Had a friend that went in to a AD soon as Covid relaxed. He put himself on the list. Year later he got his black sub. He got extremely lucky. Was the AD in Birmingham bullring.
I'd rather hear more specifics regarding the number of watches with defects and the models rather than simply saying, 'so many'. You mentioned a couple, saying 'so many' implies many more than that. Please expand.
It would be good to see a video from yourselves, on a mock purchase scenario, and you showing us what we should inspect, as though we are at the AD. For example, bring a magnifying glass, gloves, and check area A, B, and C, etc. Thanks.
I had my 2002 Air King in for service back in 2012 at an AD. When I got it back I wore it in a shower shortly after and saw humidity forming inside the watch. I called up the AD who was very apologetic and was at least happy that it wasn’t salt water. But it tells me that they didn’t properly service the watch or pressure test it
I’ve received a very poor service from Longines boutique in London: I collected a “brand new” Zulu Spirit GMT that had marks on it and doesn’t bleep the power reserve advertised. Very extremely careful even at the authorised dealers as they pull the wool over your eyes!!
I looked at a submariner at an AD about nine months ago and saw the dial was not centered properly. It was off a couple degrees and very noticeable to me. I brought it to their attention and they said they were going to have their watchmaker look at it. Nothing like paying all that money to have some watchmaker open it up
FFS, give me strength, " ADs watches have handling marks" Of course they do because people try them on FFS. So do your watches have handling marks, for the same reason. That besides, WoS will return it to the service centre free of charge if one is not happy for refurb. When it comes off the production line it has handling marks.
As I'm not a watchmaker myself, I'm sure there are all sorts of things that go into it that I dont know about...but I can't imagine how it possibly takes a whole year to make one watch
Wow! That is so concerning. Sad day when you realize your precious Rolex watch that you've waited so long for has scratches. I sure hope Rolex will address this. Thank you for addressing this.
If you buy from him he will check and make sure and you only pay way over then the AD. cant you look at watch at AD when you get??????????????????????????WTF
Wow! Definitely bring a loupe with you or ask to use theirs…but, I can imagine it’s hard to refuse the watch if you’ve been waiting a long time. Yikes!
Interesting topic and fantastic video as always, but how do I approach my AD regarding this on future purchases. I can’t take a loupe into the boutique to inspect a piece I’m being offered, it just wouldn’t be right. I just trust my AD on quality control and expect perfection. Worrying really.
"Super clones" are the same 600 dollar shitters from the same 4/5 factories. They mostly use the same serials, and the paperwork/box is a red flag alone before you get to the watch. You can find hundreds of pictures online. Then once you get to the watch, winding it/setting the time will confirm it's a fake 99% of the time for anyone that has a real Rolex with your eyes closed, and opening the caseback will confirm the last 1%. If any grey dealer is too incompetent to purchase one and resell it without noticing, they're certainly not a trusted dealer to begin with.
😂😂😂😂 you've got to be shitting me! Don't listen to this garbage! He wants you to buy them from him for a few thousand more! Go and buy one from an AD! Let's be honest yoh won't be able to see an issue unless you use a magnifier! Just wow! Don't be so gullible!
Another great video. This is what happens when a company has more customers than products, they are going to sell them anyway even if they are not perfect and they get complacent. Then before you know it few years have gone past and the reputation is gone.
I think you have called it right. Any external visual defects should have been picked up by the AD. Hair under the glass or imperfections should not have been passed to the next production stage but quarantined under their QC system. As far back as 2021 (height of Covid), Rolex admitted they could not keep up with demand - they referred to customer allocations rather than wait lists. Next year, Rolex are opening up four new "pop up factories" to meet the extra demand before the new facility in 2029. Other suscibers have mentioned training of new staff - looks like youe will need to be even more vigilant, any subsrcibers luck enough to pick up a new Rolex should follow your checks at the AD and even ask to look at the watch under a magnifier (or take one with them - there not that expensive),
Absolutely, providing it is within the 5 years, the warranty is tied to the watch 👍 However we inspect for these issues and don’t stock any if they are present 👌🏻
It's something that could affect any company, I guess. You occasionally employ the wrong person, who seemed great at interviews, then they get settled in, switch off, and stop caring. That's all it takes.
I've seen quite a few companies slipping in their quality in recent years, such as Nike, but I definitely wouldn't expect it from Rolex! By the way, what watch would you recommend for daily use, if any? Ideally one that is subtle enough to be worn on the train (the law firm I work in is in the Liverpool Street area so it's pointless to drive). I am a fan of most Rolex models but I am unsure if something like a precious metal GMT or DayDate is justifiable if I can't wear it in London, which is why I'm thinking to scale it back to something like a Datejust, Submariner or stainless steel GMT
Two of my watches are at Rolex, London. They are between one and three years old. One loses 10 sec and the other that is a year, old loses 4 seconds a day, I have a Deepsea that is 22 months old and loses 8 secs a day. This will be attended to in January. In 2018, I bought an Explorer II, within six months the timekeeping was so poor that it spent a few weeks at Rolex. I bought a new Deepsea that had dust on the dial I was without this watch for nine weeks! One of my Rolex winder boxes has broken down. I have been waiting for 18 months for its return. Rolex state it cannot be repaired. I am sorry I bought it as Rolex have always been able to effect repairs but not with Swiss Kubik..
ABSOLUTELY true - brand new straight from AD I would say 50% or more of mine have had debris or dust under the crystal.. evidence of a fingerprint of sorts on the underside of the crystal once.. misaligned Rolex print compared against the 12:00 marker very common.. only once I have experienced a hair on the dial.. it was a polar explorer one of the very first new reference ones back in 2022 and it blew me away to see that! lol.. Im still a Rolex fanboy though I always just assumed this type of stuff was expected to a certain extent for mass produced watches.. I figure Rolex knows a VAST majority of their clients are not nit picky enthusiasts like we are, and they know they can get away with that shit quality (which they do get away with it clearly lol) so yeah!
Hi Charlie, I have thought that I am wrong, but it looks to me that I was right, it is not only Rolex, I had an issue with Breitling, so I have thought I will go with Rolex,I was focused on any other deal, quality, info etc and I have been surprised by brand new watches I’ve seen in some Rolex AD…..when I have asked about the visible quality issue….they said “you can see it on every watches, it doesn’t matter how big price tag is or even brand it is” …..
It's never acceptable to have QC issues from a customer perspective, but the underlying point is true - nothing, regardless of the price, is perfect. There isn't a single brand in any industry that has a 100% QC success rate. Even the almighty Toyota has recall issues every now and then, and luxury brands are no different. So absolutely demand QC perfection because that's what you pay for as a customer, but never forget that's it's objectively impossible and that there will always be a few products with issues here and there.
If demand is waning and the ADs aren’t shifting watches why are Rolex rushing to make more? If like you say, it’s because soon AD prices will equal yours, surely people would prefer to pick theirs up from the AD and that’s not great for you. Which is regrettable btw because I’d rather pick up an expensive watch from someone knowledgable like you.
Im about to purchase my first should i wait because you said the prices will be dropping soon? I know your honest so will give me an honest answer. Thanks
No one knows what the market will do. What we know is supply is virtually maxed up, demand is still relatively strong, and MSRP increases every year or so. Market has already significantly corrected since 2022, some models have started rebounding over the past few months after dropping continuously since 2022. On the other hand, some models could still continue to drop (Datejusts, OPs, etc.) but they're not going to fall off a cliff even if they do drop. If someone tells you they know for sure what the market will do, they're BSing you. At the end of the day, you're buying a luxury item. If you want it today and you can afford it, get it, otherwise, don't.
I do think the prices of Rolex will fall even further, basically watch collecting is bigger than ever now. Thousands of new people enjoying the hobby each year. Awareness of other brands is now at an all time high. I think everyone starts off with Rolex but it’s an obvious choice. Too obvious for someone now claiming to be an enthusiast. I have owned 7 Rolex watches in my time but now don’t own one. I really like them but I like something on my wrist only another watch collector would know about and appreciate. It’s all gone a bit chavvy for me.
Very informative honest video from the top dealer, I wish Rolex would supply you direct Charlie that you sort the problem , I know what a perfectionist you are when adjusting watches , Some of these ADs need to get a grip . Brilliant video as usual mate Thank you speak this week 💥💥👍🏻
I think you need to stick to watch demand and trend rather than scaring people to go to AD. Please read the comments, I think you will lose your credibility by making such videos. Couple of questions for you. 1. Do you think your quality check is better than Rolex’s quality checks? Such a big brand must be spending fortunes on quality assurance. 2. From where did you get the figures for the number of watchers sold by Rolex?
I've never been convinced by Rolex build quality. Gmt pepsi bezels prone to cracking, meteorite dials with cracks in them and paint on gmt hands that look like a 5 year old painted it. Plus they mostly don't METAS certify them like Omega do so they might be vulnerable to magnetism. For such money I would expect perfection.
@@Mark-lj1dj METAS was initiated by Omega. The last thing Rolex will do is align to a standard that was pushed by Omega. However, it was very smart to get Tudor to do so, as it proves the "entry-level luxury" brand owned by Rolex has movements that directly compete with Omega at a cheaper price. Rolex's superlative test has a very similar set of steps to METAS anyway, and an even tighter tolerance on accuracy. Not to mention the WR which is tested above spec, and knowing the WR spec for Rolex is still very safe (any sports model with a Triplock can do much better than 10 bar in reality). Obviously there will always be some QC issues on specific models, there's not a single brand on the planet that doesn't have any. From 100k Pateks to supply chain gods like Toyota, you'll find QC issues. The real question is the percentage, and with more than 1 million watches made per year, you really don't hear that many issues of significant QC issues with Rolex...
I can’t wait for the good old days to be back where we can buy watches from grey market at a discounted rate. The grey market dealers treat you way better than AD’s.
I bought a Rolex submariner just over 6 weeks ago brand new from an AD & there was marks or tiny hairs on the dial plus bad handling marks on the clasp & I took it back & was told I damaged the watch clasp but unfortunately when I purchased I didn’t inspect it properly as I was very unwell when I collected the watch they sent it back to Rolex & when it came back I said can u check it before I collect the watch & on inspection they hadn’t taken the hairs out & it had to be sent back again I was not at all happy as I’ve never experienced this before from an AD/ Rolex they have had my watch longer than I have, so Charlie you are so right on this.
"Each rolex watch takes 1 year to produce" As someone who pretends to have been in this industry for 10 years, how can you openly say something this blatantly false ? Rolex produces over 1 million watches every single year, none of their watch is hand manufactured, everything is done by machine (doesn't mean its bad, it is just facts) and you say it takes them 365 DAYS to make a SINGLE watch ? Either you do believe in fairy tales or you purposely spread false information at this point...
I love the Oysterflex Daytonas and know that you do too. How come you never discuss pricing or show the white gold, black face Daytona Oysterflex with the silver sub-dials? Do you sell/stock them?
It is hilarious how people keep buying stainless steel watches on the grey when for another 1K or 2k maximum you can get precious metal of the same watch. Like the black and grey gmt. Just goes to show you that people are buying it just to be part of the “in crowd” Can’t wait for the new factory to open up and they produce more and the market crashes and everything is available at retail. We are already seeing a correction over the past 2-3 months because of inflation and people realizing that spending 50-200 percent more on a watch that is currently in production is just plain stupid. Love my watches but these aren’t for investment, buy property, stocks, bonds, ACTUAL ART if you want to invest your money…
Some people want less discreet watches for daily use. Some bi metals aren’t really daily’s but more smart/casual. You also have others that have a plane Jane daily that’s under the radar & clean, then a casual smart watch & then a smart dress watch that could be full precious metal or bi metal.
#1 Not everyone is interested by gold or two tone watches. #2 The steel GRNR is still overpriced as it was released earlier this year. A BLNR is considerably cheaper than a GRNR in both steel or two tone. And finally, if you believe for half a second that a brand who has been insanely good at managing the faucet for the past decades, very conservative in their product line, increasing MSRP every year on which grey prices are indexed, and privately owned, will suddenly flood their ADs with their most desirable models and cause the market to tank just because they open a new factory in 5 years, you're delusional. They'll make more OPs and Datejusts, as those should eventually become readily available as the bread and butter. They'll also likely make more of the rest of the range by volume figures, but not percentage wise. They currently make 70k steel Submariners per year, all 3 variants combined, over the 1.25 million total watches they produce. Do you really expect them to double that? Let alone for GMTs and Daytonas...
Thanks a lot sir you are too honest to say the truth even the dealer in the rolex showroom told me the same thing.. I went today to buy dayjust and he told me to go check the tudor black bay red bezel he said it has perfect fishing and is durable more durable than the rolex submarine and half price 🎉
ROLEX WAKE UP AND SMELL THE COFFEE BACUSE IF SOMEONE SPEND 60 THOUSAND DOLLARS ON A WATCH EVERYTHING SHOULD BE GOOD WITH THAT WATCH GREAT VIDEO AND THANKS
It probably does not help that so many watches sit in their boxes in safes unworn for many years. You will never know a watch has a problem unless it is used.
I agree with everything you said Charlie. The other main problem with Rolex is it is no longer a luxury brand but a Religion. You can thank the influences for that. This has led to arrogance, think CEO of Patek. Tudor have really come up with the introduction Tudor black bay 41 monochrome which is superb in terms of price, quality and finishing. Then you throw the micro brands in the mix, like Christopher Ward, which are now giving brands like Rolex a run for their money.
Micro brands do not compete with the big iconic brands and never will, it's not their objective either. Micro brands exist to satisfy demand at a specific price point, by providing a different value proposition (often with unique designs). If a CW used in house movements built to the same standard and accuracy as Rolex, how much do you think they would cost? If anything CW is an alternative to Tudor which isn't that far away in terms of pricing, but not to Rolex.
I personally believe Japanese Grand Seiko’s are built better than Swiss watches. The shady AD’s, the flippers remove the joy of owning and wearing the watches.
Had a Grand Seiko GMT titanium with the sapphire bezel. The printing of the power reserve on the dial was horrendous. All watches have issues especially if seen with a loop.
I bought an Explorer 40 from my local AD, got home and the manual included was for an Explorer II. You guys recently had an Explorer 40 unworn 2024 also with an Explorer II manual in the photos on the site, is this sort of thing common? New to Rolex, assume the AD's get the watches without boxes etc.. and then the AD boxes them up and can sometimes put the wrong manual with the watches?
Basically scaring you to go to your Rolex ad so you go to him instead 👀
Had a friend that went in to a AD soon as Covid relaxed. He put himself on the list. Year later he got his black sub. He got extremely lucky. Was the AD in Birmingham bullring.
If you don’t like it please watch something else
@@steved2008 You stevy you GO dont say that to anyone else. PALSY your part of this whole mess
Exactly what I thought 😂
>"the official numbers for Rolex"
>literally quotes a bloomberg guess
I'd rather hear more specifics regarding the number of watches with defects and the models rather than simply saying, 'so many'. You mentioned a couple, saying 'so many' implies many more than that. Please expand.
It would be good to see a video from yourselves, on a mock purchase scenario, and you showing us what we should inspect, as though we are at the AD.
For example, bring a magnifying glass, gloves, and check area A, B, and C, etc.
Thanks.
That’s a great idea! Will see what we can do 👌🏻
Since when have Rolex supplied official watch production numbers?
I had my 2002 Air King in for service back in 2012 at an AD. When I got it back I wore it in a shower shortly after and saw humidity forming inside the watch. I called up the AD who was very apologetic and was at least happy that it wasn’t salt water. But it tells me that they didn’t properly service the watch or pressure test it
Ah very sorry to hear that. Yes such a terrible thing to happen, they should have pressure tested that for sure. 👌🏻
I’ve received a very poor service from Longines boutique in London: I collected a “brand new” Zulu Spirit GMT that had marks on it and doesn’t bleep the power reserve advertised. Very extremely careful even at the authorised dealers as they pull the wool over your eyes!!
The problem is across every sector. It all started during Cov. Everything changed from then on. I notice it in every aspect of daily life now.
I looked at a submariner at an AD about nine months ago and saw the dial was not centered properly. It was off a couple degrees and very noticeable to me. I brought it to their attention and they said they were going to have their watchmaker look at it. Nothing like paying all that money to have some watchmaker open it up
Absolutely spot on there, it’s a lot of money to spend - it should be perfect!
FFS, give me strength, " ADs watches have handling marks" Of course they do because people try them on FFS. So do your watches have handling marks, for the same reason. That besides, WoS will return it to the service centre free of charge if one is not happy for refurb. When it comes off the production line it has handling marks.
As I'm not a watchmaker myself, I'm sure there are all sorts of things that go into it that I dont know about...but I can't imagine how it possibly takes a whole year to make one watch
Wow! That is so concerning. Sad day when you realize your precious Rolex watch that you've waited so long for has scratches. I sure hope Rolex will address this. Thank you for addressing this.
Yes it is such a shame isn’t it, especially with the high cost involved - it should be perfect! 👌🏻
If you buy from him he will check and make sure and you only pay way over then the AD. cant you look at watch at AD when you get??????????????????????????WTF
Wow! Definitely bring a loupe with you or ask to use theirs…but, I can imagine it’s hard to refuse the watch if you’ve been waiting a long time. Yikes!
Interesting topic and fantastic video as always, but how do I approach my AD regarding this on future purchases. I can’t take a loupe into the boutique to inspect a piece I’m being offered, it just wouldn’t be right. I just trust my AD on quality control and expect perfection. Worrying really.
you need to be sure you are not buying super clones - totally possible
Am sure they know what they are doing, super clones are easy to spot if you know what your looking for.
@stevesracingbits yes but many dealers have been caught out
Chinese?
Just don't get the attraction of the green bezels.... Love the blue skydweller w jubilee
"Super clones" are the same 600 dollar shitters from the same 4/5 factories. They mostly use the same serials, and the paperwork/box is a red flag alone before you get to the watch. You can find hundreds of pictures online. Then once you get to the watch, winding it/setting the time will confirm it's a fake 99% of the time for anyone that has a real Rolex with your eyes closed, and opening the caseback will confirm the last 1%. If any grey dealer is too incompetent to purchase one and resell it without noticing, they're certainly not a trusted dealer to begin with.
I'm ready to buy that defective Daytona for 50% off retail
😆😆
OR SOMEBODY GETS A ROLEX FROM THEIR AD ....GETS A SUPER CLONE ALSO .....BUT PASSES ON THE CLONE NOT THE ORIGINAL AS UNWORN....
Thanks for the heads up !!
going to hold off on buying one now!!
😂😂😂😂 you've got to be shitting me! Don't listen to this garbage! He wants you to buy them from him for a few thousand more! Go and buy one from an AD! Let's be honest yoh won't be able to see an issue unless you use a magnifier! Just wow! Don't be so gullible!
When does quality ever improve for any product.
Another great video. This is what happens when a company has more customers than products, they are going to sell them anyway even if they are not perfect and they get complacent. Then before you know it few years have gone past and the reputation is gone.
I’ve had misaligned hands, particularly noticeable at 6pm. When the hour hand was bang on 6pm the minute hand was about 2min behind.
I think you have called it right. Any external visual defects should have been picked up by the AD. Hair under the glass or imperfections should not have been passed to the next production stage but quarantined under their QC system. As far back as 2021 (height of Covid), Rolex admitted they could not keep up with demand - they referred to customer allocations rather than wait lists.
Next year, Rolex are opening up four new "pop up factories" to meet the extra demand before the new facility in 2029. Other suscibers have mentioned training of new staff - looks like youe will need to be even more vigilant, any subsrcibers luck enough to pick up a new Rolex should follow your checks at the AD and even ask to look at the watch under a magnifier (or take one with them - there not that expensive),
Got a watch with card that the chip did not work on it .
Told the dealer over one year and still nothing .
From the AD !
Excellent video one of the only people in the watch industry that actually speaks the truth that ive seen on TH-cam. thanks for the honesty Charlie 👍
Thank you mate I really appreciate that! Thank you for watching 🙏
So if I got one from you and there’s a problem can I send it back to Rolex under warranty?
Absolutely, providing it is within the 5 years, the warranty is tied to the watch 👍
However we inspect for these issues and don’t stock any if they are present 👌🏻
Of course!
It's something that could affect any company, I guess. You occasionally employ the wrong person, who seemed great at interviews, then they get settled in, switch off, and stop caring. That's all it takes.
Very true! Always the risk of that happening 👍
Yes very interesting, what happened to the day in the life videos?
Thanks Gary glad you enjoyed it. Season 2 has ended now. Stay tuned for more BTS style videos 👌🏻
I've seen quite a few companies slipping in their quality in recent years, such as Nike, but I definitely wouldn't expect it from Rolex! By the way, what watch would you recommend for daily use, if any? Ideally one that is subtle enough to be worn on the train (the law firm I work in is in the Liverpool Street area so it's pointless to drive). I am a fan of most Rolex models but I am unsure if something like a precious metal GMT or DayDate is justifiable if I can't wear it in London, which is why I'm thinking to scale it back to something like a Datejust, Submariner or stainless steel GMT
Two of my watches are at Rolex, London. They are between one and three years old. One loses 10 sec and the other that is a year, old loses 4 seconds a day, I have a Deepsea that is 22 months old and loses 8 secs a day. This will be attended to in January. In 2018, I bought an Explorer II, within six months the timekeeping was so poor that it spent a few weeks at Rolex. I bought a new Deepsea that had dust on the dial I was without this watch for nine weeks! One of my Rolex winder boxes has broken down. I have been waiting for 18 months for its return. Rolex state it cannot be repaired. I am sorry I bought it as Rolex have always been able to effect repairs but not with Swiss Kubik..
Any advice on buying vintage Rolex watches, I am getting the Rolex Submariner ref. 5513 1974 and I am looking for the Sub ref 6538
Top quality as always! That’s why you guys are the best 💎
Thanks mate really appreciate that!
ABSOLUTELY true - brand new straight from AD I would say 50% or more of mine have had debris or dust under the crystal.. evidence of a fingerprint of sorts on the underside of the crystal once.. misaligned Rolex print compared against the 12:00 marker very common.. only once I have experienced a hair on the dial.. it was a polar explorer one of the very first new reference ones back in 2022 and it blew me away to see that! lol.. Im still a Rolex fanboy though I always just assumed this type of stuff was expected to a certain extent for mass produced watches.. I figure Rolex knows a VAST majority of their clients are not nit picky enthusiasts like we are, and they know they can get away with that shit quality (which they do get away with it clearly lol) so yeah!
Another Banger! Salute from Athens !!
Hi Charlie, I have thought that I am wrong, but it looks to me that I was right, it is not only Rolex, I had an issue with Breitling, so I have thought I will go with Rolex,I was focused on any other deal, quality, info etc and I have been surprised by brand new watches I’ve seen in some Rolex AD…..when I have asked about the visible quality issue….they said “you can see it on every watches, it doesn’t matter how big price tag is or even brand it is” …..
It's never acceptable to have QC issues from a customer perspective, but the underlying point is true - nothing, regardless of the price, is perfect. There isn't a single brand in any industry that has a 100% QC success rate. Even the almighty Toyota has recall issues every now and then, and luxury brands are no different. So absolutely demand QC perfection because that's what you pay for as a customer, but never forget that's it's objectively impossible and that there will always be a few products with issues here and there.
Wow. That is really scary. Thanks for the sharing.
It is isn’t it! You are very welcome, thanks for watching 👌🏻
If demand is waning and the ADs aren’t shifting watches why are Rolex rushing to make more? If like you say, it’s because soon AD prices will equal yours, surely people would prefer to pick theirs up from the AD and that’s not great for you. Which is regrettable btw because I’d rather pick up an expensive watch from someone knowledgable like you.
Thank you Charlie much appreciated.
You are welcome mate, glad you liked this one! 🙌
A co-worker got a Pepsi and the cyclops was crooked on it 🤣
No way that should have passed QC 😱
@ I know! Now he’s gotta send it to RSC
Im about to purchase my first should i wait because you said the prices will be dropping soon? I know your honest so will give me an honest answer. Thanks
No one knows what the market will do. What we know is supply is virtually maxed up, demand is still relatively strong, and MSRP increases every year or so. Market has already significantly corrected since 2022, some models have started rebounding over the past few months after dropping continuously since 2022. On the other hand, some models could still continue to drop (Datejusts, OPs, etc.) but they're not going to fall off a cliff even if they do drop. If someone tells you they know for sure what the market will do, they're BSing you. At the end of the day, you're buying a luxury item. If you want it today and you can afford it, get it, otherwise, don't.
Please spell and punctuate correctly. Your comment has given me a headache.
I do think the prices of Rolex will fall even further, basically watch collecting is bigger than ever now. Thousands of new people enjoying the hobby each year. Awareness of other brands is now at an all time high. I think everyone starts off with Rolex but it’s an obvious choice. Too obvious for someone now claiming to be an enthusiast. I have owned 7 Rolex watches in my time but now don’t own one. I really like them but I like something on my wrist only another watch collector would know about and appreciate. It’s all gone a bit chavvy for me.
Rolex Official figures.... lol. NO body knows what they are apart from a couple of handful of people within Rolex, you are guessing as are Bloomberg
Very informative honest video from the top dealer, I wish Rolex would supply you direct Charlie that you sort the problem , I know what a perfectionist you are when adjusting watches , Some of these ADs need to get a grip . Brilliant video as usual mate Thank you speak this week 💥💥👍🏻
Haha that would be nice wouldn’t it! 😆
Thanks Paul glad you liked it, appreciate you watching and will speak next week 👍
The problem is to find people with the skills to produce these watches.
It will get worse, it is a global event, not only for Rolex.
I agree
I had to send back 5 watches
dust on dial and date window
scratch on dial
Loud rotor
Watch couldn't hold power x2
That’s ridiculous! Such expensive luxury items, they should be perfect!
Hope you managed to get them all rectified! 👌🏻
Who cares if you need a magnifier to find it😂😂 I'd still rather buy one of these than pay you an extra few thousand!
I think you need to stick to watch demand and trend rather than scaring people to go to AD. Please read the comments, I think you will lose your credibility by making such videos. Couple of questions for you.
1. Do you think your quality check is better than Rolex’s quality checks? Such a big brand must be spending fortunes on quality assurance.
2. From where did you get the figures for the number of watchers sold by Rolex?
I've never been convinced by Rolex build quality. Gmt pepsi bezels prone to cracking, meteorite dials with cracks in them and paint on gmt hands that look like a 5 year old painted it. Plus they mostly don't METAS certify them like Omega do so they might be vulnerable to magnetism. For such money I would expect perfection.
They don't do METAS like Omega because Tudor does that.
@fj7509 i know they do. Rolex should do it too since omega do it for half the price.
@@Mark-lj1dj METAS was initiated by Omega. The last thing Rolex will do is align to a standard that was pushed by Omega. However, it was very smart to get Tudor to do so, as it proves the "entry-level luxury" brand owned by Rolex has movements that directly compete with Omega at a cheaper price. Rolex's superlative test has a very similar set of steps to METAS anyway, and an even tighter tolerance on accuracy. Not to mention the WR which is tested above spec, and knowing the WR spec for Rolex is still very safe (any sports model with a Triplock can do much better than 10 bar in reality).
Obviously there will always be some QC issues on specific models, there's not a single brand on the planet that doesn't have any. From 100k Pateks to supply chain gods like Toyota, you'll find QC issues. The real question is the percentage, and with more than 1 million watches made per year, you really don't hear that many issues of significant QC issues with Rolex...
Honest car Dealer
The clues in the name 🤣
Clue's...
Really hope Rolex ups their game soon! 😔
I can’t wait for the good old days to be back where we can buy watches from grey market at a discounted rate. The grey market dealers treat you way better than AD’s.
Not always the case. My main AD is superb.
With Rolex collectors being a certain way, these errors might be with more later. Like a spider dial
Do you mean, 'worth'?
My wife knows when I’m listening to you, she does a good impression of you Charlie…lol
Haha that’s amazing! 😆 Thanks for watching mate, hope you liked it!
I bought a Rolex submariner just over 6 weeks ago brand new from an AD & there was marks or tiny hairs on the dial plus bad handling marks on the clasp & I took it back & was told I damaged the watch clasp but unfortunately when I purchased I didn’t inspect it properly as I was very unwell when I collected the watch they sent it back to Rolex & when it came back I said can u check it before I collect the watch & on inspection they hadn’t taken the hairs out & it had to be sent back again I was not at all happy as I’ve never experienced this before from an AD/ Rolex they have had my watch longer than I have, so Charlie you are so right on this.
Ever heard of punctuation?
Always the best content.
Thanks mate, really appreciate you watching! 🙏
great call
👌🏻
"Each rolex watch takes 1 year to produce"
As someone who pretends to have been in this industry for 10 years, how can you openly say something this blatantly false ?
Rolex produces over 1 million watches every single year, none of their watch is hand manufactured, everything is done by machine (doesn't mean its bad, it is just facts) and you say it takes them 365 DAYS to make a SINGLE watch ?
Either you do believe in fairy tales or you purposely spread false information at this point...
My gold crown on the deployment claps fell off .. and iv sent it to Rolex so we will see what they say
That’s terrible! Hopefully they can get it resolved for you 👍
Rolex are not that good anymore just have 😂
I love the Oysterflex Daytonas and know that you do too. How come you never discuss pricing or show the white gold, black face Daytona Oysterflex with the silver sub-dials? Do you sell/stock them?
Because he needs to advertise his slow sellers...
New trainee watchmakers at Rolex and substandard QC.
It is hilarious how people keep buying stainless steel watches on the grey when for another 1K or 2k maximum you can get precious metal of the same watch. Like the black and grey gmt. Just goes to show you that people are buying it just to be part of the “in crowd” Can’t wait for the new factory to open up and they produce more and the market crashes and everything is available at retail. We are already seeing a correction over the past 2-3 months because of inflation and people realizing that spending 50-200 percent more on a watch that is currently in production is just plain stupid. Love my watches but these aren’t for investment, buy property, stocks, bonds, ACTUAL ART if you want to invest your money…
Some people want less discreet watches for daily use. Some bi metals aren’t really daily’s but more smart/casual. You also have others that have a plane Jane daily that’s under the radar & clean, then a casual smart watch & then a smart dress watch that could be full precious metal or bi metal.
#1 Not everyone is interested by gold or two tone watches. #2 The steel GRNR is still overpriced as it was released earlier this year. A BLNR is considerably cheaper than a GRNR in both steel or two tone.
And finally, if you believe for half a second that a brand who has been insanely good at managing the faucet for the past decades, very conservative in their product line, increasing MSRP every year on which grey prices are indexed, and privately owned, will suddenly flood their ADs with their most desirable models and cause the market to tank just because they open a new factory in 5 years, you're delusional.
They'll make more OPs and Datejusts, as those should eventually become readily available as the bread and butter. They'll also likely make more of the rest of the range by volume figures, but not percentage wise. They currently make 70k steel Submariners per year, all 3 variants combined, over the 1.25 million total watches they produce. Do you really expect them to double that? Let alone for GMTs and Daytonas...
@@OBELISK3210 Dailies...
@@troisk What is your official source as to how many watches are produced by Rolex? Thanks.
😅 either way your screwed. Merry Christmas 🎅
You're... FFS!
Thanks a lot sir you are too honest to say the truth even the dealer in the rolex showroom told me the same thing.. I went today to buy dayjust and he told me to go check the tudor black bay red bezel he said it has perfect fishing and is durable more durable than the rolex submarine and half price 🎉
Because rolex is all hype / marketing...way better watches out there...
ROLEX WAKE UP AND SMELL THE COFFEE BACUSE IF SOMEONE SPEND 60 THOUSAND DOLLARS ON A WATCH EVERYTHING SHOULD BE GOOD WITH THAT WATCH GREAT VIDEO AND THANKS
Thanks for watching! You are absolutely right, it should be perfect 👍
WHY ARE YOU SHOUTING?
It probably does not help that so many watches sit in their boxes in safes unworn for many years. You will never know a watch has a problem unless it is used.
LWC are without doubt the best dealers
Thanks Neil, I really appreciate that! 🙌
I agree with everything you said Charlie. The other main problem with Rolex is it is no longer a luxury brand but a Religion. You can thank the influences for that. This has led to arrogance, think CEO of Patek. Tudor have really come up with the introduction Tudor black bay 41 monochrome which is superb in terms of price, quality and finishing. Then you throw the micro brands in the mix, like Christopher Ward, which are now giving brands like Rolex a run for their money.
Micro brands do not compete with the big iconic brands and never will, it's not their objective either. Micro brands exist to satisfy demand at a specific price point, by providing a different value proposition (often with unique designs). If a CW used in house movements built to the same standard and accuracy as Rolex, how much do you think they would cost? If anything CW is an alternative to Tudor which isn't that far away in terms of pricing, but not to Rolex.
What influences?
1 year for a watch to be produced? Surely thats not possible when theyre producing over a million watches a year…..
Those are Bolex watches 🤭🤭🤭
Can't they afford to tape it with a bracelet swap?
They absolutely should tape it, it appears they don’t though 👎
Have Rolex had a diversity recruitment drive recently?
Rent free
Stupid comment.
First. Good one
I personally believe Japanese Grand Seiko’s are built better than Swiss watches. The shady AD’s, the flippers remove the joy of owning and wearing the watches.
Had a Grand Seiko GMT titanium with the sapphire bezel. The printing of the power reserve on the dial was horrendous. All watches have issues especially if seen with a loop.
They are an excellent brand and produce some stunning watches! 🙌
Seikos...
@@thehonestwatchdealer Why don't you sell them then?
I bought an Explorer 40 from my local AD, got home and the manual included was for an Explorer II.
You guys recently had an Explorer 40 unworn 2024 also with an Explorer II manual in the photos on the site, is this sort of thing common?
New to Rolex, assume the AD's get the watches without boxes etc.. and then the AD boxes them up and can sometimes put the wrong manual with the watches?
Hopefully the hair isn't the curly ones. 😅😂