Clear Error Codes 6100002D or 6100002E | HP PageWide Pro Printer | HP

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  • เผยแพร่เมื่อ 14 ต.ค. 2024
  • Learn how to adjust the pick tire shaft to clear error codes 6100002D or 6100002E on HP PageWide Pro printer series.
    For other helpful videos go to hp.com/supportv... or / hpprintersupport .
    More support options for your printer are available at hp.com/support.
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    This video was produced by HP.
    Clear Error Codes 6100002D or 6100002E on the HP PageWide Pro Printer | HP Printers | HP

ความคิดเห็น • 73

  • @miclane2563
    @miclane2563 4 ปีที่แล้ว +1

    My friend told me to go and watch the solution on computer. Today i watch your video for my problem which i am facing &
    i tried to discuss with my son and he also could not able to find the solution. But you know what your video solve my
    problem. Thank you

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว

      +Mic Lane I am glad to know that the video has helped you fix the issue.

  • @nevanmcc
    @nevanmcc 5 ปีที่แล้ว

    Hi team, I have a printer with this issue but I believe the white bushing referred to in this video is broken. Is it possible to get a replacement bushing and if so where can I order this from. Thanks,
    Nevan

    • @HPSupport
      @HPSupport  5 ปีที่แล้ว

      +Nevan McCartin Please contact our phone support team to purchase the replacement parts. Step 1. Open link: www.hp.com/contacthp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

  • @helptecnology1483
    @helptecnology1483 3 ปีที่แล้ว

    Thank you

  • @adyadrian1993
    @adyadrian1993 3 ปีที่แล้ว +2

    Hello, how can i fix the problem for the error 0xc6fd0902 hp pro 477 ??

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +ady adrian Please turn off the printer, disconnect the power cable from the wall outlet, wait for 30 seconds, connect the power cable to the wall outlet, turn on the printer and then check the results.

    • @권도영-b6b
      @권도영-b6b 3 ปีที่แล้ว

      replace head ass'y head is out

  • @hongshenghe9122
    @hongshenghe9122 5 ปีที่แล้ว

    My HP 452DW printer display shows error code 0xc6fd0002, what is the problem? How to deal with it? Looking forward to your reply, thank you!

    • @HPSupport
      @HPSupport  5 ปีที่แล้ว

      +Hongsheng He Please turn off the printer, disconnect the power cable from the wall outlet, wait for 30 seconds, connect the power cable to the wall outlet, turn on the printer and then check the results.

  • @user-fu8ux6ft3n
    @user-fu8ux6ft3n 2 ปีที่แล้ว

    Hello team, an icon appears on the display screen bearing the number 0x610000d3, what is the problem and how to solve it

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +Hi There Please refer to the instructions mentioned under this document to fix this issue: bit.ly/3E3irwr

    • @dioschalan4654
      @dioschalan4654 2 ปีที่แล้ว

      Hello, the HP support is a trash, the error has to seen with the logic card that makes the tray 2 lift

    • @classquranfarsi6565
      @classquranfarsi6565 ปีที่แล้ว

      Hi , I got the same error code. 0x610000d3 /
      Did you fixed the problem?

  • @mohamedhasan7186
    @mohamedhasan7186 3 ปีที่แล้ว

    thank u for help me

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +mohamed hasan I am glad to know that the video has helped you fix the issue.

  • @mohamadnazirissumalgy3699
    @mohamadnazirissumalgy3699 หลายเดือนก่อน

    how do i fix event code 76.28.01 error on my color laserjet pro mfp 4301 fdw

    • @HPSupport
      @HPSupport  หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are receiving event code 76.28.01 error on your printer.
      I will do my best to assist you.
      Step 1: Reset the printer
      Resetting the printer can clear the error state.
      With the printer turned on, disconnect the power cord from the printer.
      Unplug the power cord from the power source.
      Wait 60 seconds.
      Reconnect the power cord to a wall outlet and to the printer.
      note: HP recommends plugging the printer directly into a wall outlet.
      Step 2: Plug the printer directly into an electrical outlet
      Plug the product directly into an electrical outlet to make sure that the power source functions correctly.
      Disconnect the power cord from the rear of the product.
      Unplug the power cord from any power strips or surge suppressors.
      Plug the power cord directly into an electrical outlet.
      Reconnect the power cord to the rear of the product.
      Press the Power button () to turn on the product.
      Try the task again.
      If the issue persists, try a different electrical outlet.
      Regards,
      HP Support

  • @aikidoboynj
    @aikidoboynj 4 ปีที่แล้ว +1

    Didn't work. Notches are in correct position. Is there any other service procedures I can attempt?

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว

      +aikidoboynj Press the Power button on the front of the printer to turn off the printer,
      and then disconnect the power cord from the printer.
      When working inside the printer, you must turn off the printer and disconnect it
      from the power source to avoid injury from electrical shock.
      Next, slide the paper tray out of the printer until it stops.
      Lift the front of the paper tray up, and then slide it all the way out of the printer.
      When the white bushing at the end of the pick tire shaft is not correctly installed on the shaft,
      the printer reports error code 6100002D or 6100002E.
      Also, the shaft may move back and forth excessively.
      Here is the shaft shown outside the printer for demonstration purposes.
      Rotate the shaft in the printer so that the notch on the black disk next to the pick tire
      is facing toward the right side of the printer.
      Locate the white bushing on the end of the shaft.
      The white bushing might be incorrectly positioned on the shaft.
      If it is, slide the white bushing toward the end of the shaft.
      Hold the shaft close to the pick tire with one hand to keep the shaft stationary.
      Use a screwdriver to slide the white bushing into place.
      Insert the paper tray back into the printer.
      Reconnect the power cord.
      And press the Power button to turn on the printer.
      Verify that the printer initializes correctly and no error message displays.

    • @aikidoboynj
      @aikidoboynj 4 ปีที่แล้ว +1

      @@HPSupport I did that, that's text from the video.

  • @jmpark7428
    @jmpark7428 3 ปีที่แล้ว

    Hi how to fix 0xc6fd0013.Thank you..i have stuck for years

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Jim Park I am sorry to hear your problem. This is likely a print head defect and you would need to have it replaced.

  • @Sidecordgamersdigital
    @Sidecordgamersdigital ปีที่แล้ว

    H P PageWide Enterprise Color MFP 586Codigo de errol 61.00.00 como solucionarlo

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      ¡Hola, gracias por ponerse en contacto con el soporte global de redes sociales de HP!
      Entiendo que está recibiendo el error 61.00.00 en su impresora.
      Haré todo lo posible para ayudarte.
      Consulte las instrucciones mencionadas en este documento para solucionar el problema: bit.ly/44Ws2RH
      Soporte técnico de redes sociales de Binu-HP

  • @petkokarachorov291
    @petkokarachorov291 6 ปีที่แล้ว

    My X451 printer says : Feed Motor Stall. Can you help me to fix it?

    • @HPSupport
      @HPSupport  6 ปีที่แล้ว

      +Petko Karachorov Please follow the guidelines in this document to fix this issue: bit.ly/2AGa23D

    • @petkokarachorov291
      @petkokarachorov291 6 ปีที่แล้ว

      There is no paper jammed - FEED MOTOR STALL it says

    • @HPSupport
      @HPSupport  6 ปีที่แล้ว

      +Petko Karachorov Please let us know the complete model number of your printer so that I can check the details for you.

    • @petkokarachorov291
      @petkokarachorov291 6 ปีที่แล้ว

      model is HP CN463A

    • @HPSupport
      @HPSupport  6 ปีที่แล้ว

      +Petko Karachorov Please try the steps mentioned in this document: bit.ly/2zTtNRK

  • @nanikrofiqoh9514
    @nanikrofiqoh9514 4 ปีที่แล้ว +1

    Not work, help me

  • @alzhraadesign7332
    @alzhraadesign7332 4 ปีที่แล้ว

    Error Code 0xc6frd0902 in HP PageWide Pro 477dw

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว

      +alzhraa design Please contact our phone support team to fix this issue: Please follow these steps to reach them.
      Step 1. Open link: support.hp.com/us-en/contact-hp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

  • @tuyenngo8614
    @tuyenngo8614 4 ปีที่แล้ว

    How to clear 0xc6fd0013

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว

      +Tuyền Ngô I am sorry to hear your problem.
      This is likely a print head defect and you would need to have it replaced.

  • @Abbas-g4q3s
    @Abbas-g4q3s 3 ปีที่แล้ว

    Printer HP 452dw c6d0013

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Hi There Press the Power button on the front of the printer to turn off the printer,
      and then disconnect the power cord from the printer.
      When working inside the printer, you must turn off the printer and disconnect it
      from the power source to avoid injury from electrical shock.
      Next, slide the paper tray out of the printer until it stops.
      Lift the front of the paper tray up, and then slide it all the way out of the printer.
      When the white bushing at the end of the pick tire shaft is not correctly installed on the shaft,
      the printer reports error code 6100002D or 6100002E.
      Also, the shaft may move back and forth excessively.
      Here is the shaft shown outside the printer for demonstration purposes.
      Rotate the shaft in the printer so that the notch on the black disk next to the pick tire
      is facing toward the right side of the printer.
      Locate the white bushing on the end of the shaft.
      The white bushing might be incorrectly positioned on the shaft.
      If it is, slide the white bushing toward the end of the shaft.
      Hold the shaft close to the pick tire with one hand to keep the shaft stationary.
      Use a screwdriver to slide the white bushing into place.
      Insert the paper tray back into the printer.
      Reconnect the power cord.
      And press the Power button to turn on the printer.
      Verify that the printer initializes correctly and no error message displays.

  • @luisamarino7755
    @luisamarino7755 3 ปีที่แล้ว

    Error code 0xc6fd0113 help.

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Luis A Mariño Please contact our phone support team to fix this issue. Please follow these steps to reach them.
      Step 1. Open link: support.hp.com/us-en/contact-hp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

  • @zenmostafa1466
    @zenmostafa1466 6 ปีที่แล้ว

    How to clear 0x610000f2

    • @HPSupport
      @HPSupport  6 ปีที่แล้ว

      +Zen Mostafa Please perform the steps mentioned in this document to fix this issue: bitly.com/2NT9r5o

  • @boimfamily6650
    @boimfamily6650 4 ปีที่แล้ว

    how to fix error code 0x6fd0713?

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว

      +Boim Jumfunk May I know the model number of your printer so that we can check the details for you?

    • @권도영-b6b
      @권도영-b6b 3 ปีที่แล้ว

      this head is out error

    • @권도영-b6b
      @권도영-b6b 3 ปีที่แล้ว

      0xc6fd0713 No.7 nozzle is out so replace head ass'y

    • @roselinemoyo5816
      @roselinemoyo5816 3 ปีที่แล้ว

      M also experiencing the same problem

    • @boimfamily6650
      @boimfamily6650 3 ปีที่แล้ว

      @@roselinemoyo5816 the solution is to replace the printhead

  • @mhmadali-kn5ov
    @mhmadali-kn5ov ปีที่แล้ว

    0xc61d0008 error

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are receiving 0xc61d0008 error on your printer.
      I will do my best to assist you.
      May I know the printer you are using?
      Please let us know.
      Binu - Social Media Tech Support

  • @المرشدالتربوي-د4غ
    @المرشدالتربوي-د4غ ปีที่แล้ว

    p55250dw error code 0xc6fd0213

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are receiving error code 0xc6fd0213 on your printer.
      I will do my best to assist you.
      Please perform the below steps and check for issue:
      1. Press the Power button to turn on the product.
      2. With the product turned on, disconnect the power cord from the rear of the product.
      3. Unplug the power cord from the wall outlet.
      4. Wait at least 15 seconds.
      5. Plug the power cord back into the wall outlet.
      6. Reconnect the power cord to the rear of the product.
      7. If the product does not turn on by itself, press the Power button to turn it on.
      Binu_HP Social Media Tech Support

  • @سوارسردار-ب5د
    @سوارسردار-ب5د 3 ปีที่แล้ว

    0x61000013؟؟؟؟

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Hi There Please refer to the instructions under this document to fix this issue: bit.ly/3y45AGH

  • @ليثاسامة-ذ7ل
    @ليثاسامة-ذ7ل 2 ปีที่แล้ว

    0x6100002e

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi there, thanks for contacting!
      I understand that you are experiencing an issue with your printer as you are receiving error code.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3derjWv
      Binu - Social Media Tech Support

  • @jonehakar5085
    @jonehakar5085 3 หลายเดือนก่อน

    رمز الخطأ 0xc6fd0002

    • @HPSupport
      @HPSupport  3 หลายเดือนก่อน

      مرحبا ، شكرا للاتصال بدعم الوسائط الاجتماعية العالمية من HP!
      أفهم أنك تتلقى رمز الخطأ 0xc6fd0002 على طابعتك.
      سأبذل قصارى جهدي لمساعدتك.
      هل يمكنني معرفة رقم الطراز الكامل لطابعتك؟
      واسمحوا لنا أن نعرف!
      يتعلق
      دعم HP

  • @faiqcrikcrik6439
    @faiqcrikcrik6439 2 ปีที่แล้ว

    Eror code 0xcfd0413

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +Faiq crikcrik Please try turning the printer off, unplug it from the electricity, remove the cartridges and then press the power button in the meantime its disconnected, for around 20 seconds, then disconnect the printer and turn it back on. Check if printer is going back to ready, if so, insert the cartridges and try to print.

  • @larryisme1
    @larryisme1 6 ปีที่แล้ว +1

    HP x451 printers are garbage. Avoid them. Have 3 and barely made past warranty period and now are paperweight

    • @HPSupport
      @HPSupport  6 ปีที่แล้ว +1

      +Sound Lightkaraoke Sorry to hear you are experiencing issues on your HP Officejet Pro X451 Printer. Thank you for taking the time to submit a review, we appreciate your feedback. Remember HP Support is always there to fix all your issues. We would appreciate if you can share with us the exact issues you are experiencing with your printer so that we can assist you accordingly. HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: bit.ly/2mP3Xrb. You can also contact HP Support in case you need further assistance: hp.care/2nbNQFi

    • @larryisme1
      @larryisme1 6 ปีที่แล้ว

      Already been through support. I just am out of luck and the replacement head is $400.
      Reason I was sold on these printers was the video HP had out that even said that the head would last the life of the machine. Well come to find out as I and many others have is that I guess the life of the machine is just after warranty period and the Head must be the life of the machine.