The Anatomy Of A Mattress: Dream Cloud Mattress Exposed. Why Customer Returned Less Than 6 Months!

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  • เผยแพร่เมื่อ 25 ก.ค. 2022
  • This Episode we see what's inside the DreamCloud mattress, and why this mattress failed after less than 6 months.
    Download our FREE Mattress Shopping Guide here bit.ly/2GFKuHK
    ****WHO ARE MATTRESS MAKERS****
    visit our website @ www.MattressMakers.com
    We're a local mattress store in San Diego, California with 2 stores
    1 in Miramar @ 7919 Silverton Ave. Ste 412, San Diego 92126
    and 1 in La Mesa @ 8366 La Mesa Blvd., La Mesa 91942
    CONNECT WITH US:
    Facebook: / shopmattress. .
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    Website: www.MattressMakers.com
    La Mesa Phone #: (619)303-9505
    Miramar Phone #: (858) 566-4408

ความคิดเห็น • 139

  • @chillwill5080
    @chillwill5080 9 หลายเดือนก่อน +6

    I have a 17 year old Simmons pocketed coil mattress that got impressions, added a 3 inch memory foam pad from Amazon and man do I love it again. I'm sleeping so well.

  • @mrblackj5787
    @mrblackj5787 ปีที่แล้ว +1

    Thanks for your time and help

  • @Reviews__
    @Reviews__ ปีที่แล้ว +5

    I love seeing what's inside.

  • @lal7103
    @lal7103 ปีที่แล้ว +12

    I have tried all dreamclouds at a local store. They seams offer great value and I almost got one. But as soon as I laid on a tempur-pedic, I fall in love with it immediately for the unmatchable pressure reliving and supportive. If you have back pain like me you have to go to a store to try out rather than reading gimmicks.

    • @michaelcarson8375
      @michaelcarson8375 3 หลายเดือนก่อน +1

      @lal7103 Did you buy the tempur-pedic? If so which one? I'm trying to get my dad a mattress. He can be very picky.

  • @Marie-ts8rp
    @Marie-ts8rp ปีที่แล้ว +4

    Awesome content! You guys should have 100k Subs😊

  • @jodycanfield6684
    @jodycanfield6684 3 หลายเดือนก่อน

    Great information and exhibition. I learned a lot.

  • @SugarPilz
    @SugarPilz ปีที่แล้ว +3

    Wondering where you guys have been. I am not shopping now, but when I was looking for a new mattress your videos were helpful.

  • @jcsquared1111
    @jcsquared1111 ปีที่แล้ว +4

    If you had a choice this or tempur perdic hybrid pro adapt? Which you think is better, im a back sleeper, male 45 225lbs 5 foot 10

  • @grumpywolfgaming
    @grumpywolfgaming ปีที่แล้ว +10

    Just ordered one of these, was worried at first, but this helped me feel a little better.

    • @sosabrina
      @sosabrina ปีที่แล้ว +4

      @grumpywolfgaming how did the mattress work out for you?

    • @saint_snow
      @saint_snow 11 หลายเดือนก่อน +2

      ....wait you ordered a dreamcloud, and somehow this video helped you feel better? What? Did you watch the video? The thing is terrible and this video just proves you shouldn't touch this thing with a 10ft pole.

    • @stevenk7753
      @stevenk7753 11 หลายเดือนก่อน

      ​@@saint_snowyou SHOULD touch it?? What is happening

    • @saint_snow
      @saint_snow 11 หลายเดือนก่อน

      @@stevenk7753 *shouldn't. good looks

  • @eurekaelephant2714
    @eurekaelephant2714 10 หลายเดือนก่อน

    Good stuff. Thankyou!

  • @TommysRaw
    @TommysRaw ปีที่แล้ว +6

    Hey Everyone update, after 2 months I dont like the dream cloud anymore. I bought the Avocado green, way more expensive but its got latex. My recommendation is find a latex bed under 1200 and youll be happy

  • @solitatorres3682
    @solitatorres3682 8 หลายเดือนก่อน +1

    Would you recommend this mattress? Does it have fiberglass?

  • @roseannaayala1487
    @roseannaayala1487 ปีที่แล้ว +28

    What the hell am i suppose to buy then

    • @takishabaker7520
      @takishabaker7520 4 หลายเดือนก่อน +4

      Their mattress.😂

    • @mikehancho1613
      @mikehancho1613 2 หลายเดือนก่อน +1

      Sleep on the floor 😂

    • @ApostleMelvinDavis
      @ApostleMelvinDavis 2 หลายเดือนก่อน

      @@takishabaker7520yeah I know watched a few of their videos. More critiques than solutions or recommendations. Frustrating

    • @_jizl_
      @_jizl_ หลายเดือนก่อน

      They actually tell u to allow 24 to 72 hrs for the mattress to fully axpand before you use it. Im guessing she started using it immediately

  • @alyance1882
    @alyance1882 10 หลายเดือนก่อน +13

    Seems those who don't like this mattress, are either overweight, or have some preexisting condition.
    Mine just arrived and it's most comfortable, in really any sleeping position. I'm 6', 195, and I float on it like floating on a cloud.
    It expanded beautifully, it's nice and even everywhere, it's a little weak around the edges, but who sleeps there?
    I simply can't imagine that after a few months, this mattress will start sagging, and I'll want to return it. If that were the case, Dream Cloud would go out of business very fast.
    I'm sold.

    • @bostonman8347
      @bostonman8347 2 หลายเดือนก่อน

      It was WAY too soft for me. Like held no weight at all and I am 162

  • @TheHimElGuerro
    @TheHimElGuerro ปีที่แล้ว +6

    So should I buy one? Or not?

  • @RbAgsts718
    @RbAgsts718 5 หลายเดือนก่อน +2

    Try doing a Macy’s mattress. I had good luck buying it at Macy’s. I have a Sealy that is over twenty years old. It’s a coil spring mattress.

  • @alfedtron9043
    @alfedtron9043 8 หลายเดือนก่อน

    what about the hardness of the wire will it hold its height for a long time?

  • @breannasmith5648
    @breannasmith5648 ปีที่แล้ว +18

    We just got the Dream Cloud premiere and it's INCREDIBLE! We love it and no more back pain. I highly recommend it. We are side sleepers.

    • @jyb5394
      @jyb5394 ปีที่แล้ว +8

      Fake

    • @chuckrambo4401
      @chuckrambo4401 ปีที่แล้ว +3

      @@jyb5394 < extra fake

    • @saint_snow
      @saint_snow 11 หลายเดือนก่อน

      Ain't no way you're just going to reccomend this mattress after seeing what this video shows..

    • @nanoflower1
      @nanoflower1 11 หลายเดือนก่อน

      @@saint_snow Sure they could. It all depends on what the makers did when putting the mattress together. As pointed out in the video they likely rushed the process and applied too much glue and then didn't give it time to cure. If they had given it the proper length of time to cure it's likely the mattress would have been fine.

    • @webguy943
      @webguy943 8 หลายเดือนก่อน +1

      ​@@nanoflower1another reason is the customer didnt open the box immediately. once u receive it u gotta open it n let it inflate. if u keep it in the box for too long n then open it then this can happen.

  • @bikeanic
    @bikeanic 3 หลายเดือนก่อน +1

    Wire gauge is number given to 40 logarithmic steps between 0000 (.46”) and 36 (.005”). Each step i, I forget but, on the order of 1: 1.19

  • @JbrayxD
    @JbrayxD ปีที่แล้ว

    Anything on kingsdown from Canada?

  • @Ashroyer86
    @Ashroyer86 ปีที่แล้ว +13

    So what is a good mattress, king sized, for a side sleeper with back problems?

    • @YuryArutyunov
      @YuryArutyunov ปีที่แล้ว +1

      did you ever find one? Im looking for the exact same thing

  • @christopherdavisson617
    @christopherdavisson617 11 หลายเดือนก่อน +10

    I love my DreamCloud actually. Idk if the uneven top is typical. But mine was fresh and in great condition when it got here. After it filled out of course. I got mine for $665.00 on sale and its by far the best matress I've ever had.

    • @sdmattressmakers
      @sdmattressmakers  10 หลายเดือนก่อน +2

      I’m glad you’re enjoying it Chris.
      For the price, it sounds like a good value, and if you’re sleeping better that’s what matters most.

    • @Insurology
      @Insurology 9 หลายเดือนก่อน +1

      50% flash sale, we did too. Love the comfort, but edge support is lacking. Do not feel it's very well made. Knit covering is loosely fitted. Sending it back.

    • @samog777
      @samog777 6 หลายเดือนก่อน +1

      I Like your exsperience. Its 12/22/23 and mine is on its Way 😂? My GHOSTBED died after almost 4 years. Its sagging in the middle and im only 188lbs😔

    • @christopherdavisson617
      @christopherdavisson617 6 หลายเดือนก่อน

      Idk how common it is to get a bad one. But my Dreamcloud is still holding up very nicely. @@samog777

    • @christopherdavisson617
      @christopherdavisson617 6 หลายเดือนก่อน

      I'm 250lbs btw. @@samog777

  • @TommysRaw
    @TommysRaw ปีที่แล้ว +11

    I’ve been on mine for a week now. I actually like it so much more than nectar. Let’s see how I feel after a month

    • @sabrenadeleon175
      @sabrenadeleon175 ปีที่แล้ว +4

      Are you still liking it

    • @TommysRaw
      @TommysRaw ปีที่แล้ว

      @@sabrenadeleon175 yes. It keeps me cool and firm how I like it. No complaints yet

  • @DennisMangual
    @DennisMangual 11 หลายเดือนก่อน +5

    We had an issue with our Dream Cloud Premiere Rest and their customer service was top notch and sent a replacement.

    • @eurekaelephant2714
      @eurekaelephant2714 10 หลายเดือนก่อน +2

      Did DreamCloud send you to write that, or?

    • @DennisMangual
      @DennisMangual 10 หลายเดือนก่อน

      @@eurekaelephant2714 ? No, we had shipping issues with our bed and bed frame from them and their customer service helped us fix the issue with no problem. Figured i would let people know.

    • @thornelogan
      @thornelogan 10 หลายเดือนก่อน

      Getting ready to order the Premier Rest soon. Do you mind saying what your issue was?

    • @DennisMangual
      @DennisMangual 10 หลายเดือนก่อน

      @@thornelogan Our Mattress didnt seem to fully inflate so after talking with customer service they texted me and i sent them picttures and they replaced it. Very easy process. Btw, its been a few weeks and my wife and I absolutely love it. We got the King. One thing i would advise is to open the matress as soon as possible to give it time to fully expland. Good luck!

    • @javier452
      @javier452 9 หลายเดือนก่อน

      @@DennisMangualdid you order directly from their website or through Amazon?

  • @jkimball7093
    @jkimball7093 ปีที่แล้ว +32

    I thought Dream Cloud had a lifetime warrenty. Why didn't they replace it?

    • @calebwhite6173
      @calebwhite6173 ปีที่แล้ว +9

      They might have just given a refund and told her to keep it.

    • @tnice723
      @tnice723 ปีที่แล้ว +7

      The warranty usually doesn’t kick in unless the dips are AT LEAST 1.5 inches, which (of course) takes a while to happen. All while you suffer in pain….

    • @MrManbirdhillon
      @MrManbirdhillon 7 หลายเดือนก่อน +1

      I'm sure they have a 365 day sleep trail and can return for full refund well it is in the UK what's more they actually make the product here in the UK not from UAE like USA

    • @stang3804
      @stang3804 6 หลายเดือนก่อน

      How would you say the build quality is if it did not have these issues.

  • @gregoz6
    @gregoz6 8 หลายเดือนก่อน +1

    One more comment, after 2 weeks of decompressing I observed the same problem as on your video, each side of the bed is lower than the middle section. It means your feet and your head is below your hips. I hope it will rectify itself before I change my mind.

  • @kristin972
    @kristin972 ปีที่แล้ว

    Review the tuft n needle

    • @sdmattressmakers
      @sdmattressmakers  ปีที่แล้ว

      We already you can find the video here
      The Anatomy of a Mattress: Tuft and Needle
      th-cam.com/video/L-DHeu6lHM0/w-d-xo.html

  • @Aphillywitdahoodie
    @Aphillywitdahoodie 2 หลายเดือนก่อน

    Wish you did one on nest bedding’s owl latex hybrid

    • @sdmattressmakers
      @sdmattressmakers  2 หลายเดือนก่อน

      If we get one we will certainly do a video!

  • @jht09
    @jht09 ปีที่แล้ว +1

    Are the coils in these beds reusable are you able to rebuild these beds?

    • @sdmattressmakers
      @sdmattressmakers  ปีที่แล้ว +2

      There are companies that do rebuild mattresses by stripping a mattress and just using the springs and any other component that may still be ok and sell at a very big discount but those beds must be identified as a “rebuilt mattress” We don’t. We use all new materials in our beds.

    • @jht09
      @jht09 ปีที่แล้ว +1

      @@sdmattressmakers thank you for your response

  • @Accnews_
    @Accnews_ 9 หลายเดือนก่อน +1

    What brand recommend it to buy?

  • @samog777
    @samog777 6 หลายเดือนก่อน +1

    I wonder if dreamcloud responded to this??

  • @TonyCai
    @TonyCai ปีที่แล้ว +1

    I bought a dreamcloud and returned it, it sagged in the middle, i would sleep on the left and end up rolling into the middle.

  • @daviddreier953
    @daviddreier953 ปีที่แล้ว +4

    It looks to me that too much glue was used between the foam layers. Then the mattress is compacted and rolled and boxed and the foam layers stick together creating uneven areas.

    • @sdmattressmakers
      @sdmattressmakers  ปีที่แล้ว +4

      I agree , looks like they used too much glue and did not let it dry properly before packing it up

  • @smrrogers7648
    @smrrogers7648 ปีที่แล้ว +1

    Which DreamCloud mattress is this? Is it the DreamCloud Premier Hybrid?

  • @blahblah162005
    @blahblah162005 11 หลายเดือนก่อน +1

    Man theres a good deal on this mattress right now but now i dont think that its worth it.

  • @davidmiller4270
    @davidmiller4270 ปีที่แล้ว +8

    You guys are like the jerryrigeverything channel except mattresses lol

    • @buckwilde1511
      @buckwilde1511 ปีที่แล้ว +2

      Actually, the phrase is "jury-rigging" ... I just learned that recently. I had it wrong my whole life until recently! Crazy, right? LOL!

  • @gregoz6
    @gregoz6 7 หลายเดือนก่อน

    After sleeping for over a month, I noticed that one side of the mattress is lower than the other by a good inch. I guess it was stored rolled in for a long time and the inside part that was squeezed in the most, will never regain its proper height. Too bad, but I guess good there is a refund available just in case.

  • @varanidguy
    @varanidguy 4 หลายเดือนก่อน +1

    So did you guys give her the money she paid for the mattress or something? Six months is well within their free return period, and while I've been reading some bad reviews (mostly from Reddit) about DreamCloud, one thing that seems unanimous is that their return policy is pretty legit. Your customer donated an $800-$1000+ mattress for a video?

  • @chrisbullock6477
    @chrisbullock6477 ปีที่แล้ว +4

    That's why people always have problems with getting sheets to fit, because of going off what the advertising says.

  • @georgecook1374
    @georgecook1374 ปีที่แล้ว +2

    could have it just been a manufactureing defect?

    • @nanoflower1
      @nanoflower1 11 หลายเดือนก่อน +3

      Sure, that seems to be what it was. The question is how common is that defect. Do they typically try to rush the process or do they usually give the mattress a few hours to dry out after applying the glue.

  • @bc5441
    @bc5441 ปีที่แล้ว +1

    1:11 Am I mistaken or does the mattress appear to be stained, too? 😬

    • @sdmattressmakers
      @sdmattressmakers  ปีที่แล้ว +2

      Yes, that clip was actually a shot at the inside of the mattress. It was the glue stain.

  • @kingocto
    @kingocto ปีที่แล้ว +2

    what's the point of the coils when it comes to that hard ef firmness, they hardly moved. Seems like a wasted effort.

  • @grateful786
    @grateful786 ปีที่แล้ว +3

    Why didn’t she return the mattress for a refund?

    • @sdmattressmakers
      @sdmattressmakers  ปีที่แล้ว +3

      Great Question! I asked her the same thing. According to the customer. Dream Cloud offered her some money back and a topper for to keep the mattress, instead of a full refund.

    • @edubb2491
      @edubb2491 ปีที่แล้ว +1

      @@sdmattressmakers suppose to give all money back..within 1 yr

  • @PAVEL-JAKL
    @PAVEL-JAKL ปีที่แล้ว +10

    I just ordered one today..😳

    • @nicholaswright8350
      @nicholaswright8350 ปีที่แล้ว +3

      Me too. Lol

    • @PAVEL-JAKL
      @PAVEL-JAKL ปีที่แล้ว +2

      @@nicholaswright8350 hopefully it will good matress if not I will return it

    • @edubb2491
      @edubb2491 ปีที่แล้ว

      So far?

    • @PAVEL-JAKL
      @PAVEL-JAKL ปีที่แล้ว +4

      @@edubb2491 not good do not buy

    • @edubb2491
      @edubb2491 ปีที่แล้ว

      @@PAVEL-JAKL to late man...its not the best..not the worse..and i got it on a payment plan..with no intrest..thank you tho..what was wrong with yours..ive had mine 2 months

  • @gregoz6
    @gregoz6 8 หลายเดือนก่อน +1

    I’ve been sleeping on the Dreamcloud Premiere for the past two weeks. Two things I observed, 1. The top European layer is a stitched white foam that forms bulges on the surface, it feels like sleeping on the cobblestone street of Europe.. 😂, they really need to do something, it’s very uncomfortable, this is the first thing I notice when i wake up in the morning, I will give it another 2 weeks, maybe I will get used to it, but definitely now I’m very aware of it, which makes it that much harder to forget. I wish the surface was flat. 2. A minor thing, the side of the mattress is covered with the navy blue material which looks great, expensive and luxurious on the web but in fact, when you touch it, it feels cheap and tiny. I’m afraid that in time it will develop runs like on pantyhose. I wish it was a solid material that would last long.

    • @SweepDailyWin
      @SweepDailyWin 5 หลายเดือนก่อน

      Don't suffer 1 more night! Send it back!!! You deserve good sleep!!!!

  • @california2210
    @california2210 ปีที่แล้ว

    🫂 HELLO THERE HOW YOU DOING TODAY I HAVE A QUESTION I DON'T KNOW IF YOU EVER HEARD OF AMERICAN FREIGHT FURNITURE BUT ALL THAT MATTRESSES THE TOPPING THE LAST TOPPING OF THE MATTRESS IT'S NOT SNUG WHEN THEY SEW IT TOGETHER SO I WOULD LIKE TO KNOW IS THIS MATTRESS FINAL TOP LAYER SNUG ENOUGH IT'S NOT NO LOOSE FITTING MATERIAL ON TOP IS IT.

  • @saint_snow
    @saint_snow 11 หลายเดือนก่อน

    TLDR: Do not buy this mattress or any of their subsidiaries to be honest. This includes, Nectar and Awara.

  • @trilingualkid
    @trilingualkid ปีที่แล้ว +3

    I never ever buyy stuff from Nectar and dreamcloud (same company) again their bed is horrible! and does not honor their warranty!

    • @PAVEL-JAKL
      @PAVEL-JAKL ปีที่แล้ว

      Did they give you refund for the matress?

    • @trilingualkid
      @trilingualkid ปีที่แล้ว

      @@PAVEL-JAKL they won't honor warranty...why would they give refund...

    • @ballamaniac6984
      @ballamaniac6984 ปีที่แล้ว

      @trilingualkid u an idiot lol they got a 365 day trial period to return the mattress

    • @kamleshr2130
      @kamleshr2130 ปีที่แล้ว

      ​@@trilingualkid Are you sure. They offer 365 days trial with full refund if you don't like it. Isn't it?

    • @trilingualkid
      @trilingualkid ปีที่แล้ว

      @@kamleshr2130 I wouldn't bet on it, I bet they try to not refund you

  • @caseyd9178
    @caseyd9178 8 หลายเดือนก่อน

    Sounds like she opened it and didn't wait the 2 days before using it

    • @gregoz6
      @gregoz6 7 หลายเดือนก่อน

      I’ve slept on mine for over a month now, one side is still lower than the other by an inch. I guess it was stored rolled in for months if not years..

    • @caseyd9178
      @caseyd9178 7 หลายเดือนก่อน

      @gregoz6 sounds about right first in first out method

  • @justinmanchester7743
    @justinmanchester7743 ปีที่แล้ว +2

    Crowning, that’s industry speak. Haha wtf

    • @RJS1974
      @RJS1974 ปีที่แล้ว +5

      When I’m about to take a shit I’m crowning. 😂

    • @HairyTheCandyMan
      @HairyTheCandyMan ปีที่แล้ว +1

      ​@@RJS1974 bahahahahhahahahahahaha

  • @SweepDailyWin
    @SweepDailyWin 5 หลายเดือนก่อน

    Don't keep shaming the customer saying "it didn't work for her" ... I can see it's lump y AF

  • @JamesBrown-bm9pk
    @JamesBrown-bm9pk 26 วันที่ผ่านมา

    So you're gonna trust a Pablo that is from a different mattress company that sells mattressess....ok....

  • @WarsawCricketAcademy
    @WarsawCricketAcademy หลายเดือนก่อน

    Worst matress ever I slept on. And worst service

    • @sdmattressmakers
      @sdmattressmakers  28 วันที่ผ่านมา

      Oh, sorry you had that experience!

  • @4bizniz736
    @4bizniz736 10 หลายเดือนก่อน

    was she fat?

    • @sdmattressmakers
      @sdmattressmakers  10 หลายเดือนก่อน +1

      I would say she was average weight

    • @supersurfer1
      @supersurfer1 9 หลายเดือนก่อน

      @@sdmattressmakersaverage yank is about 600lb

  • @cowboysnation1
    @cowboysnation1 ปีที่แล้ว

    Thanks I will never buy this shitty mattress!

  • @bigdog8395
    @bigdog8395 4 หลายเดือนก่อน +1

    Bro…you two a slimey because if your experts you would know that if the mattress is crowned it’s poorly made. I got a kick out of you stating the obvious then contradicting what you said by saying this is a nice mattress. Also after this company settled their civil lawsuit. They can’t lie to the American people stating 100% made in America.
    People wake up please. My 12 year old son could of made a better video.
    Buy a mattress from a reputable company or retail store. Don’t forget these two aren’t doing this for free 🤔
    If this lady had the mattress for a couple of weeks why does the middle edge already show signs of smashed springs and foam.

  • @vince4871
    @vince4871 ปีที่แล้ว +5

    Just purchased a DreamCloud mattress and have been sleeping on it for a couple of weeks. I'm having the same issue as the lady that owned the one you dissected. I like to sleep on the edge of the bed and I can tell that there is a drop down from the middle of the bed. I also don't care for the top cover with all of the dimples. It is not very comfortable. I prefer a flat surface.

    • @TheMstwntdLMSV123
      @TheMstwntdLMSV123 ปีที่แล้ว +2

      Same experience. I have numerous back issues and I consistently wake up with pain. I should have done more research. I should have known better with how heavily they advertise. I will never buy another mattress without trying it out first.

    • @gregdesanto
      @gregdesanto ปีที่แล้ว

      @@TheMstwntdLMSV123 Since the mattress comes with a 365 day trial period, did you return it and if so, how easy was the process?

  • @PlasticPellets
    @PlasticPellets 8 หลายเดือนก่อน

    Classic Brands are cheapy mattresses

  • @MarkasTZM
    @MarkasTZM 2 หลายเดือนก่อน

    There is no "th" at the end of the word heigHT.