United Airlines - Why They're Hated
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- เผยแพร่เมื่อ 30 ก.ย. 2024
- United Airlines is commonly cited as one of the most hated companies. This video explores the reasons behind it.
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One of their employees stole my DS when I was a kid, still mad even tho it’s been like 7 years
Oof
they fucking stole something u owned. whoever did that should be arrested
United should go to a life sentence of torture
*wow just wow*
How the fuck did you let them do that lol?
Imagine taking an airline that prided itself on customer service and then mauling it to bits
Continental, we miss you ;-;
Yes, I enjoyed flying Continental as a kid.
Now I pretty much avoid UAL like the plague.
Yeah it hurt to lose Continental. And the timing of this video is ironic with the virus pandemic. Pre-merger United always stunk unlike Continental in the late 90’s and 00’s.
Fun fact: N545UA (coincidentally shown at 5:45 in this video) made its first flight the very day I was born.
Sadly with the dog death incident in 2018, I found out that was a former Continental crew. Still the pre-merger United culture was worse than pre-merger Continental.
@@ecoRfan I just made a post about that matter. XD The thing is that the work force is definitely disgruntled and gagged by the United policy. Imagine working in a snake pit after working for one of the most amazing airline there was in the US.
@Stinger Grail Apparently it was quite a turbulent flight. There was also a language barrier between the attendant and passenger. But that's no excuse for downright KILLING someone's pet like that. As to it being an experienced crew, most of those former Continental crews are good. This attendant didn't seem to understand, and was being forceful about doing the wrong thing.
They're about to become a lot more hated after their stock buyback gets bailed out.
and who gets compensated in stock mostly? the board of directors, who approved it.
TRUTH
The bailout money that the airlines can apply for are only to be used to pay the employees. They will be fined, if the funds are used for anything other than that.
I won’t go into details of my bad experiences with United.
The following story will suffice.
I was booking a flight and saw United was the cheapest option.
The next cheapest airline was $50 more than United.
I went with that one
My school's orchestra took a United flight to New York to play a concert at Carnegie Hall. Almost a 1/4th of the class had their instruments damaged or broken.
Baggage claims handing policy: YEET
That shouldn’t even be legal
Yeah right... You’re probably just saying that for likes
@@cancelanime1507
Nah my gf had her cello broke she was pissed
Anakin Skywalker you don’t even know
In spirit airlines when the air mask drops down it’s just possums.
Spirit Airlines charges you to bring a carry on bag IE attache case, diaper bag, camera bag. Purses are exempt.
Don't forget Frontier airlines.
@@tescotrain I didn't know that. I travel for pleasure never business.
When I go somewhere I always bring my camera with me.
As an Asian American, I am still boycotting United Airlines and refuse to ever fly with them.
Once I was on a flight from Houston,TX to Memphis,TN. The flight was supposed to be at four.Was delayed an hour, and another hour because there was no pilot.Around 8:00 PM we got tired so we moved our flight to a flight that took off at 8:30.Right when we moved flights they called us to board on the other plane.We moved flights again then waited an hour in the plane.Turns out we had problems with OUR tickets and they said it was completely our fault.After the flight we landed around 11:00 PM and the other flight we were going to move to was there an hour early.
I can add my woe. Traveled from USA to India. In luggage eligibility, it said '2' suit cases checked in luggage and plus cabin luggage. At checking in, they insisted that it is only 1 suit case as checked in luggage. So I had to leave out one luggage, making my trip very difficult. About the food you have already said..... it's not worth mentioning.
United Airlines: Book a seat, share it on the plane with another person
"covid-19 enters the chat"
@Jonathan Ian lmao what
@@afaxmachine5045 Hes stupid.
*United Airlines, we put the hospital in hospitality.*
Odin 👁️👄👁
If United Airlines was a Mortal Kombat character, they'd perform *Hospitalities* instead of *Fatalities*
You sir win it all
BAHAHHAHA!
LOL 😂
I’m just waiting for “Electronic Arts: Why they’re hated” that’ll be a *juicy* one
everyone hates bethesda now get with the program
The problem is companies like Blizzard/EA/Bethesda have done so much ridiculous shit and keep piling on that he keeps having to redo that video to add content. I guarantee he has edited videos on a hard drive somewhere that he just keeps having to add all this bullshit to.
Ubisoft: Hold my Raym--- I mean Rabbids plushie
IONATVS Yes
Activision-Blizzard and Bethesda are equally or more hated right now, but EA has a long and storied HISTORY of screwing over their employees, consumers and the industry as a whole, where actiblizzard and bethesda’s holes filled with shit are equally broad, and a bit fresher and smellier right now, they aren’t as deep or caked in as many layers.
*flashback to when that guy was dragged off*
Damn I keep seeing your comments in all my recommended video too
united smashed my guitars song intensifies
@EdBaileyBenLeeBluerulesgreensucks NYLUSER "Although Republic Airways operated the scheduled passenger flight on behalf of United Express (a United Airlines regional branch), all customer interactions related to this incident were handled by United employees and not those of Republic Airways or United Express" (Quoted from the United Express Flight 3411 incident wiki page)
Considering what happened why did no one offer to take his place?
He was actually not a doctor and didn’t have a client, and he was being a brat
united airlines: *if we need the seating, you’ll get a beating*
lmaoo
painfully true
Bellcc aviation memes reference
Zeferino Resendiz yep
There is some writing talent in some of these answers.
Why they're hated?
Me: So kicking somebody off the plane wasn't the only thing they did?
They also break your stuff and kill puppies.
That's literally (hyperbole intended) the tip of the iceberg.
They’ll break your favorite guitar
@@johnherrera509 no expensive guitar they will break
Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from the regional carrier (in this case Republic airlines) not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!
I’ve had a 5 hour delay for a 2 hour flight
Good Lord!
You minus as well’ve drived
On a flight back we were delayed for a hour or more just because of a trash can. That was 11 months ago.
@@harrisonofcolorado8886 Not that I want to defend UA's poor performance, but, in all fairness, air travel is subject to delays from weather and air traffic control. This is beyond the airline's control.
@@PedroPony833 I’ve flown multiple airlines including Ryanair and EasyJet and something like that has never happened to me. I’ve once been delayed for about 1 hour or 2 on an UIA flight. That was the absolute worst I’ve ever experienced. Cannot recommend them at all. The staff didn’t even speak English and the customer service wasn’t even able to tell me what currency I could use on the flight to purchase meals. I can definitely recommend Ryanair , they’re always on time and super friendly. Delta is amazing as well.
You forgot something important: One time a couple on their honeymoon spotted jet fuel leaking out. The flight was canceled and everyone ECXEPT THEM got free hotel stays!
That’s wild if true
Thats just spiteful
Proof?
Proof?
I worked for a flight company in Brazil and on our customer service class ( for flight attendants) we studied United as a “what not to do” case.
Azul?
What did you not supposed to do
What not to do .
Don't offer great service
They teach it in PR classes as well and it's even quoted in several books on communication.
Very good
Next episode: American Airlines: How are they still in Business
They aren't United is how.
American has generally been pretty good to me
@@EMFAudio they're owned by united so there gonna be gone soon
@@universal_sushi American has no other owner, United is a direct competitor.
I was thinking that too hahaha
My teacher had a flight to Kansas for a wedding and when she came back she told the class a story about how the flight attendant said
"Hello ladies and gentlemen, welcome aboard Delta Airlines, where we beat our competition, not our passengers."
Thats a great motto
Haha I love that
Golden
Hahaha lol this comment is underrated
Ah airline jokes... I love them!!!
I was so upset when they merged with Continental. I really liked Continental, as expected it was all downhill from there.
I LOVED Continental! I was livid when they did that merger!
Same. Worst merger of them all. Continental was fantastic.......but man they always had tech delays when I flew them.
Continental airlines where wonderful. Just like one big family. It's horrible to think what they had has been destroyed by United
@@petergibbons3404 I loved both United and Continentals individual logos, especially United with their grey planes, but that merger just ruined both the continental logo and made United's branding look so much worse
Continental was a much better airline and company than United. They had hubs in Newark, Cleveland and Houston.
Once the United takeover of Continental was announced, quite a few Continental One-Pass members started shopping for a new primary airline as it was widely accepted that Customer Service would suffer. No one expected the outcome to be as bad as it got.
United Airlines: Your flight is overbooked
*LETS GET READY TO RUMBLLLLLLLLLLLLLLLLLE*
The Smart & The Dumb lmao same with pets. They just hate everyone on board
All airlines overbook
The Smart & The Dumb Harrison La time traveler Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from Republic airlines not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!
Rutted Panda They don’t own them, republic also flies for other airlines not just united
Stinger Grail You underestimate the power of my facts
"UNITED AIRLINES": HEY AT LEAST WE ARENT SPIRIT
Spirit doesn't beat passengers
Whoa! I can't imagine Spirit having any of these problems! They're too chill and focused on their game plan.
Spirit is near as bad and when you book spirit you know your booking for a cheap fare not high quality. United is supposed to be a higher tier airline.
I got kicked off a spirit flight with no refund
@@reesericdotci no way! What was the reason?
On a United airlines flight from Hawaii we were delayed an hour cause someone's phone fell through a HOLE in the cabin floor. Holes in any part of airplane is an unsettling thought.
Final Destination time
Chingada flight
Hold up hold up where was that flight going to , my flight was also delayed for the same reason
When I was on a United flight around Christmas, they said "if you drop your phone, don't try to reach down to pick it up." I assumed it was because the seats were so cramped you literally could easily get yourself stuck, but maybe it's so we didn't see the holes.... jk
Airplanes are full of holes. They just pressurize faster than the air can leak out.
United is the only airline where the the employees are actively hostile towards customers at all times.
Never experienced that, but sure have on Delta and American.
Such rot! Love UNITED! Always treat me and my family great. Can't say that about delta.
United: Is there a doctor onboard?
Ye... Ähm nope.
You just dragged him off.
Not only did they drag him off......the beat him to a bloody pulp.
PlaneSpottingBerlin ✈ Aviation Videos too bad that wasn't a United flight.
Also he is in hospital for his own treatment
Ultraft no it wasn't. It was a Republic Airways plane and crew. And the airport authority police were the ones that dragged the entitled loser off. Not a single United employee was involved.
robo931 check police audio tape where United staff confirm for overbook ,and they ask airport authority and police to ask remove the passenger
Wanna how this got likes?
Find out below in the thread!
... when breaking customer property, or killing their pets, isn't enough.
Or, United Airlines: “If we can’t beat our competition, *we’ll beat our customers.* ”
😂
This joke is so old, got unfunny years ago
@@grass69420 yea I know I just sorta posted this cuz that's the first thing I thought of when watching this vid lol
@@eqinoz4621 technically every comment has been stolen in a way
my friend's father worked for United for 19 years before they told him that he'll be laid off or he could move half way across the country to keep his job. he ended up moving and got laid off a month later. I'll never fly united.
Damn, that's cold
Is this now or back in the day? After 9/11 i had 4 years and was working in Oakland for United. I was offered layoff or to go to Indianapolis. I went to Indy, 9 months later I was laid off again. At that time people with less than 5 years all lost their jobs. Currently no layoffs since 2008 recession. I am currently waiting with 21 years to get laid off..
@@enugomontoya6050 I believe it was around 2005 to 2006 time perioud
They prob didnt think he'd actually move
That's awful
Late story:
So I have sever Scoliosis, meaning I have to travel from my home in Illinois all the way to California. We decided to take United instead of Delta. Well, I used to have to bring medical equipment, so we called ahead to warn them. They were all good with it, so we drove to the airport without another thought.
When we get to the check-in counter?
“Sorry, our planes are too small for this.”
It took over forty minutes to finally get them to take it. We almost missed our flight and they damaged the equipment. :,)
Best part? They were taking one of their biggest planes they had at that airport. (Big enough for the equipment!!)
Governments should stop bailing these failed airlines out every time they get in a trouble. Once the funding stops, they will then start to value their customers.
YES!! Thank you!!
Exactly!
Don't think anyone would miss United if they went under. Sadly, they used to be one of the best airlines around, course that's way back in the late 60's, times have changed.
Best comment ever
Well, they do to stop monopolies, like if Untied went under People might go to mostly another company, that company will now have the money to acquire more until its like 1 airline (and right now there are 4 companies explained in the video)
as a business student, it boggles my mind to think that a company turned the employee bonus program into a random raffle...........
"Incentives? Fuck that!"
😂im telling ya
United is run by a former steward/attendant getting revenge for all those years of customer service nightmares and employer mistreatment. /s
lmao as a non-business person, it boggles my mind how these big corporate company does stupid things and get away with it
It's pretty illegal.
The flight attendant murdered a puppy. That's certainly hate-worthy.
I am unbelievably dumbfounded by that, it genuinely made me extremely sad and I can't imagine what the passengers, let alone the OWNERS felt when they got the dog out.
Yeah, that's pretty bad. I didn't know that they had caused pets to die.
I mean, if I'm being empathetic, the flight attendant probably also felt horrible they caused the death of a puppy by being so anal, but I don't pity them because putting a puppy in the overhead bin is idiotic and senseless and caused the asphyxiation of the puppy and the traumatization of the family. I hope they felt bad, they should feel bad.
Why be stained by hate if you can forgive. 👍
Why forgive when you can hold wrong-doers accountable?
Not only have they broken guitars, but there's a video of a flight attendant attempting to wrestle a multi-million dollar Stradivarius violin from it's assigned keeper (most Strads are loaned to the players)
Why would the value of the instrument change the way its treated by flight attendants? Would they even know what that is? And why does a violin cost millions of dollars? There is no way that much work and time goes into it.
@@GeorgeMonet because it's 300 years old
@@GeorgeMonet when someone is extremely uneducated, simple about something he or she should keep their fingers in their pockets instead of writing these types of comments. Inquire about it.
It's expensive because of its historical significance.
@@jaredtroth8078 And Stradivarius is not making many replacements.
Who else knew the doctor getting dragged off the plane was gonna be on this as soon as we clicked on this video
You can't talk about United without mentioning the doctor dragged out against his will.
Well DUH.
or you can just take the bus...
campkira yes I’ll take a bus to Canada or maybe even Japan, yes sounds fantastic
Too bad it wasn’t United.
United: "Come fly with us"
Man: Gets flung off the plane
United: "We never said ON our planes"
It wasn’t a United flight.
Sky Honkler Except republic airlines also flies for Delta...
Jase Nantes
Lets make it a little more clear for idiots like you.
Lets say you own a small company. And you let another bigger company handle most of your business to help out with profit. Lets also say your small company fucks up with something because of that bigger company handling most of your business. Who gets the blame? You or the bigger company representing you? I’ll let you figure it out
@@thestrangeman069 .... It was a joke. Talk about some r/whoosh here.
Failure Bee
Not really, I get the joke (who doesn’t at this point) but the “joke” is so old and played out. It’s not funny. But sure kid
I have dealt with two incidences of rudeness, abrasiveness, disrespectfulness, angers, temper tantrums, unprofessionalism, etc. by United Airline's staffs at the airports as well as with the attendants on and off of the flights. I do not recommend this company.
Back in the 1970s, when I was employed by TW, I often received complimentary travel benefits from UA. They offered excellent service at the time. Not so, today. They've treated their staff with such contempt it's hardly any wonder why their inflight and ground staff are so rude and disinterested in providing professional service.
Same basically. That's all I can really say about United. That's why I haven't flown with them since 2008. I know bad things can happen with other airlines too but I've never been treated as poorly since I started avoiding them. Sometimes this means I pay a little bit more but it's worth it.
I love how when United broke the guys guitar he straight up wrote an acoustic diss track
Guitars don't break. when they are transported in a proper guitar case.
@@marlonmcgann5529 would probs help if they didn't throw them aswell lol
He is such an icon loll
Fly the friendly skies*
_*United is not responsible if you are dragged off a plane, have had your guitar broken or extorted for travel insurance._
Edit: there’s no reason to argue in the replies this is a joke comment
[DATA EXPUNGED]
Actually when you call the police to have someone removed from your property how is the methods the police use EVER your fault ? I doubt very much United (and truth be told it was actually Republic) asked the dumbshit cops to rough the guy up.
*Or if your dog dies
Tim Mackie
If you’re dumb enough to sneak a puppy on in a REGULAR duffel bag (not a pet carrier) because you’re too cheap to pay the onboard pet fee and then say NOTHING when a flight attendant tells you to put “the bag” in the overhead maybe you’re too stupid to have a dog !
savagecub he was in a pet carrier
@@savagecub Your parents left you under the bath just a little too long, huh?
I lost sleep over the puppy. I subsequently researched everything I could find about this online. United made some statement saying they would no longer accept flat-nosed breeds on the flights. How horrible. Kokito did not die because he was a French bulldog. He died because a flight attendant stuffed him in an overhead bin.
how was he allowed on the flight? brachycephallic dogs are not allowed on most airlines because they can't breathe the pressurized air
Annie I feel bad about the puppy too. No animals deserve to be killed🥺if you want to take your animal with you. Fly on a different airline or drive to your destination
@@the.abhiram.r who? The flight attendant or the puppy?
@@samanthamartin9254 the puppy. i have a havenese and she looks like a shit tzu so we have to provide documentation that she isn't brachycephallic whenever she flys
@@samanthamartin9254 i mean just dont have a dog if your gonna travel all the time.
Despite all the things talked about in this video, I’d still take a United flight over spirit flight any day.
Same because they are the airline that dosent cancel flights that much
Spirit or United - wow, what a horrid choice.
Honestly bro they're both on the same level of terrible Southwest flights are usually around the same price
united lost my bag that had my nieces ( who had just turned one) birthday present in it, was as polite as i could be for the first 4 hours and after i lost my temper i was told that they could not assist anyone who they felt was threatening them, never did find that damn bag, been about 4 years.
That’s awful. Choose a different airline, let United go bankrupt
It probably made its way to the unclaimed bagges resell store
Yea idc what people say the employees are just as bad as the people who run it. Its always a employee who fucks something up or acts like a asshole. They love there job but they must also love ruining peoples day.
It's amazing how we are led to believe in the free market when clearly this is not the case for the airline industry.
I believe the airline industry has been lobbying hard against the expansion of Amtrak or regional high-speed trains like they have in Europe and Asia. Airlines know damn well that with competition they can just hang it up. I know I would prefer to take the train.
Shortly after the doctor incident, I met a few members of a United cabin crew at a bar in Brussels. They were straight up defending the actions of United, arguing that he should've done what he's told to do and left even though he purchased the right to be on that plane. They said you should always comply with the instructions you're given since it's a tight security situation, which I can't argue, but when you're minding your own business and chosen at random to give up your seat for someone else's mistake...!?
Well it wasn’t really anyone’s mistake. Where Dr Dao really messed up is he initially got off the plane and then got back on, which is a security breach. That’s why Chicago aviation security came and they knocked him out and dragged him off.
@@avanvalenziano alr, proof please
@@avanvalenziano he did not at all please proof if not own up.
@@angkhoa1216 it was a narrative pushed by right wing racists on your usual suspect networks. So... ya know.
@avanvalenziano4573 he didn't leave the airplane. He got chosen randomly and was forced to give up his seat for united crews. If he did, why would he win the case in the court? Basically, they violated his right and thought otherwise.
"Im sorry sir but the flight is full and we need you to give up your seat." Passenger: "Why do I hear boss music?"
United Airlines: Not enough seating? Time for a beating.
Brandon Tabibian Harrison La time traveler Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from Republic airlines not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!
Lol
Underrated comment lmfao
@Stinger Grail Yeah for real. I've never seen someone go to such great lengths to defend a company before, especially one as notorious as United Airlines.
Brandon Tabibian bahahahahahahahaha 😂😂
Instead of "the customer is always right", United prefers the slogan "the customer is worthless trash".
At a certain time they were awesome at least when i went on a flight with them but i guess things changed into what you just said
Not quite up there with Goldman Sachs calling their customers "muppets", but it's close.
Literally on the phone with an agent who said it's policy to be a dick 🤣
Certainly that's how those flight attendants treat everyone.
Well I don't agree with how are at UA but I can also say the "customer is always right" it's not true in the airlines industry. There are rules and regulations they need to follow.
I love how I get this in my feed after booking a trip with them.
Just relax and try not to have high expectations. Usually if people do so in life , with everything , their experiences turn out much better and more on a positive note. Do not listen to the negative comments, just make it YOUR own experience NOT somebody else's.
Me too 🤦♀️
Me too
Demon: ‘hi. I’m the embodiment of evil. I’m filling out a job application for United Airlines. I want beat up people, torture them, rob them, kill puppies, etc.’
United Airlines: you’re hired.
Sky Honkler lol
United Airlines: Im sorry Mr. Satan, but the position is already filled.
@Sky Honkler can't believe you didn't include Facebook, Amazon, and Wells Fargo!
That sounds like mr cold from flash.
I was traveling with my Grandfather who died on the trip and when I wanted to make a change they didn’t allow me and never refunded me for the flight. I had to fly on Delta, who luckily gave a bereavement fare.
Delta is the anti United. I was flying to Atlanta from newark, and asked if they could stick me on an earlier flight because my layover was too short. They went out of their way to help, and we didn't miss the flight. This was with the cheapest of basic economy tickets which usually makes airlines less helpful.
That's a highly unfortunate story. Sorry to hear about that. It's baffling to think it's unsurprising...
God I love delta
I had an experience where a United employee expected me to buy a ticket for a connecting flight under Delta due to multiple delays on United's end, so I arrived in Minneapolis without a flight out to my home thanks to United. Luckily, Delta was the MVP and managed to get me a flight home despite united's garbage.
It's weird how Delta really is the airline angel to United's awful service
Delta is really quite amazing. My late grandmother one time suffered a medical emergency on one of their flights during a trip. Not only did they pull an emergency landing so she could be transferred to a hospital, they also helped her book another flight back home once she recovered and even called a month after the incident to check up and ask how she was doing.
That alone has cemented my decision to prefer flying Delta whenever I am able.
Delta is the best airline followed by Southwest.
The simple answer: That whole dragged off thing back in 2017.
It wasn't even that big of a deal
Harrison La time traveler Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from Republic airlines not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!
Anakin Skywalker Oh wow didn't know that, still there brand on the plane and everything though so they still get the blame
The Empowerer Yes and that’s why there is this huge misconception it was united! They don’t deserve all this blame and hate for that incident!
@@cancelanime1507
But they do deserve the blame and hatred for the other shit they did that we sort of forgot about until that incident...
I did fly on a United Flight in 2015. I didn’t have much of a bad experience on the plane, no one was bad, but who am I to talk, I was 6 when I first flew.
Nobody likes being treated rudely - that's why United has such a bad reputation..
I rather ride a bike instead of going on a plane. It's cheaper and doesn't make you wait for 5 hours with countless delays.
@@comradecatfan2010 Oh, so you're gonna get a bike across the atlantic ocean? O
@@kryboard1723 yeah. what, you cant bike across the Atlantic?
@@itstotallynotsai6577 yesn't
Charles Heller I hate being treated rudely
one time on a flight my brothers nose started bleeding, I reached up to press the flight attendant call button, one of them yelled at me to sit down. i was eleven and my brother was eight. i ended up having to use my jacket as a tissue for him. and the attendant talked shit abt us to our mom. great flight!
one time i pressed the call button and the flight attendant walked to my seat, pressed it again to turn it off and walked back to the galley
@@the.abhiram.r I would have pressed it again to make my point
Business traveler here - if the best flights to a location are United, then I question if I really need to go or whether I can send someone else. 😂
The dog one is truly horrifying and discusting. I feel really bad for those kids whose poor puppy died.
My college roommate gave me another good reason to avoid United. He took United to get from Chicago to Queens for Thanksgiving break. Naturally, he wanted to go to Laguardia, that's what his ticket was for. He did go to Laguardia, but his luggage went to Newark.
Wow! Take carry on bags instead next time. I only take carry on bags.
That’s because Newark is United’s hub. Not la guardia. He should’ve flown southwest is he wanted to fly into Laguardia so badly
@@thestrangeman069 Mishandling baggage is the airline's fault ALWAYS. Full stop. No excuse.
I have never had a positive experience when flying United. They have lost and damaged my luggage; They have overbooked or cancelled several flights; They have keep me on planes stuck on runways for several hours. I will no longer fly United if I have any choice at all. I have passed on non-stop United flights and taken complicated multiple transfer flights with other airlines just to avoid dealing with United. So yes, I am one of those people who truly hates United.
Me too! Every word of this! I swore off United years ago and have never looked back. I will NEVER fly them again, even if it means not taking the trip at all. If they are the only option, I'm not going!!!
After 30 years using a wheelchair, United was the first airline to break one during a trip from NJ to FL. Getting the chair replaced ws a nightmare of about 2 months. Never got an apology oran explanation of how it happened.
aldenys , did they reimburse you?!
Sky Honkler at least he’s being nice
Well they also broke guitar
Sky Honkler man you must’ve been going through a lot
@Sky Honkler "Airline pilots in America have no credibility". Well, isn't that an awfully broad brush to paint with? We're on this video because UNITED has a history of doing less-than-savory things, not all airlines. Furthermore, even if that pilot (Mergg) was an United employee, how do you know he's one of the bad ones?
”The Dog suffocated in the hands of United”
**Heavy reload click**
As a person that lives in Houston, Continental was our hometown airline, and it was beloved by all who live here. After the so called "merger" with United it became clear that quality and service fell quickly and it has become hated by Houston, including those former Continental employees who all say the culture became toxic.
Keith French I flew into IAH today and caught a connecting flight. It was empty.
My father worked you Continental. Best airline ever - their service was unmatched. United turned it all to shit.
Sonny Leger
That’s because of the virus. No one is flying any airline.
Troy Davis no shit. Damn I would have never figured that out without you.
Nuts...their CEO has some work to do.
Do a video on why southwest is so successful and have such a low rate of complaints (lowest in the world year after year)
Yesss!!! Please?
Very yes to this please! They definitely gained my support after how simple it was to fly my family with them over other airlines!
Cheap tickets
@@RudyCantGame And bags fly free, don't forget that.
ever since I was young I flew with southwest for years across the states and I can’t recall ever having problems caused by anything other than weather
They don’t deserve any bailout money. Let them fail
They own the government. They can get whatever they want. Why do you think industry was deregulated in the first place?
@@Laurabeck329 It's still heavily regulated.
@@amisner2k are you kidding me? Regulations are bare minimum. None of their workers are unionised and prices for almost everything have gone out of controll. If we absolutely have to have private companies at least we should force them to work for public good rather than private profit. Nationalising them all would be by far the best way to do that but heavy regulation is still better than nothing.
Mihovil BeckV that’s literally the dumbest thing ever. They’ll turn into USPS of the airline industry
@@todoldtrafford just so you know USPS is one of most liked government services.
10:50 When my (step)sister was a child, shee had to travel alone from her dad's and mom's (my stepmom). That meant she needed a guide on the flights.
United once didn't give her a guide, and she missed a connecting flight while waiting for the guide because they had her tickets so she ended up flying in hours late. That was the last time my family used United.
EDIT: Did I mention she had school the next day, and thus was miserable all day from being so tired?
United: Kills a puppy
Literally everyone: Kirby has found your sin unforgivable
Their owner killed it
Well many pets die on flights. but on united flights according to statistics your pet will more likely die than on any other airline.
Phil Montejano
United lead it to the noose then.
Kirby has found a gun
Thanos Kirby has dark thoughts
Funny, I just had to email United this morning about them not giving me compensation for my incident in December 2019.
I booked a flight from Omaha to LAX on Saturday, December 28, at 4:31PM. I arrived at the airport at 2PM, and waited for my flight, the flight was delayed, to 5, then 5:30, to 5:46, and then cancelled altogether. The United Staff was unwilling to rebook me to another flight leaving that evening, so I was put on a 5AM flight on the 29. I attempted to get meal vouchers or a hotel for my 13 hour delay, but was refused. I spent the night in the terminal, only to find my flight delayed by another 13 hours to 6PM on the 29. I attempted to rebook, but United refused, despite allowing other passengers to get flights to the same destination. I also asked to use another airline, as customers in front and behind me got to rebook to American Airlines, this was also refused. United claimed a flight to LAX was cancelled, and I was unable to book it, only for me to find a person behind me in line was booked to that flight. Again, United refused to honor any compensation for my 28 hour delay. Eventually, I was able to book an American flight, after three hours of arguing with United.
It should be noted, they allowed all the white people to book new flights, but refused me, a Korean. Not saying it was discrimination, per say, but it was a strange turn of events, especially in light of the 2017 case.
Don't fly united ever again. Instead, fly their rivals. Just like my aunt hated KLM so she had to fly through Turkish Air Lines
Now that there’s direct flights to Taiwan on EVA air, we use them. United making my 72 year-old mom wait for 16 hours at LAX with no meal vouchers and constant (unannounced) gate changes was completely unacceptable. My mom was on the phone with me while I was online checking her flight status and telling her what gate to go to. I hope they go out of business. They suck.
Jacob Riley
Sorry about that!
Now they need our money to bail out!!??
Total bullshit!!!
You had me until you decided to put your race into it. I’ve had similar instances and while i am African American. I would never think of a business doing things like that to you because of your race. Things like this happen everyday it is ultimately up to the airline to compensate you for your time. This was unfortunate for you and i apologize that happened but just think of the factors that could have possibly delayed/cancelled your flight.
The moment when he said that they were harming pets, I started hating them
@No Ye why
@No Ye shut up animal abusing karen
@No Ye but DOGE! is right
Yes they are very dangerous for you DOGE!
Moral of the story:
When you can, fly Delta!
They killed a puppy.
(John Wick has entered the chat)
They've actually killed more pets than that.
Jeff Jacobson They also killed a bunny
@@thelittleredhairedgirlfrom6527 they also killed kenny
But they didn't kill Jeffrey Epstein.
Apparently they once made a woman flush her pet hamster down the toilet.
So the woman was planning her flight, and she asked customer support if it was ok for her to bring her hamster on the plane, and they said that it was perfectly fine. But then, once she got on the plane, an employee told her that the hamster wasn't allowed and that she either needs to release the hamster into the wild, flush it down the toilet, or miss her flight. So she had to flush it.
United Airlines:
Come for the travel
Stay because the air Marshall knocked you out
Wasn't even an Air Marshal. It was a Airport Police Officer that didn't like his job. The guy even blamed United Airlines for not training him.
It was a Chicago Airport Police department member, not an air marshall.
Alexis Valdovinos Harrison La time traveler Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from Republic airlines not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!
@@mirzaahmed6589 yeah and the only thing that kept the pax from pulling him and his compadres off the poor Dr. and then proceeding to beat the brakes off of the pigs,was the fear of hard Federal time at Leavenworth if they had done so! Some fearsome federal one at the FAA would have called it "interference with a flight or cabin crew"when actually it would have only been interference with LEO's!
Fucking pigs!
@Stinger Grail maybe, friend,it is time to take our freedom back from those who stole it. When we allowed the government to act to protect us after 9/11,we never said they could abrogate our rights!But they did so anyway! I'm proud to be an American,but I'm not proud of what our government has gotten away with!🤢🤮
Dude, don't defend the employees. They're just as responsible for their bad behavior as their bosses are.
Not at all most of the employees do care about there jobs and work there hardest to get plane there safely and on time
@Sky Honkler you say I know nothing about the airline industry, look at my profile picture. Unless you your self work for the airline industry that is the biggest BS statement you have said.
You gotta love tough guy commenters hiding behind racist caricatures
@@kennyb-17pilot77 But do they care about the people on those planes? If so, what would you chalk up the three incidents in this video to?
again there are bad people in the world that do infiltrate all sorts of companies but that still does not mean that the company as a whole is a bad company
Suddenly, my father suddenly shifting all of his flights to Delta makes sense.
Your father made a wise decision.
No way, lol!
Idk if Delta is any better. At least in how they work their employees
Me, too!
I’ve flown United all my life and have never had a bad flight with them..
I used to fly Continental and was on the last Continental flight to HNL from DFW before the merger with United. I loved Continental. But for months after the merger, I could tell which airline the attendants worked for before the merger. Former Continental employees were friendly and helpful. The old United hands almost seemed to despise their customers. Your mileage may vary, but that was my experience. One thing is for sure, despite the old attendant's speech of "We appreciate you have a choice when traveling", you really don't anymore. And the airlines know it. I despise flying anymore. It is more an endurance race than a travel adventure anymore regardless of carrier. Flying is my last resort.
Yep, we all loved Continental.... very sad 😢
You either die a hero, or you live long enough to see yourself become the villain.
As a former Continental Airlines employee I agree with this (Proud to be an "Ex-Con"). United needs to read "From Worst to First" again.
Try Emirates!
I flew them 6 years ago to Houston....no problems. Very surprised they made this list.
United flight attendants have been some of the nastiest people I have ever encountered in the course of a paid service. On a first class flight to Hawaii, they seemed to relish telling me I would not be getting a first class meal, because "you have fewer miles than anyone else in First Class." They also woke me up at the end of the flight by saying, "Where do you think you're going?!," because, being asleep, I was not deplaning. Like most true statements, here is one that is not very PC: the older ones are worse.
Yikes! That sucks!
SteamPunk Older Ones Tend To Be Stuck In Their Ways.
Sky Honkler Fair Point.
It’s because of the law and the union. Older, more senior flight attendants get the choicest jobs, international flights and first and biz class sections.
They aren’t selected because of their quality service and attitudes.
Seniority rules is not always good for the customer.... which is one reason why foreign carriers are so much better rated than US ones on international routes, especially for biz and 1st class...
I don't like the because they gave me the runaround when they left me in Denver. Watching the sunrise over the Rockies was pretty though.
Mrtfarrugia sunrise over the Rockies??? In Denver???? That’s quite impossible. I’ll let you really think about that you said.
@@Asianevermore He meant sunset; I'd let it pass.
@@sasshole8121 (L.M.A.O.)
Sorry I was really stressed out while I was there. I did see a sunset and a sunrise over some rock formation. 😁
Coming to this late, but over a decade ago I flew with a United Airlines employee on a Southwest flight. When I asked why she was on a Southwest flight and not United, she answered, “I may work for United, but I would never fly with them.” Stuck with me all these years later and I’ve never flown with United!
I flew United Airlines for the first time in my life in 2019 from Korea to the US. I was really scared to fly actually, not knowing what to expect from them. Thankfully, they didn't drag me out of my seat, nor damaged my luggage. Got back on time, however, the experience was a mediocre as I fly Delta Airlines often and they are my favorite airline.
Next time fly an Asian airline to or from Korea. The worst Asian airline is better than the best US airline.
@@MojaveDan Unfortunately active military coming from overseas to the US are required to fly on US carriers. One reason is if they're traveling on duty, by federal law they cannot be bumped off a flight.
I love Alaska airlines i just wish they were a bigger airlines that fly international
If you flew to Korea on anything other than Korean Airlines, you're doing it wrong.
@@andrewbuhman1066 KA and DL are on par. They are ckose partners and I have flown with both of them to Korea. I recommend them both.
When searching for flights United doesn't even cross my mind.....ever.
only reason I ever flew United is because the little town some of my family lifted in only had a small airport with a single terminal, with a single gate, running a single airline, to only two locations... .and that airline was (you guessed it) United.
Since then, we endure a three hour drive to a larger city to fly American Airlines instead, and have been all the happier for it.
Thanks for supporting AA K1productions.
It usually doesn’t cross people’s mind because most people can’t afford United. They rather pay less on a budget airline yet expect more better service. That’s where people are idiots. You get what you pay for. Stop bitching about spirit or frontier when you payed $90 for a ticket
I've never had a bad experience with United Airlines. But I also never broke any rules or had high expectations of luxury service. I only expected to arrive safely to my destination.
I’d rather fly a rickety crop duster biplane piloted by a drunk farmer/pesticide sprayer than to fly United. Hell, I’d rather fly with “Goofy’s Flight School”.
Being a pilot myself, i laughed & clicked immediately when i saw this title
I have never had a female pilot for a commercial flight. Why is that?
Will you marry me
geznicks simp!
How many hours is in your Journal log?
free_at_last they are a small part of the aviation industry. About 5% i think.
Trying to fly with UAL with a gun is an absolute nightmare.
Edit-USA Today isn't exactly well-loved either. Pot, meet kettle.
At my cargo airline we traveled UA frequently for positioning and deadheading. Our slogan for them was, "Fly Untied Airlines ...We're not happy until you're not happy".
Are you saying United airlines are good because they are not
Kappa
@@capcoder2509 no, it says that United airlines becomes happy when the customer becomes unhappy
🤣🤣🤣 I laughed for minutes. Thanks.
When you fly them, isnt that thanks to free passes? Just checking.
United Airlines: Fly the Unfriendly Skies
United Airline: "Look, we know you're not happy. We're not happy about it either. But if we both shut up and try to get this done we'll not have to deal with each other as much, okay?"
My family used to fly on United for every trip. We stopped after the dog's story.
United Airlines: a hedge fund that will occasional fly an airplane.
That's every big corporation.
(The aviation industry doing horribly)
Company Man: "Hm let's take a look at what's on the schedule, shall we?
*First Item:*
United sweats in the corner
Boeing: Uhh, United, you can go before me
Can everyone stop doing that fake script thing? It's really tired.
Delta, despite their problems, is still by far the superior airlines in the US.
i agree
No
Native 44 In terms of economy class.. Yes.. But I’m terms of first and business that title goes to United and there amazing Polaris business class!
Anakin Skywalker eh I’d rather take a Delta One suite over Polaris any day. The Polaris lounges though are great.
Yes, I'd say in terms of my overall happiness Delta is near the top, and "happiness-adjusted-for-what-I-paid-for" they are still in the same high tier as Southwest.
I had four recent flights with United that were mostly cross country and I thought their service was exceptional, kind and went beyond my expectations and hopes.
They have a new CEO and a new focus on best customer experience.
Right, I fly with united all the time and I have no problems🤷🏼♀️
They're in the middle of a turnaround plan by their new CEO.
@markzalass have you ever had ms mi mi she's an Amazing flight attendant
I'd accept a drink from Bill Cosby before getting on a United flight.
At least,he wouldn't beat you up afterwards!! Lol
Dude, shut up. I've been on countless United flights and never had issues. The probability of something actually happening is quite low.
Their prices compared to other airlines make up for whatever tiny risk is there.
That said, I'm just as mad at the passengers for not stepping in with the puppy incident as the employees.
@@nahor88 Why are you so upset?
@@nahor88 so it's uncommon just because it didn't happen to you? Makes sense
hey, he'll drink with you too if it makes you feel better
he even asks
I haven't flown United since the "United Breaks Guitars" incident. The Doctor being beat up really set the cement.
Since I enjoyed Continental Airlines, I've had a soft spot for United as well post merger and I've had nice experiences flying with them internationally and domestically so United now I feel like has been getting better than they were a couple years ago
On a trip to Hawaii, I decided to fly “First Class” on United just to “splurge” a little. What a big mistake!
*Flight attendant greeted me by saying, “So, you decided to fly the tacky airline today ugh?”
*Tuna sandwich for lunch.....other options were not available due to a food service “error”.
*In flight video entertainment also not available. The system had developed some “glitches “.
This is so typical of this airline (as I have learned the hard way after many United Flights following this flight to Hawaii.) Never again, United....never.
I actually live in Hawaii 😂
Only take United when there's no other way.
Stop lying!!! They never serve Tuna on any of their flights..Hawaii is considered a leisure flight just like any destination to Cancun!! If you had Tuna it was over 12 yrs ago when they gave you that type sandwich in Coach...
TydaFly It was over 12 years ago, and it WAS a Tuna Sandwich with a fruit plate. WHY would I lie about a thing like that?
Continental folks. United got absorbed and is name only.
“Airplane food, what’s up with that.”
And what's the deal with airline peanuts?!?!
@Dewaldt You're serious and not just pulling our legs?
@Dewaldt Interesting, I never knew that. Good to know.
I freaking LOVE airplane food
@Artoria Pendragon For me, Ana has best food, As for Korean airlines, I actuallt prefer Asiana's food over Korean Air's imo.
I've flown with United twice.The staff at LAX was extremely rude. Self-checkin was required, there were enough employees and check-in was about to close but all of them refused to help. The second time I flew from Tokyo to Lima with a layover in Houston. I was very confused about whether I should pick up my suitcase and check it in again. I asked ten employees and everyone told me something different. When I arrived in Lima, my bag was not there and it took one week to get it back.
Both times, the flights were hopelessly overbooked and I had to run to be assigned a seat so I wouldn't get kicked off the flight.
Whenever I fly United internationally, some how, my luggage gets put some where completely different. It sucks. Sometimes, I have to go out and buy more clothes because they put my luggage somewhere I don’t know. I hate them.
Then dont fly them problem solved
@@cubeguy5873 they're the cheapest one internationally. I flight to Mexico often, they are way cheaper than Delta (Delta is my favorite)
That sucks.. I do recommend storing some clothes in the bag you take to the plane. I have done it many times, no luggage is ever missing (I fly on Finnair) but it is good to be prepared!
Borrow clothes from Denny.
They're a large part of the airline market. When you combine that knowledge with the Customer satisfaction index, you can deduce that they're actually bringing the index down. In other words, their customer service is worse than what the graph already indicates.
Good call.
Very good observation Zach.
2021 video. "The great crash of 2020. What happened?"
a man ate a bat
China
Literally today, I missed my second leg of my trip because of a "technical" problem, resulting in an hour and half delay. Now I had to wait 11 hours for another flight. Not flying with them ever again.
Hope you cover EA.