It's great that the last guy found a new place to work but am surprised he didn't realize the power he had over this manager. He gets an official warning by HQ and he responds by worsening his behavior? Dude, you literally had this guy in the palm of your hands, just mentioning to him something like "ok I guess HQ would want to know you flat out ignored them then" would had him sweating and begging. It's the best outcome that op found a better work place but honestly don't let snakes like this get away with their behavior when you are the one with the upper hand.
What north said 💯%. You were most likely not the first person he scamed, and you will most likely not be the last. Really hope you take him to Court where he cant hide behind anyone. 🎉
If James’ treatment got worse because he was told on, that can be considered “retaliation” in the States at least. Retaliation for flagging misconduct if a fireable offense and potentially a lawsuit. Any company with a reputation to keep would have sent James flying out the door after OP, especially since it was James’ worsening treatment of OP that caused him to quit. Then again, this is Games Workshop.
Regarding the first story. As a businessman that spent an inordinate amount of time building his business, years of sweat and toil to get it to a point where I had staff, premises etc. Then to watch as it dies because tourism and locking down the entire planet is a terrible mixture, there are few things as painful. Watching all of your hard work, passion, love and care go down the drain and all you have left are a bunch of cold blooded parasites picking over the corpse of what used to be your baby is a truly emotionally destructive experience. So I can fully understand why Suzi, his friend, would try to help, especially if he has confided in her how incredibly soul destroying everything has been. So I can understand why Suzi is talking to you and not him. He might not even be aware of it. Secondly, when you watch your business die, it is quite funny, you go through the same steps of grief as when a person dies. When he took your order, he was probably in denial. His mind probably went "oh it will turn around. I must just last until December and then the big rush will put me back on track. I will weather this recession". Yes, it is unprofessional that he did not let his customers know. It is also very possible that his reason for not letting his customers know had nothing to with malice or financial gain. To be honest, I doubt your 180 bucks even registered on his mind. The amount of money his debters were demanding would make your 180 bucks seem like a kernel of sand in the desert. So screwing you over was definitely not his intent, I can almost guarantee that. With regards to his knights, it could have been stock he had lying about that nobody had claimed. And take into context where he took them. The tournament was meant to be at his shop. He was probably proud of having built such a home for the community he loves and then attending the tournament that was supposed to be at his place at another, probably caused quite a lot of mixed emotions for the poor dude. I cant think that is was easy to attend. And the knights, maybe ask Suzi where he got them, or ask Bob yourself. They could have been a gift. They could have been just old stock that he had lying about and decided to take them along so that he has something to do there. Or Suzi and the friends group could have pitched in together to get him a gift to try and help him feel better. There are ways he could have gotten those knights without paying for them himself. But lastly, with regards to what you should do, well you have a choice to make. Bob is imperfect and made many, many mistakes to get to this point. His mistakes led to you losing 180 bucks and that is unfair. You have every right to be upset about it. But taking it to small claims court will get you nowhere. The money was paid to the business, you would have to claim it from the business. And if the shop went bankrupt, then good luck getting anything out of it, because there is most likely nothing left to get out. So you have to choose how you go on from this. If Bob was a nefarious character, you would have run into more people who were screwed over by him. We have a guy who is one of the worst, most duplicitous store owner you could meet. Our community is so small, everyone in the community in this country either knows him or has heard stories about him. So yeah, the one guy who he failed to get his star wars minis seems more like incompetence than malice. And that incompetence could be part of the reason the store went under. So you can either forgive him and talk it out with him over a beer, man to man, or you can write him off. But I would suggest you let go of the idea he did anything to hurt you and screw you over, because I very much doubt that was his plan.
Currently in a similar situation, but I went into my local Gaines workshop to buy the anniversary miniature. Unfortunately they had sold out, but the store manager said no problem. We can order one in for you 4 weeks later still no miniature and I’m now chasing games workshop and the manager for a refund .
In the UK / EU we have a fair amount of consumer protection when paying by card. Does the US has the same sort of thing??? If this happened in the UK, Section 75 of the Consumer Credit Act has you covered. The credit card company and the seller (of goods and services) are equally liable. Get proof that the company has gone into administration and write to the credit card company. They have to pay out if you haven't received your goods (or services).
That manager in the last story was a piece of shit but when you knew that the higher-ups had your back and he doubled down you should have definitely given him pushback. I get when you're brand new in a job this is intimidating but after you knew that HQ were on your side that's when you go up to him and say variations of "you've already been warned about this mate"
I left a job I tried to break into management as the old guard were lining me up for advancement. Then they all retired. MD's that replaced them were nepotistic and had 'their guys' from the golf club they all played at get the jobs. Given I was more suitably qualified and overlooked 3 times for the various roles available showed me it was time to leave. I got on well with junior management and I left on good terms. The MD I promptly told to f&@k off and that I wouldn't be returning. Guess that's me off the Xmas card list lol
yeah gw have lost store orders from an independent store I made. twice i ordered a tech priest engineseer back during 5th ed 40k and the orders never showed up to that store. gw also didn't ship codex space marines (during 6th ed) for launch day back in 2013 for a different independent store
I would be very surprised if Bob wasn't in legal trouble and that's why his store suddenly closed out of nowhere. I'd take a wild guess at some kind of tax fraud.
Thanks from the bottom of my heart. I was also struggling with the „struggle/depression?“ of of smb. and I thought it’s not cool of her/him, to be that way when in truth, reality can be way more harsh. So them than beeing „selfish“, like going away from a failure experience for a week, and you mentioning that that’s even when it sounds harsh a tad selfish, really helped me out a lot. You basically describe scenes I can relate to very well, mostly I guess because they are almost all truthful and purposeful most of the times. Learn from the mistakes of the past and try to shape a better world for all of us. Lovely greetings and have a beautiful weekend wonderful people!🌞♥️
I was at the Spiel in Essen yesterday, and when i got to the Games Workshop stand, and the first thing i get handed was a flyer for a job application. Felt a bit odd.
A real marine in Japan?? I have lived here for 7 years now near several bases and have yet to meet a soldier. Every single time someone brings a "military" guy from the base, he's like HR, a janitor or backend IT support. 😅 The closest was an aircraft mechanic
26:40 When you hear that part, that's when you do get down the legal route. You find the other people that got screwed over, note down all this behaviour with secondary if not tertiary actors enabling and covering the shady stuff, and bring that up to lawyer/police. You are scared of charred earth? That is inevitable. Such people are the ones poisoning everything. Waiting it out only lets them be the last standing while all the good people in the hobby, whichever the hobby even is, will leave and mope on their own. Whether anyone takes up such a battle is always dependent on circumstances and how many nerves you can and have to burn and are willing to, for burn some you will. At the timestamp, it already sounds like a pattern. That's not negligence anymore, and the 400 bucks of knights are just another piece of evidence. The German LARP scene has some shady people who order stuff and never pay. They get into people's good graces (and it is a very friendly scene), get stuff before paying, and then never do it. Bring excuses for a while and then just radio silence until too many years have passed to pursue legally, and when they meet the people again they screwed they act like the bestest of friends - which usually leads to the one screwed over to very furious reactions, which allows the perpetrator to play victim.
Can the guy in the first story not just issue a chargeback? He used his card, his bank should be willing to do so in most cases. This certainly seems to qualify.
I know it your job to talk and tell your piece but if the first story, that shop owner obviously had enough cash for a refund or atleast "sorry about that, want a Knight in return?"
I know I'm probably the only human alive who thinks this, but personally I HATE edge highlights. I think they look hideous and make models look like comic book drawings. If you shaded the model with a wash, the light naturally catches on edges anyways.
@@StripesW They look good on the box, having handled a few of the actual box art minis, they are really painted for that one shot. They really do not look as good from the other angles.But then, it might have just been that one studio guy who did his box art models that way.
I agree I don't edge highlight mine but any edge highlighting I see unless it is extremely extremely well done ends up making it look like they are cut out from a marvel comic
I know that in the UK you can go to your bank and say I've paid for this and I've not received it and here is the evidence, and will get your money back for you. Not sure if there is anything like that in the US. Good luck with getting your money back dude.
It's great that the last guy found a new place to work but am surprised he didn't realize the power he had over this manager. He gets an official warning by HQ and he responds by worsening his behavior? Dude, you literally had this guy in the palm of your hands, just mentioning to him something like "ok I guess HQ would want to know you flat out ignored them then" would had him sweating and begging. It's the best outcome that op found a better work place but honestly don't let snakes like this get away with their behavior when you are the one with the upper hand.
What north said 💯%. You were most likely not the first person he scamed, and you will most likely not be the last. Really hope you take him to Court where he cant hide behind anyone. 🎉
If James’ treatment got worse because he was told on, that can be considered “retaliation” in the States at least. Retaliation for flagging misconduct if a fireable offense and potentially a lawsuit. Any company with a reputation to keep would have sent James flying out the door after OP, especially since it was James’ worsening treatment of OP that caused him to quit. Then again, this is Games Workshop.
Regarding the first story.
As a businessman that spent an inordinate amount of time building his business, years of sweat and toil to get it to a point where I had staff, premises etc. Then to watch as it dies because tourism and locking down the entire planet is a terrible mixture, there are few things as painful. Watching all of your hard work, passion, love and care go down the drain and all you have left are a bunch of cold blooded parasites picking over the corpse of what used to be your baby is a truly emotionally destructive experience. So I can fully understand why Suzi, his friend, would try to help, especially if he has confided in her how incredibly soul destroying everything has been. So I can understand why Suzi is talking to you and not him. He might not even be aware of it.
Secondly, when you watch your business die, it is quite funny, you go through the same steps of grief as when a person dies. When he took your order, he was probably in denial. His mind probably went "oh it will turn around. I must just last until December and then the big rush will put me back on track. I will weather this recession". Yes, it is unprofessional that he did not let his customers know. It is also very possible that his reason for not letting his customers know had nothing to with malice or financial gain. To be honest, I doubt your 180 bucks even registered on his mind. The amount of money his debters were demanding would make your 180 bucks seem like a kernel of sand in the desert. So screwing you over was definitely not his intent, I can almost guarantee that.
With regards to his knights, it could have been stock he had lying about that nobody had claimed. And take into context where he took them. The tournament was meant to be at his shop. He was probably proud of having built such a home for the community he loves and then attending the tournament that was supposed to be at his place at another, probably caused quite a lot of mixed emotions for the poor dude. I cant think that is was easy to attend.
And the knights, maybe ask Suzi where he got them, or ask Bob yourself. They could have been a gift. They could have been just old stock that he had lying about and decided to take them along so that he has something to do there. Or Suzi and the friends group could have pitched in together to get him a gift to try and help him feel better. There are ways he could have gotten those knights without paying for them himself.
But lastly, with regards to what you should do, well you have a choice to make. Bob is imperfect and made many, many mistakes to get to this point. His mistakes led to you losing 180 bucks and that is unfair. You have every right to be upset about it. But taking it to small claims court will get you nowhere. The money was paid to the business, you would have to claim it from the business. And if the shop went bankrupt, then good luck getting anything out of it, because there is most likely nothing left to get out.
So you have to choose how you go on from this. If Bob was a nefarious character, you would have run into more people who were screwed over by him. We have a guy who is one of the worst, most duplicitous store owner you could meet. Our community is so small, everyone in the community in this country either knows him or has heard stories about him. So yeah, the one guy who he failed to get his star wars minis seems more like incompetence than malice. And that incompetence could be part of the reason the store went under. So you can either forgive him and talk it out with him over a beer, man to man, or you can write him off. But I would suggest you let go of the idea he did anything to hurt you and screw you over, because I very much doubt that was his plan.
Currently in a similar situation, but I went into my local Gaines workshop to buy the anniversary miniature.
Unfortunately they had sold out, but the store manager said no problem. We can order one in for you 4 weeks later still no miniature and I’m now chasing games workshop and the manager for a refund .
In the UK / EU we have a fair amount of consumer protection when paying by card. Does the US has the same sort of thing???
If this happened in the UK, Section 75 of the Consumer Credit Act has you covered. The credit card company and the seller (of goods and services) are equally liable. Get proof that the company has gone into administration and write to the credit card company. They have to pay out if you haven't received your goods (or services).
I think it's up to the credit card company. The good ones do offer purchase protection .
That manager in the last story was a piece of shit but when you knew that the higher-ups had your back and he doubled down you should have definitely given him pushback.
I get when you're brand new in a job this is intimidating but after you knew that HQ were on your side that's when you go up to him and say variations of "you've already been warned about this mate"
Bob the miniatures and gaming store owner was certainly planning to do a runner with the money.
I left a job I tried to break into management as the old guard were lining me up for advancement. Then they all retired. MD's that replaced them were nepotistic and had 'their guys' from the golf club they all played at get the jobs.
Given I was more suitably qualified and overlooked 3 times for the various roles available showed me it was time to leave.
I got on well with junior management and I left on good terms. The MD I promptly told to f&@k off and that I wouldn't be returning.
Guess that's me off the Xmas card list lol
yeah gw have lost store orders from an independent store I made. twice i ordered a tech priest engineseer back during 5th ed 40k and the orders never showed up to that store. gw also didn't ship codex space marines (during 6th ed) for launch day back in 2013 for a different independent store
I would be very surprised if Bob wasn't in legal trouble and that's why his store suddenly closed out of nowhere. I'd take a wild guess at some kind of tax fraud.
Thanks from the bottom of my heart. I was also struggling with the „struggle/depression?“ of of smb. and I thought it’s not cool of her/him, to be that way when in truth, reality can be way more harsh. So them than beeing „selfish“, like going away from a failure experience for a week, and you mentioning that that’s even when it sounds harsh a tad selfish, really helped me out a lot.
You basically describe scenes I can relate to very well, mostly I guess because they are almost all truthful and purposeful most of the times.
Learn from the mistakes of the past and try to shape a better world for all of us.
Lovely greetings and have a beautiful weekend wonderful people!🌞♥️
I was at the Spiel in Essen yesterday, and when i got to the Games Workshop stand, and the first thing i get handed was a flyer for a job application. Felt a bit odd.
Oooohhhh a live northern with what do I deserve such a treat in the late working hours
A real marine in Japan?? I have lived here for 7 years now near several bases and have yet to meet a soldier. Every single time someone brings a "military" guy from the base, he's like HR, a janitor or backend IT support. 😅
The closest was an aircraft mechanic
26:40 When you hear that part, that's when you do get down the legal route. You find the other people that got screwed over, note down all this behaviour with secondary if not tertiary actors enabling and covering the shady stuff, and bring that up to lawyer/police.
You are scared of charred earth? That is inevitable. Such people are the ones poisoning everything. Waiting it out only lets them be the last standing while all the good people in the hobby, whichever the hobby even is, will leave and mope on their own. Whether anyone takes up such a battle is always dependent on circumstances and how many nerves you can and have to burn and are willing to, for burn some you will.
At the timestamp, it already sounds like a pattern. That's not negligence anymore, and the 400 bucks of knights are just another piece of evidence.
The German LARP scene has some shady people who order stuff and never pay. They get into people's good graces (and it is a very friendly scene), get stuff before paying, and then never do it. Bring excuses for a while and then just radio silence until too many years have passed to pursue legally, and when they meet the people again they screwed they act like the bestest of friends - which usually leads to the one screwed over to very furious reactions, which allows the perpetrator to play victim.
Can the guy in the first story not just issue a chargeback? He used his card, his bank should be willing to do so in most cases. This certainly seems to qualify.
It depends on the bank
cool Gardsmen i startet with Cadian Stands too
I know it your job to talk and tell your piece but if the first story, that shop owner obviously had enough cash for a refund or atleast "sorry about that, want a Knight in return?"
10th edition is a scam, where’s the advice on preventing that?
It takes experience to learn the GW roller coaster. Sorry you're living the GW nightmare right now.
Don't buy 10th edition.
Problem solved.
@@thepoliticalgunnut8018 yes say that to everyone before they buy into a scam.
I know I'm probably the only human alive who thinks this, but personally I HATE edge highlights. I think they look hideous and make models look like comic book drawings. If you shaded the model with a wash, the light naturally catches on edges anyways.
Yes. You are.
Honestly the problem might be that you can't do them. Tell me the box art miniatures look bad with a straight face.
“make models look like comic book drawings”
Are you edge highlighting them with black paint!?
@@StripesW They look good on the box, having handled a few of the actual box art minis, they are really painted for that one shot. They really do not look as good from the other angles.But then, it might have just been that one studio guy who did his box art models that way.
I agree I don't edge highlight mine but any edge highlighting I see unless it is extremely extremely well done ends up making it look like they are cut out from a marvel comic
I would not request a day off fir a loved ones funeral, but I would TELL them I was going - simple ! ! !
Bob would have gotten fucked up. Lol
Not because he can't pay me back, but because he's not communicating properly.
I know that in the UK you can go to your bank and say I've paid for this and I've not received it and here is the evidence, and will get your money back for you. Not sure if there is anything like that in the US. Good luck with getting your money back dude.
My bank literally did this for me 2 months ago.
...I clipped it
First Boy.
Can’t believe this guy didn’t just man up and confront the guy ffs