Airbnb Hosting Amenities - Which Leave Guests Raving? 🏅🏅🏅
ฝัง
- เผยแพร่เมื่อ 9 มิ.ย. 2024
- What amenities should you include in your listings? 🤔
Which are required by Airbnb? 🧐
In this week's video 🎥, I'll run through all the amenities required by Airbnb. I'll also uncover which additional amenities Airbnb requires of Plus status hosts. In the last part of the video, I'll share which additional amenities leave my raving!!!🤩
If you're looking for a hotel supply company, I use Hospitality Emporium here in Canada. If you are located elsewhere, try searching for: +"vacation rental" +"supplies".
Don't leave on another vacation without hosting guests in your home or let your extra bedroom sit empty for any longer! Join the millions of hosts 🌎on Airbnb earning extra income 💰 from their homes 🏡 .
👉👉Every week I post a few quick tips on my Instagram account! 📸📸 Follow me: @airbnbuncovered ( / airbnbuncovered )
Learn 📚more about me at 👉👉👉 www.airbnbuncovered.com/
I always ask if they drink wine. If so, I ask if they prefer white or red and then I provide them a gift basket upon their arrival with 2 wine glasses, bottle of wine, wine opener, chocolates, and a Thank you card handwritten and addressed to them. It's the tiny details that shows your guests you care. I also created a journal book specifically for the guests to write in and share their adventures. That has been a game changer. I've learned a few things about my city from it.
Great ideas!!!
❤
Love that! It’s the little personal touches that really elevate the guest experience :)
Recently I stayed in an AirBnb and there was a tube of biscuits in the fridge, along with butter and jam. It was enough to get us to the market without our tummy’s growling. Very appreciated!
Oh great idea. Glad you enjoyed your stay.
Not sure about Airbnb standards but if you have a rental vacation home fully licensed you should never ever leave food for guests! That’s 101 rules! Sugar ,coffee,tea…that it’s is okay but not butter ,gem,milk unless are one time use …
I provide small portion pancake mix in the individual pouches and mini syrups. Huge raves from guest
Oh that’s a great idea!
Nice! Are the mini-syrups pricey though? Are you using 1-time little things like Mc Donald's gives , little bottles, or??
I provide John Lewis towels, they’re thick and fluffy. I launder my 100% cotton bedding with Unstoppables so as it smells delicious. I leave Dove soap, shower gel, shampoo, conditioner, cotton towelling bath robes, wi-fi, shower caps, disposable slippers, bottled water, feminine hygiene products and a sweetie/candies jar.
I also offer a huge variety of coffees, teas, premium fruit juices, cooked breakfast to order, I have travel toothpastes for guests in need. I have a variety of phone chargers available too.
Want to know what the most appreciated thing is (after everyone mentions how clean it is)
The sweetie jar!
Oh wow! I think you're out-amenitiesing-me. LOL. I love your list. Nothing perishable either! Perfect. Clean? You got that right! It all starts with clean and then layer on top.
What is a sweetie?
No one ever mentions a shower cap for women :) it is the first thing I look for when I get to a hotel so my hair does not get wet when showering since we don't wash our hair everyday
Ooooo! That's a good one. I'll have to get some and add them. Thanks for the tip.
@@AirbnbUncovered ....dollar tree has 8 for a dollar or Amazon can be really cheap.
Nice! I'll have a look. Thanks again.
This is a great idea
Yes!! I just a girl ask for one the other day! Luckily I had one but I need to pick some more up for sure. Great idea!
Pro tip. Multi charging station. Guest Rave.
Another great one!!
A can confirm this one. It was the one highlighted in my first guest's review.
We bought bedside lamps and alarm clocks with USB ports in them…hosts could also install a couple wall outlets that have built in chargers too to save space in small units.
By far this is one of the best videos I've watched for beginners like myself. Thank you!
Hi Von, thanks so much for the comment! I appreciate the feedback!! Thanks so much!
It all start around 4:36 if you can't wait to hear...
Thank you.
Best comment
Great info on your video, thanks so much! Your replies to the questions were also very helpful! I am switching units that I own from traditional rentals to airbnb.
My pleasure! Happy to help.
Thank you! This was very helpful! Our first guests arrive in a week and you’ve given me some great ideas!
Hi Dawn, thanks for the comment. Glad that my video gave you some great ideas. I like to use Messy Action - just start somewhere, even if it's not perfect! As you get guests, you can tweak and refine what you offer and how you offer it. Glad to help! Thanks,
I could listen to you all day. Your educational twang is very welcoming. Thank you for a very information video!
Thanks for the comment Yasmin! Glad you found the video helpful!
IInvesting in Airbnb properties has been a lucrative venture for me. 🏡💰 It's like having your own mini-hotel empire that generates passive income month after month. By carefully selecting the right locations and providing top-notch hospitality, my Airbnb investments have consistently outperformed traditional real estate. 💼😊. I wasn't financially free until my 40s, and I'm still in my 40s. I've bought my second house, earn on a monthly basis through passive income, and achieved 3 out of 5 goals. Investing was the wise decision I made.
That's great! Although I'm not sure "providing top-notch hospitality" can count as "passive"! But if you're got the systems in place, I could see how that might work for you!
SRT's are about as far as you can get from being a passive money maker.
True!
So far you are the best at this business 👍, I hope I can be half as good as you once I decide to get into it. Thanks 🙏 for the knowledge 👏🥳
Oh thanks for the compliment! Happy hosting!
Thank you. I need to buy a few more of your recommendations before my 1st booking. Very helpful!
Great! How did your first few bookings go?
Great Video , very helpful. I’m definitely gonna add all this amenities to boost more guest to our airbnb.
Thanks!! Did the amenities help ?
You got yourself a new follower. Your content is different and so informative. This will be helpful to me.
Awesome, thank you!
I loved the video!! Very helpful. You are very professional. Thank you!
You are so welcome!
th-cam.com/video/QhGHgGHWrSg/w-d-xo.html Check this channel too
This was such a great video! Very informative.
Thanks. I’m glad you enjoyed it.
Our airbnb is high end so we provide Nespresso machine with enough coffee pods for a week (reg and decaf), tea bags…. I also include a bowl of creamers (small individual ones, all varieties in the fridge). Guests LOVE this.
Hi Kara, thanks for the comment. YES! Great tip on hosting! Thanks. Nespressos and Keurigs are perfect for AirBnb listings. And the bowl of creamers is a nice touch. There's nothing worse than making your morning coffee, opening the fridge and finding no creamer/milk. Do you provide coffee whitener powder? It's a good emergency backup in case someone is vegan. Thanks again!
Good idea on providing a certain amount, my husband and i are getting ready to become hosts and my biggest fear is people taking everything even though they stay 2 days
Excellent video!!! Very detailed. Love it 😊
Thanks Meekayy!
This was a GREAT video. Thanks so much for all the great tips!!!
You are so welcome!
Thank you for another great video! I host in Japan. We have a few units and business has started to pick up again! Yay!
I’m so happy to read that. Things are starting slowly here in toronto, but we still have a lot of restrictions. More is supposed to open up next week 🤞
Nice job! Sounds like you really take care of the people who stay with you!
Yup. Airbnb is all about hospitality.
Excellent tips and you are pleasant and engaging!
Wow, thank you!
Thank you for all your great ideas. 💕
Glad you like them!
This is great information!!! Thank you. This makes me want to start now.
Go for it!
Thanks for this very informative video. I truly appreciate your time and knowledge. ❤
Thanks Lisa!
Thank you so much for your tips and suggestions very valuable information.
Thank you Wanda! Appreciate the feedback!
Really impressed with your thoughtful ideas of hospitality. Taking care of guests goes a long way. I am new to Air BnB but I got five star rating on my first booking. Now the bar is already raised and I was worried about future but your tips will definitely help me sustain the five star rating. The chalking part is about cleaning and laundry redo. Please provide some tips on that.
Thanks for the great information, I'll return in about a month to share my experience with how your advice effects my very first airbnb THANK YOU!!
Thanks! How are you making out?
GREAT TIPS! I ALWAYS LOOK FOR AN IRONING BOARD! THANKS! 🌺
Glad it was helpful!
We’re trying to start airbnb and have an ironing board. You confirmed to me it’s needed.
Great video. Thank you.
Glad you enjoyed it! Thanks for the comment.
You are really an excellent Airbnb host!
Thanks!
More videos, Please. Yours are the best. Thank you. Sheila
Thanks for the vote of approval Sheila! I have more coming!
Thank you Matt. Just stared my Airbnb. Didn’t know much about being a host. I took your advice on adding extra amenities . Currently I have 11 ..5 ⭐️ reviews. Raving about my many amenities . Thank you
You are so welcome! Good luck!
Great video! Even better is 1.75x speed. Thanks for sharing your experience and wisdom!!
Glad you enjoyed it!
Love love the information new subscriber here🙋🏽♀️🙋🏽♀️🙋🏽♀️🙋🏽♀️😍😍😍😍
Welcome!!! Thanks for subscribing! Glad you are finding it useful!
Just watched video going toAirbnb now to get started
Hi Bill, thanks for the comment. Excellent news! You won't regret it! I've spoken to hundreds of hosts who love the hosting life. Drop me a line if you run into trouble with setting up your listing.
Great video and relevant in 2022!
Hi David, thanks for the comment!
Thank you so much for this! I’m a 5 day old host. I’ve included a refreshments tray since watching this n the guests super appreciate it! Thank you!!
You are so welcome!
Very good advice!
Glad it was helpful!
Very helpful thanks a lot !
You're welcome!
Thank you for taking the time to educate the newbies! :)
My pleasure!
Great hacks thanks a bunch man! I'm new to Airbnb hosting so these amenities are very helpful and great to have. Congrats on being a great pro host for your guests!
Happy to help!
Thank you very much from Egypt
You are welcome!
TQ for your sharing air.
You are welcome!
Our beach rental is dog friendly, so we also always leave a small bag of organic peanut butter dog cookies. Guests rave! ❣️
Love it!
Amazing tips definitely using in my airbnb self catering accommodation in South Africa...
Oh wow! Practically the other side of the planet! Glad you’re enjoying the tips
@@AirbnbUncovered thanks again
I would love to stay at your place ❤. You are the most caring host I have ever known. Wow!
Thanks!
Great Video. Only items missing from my Air bnb is hair blower will make sure one is available. Thank u so much
Thanks Vivine! A hair dryer is a great amenity to stock. Have you thought of stocking a curling iron or hair straightener?
Great video!
Glad you enjoyed it
Great tips.
Thanks for watching!
Found this really helpful. Can we see what your polite notice says saying the basket of toiletries is Emergency and for use if items have been forgotten. Great job thank you so much will watch more from you xx
That's great! Good luck in your hosting journey.
I don't have an Air&B. But it is good to know these things even when having a guest.
Great! Glad to give you some good hospitality tips!
Pro Tip-Make up wipes are a must have, it will save stained up wash cloths. Also u can buy black wash cloths for make up use only. It saves money in the long run.
Yep, both are great ideas!
New subscriber😃 I use the small bottles because if I were the one staying In an airbnb I wouldn't want to use used bottles of hygiene products...
Hi Ronnie, thanks for the comment. The small bottles are also an option but are less eco-friendly.
Awesome info! 🙂
Thanks! I’m glad you enjoyed it
Fabulous information. Thank you
You're most welcome! Where do you host?
@@AirbnbUncovered Christchurch NZ
Thank so much for this video. I haven't listed my place yet here in nyc. But I can't wait. To use your advise
Question on airbnb how do you allow booking from 30+ days to and days less then 30.
Set your minimum length of stay to 30 days and then manually change the length of stay for the dates on which you want a shorter stay.
Thank you!
You're welcome!
I cant wait to start my business I have three bedrooms house, am a traveler and have one tenant giving me a hard time treating my home with no respect, so I decided to try Airbnb I’ll update you thank you
Hi Salome, thanks for the comment. That's excellent news! I hope my other videos offer you some tips and tricks on getting set up. If you ever need help setting your price, I am offering another pricing workshop in about a month. Thanks again.
To me there's an 'ick' factor with half-used products, either food or bathroom supplies. As a guest, I simply wouldn't use them, and would feel slightly repulsed. On the other hand, I want to avoid all those little plastic bottles. A bit of a dilemma for us hosts.
I feel ya. I leave them, if the guest doesn't want them they don't have to use them. If the guest wants them, then they're there.
That was the reason for the "thumb down" I gave this video.
I provide shampoo, shower gel, hand soap but I have decided to install a series of contactless dispensers. Guests hare happy and the refill expenses are very low.
Of course only neutral pH products without colors; then I detach the label and attach on the wall so the customer knows what is available and can choose to use it or not.
@@TangoDJRaimondo I like the idea,thank you Raimondo.
...so how do you wash your hands in public bathrooms.....
Thank you. good video.
Glad you liked it!
Thanks
Welcome
Great video! Thank you for the tips! Can you please let us know from which company you get the bathroom amenities? Thank you!
Hi Pepe, thanks for the comment! I use Hospitality Emporium in Canada but if you google +"vacation rentals" +"supplies" you should find something where you are! Thanks.
you are amazing host
Thank you!
perfect secrets , thank you
Thanks! Glad you enjoyed them.
I also have first aid in the pantry. Sewing kit straws and 2 fire extinguisher
Excellent!
Your advice has been a huge help in starting out for us in our properties. We have had excellent reviews and have been going above and beyond. Thank you so much for all of your help very inspiring.
Great to hear! I am glad I can help!
Great video and I love the ideas here. Do you find guests take these baskets home with them or do they tend to leave it for the next guests? How many of each do you get for $75? Sounds great value to me
It’s pretty rare that a guest cleans out the entire basket. Maybe like 1 in 20. If they do it’s not a big deal because the cost to fill it is so cheap.
I’ve been surprised my guests aren’t taking the pocket sized hand sanitizer I leave or using all the Lysol wipes. The masks I provide are popular though. 😷
@@AirbnbUncovered My faith in humanity is slowly being restored reading this
Thank you very much for the information you provided, I have not started this business yet, But I need more advice from you very soon I hope you do not mind. Thank you and Take care.
Best of luck!
Thank you for the video?
You are welcome!
Wow, eye-opening video! I was curious, what is the company you buy bulk amenities from?
It's in the show notes.
Great information! What hotel supply store do you use online? I have 2 Airbnb's, 1 in TX and 1 in MD. Perhaps they deliver all over North America? Thank you!
Hi Beagle, thanks for the comment. The one I use is in Canada - Hospitality Emporium. I also find a lot of supplies at Costco. You might try Sam's in the US, or do a google search for: +"vacation rentals" +"supplies". Thanks again!
good video.
Thanks Reddylion!
We allow dogs and cats in our listing, so additionally we have a small container of doggy food and cat food and a cat litter box. Because some people may be allergic to animals we go the extra length to clean every room and the yard.
You should go the _extra length_ to clean after every guest anyway! Nobody wants a pillow that smells of dog or muddy paw prints even if they do love animals.
Excellent hospitality, taking care of the 4 legged guests as well.
Sparkling clean after every guests is the goal.
@@JulieWallis1963 I don't think that's what the OP meant. Dogs will leave hair etc. that takes a little more effort to see & deal with sometimes.
Did you mean to write go the extra distance and do extra “deep cleaning” after a pet stay??? THAT would make sense to steam clean everything! Cleaning itself is a must and not “extra length”!!
The pet bowls is a good idea for pet-friendly folks to keep in mind but I’d caution against keeping food that might not agree w one’s pet! Some dogs have VERY sensitive tummies!!!
i got kicked off of air bnb for life for leaving bottles of water, capri suns, individual packed oatmeal and pancake syrup and eggs behind in my HOME instead of throwing it all away for a one night guest. i was told that i had misrepresented the listing online because it wasn't supposed to look like anyone had been there before the guest. they took over $1000 out of my account and also never paid me any of my host refferal fees. so im suprised to hear this from such a top tear air bnb expert
So sorry that this happened to you. It is not the norm.
Great Video as always. Just wanted to know if there a rule of thumb to determine the price per night , most hosts follow what the market is charging , how do you determine pricing ?
Great question! I price out my competition and price accordingly. If you want to know the nuts and bolts of it - I'm offering my $47 pricing workshop starting November 6-11, 2022. If you'd like to join, you can register at www.wealthySTRhost.com
Excellent review - thank you for sharing your experience. Regarding your purchase of hotel supplies, how are you buying these, on an item by item basis? If so, that's a large outlay. Is one able to purchase a basket of the items you reviewed?
Check the video description - it tells you where I buy things in bulk.
Looks to me like a huge basket of stuff that guests will take with them.
Hi Jake! Thanks for your comment. Some guests may indeed be inclined to take all of the toiletry items with them. A polite note, reminding them that you are not a hotel could go a long way to moderating their perception of the items. Naturally, you need to tailor the contents of the food items to your price point. Thanks again!
Helpful information. Thank you! PS: Amenities is misspelled at 1:12. :-)
Oh no! Thanks for letting me know.
We too are super hosts. We bnb our 1975 airstream camper. We have most of what you have mentioned. Aside from a first aid kit, I have a box of assorted bandaids, and a bottle of peroxide with a spray nozzle. Also a container of Qtips. The 30 somethings that visit, all comment on they love playing with the cassette player. Most of the assorted cassette came from the free table at the recycle center. #airstreambythestream in ny.
Cool! That sounds like a unique stay! I bet you are in one of the new Airbnb Categories.
Am thinking about hosting my own
Thanks Salome! See my comment above.
I would say Wooooow
Me too!
Love this video but I have to say if I opened a fridge to a leftover half used jar of mayo I would be grossed out
Yes, a jar of mayo is not a good idea. Who knows what spoon went into that jar... But a squeeze bottle of mayo is an option.
Just wondering your thoughts on a sofa bed.Should it be made up when you know an extra guest will be using or do you leave it as a lounge and the linen etc laid out?
I usually ask the guest if they would like it opened up. If they don't, then I let them know where the pillows, blankets, etc. are.
In my Airbnb apartment in London guests were stealing: shower gel, toilet rolls, hand wash, kitchen napkins etc ….. it’s crazy out there. After sometime I started locking all my supplies in a storage room.
Sorry to hear that! Some guests treat places like they are hotels!
There is where the dispenser comes in.hand sanitizers liquid soaps ect..
@@patriciamason6707 I use hand wash 🧴 dispenser & I get your point thanks. Things go missing, fresh towels get stolen, kitchen napkins, new frying pans go missing, Nescafé coffee in satchet gets stolen …..and some of these guests still complain about ANYTHING, you would think one is the big daddy government. Utility Bills have gone up …especially electricity but no one cares about the owner of the apartment, Airbnb listens to and support the guests more than the host.
It’s not all about the guest…..the Host is a human being too.
I have increased my nightly rate to cushion against these shortcomings. It’s either you want a place to stay for the night or you leave it.
Yep. And you want to attract the best guests who don't steal things.
I totally agree! Great video, thank you! I also put Belvita breakfast biscuits and ramen noodle cups on my snack tray, and a few frozen breakfast sandwiches in their mini fridge/freezer. My guests love them! Everyone appreciates having snacks available. Especially if they haven't been to the grocery store yet and just need a few calories to hold them over.
And since we're pet friendly, I also keep a welcome treat on hand for the pups!
Ooh that's a fantastic idea!! Always good to keep the pets happy. People go crazy for anything involving their dogs.
Oh wow! Those are great ideas. I love how they're all non-perishable, so they won't go bad or result in food waste.
In advance of a guest's arrival do you ask them for any specific dietary or lifestyle items that could be included in the property? That's really a bespoke offering (in addition to what you are already supplying). Plus, I like to know what is going on in the vicinity during my stay. These could be cultural events, terrific dining venues, retail shops selling quality crafted items, museums, walking group information etc. Often these suggestions can be listed with an online link.
I also note the reason for their visit. And address a birthday boy or congratulate a wedding
Excellent!
Where do you keep the extra snacks. Do you bring them in each time the unit is cleaned or do you leave them somewhere in the property?? Also, can you provide a link to the hotel supply website you utilize?
Hi Vern, I keep them in a locked cupboard or closet for my cleaners to access. If you look at the notes on the video, you'll see "If you're looking for a hotel supply company, I use Hospitality Emporium here in Canada. If you are located elsewhere, try searching for: +"vacation rental" +"supplies"."
A lot of the snacks and shampoo, etc I get from Costco here in Canada
Wow nice you definitely got me on the way to set up for success.
I have my home, in it I have a complete empty room nothing in it, that I would like to get it set up for Airbnb. The reason I have not started is because the closet floor is bear due to waiting for renovation and I wonder if I could just get some basic items to just start and rent it as is until I get it fixed? Should I?
Yes, go ahead and rent it. You may try putting a floor rug or one of those liners they sell for shelves. or for under the sink.
Hi Wanda, thanks for the comment. I agree with Maria - just get started! An area rug will solve the bare floor issue. I like to call it Messy Action - just get started, get moving, even if everything isn't perfect. You can always tweak, refine and perfect as time goes on. Hope that helps, thanks!
Hi Maria, thanks for the comment and reply to Wanda. Those were some great ideas for her to just get started! Thanks.
Great Video! Where do you order your supplies from?
It's in the description - "If you're looking for a hotel supply company, I use Hospitality Emporium here in Canada. If you are located elsewhere, try searching for: +"vacation rental" +"supplies".
Airbnb a brilliant business after a 4 year experience
Great!
All good welcomed items but I really think this applies to the very premium listings.
It can definitely depend on your price point. But it doesn't take much to leave bottles of shampoo, conditioner and bodywash in the bathroom. Also a little basket with items that guests might have forgot.
@@AirbnbUncovered Toiletries (+fem hygiene), absolutely! For our circumstance I find leaving a premium toilet paper tends sets the tone for quality. I would like to leave more dry food/snacks for guests but can't justify the cost...yet! That said we have "lost" our adaptor plugs and charger cables already...perhaps there is a fixed dock solution.
If you have an Airbnb, and you’d like to put an arcade cabinet in it to attract guests, I do a very nice build for Umbrella Arcades. Its a modern, wall-mounted unit with most of gaming history pre-installed. The cabinets are handmade in PA.
How much?
@@lyricey you can view details using the link in my “about” section by clicking on my picture.
Interesting idea!
What's an arcade cabinet?
Already do this, but it is hard to restock since it is our vacation home and live 4 .5 hours away... not listed as a plus home. Can't do the wine or fresh items. I count on my housekeeper to pick up items, but to restock small items but she has a very busy schedule.
Yup, that can be hard when you are at a distance.
New Subscriber
Thanks and welcome!!
Can you make a video about maids closet setup? Any recommendations?
Sorry, I'm all thumbs when it comes to setting up closet organizers!
As a host would you recommend providing laundry? We are just thinking of having them for cleaning staff to use as we have heard guest abusing the machines. We are creating just a small studio suite. Cheers
Hi Jasper, good question. It kind of depends on how long their stays are. People staying one or two nights might not want/need laundry. People staying longer might want it. Most guests don't abuse the laundry facilities... but there is always that 1 in 100 who decides to do 6 loads of laundry on a 1 night stay!
This all makes sense but all depends on what you're charging. In many areas you can't charge more than $60 for a night. Doesn't make sense to supply $8 with toiletries used and another $10 in snacks. That basket of treats is probably $15 in cost.
If you watch the whole video, you'll learn that (a) the basket of treats is $5 and (b) the basket of toiletries is not a freebie basket and that the per guests cost is actually quite low.