Why US Airlines Suck

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  • เผยแพร่เมื่อ 28 ก.ย. 2024
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ความคิดเห็น • 1.6K

  • @NonstopDan
    @NonstopDan  3 ปีที่แล้ว +88

    Check out Rosetta Stone limited-time deals thru March 31: rosettastone.com/nonstopdanyt

    • @info328
      @info328 3 ปีที่แล้ว +4

      @Nonstop Dan
      @Turkish airlines
      Can you please correct your video with Turkish Airlines .Turkish Airlines is not a Middle Eastern Airline company cause Turkey Is not Middle East but `Eastern Europe` Geographically and Turkish Airlines has the best youngest (avarage Turnaround of the planes 8-9 years old) Fleet of Europe outside the EU Community . Its considered an insult to the Turks describing as ` Middle Eastern ` that we are not th-cam.com/video/Z__sAwi55G8/w-d-xo.html

    • @SkywalkerWroc
      @SkywalkerWroc 3 ปีที่แล้ว +2

      @Nonstop Dan
      I wonder what's your opinion about US vs European airlines?

    • @itstomatogear6806
      @itstomatogear6806 3 ปีที่แล้ว +1

      Wow.

    • @dr.science4522
      @dr.science4522 3 ปีที่แล้ว

      Dan I love your efforts!

    • @sohobrad9554
      @sohobrad9554 3 ปีที่แล้ว +1

      @@info328 Geographically and culturally you are correct. For functional purposes, however, Turkish plays on the same pitch as the Gulf guys.

  • @ktjmitchell7722
    @ktjmitchell7722 3 ปีที่แล้ว +1187

    Spirit, Froniter, and Allegiant: "Oh, you ain't seen nothing yet"

    • @NonstopDan
      @NonstopDan  3 ปีที่แล้ว +157

      😂😂😂

    • @melbourneaviation1157
      @melbourneaviation1157 3 ปีที่แล้ว +21

      And American

    • @Speedster___
      @Speedster___ 3 ปีที่แล้ว +35

      @@NonstopDan would you do a video on southwest?

    • @isaacmckissick1068
      @isaacmckissick1068 3 ปีที่แล้ว +18

      @@Speedster___ He better. My favorite US airline

    • @harrisonofcolorado8886
      @harrisonofcolorado8886 3 ปีที่แล้ว +9

      I've been on Frontier a few times. And I find your comment hilarious!

  • @colinjosling2108
    @colinjosling2108 3 ปีที่แล้ว +149

    Great American airline quality collapsed when Pan Am and TWA went bust

    • @brandonm30
      @brandonm30 3 ปีที่แล้ว +6

      100% agree.

    • @PauloGaetathe_original
      @PauloGaetathe_original 3 ปีที่แล้ว +2

      There was also Braniff international, it was a great experience to fly with them.

    • @Kwippy
      @Kwippy 3 ปีที่แล้ว +3

      I once flew Pan Am (yes I'm old), it was like boarding a bus. The steward/esses job was mainly to throw packets of peanuts at the passenger.

    • @jamesashe9547
      @jamesashe9547 3 ปีที่แล้ว

      100% Facts

    • @cchris874
      @cchris874 2 ปีที่แล้ว +4

      @@jamesashe9547
      It got worse before that. Pan Am was very average towards the end. TWA in 2000 was just as bad. In my experience, TWA crews had a terrible attitude in later years. The breakdown was gradual across all the US Airlines. In the early 70s AA United and Continental all put coach lounges in their planes, they all had similar products, and all were better than today.

  • @dianeschroeder3980
    @dianeschroeder3980 3 ปีที่แล้ว +108

    Ever since Covid and AA furloughed all the younger flight attendants I had some awful service by senior flight attendants. The only way to avoid this is to fly first class in order to be treated like a human. You can forget it if you’re in the back of the plane. Thanks for explaining why this happens in the US. I never knew why but it makes perfect sense. Great video as always Dan!❤️👍✈️

    • @AUniqueHandleName444
      @AUniqueHandleName444 3 ปีที่แล้ว +10

      I flew first class on united during the pandemic, and the service was so shit. The flight attendant was clearly forcing herself to pretend she cared.

    • @kimjong-il1547
      @kimjong-il1547 3 ปีที่แล้ว +4

      I have flown first class on United from Houston to San Diego. It was okay and flight attendants were nice. It was nothing compared from when I flew first class on United from Kona, Hawaii to Los Angeles pre COVID. I have never had bad service with united

    • @tonyde52
      @tonyde52 ปีที่แล้ว +1

      @@AUniqueHandleName444 You have NO IDEA what SHE might have been going through at that time.

    • @winthrop2005
      @winthrop2005 2 หลายเดือนก่อน

      First class is the only way I fly, period. I often joke that "I don't want to be among the commoners", but it's true. People with manners and good public behavior (GPB) are usually in first class, which is where I want to be. No offense to anyone who cannot meet the criteria. I don't expect a "royal" treatment in the 1st zone, I just expect to be separated from the others who not pleasant.

  • @latenightthinker4737
    @latenightthinker4737 3 ปีที่แล้ว +57

    I think that even when I become a pilot I'll still have a million times more respect for the flight attendants than pilots. They gotta deal with so much shit that's not their fault. I've flown around the world and I've observed that American passengers are the worst to deal with, it's no wonder why the cabin crew is so miserable

    • @ChineduOpara
      @ChineduOpara 2 ปีที่แล้ว

      The dUSA is *wonderful* for opportunities, making money, white collar crime, and shopping. But socially and culturally, we've always been Absolutely The Worst.

    • @johnleone1996
      @johnleone1996 ปีที่แล้ว +5

      I feel like only a select few American passengers are bad like the ones you see in the news. I've only ever seen someone act shitty once. But I still give huge props to the flight attendants for taking care of their passengers

    • @jimmy-rm3cl
      @jimmy-rm3cl ปีที่แล้ว

      Yeah they are paying the money for a crappt monopoly service backed by the government.

  • @AdamMachYT
    @AdamMachYT 3 ปีที่แล้ว +279

    Dan, i am so proud of your new work. I really learned a lot from your last videos. Keep going!

    • @Yomesto
      @Yomesto 3 ปีที่แล้ว +4

      i thought for a second it said 'i am proud of your new york'

    • @AtomicMilitary
      @AtomicMilitary 3 ปีที่แล้ว

      Stop helping him insult our favorite airlines🤬

    • @Yomesto
      @Yomesto 3 ปีที่แล้ว +1

      @@AtomicMilitary he is right tho

  • @tjsynkral
    @tjsynkral 3 ปีที่แล้ว +34

    Dude I would be first in line for the long haul flight on a 1950's 707 with original seats.

    • @brmnyc
      @brmnyc 3 ปีที่แล้ว

      Here here! And 34"-36" seat pitch.

    • @redenginner
      @redenginner 3 ปีที่แล้ว +2

      brmnyc Yeah the old planes had more leg room because that was the days before eco class was backpain class.

  • @juliannathan2579
    @juliannathan2579 3 ปีที่แล้ว +649

    People who live in JetBlue hubs: “we are so lucky”

    • @moadotexe
      @moadotexe 3 ปีที่แล้ว +34

      Literally NYC

    • @cl1711
      @cl1711 3 ปีที่แล้ว +51

      Yeah, I live in Boston and take JetBlue very often

    • @United1158
      @United1158 3 ปีที่แล้ว +3

      LA proud

    • @Kaipeternicolas
      @Kaipeternicolas 3 ปีที่แล้ว +18

      Ya and they took LGB away :(

    • @poggorseal2726
      @poggorseal2726 3 ปีที่แล้ว +45

      Alaska hubs: "Well west coast is definitely the best coast"

  • @corslight
    @corslight 3 ปีที่แล้ว +118

    4:00 “their covid policies are among the best in the world”
    *shows clip of people cleaning plane without masks*

    • @kimpretzel4485
      @kimpretzel4485 3 ปีที่แล้ว +7

      *"THEY HAD US IN THE FIRST HALF, NOT GONNA LIE" *

    • @kvisser26games25
      @kvisser26games25 3 ปีที่แล้ว +1

      Oh the irony...

    • @connorml
      @connorml 3 ปีที่แล้ว +9

      that's probably a pre-COVID clip

    • @AmericanRoads
      @AmericanRoads 3 ปีที่แล้ว +6

      That footage was probably purposefully shown to expose a mask karen in the comment section.

    • @christopherhand4836
      @christopherhand4836 3 ปีที่แล้ว

      Covid 😂😂😂😂😂

  • @Amtran727
    @Amtran727 3 ปีที่แล้ว +9

    Great video Dan! I'm in the US and worked as a flight attendant for 4 years. The airline I flew for is no longer around, but we actually had a purser on every flight. we called them Seniors. They had special training and received a higher pay scale and that position was a promotion from the regular flight attendant level.. You are correct, AA, DL and UA don't have that position, at least on domestic flights.

    • @allsportscomps6896
      @allsportscomps6896 ปีที่แล้ว

      Delta is a really good airline hes over exaggerating

  • @freddytang2128
    @freddytang2128 3 ปีที่แล้ว +162

    As an Asian Canadian I feel like US infrastructure are pretty outdated and inefficient to begin with, compared to Asia and even Canada

    • @ryanstartsgaming2135
      @ryanstartsgaming2135 3 ปีที่แล้ว +3

      I agree

    • @Racko.
      @Racko. 3 ปีที่แล้ว +12

      They choose to keep the outdated infrastructure. They can clearly upgrade if they wanted to but choose not to because airlines rather focus on profit

    • @anthonyzheng7274
      @anthonyzheng7274 3 ปีที่แล้ว +2

      Improving anything would require the companies to dig into their profits, which is a no-no.

    • @hmdwgf
      @hmdwgf 3 ปีที่แล้ว

      It is, for the most part. Even though NYC is rebuilding its airports and Boston Airport is expanding, most airports here need to be rebuilt as far down as Miami and as far west as Seattle.

    • @KanyeTheGayFish69
      @KanyeTheGayFish69 3 ปีที่แล้ว +4

      Well Canadians always hate the us anyway so I guess that makes sense

  • @ianhamilton396
    @ianhamilton396 3 ปีที่แล้ว +13

    Really great and accurate. You touched on it, however, management at these airlines simply don't care. If you're at or near the top and don't care, what should one expect as the employee chain trickles on-board. U.S. carriers used 9/11 to deliberately dumb-down the operations, while necessary for a few years, the industry recovered with lighting speed in terms of demand, yet, they left the cost-cutting in tact where the accountants run the show (counting lettuce leaves for example). You didn't touch upon how all North American airlines, and the Unions, in rare unanimity fought hard to prevent the G-3 landing and gate rights. They lost of course like a little kid screaming for territorial rights to a sandbox.
    A Story - friend of mine worked for United. She was new, young, enthusiastic, great attitude and worked her tail-off. After a couple of years she happened to be working the front of the bus, and taking care of a very wealthy individual who was flying commercial because his own jet had a last minute mechanical and he needed to be somewhere. To make a long story shorter, wealthy dude noticed how hard she worked and how pleasant an individual she was, she's now going on 9-years private. Getting paid 30% more on a fixed salary (no waiting for the door to be shut), plus living expenses. I doubt she will ever fly commercial again and proof, in my opinion, how the unions foster and promote the division between crew and pax.
    My friend told me that she always wanted to treat a pax they way she would want to be treated if sitting in 32-B herself. Wealthy dude overheard her explaining this to another pax and gave her his pilot's phone number.
    Now she takes care of 'guests'.

    • @MarK-ro3vl
      @MarK-ro3vl 2 ปีที่แล้ว +1

      I’m happy that her hard work was rewarded

  • @sunoolee9467
    @sunoolee9467 3 ปีที่แล้ว +48

    JetBlue is pretty good though

    • @KK-zr9go
      @KK-zr9go 3 ปีที่แล้ว +7

      JetBlue seems like any budget airline in Middle East. do not let me start with 5 stars hotels in United States.

    • @karamsaviation2813
      @karamsaviation2813 3 ปีที่แล้ว

      He was talking about the three big airlines

    • @issacjones4237
      @issacjones4237 3 ปีที่แล้ว

      @@KK-zr9go jetblue j blows any other airline out of the water

    • @t.3465
      @t.3465 3 ปีที่แล้ว

      @@issacjones4237 any other US airline out of the water

  • @Driesking
    @Driesking 3 ปีที่แล้ว +10

    I flew with Delta once to New York (from Brussels) and it was actually very nice and the staff was very friendly

  • @sneakprev1984
    @sneakprev1984 3 ปีที่แล้ว +10

    happened to me once: booked a flight from chicago to frankfurt on lufhansa, the flight was operated by united... there really was a difference there...

  • @daleschreyer1161
    @daleschreyer1161 3 ปีที่แล้ว +9

    Very informative Dan... I remember talking to a flight crew on JAL when I used to fly them regularly... they told me that you could end up working international first class on your first day of work. Everyone gets to do a bit of everything.

  • @cobyexplanes
    @cobyexplanes 3 ปีที่แล้ว +19

    Hey Dan! Great video ;)

    • @notbillnye8536
      @notbillnye8536 3 ปีที่แล้ว +2

      Yooooo my 2 favorite youtubers!!!!

    • @planeshane9193
      @planeshane9193 3 ปีที่แล้ว

      Wow talk about a absolutely amazing duo, can't wait to see your part Coby

  • @zoebells767
    @zoebells767 3 ปีที่แล้ว +21

    US Airlines do have pursers tho. Its just not as perstige or noticable as international carriers.

    • @carriemcclure7253
      @carriemcclure7253 3 ปีที่แล้ว +2

      He should really know that.

    • @avesraggiana
      @avesraggiana 3 ปีที่แล้ว +3

      @Leyla Kohley. They do, but they really don’t. All US airline pursers do is what Dan said - make all the announcements and ensure that all the exits are armed/disarmed. That’s it. US pursers don’t do a tenth of what foreign airline pursers do.

  • @zacharynascimento3921
    @zacharynascimento3921 3 ปีที่แล้ว +47

    Three words: Airline Deregulation Act

    • @soravulpis96
      @soravulpis96 3 ปีที่แล้ว +17

      Every other major aviation market has deregulated. The US is not alone in this regard. Going back to tightly regulated airlines would make things better, but it would no doubt increase prices and limit choice.

    • @rosbar4752
      @rosbar4752 3 ปีที่แล้ว +1

      You hit it on the nose!!

    • @titanicman9329
      @titanicman9329 3 ปีที่แล้ว +1

      It made sense back in the 70s under the Carter administration, besides...it was apart of the growing trend that would become neoliberalism at the time...
      Now, I'm not saying it is good now, but given the time back then, it sure seemed like a good way to possibly help eliminate stagflation.

    • @hogbone7
      @hogbone7 3 หลายเดือนก่อน

      ​@titanicman9329 it definitely wasn't "apart", but it was "a part"!

  • @dorianplayerone
    @dorianplayerone ปีที่แล้ว +2

    14:14 my grandma worked for delta from 1973 to 2020.

  • @Kruxere
    @Kruxere 3 ปีที่แล้ว +10

    Actually some US Airlines do have pursers that are actually over the other flight attendants.

  • @frankbruun2572
    @frankbruun2572 2 ปีที่แล้ว +3

    Great video Dan, me and my wife are going to the Seychelles in december. Flying with QR and for the first time with A 350 (Q Suites).
    We have on numerous occations travelled with Emirates, Qatar and Singapore Airlines in businessclass. They all have similar standards and provide impeccaple service. It makes the whole experience something to remember.

  • @SusanS777
    @SusanS777 3 ปีที่แล้ว +18

    Vietnam will be my first choice when I travel again

    • @julosx
      @julosx 3 ปีที่แล้ว

      It will be mine too (my GF lives there) but we'll have to wait, believe me., before we can board any flight to Hanoi or HCMC. The news so far are less than great.

    • @henrikaleksandernilsen6388
      @henrikaleksandernilsen6388 3 ปีที่แล้ว

      @@julosx I feel you, buddy! I haven't seen my GF for over a year! And we still don't even know when we'll see each other again.

  • @dr.science4522
    @dr.science4522 3 ปีที่แล้ว +12

    I like United! I flew that airline for 5 years! Their are some problems with the cabin crew! But so far I loved it.

    • @shriramvenu
      @shriramvenu 3 ปีที่แล้ว +2

      worst airline imho. thats why they tend to have the cheapest international flights of the big 3 because they are that bad.

    • @abhirammadhu2973
      @abhirammadhu2973 3 ปีที่แล้ว +3

      @@shriramvenu Cheap tickets is what most people want.

  • @mylesdias8453
    @mylesdias8453 3 ปีที่แล้ว +3

    1. So happy to see you collaborating with Coby!! I've followed both of you for a while and it feels great that you two now have a working relationship!
    2. I'd love to travel to Auckland, NZ. My home is Boston, US.

  • @tristangamz2679
    @tristangamz2679 2 ปีที่แล้ว +2

    I’ve flown 15hr 30min from Singapore to scan Francisco in economy on United also know as hell

  • @digimanga
    @digimanga 3 ปีที่แล้ว +4

    The three legacy carriers not serving as ambassadors for their nations, and instead for their shareholders is one reason I would argue they infact perfectly represent all that is the USA. Offering the worst product they can possibly get away with and scooping up all the profits for themselves only to serve their shareholders.

  • @Free2bMe
    @Free2bMe 3 ปีที่แล้ว +3

    A good point to make is how the two existing union airlines of today ( American & United ) create an “us vs. them” culture with their cabin crew members. I was a high ranking frequent flier at Continental Airlines that was also union but the culture of their cabin crew was not antagonistic with management at the time. In fact they really loved their former CEO, Gordon Bethune, who made them industry leaders in customer service. Fast forward to what became of them; they are now United. United has had a toxic cabin crew culture since at least the 80s and their cabin union has focused on growth with other carriers ....not quality among their personal. It shows glaringly. Those great customer service crew members from Continental were ground down to their least common denominator when combined with United crews and the result is what we endure today.

  • @viz8746
    @viz8746 2 ปีที่แล้ว +2

    It’s true : EVERY SINGLE US AIRLINES is a sad and pathetic excuse of a flying experience. The best airlines are from the Far East (Thai, Singapore, Japan etc.) and Middle East (Emirates, Etihad, Qatar Airways etc.); only a few European Airlines like Swiss Air, KLM, Lufthansa, and possibly British Airways make the grade. Most airline travel is a pain these days. Not like in the 80s and 90s. Things really started going downhill after the 90s.

  • @tylermills7125
    @tylermills7125 3 ปีที่แล้ว +5

    Awesome video, Dan. Hoping a future video covers the impact of the Airline Deregulation Act of 1978, as that certainly plays a big role even now in how US airlines compete across the globe.

    • @cariemorgangraff4829
      @cariemorgangraff4829 2 ปีที่แล้ว

      Yes that I understood was a big reason the service went down.m

  • @lapuissance7488
    @lapuissance7488 3 ปีที่แล้ว +3

    AA, DL, UA: we’ll provide poor service for lots of money.
    Spirit Airline: Hold my beer!!

    • @Cal90208
      @Cal90208 3 ปีที่แล้ว

      I thought spirit crews were generally really good

  • @johndunn7353
    @johndunn7353 3 ปีที่แล้ว +1

    I was fortunate enough to fly Pam Am to Asia several times before their financial problems began ! They were wonderful ...
    When United purchased the routing to Asia, many of the Pam Am "ladies" went over to United. You could watch them in the cabins and instantly pick out the previous PA ladies ..They were kind and bent over backwards to take care of you ! PA sent me a free Business class ticket anywhere in the Caribbean to thank me of my business !

  • @alexanderboulton2123
    @alexanderboulton2123 3 ปีที่แล้ว +3

    Southwest and Delta are cool, I accept them
    Also JetBlue and Sun Country are acceptable

  • @user-ho9rf7oo2u
    @user-ho9rf7oo2u 3 ปีที่แล้ว +1

    Hi, I work at Air NZ and just wanted to say we flew to london via L.A for 36 years not "a while". cheers.

    • @ManJayCA
      @ManJayCA 3 ปีที่แล้ว

      I miss NZ LAX-LHR. I traveled it all the time... loved the innovative business class and premium economy cabins and the FANTASTIC LHR crews that NZ often had on these flights. My favorite was the 747. And, the LAX transit for through passengers at LAX was quite fast and efficient when NZ moved to Tom Bradley International Terminal. I know many many Kiwis that loved the NZ 1/2 flight because of the convenience, and timing. The short break in LA, even having to go through immigration was quite well choreographed and not difficult.

  • @seektruth5750
    @seektruth5750 3 ปีที่แล้ว +3

    This is true, I had flown Qatar Airways , it was like flying in a dream, the service, WiFi, and movies were on point, then I got to the US and flew United and wowww, it was like flying in a shack, couldn’t, cold, hardly served, bad WiFi, movie selection wasn’t impressive, the turbulence was hectic, dunno if that is cos of the weather or just that the plane sucks itself but I couldn’t wait to get off

  • @rendafranker7088
    @rendafranker7088 3 ปีที่แล้ว +6

    Qatar is state owned. So is Emirates. They get discount fuel, free airplanes etc. So are many other middle eastern airlines..US airlines are not owned by the US govt. US airlines can't financially compete in the same markets. In flight coordinators plan the service especially
    on international flights and every international flight has a group briefing.

  • @franklinsternberg4528
    @franklinsternberg4528 2 ปีที่แล้ว +1

    Living in Brazil and having traveled extensively for over 40 years, I adopted for myself the following: if avoidable, I do not use any American airline, even in Business Class. Service is appalling in general, and the crew acts as though they wish not to be disturbed at any moment, not even for a glass of water. Secondly, if I have to go to the Far East or Africa, I go through Europe or the Middle East. I do ha e a visa waiver for the US. But going to China via the USA turns out to be a long flight in total (even not bothering for a connecting flight). The American flagships have a long time ago lost any "charm". It died with Pan American and is well buried with it.

  • @brianstm5828
    @brianstm5828 3 ปีที่แล้ว +5

    COVID Dan = Wendover Productions haha. Love them both

  • @meagannewlin5388
    @meagannewlin5388 3 ปีที่แล้ว +1

    I always fly southwest when I can. The base fares are good and with all the freebies it ends up being a lot cheaper than the other airlines. Also all the cabins on southwest, in my experience, are exactly the same. Comfortable enough seats and you can get free movies on their app, no need for screens. I have flown delta and one time the cabin was great but the other time the cabin was absolutely TERRIBLE. Like super uncomfortable seats and no room. Also the southwest flight attendants give good service while not being overbearing. Southwest isnt perfect but I like that you can choose your seat, you get freebies, and for domestic flights, its a good balance of comfort and savings

  • @michellesellinger578
    @michellesellinger578 3 ปีที่แล้ว +5

    Only US Airline l fly is Southwest but l stopped flying in 2017 l prefer to drive to where l need to go.

  • @xnyrage
    @xnyrage 3 ปีที่แล้ว +2

    Your last video about Middle Eastern hub systems was beautifully done. I love how you approached this one too. I am a top tier elite on one of these US carriers and the disappointment is palpable. Keep up the good work.

  • @stumacgregor2548
    @stumacgregor2548 3 ปีที่แล้ว +2

    Most flights in the USA are flown by small cabin crews of 4 or less, so the hierarchy and accountability comparisons to foreign carriers doesn’t really apply

  • @ohcliff1030
    @ohcliff1030 3 ปีที่แล้ว

    I’ve had mostly good experiences on domestic flights in the U.S. The one situation that was bad was when the airline my assigned seat to someone else, with no warning! I booked my flight and chose my seat online, 6 weeks before travel. I took a hard copy of my itinerary, which showed my chosen and approved seat assignment. I checked in 2 + hours for my flight at the ticket counter where my info was verified and so on. I checked in at the boarding gate with no problem, and NO MENTION of a seat assignment change. I go to my seat and settle in, only to have someone tell me I’m in THEIR seat, and they demand I move. After making sure I was indeed in the right seat, things got worse. A FA was called over to help. I showed her my itinerary hard copy with my approved seat assignment dated 6 weeks previously. I was told that I had to move because my seat had been GIVEN to an older couple so they could sit together! I chose my seat to accommodate my being physically challenged (last aisle seat at the rear, next to restroom). I didn’t want to split up the cute old pair, but I had needs too and I felt that I was being displaced unfairly. I got moved to another aisle seat in the middle of the plane, but I was not happy. How can they get away with making such last minute changes at travelers’ expenses?

  • @ghytseries5101
    @ghytseries5101 2 ปีที่แล้ว +1

    Wow, this makes me proud as an Indonesian because my country's flagship airline, Garuda Indonesia is Five Stars like Singapore Airlines and Qatar Airways (Courtesy of the Competition for Customer Service.)

  • @ChrisPolg
    @ChrisPolg 3 ปีที่แล้ว +3

    As an Airline employee, this is very true

  • @philmcgrane6197
    @philmcgrane6197 3 ปีที่แล้ว +2

    Dan. Very topical videos and your style is very good. You can go a long way to bringing sides together rectifying the situations. Just needs open, positive minds. Well done!

  • @Executive757
    @Executive757 3 ปีที่แล้ว +2

    Meanwhile in 2017:
    *Divided Airlines: If we can't beat our competitors, we beat our customers*

  • @arkhamar7121
    @arkhamar7121 3 ปีที่แล้ว +1

    On a near 5hr flight from Los Angeles to Orlando on Delta in June 2021, we only had cookies/nuts and a beverage, and you had to pay for headsets....not sure if it was because airlines are still struggling/recovering after Covid 19.

  • @yasminbarry7941
    @yasminbarry7941 3 ปีที่แล้ว +3

    As usual, an outstanding video. Well researched, and very carefully put together. Still, , when I read vlogs from former Emirates, and Qatar employees, and what they have gone through, I sometimes want to cry, and I wonder how on earth people can be asked to work under such dreadful conditions.

  • @gdwllhtnng
    @gdwllhtnng ปีที่แล้ว +1

    The comparison has to be apples to apples. In other words: do not compare a domestic US flight to a foreign carrier's internationa flight. Instead, compare a domestic flight in the US with an intra-Europe flight on a similar plane and compare the product. And I would say that Delta's product is actually pretty good. I have flown ,Singapore, Air France, Korean, EVA, Emirates, JAL, China Airlines, KLM, Iberia, British Airways, Philippine Airlines, Aegean, Cathay Pacific...and I have experienced different cabins (First Class, Business Class, Premium Economy and Economy), and Delta's product is pretty good in each of those categories.

  • @michaelhiggins9791
    @michaelhiggins9791 2 ปีที่แล้ว +1

    Living in KS we have a ton of connections that are about 1 hour flight away. The amount of people that are uppity and demand “drink service” is mind boggling to me… it’s an hour flight!😒🙄

  • @harrybarodawala3588
    @harrybarodawala3588 3 ปีที่แล้ว +4

    15:00 May sound like a bad idea but a fix to this would be to put young flight attendants at first and business class with normal pay and experienced older ones for economy with higher pay to deal with more customers and due to their experience.

    • @bradley_Bradley
      @bradley_Bradley 3 ปีที่แล้ว +1

      Oh now be careful there Harry, that won’t fly because that would be age discrimination. Besides, it’s all about Seniority, not age

  • @Ladybassguitarplayer
    @Ladybassguitarplayer 3 ปีที่แล้ว +1

    Ugh, you are so right about this! Thanks for explaining why. I never knew why flying here, is so bad.

  • @ronaldboonstra4834
    @ronaldboonstra4834 3 ปีที่แล้ว +3

    Thanks for the vid. So true it is. When i have a choice i fly Asian, Middel east airlines....but from the Netherlands to the US you dont have much choice than the ones mentiod at the beginning of the video.

  • @matthewcheung7014
    @matthewcheung7014 3 ปีที่แล้ว +1

    I don’t know when I will actually be able to do this, but I would like to go to Hong King from Boston at some point. Any recommendations for best way to go?

    • @mrconfusion87
      @mrconfusion87 3 ปีที่แล้ว

      Doesn't Cathay ply that route?!

  • @juliannathan2579
    @juliannathan2579 3 ปีที่แล้ว +3

    You really need to review JetBlue retrofitted economy

  • @serenegrace2515
    @serenegrace2515 3 ปีที่แล้ว

    I cannot believe I'm here since like 50k... At some point along the line YT ceased to recomend your content on this account. And all the sudden we are here. Nothing more than ♥️♥️ to you Dan.

  • @chuckgranado3530
    @chuckgranado3530 3 ปีที่แล้ว +1

    Awesome info on US legacy carriers. Interestingly, US Deregulation in 1978 was to create competition and a better US air travel experience. Instead overtime, using predatory practices, 7 major carriers were eliminated from operation, along w many start ups. Where 3 or 4 major carriers might compete for customer loyalty, now only three compete; AA, UA, DL, and rarely in the same markets. It’s slim pickings when it comes to air travel in the US and quality of service is non existent. We created monopolies not competition.

  • @A-A-Ron_M
    @A-A-Ron_M 2 ปีที่แล้ว +2

    I would like to point out that you have entirely ignored Southwest Airlines. It is in the top 3 by passenger volume in the US. So, Delta, United, and American are not the only 3 major options.

  • @azan-183
    @azan-183 3 ปีที่แล้ว +3

    5:28 Lovely to see Dulles Airport, besides that, lovely video!
    Also, doesn't the UK also require visas to transfer because you have to go through the UK Border Control and re-check in?

    • @kolyan70
      @kolyan70 3 ปีที่แล้ว

      It’s been a while, but when I used to transfer no visas were required.

    • @azan-183
      @azan-183 3 ปีที่แล้ว

      @@kolyan70 mmmm, Yeah, now I'm pretty sure you need visas to transfer because you have to check in again.

  • @PascalGienger
    @PascalGienger ปีที่แล้ว

    Those "Joint Ventures" are the standard airline alliances which extends the network of reachable destinations. And United is not the only non Lufthansa group member in the SrarAlliance. Singapore Airlines is in that alliance too. I got already once a ticket from Hamburg to Singapore via Frankfurt.

  • @Ethan-um7cp
    @Ethan-um7cp 3 ปีที่แล้ว +2

    As someone who flys Alaskan, Hawaiian, Jet Blue, and Southwest for US domestic flights I found this reasoning strange.

  • @sheereenaali8448
    @sheereenaali8448 3 ปีที่แล้ว +3

    I Don't Really Care About Service. I Care About How Modern the Aircraft is or Not, Or How Safe It Is When Flying.

    • @WahabGoldsmith
      @WahabGoldsmith 3 ปีที่แล้ว

      They go hand in hand really. Airlines with better service also tend to spend more on newer planes and safety gadgets.

  • @derbagger22
    @derbagger22 3 ปีที่แล้ว +1

    I think you may be missing another reason. The US is a big place with many large airports and no restrictions (pre-Covid) to travel anywhere within. As flying became a necessity, low cost carriers abound. People's expectations of what it is to fly are very low. When I was short on money and needed to get to Florida the weekend after Thanksgiving, it was Frontier down and Spirit back. It was the only possible way. The atmosphere on those planes is disturbing, to me. It truly was cattle car and the people's attitudes matched that. I'm in my late 40s now but flew a lot over the 80s, 90s and 00s. Not so much now. But, my goodness, the culture on planes has changed. And the search for bottom dollar rates, even if using all the add-ons you need to fly is more, is what drives the American public in airline choice. Fewer and fewer people will pay more for better overall experience.

  • @adamjagger3263
    @adamjagger3263 3 ปีที่แล้ว +1

    As a flight attendant for a us airline, you hit the nail right on the head. Crews in the USA have zero oversight.
    I haven’t heard from a supervisor directly since I was hired 5 years ago. We just get general emails, or they come out and say hello to us on the airplane. But the only training or coaching we get, is our annual one day of training for faa safety stuff.
    Everything else is sent thru email, and let’s be real, only about 50% of my coworkers are reading the bulletins from corporate. So we aren’t even on the same page from one crew to the next

  • @gfrede1
    @gfrede1 3 ปีที่แล้ว +5

    “Hi Karens.” Ha! Love it!

  • @jaybro3946
    @jaybro3946 2 ปีที่แล้ว +1

    I wish someone from American airlines would watch this video and make some adjustments especially when it comes to service. American has awful service from the counter to the flight attendants. Lately my favorite is Alaska I've only flown them once but it was a great experience.

  • @Marylandbrony
    @Marylandbrony 3 ปีที่แล้ว +2

    Dan I would actually want to visit Berlin Germany and their is this TH-camr I want to visit that lives in Brandenburg. I live in Baltimore but willing to use D.C airports. What airline should I fly with?

  • @momeagle36
    @momeagle36 3 ปีที่แล้ว +1

    Hey Dan still hoping I can get to Spain one day that is my dream trip. Have you heard that the union for American airlines wants to completely abolish the beverage service on most American routes? not sure if this goes for other airlines as well but this is a subject worth exploring and vlogging about.

  • @bloodsucker2949
    @bloodsucker2949 3 ปีที่แล้ว +4

    I live in the u.s and I dont think there bad, I love flying and I think it is very comfortable.

  • @jjthomas2297
    @jjthomas2297 3 ปีที่แล้ว

    I am an engineer for one of the big 3, and let me tell you...you hit the nail on the head when it comes to the seniority issue. We have 20,000+ flight attendants and almost HALF are 30+ year people, and they take EVERYTHING. Every good flight, every hour of overtime, every good day off, every flight with a long layover..everything..and they are MILITANT about it. Also, they know that, short of slapping someone on camera they can't be fired due to the union. This means that the junior flight attendants quickly develop a feeling of despair that translates into lackluster service. FINALLY someone talks about this! I gotta tell you, I find some of your reviews a bit nitpicking...but for once SOMEONE is talking about what no one seems to want to talk about. Thank you, man!

    • @NonstopDan
      @NonstopDan  3 ปีที่แล้ว

      I’m glad to hear the video resonated with you, and it’s unfortunate that this is the case😩

  • @vraj1052
    @vraj1052 3 ปีที่แล้ว +3

    i wanna go on qatar though its always expensive :(

  • @Dexter037S4
    @Dexter037S4 3 ปีที่แล้ว +1

    Allegiant:
    Have you heard of ValuJet?
    Well, we're literally them!

  • @epicwolf
    @epicwolf 3 ปีที่แล้ว +2

    I always try to fly Jetblue or Alaskan airline whenever I can. Southwest to me is the best "budget" airline you can fly. I always try to avoid the big trinity of the devil as much as I can. But lets be honest here, i rathee fly those three airlines than fly Spirit, Frontier and Alligiant. I rather walk across the U.S from LA to Portland Main than fly those three. Delta, American and united aint as bad as you made it out to be.

  • @seyibbatope9408
    @seyibbatope9408 2 ปีที่แล้ว +1

    I avoid US Airlines on international travel and within the US Jetblue is the only airline appealing me. Great video

  • @reglabrum795
    @reglabrum795 3 หลายเดือนก่อน

    This is why i warned the Air New Zealand Staff about these airlines when i flew from LA to Auckland New Zealand

  • @chrissy6834
    @chrissy6834 3 ปีที่แล้ว +2

    I feel like you need to start your own airline, and will all the info and expectations you have it'll be the best in no time lol

  • @titanbronco1627
    @titanbronco1627 3 ปีที่แล้ว

    Another thing about the big 3, when 1 airline does something, the others follow. Especially when it comes to fees. I can't recall a single airline had a bag fees before 2005. Then one airline started and the rest followed. Same with reservation change fees, before COVID.

  • @LeDank
    @LeDank 3 ปีที่แล้ว

    Flying in the USA is like taking a city bus but worse. I have to do it cross country several times a year in economy and it exhausts me every time.

  • @xScooterAZx
    @xScooterAZx 2 ปีที่แล้ว

    I'm sorry,but Delta was so good to me when I got injured in Germany! Having a van sent to my hotel to pick me up with an attendant to even keeping the attendant with me while waiting for the plane to get to Berlin,which was about two hours. He even helped me with food,and snacks. Once I w as onboard,the attendants were great as well. Then when I landed another attendant helped me to get a van and went with me to where i lived to help me get into my apartment.
    THAT is far away beyond the call of duty,and,..the chairs ere HUGE and very plush onboard.
    I know this might not seem believable,..but it happened.
    In other words,Delta will always be my fave airline. :}

  • @teammeteamus.8315
    @teammeteamus.8315 3 ปีที่แล้ว +1

    I would like to return to Cancun or Mexico City when restrictions lift. Gotta swim in a Cenote again! I’m in London btw.

  • @benjya
    @benjya 3 ปีที่แล้ว +4

    Love the "Hi Karens!"

    • @davidroddini1512
      @davidroddini1512 3 ปีที่แล้ว +1

      Finally, Karens get the recognition that they think they deserve! 🤣

  • @doujinflip
    @doujinflip 3 ปีที่แล้ว

    Canada and Mexico don't have exit controls (and thus an "international zone" past emigration) either, so connecting passengers have to "enter" those countries as well even if they're not leaving the building until their next flight.

  • @abdallahgazal6212
    @abdallahgazal6212 3 ปีที่แล้ว +1

    I didn't wait for the pandemic to be over and flew to few places, Yet wish i can fly to South East Asia (Malaysia, Thailand or Indonesia) :D

  • @srmashwani
    @srmashwani 3 ปีที่แล้ว +1

    Keep making such great videos. Far better than routine flight reviews

  • @johnpatrick1588
    @johnpatrick1588 3 ปีที่แล้ว +5

    Oh, the wonderful union seniority number system. Meet the minimums required to perform a task and in the same class as the best employee. The rest of your character, personality, results, or achievements don't matter. Then pretty much stuck at a company for life because doing the same job at another company means starting all over at the bottom, unlike nonunion professions where experience and achievements get promotions in-house or elsewhere.

  • @charliebrown3316
    @charliebrown3316 3 ปีที่แล้ว +1

    Hello Dan....I have been following your wonderful informative videos for several years now.....I am hoping to fly to Rome, Italy in late October 2022 I would like to know from your own experience....which airline will have the most comfortable seats in regular economy...We have tried Turkish via Instanbul in years past....although both service and meals in economy were outstanding....the seats were pretty tight and narrow......Thank you so very much for your kind input....Yes, Emirates is very good in economy....but alas they do not fly to Rome from the US.....SIGH... PS...Flying a US carriers overseas in regular economy is sheer purgatory....in both seating and meals.....I will never forget the 4x4 food tray I was served on a 9hrs transatlantic flight from ORD to FCO.....NEVER FORGET......I will oftentimes...go out of my way to avoid them like the plague...and it is so sad...because U.S. carriers used to be among the finest in world aviation....Pan Am...TWA What a joy it was to fly them in economy......I experienced Lufthansa and BA both quite comfortable to fly transatlantic in ecomy...although the meals were not as good as they were on Turkish and Emirates....

  • @skyline14615
    @skyline14615 3 ปีที่แล้ว +3

    I have flown all of the big three US airlines and I never had bad experience. As a passenger, you have to show respect for the airline crew to get the respect back. I have also tried many European airlines and in all honesty, their level of quality has dropped below the US carriers over the last decade. I haven't flown any of the Middle East big threes, but let's be honest. Two of the three have not been profitable in ages and are losing BILLIONS of dollars. In the US we don't fly airlines for prestige. We have more important things to spend money on than building vanity airlines and useless towers.

    • @zakperea9715
      @zakperea9715 ปีที่แล้ว

      We don't give JACK about quality. It's all about PRICE and the CHEAPEST option to go overseas to Europe!!

  • @CeladonHairExtraordinaire
    @CeladonHairExtraordinaire 3 ปีที่แล้ว

    As a Kiwi I've taken that Auckland-LA-London flight and it's fucking horrendous. LAX is one of the worst airports I've ever been to, and the TSA/overall customer service in that airport makes ever going to the US again less inviting. ANZ used to fly via Hong Kong to London, I don't know why it flipped to LA, maybe due to airline alliances or infrastructure or something.

  • @MG-ot2yr
    @MG-ot2yr 3 ปีที่แล้ว +1

    People want cheap fares, what do they expect? I pay for business or first, depending on int'l or domestic. I fly United more often and their business and first is fairly good, not bad, but not like some top int'l airlines, but I'm in a United hub so it makes sense to fly United more.

  • @xanderthomson6960
    @xanderthomson6960 2 ปีที่แล้ว +4

    I once booked a flight from London to Atlanta with Virgin Atlantic - when I arrived at the airport I was stuck on a Delta plane. I nearly cried - I'd rather swim

  • @dblissmn
    @dblissmn ปีที่แล้ว

    Some other issues to consider as well; For example the US all but destroying its domestic rail and intercity bus industry, with disinvestment, abrupt regulatory changes and punitive taxation on bus and rail, and huge subsidies for aviation, has further arbitrarily reduced airline competition. Additionally the US government went much too far in allowing airline mergers, with American-TWA dubious, but then Delta-Northwest making a mockery of competition rules, missing the forest for the trees (and importing elements of Northwest's poor labor relations to Delta) and setting a precedent that ensured we would have just three traditional airline groups.

  • @fabulousf.2583
    @fabulousf.2583 3 ปีที่แล้ว +3

    I love you🥰🏳️‍🌈
    Making my quarantine is not easy but you do it!

    • @rosem7568
      @rosem7568 3 ปีที่แล้ว +1

      Such aviation videos make quarantine soooo tolerable. Non stop Dan and James Asquith YT are my favs

  • @robertford7318
    @robertford7318 3 ปีที่แล้ว

    We flew TAP Portugal airlines from San Francisco nonstop to Lisbon and back, what a wonderful airline!

  • @yourneighborhoodwierdo8349
    @yourneighborhoodwierdo8349 3 ปีที่แล้ว +5

    the anti american people are gonna flock to this one

  • @emmettkennedy8388
    @emmettkennedy8388 3 หลายเดือนก่อน

    Every time i fly Alaska the staff leaves a good impression as nithing beats the younger ones passing out cookies to all the kids and them handing out… COSCO GRAFE GRAPES AND FRUIT. ALASKA SERVES IS A A++++++

  • @itachi0105
    @itachi0105 ปีที่แล้ว +1

    At least u have a choice in the USA. In Canada we only have one option - Air Canada (WestJet can barley compete)

  • @MarwinMarwin
    @MarwinMarwin 3 ปีที่แล้ว

    Great analysis , very well documented and with an interesting narrative.
    Me, not being fluent in english, I appreciate that very good modulation you have. Thanks!!

  • @DLi-rj9ko
    @DLi-rj9ko ปีที่แล้ว +1

    My fav US airlines are Alaska and Jet Blue

  • @UnshavenStatue
    @UnshavenStatue ปีที่แล้ว

    I think you overstate the lack of competition in domestic routes, at least pricewise. It's not *nearly* at European LCC levels, but it's damned close, and the *majors* are nearly at the euro-LCC level. That said, I agree with much of the rest. The biggest issue is the ability of management to fire incompetent service staff, which would imply a redo of the seniority thing (since being fired and hired elsewhere resets your seniority in the current system). And of course the second biggest issue is the lack of international transit passengers of course. Upending seniority, guaranteeing the ability to fire/hold accountable service staff, and somehow convincing the US govt to allow nonvisa transit passengers would go a long way