Acer Predator Helios Laptop No power Short Circuit. Is it Fixable?

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  • เผยแพร่เมื่อ 20 พ.ย. 2024

ความคิดเห็น • 130

  • @freelander1794
    @freelander1794 ปีที่แล้ว +31

    Not every repair attempt will be successful. That's why I like these videos. You are honest enough to show the work whether it's successful or not and there is always something to learn. We learn as much from things that don't work as we do from the things that do. Thanks

    • @Look_What_I_Did
      @Look_What_I_Did ปีที่แล้ว

      There is no reason for failed repairs.

    • @masterliu1892
      @masterliu1892 ปีที่แล้ว

      My friend, I fully agree with your viewpoint that people need to constantly learn and improve, gradually accumulate knowledge, and merge into an ocean of knowledge,

    • @masterliu1892
      @masterliu1892 ปีที่แล้ว

      Notebook repair masters come from Xiaobai

  • @damolin77
    @damolin77 ปีที่แล้ว +25

    Great job Alex. If you post everyday we learn no matter if it's a laptop after laptop there is always something to take away.

  • @KyleGP
    @KyleGP ปีที่แล้ว +29

    I've seen a couple of this exact model and this is all they ever do. Keyboard lights up, no video, nothing. I've spent a lot of time working on these boards and never figured out the problem. Reflashed bios etc. I believe the CPU itself dies.

    • @tafadzwamusekiwa659
      @tafadzwamusekiwa659 ปีที่แล้ว +2

      Check first mosfet it's usually shorted

    • @chikeretochukwu1999
      @chikeretochukwu1999 ปีที่แล้ว +2

      Check the resistance to GND on the CPU coil

    • @kaifjeelani1339
      @kaifjeelani1339 ปีที่แล้ว

      I have this exact problem, trying to figure out how to fix it (not a technician). Any tips?

    • @KyleGP
      @KyleGP ปีที่แล้ว

      @@chikeretochukwu1999 I don't believe this isn't an accurate way to diagnose a CPU fault as those lines can often be low impedance when the CPU is off.

    • @KyleGP
      @KyleGP ปีที่แล้ว

      @@tafadzwamusekiwa659 No shorts on the one I had.

  • @rbtgmnstcs
    @rbtgmnstcs ปีที่แล้ว +18

    I want an exact number of how many laptops have turned into waste because of directly soldered CPUs. A socket is a bit more bulky, but present ones can be improved to get slimmer, and then you have a reasonable option to get the laptop fixed.

    • @1.14kWithoutContent
      @1.14kWithoutContent ปีที่แล้ว +6

      Tech companies won't do that cuz then they will lose money. They want you to buy a new laptop instead of a new CPU.

    • @davidlguerr
      @davidlguerr ปีที่แล้ว +2

      Even if you could replace it, they were never cheap.

    • @thecon_quererarbitraryname6286
      @thecon_quererarbitraryname6286 ปีที่แล้ว +2

      @@davidlguerr And intel as the asshole company it is implemented arbitrary CPU restrictions for chipsets like the HM 70 which could easily handle core I processors but wasn't allowed to ... They implemented a 30 minute timer just to piss off people who wanted to upgrade ...

    • @someoneelse1550
      @someoneelse1550 ปีที่แล้ว

      You won't have enough pressure from the cooler to keep a cpu in an LGA laptop socket unless you use a proper retention arm mechanism which is huge. LGA by design has a 10cm by 10cm ish area around the socket where you are not permitted to place any components. pins like old ryzen and such are too thick and long. This is why you only see socketed CPUs and mxm GPUs in very large laptops from say, Alienware.

    • @muhamedabdulkerim5611
      @muhamedabdulkerim5611 5 หลายเดือนก่อน

      Why is it impossible to fix cpu faults?

  • @MrBoyhacker
    @MrBoyhacker ปีที่แล้ว +25

    I had the some issues after having the thermal paste replaced and not powering on. What I found out is that sometimes you need to reset the battery by inserting a metal rod in the small button that is located in the bottom of the laptop. Although in this case it can be a permanent CPU damage situation

    • @BudiAnto7
      @BudiAnto7 ปีที่แล้ว +2

      I have similiar experience. Once you take battery out, you need to locate off/reset swith on the motherboard.

  • @twitch54304
    @twitch54304 ปีที่แล้ว +3

    I guarantee if you posted an asus laptop every day, everyone will still watch because we not only love learning from you but we love the commentary more. You could post everything you work on and we’d watch.

  • @Raptor50aus
    @Raptor50aus ปีที่แล้ว +4

    I have the same Acer Predator 300 with 17 inch display and 2070 super Nvidia. Still working great so far.

    • @shangman4240
      @shangman4240 ปีที่แล้ว

      ??????
      I have 2 eyes and they both working great so far

    • @Rashid-sl4mg
      @Rashid-sl4mg ปีที่แล้ว

      mine had 2060 just like this one and shorted completely. had it for 2 years, went to 2 repair shops both said CPU damage. Lesson learned is buy a cooling pad + better thermal paste application and don't game on high temps. mine bursted at 90+ celcius. GG

    • @sherissewilliams9430
      @sherissewilliams9430 ปีที่แล้ว

      I have the same Predator 300 17inch 2070 super model as well for about 3 years now. I have in the past few months began experiencing issues with the CPU.
      I believe it’s a overheating issue. Haven’t figured out completely why or how to fix.
      While playing games my laptop blue screens and has to be manually reset.
      Laptop works if I have a fan on it and it’s elevated off the table.
      Very unfortunate that CPU failing seems to be a common issue with this model

    • @MKPO-ge6nx
      @MKPO-ge6nx 6 หลายเดือนก่อน

      ​​​@@Rashid-sl4mg 2060 as well though a I haven't gone to a repair shop yet but I feel like this might be the case cuz mune died while using

    • @ismaelsierra3757
      @ismaelsierra3757 5 หลายเดือนก่อน

      @@Rashid-sl4mgwe all gotta Live and learn to find out the hard way 😅😂

  • @bblod4896
    @bblod4896 ปีที่แล้ว

    I trust your judgement on what videos to post. I learn from each one. Thank you.

  • @marklauren15
    @marklauren15 ปีที่แล้ว +4

    Same issue here. Its not BIOS either. The trick is try to push Esc key many times while turning it on. The problem is it will boot but it will hang during OS Windows loading you can even go to BIOS setup. Hope it helps in your troubleshooting.

    • @rafalbuijs5061
      @rafalbuijs5061 ปีที่แล้ว +2

      I had this problem with my old laptop, the problem with that whas the GPU whas death. to fix that you need to go to safe mode disable the dedicated GPU and go bak to normal mode. Then it boot normaly but only without a working dedicated GPU.

  • @triheads
    @triheads ปีที่แล้ว +2

    Welcome back Alex! I was starting to miss your videos :o) - Got my daily fix of learning so thanks for that. Have a super day!

  • @greatdrd
    @greatdrd ปีที่แล้ว +2

    It’s good to have u back 🎉

  • @supersilverhazeroker
    @supersilverhazeroker ปีที่แล้ว +1

    if i would be working on a device that is my device i would be taking shortcuts.. if it was for someone else i would take the utmost care and not take any shortcuts, striving for perfection.

  • @NazimUddin-sp9zp
    @NazimUddin-sp9zp ปีที่แล้ว +1

    The cap (which was bothering you) besides the mosfet has damaged!
    You can change it.

  • @twitch54304
    @twitch54304 ปีที่แล้ว +4

    I can personally say they ship it right away. This is the only place I get my amtech flux so I know I’m not getting a knock off.

    • @Theoldenmage
      @Theoldenmage ปีที่แล้ว +1

      Same here, I've tried numerous "amtech" flux on amazon, None of them clean right, that and they smell awful, its best to get the right stuff from reputable people

  • @UNCLEBGA
    @UNCLEBGA ปีที่แล้ว +1

    I would like to see some of the components you work with next to measuring tape.

  • @CTCTraining1
    @CTCTraining1 ปีที่แล้ว

    I’m interested to know when a mosfet dies what the knock-on damage is likely to be ... I’m guessing some manufacturers design in protection and others don’t. I noted the fuse hadn’t blown.
    One thing about the ‘work smart’ quote ... my old boss used to say “work smarter, not just harder” ... that one extra word makes a big difference.

    • @staples4335
      @staples4335 ปีที่แล้ว

      Mosfet can kill cpu. Which is most likely what happened here.

  • @alejandrocorrea3915
    @alejandrocorrea3915 ปีที่แล้ว +1

    love the content fixed a xbox one s hdmi works great learned from many

  • @Davpana
    @Davpana ปีที่แล้ว +1

    Hi Alex, as i have told you for another type of laptop, but i don't know if the question can apply also in schematics with DR Mos, when a power transistor especially in the cpu supply fails, one can ask himself if it is working in couple or more with other transistors / dr mos, if after a test the short comes back on one of them or more, then one can consider changing all the couple or all the dr mos feeding the CPU... this is resulted to be resolutive in many cases... i have never repaired a dr mos pc, nor i'm a professional, i would like to know your point of view.... bye from Italy... i respect and follow you...

  • @INerd2024
    @INerd2024 11 หลายเดือนก่อน

    Hello, you repaired so many laptops, could you please guide me: what is your opinion about best gaming laptop motherboard? which brand is the most durable components and good design for their motherboards? If you want to mention a gaming laptop brand, which brand and model would be your personal recommendation? All gaming laptops stop working as soon as they receive very little amount of static electricity on the motherboard and short circuits happen almost all the time. which brand you think has the best components and design on the motherboard that can survive shorts?

  • @pe1dnn
    @pe1dnn ปีที่แล้ว +1

    There is a 50% chance of repair if a VRM died. The package has 2 mosfets. one to ground and one to 12 V. They switch alternating to get an average of 1.4 or whatever volts. If the mosfet to ground fails first voltage goes to 0 and no harm is done. If the mosfet to 12 V fails then the CPU gets 12 V and dies and the other mosfet in the package will die too. When you get it for repair, both are gone so you can't tell which one died first. Depending on which mosfet died first the laptop is either fixable or a no-fix. The odds are 50%. If you are lucky only a capacitor shorted, then the odds are very good because they connect to ground.

  • @ArabianSpotter
    @ArabianSpotter ปีที่แล้ว +1

    يا باشا أنا عندي بريداتور 15 بيعمل كده بعد كل مرة أغير فيها المعجون الحراري أو أنظف المراوح ودايما أفصل الشاجن وأضغط باستمرار على زرار الباور لمدة طويلة كذا مرة وبعدها بيشتغل

  • @boromoose
    @boromoose ปีที่แล้ว

    1:08 “We cannot always go by what the customer says.” Trust, but verify. 😊

  • @jyrkiunhola5181
    @jyrkiunhola5181 ปีที่แล้ว

    Have a question for you Alex....The Asus laptops that you fix with the Mos-fet issues, do they hold up? Are there any returns? I´m not underestimating your work in any way but still wonder if they are coming back. I`m thinking if there is some basic faults in the structure of the motherboards?

  • @camarasberta9498
    @camarasberta9498 ปีที่แล้ว

    Hi Alex check under scope left mosfet solder pads, they seem darker

  • @Laptop_repair_zone
    @Laptop_repair_zone ปีที่แล้ว

    great job, love to see you....

  • @taylordudek9772
    @taylordudek9772 ปีที่แล้ว

    post the same thing everyday we will love it regardless
    you should stream on twitch!!

  • @Denise_in_progress
    @Denise_in_progress ปีที่แล้ว +2

    Maybe reading the ohm's on the coils around the cpu

    • @davidlguerr
      @davidlguerr ปีที่แล้ว

      You may not get a conclusive result. You can get 2ohm and CPU is dead, and you can have 2ohm on a working CPU. Unless it is 0ohm you can't be sure the CPU is dead.

  • @tasneemfarrukh67
    @tasneemfarrukh67 ปีที่แล้ว

    Welcome back Golden days❤❤

  • @zub_official
    @zub_official ปีที่แล้ว +1

    i also have a dead helios 300 2021 version.. most helios 300 are having the same issues as mine.. now im left with a expensive paper weight

  • @arigvi101
    @arigvi101 ปีที่แล้ว

    The return of the king!

  • @habbyhouse
    @habbyhouse ปีที่แล้ว

    Do you buy from your own website and than ship the package? Or just walk upto storage room and take it?

  • @leeroberts1192
    @leeroberts1192 ปีที่แล้ว +2

    Why don't the manufacturers have a circuit in place to protect the CPU (and similar for the GPU)?

    • @tafadzwamusekiwa659
      @tafadzwamusekiwa659 ปีที่แล้ว

      Even a fuse after the mosfets lol

    • @josephroberts6027
      @josephroberts6027 ปีที่แล้ว +2

      Because you could then repair your property, and would not be forced to buy another "newer model with more features"

    • @davidlguerr
      @davidlguerr ปีที่แล้ว

      It is not cost effective to add protections everywhere. So manufacturers try to save any cent they can.

  • @drelectronics13
    @drelectronics13 ปีที่แล้ว +1

    Seeing first time he is wearing other t shirt, probably from Canada

  • @clivewright7778
    @clivewright7778 ปีที่แล้ว

    Welcome back Alex

  • @johnnylinks2872
    @johnnylinks2872 ปีที่แล้ว

    You should make a T-Shirt that says "Northridgefix better than factory"

  • @medhatal-moudarres5881
    @medhatal-moudarres5881 ปีที่แล้ว

    Actually a short on vcore dual mosfet That's usually mean a shorted cpu cause the 20v go directly to cpu.

  • @mrpoopy8789
    @mrpoopy8789 ปีที่แล้ว +1

    Definition of a shortcut: The farthest distance between two points

  • @XainonN
    @XainonN ปีที่แล้ว

    I don't know about acer but I had a familiar problem with the fans on a hp laptop. After I took out the battery and pushed the power button for like 10 seconds, it resetet the bios and after that started normally at least.

  • @-Fearless-
    @-Fearless- ปีที่แล้ว

    Changed a different mosfet to the one that was diagnosed as shorted.

  • @RedRaccoon69
    @RedRaccoon69 ปีที่แล้ว +1

    great to see a shop that doesnt create a hiroshima and sends the customer your way instead!.

  • @Packrat1947
    @Packrat1947 ปีที่แล้ว

    Thanks!

  • @SALTINBANK
    @SALTINBANK ปีที่แล้ว

    Helios 300 from 2019 i guess ...
    I have the same and i have dismantle it the same for repasting purpose
    The customer could clean its fan more often it is dirty ...

  • @andreavega8032
    @andreavega8032 9 หลายเดือนก่อน

    What’s a quote for a job like this on this same model ?

  • @Lucas-ck1po
    @Lucas-ck1po ปีที่แล้ว

    I just sent a Predator Helios 300 sent to a tech for some upgrades and repaste ...
    He later message me saying it fried and didn't power back on after reassembly.

  • @Z-add
    @Z-add ปีที่แล้ว

    Which laptop brand is the worse in reliability?

  • @AlperAYKUT
    @AlperAYKUT 9 หลายเดือนก่อน

    Hi After replacing the Acer Predator Helios 300 Laptop LCD Panel, the Charging Light does not come on at all. There is no power to the laptop. At first the blue light came on and then unfortunately it went off. Many people on the Acer Forums experienced this problem after replacing the screen. Most of those who experienced this problem changed the LCD screen without removing the battery. Could this situation have caused a short circuit on the motherboard?

  • @mk-jl3zd
    @mk-jl3zd ปีที่แล้ว

    Thanks

  • @אבירםאוחנה-ו2ל
    @אבירםאוחנה-ו2ל ปีที่แล้ว

    Hey hey alex !! I love asus laptop video !! How liks it to ?!?!

  • @rfr653
    @rfr653 ปีที่แล้ว

    Good job mate 👍

  • @ekspatriat
    @ekspatriat ปีที่แล้ว

    Can someone explain the physics behind chips (and re-balled components) 'jumping' to a seated position when re-soldering?

    • @zeddpilsner4
      @zeddpilsner4 ปีที่แล้ว +2

      surface tension. its the same reason why ants and other small bugs appear to be able to walk on water

  • @bokiboki018
    @bokiboki018 11 หลายเดือนก่อน

    hello, i have a question
    a colleague gave me a laptop acer m52287
    the laptop is not working
    he tried to charge the laptop with a trotinet charger, i think it has a 48 volt charger
    is there any salvage laptop?
    thank you

  • @mihaip90-n4y
    @mihaip90-n4y ปีที่แล้ว

    Nice T shirt!

  • @jamesdemuro5923
    @jamesdemuro5923 ปีที่แล้ว

    Repair shops are so happy for the huge volume of broken asus laptops everywhere 😎

  • @Raptor50aus
    @Raptor50aus ปีที่แล้ว

    There should be the Predator splash screen and sound when turning on

    • @dogosrobi
      @dogosrobi ปีที่แล้ว +3

      Thank you Sherlock

  • @paschalokeke3216
    @paschalokeke3216 ปีที่แล้ว

    Try use external monitor And the display chip may have also been affected...nice fix

  • @amadbagery6250
    @amadbagery6250 7 หลายเดือนก่อน

    Hi I have a laptop the same and the customer has replaced the screen so they didn't take the battery out after that laptop did not turn on I checked it has no 5 or 3 volts and replaced the charging BQ7480 but it is still the same any I idea please let me know

  • @jasoneyes01
    @jasoneyes01 ปีที่แล้ว +1

    My experience observing gaming laptops with demonic names is terrible long term reliability and depreciation.

  • @laptopwala1111
    @laptopwala1111 6 หลายเดือนก่อน

    acer predator helios driver power state failure--nvidia drivers... Any fix for this ??

  • @shamsalfaisal
    @shamsalfaisal ปีที่แล้ว

    Came in for repair.

  • @ferotakis
    @ferotakis ปีที่แล้ว +1

    Poor thing prolly get sick of all that dust and went to heaven

  • @CooLDEaFY4204Me
    @CooLDEaFY4204Me ปีที่แล้ว

    Awesome

  • @colinreece3452
    @colinreece3452 ปีที่แล้ว

    The old saying: Its never the CPU except when it is.

  • @muhamedabdulkerim5611
    @muhamedabdulkerim5611 5 หลายเดือนก่อน

    Why is it impossible to fix cpu faults? Can someone explain ?

  • @Ali78sixx123
    @Ali78sixx123 ปีที่แล้ว

    There goes the Providence's VA Business :) You Don't wanna get Sued again bro. lolz

  • @Wheatley_Darwin
    @Wheatley_Darwin ปีที่แล้ว

    Cpus need to be replaceable damnit... i miss the era of socketed and unlocked hardware

  • @Joe-jd4pn
    @Joe-jd4pn ปีที่แล้ว

    I have one with a dicky shift key.
    Theres no keyboards available to fix it anywhere!

  • @rafalbuijs5061
    @rafalbuijs5061 ปีที่แล้ว

    This one is very interresting for me because I have the same laptop as the customer, The only difference is that my laptop is a newer version of this one. My laptop whas send 8 months ago back to acer with a problem also on the CPU. they replaced the whole motherboard under warranty, but the poblem whas something with the CPU sensors.

  • @suryavanshib
    @suryavanshib ปีที่แล้ว

    Awesome ✌🏻✌🏻✌🏻

  • @Foxx_69
    @Foxx_69 ปีที่แล้ว

    So close!

  • @bestbuildpc
    @bestbuildpc ปีที่แล้ว

    In this case I will remove BIOS battery and I will turn the computer ON and OFF. Conect battery again and it will reset BIOS. If the computer is turning on of course.

  • @Sash_YT
    @Sash_YT ปีที่แล้ว +2

    As @TechRodent wrote, that capacitor does not look good, you need to replace it.

    • @davidlguerr
      @davidlguerr ปีที่แล้ว +1

      As long as it is not shorted it would not prevent the laptop from starting.

  • @adiposerex5150
    @adiposerex5150 ปีที่แล้ว +1

    Acre wants to compete with Asus.

  • @yummy_blueberry
    @yummy_blueberry ปีที่แล้ว

    Love from Pakistan

  • @houssam-the-explorer
    @houssam-the-explorer ปีที่แล้ว

    allahi barek akhi

  • @nagahotoswu8233
    @nagahotoswu8233 ปีที่แล้ว

    Will cleaning ram and replacing cmos battery help? 🤔

  • @jimboymaster
    @jimboymaster 9 หลายเดือนก่อน

    hindi lahat ngagawa salamat bro

  • @sujitsingh7446
    @sujitsingh7446 ปีที่แล้ว

    Do you repair Smartphones ?

  • @DM-cr9cb
    @DM-cr9cb ปีที่แล้ว

    can you do live in youtube?

  • @jyrkiunhola5181
    @jyrkiunhola5181 ปีที่แล้ว

    Sorry, you were working at a Acer laptop at the time but the question remains....?

  • @daaraade5092
    @daaraade5092 ปีที่แล้ว

    The BIOS chip needs to be reloaded for the bot to boot a computer

  • @surajtz
    @surajtz ปีที่แล้ว

    🎉

  • @buda3d2007
    @buda3d2007 ปีที่แล้ว

    Whatever you find on that predators laptop, send it to the police.

  • @koboyunsi1756
    @koboyunsi1756 ปีที่แล้ว

    Try flash eprom ic

  • @kishore.s9643
    @kishore.s9643 ปีที่แล้ว

    I want preadator helious 300
    Heatsink with fan any one have means plz help me frnds thank you

  • @cQc-e2v
    @cQc-e2v ปีที่แล้ว

    Very good job 👏 👍 👌

  • @ksenchy
    @ksenchy ปีที่แล้ว

    Here we have a NOT Asus laptop

  • @MrMojolinux
    @MrMojolinux ปีที่แล้ว +2

    You should try again a couple times before giving up. Could be BIOS or Windows "re establishing" itself?
    Sometimes requires several boot attempts, depending upon the last state it was in when it failed.

    • @RealNovgorod
      @RealNovgorod ปีที่แล้ว +6

      Nah, things like bios reset or memory training would auto-restart when they're done, and anything to do with windows would still show a post screen first. If it turns off without posting, it's a critical hardware error (CPU, GPU, RAM) because the SMC and power delivery is working (charging light, keyboard light, power on sequence). It's very likely that the drMOS failure fried the CPU, so there's no point to troubleshoot more. I'm sure he tried to power it on a few times with the same result.

  • @KrispyBizcut
    @KrispyBizcut ปีที่แล้ว

    It is a damn good thing their are people like you because if everyone was like me... This world would be so focked!!!!

    • @pow9606
      @pow9606 ปีที่แล้ว

      Hurray, Everyone is different. 👋

  • @dnevill
    @dnevill ปีที่แล้ว

    Acer, the most unreliable brand in computing

  • @AssassinSagar
    @AssassinSagar ปีที่แล้ว

    First like and comment ❤❤

  • @mikeanderson1994
    @mikeanderson1994 ปีที่แล้ว

    First

  • @gooorgjooon
    @gooorgjooon ปีที่แล้ว

    The least thing I can say is thanks from the heart for everything you do, it helps a lot. 🌹🌹🫡🫡