Years ago, I bought a “fake” La-Z-Boy”. It was cheap and comfortable like a real La-Z-Boy. Within a couple of years, I started to notice hardware (bolts and nuts) laying loose around and under the chair. Soon, the “fake” leather began to peel like a bad sunburn. I was so pissed off,I went to my local La-Z-Boy” and ordered my first genuine La-Z-Boy. It was expensive, but after 10+ years, it still as good as day one. I thought I’d have buyer’s remorse for spending so much $$$, but no regret.
I have read most of these posts, a lot of complaints. My parents had these chairs since the 50's. I bought my first two LB's in 1981. swivel rockers. Still in my ownership. Sat in for years and years. I am 6'2", now 230lbs. So, not exactly a slight built man. I bought two more in 2002. Rocker/Recliners. I guess I must of hit the jackpot because All of my chairs have NEVER experienced a failure. NO tears, or general cloth cover breakdown. So, with my personal experience in hand. I am going to be buying a new entertainment love seat style. Lazyboy has some nice features and certainly, Yes, I will be looking at them. This company has been golden in my book. They have always been innovative in build and function. Great video.
This is the best LazBoy training I’ve ever seen. Thank you! Is there any way to get a transcript? Tons of information!!! It’s a bit out of date. But most still very relevant.
Bought my LaZboy Lift and Recline Chair 1LF505 in February of 2012 at the store in Franklin, TN. Had one problem with the lift mechanism three years ago. If was replaced right away. Great customer service in Nashville. When this chair has to be replaced, this store will be my first visit.
I've had my big guy leather recliner/rocker since 2008. I had to have the ratchet mechanism replaced a couple years back and only now am looking into replacing the seat poly foam, which only lasts about 5 years from what the service tech told me. This chair has been heavily used and is one I would buy again, no doubt. The service call did cost me $100 but all reclining mechanism parts were covered. No China recliner for me...me love my recliner long time...
If you think todays La-Z-Boy recliners are the “be all, end all”... you are poorly mistaken and overpaying for an inferior recliner. I had an old LB recliner and it was built well. Lasted 22 years. I would buy Bradington Young over LB now if that was my price range. However, I wanted another 22yr to lifetime chair..... so I bought a Hancock & Moore Ghent recliner with power head adjustment. It’s heaven!
@@rainerrain9689 yeah…. I’m no longer impressed. Our chair creaks and groans when the mechanism is being used. It’s an extremely over-hyped and over-priced manufacturer.
Just shopped for a new recliner. Lazy Boy looked well made, but old fashioned. Didn't care for any of them, though I did like the memory positions on some of them. That was a really neat feature. Didn't like the rocking. Felt like the chair was running away from me when I sat down. Feet weren't on the floor, so felt like Lily Tomlin! Headrests weren't comfortable and didn't adjust up enough to watch TV. Really wanted to buy one...but...
Thank you for your review and sales points. My family just bought a Clayton Gold power lift recliner and 2 Hunter rocker power recliners and we are in love. I want to visit the plant in Dayton TN.
I will never buy La-Z-Boy again, even though I spent nearly $6500 last year on furniture. My glider rocker after six months had a tear in the trim. I submitted a claim to the protection plan, which cost $90, and it was denied. I will never ever shop for La-Z-Boy again, there are too many competitors! 😢😢
I bought two leather products from lazy boys: one is a rocking recliner with faux leather, another is an office chair from staples ( with lazy boy as manufacturer). Both leather disintegrated to pieces in 2-3 years. Quite disappointed with the quality. Buyer beware.
Mine broke the first day I had it, then broke 2 more times before the spring under the cushion broke. I will never by another LA-Z-Boy for as long as I live. Give me LANE or nothing.
Ive emailed my local store and they never reached out to me. I guess they dont wanna make a sale. Why even put an email option on your site if they dont use it ??
What do you do for a chair that creaks and scrubs and creaks when lowering . The people that I bought it from told me to oil it .I paid 1,000 dollars for this chair .did they take advantage of my granddaughter, I had broken my left arm and had bad knee so I had to have this chair ..
I spent 1600 on two lazy boys in 2008. They both turned out to be a real piece of shit. The repair was half the cost if not more like 3/4 the cost of a new one. My older Lazy Boys are fine. What happened to Lazy Boy's Quality.
Informative. I've not had problems with the actual FRAME... but the JOINTS in the frame coming apart. Several times I have just had to repair the chair myself by reinforcing the joints with metal plates and screws, because the joint simply came apart. However, lazyboy is the ONLY brand I can use, the way other brands are designed, will cause back issues.... and primarily, you have to use your legs to FORCE down the footrest on other brands, where lazy boy's ratchet mechanism you can drop the footrest with a flick of the wrist.
My wife purchased me a La-Z-Boy before I realized all of the deficiencies with the seat cushions not being available for replacement after five years and joints like you’re saying. I feel into the trusting the name because this is what my dad had for years. But unfortunately I’m probably going to keep it simply due to the functionality. I just hope it last a bit longer with the higher density foam and my frame doesn’t come apart.
i have La-Z - boy Recline that has power lift it is failure checked the power supply found ok it has a two motor i do not know what is model of motor , can help
the leather in rocker is a 010713...tripoli recliner. Can be wallhugger or rocker, power chair or power plus chair...available as sofa and loveseat with and with out console. La Z Boy Lansing ask for Terry.
Tried chair in store not noisy but the one I got that was wrapped up when got home it is very very noisy opening and closing. Nobody can use it if anyone in the house is asleep. Scrappy very loud noisy ratcheting sound!!!!
If I let the girl sit on top while I sit on a La-Z-Boy, what if her mother comes in and yells, "Get off that lazy boy!!" Should I get off the chair or should the girl get off me?
Had a lazy boy some of the reclining mechanism broke and lazy boy guaranteed the parts but I would have to use thier repair people at 135.00 per hr . Took the air out of my satisfaction with lazy boy but still I will buy another chair from lazy boy . They need to adjust their guaranteed.
@@georgeslavin6137 It is stronger in sheer, as used for the web of "I beams' , weaker in flexural strength such as used in sub-flooring. The important point is it is cheaper.
In addition: the defect was a broken weld off of a metal piece which supported the leg lift linkage. So nothing worked when it broke off. This was definite a manufacturing defect which they refused to do anything about. See below!
KlassicKrusty leg also tilts the back, but you can tilt the back forward. also, you can adjust the lumbar and headrest on the ones i tried (astor my favorite bc tall and the headrest pillow)
After paying $3,000 plus for my custom leather and custom color recliner, it was an authentic Lazy Boy and an authentic disappointment. After having it and using it with respectable care for only 4 years, I was raising the footrest and heard cracking noises. I stopped immediately, but 5 plastic pieces and a metal piece just fell onto the floor. This affected the footrest function and a couple of other functions, making the structure a bit dilapidated. Will the intended repair reconstitute the chair. I'm preparing myself for a disappointment. I don't know if they will ever fix it, they have made and canceled two appointments to repair it now that I have the new parts. I now have a 3rd appointment for next week. Will they come?
Jimmy G. It's Pinnacle Power with 4 side power buttons on side. Ack # is 511201110-034-002. The footrest raises up & down fine. The reclining part starts with a definite lurch to the left & struggles to go back. Cannot find a repair place , parts etc. pd over$1300
I don’t see anything lazy about a lazy boy chair it looks more like a workout chair😒 how are you supposed to use this chair if you have a bad back you would throw your back out trying to lean it backwards. It’s an old design. Power recliner is what you need and they have battery 🔋 backup if you loose power. Just got one. No Herky jerky crap to recline it
Power chairs are like being in the hospital. You are reclined and need to get up to pee. Press the call button for the nurse and wait. Good luck on which happens first.
Worst piece of junk I ever bought! The only thing worst, was the customer service, that unfortunately, escalated from the branch store I bought it from to the national level, and just kept going downhill. Buyer beware. Just don't buy; too many other good products out there. This guy is a salesman who works for La-Z-boy--what else do you expect him to say other than his product is great. It isn't. $3000 down the tubes.
actually he is not a salesman, he is a rep for the company. Most la z boy are small family owned franchise stores. Corporate has been reaquiring stores though. Pretty broad statement for the second largest furniture manufacturer on earth. Furthermore complaints like this are typically those who custom order then decide they dont like it after delivery. Well terms and conditions are signed with every sale and la z boy is up front about everything. Unless you bought from Art Van lol....
![“อาร์ต พศุตม์” เกือบเอี่ยวทุกคดีดัง เอ๊ะไว้ก่อน ไม่มีอะไรได้มาง่ายๆ | แฉ 16 ต.ค. 67 [2/3] | GMM25](http://i.ytimg.com/vi/0Gx-0-kUBv8/mqdefault.jpg)
Excellent! This is the most informative recliner video I've watched.
This dude is a La-Z-Boy Ninja.
My lay boy is still like new after 20 years. I do look after it.
The new ones are NOT of equal quality.
A friend gave me a 20+ year old leather Lazy Boy. It not only still looks new but has zero problems.
Years ago, I bought a “fake” La-Z-Boy”. It was cheap and comfortable like a real La-Z-Boy. Within a couple of years, I started to notice hardware (bolts and nuts) laying loose around and under the chair. Soon, the “fake” leather began to peel like a bad sunburn. I was so pissed off,I went to my local La-Z-Boy” and ordered my first genuine La-Z-Boy. It was expensive, but after 10+ years, it still as good as day one. I thought I’d have buyer’s remorse for spending so much $$$, but no regret.
I have read most of these posts, a lot of complaints. My parents had these chairs since the 50's. I bought my first two LB's in 1981. swivel rockers. Still in my ownership. Sat in for years and years. I am 6'2", now 230lbs. So, not exactly a slight built man. I bought two more in 2002. Rocker/Recliners. I guess I must of hit the jackpot because All of my chairs have NEVER experienced a failure. NO tears, or general cloth cover breakdown. So, with my personal experience in hand. I am going to be buying a new entertainment love seat style. Lazyboy has some nice features and certainly, Yes, I will be looking at them. This company has been golden in my book. They have always been innovative in build and function. Great video.
This is the best LazBoy training I’ve ever seen. Thank you! Is there any way to get a transcript? Tons of information!!! It’s a bit out of date. But most still very relevant.
Made in USA , Out here on Left coast n proud to buy from good folks built in the south.
All Mexican labor here in Dayton Tennessee. They don’t pay shit
Bought my LaZboy Lift and Recline Chair 1LF505 in February of 2012 at the store in Franklin, TN. Had one problem with the lift mechanism three years ago. If was replaced right away. Great customer service in Nashville. When this chair has to be replaced, this store will be my first visit.
I've had my big guy leather recliner/rocker since 2008. I had to have the ratchet mechanism replaced a couple years back and only now am looking into replacing the seat poly foam, which only lasts about 5 years from what the service tech told me. This chair has been heavily used and is one I would buy again, no doubt. The service call did cost me $100 but all reclining mechanism parts were covered. No China recliner for me...me love my recliner long time...
If you have a La-z-boy recliner, you have a China Recliner, La-Z-Boy's are made in China and assembled in the U.S....
how is how every salesperson suppose to be. he knows the product. even though i havent tested it. i already loved it.
If you think todays La-Z-Boy recliners are the “be all, end all”... you are poorly mistaken and overpaying for an inferior recliner. I had an old LB recliner and it was built well. Lasted 22 years. I would buy Bradington Young over LB now if that was my price range. However, I wanted another 22yr to lifetime chair..... so I bought a Hancock & Moore Ghent recliner with power head adjustment. It’s heaven!
@@beri232 Hancock & Moore is terrible , never shows the recliners in the RECLINE POSITION .
@@rainerrain9689 yeah…. I’m no longer impressed. Our chair creaks and groans when the mechanism is being used. It’s an extremely over-hyped and over-priced manufacturer.
Really good video for people who just bought a La-Z-Boy.
I am Six feet four inches tall .Where i can buy it in india
Just shopped for a new recliner. Lazy Boy looked well made, but old fashioned. Didn't care for any of them, though I did like the memory positions on some of them. That was a really neat feature. Didn't like the rocking. Felt like the chair was running away from me when I sat down. Feet weren't on the floor, so felt like Lily Tomlin! Headrests weren't comfortable and didn't adjust up enough to watch TV. Really wanted to buy one...but...
Thank you for your review and sales points. My family just bought a Clayton Gold power lift recliner and 2 Hunter rocker power recliners and we are in love. I want to visit the plant in Dayton TN.
Wait for it The plastic parts in your lift mechanism will be wearing out soon !!
I will never buy La-Z-Boy again, even though I spent nearly $6500 last year on furniture. My glider rocker after six months had a tear in the trim. I submitted a claim to the protection plan, which cost $90, and it was denied. I will never ever shop for La-Z-Boy again, there are too many competitors! 😢😢
File case with credit card company
I bought two leather products from lazy boys: one is a rocking recliner with faux leather, another is an office chair from staples ( with lazy boy as manufacturer). Both leather disintegrated to pieces in 2-3 years. Quite disappointed with the quality. Buyer beware.
Ive owned two recliners in the last couple years. It would be nice if they made something that wouldn't fall apart.
GENUINE LAZBOYS? That's the point.
Lazyboy is hit or miss. They use to be worth the cost. Not anymore.
@@mattjameson4087. How to tell if it’s a genuine or fake LB??
I'd buy another lazyboy if i knew it had a seat foam that would hold up for at least 5 years.
Mine broke the first day I had it, then broke 2 more times before the spring under the cushion broke. I will never by another LA-Z-Boy for as long as I live. Give me LANE or nothing.
La-Z-Boy world headquarters are in my hometown
Ive emailed my local store and they never reached out to me. I guess they dont wanna make a sale. Why even put an email option on your site if they dont use it ??
La-Z boy will fix there recliners at a great cost!!!
Pretty awesome video
I am also a la z boy ninja lol, that is our Tripoli, Maverick on the left and i bet my fortune on the right. judging by the arm lol
Terry Yancer 33.
Does lazy boy make a glider recliner with a seat minimum of 20 x20 I’m having difficulty finding any
There are as many complaints in the comment section as there are complements. People love to complain , but nothing lasts forever.
Thanks. That was awesome and helpful. I wish i can find something good here in Dubai.
Pants on Fire! Pants on Fire!
What do you do for a chair that creaks and scrubs and creaks when lowering . The people that I bought it from told me to oil it .I paid 1,000 dollars for this chair .did they take advantage of my granddaughter, I had broken my left arm and had bad knee so I had to have this chair ..
I don't want a rocker, I want a swivel glider recliner with a handle and I can't find one!
The good name of La-Z-Boy has definitely been corroding with their subpar quality as of late in customer service
I spent 1600 on two lazy boys in 2008. They both turned out to be a real piece of shit. The repair was half the cost if not more like 3/4 the cost of a new one. My older Lazy Boys are fine. What happened to Lazy Boy's Quality.
Had the same thing happen to me with a couch set and then they wouldn't do nothing for us, so we stopped buying Lazyboy
Mostly everything is cheaply made now
@@Me-fy8ue And much higher priced.......
Mine is a mess after 5 years. I’m waiting to hear back from customer service on what they will do to rectify this
It's only been two years since your post, so they seem to on schedule.
Informative. I've not had problems with the actual FRAME... but the JOINTS in the frame coming apart. Several times I have just had to repair the chair myself by reinforcing the joints with metal plates and screws, because the joint simply came apart. However, lazyboy is the ONLY brand I can use, the way other brands are designed, will cause back issues.... and primarily, you have to use your legs to FORCE down the footrest on other brands, where lazy boy's ratchet mechanism you can drop the footrest with a flick of the wrist.
My wife purchased me a La-Z-Boy before I realized all of the deficiencies with the seat cushions not being available for replacement after five years and joints like you’re saying. I feel into the trusting the name because this is what my dad had for years. But unfortunately I’m probably going to keep it simply due to the functionality. I just hope it last a bit longer with the higher density foam and my frame doesn’t come apart.
That is awful.
SHORT MEN 5 ‘9 UNDER/ 350 LBS - RECOMMEND CHAIR ?
Look at the new Apollo! The height is perfect for it not sure about the weight though. I used to be 350lbs too.
As much furniture as la z boy sells, this is all the complaints on this video...i say we are doing very well.
What recliner chairs are available as a glider
i have La-Z - boy Recline that has power lift it is failure checked the power supply found ok it has a two motor i do not know what is model of motor , can help
Lazy boys r3cliners built different
Oh it has no where for the remote to rest so Its constantly going down into the chair I had to buy a new remote myself .what do you reccomend for me ?
Remote holder fits on arm of any chair
Is this a Tupperware party
I love this video!
What is the model number of the chair in this video? I want a simple leather glider like that.
the leather in rocker is a 010713...tripoli recliner. Can be wallhugger or rocker, power chair or power plus chair...available as sofa and loveseat with and with out console. La Z Boy Lansing ask for Terry.
Why is it very hard to find repair parts ???? 😡
Yes, Lazboy is different..... they're ridiculously overpriced and the sales people are fucking crooks. Hope that business goes under.
Tried chair in store not noisy but the one I got that was wrapped up when got home it is very very noisy opening and closing. Nobody can use it if anyone in the house is asleep. Scrappy very loud noisy ratcheting sound!!!!
If I let the girl sit on top while I sit on a La-Z-Boy, what if her mother comes in and yells, "Get off that lazy boy!!" Should I get off the chair or should the girl get off me?
Had a lazy boy some of the reclining mechanism broke and lazy boy guaranteed the parts but I would have to use thier repair people at 135.00 per hr . Took the air out of my satisfaction with lazy boy but still I will buy another chair from lazy boy . They need to adjust their guaranteed.
Is OSB basically a thicker piece of particle board?
No it's stronger than plywood !
@@georgeslavin6137 not as good as solid hardwood frames
@@georgeslavin6137 It is stronger in sheer, as used for the web of "I beams' , weaker in flexural strength such as used in sub-flooring. The important point is it is cheaper.
It should never be used in furniture because it does not hold fasteners well if at all.@@deconteesawyer5758
In addition: the defect was a broken weld off of a metal piece which supported the leg lift linkage. So nothing worked when it broke off. This was definite a manufacturing defect which they refused to do anything about. See below!
Brand name means next to nothing these days, afaic.
Do the powered recliners by Laz Z Boy have hinged back rest that operate independently from the foot rest as well?
KlassicKrusty leg also tilts the back, but you can tilt the back forward. also, you can adjust the lumbar and headrest on the ones i tried (astor my favorite bc tall and the headrest pillow)
After paying $3,000 plus for my custom leather and custom color recliner, it was an authentic Lazy Boy and an authentic disappointment. After having it and using it with respectable care for only 4 years, I was raising the footrest and heard cracking noises. I stopped immediately, but 5 plastic pieces and a metal piece just fell onto the floor. This affected the footrest function and a couple of other functions, making the structure a bit dilapidated. Will the intended repair reconstitute the chair. I'm preparing myself for a disappointment. I don't know if they will ever fix it, they have made and canceled two appointments to repair it now that I have the new parts. I now have a 3rd appointment for next week. Will they come?
Did they come?
Parts free for life, service and labor not free any where for ever
Janet Paparelli n
what's the name of that specific model?
Jimmy G. It's Pinnacle Power with 4 side power buttons on side. Ack # is 511201110-034-002. The footrest raises up & down fine. The reclining part starts with a definite lurch to the left & struggles to go back. Cannot find a repair place , parts etc. pd over$1300
LB’s new stuff is junk! You won’t get 20yrs out of their new recliners but you’ll pay triple what you did for your 20 year old LB!
I don’t see anything lazy about a lazy boy chair it looks more like a workout chair😒 how are you supposed to use this chair if you have a bad back you would throw your back out trying to lean it backwards. It’s an old design. Power recliner is what you need and they have battery 🔋 backup if you loose power. Just got one. No Herky jerky crap to recline it
Power chairs are like being in the hospital. You are reclined and need to get up to pee. Press the call button for the nurse and wait. Good luck on which happens first.
Worst piece of junk I ever bought! The only thing worst, was the customer service, that unfortunately, escalated from the branch store I bought it from to the national level, and just kept going downhill. Buyer beware. Just don't buy; too many other good products out there. This guy is a salesman who works for La-Z-boy--what else do you expect him to say other than his product is great. It isn't. $3000 down the tubes.
The only thing worse*
actually he is not a salesman, he is a rep for the company. Most la z boy are small family owned franchise stores. Corporate has been reaquiring stores though. Pretty broad statement for the second largest furniture manufacturer on earth. Furthermore complaints like this are typically those who custom order then decide they dont like it after delivery. Well terms and conditions are signed with every sale and la z boy is up front about everything. Unless you bought from Art Van lol....
warranty is non-transferrable btw
'
Way over priced...
Yeah after my parents bought he couch it smelled horrible for months. And it was ridiculously overpriced, and it broke what to early.
Don't buy La-Z-Boy bad product bad warranty help watch, la-z-boy / ultra shield warranty
My leather. lazy boy Is three years o,d and for the second time all the leather is peeling off it’s a piece of SHIT
Horrible recliners i feel like uploading a video of how much garbage it really is. just ask