First thing she should have done with the first letter or email arrived was to cancel the subscription. The charges would then have been capped at £40 or whatever for one month. For an amount that small it wouldn't be worth their while chasing it, She could also have disputed this immediately and may even have remember pressing the unsubscribe link in which case this could all be down to a fault at their end.... worse case scenario, you owe £40.
So this website takes a home address and email address, and after a few months threatens debt collection agencies. Might be fun to repeatedly sign up using the address of an MP each time. Might lead to a change in the law if this is indeed legal. In the meantime, just tell the company you've never heard of them and didn't sign up to the service.
Lady signs up to something then forgets to unsubscribe so gets charged for a service that she is receiving as the provider hasn't been informed, what a miscarriage of justice. I have done this myself and had to pay a month due to my error but simply made sure I unsubscribed after paying for my mistake. Woman is a tool she should have at least contacted them after the first bill. There would have then been 2 possible outcomes (1) They refund her the one month as a goodwill gesture and unsubscribe (2) They take the 1 month and cancel the subscription. Also they wouldn't know whether the email was opened depending on the mailer they use and even if they did couldn't control her possibly opening them at a later date (you can't recall emails once received). The only thing that is odd is that they allow a subscription without a rolling payment option ie DD, Card or Paypal (DD and Paypal are the best option as regular payments can be stopped, with a card you will have to rely on them to stop taking payments)
Without knowing the newsletter hard to say but an online subscription that doesn’t work on a month by month online recurring card payment sounds a bit odd. Likewise, a magazine sending debt collectors after your customers. I get she’s ignored them and she shouldn’t when she recognises the company name. But they still sound dodgy.
I mean if they didn’t take payment details when she signed up that’s a them problem, sounds like the company are being sneaky in the hopes people will just pay.
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Classic example of "I shouldn't be responsible because I was intentionally ignorant".
this is what happens when you let a problem fester
So shes so bothered, she cant be bothered to find out how much it is.
She has no idea about anything. Chaotic life
Classic "tell me I'm right" call. Then gets het up when someone tries to calmly tell them the facts.
crazy lady all over the place - pay and then cancel
Great preparation for a call ☎️
First thing she should have done with the first letter or email arrived was to cancel the subscription. The charges would then have been capped at £40 or whatever for one month. For an amount that small it wouldn't be worth their while chasing it, She could also have disputed this immediately and may even have remember pressing the unsubscribe link in which case this could all be down to a fault at their end.... worse case scenario, you owe £40.
I get that he should have cancelled, but equally why would a company continue to send a product that hasn't been paid for?
Because a party to a contract can't unilaterally stop performing.
@@roberto8650 they can if the other party isn't upholding their side of the contract, i.e. by not paying. Most online services work this way.
And sending the next months issue costs nothing with a £40 upside.
My new favourite channel! 🎉
So this website takes a home address and email address, and after a few months threatens debt collection agencies. Might be fun to repeatedly sign up using the address of an MP each time. Might lead to a change in the law if this is indeed legal. In the meantime, just tell the company you've never heard of them and didn't sign up to the service.
Lady signs up to something then forgets to unsubscribe so gets charged for a service that she is receiving as the provider hasn't been informed, what a miscarriage of justice. I have done this myself and had to pay a month due to my error but simply made sure I unsubscribed after paying for my mistake. Woman is a tool she should have at least contacted them after the first bill. There would have then been 2 possible outcomes (1) They refund her the one month as a goodwill gesture and unsubscribe (2) They take the 1 month and cancel the subscription. Also they wouldn't know whether the email was opened depending on the mailer they use and even if they did couldn't control her possibly opening them at a later date (you can't recall emails once received). The only thing that is odd is that they allow a subscription without a rolling payment option ie DD, Card or Paypal (DD and Paypal are the best option as regular payments can be stopped, with a card you will have to rely on them to stop taking payments)
Without knowing the newsletter hard to say but an online subscription that doesn’t work on a month by month online recurring card payment sounds a bit odd. Likewise, a magazine sending debt collectors after your customers.
I get she’s ignored them and she shouldn’t when she recognises the company name. But they still sound dodgy.
Dear God. She's away with the fairies. Subscribed to something then doesn't want to pay because she hasn't read it.
Very weird that they don't take your credit card like a normal Subscription
They probably did and she cancelled the card.
Pay your bill and then UNSUBSCRIBE👍
No, unsub then pay the bill otherwise you are subject to further payments.
Possibly you may need to make them an offer, as I suspect it's all profit for them and it saves the hassle of going to court.
I mean if they didn’t take payment details when she signed up that’s a them problem, sounds like the company are being sneaky in the hopes people will just pay.
Sounds like it - I wonder if rthey rely on thretening people like this, as a serious publication would set up some kind of recurring payment.