It tells me that GTA is purchased but not installed but when I click it to install it, it shows a start button so I click it and it says "Cannot find the application. Do you want to look in the PlayStation store?" So I press ok and it says "you are not able to purchase this product for the following reason(s): you already own: content from the criminal enterprise starter pack" and I can't find it in my system storage or extended storage I also only have 1 acc on my playstation is there anything I can do?
Thank you so much I was trying to get a game for ps plus it kept saying I already owed the game because I got a free trial of the game earlier and this fixed it
dawg i still can’t fucken get it. i used to own GTA on the disc but my ps can’t read discs anymore so i’m trying to buy it digitally. i typed in the game in my library & i don’t own it. i go to the ps store & it says i own the criminal enterprise starter pack. i am stuck as fuck i can’t figure this bs out
@@callmepluri8864 no & it won’t let me activate it as my primary ps4 even tho it’s my first & only one. this system is just fucked. i’ll have to get another one
I still need help i downloaded the trail and then it came out as ps plus game months later. It said I couldn’t download it cuz I owned the game. Wat i do
@@bilrockstar80 Thank you! Downloading/Purchasing from my phone using the ps4 app worked. I can play the Avengers game. John Doe if you see this try this method hopefully it works for you as well.
I can’t get it to work so I had a disc of gta then the docs broke and I delated it and trying to download it on my ps4 but it said I already own it but I can’t find it anywhere
Hi. Im try to add Battlefield V (Free for psplus / im member plus) but in psstore say me... You are not able to purchase / you already Owned... Serching in mi library i found... Battlefield V Beta and Battlefield V I only play beta versión times ago. When i choose Battlefield V to download... Only download de beta versión. I tryed by web, by app but Battlefield V looks UNVailable. I tryed activate primary sistem and restoring licenses... And nothing happen. Can someone help me please??? Thanksss
I just solved this problem you just need to live chat with playstation support and tell them to delete the free trial version If you outside us just use vpn
Unfortunately none of these worked for me on PS5, having the issue with uncharted 4 on ps plus collection. I did own the psychical version so I think that’s why it’s not letting me have the Digital
Pls I need help I wanted to download BF5 since it’s free this month on ps plus but it tells me that’s it’s unavailable to purchase because I own but never bought the game
Thanxx for the help. i purchased FF14 and this problem showed up so i switched the user than switched back to the original user and i finally found the game in the library which i couldn't before. :)
Dying Light is free in the monthly fee game thing, I've been telling my friend to try it for months. When he tries to download it, it states: You do not own this product. Any help?
@@andib381 IN or ON dying light? Either way, yikes. You can just pirate it or get it real cheap via steam whenever they have a sale, that or even second hand shops do it for around a tenner...
Did nothing. Your not showing the problem, hence you cant show the fix. This helps in some occations. But not with the allready own a game. I have a demo game. And cant buy the full game or deluxe version or other, because i have the demo. I did all this before seeing this vid. It does not work in this case. Your showing minecraft wich u own on disk. Not showing you're having a problem. Join a community and the fix is gone? Who sees this or used this as a fix had a different problem. I had to contact playstation custommwr service wich is horrible to reach, and it took 48 hours before they removed the license from the demo from my account so i could dl the full game. Awefull title for the video.
no kid, YOU had a different problem, nowhere in the video did he mention owning the demo version of a game and the original game being unavailable to purchase. It’s not his fault YOU had a different problem, shut up and stop complaining, it worked for nearly everyone else
I bought the criminal enterpise pack so I thought I would get the game to so I wanted to buy gta 5 after and its says not available for purchase reason you already own the criminal enterpise pack
@@izaak3091 yeah, I was finally able to contact Playstation Support, they replied they have to refund me the Criminal Enterprise Pack so I am able to buy the digital version. It‘s currently in progress. So contact Sony
Can someone please help this hasent worked for me, I deleted it too fix another glitch I had where it was stuck on the startup loading screen, and i tried re-installing it but all it says is i already own it
i got star wars from the playstation plus games and now it has disappeared in my library. But when i go to the playstation store and it says i already have it
You r the best bro I have tryed to get my gta 5 to work and it don’t on disc so I got it on PlayStation shop and it said I don’t have it but u have help a lot 👌👌👌🙏🙏🙏
So I need help. I’m trying to download gts 5 for the first time and it says not available for purchase because I need the criminal enterprise starter pack. When I try to go get the starter pack it says I can’t get it cause I need the base game and I don’t want to pay the $30 for the premium edition I just want the base game itself. How do I fix this cause none of this worked
quick issue please respond I have gta premium edition and it’s suppose to come with online it only let me play it for a week now it’s saying I have to pay with PlayStation plus any way to fix it?
So what did I do bro just go to library and download the game from there? I used to own a CD from the game but now I wanna buy it from ps store because I don’t own cd anymore what do I do ??
I’m stuck I bought the GTA 5 premium edition but couldn’t download it right away after I bought it cause I have the disc Version already installed, so I just figured since I bought it the game would be in my library so I went an deleted my GTA 5 so I could download the premium no disc.. Well problem I can’t find the damn game so I can download it into PS4 it’s NO-WHERE to be found I’ve done the restore license I’ve gone to PlayStation website to try to get their help well couldn’t find out how to CHAT with a damn person 😂 😂 could anyone help please?!?!
what if I keep getting this message because they refunded my game, bought 2 on accident and they said they had to refund both. They said I would be able to repurchase but it’s been almost a week and I still can’t purchase it.
HELP, I have ps plus premium and rdr2 was free on it but it was removed in september now it is on sale and I wanted to buy it but it says I already own it. I cant install it or delete it from library or buy it, nothing works
dude tell your parents i say thank you for having you as their offspring. i love you man
😂
No mms 😂
😂😂
Still relevant today August 2021. Legend mate thanks!
Still no fix for my gta v can’t purchase it
@@bryantjenkins1926 same
@@deriodiaz8411 Make another ps account and buy gta
@@bryantjenkins1926 make another ps account and buy gta
@@serenitywhy9712 u sure??
I need help for GTA 5 bc I downloaded the whale shark bundle one and it won’t download and it saids I already have it
Help me i still cant buy gta5
go onto another account on the playstation and check the library. start downloading if it's there
Ofentse smasher kid me too
Me too
Same
When you go to search in your library just type in ‘G’ and it should show up
This man deserves a golden medal
I own gta and the disc cant be read and it doesnt show in library or the games or nothing so I'm lost
same man
It tells me that GTA is purchased but not installed but when I click it to install it, it shows a start button so I click it and it says "Cannot find the application. Do you want to look in the PlayStation store?" So I press ok and it says "you are not able to purchase this product for the following reason(s): you already own: content from the criminal enterprise starter pack" and I can't find it in my system storage or extended storage I also only have 1 acc on my playstation is there anything I can do?
Did you fixed it ?
I accidentally deleted gta v and I mildly appreciate this
also did and it dont show where i can download it,, says that ive already purchased it
im still having problems 😖
did it delete any data from your other games
@@xlpm did u ever find a away too
Thank you so much I was trying to get a game for ps plus it kept saying I already owed the game because I got a free trial of the game earlier and this fixed it
Fucking battlefield 5 huh?
@@schlunt4532 ayyy me to lmao
i did everything and i still can’t download it🤦🏼♂️
Thank you so much man I love you and I hope you are successful in life. For real man thank you I thought I just wasted 50$
Thank man I appreciate the help and kinda mad I haven't found this channel sooner
Holy crap thank you so much. My PlayStation had to factory reset and I could find some of my games. I owe you a sub for that one!
Bruh I never typed the game in my library so this helped so much I was trying to get gta back for so long about 2 months
dawg i still can’t fucken get it. i used to own GTA on the disc but my ps can’t read discs anymore so i’m trying to buy it digitally. i typed in the game in my library & i don’t own it. i go to the ps store & it says i own the criminal enterprise starter pack. i am stuck as fuck i can’t figure this bs out
@@pleighboi661 same bro did you fix it
@@callmepluri8864 no & it won’t let me activate it as my primary ps4 even tho it’s my first & only one. this system is just fucked. i’ll have to get another one
@@pleighboi661 sad man
@@callmepluri8864 yeah, i think GTA online costs like $5 on the ps store right now too
HE'S THE GOATTTT IT ONLY TOOK .30 SECONDS INTO THE VIDEO FOR HIM TO TELL ME WHAT WAS WRONG
Thank you i was trying t download my subnatica and it would not work but i restored my license and it workred thanks i sub btw
Thank you man...you have a New subscribe
I have this problem with resident evil 2 remake so I’m gonna try this and see if it’s gonna work
Dude thank you so much
U was having issues and though I would have to buy minecraft again
As of July 2022 this video works😁
I was so scared bro i didn’t want problems with my brother😂
help me please
YOOOOO I LOVE U SOO MUCH IT WORKED UR THE BESTTT 🔥🔥🔥🔥🔥🔥🔥
You are legend I subscribe 🔥❤
Thank you so much, this honestly really helped me a lot!!
Thank u soo much even tho I’m soooo late lol
Ok lol Glizzy reveal?
Same
Fr
What method did you use plz need to know
I still need help i downloaded the trail and then it came out as ps plus game months later. It said I couldn’t download it cuz I owned the game. Wat i do
But mine says
You are not able to purchase this product for the following reasons
you do not own: EASports UFC 2 Standard Edition Pre Order
Same for my rdr2 ultimate edition
Same for gta
@@KanyeV83 buy gta 5 premium edition. Go to library, to purchased, type gta 5. It will show up. I had the same problem and that is how I got gta 5
@@spooneycheese4903 do I have to buy the premium
@@spooneycheese4903 or can it be something else
Any fix for doing a free to play weekend, and then after the free to play ends, you can't buy the game? I'm having this issue with marvel avengers.
Same here
Have u tried purchasing it from ur phone?
Same, i play marvel avengers demo too
@@bilrockstar80 Thank you! Downloading/Purchasing from my phone using the ps4 app worked. I can play the Avengers game. John Doe if you see this try this method hopefully it works for you as well.
@@bilrockstar80 I did try that
It Says I Can’t Get 14 Day Free TRIAL it Says The Same Thing
Yenjiu Me too
Help
me to
Me too it’s soo annoying
Me too
Dude idk who you are or where you’re from, but from the bottom of my heart, I love you so much❤️❤️❤️❤️
Thank you so much man i could not downloud subnautica and now i can thank you
Thank you so soooo much this was really hopeful you deserve more then a like and a subscribe ❤️❤️❤️
Thank you man lowkey love you rn ngl
Holy crap this dude just saved my life. Thank you so much man, your awesome.
Thank you, restoring licence worked for me
Your a legend. AMC TO THE MOON 😍
Thank you so much I tried getting the game mlb it said I owned but now I can get it back you are a real hero 😁
Thanks man I couldn't download gta back and this helped thx
Bro god bless you I deleted gta and I couldn’t get it back THANK you🙏
So simple and easy only took me .47 secs in the video to figure it out this guys a legend in the making
Bro can you do one it says cannot buy the product cuz you already own PlayStation plus for the free 14-trail 🙏🏽🙏🏽🙏🏽
Same
Same
I did that too but I was dumb I realized I bought it on my moms account..instead of my own
Thank u so much bro u deserve a like and a sub
Most useful video in my life
Omgggg ty brk you helpedme alot ♡
I can’t get it to work so I had a disc of gta then the docs broke and I delated it and trying to download it on my ps4 but it said I already own it but I can’t find it anywhere
Download gta on another account I had the same problem and make sure the ps4 you are using is the primary ps4
@@guccigamingurdad4834 if you buy it on another account can you play it on your main account??
Omg bro thank you so much you deserve a sub💙
Hi. Im try to add Battlefield V (Free for psplus / im member plus) but in psstore say me... You are not able to purchase / you already Owned...
Serching in mi library i found... Battlefield V Beta and Battlefield V
I only play beta versión times ago.
When i choose Battlefield V to download... Only download de beta versión.
I tryed by web, by app but Battlefield V looks UNVailable.
I tryed activate primary sistem and restoring licenses...
And nothing happen.
Can someone help me please???
Thanksss
I just solved this problem you just need to live chat with playstation support and tell them to delete the free trial version
If you outside us just use vpn
@@isaaleh_1131 I finish now to talk with chat Playstation support...
MY PROBLEM IS FIXED
Thank you!
@@cristiant7598 it got fixed
What you need to do is restoring license. It really worked 😂😂 thank you so much my buddy
@CHRIS GUZMAN same
Thx this helped so much I liked and subscribed
Bless you dude! You’re a legend!
Unfortunately none of these worked for me on PS5, having the issue with uncharted 4 on ps plus collection. I did own the psychical version so I think that’s why it’s not letting me have the Digital
I had gta 5 on physical but I want to download it on digital and it tells me I already own it,do you know how to fix that?
Thank you bro my ps4 reset and I couldn’t download mlb the show and this helped
Thank you.......this helped....💯💯
Pls I need help
I wanted to download BF5 since it’s free this month on ps plus but it tells me that’s it’s unavailable to purchase because I own but never bought the game
Contact customer service, they fixed mines
@@CEO_MACK it somehow is now fixed
This helped so much man. I appreciate it!!
This actually worked .thanks
Thanxx for the help. i purchased FF14 and this problem showed up so i switched the user than switched back to the original user and i finally found the game in the library which i couldn't before. :)
Thank you you get a new subscriber
So i got gta 5 on disk and the disk is broken but i cant buy it in the store because its not available for purchase what can i do to fix this
Same problem different game
Did you find a solution
Same
Same. I Got a ps5 without discdrev. And i own gta v on disc, so i cant buy it on psn.
Do anyone find a solution?
0:43 i can see the game but i don't own it and i can't purchase it because it says
"not available for purchase because you already own this"
wtf
1 year had passed and still cannot buy the game keep saying already own it
I swear bro
Bro you are the best. Thank you
Thank you soooo much this actually worked
Thankyou So Much.All I Had To Do Was Restore My Licenses
How do you do that
@@radarman35 try pressing settings and find license
Hey bro! Can I ask you something?
Dying Light is free in the monthly fee game thing, I've been telling my friend to try it for months.
When he tries to download it, it states:
You do not own this product.
Any help?
wait what i just spent 50 bucks in dying light?
@@andib381 IN or ON dying light?
Either way, yikes.
You can just pirate it or get it real cheap via steam whenever they have a sale, that or even second hand shops do it for around a tenner...
@@cache780 ON i feel so scammed right now
@@andib381 refund..?
Did nothing. Your not showing the problem, hence you cant show the fix. This helps in some occations. But not with the allready own a game. I have a demo game. And cant buy the full game or deluxe version or other, because i have the demo. I did all this before seeing this vid. It does not work in this case. Your showing minecraft wich u own on disk. Not showing you're having a problem. Join a community and the fix is gone?
Who sees this or used this as a fix had a different problem. I had to contact playstation custommwr service wich is horrible to reach, and it took 48 hours before they removed the license from the demo from my account so i could dl the full game.
Awefull title for the video.
no kid, YOU had a different problem, nowhere in the video did he mention owning the demo version of a game and the original game being unavailable to purchase. It’s not his fault YOU had a different problem, shut up and stop complaining, it worked for nearly everyone else
@@Efs13 baby. Cant read. Go back to school
I bought the criminal enterpise pack so I thought I would get the game to so I wanted to buy gta 5 after and its says not available for purchase reason you already own the criminal enterpise pack
Same
@@aydenwalker3479 did you find a solution
Same here. Can‘t buy it
@@RevilloMusic did you find a solution
@@izaak3091 yeah, I was finally able to contact Playstation Support, they replied they have to refund me the Criminal Enterprise Pack so I am able to buy the digital version.
It‘s currently in progress. So contact Sony
Thanks for the help man it really help once i went on to the library and now i could download them 👍👍 thanks...
Can someone please help this hasent worked for me, I deleted it too fix another glitch I had where it was stuck on the startup loading screen, and i tried re-installing it but all it says is i already own it
ohh my thank you so much man this helped alot!!!
What happens if I don’t own the game?
It really helped me, thank you so muck
Thank u so much I was losing my stuff
I need help .. I tried restoring license, it’s activated as primary , I bought criminal enterprise awhile ago and I still can’t buy digital copy ☹️
Same here! I need to see how to fix it 😭
i got star wars from the playstation plus games and now it has disappeared in my library. But when i go to the playstation store and it says i already have it
Yes my guy same here. Ffs I really liked that game and now it's just fucking gone dammit man
Helped so much thx man
None of the worked
Thank you soo much this helped a lot!!!
I refunded ufc 4 and now I can’t purchase the game again it says I own but I don’t can you help ASAP??
You r the best bro I have tryed to get my gta 5 to work and it don’t on disc so I got it on PlayStation shop and it said I don’t have it but u have help a lot 👌👌👌🙏🙏🙏
So I need help. I’m trying to download gts 5 for the first time and it says not available for purchase because I need the criminal enterprise starter pack. When I try to go get the starter pack it says I can’t get it cause I need the base game and I don’t want to pay the $30 for the premium edition I just want the base game itself. How do I fix this cause none of this worked
Thanks a lot this video help
Me a lot
Thanks a lot man you really a help
Question why is gta 5 not showing up on my playstation store ? (ik I'm late )
Well done dude.. helped so much!
Still try to fix gta it still said I have the cremal enterprise pack
same did you ever figure it out?
@@zaymoney1362 no I still need help
thanks bro big help!
thank you i have been trying to redownload skyrim for weeks
quick issue please respond I have gta premium edition and it’s suppose to come with online it only let me play it for a week now it’s saying I have to pay with PlayStation plus any way to fix it?
So what did I do bro just go to library and download the game from there? I used to own a CD from the game but now I wanna buy it from ps store because I don’t own cd anymore what do I do ??
holy shit thank you so much restoring license does work!
I’m stuck I bought the GTA 5 premium edition but couldn’t download it right away after I bought it cause I have the disc Version already installed, so I just figured since I bought it the game would be in my library so I went an deleted my GTA 5 so I could download the premium no disc.. Well problem I can’t find the damn game so I can download it into PS4 it’s NO-WHERE to be found I’ve done the restore license I’ve gone to PlayStation website to try to get their help well couldn’t find out how to CHAT with a damn person 😂 😂 could anyone help please?!?!
Same problem here .. did you find any solution?
@@tk9072 have u found a solution
Restoring the license without primary worked for me but still thank you a lot
what if I keep getting this message because they refunded my game, bought 2 on accident and they said they had to refund both. They said I would be able to repurchase but it’s been almost a week and I still can’t purchase it.
This did not help me, do you have any other suggestions?!
Thank you so much. You're a gentleman and a scholar!
Bruh I can’t find my gta disc I’m tyna buy on Play store but I don’t know if I’ll have to restart
Same
Its happenong with PS PLUS somebody pls pls help
What’s the problem?
You are the best person, thanks a lot
What a legend thanks bro
HELP, I have ps plus premium and rdr2 was free on it but it was removed in september now it is on sale and I wanted to buy it but it says I already own it. I cant install it or delete it from library or buy it, nothing works
I’m having the same exact problem with ufc 4 let me know if you find/found a solution to it
@@jazzfire143 What i saw on the comments he told that he bought it from ps app