As a Doordash driver this hits hard, gig workers take all the risk while app companies keep lowering base pay and steal tips. My Korean bros be safe no delivery is worth your life.
@@MessiestFort I'd never order food to be delivered to me. However, I would order food for people I didn't like and be rude to said drivers... 🤫 Then, I would leave a $0.35 tip.😈
As someone in the gig economy as a freelance content writer and translator, it's tough out here. Many companies are profiting more than ever while their workers receive less and less with every passing year. It's a tragedy, and corporate greed is the core issue behind everything. Thanks for this interesting documentary.
THAT is a myth. Most of these companies are bleeding cash, fighting to be the one or two eventual survivor. Many of these companies are structured like e-startups, burning through the multiple rounds of funding they raise, hoping to survive to become the eventual winner. Once that happens, they will promote stricter regulations to "protect the customers from all these fly-by-night operators", aka their newer competitors. If you think it is tough now, wait till the competition thins out and there is only one or two survivor in each sector. THEN the squeeze will come in. These gig jobs are never long term. They're all temporary, until you find something more stable. Anybody who thinks they can rely on these jobs long term need to have their head examined. And yes, I was in this about 2 years back. Even when I was doing it, I looked at how much they are taking in, how much they pay out, the overheads they must have, and it was obvious to me that it wasn't a profitable business.
I'm glad there are documentaries like this with English subtitles that show the dark aspects of Korean society. It's important for people to know there's issues like this in Korea, just like there are issues in any other country.
Dark? It's life. A hundred yrs ago they'd be working in the fields. Ask their grandparents. I'm in the Caribbean and we'd jump at the opportunity if available. You must be in a rich European (including America, Canada, N.Zealand and AUS) Count your blessings.
@@mutiny_on_the_bounty Why are you trying so hard to get attention even if it's a negative one? Is your life that depressing? 😂 Crying for attention from strangers. Yiikes
@@mutiny_on_the_bounty were are you from??????!!! Out of space some kind of "Perfect World??!!" OR "Jealousy place "!!?? Piece of Advice: move your ass,n get some fresh air "Get A Life (Real) "!!!!!
Cancelling deliveries should be forbidden. If you have ordered a meal and paid, accept it on your own risk, you are waiting in the comfort of your home, while the deliverer risk their life. That is not kind and respectful. If you really need to cancel, offer the meal to another one who can collect it and the deliverer can get his income. Be kind to them!
It's about cut throat business models of IT industry company. You ever worked in service related industry to know the situation well. Please note that those company always knows that one person leaving = 30 persons joining the platform. That kind of availability there. Why you need to risk your life for this job? Health is more important then any job if it's offered million times higher then normal.
As a customer, I would not expect someone to deliver food in such a short period of time in a large city. Therefore, I wouldn't cancel an order after 15 minutes. If I did cancel it. I'd still pay for the meal. At least one person's livelihood is involved in your cancelation.
Im an online based resto owner, had talked alot with food delivery courier, and most of them become my friend. I knew how they strugle on every food they deliver, just to make your food deliver in time and stay warm. A simple "Thankyou" or "5 star rating" from customer can brighten their exhausting day. If you feel unhappy with their service, just think about the career they took, their kid who waiting them back home, a family they need to feed, so at least treat them as a human.
@@dannnsss8034,😂 that's because we don't normally have to tip because people are paid well and these guys aren't so...I suppose it's Australian to at least share😂. These people are treated as " private contractors " not employee's so it is US rules. It seems only reasonable given our politicians do everything the USA tells us to do anyway.
I think it’s great that K-Doc has done this documentary, identifying the heartbreaking reality of what these delivery drivers are dealing with, and the sacrifices they make! I do hope that everyone will see this doco and think twice before cancelling their orders and also be thankful and appreciate the work they do. 🙏🏽🙏🏽🙏🏽
I’m Vietnamese and working in Korea. I have massive respect for people who do deliveries. One time I ordered the game The las of Us ( physical copy ) and the delivery person miss read my address and leave the package 📦 at the wrong house base on the picture he sent me. However, i didn’t make any complaint because i know he’s probably busy with trying to deliver many other packages ( my friend used to do the delivery job back and Vietnam so i know how it is ) and the game isn’t that expensive anyway, so i let it go. A day later, the owner of the house came up to me and hand over the disk himself 😅
My uber drivers been complaining a lot lately how they carry all the risks but no benefits at all provided by the company. And I was told 8 out of 10 don't tip.....
lol, if its part of the chaebol, the government isn't going to do anything. It will take the dissolution of the chaebols before they would act and if that does happen, the country would might as well follow suit and crumble.
Which country are you living in presently? South korea can be tough? I was just curious to know. Will be waiting for your reply. Thank you for your time.
I agree, please have a heart for those in delivery services. Don't cancelled on whim. They are risking their life and putting much effort to live everyday and they have family to feed.
This is why I do not use delivery services of this type. When I need something that can only be bought through delivery, I will work with companies where workers have a direct contract and have health insurance. There are no perfect options, but as consumers we can make choices that will not foment this uncompassionate and meaningless system.
I am working in the UK as a delivery driver. They gradually squeezing delivery drivers. They also introduced tip app, so they could find out how much tips people get. Luckily some people still give cash tips. I don't know what we can do. Those corporations are very big, it's impossible to win with them. They also testing driverless delivery vehicles, so soon they won't need drivers at all. I think they squeezing us gradually to make us quit jobs,so they could approach the government and say: 'Look- we don't have workers, let us to use driverless delivery vehicles' .
In Indonesia, we have same for delivery service but in one apps from taxi/motorbike online called Gojek and Grab. When we order food and still in process and then deliver to destination, customer can't cancelled. "Cancel order" button will off by apps untill finish the mission of deliver. Between driver and customer can give the rating to each other.
Hidup d Korsel lebih keras kawan. Klo gak ganteng/cantik susah dpt pekerjaan, itu knp bnyk memilih oplas d sana. TKI kita berbondong2 k sana krn tau kerja keras mrka bsa menghasilkan tabungan besar yg bsa dbawa utk buka usaha d kampung halaman, tp orang korea asli tidak seberuntung itu. Makanya tingkat bundir d sana tinggi.
@@tempa2548contact the driver, ask the problem. If he is uncontactable, we can complain through call center and ask them to cancel. But i never experience such late delivery, not even once.
People just cancelled their order because its over 15 mins while the delivery workers rushing to their death to sent that damn topokki! This why my brother's brother in law quit being Korean and stay in our country permanently. They being to judgement, neglected and too perfectionist he say. Now he open a cafe in Malaysia and become so polite to his delivery employee. I dont get what he mean until I saw this...Ah I get it now.
The pay is really incredibly low but I am sure the platforms charge insane rates to customers and keep it. We stopped ordering delivery and ordering directly with the restaurants - why - we found that the ordering apps charge $1-$2 more per item and after the fees, it could be 10-20$ more than just picking it up. Next time you order from yelp, check their prices when ordering vs the restaurant - it's shocking.
@@r6h255 in London as food delivery driver you make almost the same amount of money as McDonalds employee but you have to pay for maintanece of your bike, fuel/chargin battery + other incoviniencies. It's not worth it. Especially than very often you have periods during the day where ther is no deliveries so you end up working more hours. 100k is a total bs probably sponsored videos/articles by companies like Uber or Deliveroo.
@@wdmeister I'm talking about Korea, and there were plenty of posts from delivery driver forum. It was not majority but there were some making that amount. And most people were making around $3000~$5000 monthly
Hope everyone watching this will be more understanding if their food is late. Your impatience could make someone get hurt as they rush to deliver your pizza
@@potatotielif you're delivering food, there are only certain times that people are ordering food. You have to rush and finish your order so that you can take another while still inside that peak period/window. Because after that, the orders just drop off a cliff. I mean, how many people order lunch at 3 or 4pm?
I was working on food panda months ago thank god im working from home now, had a accident too back then its not a joke and this guys needs to be paid more
Not only they get very low pay but the review from the customers are harsh too. If I order something when I’m just chilling at home I wouldn’t bother if delivery comes late as long as I get my food. I give myself half an hour for food delivery when I’m at work. Most of the time if the food taste great I forget about late delivery lol
My country is still a developing one but this is exactly the path we're heading for. Thank you Korea for showing us our future, no it's not going to change anything.
Now imagine being a delivery driver in California, where there are rolling blackouts every time the weather is over 90F (32C), organized gangs do break ins and robberies, no healthcare and sky-high cost of living. If I had to make a living as a delivery driver, I’d take South Korea any day of the week
Cos people are voting for vile humans that just talk nice and nothing to show for. Look at the USA how many Democrats have been vot d in and completely destroyed the states that are in charge, those states have turned into 3rd world shit holes
I always tip these people more. I'm not rich, I was like them at one point. I was just lucky and managed to get out and have a more comfortable life now. 🤗
I've always thought of it as if i can't tip I can't afford to order (or dine out). Tip should be part of the bill and I always try to tip well. I used to be a waitress and its tough work and my ex was a pizza delivery person, the car was provided by him so insurance and gas were not added into his pay; he relied on tips for that.
They are so precious and hard workers. They deserve tips in order to compensate their expenses. My friends went to Korea recently and stayed at a hotel. When the found out how much they got paid for each delivery, they gave them 20.00 dollars tip. They were four friends. Each gave 5.00 dollars. Even in restaurants they still tipped them regardless of the restaurant rules. I believe with all my heart that the Lord will do justice in this world shortly. May God bless them and cover them with protection🙏🏻🙏🏻.
No tips, sorry I am American but lived in Asia since 2008. Tips are an insult. It's against the culture ethics. A law is going into place now to hann any tips in any service next year.
Im now earning a decent salary from an office job. But before I got here, I did food delivery via DoorDash for a good amount of time during my late 20s. It was hard work and the pay was not enough. But it helped me build my character and develop perseverance. I want to give credit to all the people doing delivery work. Its not the dream job. They pay is not good. Its hard and extremely exhausting. But its an honest living and it teaches you grit. At least you are doing what you need to do in order to survive. Atleast you are working your butt off. Ya’ll deserve credit even though the previous generation doesn’t want to acknowledge it.
Same here, I got laid off during Covid and was doing doordash until I could find a job. Finally I found a great corporate job with a lot of patience and effort. Don’t ever give up, and always look forward.
Not trying to be a dick but I'd rather starve than do any of those jobs... buzzing around like a bluebottle fly for nothing...I left the matric 5 yrs ago got my security licence and only work nights on my own guarding corporate sites with my feet up
The scale of young Koreans engaging in this work is staggering. It makes me wonder the statistics found in other countries, especially in the US. What else don't we know?
If he was his own small delivery business, the government would have reimburse him for the fuel since this is an expense that's necessary for the business to makes money. The app at the top who employs them should help them with that either with education, connecting them with an accountant and even offer their own service.
How in the fuck is it legal that the drivers have to pay for the fuel they use to work?! Not to mention the wear on the car... Basically they pay to work?! Wtf 😡🤬😠👿 Edit: What also makes me furious is the workers are not recognized as laborers and therefor not protected by law, while the platform companies enjoy all the benefits! How, how can all this be legal and allowed?! 😭😲
Wait a moment... did he just said that he has to pay for the Gas? what twisted world is this ? If Korean Government respects Korean citizens, they should regulate this mess and protect the workers from such inhumane practices! is this how South Korea became a big economy? by abusing basic human rights? how disappointing.
@@potatotiel a proper union would prevent this by showing solidarity. without a solidified union they would have no deliveries and their business would be ground to a halt. wake the fuck up!
The more people are desperate and willing to do these kinds of jobs the worse their conditions become for them. It should be widespread boycotted. You have horrible working conditions for laughable pay, have to cover all expenses yourself, no securities for steady pay, no cover when ill and all risk of damage.
Just found out that full time UPS drivers in the US will soon be making average 170K USD including benefits per year. I have been to S Korea many times, although it is cheaper to live than the US, it's not that much cheaper. For that driver to be making only $35 on that after gas expense is extremely low for a developed country.
170K that's average for full time and including benefits. They all got a raise recently due to union. Not sure where you're from but that's the US. @@Frederick-765
@@Frederick-765 To become a driver, you have to survive at least a year working in their warehouse... And let me tell you, most people dont last a few weeks working their warehouses. Though I do think 170k US sounds a little high for UPS driver, but I don't have any data to back that up.
I feel so bad for these people. I can`t imagine the stress they go through. I thought 4 stars was a good score, but they can lose their job with that score. These people are being taken advantage of. I hope things will get better.
People vote against their best interests, put in right wing shills beholden to corps and act as their surrogates in the government. Vote those political opportunists out and put in people who actually care about the poor / working poor and middle class and you will see real change.
Hello K-Doc, the caption you are displaying in your video is very small and white in colour which makes it very difficult to read. Why don't you make it bigger?
As a Courier in Berlin, i can say it is completely different here. I can make 20-25€ per hour on a good day, people are nice and tip well, our conntracts are great and flexible, and as a side gig next to uni you pay close to nothing in taxes. Wish Korean drivers could experience their job the same way :(
Here in the philippines its around $1 per order and plus you need to pay for the gas and maintenance gladly quit and found a work from home job on wellcare.
This is close to my heart. Out of a sudden...im automatically shedding tears now. $3 per job, 15mins to complete, pressure to maintain high rating, not confirm everyday get job, absorbing cancellation and accident fees, need to keep staying on mobile, earn less then 1.7k etc etc etc. K-Doc, you are my #1 channel in TH-cam of all time. Please keep it up.
I know that it's not mandatory in the country I live in to give tips, but I always give tip to the food riders and to the people who delivers my package. The convenience that they provide I appreciate it
I was in Seoul a few weeks ago for about a month, I saw people doing delivery driving dangerously but had no idea that it was a big problem among them. But I still think, the same happens here in Latinamerica with food delivery people in worse conditions and insecurity in the streets. I would rather choose seoul to live I guess.
Delivering is a hard work and most of the delivery persons are young men. They risk their lives and health doing the job. It is so sad that young men could not have a hopeful and happy life.
Agree they need insurance, need higher pay, also for the gas and maintenance i also worked before as a delivery service rider, i mean u dont have a boss and all but its not a joke
I always respect those who do this hard work delivering , they need use they own vehicle however the fuel is so expensive , curious if its possible for raise the delivery fee and so raise they comission cause they really reserve, all our respects .
I lived in a middle city in China, every week on my way to the office or back home, usually I can see one or two traffic accident of the dilivery motorbike drivers
Gig work like this is especially hard in Korea. Delivery and uber gig work is rarely profitable unless you are willing to kill yourself. In some places it only works as a side hustle.
Koreans are the best film makers. This is just one example of great cinema, and it's just a documentary. I went to Korea, started watching Korean movies and was blown away at how good some of them were....
Humanity is suffering from a form of Stockholm syndrome caused by money, a competition based society can not last forever, the unending race for profits and the consistent fight to use less resources to do the same tasks leaves only one conclusion to be made, cooperation beats competition every time.
Could someone, perhaps Koreans who are watching this, provide an explanation for what's happening here? Are these individuals well-educated and unable to secure other employment opportunities? Or do they simply opt to work independently, on their own schedules, avoiding the constraints of a traditional 9-to-5 job? Is it genuinely challenging for young people in Korea to find jobs these days? Thank you!
Competition for "good" jobs in Korea is severe. People with Masters degrees often need to do part-time and menial jobs to survive. It's even more complicated for students. When I was in Seoul some of my Korean course mates were doing 2 different part-time jobs in the same day (one before class, different one after class) it made me feel so privileged to have my education paid for
And today it's different. It will be different tomorrow. Same thing the day after that. The day after that? Guess what. "Current exchange rate" = when you wrote that comment. Not when this vid was filmed.
Hm...In Europe or US people doing deliveries are relying on tips (usually 10% of the order value)... and and the end of the day salary + "healthily" tips means a hard but lucrative casual job. I presume in Korea is the same otherwise nobody would be stupid enough to work hard at night for minimum wage and spend half of that amount for gas and car maintenance.
A delivery driver stresses when they have to get gas and food in the same day. When DD started in the area the base pay was $3 per order. Then it drop to $2.25. Now it's $2.00 They are running the company into the ground 25 cent at a time. I think it's time to give something else a try.
hat's pretty rough. .85 per delivery. Over in the usa, theres a company called lasership and they get paid 2.50 per box and they're one of the worst possible delivery companies out there.
20 years ago, we never had this kind of job to earn a living. Now everyone is doing it who needs money or doesn't have a job. I actually find this a blessing that anyone can make money by simply owning a bike or a scooter. What shocks me most is people turning this into a career and only source of income. Even dying in this job.
While this looks surprising, it's the same if you work in sales or customer service everywhere in the world. (even if you sit in an office) You get reviewed by QA or customer directly after calls.
People use such services when they are drunk and can't drive their cars themselves. Knowing how common are voluntary-compulsory afterwork boozes with bosses in Korea, nothing surprising.
The pay is so incredibly low. Only getting about 1 dollar for a package not considering the wear and tear on your car, the fuel costs. It is ridiculous. The fact that he only earned 60 dollars for that much work, it means he basically has to do this every single day of the week to earn a livable wage. I hope all this people can eventually get a job that pays them enough to live a comfortable life. It is sad that an economy is promoting these practices because we as customers can't wait a single day for something. Companies know they can hire instant workers and never having to offer them a contract or insurance. The constant anxiety to worry about if you will have work tomorrow... It makes me sad for these people. The only one benefitting from temporary workers and discarding their rights is the big companies.
Very interesting documentary on the impact of technology on ordinary people's lives. Similar arguments for low paid garment workers...if people stopped buying / using these services the workers would lose their job. Wait until AI really starts to bite and then the middle classes will understand the plight of contract gig workers around the globe.
Gig workers should be considered employees and receive employment benefits. Otherwise the worker takes all the risks and the company has nothing to do if the worker gets into an accident etc.
The government needs to step in and do its job, and introduce regulations to ensure fair wages, safe conditions, and proper contracts. This is obscene.
I hate driving anywhere near these delivery guys … run red lights. Crazy u turns … no signals … Honking if ur too slow … going on sidewalks. Parking anywhere. But they work hard and respect their hustle. They work in rain, snow, summer heat, midnight rain … they’re there. They deserve better protection… more benefits. 3,000₩ = $2.10 😢 I heard it’s better pay than taxi drivers. 10 years ago many young men drove taxi. Now they deliver food. Taxi drivers are all old now. And the price of taxi fares is going up so less people ride taxi … but the amount of food people order in Korea is crazy high. The struggle is real fellas. Work smarter not harder. Have an end goal and get out … Don’t waste money on frivolous things. Be safe and happy! Onward! ❤
My payment is too low and I have been in a lot of financial issues but still my job is safe , I'm not risking my life . Feeling bad for these delivery man
As a Doordash driver this hits hard, gig workers take all the risk while app companies keep lowering base pay and steal tips. My Korean bros be safe no delivery is worth your life.
Keep off your phone and get my food.
@@mutiny_on_the_bountythat’s how you get a driver to spit in your food
@@MessiestFort
I'd never order food to be delivered to me. However, I would order food for people I didn't like and be rude to said drivers... 🤫
Then, I would leave a $0.35 tip.😈
@@mutiny_on_the_bountyyou're an diabolical person... teach me your ways master
@@dekyne3227
1. Keep your -enemies- "frienemy" close. 😈
To the one who cancelled the food, hope your day always getting worse and worse. You will never be superior by doing it.
I know that crushed my soul through the screen.
bruh wtf is this comment lol
its possible the person had to go somewhere maybe and thats why cancelled? Who knows
@@AbirMojumderHe took someone’s time. He should take responsibility and just pay for the order.
As someone in the gig economy as a freelance content writer and translator, it's tough out here. Many companies are profiting more than ever while their workers receive less and less with every passing year. It's a tragedy, and corporate greed is the core issue behind everything. Thanks for this interesting documentary.
THAT is a myth. Most of these companies are bleeding cash, fighting to be the one or two eventual survivor. Many of these companies are structured like e-startups, burning through the multiple rounds of funding they raise, hoping to survive to become the eventual winner. Once that happens, they will promote stricter regulations to "protect the customers from all these fly-by-night operators", aka their newer competitors. If you think it is tough now, wait till the competition thins out and there is only one or two survivor in each sector. THEN the squeeze will come in. These gig jobs are never long term. They're all temporary, until you find something more stable. Anybody who thinks they can rely on these jobs long term need to have their head examined. And yes, I was in this about 2 years back. Even when I was doing it, I looked at how much they are taking in, how much they pay out, the overheads they must have, and it was obvious to me that it wasn't a profitable business.
then leave if you think you can do better or get investor of your type to start a new company
What's true is most of the gig fuelled businesses run in losses, not profit. No one wins.
@@CountingStars333 The consumer wins
I'm glad there are documentaries like this with English subtitles that show the dark aspects of Korean society. It's important for people to know there's issues like this in Korea, just like there are issues in any other country.
Korea? Never heard of it.
Is close to the nation of Samsung?
Dark? It's life. A hundred yrs ago they'd be working in the fields. Ask their grandparents. I'm in the Caribbean and we'd jump at the opportunity if available. You must be in a rich European (including America, Canada, N.Zealand and AUS) Count your blessings.
@@mutiny_on_the_bounty hilarious..
@@mutiny_on_the_bounty Why are you trying so hard to get attention even if it's a negative one? Is your life that depressing? 😂 Crying for attention from strangers. Yiikes
@@mutiny_on_the_bounty were are you from??????!!!
Out of space some kind of "Perfect World??!!" OR "Jealousy place "!!??
Piece of Advice: move your ass,n get some fresh air
"Get A Life (Real) "!!!!!
Cancelling deliveries should be forbidden. If you have ordered a meal and paid, accept it on your own risk, you are waiting in the comfort of your home, while the deliverer risk their life. That is not kind and respectful.
If you really need to cancel, offer the meal to another one who can collect it and the deliverer can get his income. Be kind to them!
It's about cut throat business models of IT industry company. You ever worked in service related industry to know the situation well. Please note that those company always knows that one person leaving = 30 persons joining the platform. That kind of availability there. Why you need to risk your life for this job? Health is more important then any job if it's offered million times higher then normal.
As a customer, I would not expect someone to deliver food in such a short period of time in a large city. Therefore, I wouldn't cancel an order after 15 minutes. If I did cancel it. I'd still pay for the meal. At least one person's livelihood is involved in your cancelation.
This is a global phenomenon. Every industry with a low barrier to entry will be like this.
Im an online based resto owner, had talked alot with food delivery courier, and most of them become my friend. I knew how they strugle on every food they deliver, just to make your food deliver in time and stay warm. A simple "Thankyou" or "5 star rating" from customer can brighten their exhausting day. If you feel unhappy with their service, just think about the career they took, their kid who waiting them back home, a family they need to feed, so at least treat them as a human.
In Sydney, these delivery drivers sometimes eat a bit of your food...
This only applies to South Korean and other Asian countries. Never the case in the U.S.
@@dannnsss8034,😂 that's because we don't normally have to tip because people are paid well and these guys aren't so...I suppose it's Australian to at least share😂. These people are treated as " private contractors " not employee's so it is US rules. It seems only reasonable given our politicians do everything the USA tells us to do anyway.
@@dannnsss8034 in many case, it happened as well, some are bad, but most of them are good guy.
it isnt on the customer to make sure the employees are happy dude 🤦♂
I think it’s great that K-Doc has done this documentary, identifying the heartbreaking reality of what these delivery drivers are dealing with, and the sacrifices they make! I do hope that everyone will see this doco and think twice before cancelling their orders and also be thankful and appreciate the work they do. 🙏🏽🙏🏽🙏🏽
I’m Vietnamese and working in Korea. I have massive respect for people who do deliveries. One time I ordered the game The las of Us ( physical copy ) and the delivery person miss read my address and leave the package 📦 at the wrong house base on the picture he sent me. However, i didn’t make any complaint because i know he’s probably busy with trying to deliver many other packages ( my friend used to do the delivery job back and Vietnam so i know how it is ) and the game isn’t that expensive anyway, so i let it go. A day later, the owner of the house came up to me and hand over the disk himself 😅
Good for you.
Unfortunately, the likelihood of that happening in the U.S. is very low to none.
@@SV-kr9fu people are not kind over there? : (
@@Hoang-88: Americans tend to be selfish, but there are some kind ones as well.
@@SV-kr9fu Are you the kind one? 😏
@@Hoang-88 : I think that I used to be, but not so much anymore. I have lived here for too long and have adapted into the American ways.
Wtf 85 cents per delivery... thats insane...
My uber drivers been complaining a lot lately how they carry all the risks but no benefits at all provided by the company. And I was told 8 out of 10 don't tip.....
I work as an uber motorcycle rider in brazil and nobody tips, I average $4 an hour. uber takes 20% to 40% of the rate that the passenger pays...
Then stop working for an employer that doesn't recognize you as an employee and provides no benefits. Beggars can't be choosers
This is legalized slavery. I thought working at Amazon fulfillment was bad enough. This is worse. Government needs to heavily regulate this.
lmfao same shit as uber eat doordash and instacart wat the big deal
nah, it's normal there
@@potatotielAmazon is such an evil company
lol, if its part of the chaebol, the government isn't going to do anything. It will take the dissolution of the chaebols before they would act and if that does happen, the country would might as well follow suit and crumble.
Quit it with the over dramatic "legalized slavery" nonsense. No one is forcing you to do this job OR work at Amazon Fulfillment.
I'm so glad me and my wife left the country, and so far we're much happier and healthier. No doubt about it.
Which country are you living in presently? South korea can be tough? I was just curious to know. Will be waiting for your reply. Thank you for your time.
Uk/Spain and going from time to time to korea just for holidays.
I agree, please have a heart for those in delivery services. Don't cancelled on whim. They are risking their life and putting much effort to live everyday and they have family to feed.
They made this type of contracts illegal in Spain, and it should be the same everywhere. You want to transport your products, you contract decently
@@Repeuh Top students make up a very small percentage of the population. The rest will work till they drop and have nothing to show for it.
@@RepeuhI guess your trash will get collected by your college degree, then?
bless these workers; they definitely need better pay and especially safe conditions.
Yeah that pay is 🗑️
This is why I do not use delivery services of this type. When I need something that can only be bought through delivery, I will work with companies where workers have a direct contract and have health insurance. There are no perfect options, but as consumers we can make choices that will not foment this uncompassionate and meaningless system.
I am working in the UK as a delivery driver. They gradually squeezing delivery drivers. They also introduced tip app, so they could find out how much tips people get. Luckily some people still give cash tips. I don't know what we can do. Those corporations are very big, it's impossible to win with them. They also testing driverless delivery vehicles, so soon they won't need drivers at all. I think they squeezing us gradually to make us quit jobs,so they could approach the government and say: 'Look- we don't have workers, let us to use driverless delivery vehicles' .
In Indonesia, we have same for delivery service but in one apps from taxi/motorbike online called Gojek and Grab. When we order food and still in process and then deliver to destination, customer can't cancelled. "Cancel order" button will off by apps untill finish the mission of deliver.
Between driver and customer can give the rating to each other.
Hidup d Korsel lebih keras kawan. Klo gak ganteng/cantik susah dpt pekerjaan, itu knp bnyk memilih oplas d sana. TKI kita berbondong2 k sana krn tau kerja keras mrka bsa menghasilkan tabungan besar yg bsa dbawa utk buka usaha d kampung halaman, tp orang korea asli tidak seberuntung itu. Makanya tingkat bundir d sana tinggi.
@@tempa2548contact the driver, ask the problem. If he is uncontactable, we can complain through call center and ask them to cancel. But i never experience such late delivery, not even once.
People just cancelled their order because its over 15 mins while the delivery workers rushing to their death to sent that damn topokki! This why my brother's brother in law quit being Korean and stay in our country permanently. They being to judgement, neglected and too perfectionist he say. Now he open a cafe in Malaysia and become so polite to his delivery employee. I dont get what he mean until I saw this...Ah I get it now.
The pay is really incredibly low but I am sure the platforms charge insane rates to customers and keep it. We stopped ordering delivery and ordering directly with the restaurants - why - we found that the ordering apps charge $1-$2 more per item and after the fees, it could be 10-20$ more than just picking it up. Next time you order from yelp, check their prices when ordering vs the restaurant - it's shocking.
Is the pay really low? Delivery drivers were famous for making alot of money, some making more than 100k during pandemic
@@r6h255 in London as food delivery driver you make almost the same amount of money as McDonalds employee but you have to pay for maintanece of your bike, fuel/chargin battery + other incoviniencies. It's not worth it. Especially than very often you have periods during the day where ther is no deliveries so you end up working more hours. 100k is a total bs probably sponsored videos/articles by companies like Uber or Deliveroo.
@@wdmeister I'm talking about Korea, and there were plenty of posts from delivery driver forum. It was not majority but there were some making that amount. And most people were making around $3000~$5000 monthly
now is not pandemic, why are you so dense@@r6h255
Hope everyone watching this will be more understanding if their food is late.
Your impatience could make someone get hurt as they rush to deliver your pizza
Yeah true. I'm always so grateful for the delivery drivers from the times I ordered food
@@potatotielif you're delivering food, there are only certain times that people are ordering food. You have to rush and finish your order so that you can take another while still inside that peak period/window. Because after that, the orders just drop off a cliff. I mean, how many people order lunch at 3 or 4pm?
I was working on food panda months ago thank god im working from home now, had a accident too back then its not a joke and this guys needs to be paid more
bless these workers...they truely help and support the community
Not only they get very low pay but the review from the customers are harsh too. If I order something when I’m just chilling at home I wouldn’t bother if delivery comes late as long as I get my food. I give myself half an hour for food delivery when I’m at work. Most of the time if the food taste great I forget about late delivery lol
Nah if my food is a hour or two late I’m going to be annoyed especially if it shows up cold.
@@eligreg99 u have a brain and a phone, try ordering earlier maybe next time. i mean nothing bad just trying 2 give a tip
@@yasuo2g775 What does ordering earlier have to do with anything? The time of day has nothing to do with what I said lol
its called preparation i think@@eligreg99
My country is still a developing one but this is exactly the path we're heading for. Thank you Korea for showing us our future, no it's not going to change anything.
Now imagine being a delivery driver in California, where there are rolling blackouts every time the weather is over 90F (32C), organized gangs do break ins and robberies, no healthcare and sky-high cost of living. If I had to make a living as a delivery driver, I’d take South Korea any day of the week
@@pedroparamo2069 You speak from experience?
The gig economy is only good for corporations to cut costs, it’s devastating for workers. Better regulations are needed to protect workers.
This was around 2019, makes me wonder how are these people now
They are everywhere in Korea. Food delivery was invented in south kore
Life is getting harder and harder for the future generations 😢😢😢
Cos people are voting for vile humans that just talk nice and nothing to show for.
Look at the USA how many Democrats have been vot d in and completely destroyed the states that are in charge, those states have turned into 3rd world shit holes
@@YJo1223 well 304s are making it harder
I always tip these people more. I'm not rich, I was like them at one point. I was just lucky and managed to get out and have a more comfortable life now. 🤗
Koreans and most Asian countries have no tip culture.
good 👍
I've always thought of it as if i can't tip I can't afford to order (or dine out). Tip should be part of the bill and I always try to tip well. I used to be a waitress and its tough work and my ex was a pizza delivery person, the car was provided by him so insurance and gas were not added into his pay; he relied on tips for that.
They are so precious and hard workers. They deserve tips in order to compensate their expenses. My friends went to Korea recently and stayed at a hotel. When the found out how much they got paid for each delivery, they gave them 20.00 dollars tip. They were four friends. Each gave 5.00 dollars. Even in restaurants they still tipped them regardless of the restaurant rules. I believe with all my heart that the Lord will do justice in this world shortly. May God bless them and cover them with protection🙏🏻🙏🏻.
That was so kind!
Tipping is not really a thing in Asia.
No tips, sorry I am American but lived in Asia since 2008. Tips are an insult. It's against the culture ethics. A law is going into place now to hann any tips in any service next year.
It is wrong for customers to be expected to compensate these workers. It is the company that should pay them more.
It gets toxic, the underpaying and compensating with tips culture
Im now earning a decent salary from an office job. But before I got here, I did food delivery via DoorDash for a good amount of time during my late 20s. It was hard work and the pay was not enough. But it helped me build my character and develop perseverance. I want to give credit to all the people doing delivery work. Its not the dream job. They pay is not good. Its hard and extremely exhausting. But its an honest living and it teaches you grit. At least you are doing what you need to do in order to survive. Atleast you are working your butt off. Ya’ll deserve credit even though the previous generation doesn’t want to acknowledge it.
Bravo for remembering where you came from. I try to remind myself often as well.
Same here, I got laid off during Covid and was doing doordash until I could find a job. Finally I found a great corporate job with a lot of patience and effort. Don’t ever give up, and always look forward.
Not trying to be a dick but I'd rather starve than do any of those jobs... buzzing around like a bluebottle fly for nothing...I left the matric 5 yrs ago got my security licence and only work nights on my own guarding corporate sites with my feet up
These people are being used and thrown away by the software execs who run the plat form. They are laughing all the way to the bank.
The scale of young Koreans engaging in this work is staggering. It makes me wonder the statistics found in other countries, especially in the US. What else don't we know?
If he was his own small delivery business, the government would have reimburse him for the fuel since this is an expense that's necessary for the business to makes money.
The app at the top who employs them should help them with that either with education, connecting them with an accountant and even offer their own service.
@@eatshityoutube588 yes, a tax deductible expense.
How in the fuck is it legal that the drivers have to pay for the fuel they use to work?! Not to mention the wear on the car... Basically they pay to work?! Wtf 😡🤬😠👿
Edit: What also makes me furious is the workers are not recognized as laborers and therefor not protected by law, while the platform companies enjoy all the benefits! How, how can all this be legal and allowed?! 😭😲
Yup i realize that and now i found a work from home job the money you get goes to the maintenance of my motorcycle and also gas no insurance.
Wait a moment... did he just said that he has to pay for the Gas? what twisted world is this ? If Korean Government respects Korean citizens, they should regulate this mess and protect the workers from such inhumane practices! is this how South Korea became a big economy? by abusing basic human rights? how disappointing.
I’m angry for my brothers and sisters. How can we have families on such wages?
thats why dont pop kids in korea anymore
I hope all the people documented are doing well and got closer to achieving their dreams, they deserve it in my eyes.
They need to form a union and fight for fare wages and living costs.
@@als6308 Watch what happens when they all walk out or quit in mass.
@@potatotiel that's not a union. that's a scam.
@@potatotiel a proper union would prevent this by showing solidarity. without a solidified union they would have no deliveries and their business would be ground to a halt. wake the fuck up!
Living well is more than money and having a house these guys are missing far more than that
The more people are desperate and willing to do these kinds of jobs the worse their conditions become for them. It should be widespread boycotted. You have horrible working conditions for laughable pay, have to cover all expenses yourself, no securities for steady pay, no cover when ill and all risk of damage.
SK should follow what Sing. Is doing for delivery riders. Then again it is Korea. Where life does not matter to big companies.
Just found out that full time UPS drivers in the US will soon be making average 170K USD including benefits per year. I have been to S Korea many times, although it is cheaper to live than the US, it's not that much cheaper. For that driver to be making only $35 on that after gas expense is extremely low for a developed country.
Not even $35. $60 -25 gas= 35. Then he needs to deduct car maintenance, insurance, car payments/depreciation, and his time. He's losing money.
170K USD is an insanely high salary for a UPS driver compared to where i'm from
170K that's average for full time and including benefits. They all got a raise recently due to union. Not sure where you're from but that's the US. @@Frederick-765
@@Frederick-765 To become a driver, you have to survive at least a year working in their warehouse... And let me tell you, most people dont last a few weeks working their warehouses. Though I do think 170k US sounds a little high for UPS driver, but I don't have any data to back that up.
My friend got into an accident and broke his leg last month while doing delivery
Oh no 😢
I feel so bad for these people. I can`t imagine the stress they go through. I thought 4 stars was a good score, but they can lose their job with that score. These people are being taken advantage of. I hope things will get better.
No wonder people resort to suicide. This is just hell tbh. You have to go such length to be able to pay and live.
Workers that work for these platform apps are so dangerously undervalued.
Excellent documentary! Your work has taught me a lot about S. Korea. 😊Congrats from Greece!
It's on these industries that the government should step in. Those companies are basically skirting labor laws.
People vote against their best interests, put in right wing shills beholden to corps and act as their surrogates in the government. Vote those political opportunists out and put in people who actually care about the poor / working poor and middle class and you will see real change.
Hello K-Doc, the caption you are displaying in your video is very small and white in colour which makes it very difficult to read. Why don't you make it bigger?
15min per delivery? that is crazy, in japan they got 45min to deliver
As a Courier in Berlin, i can say it is completely different here. I can make 20-25€ per hour on a good day, people are nice and tip well, our conntracts are great and flexible, and as a side gig next to uni you pay close to nothing in taxes. Wish Korean drivers could experience their job the same way :(
The Korean society isn’t a tip based one. People at Restaurants don’t tip, for example.
@@pinklover1160 because tips are stupid. But paying 0.8$ for one delivery is outrageous! Even if the fuel was covered that would still be way too low.
Here in the philippines its around $1 per order and plus you need to pay for the gas and maintenance gladly quit and found a work from home job on wellcare.
great respect for you guys!!!! Korea, Canada, Italy .......it's all the same everywhere
This is close to my heart. Out of a sudden...im automatically shedding tears now. $3 per job, 15mins to complete, pressure to maintain high rating, not confirm everyday get job, absorbing cancellation and accident fees, need to keep staying on mobile, earn less then 1.7k etc etc etc.
K-Doc, you are my #1 channel in TH-cam of all time. Please keep it up.
I know that it's not mandatory in the country I live in to give tips, but I always give tip to the food riders and to the people who delivers my package. The convenience that they provide I appreciate it
Wow the way they film korean black mirror is pretty realistic almost like a documentary
I was in Seoul a few weeks ago for about a month, I saw people doing delivery driving dangerously but had no idea that it was a big problem among them. But I still think, the same happens here in Latinamerica with food delivery people in worse conditions and insecurity in the streets. I would rather choose seoul to live I guess.
This is common with foodpand and grabfood drivers here in the Philippines who are earning a meager income
Delivering is a hard work and most of the delivery persons are young men. They risk their lives and health doing the job. It is so sad that young men could not have a hopeful and happy life.
All the women are having fun though they took their jobs and had some abortions
Agree they need insurance, need higher pay, also for the gas and maintenance i also worked before as a delivery service rider, i mean u dont have a boss and all but its not a joke
I always respect those who do this hard work delivering , they need use they own vehicle however the fuel is so expensive , curious if its possible for raise the delivery fee and so raise they comission cause they really reserve, all our respects .
I lived in a middle city in China, every week on my way to the office or back home, usually I can see one or two traffic accident of the dilivery motorbike drivers
but a lot of times, they are very rude drivers, they have to
Gig work like this is especially hard in Korea. Delivery and uber gig work is rarely profitable unless you are willing to kill yourself. In some places it only works as a side hustle.
Koreans are the best film makers. This is just one example of great cinema, and it's just a documentary. I went to Korea, started watching Korean movies and was blown away at how good some of them were....
Yeah their movies and tech are good but those are less educated have no choice 😕
education has nothing to do with this. @@Billusgameplay
I consider this to be rather hard work. I respect all who are out there working hard to earn a buck.
Humanity is suffering from a form of Stockholm syndrome caused by money, a competition based society can not last forever, the unending race for profits and the consistent fight to use less resources to do the same tasks leaves only one conclusion to be made, cooperation beats competition every time.
Rare side of Korea. Population keeps decreasing faster, students don't go univ, scamers fish the people. I'm so sad as a Korean.
wah the third job , food delivery, is the most challenging, in my country we dont have time limit for delivery
Could someone, perhaps Koreans who are watching this, provide an explanation for what's happening here? Are these individuals well-educated and unable to secure other employment opportunities? Or do they simply opt to work independently, on their own schedules, avoiding the constraints of a traditional 9-to-5 job? Is it genuinely challenging for young people in Korea to find jobs these days? Thank you!
Competition for "good" jobs in Korea is severe. People with Masters degrees often need to do part-time and menial jobs to survive. It's even more complicated for students. When I was in Seoul some of my Korean course mates were doing 2 different part-time jobs in the same day (one before class, different one after class) it made me feel so privileged to have my education paid for
3000 Won = $2.25, not $3.00.
Current exchange rate is 1343 W to $1.
And today it's different. It will be different tomorrow. Same thing the day after that. The day after that? Guess what.
"Current exchange rate" = when you wrote that comment. Not when this vid was filmed.
@@martinc.720 19:23 Very close to the current exchange rate when filmed (2019/2020). About 1200W to 1 USD. Nowhere close to $3.
@@mgtowski395 I'm sorry this keeps you up at night.
@@martinc.720 It doesn't. Just trying to help the ignorant.
@@mgtowski395 Oh don't worry, I get it, you're s-m-r-t.
Hm...In Europe or US people doing deliveries are relying on tips (usually 10% of the order value)... and and the end of the day salary + "healthily" tips means a hard but lucrative casual job. I presume in Korea is the same otherwise nobody would be stupid enough to work hard at night for minimum wage and spend half of that amount for gas and car maintenance.
There's no tipping in Korea almost everywhere,and it's completely voluntary where there is the occasional tipping.
YouTubing?
A delivery driver stresses when they have to get gas and food in the same day. When DD started in the area the base pay was $3 per order. Then it drop to $2.25. Now it's $2.00 They are running the company into the ground 25 cent at a time. I think it's time to give something else a try.
hat's pretty rough. .85 per delivery. Over in the usa, theres a company called lasership and they get paid 2.50 per box and they're one of the worst possible delivery companies out there.
Most of people in Korea lives in apartment so it takes much less time to deliver packages compared to the states.
20 years ago, we never had this kind of job to earn a living. Now everyone is doing it who needs money or doesn't have a job. I actually find this a blessing that anyone can make money by simply owning a bike or a scooter. What shocks me most is people turning this into a career and only source of income. Even dying in this job.
I deliver for Walmart through the Spark app. The wages have dropped substantially over the last couple of years.
Earning 1 day $60
Cost fuel 1 day $25
Earn just $25
Car maintenance cost?
Living cost?
Other cost?
😢
1usd per box also covers equipment use and fuel? thats too low.
You can recognize the pain behind the responses.
Hope the government will protect y'all someday. I'm so proud of y'all, the heroes of the modern generation.
Most of the time "y'all" are the government, hopefully
@@m.h.f3350 nonsensical comment... is that what your brain can only feed???
While this looks surprising, it's the same if you work in sales or customer service everywhere in the world. (even if you sit in an office) You get reviewed by QA or customer directly after calls.
Hi! Please tell me how to contact this man. I wanna speak with him and do something for him to help him.
I'm sure you can go to a local charity and help a bunch of people there. Seriously, put you in contact with someone featured in a video?
I see independent contractors has hit other countries. I'm sure Amazon is a major player.
Leaving packages at the doors of an apartment like that in my country would be early Christmas for the neighbors.
I literally laughed out loud
@@SouthboundPro As opposed to figuratively?
all done by design by small hats. they invented interest loans and ended up owning everything
How horrible for the workers that fall into this category. Being treated so badly.
This already happened in Japan 30 years ago. Korea follows Japanese societal trends step by step.
Absolutely horrendous, something needs to be done, this is a dark spot on South Korea 😱🙈😱
Stop using their services then ... oh wait. You want that next day/same delivery don't you?
Wait, you let strangers drive your own car. Wtf.
People use such services when they are drunk and can't drive their cars themselves. Knowing how common are voluntary-compulsory afterwork boozes with bosses in Korea, nothing surprising.
@@LearningBe-s4g And people are rude as fuck when they're drunk too
The pay is so incredibly low. Only getting about 1 dollar for a package not considering the wear and tear on your car, the fuel costs. It is ridiculous. The fact that he only earned 60 dollars for that much work, it means he basically has to do this every single day of the week to earn a livable wage. I hope all this people can eventually get a job that pays them enough to live a comfortable life. It is sad that an economy is promoting these practices because we as customers can't wait a single day for something. Companies know they can hire instant workers and never having to offer them a contract or insurance. The constant anxiety to worry about if you will have work tomorrow... It makes me sad for these people. The only one benefitting from temporary workers and discarding their rights is the big companies.
I would stop home delivery unless peoples pay double for the goods and a big percentage of the mark up goes to the delivery person.
Pay double? Just stop delivering then.
Very interesting documentary on the impact of technology on ordinary people's lives. Similar arguments for low paid garment workers...if people stopped buying / using these services the workers would lose their job. Wait until AI really starts to bite and then the middle classes will understand the plight of contract gig workers around the globe.
I can’t, this shit is so depressing- South Korea is a rich country, why do they enslave their people like this!
Koreans have been enslaving their own people for more than 500years . It's the normal thing.
The cycle of disrespect and anger.
Gig workers should be considered employees and receive employment benefits. Otherwise the worker takes all the risks and the company has nothing to do if the worker gets into an accident etc.
The government needs to step in and do its job, and introduce regulations to ensure fair wages, safe conditions, and proper contracts. This is obscene.
I was there is 1984 in the U.S army this society has come along way !!
I hate driving anywhere near these delivery guys … run red lights. Crazy u turns … no signals …
Honking if ur too slow … going on sidewalks. Parking anywhere.
But they work hard and respect their hustle. They work in rain, snow, summer heat, midnight rain … they’re there.
They deserve better protection… more benefits.
3,000₩ = $2.10 😢
I heard it’s better pay than taxi drivers.
10 years ago many young men drove taxi. Now they deliver food.
Taxi drivers are all old now. And the price of taxi fares is going up so less people ride taxi … but the amount of food people order in Korea is crazy high.
The struggle is real fellas. Work smarter not harder. Have an end goal and get out …
Don’t waste money on frivolous things. Be safe and happy!
Onward! ❤
work as an uber motorcycle rider in brazil , I average $4 an hour. uber takes up to 40% of the rate that the passenger pays...
same in every countries delivery is so competitive
Life is temporary, and everything here in earth is temporary. Sad reality but we need fighting!!! 🙏
Please also voice the video in English.
Doordash drivers in the US complain about $4.00 deliveries, but these Koreans are only making $0.85.
My payment is too low and I have been in a lot of financial issues but still my job is safe , I'm not risking my life .
Feeling bad for these delivery man