What are the CSM Jobs To Be Done?

what are the CSM Jobs To Be Done on an everyday basis? From retention to growth and beyond, CSMs are strategically positioned at the heart of customer success.
Listen to Infinite Renewals Kate Mazzini list the critical tasks and responsibilities a CSM undertakes and why it's a balancing act of core functions and additional challenges. From renewing subscriptions to ensuring product adoption, CSMs play a pivotal role in driving success.
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