotastarchild 9 หลายเดือนก่อน

    Probably my main takeaway from this video- I'd say being straight and to the point with your sales pitch, followed closely by "don't beg."

  • @factsuntitled
    @factsuntitled 2 ปีที่แล้ว +1

    superb liked everything you said i thank you v m

  • @shoaibrehman6817
    @shoaibrehman6817 2 ปีที่แล้ว +1

    Really great content

    • @freightskills
      @freightskills  2 ปีที่แล้ว

      Thank you Shoaib! hope it helped you

  • @mekichey129
    @mekichey129 2 ปีที่แล้ว +1

    Thank you

  • @andream0805
    @andream0805 ปีที่แล้ว

    Some will, some won’t, so what!!
    This video is very helpful I took several notes!
    Thank you!

  • @upendramunasinghe6861
    @upendramunasinghe6861 ปีที่แล้ว

    Very informative. Nice video

  • @rogerbakken880
    @rogerbakken880 ปีที่แล้ว

    Good simple plan B

  • @shivanshdhiman7801
    @shivanshdhiman7801 2 ปีที่แล้ว +1

    Thank you so much sir always felt blocked but you made this video and made me better a cold calling

    • @zorbasunny1
      @zorbasunny1 2 ปีที่แล้ว +1

      hi Shivansh ..u from which place

    • @shivanshdhiman7801
      @shivanshdhiman7801 2 ปีที่แล้ว

      @@zorbasunny1 Georgia

    • @zorbasunny1
      @zorbasunny1 2 ปีที่แล้ว

      @@shivanshdhiman7801 ohkay i thought somewhere in India...I have have been working as freight agent from last 2 months.. struggling to survive.

    • @shivanshdhiman7801
      @shivanshdhiman7801 2 ปีที่แล้ว

      @@zorbasunny1 and you are from which country?

    • @zorbasunny1
      @zorbasunny1 2 ปีที่แล้ว

      @@shivanshdhiman7801 india

  • @Huh-ez9tq
    @Huh-ez9tq 3 หลายเดือนก่อน

    What conversion rate should a new agent aim for?

  • @jpvideos8146
    @jpvideos8146 6 หลายเดือนก่อน

    What do you say to "We are customer routed, so we don't handle our freight and we love it."

  • @ariehurt7823
    @ariehurt7823 2 ปีที่แล้ว +1

    This is a good content for a beginner like me. What content can I send them if the customer chose to make me a backup carrier?

  • @adrianbollopez9908
    @adrianbollopez9908 11 หลายเดือนก่อน

    Thanks for sharing your knowledge, I'm from guatemala I was wondering if can work from here, thanks for answering.

    • @freightskills
      @freightskills  11 หลายเดือนก่อน

      You can sure, as long as a broker is willing to have an internationally based rep.

  • @shaheryarahmadkhan7435
    @shaheryarahmadkhan7435 4 หลายเดือนก่อน

    Please share a brief script for freight services

  • @amnnau
    @amnnau ปีที่แล้ว

    Man this was helpful thanks a mill ❤

  • @captaingti
    @captaingti ปีที่แล้ว +1

    I am a Lositics broker agency owner. I was a truckdriver for many years before my climb in the office to end where I am today. I have been failing at getting new customers on my own at home. can you make a video about follow up? I know that is where i have failed. I am new to your channel so i apologize if you already made one. The info in this video is great though.

    • @freightskills
      @freightskills  ปีที่แล้ว +2

      I can do follow up Im making videos this weekend.

  • @itsBThomas
    @itsBThomas ปีที่แล้ว

    Watching this in 2024, and first off I wanna tell you thank you. Secondly, what stuck out to me was that you aren't trying to have a full blown conversation with them. The goal is to capture an email, to remain in touch with the company's POC. Best of luck new freight brokers!

    • @freightskills
      @freightskills  ปีที่แล้ว

      Yea exactly. It’s going for the easiest “yes”. You nor me are going to say anything that’s going to wow someone at this point. There are too many conversations people have everyday. Just get an email and move on, call again to follow up later