Thanks for commenting and validating. I posted an updated video that Apple Support is claiming this is normal. Are you keeping or returning your phone?
@@rebornlol It's interesting how people are commenting with different response from Apple Support from, yes it will be fixed to no, it's the norm. Let's hope they push an update.
@Tyler Johnson Thanks for commenting. I'm pretty disappointed in Apple. Unfortunately, i'm too heavily invested in Apple products and services to make the jump to Android. They got me and will have my money unfortunately.
I upgraded from XS max to iPhone 12 Pro Max and I noticed the difference immediately. It makes me kind of sad honestly because of how expensive these phones are and upgrading I thought it would be a better display. I am going to keep my 12 pro Max even though the XS max is brighter and whiter. I really hope there’s an update to fix this issue 😔
My friends thought I was crazy about this. I also came from a XS Max and upgraded to a 12 pro Max. Apple said this is known and will be fixed via a software update but I’m not too confident on that solution. There is also no update on when it would be released. Thanks for bringing this to light and hope this gains more traction so Apple resolved it sooner.
Hi there. Thanks for the comment and validating what others here have talked about. I did do an update video on this here: th-cam.com/video/g7u7yX6hGN8/w-d-xo.html It appears that this yellow hue/ warmer temp is the new normal. For the record, you're not crazy!
@@diliaav Thanks for validating. I can confirm you're not going crazy. :) I decided to keep my 12 Pro Max, for the camera upgrade over the XS Max. Are you keeping yours?
My 12 pro max was delivered the 1st day it was available and I figured right away that white is yellowish. I have returned mine and I am surprised that no big youtuber is talking about it. BTW, it's generally called "ten s max" not "x s max"
The yellow tint on my 12 Pro Max was so bad I sent it back. Also have a 7, X and 11 to compare it to, and those were all perfect. The filter trick did work nicely on the 12, but I shouldn’t need to put a filter on a $1200 phone
Thanks for the feedback. I agree with , the filter is not fixing the problem at all. As i'm looking at my Iphone XS Max, that color is perfect and i'm considering returning my iphone 12 pro max for the yellow tint. It's not as bad as the 12 pro i had, but it's there enough to bug me.
@@TheWongReviewer If you’d like, I can let you know if things are any better once the new one arrives. If it has the same yellow tint, I think it’s just the direction Apple decided to go in with this phone, which would really be a shame. As you mentioned, the previous year phones looked perfect
@@CompleteProducer84 please let us know. I got the 12 pro. I noticed a flicker/tint when the screen is displaying a black background which doesn’t make sense since it’s an OLED panel.
@@JohnMbanaja No prob, will do. It's a bit nerve-racking because I sent the phone back last Tuesday, and they have not received it yet. I forgot to write the tracking number down, but as soon as they receive it, they will be sending the new one out
@@CompleteProducer84 Yes, pleas let us know now it goes. I'm very tempted to be returning my phone. I have one more week before I decide. good luck with the return process. Hope it goes smoothly.
Everytime I look at my XS Max and see the perfect color temperature, it make me wonder. The 8 Plus isn't an OLED screen, so it may be more white due to different technology.
@Erald M. my Samsung phone with Super Amoled (oled technology) screen has a perfect white. Plus the color temperature is adjustable for people who want it warmer. So I guess it is a calibration issue. My iphone 12 pro max is definitely warmer.
@Erald M. I modified the color tint from settings on my iphone and turned off true tone. I like my displays cold white. 😃 On laptop I use a program that sets the color tint according to hour, when it is night a bit warmer, in the morning colder white.
Don’t stress about it. The X and XS were the last series to have the blueish screen. Last year I upgraded from X to 11 pro and I replaced 3 of them because of the yellow screen. All my friends with 11 pro had the same yellow tint. However my PC monitor was blueish and when I calibrated it, it looks yellow. The truth is that the 11 pro has a screen closer to the reference white point than the iphone x and xs. The issue is not that iphone 11 or 12 have a yellow screen, but with x and xs having a blueish screen. We all got used to the blueish ones from the past and now it’s hard to get used with the yellow one. But the yellow one is correctly calibrated when compared to reference displays. Also, some of them are more yellow, in which case the screen has an issue, but if that’s just a bit yellow, that’s a correctly calibrated screen. You won’t find on any iphone series after x or xs a screen that looks so blue. And trust me that I’ve searched for them, and was unable to find one. Also, most of the people are noticing a difference because they are upgrading from a x or an xs model, but who is upgrading from a 11 pro model, won’t see a big difference, or not even a difference. After one year with my 11 pro, I got used and when I am seeing now another display which is blueish, my eyes hurt. Hope that helps and enjoy your phones!
Hey Daniel, thanks for the comment and verifying it. I do believe you are right, people like myself who are coming from more than 2 year old iphones are now just noticing the yellow hue. You're right, after some time, you'll just get used to it. I am going to keep my phone. Great and insightful comment, appreciate it.
@@TheWongReviewer And some people are also upgrading from either an older device with ips/lcd screens which are always blueish, either coming from sansung which are blueish. Coming from those screens, they have color memory, and tend to compare. If it’s extremely yellow, then is a problem. If it’s just a bit, it’s normal for newer iphone generations. Happy that I could help 😊
@@StealthMan1 I totally see your point. It's been about a week now with the 12 Pro Max, and i'm starting to notice it less, but every now and then it does big me. Lol. That's my issue. Again, thanks for the insight. Appreciate it.
@@TheWongReviewer just to update you, I received my 12 pro today, and the screen color temperature is the same. However the screen is brigher on the 12 pro, and when I set both of them to the highest brightness, the screen on the 12 pro looks slightly whiter. When i set them to the same brightness, the screens are the same. :D
Yep - certainly worth considering - I returned my 12 pro max as I was comparing it to my Sony Z - but when comparing to my six year old ipad air it was similar warmth and then I realised my imac was also warmer than my sony z and my imac is very well calibrated and pro prints are true to screen... So I am going to repurchase the 12 pro max - I am not sure the night mode was switched off on my first one so will check instore.
Mine 12 pro has yellow hue. Even when I turn off True Tone, it still has some yellow hue. I think Apple focusing on profit margin rather than quality of their products. Do they fix things like this in the past? I hope there will be an update to fix this issue.
You can go to your settings and then search for color filter > turn it on > and then at the bottom there’s an option to change the temperature of your screen, 2/3 will be the best measurement for a colder screen.
It’s because the iPhone 12 can display more color information so there are more colors in the yellow and red that are showing. Also it has to do more with the light meter built into the iPhone. They might be slightly off. I have the 12 max and it looks great! Just definitely more red energy from the screen. It’s to help with Eye fatigue not really color accuracy.
DUDE no. My 12 pro max is yellow even with true tone off! I can see the colour is accurate but the screen is significantly warm. I HAD to manually adjust from the colour tint to make it same like in this video. It’s not supposed to be like this
It’s great to finally find a video that actually goes into detail about True Tone and actually if it should be used or not to get the most enjoyable experience on the iPhone. Thanks
@@TheWongReviewer to be fair I’ve got the iPhone 13 Pro and it doesn’t seem to be a huge issue at all. That being said I’ve had True Tone on since I’ve had it and I’ve turned it off today and the screen seems more natural and seems to be presenting a sharper image.
I actually tried a few too many iPhone 12 Pro’s and iPhone 12 Pro Max’s. Every single one had a different variation in color temperature. For the most part they all had some level of yellow tint and many had uneven color temperatures especially the iPhone 12 Pro Max’s.
HI there. Thanks for validating on the yellow hue based on your experience. I believe that this is the new normal. I'm guessing you're going to pass on the Iphone 12 lineup and wait?
I mentioned the same scenario to an Apple Exec and their response was, "Every phone has some variations." I said, "Not if there's correct quality control..." and they just said, "Thanks for the feedback." So I'm trying to be heard with my wallet by returning my 12PM within the return period. I'm not going to be out of $1600 for yellow, washed out screens. I never had this issue with my 7Plus. They're drunk on their own BS. If they don't do better, they don't get my money again.
@@Bella_Mar That’s crazy you got a chance to talk to an Exec about it. I am disappointed in their response . I have so much invested in the Apple Ecosystem unfortunately I can’t switch to android. Good on you for voting with your wallet!!
@@TheWongReviewer Useless Exec. Anything that I tell him or show him (proof) he says, "That's how it's meant to be," including poor customer service is "normal" and a yellow tinted screen is "acceptable". Returning my phone tomorrow. I'm also invested in the Apple ecosystem but don't need the latest and greatest, since it's not actually the greatest 🤷🏻♀️
@@Bella_Mar You're right. I wish I was able to think logically as you when I first realised the problem. I think i was just caught up in the hype and wanting something for content creation that i overlooked it. For what it's worth, i'm proud of you for making that logical and rationale choice to not accept it. Don't settle, you reminded me of a good lesson for myself.
Just got mine, same issue. It is TrueTone because when turning it OFF on both my 12 Pro and 11 Pro screens look the same (10% better on 12 pro), but when turned ON, the 12 Pro looks WORSE, yellow tint, blurrier, while on the older 11 Pro it's bright, vivid and super sharp. Looking at pictures on the 11 pro is much better than on the 12 pro which looks washed out. Also the photo quality is much worse on the 12 Pro. I tested both side by side, too much over sharpening that adds halo effects everywhere, the HDR is WAY off almost all the time. Portrait with the LiDAR Scanner is horrible, it focuses on the face, but seems to leave the rest blurry (bottom part of t-shirt which should be in the range of focus) while the 11 pro shows the entire subject very sharp. I showed side by side images and had family members choose the best one (including myself), the chose the 11 Pro images 100% of the time, I chose the 11 pro images 90% of the time. 11 Pro portraits look DSLR-like while the iPhone 12 Pro looks like old Samsung phones with the overly-sharpened images, blue tint to them, just really bad. I'm returning mine and keeping my 11 pro which was basically already sold to a friend.
I bought an iPhone 12 Pro recently, and it was much yellower than my Xs Max without true tone. This new phone was manufactured in late Dec 2020, so Apple should have tried to solve the yellow tint problem (although this issue is still there ). Apple agreed to offer a replacement but I doubted things would change, so I declined further actions. I also notice that iPhone 12 Pro Max has a warm screen similar to the 12 Pro. I guess Apple has adopted a new color temperature scheme. Under a dark background, the green tint problem does not appear in my experience.
Hi there. THanks for validating. For sure, when i compare to my XS Max, it's definitely warmer. I wish there was a way to turn it off. I'm still trying to get used to the yellow hue with the true tone turned off.
Hello! Does your screen color temperature shift when looking into different angle. I noticed that when I slightly tilt my phone, the display gets cooler tone. Pls reply! Thanks
True Tone on my iPad looks so much better! On the iPhone it looks more like a yellow-ish hue as opposed to the iPad. I don’t think even an update would improve the situation because this technology is clearly not for OLED screens.
Hi there. Yeah, it's hard to capture on video and I agree I did not do a great job showing the different yellow hues. With the naked eye you can. Sorry about that.
I’m from the Philippines, and when I saw the actual iPhone 12/12 Pro in the stores, this is one of the first things that I noticed. We compared it to my XR and my partner’s X, the new iPhones are noticeably yellowish for me. I was supposedly buying this, but I’ll wait until Apple can correct this. It is sad that the older iPhones appear sharper/crisper (in short “better”) than the newer technology screens. 🤔
Thank you for taking the time to comment and validate. I posted an updated video to this where other commenters and my chat with apple support confirm the yellow tint / warmer color is the new norm unfortunately. I think we'll have to see if the iPhone 13 will be better.
i also noticed that my iphone xr is more of white compared to my new iphone 12 its yellowish,i already turned off true but still getting the yellowish hue..
@@marlonosorio2509 Hi there. Thanks for the comment. Yeah, that's the issue that's being reported is how yellow the iphone 12 screens are with true tone turned off. My XS max i find has the right white color balance.
@@marlonosorio2509 Either way, let me know what you end up doing. I'm trying to track to see how many commenters have returned theirs. It seems to be the popular option. I hope in the end, you end up with a phone you'll enjoy using.
Thanks for this review! For anyone's listening here :) If your are luckily within the 14 days window, GO FOR AN IMMEDIATE RETURN/REFUND of this useless and BROKEN 12 Pro Max line-up!!! Just today I HAPPILY returned mine :) Lots of crazy, absurd, inacceptable camera issues!!! And I've investigated it for many days before returning. Thousands of people are getting tons of troubles with theirs 12 Pro Max. And just in the camera department! This is a very bad situation. Issues are (in no particular order): 1) HUGE problem when shooting clear blue sky. TERRIBLE color blending!!! Inacceptable. 2) HUGE focusing issues in low light (maybe due to some conflict with the almost useless LIDAR) 3) Much increased MINIMUM FOCUS DISTANCE. Below 10/11 cm is impossible to get things in focus!!! Apple...are you serious? 4) HUGE, MIGHTY, issues with "fake" flare and light stains!!! 5) SCREEN FLICKERING in some situation and when watching photos and/or videos And I've double checked all these things. Thousands of customers are getting the same exact issues with theirs units. Apple has already acknowledged some of these issues and unofficially they say that a next iOS update COULD fix them. But nothing for sure. It's absurd that a phone over 1400 Euros has this terrible camera hardware/software.
I find it unbelievable that a flagship, 1,000$+ phone has a screen that looks like it was lifted out of a Commodore 64. The yellow tint looks cheap and the colors are completely inaccurate. Considering returning my Pro Max for a Samsung.
I've already replaced my initial 12 Pro Max. It was not only yellow but the colors were washed out. The Genius Bar guy agreed it's problematic and gave me a brand new phone (first one was only a week old). The replacement is better, but my 7 Plus is color accurate, not the 12PM. Apple calls the yellow a "feature" and refuses to own that its problematic. I have an appointment to return the replacement, too. Anyway, we're only 8 months away from iPhone 13, which will have a better camera flush to the phone (glass cover on the lenses), so maybe it's just better to wait for that. This line is disappointing for the crazy price.
Hi there. Thank you so much for sharing your experience. You're one of the few people who have commented where Apple actually let you to exchange it the first time. Yeah, i'm pretty disappointed with the display for the price we've paid for it. I'm not going to lie, i'm starting to have some buyers remorse. If it wasn't for the screen, I really like everything else about the phone, especially for content creation. I guess i'm a sucker.
@@TheWongReviewer I almost decided to keep my second replacement. But the truth is, I don't love the phone at all: the screen is really washed out at different angles, when that's not the case with my 7 Plus, the yellow tint is really not conducive to photography work, and I hate the notch! I understand Apple is coming out with their next model in September and maybe they'll improve on these issues or maybe they'll continue to pass off sub-par quality as a "feature." But I'm not parting with my money again until they get it right. I highly recommend you contact Apple if it's not been that long since purchase to see if you can return yours, if you're as unhappy as I have been with this device. I returned the first one after 1 week (2 week return period) and the second one I'll be returning this week, which is its 2 weeks period. In addition, the way Apple has tried to ignore obvious problems to my face, I can't bear to deal with them until they do better. This isn't it, however.
I decided to take to the internet myself because I’ve seen so many people praise True Tone. In my use case with my iPhone 13 mini True Tone looks just like the night shift mode and I don’t always mind it but it’s not really the crisp clean look I prefer.
Hi there. Great question. From what I understand based on all the feedback here., the 11PM or 12PM both have a yellow display hue. I'm starting to adjust to the yellow hue on my 12PM. If you're a photographer or videographer who will make use of the updated camera sensor on the back, there isn't a real need to go to 12PM. I would stick with the 11PM. Hope this helps.
@@delicacies4362 Thanks for the comment. I agree, over time you won't notice. Every now and then, it'll catch me and it will bug me. I've decided to keep my iphone pro max despite the yellow hue.
Hi, please help me with a problem today, I took an iphone 12 sealed at one hour of use, my screen went blue after I locked it, unlocked it and it was no longer .... you know whatever it is, maybe from the updates ... I feel like crying, continued success!
I’m not sure. From the articles I read, Apple has asked technicians to hold off from replacing displays. I’m guessing they are hoping a firmware will update it.
@@TheWongReviewer how can this be software issue ? All iphone 12 with same iOS 14 version and some of them are perfect white and others yellow tint... only hardware issue explain this
@@alvdenz6854 I agree with you. The articles I read has Apple officially telling their technicians not to service them but wait for a possible firmware update. I agree. From what I see, I really think it's a display issue.
@@alvdenz6854 i tested 4 pro Mac and one pro, all with same yellow tint. Cant be a coincidence that any of the phones i tested are correctly calibrated.
@@TheWongReviewer A week or two back support thought it may be a hardware issue for me. Replaced the device. New device arrived today has the same issue. Recommended to go in store and compare with display devices and genius present. To get one that is accurate. Good to see it’s not just me with the issue. If it’s “normal” tempted to keep my old phone!
Will, man, I used my 12 Pro Max last night to record Instagram Stories with the front camera. Inside a well lit room, with solid white wall/closet behind me, phone was vertical and mounted on a tripod. Throughout the whole video, you can see how the color of the background (wall/closet) changes from “white to yellowish” back and forth, repeatedly. Why is that happening? Does it mean that there’s a hardware or software problem with my phone? Thank you Will or anyone who knows about these topics.
Hi there. The video changes color because the sensor is picking up the light and adjusting to it. I've had that happen as well and it's annoying. I believe it's software. i use protake to record videos and it's not an issue.
@@TheWongReviewer Separately, what is Protake? I'm assuming an iPhone app that replaces the default video camera app? If so, how much is it? Easy enough for newbies?
@@MrGheller Hi there. It's not really a software bug, it's how they program the light metering on the sensor to adjust it. Protake camera is app has a lot more advance features and custimization. I recommend looking at some youtube tutorials. However, i haven't had the light issue when i use that app. Hope this helps.
My 12 pro max is really green regardless of the true tone settings, I tried to adjust the color filters from the accessibility settings and it totally fixed it.
HI there. Thanks for the feedback. Yeah, using the accessibility settings does fix it. I think it affects people who need their phones for color accuracy for photos and videos. The filter unfortunately adjusts those colors and you won't know if it's accurate. There have been a few commenters who edit photos and videos on their phones and the filter mucks them up. Glad it worked out for you! Enjoy the phone!
I tried this with XS MAX VS 11 PRO MAX VS 12 PRO MAX and the yellow tint is very noticeable on the 11 and 12 its almost the same. The XS has the best display. I turned True Tone on and off
@@TheWongReviewer yes I do and it’s almost the same between the 11 and 12 but surprisingly the 11 is a little bit more yellow and I have that phone for a year and never noticed until I watched your video and a few others. Also I keep my phone on dark mode most of the time I don’t know if that’s why I didn’t notice it sooner
I have a XS and no problems it’s a really good display. I have ordered a iPhone 12 pro 2 weeks ago... but now I see all the problems display / battery. I hope I can cancel
On a completely black screen with the brightness all the way down I have a grey/ off-white glow. Not normal for an OLED. When the brightness is all the way up it’s start flashing the same color I described with some diodes being brighter than others. Aggravating since I just bought it on Monday.
That is interesting indeed. I am still rocking the iPhone 7 Plus myself, lol. I have a MacBook Pro 13, 2019 model, and I use an older HP monitor on it as an external display. When turning on night mode, it does this exact same thing on my HP monitor, where it turns yellow. Really bad yellow! However the MacBook itself will have a yellow tint too, but not nearly as bad, and again only in night mode. I have an iPad Pro 11 2020, just got it a few weeks ago, and have not noticed any issues like this with that either. This is pretty bad for a new product, and one with so much hype from Apple with these iPhone 12’s. Hopefully they resolve this soon. Next upgrade will be my phone too, but I will wait to see how these 12’s pan out... also rumour has it that the notch will be gone on the iPhone 13’s.... that may be worth waiting for... Another great video Will!!
im an andriod man but lately i been considering switching to iphone for security support past 3 years i have a note 8 it is no longer supported and im scared of thee security vulnerability
Hey Chris. Here's an interesting article I read www.cnet.com/news/ios-13-vs-android-10-which-os-is-more-secure/ . It appears that iphone is more secure but with android 11, it may be catching up. I've switched back and forth between android an IOS for the last 10 years. I finally settled with Iphone 3 years ago because of the apple ecosystem (apple tv, ipad, macbook). I do miss android custom setup and layout.
Hi there. Sorry for the confusion. The iphone 12 pro max has a yellow screen with true tone turned off.. compared to my XS Max with true tone turned off, the 12 pro max is more yellow.
My dad has an iPhone 6, the screen looks flawless en the white is just perfect. I have a 12, when you hold it next to each other the 12 and 13 series look like s"it. You get used to it but if you hold an old iPhone it;s just unbelievable.
Ugh it's awful but I'm glad I'm not the only one experiencing this. Just made a comparison video between the X and the 12 pro and the difference is annoying.
Hi Zacke, thanks for commenting. I just your video, good job. I think Apple is just going with warmer temperatures for the new iphones unfortunately. Keep up with your channel!
Agreed. The warm tint is bearable, makes reading the phone a little easier on the eyes, but the greenish hue on greys, like on the TH-cam comments section is pretty bad
Hi there. So based on the feedback I have received here, it looks like the yellow hue is “normal” . Apple has decided to keep the color warmer. If it bothers you, then return it and see if next model is better.
I compared the one on display and matched the display setting with my 12 pro max and the one on display is more yellow! I was happy with mine from thereon.
@@TheWongReviewer I tested 4 pro max and one 12 pro and all has been the exact same, warmer or yellower display than my X that was perfect. Cant be a coincidence. I think all new series are warmer
@@TheWongReviewer Yesterday i bought an Iphone 11 hoping i will get crisp white display like my old X and SE. I was really surprised because the screen on the 11 was also yellow. Not so much like 12 but still. I returned it also.
HI there. Thanks for confirming and validating. I did a follow up video where other people have reached out to me with the same experience. They return it and the display was the same. I contacted apple support and the yellow hue / warmer color is the new norm apparently.
My issue is that when I take a photo, the photo itself is more yellow taken by iphone 12 pro max. My friend has a iPhone 7P that takes truer color photos than 12 pro max
Thanks for sharing. Interesting. I wonder if it's just their hardware display is calibrated to be more yellow. I have a few more days to decide if I want to return mine. It's so disappointing.
I did see that yellow hue as well on my 12 pro, to me it’s not a big deal though or a problem, more like a different display manufacturer quality as I did hear that Apple used different display manufacturers beside Samsung for their iPhone panels and was one of the reasons why the iPhone 12 had a delay last year. I’m leaning towards normal, but who knows, could be software related too. Maybe Apple will release an update with a fix.
@@TheWongReviewer Yeah, we all know Samsung is the best manufacturer for displays. Apple does use LG and Sharp as well. This time with the iPhone 12 they also used a new unknown manufacturer from China called BOE. Very popular in China for sure but not in the USA. It’s hard to tell what manufacturer made our displays unless we do an iPhone 12 teardown lol.
So I just got a 12 Pro Max and noticed this immediately compared to my iPhone X. My iPhone X is also significantly brighter than my 12PM, I tried all the settings people talk about when you search about it, nothing works. I did just notice something though. I almost think some of it is the glass itself, not the actual screen. I turned off the screen on both phones and looked at the glare from my windows, even the glare looks yellowish on the 12PM compared to the X. Incredibly disappointing considering the $1400+tax+fast charger price tag of this stupid thing.
I have this problem with my brand new iPhone 12 Pro Max ( have it one week!) i compere it with same models in apple store and they are way much better ! More vivid & sharp! I arrange genius appointment and some young boy dressed like rapper didn’t see the difference 🤦🏻same for manager 😡but I got this phone on contract in O2 and at the store 3 people confirmed difference !!! I’m waiting for replacement! Very disappointment with apple and customer service👎🏻 £1100 device 🤦🏻
why would people turn on the "true tone" feature if they care about color correctness? If you really want it to be color accurate, it's common knowledge to turn the true tone off.
True tone is a “warm” color filter that Apple applies to the screen to help reduce eye strain. However, this means you’re not seeing the true color of something. It’s really a personal preference. I have my turned off as I don’t like the yellow hue.
@@mikaeldurani5245 Yes, this is true as I show in my video. I can still see the yellow hue when i turn off true tone. It's not as noticeable but it's there.
I think this has started from the 11 pro because I know multiple people who have the 11 and their screen is fine but my 11 pro has a yellow tint and it’s so bad
Thanks for the feedback. I've had some commenters mention that they did notice it on their iphone 11, but the 12 seems to be even warmer. Do you have the new Iphone 12 model?
Just got my iphone 12 pro max and compapred it with iphone 11 and my iphone 8 plus and you can tell that the color was different its not white its more of an off white yellowish color. This is annoying even though you have the true tone of its still not that white and bright enough.
I agree with you. I contacted Apple Support last night and the answer I got was, it's normal. I'm going to be posting an update tomorrow on my conversation with Apple support. Now it's a matter of "how bad does this annoy you or can you live with it"
@@TheWongReviewer same just talked to apple representative and she said that its normal then when i went at bestbuy and compared it with the demo phones all the iphone 12s there had the similar off white/yellow hue compared to the iphone 11s that were really white. As of now i just used the color filter to at least have it close to as how i white i wanted it. Will wait for your update as well.
Thanks for the comment. Yeah, unfortunately the color difference didn’t really come across on the video. My apologies. i’m just glad other commenters were able to validate it.
I really hate this yellowish screens this problem start to exist many years ago maybe 9 years ago ıphone 4 and 5 and 6 series had these problem ı bought my ıphone 6 just becouse of this problem ı bought opened box ıphone 6 ı saw the screen than ı bought the phone now ım going to buy ıphone 12 but ı really afraid of the yellow screen
Hi there. Thanks for the comment. I just did an update video on the yellow screen and my discussion with Apple Support. Check out the video here th-cam.com/video/g7u7yX6hGN8/w-d-xo.html before you decide to put money down for it.
@@TheWongReviewer If you go to the settings Accessibility-> Display and text size-> Turn on color filters and click on the color tint option Intensity should be set to low and HUE to about 70 percent and it will get rid of the yellow hue on the iPhone 12
@@TheWongReviewer yes.. By Comparing Xs max selfies and the 12 pro selfies, without and with different lighting’s .. I felt slight yellow tint in ther... Picture quality on 12 pro is good but more on sharper side , more detailing n clear on this and slight yellow tint. Planing to give this to my younger bro.. I don’t mind using the older version iPhone.. I use Samsung s10 + also I checked and compared the pix on it.. I liked XS max Sefi more.. To be honest I felt my skin looks too damaged on iPhone 12 Pro. Hope they correct the lighting issues on the future phones.. Even when u using filters ‘vivid’ is gets bright in Xs max and 12 pro makes it bright but some how am not happy with pixs ..
I experienced the same. The iPhone 12 series can get to the normal white levels in specific scenarios when true tone is turned on. That’s why I don’t understand why they didn’t change something in a software update.
I just bought iphone 12 reguler 2 days ago, and i noticed that yellow tint is very stressfull and really bad, i just turning off night shift and the true tone, but still same. when the cellphone is tilted slightly the color looks normal, there is no yellow tint, but when you look at the screen straight the yellow tint is very visible. Anyone have to fix this issue? Im so frustating for $1000 iphone :(
I have also the same issue. I just got this phone few days ago. I’m kinda scared that this phone won’t last long. It’s hella expensive. Are you still using your phone now or you returned it?
@@JamesDeanTorres i still use this phone bro, At first I was stressed with the yellow tint, and I found a way to minimize it a bit by using color calibration, although it didn't have a significant impact but I tried to forget about it and it was like "idiot iPhone" haha and now I'm used to the screen
I only get the yellow tone on uploading videos. To TH-cam or tik tok😭 anyone else??? Called apple and they couldn’t help. It’s almost like a bright yellow filter automatically gets put on when I want to share the video
I am on my 5th 12 mini. I keep replacing it under the 14 days return period lol. But. I just ordered an SE. done with the 12. The yellow tint IS NOT normal. How do I know? Simple! Go outside, see a white car? Take a pic. Then look at the pic and that same white car will look kind of yellow ( tint ). Send the photo to a good iPhone ( se, 11, 7 and so on ). Compare. U will see that only the 12 shows the yellow. Garbage display!!!!
Hi there. Thanks for the comment, unfortunately I haven’t used an android flagship phone in at least 6 years. Unfortunately i’m too invested in the Apple ecosystem to move over to Android. I know Android has great hardware partners for phones.
i have a yellow tone iphone 12 mini, it is rubbish. I think I go Android/Samsung next time because the iphone 12 caer is useless to a Solicitor who screen shoots for evidence, 10 meg movies instead of a normal 1 meg still pic and even turning off setting, as soon as you select camera again, settings return and too many to change every single time I just waant a NORMAL PICTURE OF ANYTHING. It is set up as a creative studio and they forgot Professionals who simply need a goog camera for a still pic with normal resolution, not wanting to drive a truck through the weave of the paper, grafitting inside each pixel
@@perfectogaming5240 I honesty don't think they are going to address it in IOS15. I don't think it's a big enough issue like the green flicker / tone that they will fix it.
The ANSWER IS: Go to > Display & Text Size > Colour Filters > Intensity (Calibrate around 15%) and then HUE (Calibrate around 66%) !! It really worked on my new IPhone 13, good luck!!
I agree COMPLETELY! I also went from XS Max to 12 Pro Max, and my XS looks so much more correct and sharper.
Thanks for commenting and validating. I posted an updated video that Apple Support is claiming this is normal. Are you keeping or returning your phone?
Same here! I kept my phone since they said they would fix via software update. I also traded in my XS Max so I can’t go back to the old phone.
@@rebornlol It's interesting how people are commenting with different response from Apple Support from, yes it will be fixed to no, it's the norm. Let's hope they push an update.
I thought I was the only one who had noticed glad to know I’m not crazy! I also went from the xs max to 12 pro max less clear and more yellow-ish :((
@Tyler Johnson Thanks for commenting. I'm pretty disappointed in Apple. Unfortunately, i'm too heavily invested in Apple products and services to make the jump to Android. They got me and will have my money unfortunately.
I upgraded from XS max to iPhone 12 Pro Max and I noticed the difference immediately. It makes me kind of sad honestly because of how expensive these phones are and upgrading I thought it would be a better display. I am going to keep my 12 pro Max even though the XS max is brighter and whiter. I really hope there’s an update to fix this issue 😔
My friends thought I was crazy about this. I also came from a XS Max and upgraded to a 12 pro Max. Apple said this is known and will be fixed via a software update but I’m not too confident on that solution. There is also no update on when it would be released. Thanks for bringing this to light and hope this gains more traction so Apple resolved it sooner.
Hi there. Thanks for the comment and validating what others here have talked about. I did do an update video on this here: th-cam.com/video/g7u7yX6hGN8/w-d-xo.html
It appears that this yellow hue/ warmer temp is the new normal. For the record, you're not crazy!
I thought I was the only one who had noticed glad to know I’m not crazy! I also went from the xs max to 12 pro max less clear and more yellow-ish :((
@@diliaav Thanks for validating. I can confirm you're not going crazy. :)
I decided to keep my 12 Pro Max, for the camera upgrade over the XS Max. Are you keeping yours?
My 12 pro max was delivered the 1st day it was available and I figured right away that white is yellowish.
I have returned mine and I am surprised that no big youtuber is talking about it.
BTW, it's generally called "ten s max" not "x s max"
Did u get a new iPhone and is it better now?
@@Icon1191 I will get the new one delivered today and will let you guys know.
How's your new unit looking? Same or better in terms of yellow hue?
@@anandamroy4727 and?
@@TheWongReviewer It's looking better but still little yellowish.
The yellow tint on my 12 Pro Max was so bad I sent it back. Also have a 7, X and 11 to compare it to, and those were all perfect. The filter trick did work nicely on the 12, but I shouldn’t need to put a filter on a $1200 phone
Thanks for the feedback. I agree with , the filter is not fixing the problem at all. As i'm looking at my Iphone XS Max, that color is perfect and i'm considering returning my iphone 12 pro max for the yellow tint. It's not as bad as the 12 pro i had, but it's there enough to bug me.
@@TheWongReviewer If you’d like, I can let you know if things are any better once the new one arrives. If it has the same yellow tint, I think it’s just the direction Apple decided to go in with this phone, which would really be a shame. As you mentioned, the previous year phones looked perfect
@@CompleteProducer84 please let us know. I got the 12 pro. I noticed a flicker/tint when the screen is displaying a black background which doesn’t make sense since it’s an OLED panel.
@@JohnMbanaja No prob, will do. It's a bit nerve-racking because I sent the phone back last Tuesday, and they have not received it yet. I forgot to write the tracking number down, but as soon as they receive it, they will be sending the new one out
@@CompleteProducer84 Yes, pleas let us know now it goes. I'm very tempted to be returning my phone. I have one more week before I decide. good luck with the return process. Hope it goes smoothly.
I used to have true tone all the time ON on my iPhone 8, but on my new 12 Pro Max it's just useless, it gives the screen an overwhelming yellow tint!
Yes, the true tone is overwhelmingly very strong. I just hate the fact with it turned off I can still see the yellow hue.
Same on my 13 pro
The sad fact is that the screen on my iphone 8 plus is more white than my iphone 11 pro max.
Everytime I look at my XS Max and see the perfect color temperature, it make me wonder. The 8 Plus isn't an OLED screen, so it may be more white due to different technology.
@Erald M. my Samsung phone with Super Amoled (oled technology) screen has a perfect white. Plus the color temperature is adjustable for people who want it warmer. So I guess it is a calibration issue. My iphone 12 pro max is definitely warmer.
@Erald M. I modified the color tint from settings on my iphone and turned off true tone. I like my displays cold white. 😃 On laptop I use a program that sets the color tint according to hour, when it is night a bit warmer, in the morning colder white.
Don’t stress about it. The X and XS were the last series to have the blueish screen. Last year I upgraded from X to 11 pro and I replaced 3 of them because of the yellow screen. All my friends with 11 pro had the same yellow tint. However my PC monitor was blueish and when I calibrated it, it looks yellow.
The truth is that the 11 pro has a screen closer to the reference white point than the iphone x and xs.
The issue is not that iphone 11 or 12 have a yellow screen, but with x and xs having a blueish screen.
We all got used to the blueish ones from the past and now it’s hard to get used with the yellow one. But the yellow one is correctly calibrated when compared to reference displays.
Also, some of them are more yellow, in which case the screen has an issue, but if that’s just a bit yellow, that’s a correctly calibrated screen. You won’t find on any iphone series after x or xs a screen that looks so blue. And trust me that I’ve searched for them, and was unable to find one.
Also, most of the people are noticing a difference because they are upgrading from a x or an xs model, but who is upgrading from a 11 pro model, won’t see a big difference, or not even a difference.
After one year with my 11 pro, I got used and when I am seeing now another display which is blueish, my eyes hurt.
Hope that helps and enjoy your phones!
Hey Daniel, thanks for the comment and verifying it. I do believe you are right, people like myself who are coming from more than 2 year old iphones are now just noticing the yellow hue. You're right, after some time, you'll just get used to it. I am going to keep my phone. Great and insightful comment, appreciate it.
@@TheWongReviewer And some people are also upgrading from either an older device with ips/lcd screens which are always blueish, either coming from sansung which are blueish. Coming from those screens, they have color memory, and tend to compare. If it’s extremely yellow, then is a problem. If it’s just a bit, it’s normal for newer iphone generations. Happy that I could help 😊
@@StealthMan1 I totally see your point. It's been about a week now with the 12 Pro Max, and i'm starting to notice it less, but every now and then it does big me. Lol. That's my issue. Again, thanks for the insight. Appreciate it.
@@TheWongReviewer just to update you, I received my 12 pro today, and the screen color temperature is the same. However the screen is brigher on the 12 pro, and when I set both of them to the highest brightness, the screen on the 12 pro looks slightly whiter. When i set them to the same brightness, the screens are the same. :D
Yep - certainly worth considering - I returned my 12 pro max as I was comparing it to my Sony Z - but when comparing to my six year old ipad air it was similar warmth and then I realised my imac was also warmer than my sony z and my imac is very well calibrated and pro prints are true to screen... So I am going to repurchase the 12 pro max - I am not sure the night mode was switched off on my first one so will check instore.
Mine 12 pro has yellow hue. Even when I turn off True Tone, it still has some yellow hue. I think Apple focusing on profit margin rather than quality of their products. Do they fix things like this in the past? I hope there will be an update to fix this issue.
You can go to your settings and then search for color filter > turn it on > and then at the bottom there’s an option to change the temperature of your screen, 2/3 will be the best measurement for a colder screen.
It’s because the iPhone 12 can display more color information so there are more colors in the yellow and red that are showing. Also it has to do more with the light meter built into the iPhone. They might be slightly off. I have the 12 max and it looks great! Just definitely more red energy from the screen. It’s to help with Eye fatigue not really color accuracy.
Somebody gets it
DUDE no. My 12 pro max is yellow even with true tone off! I can see the colour is accurate but the screen is significantly warm. I HAD to manually adjust from the colour tint to make it same like in this video. It’s not supposed to be like this
Thanks for commenting. . I agree we shouldn't have to adjust the color tint. That screws up all the picture and videos we take as it's falsely tinted.
It’s great to finally find a video that actually goes into detail about True Tone and actually if it should be used or not to get the most enjoyable experience on the iPhone. Thanks
Thanks man for the feedback. Thanks.
@@TheWongReviewer to be fair I’ve got the iPhone 13 Pro and it doesn’t seem to be a huge issue at all. That being said I’ve had True Tone on since I’ve had it and I’ve turned it off today and the screen seems more natural and seems to be presenting a sharper image.
I actually tried a few too many iPhone 12 Pro’s and iPhone 12 Pro Max’s. Every single one had a different variation in color temperature. For the most part they all had some level of yellow tint and many had uneven color temperatures especially the iPhone 12 Pro Max’s.
HI there. Thanks for validating on the yellow hue based on your experience. I believe that this is the new normal. I'm guessing you're going to pass on the Iphone 12 lineup and wait?
I mentioned the same scenario to an Apple Exec and their response was, "Every phone has some variations." I said, "Not if there's correct quality control..." and they just said, "Thanks for the feedback." So I'm trying to be heard with my wallet by returning my 12PM within the return period. I'm not going to be out of $1600 for yellow, washed out screens. I never had this issue with my 7Plus. They're drunk on their own BS. If they don't do better, they don't get my money again.
@@Bella_Mar That’s crazy you got a chance to talk to an Exec about it. I am disappointed in their response . I have so much invested in the Apple Ecosystem unfortunately I can’t switch to android. Good on you for voting with your wallet!!
@@TheWongReviewer Useless Exec. Anything that I tell him or show him (proof) he says, "That's how it's meant to be," including poor customer service is "normal" and a yellow tinted screen is "acceptable". Returning my phone tomorrow. I'm also invested in the Apple ecosystem but don't need the latest and greatest, since it's not actually the greatest 🤷🏻♀️
@@Bella_Mar You're right. I wish I was able to think logically as you when I first realised the problem. I think i was just caught up in the hype and wanting something for content creation that i overlooked it. For what it's worth, i'm proud of you for making that logical and rationale choice to not accept it. Don't settle, you reminded me of a good lesson for myself.
Just got mine, same issue. It is TrueTone because when turning it OFF on both my 12 Pro and 11 Pro screens look the same (10% better on 12 pro), but when turned ON, the 12 Pro looks WORSE, yellow tint, blurrier, while on the older 11 Pro it's bright, vivid and super sharp. Looking at pictures on the 11 pro is much better than on the 12 pro which looks washed out. Also the photo quality is much worse on the 12 Pro. I tested both side by side, too much over sharpening that adds halo effects everywhere, the HDR is WAY off almost all the time. Portrait with the LiDAR Scanner is horrible, it focuses on the face, but seems to leave the rest blurry (bottom part of t-shirt which should be in the range of focus) while the 11 pro shows the entire subject very sharp. I showed side by side images and had family members choose the best one (including myself), the chose the 11 Pro images 100% of the time, I chose the 11 pro images 90% of the time. 11 Pro portraits look DSLR-like while the iPhone 12 Pro looks like old Samsung phones with the overly-sharpened images, blue tint to them, just really bad. I'm returning mine and keeping my 11 pro which was basically already sold to a friend.
I bought an iPhone 12 Pro recently, and it was much yellower than my Xs Max without true tone. This new phone was manufactured in late Dec 2020, so Apple should have tried to solve the yellow tint problem (although this issue is still there ). Apple agreed to offer a replacement but I doubted things would change, so I declined further actions. I also notice that iPhone 12 Pro Max has a warm screen similar to the 12 Pro. I guess Apple has adopted a new color temperature scheme. Under a dark background, the green tint problem does not appear in my experience.
Hi there. THanks for validating. For sure, when i compare to my XS Max, it's definitely warmer. I wish there was a way to turn it off. I'm still trying to get used to the yellow hue with the true tone turned off.
Hello! Does your screen color temperature shift when looking into different angle. I noticed that when I slightly tilt my phone, the display gets cooler tone. Pls reply! Thanks
Yes it does
Yes. Hows your phone?
True Tone on my iPad looks so much better! On the iPhone it looks more like a yellow-ish hue as opposed to the iPad. I don’t think even an update would improve the situation because this technology is clearly not for OLED screens.
As for me all of these screens are almost identical at least by viewing video via ipad pro 2018
Hi there. Yeah, it's hard to capture on video and I agree I did not do a great job showing the different yellow hues. With the naked eye you can. Sorry about that.
Same here iphone 12 arrived today.. comparing the display with my old iphone xr the 12 has this yellow hue... should i return it?
@@Scuba-Kat i did, but they don’t take it back cause apple doesn’t recognize this as a problem .....
I’m from the Philippines, and when I saw the actual iPhone 12/12 Pro in the stores, this is one of the first things that I noticed. We compared it to my XR and my partner’s X, the new iPhones are noticeably yellowish for me. I was supposedly buying this, but I’ll wait until Apple can correct this. It is sad that the older iPhones appear sharper/crisper (in short “better”) than the newer technology screens. 🤔
Thank you for taking the time to comment and validate. I posted an updated video to this where other commenters and my chat with apple support confirm the yellow tint / warmer color is the new norm unfortunately. I think we'll have to see if the iPhone 13 will be better.
i also noticed that my iphone xr is more of white compared to my new iphone 12 its yellowish,i already turned off true but still getting the yellowish hue..
@@marlonosorio2509 Hi there. Thanks for the comment. Yeah, that's the issue that's being reported is how yellow the iphone 12 screens are with true tone turned off. My XS max i find has the right white color balance.
@@TheWongReviewer i hope apple is aware of this,i might return my iphone 12 for a replacement. maybe!
@@marlonosorio2509 Either way, let me know what you end up doing. I'm trying to track to see how many commenters have returned theirs. It seems to be the popular option. I hope in the end, you end up with a phone you'll enjoy using.
Thanks for this review!
For anyone's listening here :) If your are luckily within the 14 days window, GO FOR AN IMMEDIATE RETURN/REFUND of this useless and BROKEN 12 Pro Max line-up!!!
Just today I HAPPILY returned mine :) Lots of crazy, absurd, inacceptable camera issues!!! And I've investigated it for many days before returning. Thousands of people are getting tons of troubles with theirs 12 Pro Max. And just in the camera department! This is a very bad situation.
Issues are (in no particular order): 1) HUGE problem when shooting clear blue sky. TERRIBLE color blending!!! Inacceptable. 2) HUGE focusing issues in low light (maybe due to some conflict with the almost useless LIDAR) 3) Much increased MINIMUM FOCUS DISTANCE. Below 10/11 cm is impossible to get things in focus!!! Apple...are you serious? 4) HUGE, MIGHTY, issues with "fake" flare and light stains!!! 5) SCREEN FLICKERING in some situation and when watching photos and/or videos
And I've double checked all these things. Thousands of customers are getting the same exact issues with theirs units. Apple has already acknowledged some of these issues and unofficially they say that a next iOS update COULD fix them. But nothing for sure. It's absurd that a phone over 1400 Euros has this terrible camera hardware/software.
Thanks man for validating the video and your experience. I'm doing some more tests before I decide to ship it back.
Pls sir what display manufacturers is best for the xr lg sharp or Toshiba for am looking for a replacement
I find it unbelievable that a flagship, 1,000$+ phone has a screen that looks like it was lifted out of a Commodore 64. The yellow tint looks cheap and the colors are completely inaccurate. Considering returning my Pro Max for a Samsung.
Lol. I haven't seen an commodore 64 for a while, but I get what you're saying. Did you end up returning it for a Samsung?
I've already replaced my initial 12 Pro Max. It was not only yellow but the colors were washed out. The Genius Bar guy agreed it's problematic and gave me a brand new phone (first one was only a week old). The replacement is better, but my 7 Plus is color accurate, not the 12PM. Apple calls the yellow a "feature" and refuses to own that its problematic.
I have an appointment to return the replacement, too. Anyway, we're only 8 months away from iPhone 13, which will have a better camera flush to the phone (glass cover on the lenses), so maybe it's just better to wait for that. This line is disappointing for the crazy price.
Hi there. Thank you so much for sharing your experience. You're one of the few people who have commented where Apple actually let you to exchange it the first time.
Yeah, i'm pretty disappointed with the display for the price we've paid for it. I'm not going to lie, i'm starting to have some buyers remorse. If it wasn't for the screen, I really like everything else about the phone, especially for content creation. I guess i'm a sucker.
@@TheWongReviewer I almost decided to keep my second replacement. But the truth is, I don't love the phone at all: the screen is really washed out at different angles, when that's not the case with my 7 Plus, the yellow tint is really not conducive to photography work, and I hate the notch!
I understand Apple is coming out with their next model in September and maybe they'll improve on these issues or maybe they'll continue to pass off sub-par quality as a "feature." But I'm not parting with my money again until they get it right.
I highly recommend you contact Apple if it's not been that long since purchase to see if you can return yours, if you're as unhappy as I have been with this device. I returned the first one after 1 week (2 week return period) and the second one I'll be returning this week, which is its 2 weeks period. In addition, the way Apple has tried to ignore obvious problems to my face, I can't bear to deal with them until they do better. This isn't it, however.
I decided to take to the internet myself because I’ve seen so many people praise True Tone. In my use case with my iPhone 13 mini True Tone looks just like the night shift mode and I don’t always mind it but it’s not really the crisp clean look I prefer.
Thanks for your comment. I agree it does look like night shift
i'm upgrading from 6+ should i go for 11 PM or 12PM with the current screen issues ?
Hi there. Great question. From what I understand based on all the feedback here., the 11PM or 12PM both have a yellow display hue. I'm starting to adjust to the yellow hue on my 12PM. If you're a photographer or videographer who will make use of the updated camera sensor on the back, there isn't a real need to go to 12PM. I would stick with the 11PM. Hope this helps.
go for the 12 pro max, this little yellow hue will never be noticed in a normal daily use of the phone
@@delicacies4362 Thanks for the comment. I agree, over time you won't notice. Every now and then, it'll catch me and it will bug me. I've decided to keep my iphone pro max despite the yellow hue.
@fffouadno this is not colour accurate. Target from apple is d65 industry and movie standard but it is far way from this
Hi, please help me with a problem today, I took an iphone 12 sealed at one hour of use, my screen went blue after I locked it, unlocked it and it was no longer .... you know whatever it is, maybe from the updates ... I feel like crying, continued success!
The Wong review you think this can fix if apple release of update ??
I’m not sure. From the articles I read, Apple has asked technicians to hold off from replacing displays. I’m guessing they are hoping a firmware will update it.
Software or hardware problem ?
I think it’s s software issue. Apple believes it is and has asked repair techs not to take them in yet.
@@TheWongReviewer how can this be software issue ? All iphone 12 with same iOS 14 version and some of them are perfect white and others yellow tint... only hardware issue explain this
@@alvdenz6854 I agree with you. The articles I read has Apple officially telling their technicians not to service them but wait for a possible firmware update. I agree. From what I see, I really think it's a display issue.
@@alvdenz6854 i tested 4 pro Mac and one pro, all with same yellow tint. Cant be a coincidence that any of the phones i tested are correctly calibrated.
@@TheWongReviewer A week or two back support thought it may be a hardware issue for me. Replaced the device. New device arrived today has the same issue. Recommended to go in store and compare with display devices and genius present. To get one that is accurate. Good to see it’s not just me with the issue.
If it’s “normal” tempted to keep my old phone!
Will, man, I used my 12 Pro Max last night to record Instagram Stories with the front camera. Inside a well lit room, with solid white wall/closet behind me, phone was vertical and mounted on a tripod. Throughout the whole video, you can see how the color of the background (wall/closet) changes from “white to yellowish” back and forth, repeatedly. Why is that happening? Does it mean that there’s a hardware or software problem with my phone? Thank you Will or anyone who knows about these topics.
Hi there. The video changes color because the sensor is picking up the light and adjusting to it. I've had that happen as well and it's annoying. I believe it's software. i use protake to record videos and it's not an issue.
@@TheWongReviewer You mean a software bug?
@@TheWongReviewer Separately, what is Protake? I'm assuming an iPhone app that replaces the default video camera app? If so, how much is it? Easy enough for newbies?
@@MrGheller Hi there. It's not really a software bug, it's how they program the light metering on the sensor to adjust it. Protake camera is app has a lot more advance features and custimization. I recommend looking at some youtube tutorials. However, i haven't had the light issue when i use that app. Hope this helps.
@@TheWongReviewer Very clear, Will. Thank you. Is there another iphone video camera app you recommend besides Protake? Thanks!!!
Me to i am in saudi arabia also i have same problem as u in 12 pro max , i think i will go back to store to technical support
Hey, let us know how it goes and what tech supports says.
Inshallah 😎
My 12 pro max is really green regardless of the true tone settings, I tried to adjust the color filters from the accessibility settings and it totally fixed it.
HI there. Thanks for the feedback. Yeah, using the accessibility settings does fix it. I think it affects people who need their phones for color accuracy for photos and videos. The filter unfortunately adjusts those colors and you won't know if it's accurate. There have been a few commenters who edit photos and videos on their phones and the filter mucks them up. Glad it worked out for you! Enjoy the phone!
I tried this with XS MAX VS 11 PRO MAX VS 12 PRO MAX and the yellow tint is very noticeable on the 11 and 12 its almost the same. The XS has the best display. I turned True Tone on and off
do you still notice the yellow hue with true tone turned off?
@@TheWongReviewer yes I do and it’s almost the same between the 11 and 12 but surprisingly the 11 is a little bit more yellow and I have that phone for a year and never noticed until I watched your video and a few others. Also I keep my phone on dark mode most of the time I don’t know if that’s why I didn’t notice it sooner
I have a XS and no problems it’s a really good display. I have ordered a iPhone 12 pro 2 weeks ago... but now I see all the problems display / battery. I hope I can cancel
On a completely black screen with the brightness all the way down I have a grey/ off-white glow. Not normal for an OLED. When the brightness is all the way up it’s start flashing the same color I described with some diodes being brighter than others. Aggravating since I just bought it on Monday.
Just got a 12 and it has a yellow hue for sure, noticed it right away.
Thanks for the feedback. Are you keeping the phone?
Are you still using the yellow display phone ?
Yes I am. I've just learned to live with it. I probably won't upgrade until the iphone 15
is it still yellowish this 2024?
Yes
Should i enable true tone or not in my xs max
Hi there, True Tone is going to affect you looking at pictures as the color will be off. If you don't mind it, then I would turn on True Tone
@@TheWongReviewer ok thanks
100% agree with you sought out
Thanks for the comment and support
No Problem
That is interesting indeed. I am still rocking the iPhone 7 Plus myself, lol. I have a MacBook Pro 13, 2019 model, and I use an older HP monitor on it as an external display. When turning on night mode, it does this exact same thing on my HP monitor, where it turns yellow. Really bad yellow! However the MacBook itself will have a yellow tint too, but not nearly as bad, and again only in night mode. I have an iPad Pro 11 2020, just got it a few weeks ago, and have not noticed any issues like this with that either. This is pretty bad for a new product, and one with so much hype from Apple with these iPhone 12’s. Hopefully they resolve this soon. Next upgrade will be my phone too, but I will wait to see how these 12’s pan out... also rumour has it that the notch will be gone on the iPhone 13’s.... that may be worth waiting for... Another great video Will!!
The iPad Pro has a yellow tint as well when True Tone is on, never really noticed it till I turned it off... interesting...
im an andriod man but lately i been considering switching to iphone for security support past 3 years i have a note 8 it is no longer supported and im scared of thee security vulnerability
Hey Chris. Here's an interesting article I read www.cnet.com/news/ios-13-vs-android-10-which-os-is-more-secure/ . It appears that iphone is more secure but with android 11, it may be catching up. I've switched back and forth between android an IOS for the last 10 years. I finally settled with Iphone 3 years ago because of the apple ecosystem (apple tv, ipad, macbook). I do miss android custom setup and layout.
So u mean iphone 12 pro max has yellow screen when turn of ture tone than iphone 11 or xs max?
Hi there. Sorry for the confusion. The iphone 12 pro max has a yellow screen with true tone turned off.. compared to my XS Max with true tone turned off, the 12 pro max is more yellow.
My dad has an iPhone 6, the screen looks flawless en the white is just perfect. I have a 12, when you hold it next to each other the 12 and 13 series look like s"it. You get used to it but if you hold an old iPhone it;s just unbelievable.
My 12 pro is yellow in house but white when im outside wtf.. truetone is off idk what is going on
Hi I turn off tru tone , update iOS isn’t work for me
@Jade Boyer hi, what are you doing for this problem?thank you
Ugh it's awful but I'm glad I'm not the only one experiencing this. Just made a comparison video between the X and the 12 pro and the difference is annoying.
Hi Zacke, thanks for commenting. I just your video, good job. I think Apple is just going with warmer temperatures for the new iphones unfortunately. Keep up with your channel!
I am fine with the yellow hue. however! The tiny little green hue that comes with the yellow hue is what makes the color disgusting...
The green hue is not okay...
@@TheWongReviewer Yea that’s what i was talking about... I really want to return my phone because of the green hue... but it’s passed 14 days...
Agreed. The warm tint is bearable, makes reading the phone a little easier on the eyes, but the greenish hue on greys, like on the TH-cam comments section is pretty bad
My 12s displays yellow should I return or what?
Hi there. So based on the feedback I have received here, it looks like the yellow hue is “normal” . Apple has decided to keep the color warmer. If it bothers you, then return it and see if next model is better.
I compared the one on display and matched the display setting with my 12 pro max and the one on display is more yellow! I was happy with mine from thereon.
you can correct this easily in the accessibility settings
I returned my Iphone 12. Display was very yellow, even with true tone off.
Yeah, my 12 max isn't as yellow as the Pro 12 that was returned. But it's still there and I am considering returning mine.
@@TheWongReviewer I tested 4 pro max and one 12 pro and all has been the exact same, warmer or yellower display than my X that was perfect. Cant be a coincidence. I think all new series are warmer
@@TheWongReviewer Yesterday i bought an Iphone 11 hoping i will get crisp white display like my old X and SE. I was really surprised because the screen on the 11 was also yellow. Not so much like 12 but still. I returned it also.
@@jackka6665 lol Apple is just ridiculous
I have the green tint thing and the yellow hue. I got an exchange because I have apple care but the new one has the same thing lmao
HI there. Thanks for confirming and validating. I did a follow up video where other people have reached out to me with the same experience. They return it and the display was the same. I contacted apple support and the yellow hue / warmer color is the new norm apparently.
@@TheWongRevieweryeah it’s supposed to be a truer tone idk but anyways I don’t think the flashing green tint when watching TH-cam is normal
So what’s the solution for IP12 Pro Max users?
Went to mac today and the quick fix was to turn off auto-brightness. My iphone 12 pro max is ok now.
Interesting. Thanks for sharing. Unfortunately, it didn't help with my yellow hue. I'm glad that it worked out for you. ENjoy your phone.
Maybe someone else also Try This. I was Thinking of buying iphone 12 pro max
My issue is that when I take a photo, the photo itself is more yellow taken by iphone 12 pro max. My friend has a iPhone 7P that takes truer color photos than 12 pro max
I just returned My 2nd iPhone 12 pro Max graphite by T-Mobile. It’s a nasty yellow.
Thanks for sharing. Interesting. I wonder if it's just their hardware display is calibrated to be more yellow. I have a few more days to decide if I want to return mine. It's so disappointing.
@@TheWongReviewer I think you should return it. For such a high priced phone this is completely unacceptable, and you shouldn’t tolerate it.
I did see that yellow hue as well on my 12 pro, to me it’s not a big deal though or a problem, more like a different display manufacturer quality as I did hear that Apple used different display manufacturers beside Samsung for their iPhone panels and was one of the reasons why the iPhone 12 had a delay last year. I’m leaning towards normal, but who knows, could be software related too. Maybe Apple will release an update with a fix.
Thanks for the feedback. Interesting that they didn't use Samsung for their OLED display.
@@TheWongReviewer Yeah, we all know Samsung is the best manufacturer for displays. Apple does use LG and Sharp as well. This time with the iPhone 12 they also used a new unknown manufacturer from China called BOE. Very popular in China for sure but not in the USA. It’s hard to tell what manufacturer made our displays unless we do an iPhone 12 teardown lol.
So I just got a 12 Pro Max and noticed this immediately compared to my iPhone X. My iPhone X is also significantly brighter than my 12PM, I tried all the settings people talk about when you search about it, nothing works. I did just notice something though. I almost think some of it is the glass itself, not the actual screen. I turned off the screen on both phones and looked at the glare from my windows, even the glare looks yellowish on the 12PM compared to the X.
Incredibly disappointing considering the $1400+tax+fast charger price tag of this stupid thing.
I have this problem with my brand new iPhone 12 Pro Max ( have it one week!) i compere it with same models in apple store and they are way much better ! More vivid & sharp! I arrange genius appointment and some young boy dressed like rapper didn’t see the difference 🤦🏻same for manager 😡but I got this phone on contract in O2 and at the store 3 people confirmed difference !!! I’m waiting for replacement! Very disappointment with apple and customer service👎🏻 £1100 device 🤦🏻
why would people turn on the "true tone" feature if they care about color correctness? If you really want it to be color accurate, it's common knowledge to turn the true tone off.
Thank you for the comment. I think people are just confused with what "true tone" is and Apple hasn't really done a good job explaining it.
I returned one recently because of this.
Yeah, a few people in the comment section did the same as you:
@@TheWongReviewer I actually prefer the blue ish hue because I'm so used to it from every other phone!
Should you have true tone on or off?
True tone is a “warm” color filter that Apple applies to the screen to help reduce eye strain. However, this means you’re not seeing the true color of something. It’s really a personal preference. I have my turned off as I don’t like the yellow hue.
@@TheWongReviewer oh thank you, ive heard that people still see a yellow hue even when its off on the iPhone 12 PRO Max
@@mikaeldurani5245 Yes, this is true as I show in my video. I can still see the yellow hue when i turn off true tone. It's not as noticeable but it's there.
@@TheWongReviewer should i contact apple and see if they can replace my iphone 12 pro max? Is kinda annoying
I'm experiencing similar issue that my 11 pro max has reddish tint on the right side of the display while my xs Max has better color balance.
It's also happening in 13 pro
I think this has started from the 11 pro because I know multiple people who have the 11 and their screen is fine but my 11 pro has a yellow tint and it’s so bad
Thanks for the feedback. I've had some commenters mention that they did notice it on their iphone 11, but the 12 seems to be even warmer. Do you have the new Iphone 12 model?
My iPhone 11 Pro Max is the same way.
Do you use true tone off or on?
@@TheWongReviewer I have it on. If it’s off there there’s a noticeable blue hue and I would rather have the yellow. It’s not as bad.
Just got my iphone 12 pro max and compapred it with iphone 11 and my iphone 8 plus and you can tell that the color was different its not white its more of an off white yellowish color. This is annoying even though you have the true tone of its still not that white and bright enough.
I agree with you. I contacted Apple Support last night and the answer I got was, it's normal. I'm going to be posting an update tomorrow on my conversation with Apple support. Now it's a matter of "how bad does this annoy you or can you live with it"
@@TheWongReviewer same just talked to apple representative and she said that its normal then when i went at bestbuy and compared it with the demo phones all the iphone 12s there had the similar off white/yellow hue compared to the iphone 11s that were really white. As of now i just used the color filter to at least have it close to as how i white i wanted it. Will wait for your update as well.
I’m returning my 12 pro tomorrow for another one. Hopefully it won’t have the same issue
I’m curious. How is your replacement phone? Better?
@@TheWongReviewer still the same issue but the screen is slightly better
I don’t see any differences in the video. Possibly youtube compression strips out the detail
Thanks for the comment. Yeah, unfortunately the color difference didn’t really come across on the video. My apologies. i’m just glad other commenters were able to validate it.
I really hate this yellowish screens this problem start to exist many years ago maybe 9 years ago ıphone 4 and 5 and 6 series had these problem ı bought my ıphone 6 just becouse of this problem ı bought opened box ıphone 6 ı saw the screen than ı bought the phone now ım going to buy ıphone 12 but ı really afraid of the yellow screen
Hi there. Thanks for the comment. I just did an update video on the yellow screen and my discussion with Apple Support.
Check out the video here th-cam.com/video/g7u7yX6hGN8/w-d-xo.html before you decide to put money down for it.
I returned my iphone 12 pro - had a defective oled screen
What do you mean by defective?
@@ThaV1c pixels weren't switching off at the lowest brightness as they should on an OLED display.
Did the replacement phone get this corrected?
@@ChevelleRocks88 hi i didn't get a replacement.
My 12 pro had an ugly greenish tint - I returned it as well. Also the backlight was weaker than my iPhone 11
Hello. Just came here to share that it's fixed on iOS Beta 3.. at least in my case.. true tone finally works and it removes any trace of jaundice. 😁
That’s fantastic news!!! I installed beta 3 and It’s less yellow, but i can still see it. However, I think it’s better.
@@TheWongReviewer
If you go to the settings
Accessibility->
Display and text size->
Turn on color filters and click on the color tint option
Intensity should be set to low and HUE to about 70 percent and it will get rid of the yellow hue on the iPhone 12
@@Space_Absorber69 did this but it also lowers your brightness of your phone. Which sucks.
Am I the only one ,felt iPhone 12 Pro front camera is also yellow , am switching back to my XS max.. very disappointed
Interesting. I do want to hear more. When you look at your pictures on other devices, are you saying the picture is yellow?
@@TheWongReviewer yes.. By Comparing Xs max selfies and the 12 pro selfies, without and with different lighting’s .. I felt slight yellow tint in ther... Picture quality on 12 pro is good but more on sharper side , more detailing n clear on this and slight yellow tint. Planing to give this to my younger bro.. I don’t mind using the older version iPhone.. I use Samsung s10 + also I checked and compared the pix on it.. I liked XS max Sefi more.. To be honest I felt my skin looks too damaged on iPhone 12 Pro.
Hope they correct the lighting issues on the future phones..
Even when u using filters ‘vivid’ is gets bright in Xs max and 12 pro makes it bright but some how am not happy with pixs ..
PWM???
Aku nya experience is…
Well lit room
True tone on= whiter whites
True tone off= yellow tinge
Dark room
True tone on= yellow af
True tone off= whiter
I experienced the same. The iPhone 12 series can get to the normal white levels in specific scenarios when true tone is turned on. That’s why I don’t understand why they didn’t change something in a software update.
Im using 12 max but i dont have this issue
Awesome! I'm glad to hear that you don't have an issue! Enjoy your phone. Thanks for your time.
I just bought iphone 12 reguler 2 days ago, and i noticed that yellow tint is very stressfull and really bad, i just turning off night shift and the true tone, but still same. when the cellphone is tilted slightly the color looks normal, there is no yellow tint, but when you look at the screen straight the yellow tint is very visible. Anyone have to fix this issue? Im so frustating for $1000 iphone :(
I have also the same issue. I just got this phone few days ago. I’m kinda scared that this phone won’t last long. It’s hella expensive. Are you still using your phone now or you returned it?
@@JamesDeanTorres i still use this phone bro, At first I was stressed with the yellow tint, and I found a way to minimize it a bit by using color calibration, although it didn't have a significant impact but I tried to forget about it and it was like "idiot iPhone" haha and now I'm used to the screen
My 12 pro max looks still yellow with True Time is off compared to my older 7 Plus
I'm having this problem on my I Phone 14 pro max.....
i hate yellow tint..l gave up buying 12pro line
I agree , it may be best to skip this model. Hopefully next year is better.
@@TheWongReviewer thanks! My 7 plus is better than 12 ...only display^^
I only get the yellow tone on uploading videos. To TH-cam or tik tok😭 anyone else??? Called apple and they couldn’t help. It’s almost like a bright yellow filter automatically gets put on when I want to share the video
That’s really strange. What’s a sample youtube video to see this?
I had spoken to the apple support they just told me this is how the newer phone are . Even the iPhone 13 has that yellow tint .
THanks for the feedback and update. My wife just got an iphone 13 and we noticed the same yellow tint. I think it's just the norm now.
I hate it , this iPhone 12 Pro is display is the worst I love my iPhone 7 plus
Maybe it’s a new feature. Apple truer tone super yellowish pro ultra fans edition.
I am on my 5th 12 mini. I keep replacing it under the 14 days return period lol. But. I just ordered an SE. done with the 12. The yellow tint IS NOT normal. How do I know? Simple! Go outside, see a white car? Take a pic. Then look at the pic and that same white car will look kind of yellow ( tint ). Send the photo to a good iPhone ( se, 11, 7 and so on ). Compare. U will see that only the 12 shows the yellow. Garbage display!!!!
My new 11 pro has yellow tint too, and it just kills me
Thanks for validating. Based on other commenters it appears the yellow hue really started with the 11 models.
That’s the True Tone feature but it much worse on The 12 models. You can turn off True Tone
@@Castforever46 lol. True Tone is disabled
@@infizex try out the color features on accesability
I have mine with a blue/yellow filter on and I like it
if you ever used nokia 3310 then you will be glad no matter what color is true tone...
Hi there. Thanks for the comment, unfortunately I haven’t used an android flagship phone in at least 6 years. Unfortunately i’m too invested in the Apple ecosystem to move over to Android. I know Android has great hardware partners for phones.
This is ridiculous , I can’t believe how bad it is
For sure my iPhone 12 Pro is yellow
Thanks for validating. Are you keeping or returning your phone?
Yes I'm the first person to like the video and comment
You win!
@@TheWongReviewer sorry I win what
@@jj_ky848 You win at life. When i become a bigger youtuber, i'll have prizes to give a away.
Oh ok cool when is your next video
@@TheWongReviewer when you start to do giveaways how can i contact you
Tnx
Thanks for watching and leaving the feedback. Appreciate your time.
cuz you have night shift on on the pro max!!
LOL. Thanks....I did turn it off. It's still yellow
@@TheWongReviewer Sad to hear that
i have a yellow tone iphone 12 mini, it is rubbish. I think I go Android/Samsung next time because the iphone 12 caer is useless to a Solicitor who screen shoots for evidence, 10 meg movies instead of a normal 1 meg still pic and even turning off setting, as soon as you select camera again, settings return and too many to change every single time I just waant a NORMAL PICTURE OF ANYTHING. It is set up as a creative studio and they forgot Professionals who simply need a goog camera for a still pic with normal resolution, not wanting to drive a truck through the weave of the paper, grafitting inside each pixel
My friend got the hue.......
Thanks for commenting. I"m interested to know. Is he keeping it or returning it?
Yea just get the 11 pro or pro max
it is terrible and not fixed yet!
My iphone 12 pro has that yellow hue thing wtf 👎👎👎
Sorry to hear that. Are you keeping it?
@@TheWongReviewer I’m debating waiting for ios15 update to see if they fix that issue or just selling it a.s.a.p
@@perfectogaming5240 I honesty don't think they are going to address it in IOS15. I don't think it's a big enough issue like the green flicker / tone that they will fix it.
mine is yellow like pee 😡
Sorry to hear about that. Are you returning yours?
@@TheWongReviewer well in my country we have distributer, he said heb will open it to check otherwise he will replace it 🧐
The ANSWER IS: Go to > Display & Text Size > Colour Filters > Intensity (Calibrate around 15%) and then HUE (Calibrate around 66%) !!
It really worked on my new IPhone 13, good luck!!